Mapping the customer experience with customer experience journey maps
A journey into user experience
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A Journey into User Experience Sven Laqua, Head of User Experience
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Transcript of A journey into user experience
A Journey into User Experience
Sven Laqua, Head of User Experience
About me
Born in East Berlin
Moved to Dresden ...to be an undergraduate
Moved to Newcastle ...to be a postgraduate
Moved to London … to do more research
Travelled around ...to talk about my research
Stayed some more in Academia ...to work on 2 EU projects
About UX
What is UX?
How does UX fit in?
About Digital Science
Catalyst Grant
We look for innovative scientific software ideas. We offer up to £15k to get your idea off the ground.
Submit by 31 Dec 2015
Find something you like & are good at
1. Set a goal
2. Work hard
3. Reflect
Believe in yourself
Find a mentor someone who believes in you & someone who inspires you
“Life is the sum of all your choices.”
Albert Camus
![ANZTB User Experience Testing [Read-Only] · USER EXPERIENCE (UX) “It’s not just about getting from A to B. It’s the journey that matters.”](https://static.fdocuments.in/doc/165x107/5f04586a7e708231d40d859b/anztb-user-experience-testing-read-only-user-experience-ux-aoeitas-not-just.jpg)
