A New Framework for Leadership Coaching The Life Plan Review … · 2021. 5. 19. · A New...
Transcript of A New Framework for Leadership Coaching The Life Plan Review … · 2021. 5. 19. · A New...
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A New Frameworkfor Leadership Coaching
Dr. Marshall Goldsmith
The Life Plan ReviewCoaching Process
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Goals • Understand and be ready to try Life Plan
Review (LPR) Coaching• Understand the building blocks of LPR and
know how they can be integrated in the process:– Alan Mulally and the BRP– Feedforward– The Daily Question Process– Stakeholder Centered Coaching
• LPR Options– Group Options – 100 Coach, Intact Team, LPR 50– Individual Options - Life Coaching, SCC
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Peter Drucker on asking
“The leader of the pastknew how to tell.
The leader of the futurewill know how to ask.”
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Learning from a great leader
• The most important factor for successful change is the client – not the coach
• Focus on helping great leaders get even better.
• Don’t make coaching about your own ego• Have a clear, replicable process• Be a facilitator of learning – you don’t have to
be an expert• If they don’t care – don’t waste your time• If you don’t care – don’t waste your time
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Alan MulallyThe Business Plan Review
• Establishing clear leadership behavior• Communicating across the company• Zero tolerance for bad behavior• Complete transparency• Setting clear priorities• Red, Yellow, Green measurement• Accountability without judgment
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It is OK to need help and structure
• The changing role of coaching – from ‘fixing losers’ to ‘helping winners’
• 27 top executive endorsements• Athletes, movie stars, world leaders• If could have fixed it by yourself, it
would probably be fixed by now• ‘I need help and it is OK!’
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The value of structure• The Checklist Manifesto• The daily question process• SCC Coaching• The BPR process• The LPR process
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Daily Question Process• Why the process works• How the process works• Applications on employee
engagement
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Active questions vs.passive questions
• How active questions focus on what you can do to make a positive difference for yourself and the world
• How passive questions focus on what the world needs to do to make a positive difference for you
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Six active questionsDid I do my best to:
• Set clear goals?• Make progress toward goal
achievement?• Be happy?• Find meaning?• Build positive relationships?• Be fully engaged?
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Active question research4885 participants – 95 studies
• 34% reported improvement on all six items• 67% reported improvement on at least four
items• 91% reported improvement on at least one
item.• 9% reported no improvement• Less than 1% of respondents reported overall
lower scores
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Feedforward• The feedforward exercise• Letting go of the past• Listening to suggestions without
judging• Learning as much as you can• Helping as much as you can • Learning points to help you be a
great coach
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Applications of feedforward
• Leadership development• Coaching• Team Building• Family• The LPR
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The Stakeholder Centered Coaching Model
• The history of ‘pay only for result’s’ coaching
• Qualifying coaching clients –internally or externally
• Determining key stakeholders• Involving upper management• Interviewing key stakeholders• Feedback and follow-up• Measuring positive change
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When SCC will not work
• The person doesn’t want to change• “Written-off” by the company• Lacks business or technical
knowledge• Wrong strategy or direction• Integrity or ethics violations• Person in wrong job - company
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The Stakeholder Centered Coaching Model
• The evolution of SCC– The importance of the coach– The importance of the client– The importance of the Stakeholders
• Guidelines for stakeholders– Focus on the future – feedforward– Be positive, not cynical– Tell the truth– You try to improve as well
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The SCC Model• ASK• LISTEN• THINK• THANK• RESPOND• INVOLVE• CHANGE • FOLLOW-UP
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Changing perception
• Why changing perception is more difficult than changing behavior
• How follow-up leads to a long-term change in perception – as well as behavior
• The Roman numeral watch case study
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Expanding the value of coaching
• Four great case studies– Alan Mulally– France Hesselbein– Kent Kresa– Hubert Joly
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The Life Plan Review (LPR) Process
• Setting life goals (personal and professional)
• Daily questions• Weekly review• Accountability without judgment• A support group• Feedforward• Integrating with SCC
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LPR Options
• 100 Coaches LPR (Top 8 Coaches)• Intact work team• LPR 50• Individual coaching
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Achieving mindfulness
Am I beingthe person that I want to be
right now?