A Leadership Initiative for PMO Directors and Project Managers · Digital Transformation Study...
Transcript of A Leadership Initiative for PMO Directors and Project Managers · Digital Transformation Study...
Strategic Project Governance 2.0 A Leadership Initiative for
PMO Directors and Project Managers
Phil WeinzimerStrategere Consulting
©2019 Strategere Consulting
September 11, 2019
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Phil WeinzimerPresident-
Strategere ConsultingEducator/Speaker
Consultant
Author
L Y N D A M . A P P L E G A T E
RI CH A RD T . W A T S O N
P H I L W E I N Z I M E RStrategic Project
Governance 2.0Project, Process, and
Leadership Excellence
Forthcoming 2020
©2019 Strategere Consulting
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Grab Your Notepad
•Why Governance
• Governance Objectives
• Strategic Project Governance 2.0
• Case Examples
• Implementation Approach
• Research Goals
©2019 Strategere Consulting
Strategic Project Governance 2.0 – A Leadership Initiative for PMO Directors and Project Managers
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Strategic Project Governance Key Objectives
• Identify / prevent unnecessary risk • Proactive process in selection/execution of projects
/technology investment decisions align with enterprise strategy
“The foundation to an effective governance program is effective risk management”… Deloitte
https://deloitte.wsj.com/riskandcompliance/2013/05/24/the-role-and-benefits-of-a-corporate-governance-framework/
• Enable achievement of strategic goals
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Project Failure Statistics
http://blog.mavenlink.com/21-shocking-project-management-statistics-that-explain-why-projects-continue-to-fail
The failure of IT costs the U.S. economy
about $50-$150 billion annually.
Harvard Business Review
17 percent of IT projects go so badly,
they threaten the existence of the
company.
McKinsey & Company in conjunction with the University
of Oxford
Just 40 percent of projects at IBM meet the company's three key goals (schedule, budget, and quality).
IBM
The failure rate of projects with budgets
over $1M is 50 percent higher than
the failure rate of projects with budgets
below $350,000.
Gartner
57 percent of projects fail due to
communications breakdown.
IT Cortex
Three-quarters of projects fail because senior management doesn’t get involved.
Capterra
http://blog.mavenlink.com/21-shocking-project-management-statistics-that-explain-why-projects-continue-to-fail
$150B 17% 40% 75%57%50%
©2019 Strategere Consulting
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Digital Transformation Study
• 3- Year Study• 1500 IT/Business Executives• Increase of Transformation Projects Focus on 3 Key Areas
CustomerExperience
OperationalProcesses
BusinessModels
• Understanding Customer• Top Line Growth • Customer Touch Points
•Process Digitization•Worker Enablement•Performance Management
•Digitally Modified Businesses•New Digital Businesses•Digital Globalization
… Identified GOVERNANCE as a Major Obstacles to Success
https://youtu.be/zUmVJcC6Xhk
Research Study: https://www.capgemini.com/consulting/service/digital-transformation/
Video:
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The Evolution of Strategic Project Governance
• IT Driven
• Lack of Executive Buy-In
• They vs Us
• Conflicting Responsibilities
• Historical Metrics
• Misaligned Projects
• Lack of Processes
• Business Driven
• Executive Sponsorship
• Collaboration
• Business Partnership
• Real-Time Metrics
• Strategic Alignment
• Process Optimization
©2019 Strategere Consulting
Governance 2.0(2015 – Today – Future)
Governance 1.0(Pre-2015)
STRATEGIC PROJECT
GOVERNANCE2.0
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Strategic Project Governance 2.0Project, Process, and Leadership Excellence
©2019 Strategere Consulting
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BusinessValue
LeadershipExcellence
ITEfficiency
ProjectProcess
Excellence
Strategic Project Governance 2.0Project, Process, and Leadership Excellence
https://www.idginsiderpro.com/article/3331276/strategic-it-governance-20-a-business-imperative-for-competitive-success.html?page=2
https://www.cio.com/article/3331276/it-strategy/strategic-it-governance-20-a-business-imperative-for-competitive-success.html
©2019 Strategere Consulting
EXECUTIVESPONSORSHIP
BUS / ITPARTNERSHIP
STRATEGICALIGNMENT
BEST PRACTICEMETRICS
PROCESSOPTIMIZATION
COLLABORATION
STRATEGIC ITGOVERNANCE
2.0
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Strategic Project Governance 2.0Key Components
• Business/IT Governance Board• Bus/IT Partnership Collaboration• Bus/IT Sponsor Ownership
• Project Impl. Review Panel•Defined Process, Roles, Resp. Matrix•Real-Time Project Monitoring• Continuous Improvement Process
BUSINESS VALUE
• Strategic Imperative• C-Suite Sponsorship• VP/Director/Mgr Sponsorship
PROCESS EFFICIENCY
• Stakeholder Involvement• Predictive Project Risk Indicators•Defined Project Success Criteria
• Proactive Project Management StatusPredictors for Project Success
• Collaborative Project Status Report
• Efficiency Metrics to Measure Success
• Enterprise-Wide Comm.• Bus/IT Technology Plan• Project Selection/Alignment Process• Business Outcome Metrics
ExecutiveSponsorship
Bus/IT Partnership
StrategicAlignment
Collaboration
Process Optimization
Best PracticeMetrics
©2019 Strategere Consulting
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https://www.fieldtechnologiesonline.com/doc/orkin-embraces-the-field-service-evolution-0001
©2019 Strategere Consulting
Lee CrumpGroup VP, & CIO
Rollins, Inc
• $2 Billion Global Pest Control• 2 million Customers / 700 locations
Case Example
Jennifer ThomasSr IT Director,
Rollins, Inc
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ExecutiveSponsorship
Department/IT Partnership
StrategicAlignment
Collaboration
Process Optimization
Best PracticeMetrics
• Agile Sprints w/ Stakeholders• Continuous Improvement Teams• 40-Hour Tasks / Issues Mngmnt
• Consensus Governance• Business IT Teams
• Enterprise Communication Transparency
• Technology – Core Strategic Imperative• 6-member Exec Steering Committee• C-Suite Sponsorship
• Operations Governance Committee• Business Project Sponsor• Stakeholder Participation in PM Mtgs
• Core Operating Group Selects Projects& Priorities
• Alignment to Business Obj & Goals• Identify/Measure Business Outcomes
• Weekly Project Stand-Up Mtgs• Real-Time Metrics• Analytics/KPI Measurements
https://www.fieldtechnologiesonline.com/doc/orkin-embraces-the-field-service-evolution-0001
©2019 Strategere Consulting
Lee CrumpGroup VP, & CIO
Rollins, Inc
• $2 Billion Global Pest Control• 2 million Customers / 700 locations
Case Example
Jennifer ThomasSr IT Director,
Rollins, Inc
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I Improve Value to Georgia Citizens
As the stewards of taxpayer dollars, we need to ensure
project success through a well-defined and proven
governance process…Calvin Rhodes, CIO-State of Georgia
•Identify the Key Predictors for Project Success
•Proactive versus Reactive Solution
•Promotes Teaming through Active
Communication /Training via
Assessment Process
Multi Million Dollars Savings to Reinvest in Innovative Projects
Case Example
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Provides Oversight For Complex/Critical Projects
Critical Project Review Panel
• The State CIO-Chair• PMO Director• State Agency Project
Manager, • Business Owner/ Vendor
Project Manager• Governor’s Office
Representative
PARTICIPANTS• Projects -> $1M • Or with significant business
risk that would impact the citizens of the state; regardless of project cost.
CRITERIA
-Project Assessments through project lifecycle
-PMO attends Status Meetings
• Projects -> $10 Million• 600-800 projects/yr
129 STATEAGENCIES
STATE OF GA NEW PROJECT GOVERNANCE PROCESS
Teresa ReillyPMO Director
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ExecutiveSponsorship
Department/IT Partnership
StrategicAlignment
Collaboration
Process Optimization
Best PracticeMetrics
• Integrated Governance Process• Defined Process, Roles, Resp.• Proactive Risk Management
• Stakeholder Assessments• Agency/ IT Teams
• Active Communication / Training
• State Legislature Governance Initiative• State Agency Management • Operations Critical Review Panel
• State Agency Management Involvement• Active Stakeholder Participation • Vendor Participation
• State-Wide Communication Program• Alignment to Business Obj & Goals• State Technology Plan Focused on
Agency/Citizen/Business Needs
• Real-Time Metrics / Dashboard• Analytics/KPI Measurements• Identify Key Predictors for
Project Success
Calvin RhodesCIO - GTA
Teresa ReillyPMO Director
• 129 State Agencies /800 Projects• Multi-million $ Project budget • Governance saved $250 million
Case Example
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How Strategic is Your IT Governance ?
OptimizedInefficientTactical
100
Strategic
50
0 50 100
Bu
sin
ess
Val
ue
Process Efficiency
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How Strategic is Your Project Governance ?Maturity Assessment
Process Efficiency
Business Value
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Strategic Project Governance 2.0 Maturity AssessmentIT EfficiencyBusiness Value
Collaboration
Process Optimization
Best Practice/Metrics
©2019 Strategere Consulting
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How Strategic is Your IT Governance ?
OptimizedInefficient
Bu
sin
ess
Val
ue
Process Efficiency
Tactical
100Strategic
50
0 50 100
1.MeasureCurrent
Maturity
2. Identify 6-12Month Goal
• Analyze Gaps
• Prioritize Goals
• Develop Plan
3. DevelopMaturity
Plan
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•Understand The Maturity Path For Project Governance
Awareness
Implementation Roadmap – Key Components
Assess•Strategic IT Governance
Maturity Assessment
IT EfficiencyBusiness Value
Plan•Current Maturity
•Future Maturity Goal•6-12 Mo Plan to Goal
Maturity Plan
Workshop
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Strategic Project Governance- Team-Based Workshop
• Presentations with Accompanying Team-Based Workshops
• Designed to Develop Strategic IT Governance Maturity Plan
• Each Workshop Deliverable is a Component of Strategic Project Governance Maturity Plan
Creating a Culture of Strategic Project Governance
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Strategic Project Governance- Workshop - Example
Strategic Proj. GovernanceA Business Imperative
PRESENTATIONStrategic Proj. Governance Overview/Assessment/ Strategy / APO Demo Process/Critical Success Factors/Framework
WORKSHOPAssess Strategic Maturity of Your Strategic Governance Competency/Develop Target Goal and Improvement Plan
Strategic Proj. Governance
Case Study
PRESENTATIONSanitized Case Study Overview of Multi-Division Business with Project Portfolio History of Excessive Risk/ Cost Overruns
WORKSHOPAttendees Work in Teams to Analyze Case Study Material and Develop and Share Recommendations
DELIVERABLEIT Governance Improvement Plan-Major Components
DELIVERABLEStrategic Proj. Governance Maturity Plan
PRESENTATIONWhy Companies Leverage Technology for Competitive Advantage and It’s Impact on Increased the Role and Skills Required By Project Managers
WORKSHOPAssess the Maturity of Your Business Competencies/ Skills and Develop a Maturity Plan
DELIVERABLEBusiness Competency/ Skills Improvement Plan
The Strategic IT OrganizationThe Changing Role of PM’s
Closing WorkshopTying it all Together
Work in Teams to Identify Value of Today’s Learning Experience.
©2019 Strategere Consulting
-Enhancing Your Career?
-Improving Your Skills?
-Helping the Business?
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Research Requests
• Interviews
• Case Studies Work with a few Volunteer Companies (NO $)- Document Prior/Current/Future State- Conduct/Write-Up Assessment Findings- Assistance in Co-Developing Governance Maturity Plan
Governance Success Stories - Enrich Research- Share Knowledge/Insights with PMI/IT Community
Strategic Project
Governance 2.0Project, Process, and
Leadership Excellence
Forthcoming 2020
26©2019 Strategere Consulting
Strategic IT Governance 2.0Project, Process, and Leadership Excellence
• Business Driven
• Executive Sponsorship• Business Partnership• Strategic Alignment
• Collaboration• Process Optimization• Real Time Metrics
PROACTIVE
Workshop
Thank YouPhil Weinzimer
+610-509-2583
www.Strategere.com
Strategic Project Governance 2.0 –A Leadership Initiative for
PMO Directors and Project Managers