A MODEL OF JUSTICE AS A PLATFORM A CASE STUDY OF OPEN...

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A MODEL OF

JUSTICE AS A PLATFORM

A CASE STUDY

OF OPEN DATA DISCLOSURE

Giulio MICHETTI

Arianna TONIOLO

Simone ROSSI

Alessandro PIRANI

www.slideproject.com

who we are

2

We are a group of consultants and researchers based in Italy.

Within COGruppo, from several years we work in the judiciary system to support

organizational change, digital transformation and innovative practices.

In 2016 we founded Opendatagiustizia, a collective engaged in promoting open data in the

judiciary system from a cultural point of view and with operative projects.

We are actively supporting Turin Court in a project aimed at publishing open data.


theoretical framework

3

open data Deep change in defining public administration’s action

open governmentCitizens’ right to the utmost transparency from public

administration

• More efficiency in government

• Citizens affecting policy-making

• Increase in participation, interaction and social

inclusion

• Stimulation of economic growth



4

Weberian

bureaucracy

Evolution of public administration ideal-type of reference

New Public

ManagementNew Public Governance

• Laws and formal rules

•Rigid hierarchy

defining discretion

and spaces of action

•Standardization of

organization

response

• Incorporation of

managerial practices

from private sector

•Control over inputs

and output of

processes

• Incitement for

innovative practices

•Emphasis on diffusion

of best practices

•Plural and pluralistic public action

•Management of inter-organizational

networks

• Focus on processes’ outcome → public

value

•Openness to dialogue with citizens and

stakeholders

Allowed and facilitated by datification


empirical context

5

PCT

Digital reform of civil justice in Italian judiciary system.

One of the most relevant digital transformation in public administration.

Based on obligation of electronic filing and offices’ computer system.

Generation of new practices and new relationships between offices and actors.

System’s database collects a huge amount of data.

Great variety of social and economic issues.

Great opportunity to put data at work to engage with stakeholders.


empirical context

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1. Judiciary system has not yet understood how to use at best the data produced

by its own action (beyond jurisdiction)

2. Relationship between judiciary system and its stakeholders is crucial for quality

and quantity of services provided

3. Open data initiatives are a fundamental mean to energize and fill with meaning

the relationship between judiciary organizations and their organizational

environment



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Models of interaction between judiciary organizations and their environment

EXTRACTIVE MODEL PLATFORM MODEL

goalsOperational critical issues Development of

innovative service

Management of socio-economic

phenomena

Court Limited willingness to changeOpen data publication

Willingness to collaborate

actors

Operational resources

Technical resources

Adoption of innovative practices

Analyses of social challenges

Public policies

Project addressed to critical issues


research question

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analysing the dynamics emerging when judiciary world meets open data

government frame from an organizational and systemic point of view.

which could be the best Court activity area to engage with open data?

what are the main obstacles to the publication process (hierarchical, technological,

administrative ones)?

what are the drivers supporting Courts engaging the environment outside from

their comfort zone?

…


empirical setting

9

Open Data Giustizia Torino

A project in progress by opendatagiustizia.it


empirical setting

10

DISCOVERY EXPLORATIONFOCUS OPERATION

• Public event

• First contact with

open data

• Workshops with

administrative staff

• Selecting activity

areas more relevant

for stakeholders

• Workshops with

working groups

• Assessing for every

area disposable

data, opportunities

and obstacles

• Working groups

• Data extraction

from database and

data manipulation

• Non-autonomous people

• Family

• Evictions

• Families’ and individuals’ financial troubles


analysis

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Behavioural hints from workshops

1. Administrative officers may be not completely aware of data gathered and

treated through office activity

2. Participants has never questioned about the importance of data processed for

the territory and the social system

3. Some officers had some trouble to catch the raw and disaggregated nature of

open data


analysis

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Operational obstacles

1. Lack of data

• Data required by other administration with paper forms, not reported in the

judiciary information system (family group)

2. Absence of a variable

• Data not compulsory for the information system that are hardly filled by

offices (non-autonomous people and eviction groups)


analysis

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Organizational system considerations

An informational system design

to be coherent with existing

traditional way of working

Technology

Little space and resources for

strategic initiatives and long-

term goals

Bureaucratic institutional logic

implies cognitive boundaries

toward innovative practices

Bureaucracy Organizational culture

• Lack of business intelligence

• Difficult data extraction

• Quality of data

• Lack of interoperability

• Lack of a stable organizational role

to manage innovation, stakeholder

engagement, data quality

• Courts’ leadership assume this

role, but relying too much on

individuals is not effective

• No economic or organizational

rewards for effort toward

innovation

• Strong cognitive effort to think

about Court systemic role

• Impacts on how data are defined,

treated and stored


final remarks

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• Participatory methodologies based on service design thinking are very helpful to

boost innovative initiatives.

• The Turin case is in progress. We will hopefully present in the future project’s

outcomes, together with obstacles, and test the platform interaction model.

• Suggestions for further research:

• Case studies, experiences and best practices of stakeholders’ engagement

triggered by open data disclosure

• Organizational and behavioural impacts of open data publication within

Courts


challenges

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Challenges for practitioners:

• Identify innovative service based on data

• Spread knowledge and awareness about open data, inside and outside judiciary

organizations

• Stimulate stakeholders (in particular non profit organizations) to start a dialogue

with judiciary organizations, expressing needs, looking for opportunities

Judiciary organizations could become an important catalyst for social innovation

and data-driven innovative policies.

Opendatagiustizia group will gladly support all projects and experiences that will

go in this direction.

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Thanks for your attention

Giulio Michetti - [email protected]

Arianna Toniolo - [email protected]

Simone Rossi - [email protected]

Alessandro Pirani - [email protected]

opendatagiustizia.it wants to thank

Turin Court President Massimo Terzi

and all the project participants

A MODEL OF JUSTICE AS A PLATFORM A CASE STUDY OF OPEN...

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