A FIRST LOOK AT COMMUNICATION
Transcript of A FIRST LOOK AT COMMUNICATION
A FIRST LOOK AT COMMUNICATION
Facilitator: Ms. Vu Viet Hang (M.Ed)(M.Ed)
The linear model of communication
Facilitator: Ms. Vu Viet Hang (M.Ed)
The interactive model of communication
Facilitator: Ms. Vu Viet Hang (M.Ed)
The transactional model of communication
Facilitator: Ms. Vu Viet Hang (M.Ed)
Perception
Perception is an active process of creating meaning by SELECTING, ORGANIZING,
and INTERPRETING people, objects, events, situations, and activities.
Facilitator: Ms. Vu Viet Hang (M.Ed)
SelectionSelectionQualities in the phenomena
Self-indication
Change or variation
Our motives, needs, and expectations
OrganizationOrganizationOrganizationOrganizationCognitive schemata
InterpretationInterpretationAttributions
SELECTION
Selection
☺Some qualities of external phenomena draw attention
�They are larger, more intense, or more unusual
☺Self-indication
�We tell/remind/prompt/warn ourselves to be alert
Facilitator: Ms. Vu Viet Hang (M.Ed)
�We tell/remind/prompt/warn ourselves to be alert
☺Change compels attention.
�New hairstyle, new visuals, tone
☺Our motives and needs affect what we see and don’t see.
�The oasis phenomenon
ORGANIZATION
Organization
Prototype Personal
Construct
Facilitator: Ms. Vu Viet Hang (M.Ed)
Stereotype Script
Prototype
☺Knowledge structures that define the best or most representative example of some category
�Who would you identify as the person who is the ideal friend? teacher? romantic partner?
Facilitator: Ms. Vu Viet Hang (M.Ed)
the ideal friend? teacher? romantic partner?
Personal construct
☺Mental yardsticks that allow us to position people and situations along bipolardimensions of judgment
� physical construct (attractive – not attractive)
�mental construct (intelligent or not)
Facilitator: Ms. Vu Viet Hang (M.Ed)
�mental construct (intelligent or not)
�psychological constructs (responsible or not)
�interpersonal construct (available – not available)
Stereotype
☺Predictive generalizations about people and situations
�Japanese men are….
�Women usually don’t…
�Scotts are those who…
Facilitator: Ms. Vu Viet Hang (M.Ed)
�Scotts are those who…
�Black men can’t …
�Gays and lesbians are…
�Blonde-haired girls generally …
Script
☺Guides to action based on what we’ve experienced and observed
�You have a script for greeting casual acquaintances (“Hey, how ya doing?” “Fine, See ya around.”)
Facilitator: Ms. Vu Viet Hang (M.Ed)
INTERPRETATION
Interpretation
☺The subjective process of explaining perceptions to assign meaning to them
ATTRIBUTION
Facilitator: Ms. Vu Viet Hang (M.Ed)
ATTRIBUTION
SELF-SERVING BIAS
Attributions
� Explanations of why things happen and why people act as they do
Dimensions of interpersonal attributions
Facilitator: Ms. Vu Viet Hang (M.Ed)
Dimensions of interpersonal attributions
Influences on perception
• Physiological factors (tiredness, stress, sickness)
• Culture
• Social roles
Facilitator: Ms. Vu Viet Hang (M.Ed)
• Social roles
• Expectations
• Cognitive abilities