A new King has rise "The mobile phone"
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AnewKinghasrisen3.3billionofsubedits
ConfirmthisLetsunderstandthegiant!!!
• IKenSolu*ons,isaso/wareproductcompanyspecializedinintelligentbusinesssystemsbackedbyhybridAr*ficialIntelligencetechniques,expertsystem,case‐basedreasoning,neuralnetworksandgene*calgorithms.
• IkenSolu*onsisanIITBombayresearchspin‐off.
• Ikensolu=onsawards:
• WinnerTIECANAANentrepreneurchallenge2008.
• IkenhasbeenawardedwithadirectentryintotheMicrosoEStartupAcceleratorProgram2008
• Silverawardfor“BestTechnologyInnova=on”attheMobileContentAwards2008inLondon.
IkenSolu=ons
www.iitb.ac.in www.sineiitb.org
6.760.177.421WORLD
POPULATION
3.3BillionMobilephones
3.3BillioninPerspec=ve
Car
0.8Billion0.9Billion
Pc
1.3Billion
Phone
1.5Billion
Tv
1.4Billion
Creditcard
Mobile
Source: http://communities-dominate.blogs.com/brands/2007/01/putting_27_bill.html
Understandingthe
Giant
Technologiesusage
Handsetsupport(SMS,WAP,download)
90%
Usage (SMS)
60%
Usage (WAP)
20%
Usage (download)
5%
Sources: Telephia http://telephia.com/html/Comscorejanuary2007UK.html and M:Metrics: http://mmetrics.com/press/PressRelease.aspx?article=20061214-social-networking
Warning:actualusageoftechnologiesdiffersfromtechnicalpenetra*on
WorldMobilephones
arePrePaid
TheunknownUser!!
57%
Source:Yankeegroup
La=nAmerica82%!Source:Telecom‐DATAbasedondatafromoperatorsandregulators.
PERSONAL
Recentar*clebyWiredreportedthat63%ofAmericanswillnotbewillingtosharetheirmobilephonewithanyone.
Currentmobilecontent
scenario:UnderstandingtheProblems!
MobileValueAddedService
• SIMPLE
• FRIENDLY
• MASIVE
• STATIC
• SLOW
• UNFRIENDLY
Vs.
MobileVAS–CurrentScenario
Everybodygetsthesame!!
MobileVAS–CurrentScenario
NEWBeyonceSong
1yearlater
BeyonceSong
6Monthslater
BeyonceSong
• ContentprovidersandCarriersselectthe“hoaest”andlatestcontenttobemarketedtoconsumers.
• Thebestsellersofeachperiodareprofitable,sotherefore“safe”.
• Consumersareconstantlyupdatedwithnewcontentasoperatorscon*nuouslyreinventtheirpor]olios.
• Nolonger“hoaest”=Nolongerrelevantorprofitable
Sta$climitedofferplacement
The
opportunityisHuge!!!!!
• Mobileisbecomingtheprimarywaytoconsumecontentwhenonthemove.• ‘Alwayson’andclosetotheirowners.• Mobileoffersana`rac*veadver=singmedium:
• Targeted• Directtoconsumer• Alwayson• Any*me,anywhere• Poten*alformeasurableconversion• 66%ofmajorbrandswilldevoteatleast10%oftheiradbudgettomobileadver*singwithinnexttwoyears
3.3Billionpoten=al
customers
Learningfromsuccessfulmodels:
Theevolu=onofdigitalbusiness
“Thelongtail”ofdigitalBusiness
• TheParetoPrinciple:80/20rule,tradi*onalpa`ernofsalesconcentra*on.• C.Anderson(WiredMagazine‐2004):TheLongTail:• Byloweringinventorystorage,distribu*onandsearchcosts,digitalmarketshavethepoten*altoincreasethecollec=veshareofnicheproducts,crea*ngalongertailinthedistribu*onofsales.Nowthereare2marketstoaaack:
• OldMarket:TopSellers.• NewMarket:LongTail.
Whatpercentageofyouritemsareyousellingatleastonceamonth?
“TheWisdomofcrowds”• JamesSurowiecki(2004):WisdomofCrowds• Adiversecollec=onofindependently‐decidingindividualsislikelytomakedecisionsandpredic=onsbeaerthanindividualsorevenexperts.
Lego:encouragesitsfana*calcustomerstodesigntheirproducts.InnoCen=ve.com:Companiespaysolversfrom$10kto$100kpersolu*on.Morethan30percentoftheproblemspostedonthesitehavebeencracked.
TheManyAreSmarterThantheFew!!
LearningfromSuccessfulmodels
Makeeverythingavailable,helpyourcustomerfinditandyouwillincreaseyoursales.
Whatshouldwedo?
ExperienceUnderstandingtheCONTEXT!!
Itisallabout
“Userexperienceisnotabouthowaproductworksontheinside.User
experienceisabouthowitworksontheoutside,whereapersoncomesinto
contactwithitandhastoworkwithit.”JesseJamesGarret,TheElementsofUserExperience
• Gonearethedaysofassumedcontextofconsump*on.
• Mobilestrategyshouldfollowexis*ngmodel,butconsidernewcontexts.
• Theconceptof“me”islost.
• Themobilestrategydoesnotmeettheexpecta=onsofexperience.
AgoodexampleMySec=on
Recommenda$onsbasedoneverythingIhaveeverdoneonthesystem.
• Eachsubscriberisanindividualsowhyarewenothavingaone‐to‐oneinterac=onwitheachandeveryindividualuser?
• TogrowVASrevenuesforthelongterm,theuserexperienceisthekey.
• Thekeyforsuccessistoprovideanextremelypersonalizedandahighlyrelevantenduserexperienceforeachandeveryuserbasedontheirlearnedtastes.
• Totreatseachuseronaone‐to‐onebasisandinreal‐*me,constantlylearningandconstantlyadap=ng.
Conclusion
Sohereitis:
MOOGAThemobilecontentrevolu=on.
Understandigtheuser.
MOOGAisaViralselflearningentertainmentecosystemincorpora*ngAr=ficialIntelligencetechniquestounderstand,track,predictandrecommendcontentbasedonindividualuser
tastes,downloads&popularcontents.
• RESHAPE:Awholenewmobileworld• reshapesandpersonalizesthesubscriberstorefrontsonmobileforusers
• REMEMBER:Yourpersonalmobilefriendandbutler• AIrememberswhatyoulikeanddislike
• RECOMMEND:Intelligentlyknowsyourlikesanddislikes• Detailedprofilingtoensurethattheuserisenjoyingthemomentsandexperienceonmobile
• REFERRAL:Share the information • Allowstheusertosharetheirfindingswiththeirnetworks
• REWARD:Setoffthemul$pliereffect• Letyoursubscribersbeyoursalesagentsandhelptosellonthenetwork
Moogarevolu=on
Mooga‐Userperspec=ve
Dynamicpersonalizedonetooneoffer
Mooga‐Contentperspec=ve
SpidermanIClips
BeatlesOldies
StarWars
2005SpringFashionClip
20,000 80,000andongoing
BlackEyePeasSongs
Elvis’sHits
SpidermanIII
FergieSongs
• Adap*vesubscriberstorefrontsleadtoinfinitemobileshelfspaceand=me
• Subscriberanaly=csandrecommenda=onenginesallowthelongtailofnichemarketstoformacrossthecontentuniverse
• Incen=ve‐basedsubscriberself‐distribu=onallowsforspreadofmobilecontentandforeasiercontentdiscoveryacrossusers
Mooga‐Viraldistribu=onandreward
"64%ofconsumerswilltrysomethingrecommendedbyafriend.69%ofwillforwardsomethingtheyliketofrom2to6friends."‐JupiterResearchSept
2006
Mooga‐IntelligentAdsPortals
TheADisintelligentlyselectedbytheAIastheuserhasapreferenceforHollywoodmovies.Clickingontheadwillbringthe
usetorelevantWAPpage.
CaseStudy
• SonyBMGwaslookingtoenterthemarketwithadifferen=atedservicethatwasunlikeanyothercompe*toroffering
• TheapproachtakenbyMoogawasseenasgroundbreakingandmarketleading
• Moogaiscurrentlyadministra*ngSonyBMG´sportalinArgen=na,ChileandbeinglaunchedinotherLatamcountries
• Thisisthefirstmobilemusicportaladministratedbyar=ficialintelligenceinthemarket
Introduc=on
• AutoContextClassifica=onofexis=ngmeta‐data/informa=on/classifica=oncanbeusedtoautomatetheprocessofcontextualiza=on.
Overview
TheSONYBMGContextualFrameworkhasbeenautoma=callybuiltwithourauto‐contextscrip=ng
engineusingSonyBMG´sexis*ngmetadata,enablingarapiddeployment.
Overview
Moogaallowstomixdynamicandsta*csec*onstopromotespecificcontentduetomarke*ngneeds.
Inordertofindacontent,youmustknowwhatyouarelookingfor.
Moogadiscoversrelevantcontentforeachuser.
Overview
Searchresultsprovidea3=erviewtousefulandrelevantcontentasthecrowdknowsbest
whateveryonewants!
Overview
Easeofcontentaccesscoupledwithimplicitrecommenda*onspoweredbyAr*ficialIntelligence
Overview
Sta*s*cal
Valida=on
• GiveeachcustomerWHATTHEYWANT,notwhatyouthinkthey
need:– Sta=cTop5made25%oftotalsalesmeanwhiletheDinamicStorefrontand
theRecommenda=onengine(AI)administrated75%.
– Upto50%ofuserswhoclickedonarecommenda*onendedmakingadownload.
• CONTEXTISKING– Almost20%ofusersmademul*pledownloadsfromsamear*st.
Hey,Idon´tlikefish!
Sta=s=calValida=on
• GivecustomersINFINITECHOICEandtheywillmakeinfinitechoices
– 90,7%ofthecontentavailablewasdownloadatleastonce.
– 98,9%ofar*stsgotatleastonedownload.
• HelpyourcustomersFINDRELEVANTCONTENT
– Morethan22%ofsubscribersusedtherecommenda=onengine.
– 24,3%usersmademorethanonedownloadinasinglesession.
Sta=s=calValida=on
WithoutMOOGA
WithMOOGA
“Beyondthe*poftheiceberg”MOOGA