Guido Lang

Agenda

Problem Literature Solution

What works best when?

Agenda

Problem Literature Solution

“Social media support critical information distribution activity among members of the public that […] needs to be better

integrated with official disaster response activities.”

(Palen, 2008: 78)

(Carver, 2003)

(Phang & Kankanhalli, 2008)

(Kumar & Vragov, 2009)

Agenda

Problem Literature Solution

(after Rowe, 2005)

Proposed Morphology

Methodology

Qualitative comparative case analysis(Ragin, 1987)

Reduce case studies to variables of conditions and outcomes for further analysis(Rihoux, 2006)

e-Participation morphology presents one way to model the conditional variables

Case Studies

Virginia Tech Tragedy

Citizen e-Participation

Contributions by members of VT network were treated with a sense of authority

Group administrator was continuously engaged

Discussion board was used for free-text entry

Group reached agreement through deliberation

(Vieweg et al., 2008; Palen et al., 2007)

Corresponding Morphotype

Britain Blizzard

Citizen e-Participation

Everyone was able to contribute equally

Users were left on their own Highly formalized response Automated aggregation of information

Corresponding Morphotype

Discussion & Conclusion

Both cases represent successful instances of citizen e-participation in disaster situations

They differ in their respective e-participation mechanism and disaster context

It appears that level of task complexity is related to key variables of e-participation mechanism

Proposed morphology is a first step to understand what works best when

References

Carver, S. (2003). The Future of Participatory Approaches Using Geographic Information: developing a research agenda for the 21st century. URISA Journal, 15(APA 1), 61-71.

Kumar, N., & Vragov, R. (2009). Active Citizen Participation Using ICT Tools. Communications of the ACM, 52(1), 118-121.

Palen, L. (2008). Online Social Media in Crisis Events. Educause Quarterly, (3), 76-78.

Palen, L., Vieweg, S., Sutton, J., Liu, S. B., & Hughes, A. (2007). Crisis Informatics: Studying Crisis in a Networked World. In Proceedings of the 3rd International Conference on e-Social Science. Ann Arbor, MI.

Phang, C. W., & Kankanhalli, A. (2008). A Framework of ICT Exploitation for E-Participation Initiatives. Communications of the ACM, 51(12), 128-132.

Rowe, G. (2005). A Typology of Public Engagement Mechanisms. Science, Technology & Human Values, 30(2), 251-290.

Ragin, C. C. (1987). The Comparative Method: Moving Beyond Qualitative and Quantitative Strategies. University of California Press: Berkeley, CA.

Rihoux, B. (2006). Qualitative comparative analysis (qca) and related systematic comparative methods: recent advances and remaining challenges for social science research. International Sociology, 21(5), 679-706.

Vieweg, S., Palen, L., Liu, S. B., Hughes, A. L., & Sutton, J. (2008). Collective Intelligence in Disaster: Examination of the Phenomenon in the Aftermath of the 2007 Virginia Tech Shooting. In F. Fiedrich & B. Van De Walle, Proceedings of the 5th International ISCRAM Conference (pp. 44-54). Washington, DC.