A Message to Employees From Oscar Munoz (1)

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Continued Septemb Dear fello Today w recognize new CEO Jeff Sm Anderson departure the feder In additio independ As we m know, I h a decade CSX, one consume I took thi for innov vitality of pursuing In the co of you as going. Ho you need to hear a In my ca focus on products consume for excee slightest As you k go, reliab a family m At United dber 8, 2015 ow employe we are anno e that this n O. isek, Nene n, SVP of co es are in co ral investigat on, the comp dent director move forward have been o e. I am also e of the larg er brands inc s job becaus vation, for e f global bus these goals ming weeks s possible b ow can we o d to deliver t about our ope reer, I’ve fo customers and railwa er’s needs a eding custo change in v now, in the a bly and happ member at a d, I will dedic es: uncing a se news is unex Foxhall, E orporate and onnection wit tion associat pany annou r, has been n d, let me ta n the board a longtime U est railroads cluding AT&T se I am exc earnings gro iness and to s, and I hope s, I will be ma ecause I wa operate bett that? You’ll erations dire und that thre and what w ay businesse nd desires. omer expect alue and qu airline busin pily, can mak an important cate myself t eries of exe xpected, and EVP of com d governmen th United’s p ted with the nced Henry named non-e ake a mome of directors United custo s in North Am T, Pepsico, ited by what owth, and fo o the person e and expect aking my firs ant to get to ter? How ca be seeing m ectly from yo ee things ar we can to d es, there a There are a tations. Eve ality. ess, this is e ke or break t moment. to making ou ecutive chan d I want you mmunication nt affairs, ha previously d Port Author L. Meyer II executive ch ent to tell yo of United, a omer. Before merica. Prio and The Co t we can do or improving nal lives of m t that all of y st visits arou know you a an we better me frequentl ou – and you re critical to o help them re very rea lso substant ry day, you especially cr their ability t ur airline flye nges, which u to hear it d ns and gov ve stepped disclosed int rity of New Y I, a current hairman of th ou a little bit and previous e today, I wa r to that, I w oca-Cola Com together. Th g an experie millions of p you will shar und the syste and what yo r serve our c y; I intend to u can hold m any success m. In the tele al conseque tive rewards u win or los ritical. Gettin to succeed i er-friendly. are effectiv directly from vernment af down from t ernal invest York and New United direc he board. t about mys sly Continent as the presid worked for se mpany. here is incre ence that is people. I wil e that same em. I want to u think abou customers? o regularly t me accountab sful busines ecommunica nces if you s for doing s se customer ng people wh in a work en ve immediat m me, as Un ffairs, and their roles. T igation relat w Jersey. ctor and the self. As you tal, for more dent and CO everal well k edible opport essential to l be relentle passion. o talk to as m ut how thing What suppo travel the sy ble for that. ss. First, we ations, cons u don’t mee o, and espe rs based on here they wa ndeavor or to tely. I ited’s Mark These ted to e lead may e than OO of nown tunity o the ess in many gs are ort do ystem must sumer et the ecially n the ant to o hug

description

United has a new CEO, Oscar Munoz.

Transcript of A Message to Employees From Oscar Munoz (1)

Page 1: A Message to Employees From Oscar Munoz (1)

Continued

Septemb Dear fello Today wrecognizenew CEO Jeff SmAndersondeparturethe feder In additioindepend As we mknow, I ha decadeCSX, oneconsume I took thifor innovvitality ofpursuing In the coof you asgoing. Hoyou needto hear a In my cafocus onproducts consumefor exceeslightest As you kgo, reliaba family m At United

d…

ber 8, 2015

ow employe

we are annoe that this n

O.

isek, Nene n, SVP of coes are in coral investigat

on, the compdent director

move forwardhave been oe. I am also e of the larger brands inc

s job becausvation, for ef global busthese goals

ming weekss possible bow can we od to deliver tabout our ope

reer, I’ve fo customers and railwa

er’s needs aeding custochange in v

now, in the ably and happmember at a

d, I will dedic

es:

uncing a senews is unex

Foxhall, Eorporate andonnection wittion associat

pany annour, has been n

d, let me tan the board a longtime Uest railroadscluding AT&T

se I am excearnings groiness and to

s, and I hope

s, I will be maecause I waoperate bettthat? You’ll erations dire

und that threand what w

ay businessend desires.

omer expectalue and qu

airline businpily, can makan important

cate myself t

eries of exexpected, and

EVP of comd governmenth United’s pted with the

nced Henry named non-e

ake a momeof directors United custos in North AmT, Pepsico,

ited by whatowth, and foo the persone and expect

aking my firsant to get to ter? How cabe seeing m

ectly from yo

ee things arwe can to des, there aThere are atations. Eveality.

ess, this is eke or break t moment.

to making ou

ecutive chand I want you

mmunicationnt affairs, hapreviously dPort Author

L. Meyer IIexecutive ch

ent to tell yoof United, a

omer. Beforemerica. Prioand The Co

t we can do or improvingnal lives of mt that all of y

st visits arouknow you a

an we better me frequentlou – and you

re critical to o help themre very realso substantry day, you

especially crtheir ability t

ur airline flye

nges, which u to hear it d

ns and govve stepped

disclosed intrity of New Y

I, a current hairman of th

ou a little bitand previouse today, I war to that, I w

oca-Cola Com

together. Thg an experiemillions of p

you will shar

und the systeand what yor serve our cy; I intend to

u can hold m

any successm. In the teleal consequetive rewardsu win or los

ritical. Gettinto succeed i

er-friendly.

are effectivdirectly from

vernment afdown from ternal invest

York and New

United direche board.

t about myssly Continentas the presid

worked for sempany.

here is increence that is people. I wilre that same

em. I want tou think aboucustomers? o regularly t

me accountab

sful businesecommunicances if you

s for doing sse customer

ng people whin a work en

ve immediatm me, as Un

ffairs, and their roles. Tigation relatw Jersey.

ctor and the

self. As youtal, for moredent and COeveral well k

edible opportessential to

l be relentle passion.

o talk to as mut how thingWhat suppotravel the syble for that.

ss. First, we ations, consu don’t meeo, and espers based on

here they wandeavor or to

tely. I ited’s

Mark These ted to

e lead

may e than OO of nown

tunity o the

ess in

many gs are ort do ystem

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ant to o hug

Page 2: A Message to Employees From Oscar Munoz (1)

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reat airline, ce business,success. Toof us work

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