A DAY AS A DETECTIVE DETECTIVE DIALOGUE 5 SEPTEMBER 2012

A DAY AS A DETECTIVE

DETECTIVE DIALOGUE5 SEPTEMBER 2012

Introduction• A detective must start his/her day with proper planning with his/her colleague.• The reason for the planning is to be accommodative and considerate towards

the investigation activities of oneself and your colleague.• It is important to prioritize in order to complete most of the investigation

activities as one vehicle is utilized by two detectives as per National Standard.• A detective must be knowledgeable about the Constitution of RSA, especially

the Bill of Rights, Criminal Procedure Act, Domestic Violence Act, Policy of Victim Empowerment and other National and Provincial Instructions.

• The role and responsibilities is embedded in the Job Description of the investigating officers.

• The performance assessment is conducted with the group commander twice a year.

• This is a written assessment consisting of point allocation between 1 and 5– 1 – poor– 2 – not yet satisfactory– 3 – satisfactory– 4 – good– 5 - outstanding 2

• What makes a ‘good’ detective?

– The charateristics of a Good Detective are:

♣ Dedicated

♣ Loyal

♣ Well balanced lifestyle

♣ Well mannered– Serving the community unconditionally.– Keep contact with complainants / relatives until cases are successfully

concluded by a Court of Law.

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Daily Activities• Attire in line with dress code• Attend morning parade• Produce dockets on brought forward system for inspection and Commander.• Prioritize investigation activities• Acknowledge receipt of dockets on CAS• Attend Crime Scenes• Dispatch investigative aids to Crime Scenes• Processing of Crime Scenes• Interview complainant and witnesses and obtain statements• Identify possible suspect and arrest if prima facie case exists • Charging of suspect on CAS, taking of photos, fingerprints and warning

statement• Request profile of suspect for bail information and opposition thereof.• Verify suspect address and obtain copy of Identity Document

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• Verification of foreign nationals suspects with Interpol.• Packaging and dispatching of exhibits to FSL• Present dockets for 24 hour inspection• Dispatch fingerprints to LCRC • Docket referred to court if prima facie case exists• Receive docket back from court• Acknowledge the group commanders instructions• Attend to public prosecutors requests made on SAPS 5 for example outstanding

statements and medical reports and other forensic reports• Inform complainant and or relatives of victim of the postponement and reason

thereof• Acknowledge receipt and file SAPS 69 in docket• Receive and file medical, FSL and other reports in docket• Subpoena witnesses for trial in the event of not guilty plea• Upon completion of court proceedings and findings the docket is then returned

from court and adjudicated on the CAS system• Complainant informed of outcome of case

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• What are the challenges that face a detective on a daily basis?– Language barrier caused misinterpretation by not always reflecting a true

version of the alleged crime committed.

– Poor statement taking by First Responder to serious crime scenes.

– Element of Intimidation of witnesses by gangsters.

– Eyewitnesses enrolled onto Witness Protection Programme. Leave programme at any stage.

– Element of Corruption within own ranks.

– Detective allowances Scare skillClothingOvertime

Remuneration 6

• What suggestions can be made to resolve these challenges?

– All Vispol members to undergo a two weeks Basic Detective Course ré Crime Scene Management, chain statements and collection of exhibits.

– All members of SAPS to be vetted and classified with a secret level clearance to prevent corruption / informer handling etc.

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Present docket for closure• All dockets concluded in court

• Upon docket received back from court, court results must be updated on CAS

• Docket then to group commander for closure

• Docket closed on CAS and filed in Archives

• In the event of no evidence connecting anyone to the offence the docket will be closed as undetected

• When there is no evidence and fingerprints found at a crime scene the docket will be closed as Undetected – fingerprints available

• Where there is no proof that an offence has been committed the case will be closed as unfounded. 8


PARLIAMENTPresented by:Presented by:

Major General C JohnsonMajor General C JohnsonHead: General Crime InvestigationsHead: General Crime Investigations

Division Detective ServiceDivision Detective Service

The Mandate of the Detective Service emanates from the South African Police Service Act 68 of 1995 and the Constitution of the Republic of South Africa Act 108 of 1996

1.1 The Constitution of the Republic of South Africa

1.2 The South African Police Service Act

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In order to positively contribute to the Detective Dialogue initiated by the Parliamentary Portfolio Committee on Police, the Division Detective Service within the South African Police Service will deal with the following topics:

• The role of detectives in the fight against crime• Detective training and career development• Modernisation and resourcing of the Detective Service• The role of detectives in crime related to Family Violence, Child Protection

and Sexual Offences (FCS)

1. INTRODUCTION

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1. INTRODUCTION

2. STRATEGIC OBJECTIVESThe strategic objective of the division Detective Service is to contribute to the successful prosecution of crime by investigating, gathering and analyzing evidence, thereby increasing the detection rate and conviction rate for all crimes with special focus on priority crimes.

3. PERFORMANCE INDICATORS

In evaluating the performance of the Detectives the following indicators are used :• Increase the detection rate, court ready case docket rate, conviction

rate in respect of –• Contact Crime • Property Related Crime• Crime Dependent on Police Action for Detection;• Other serious crime• Trio crimes• Stock theft• Vehicle crime • Crime committed against Women (18 years and above)• Crime committed against Children (under 18 years)

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– Targets for each indicator for 2010/11; 2011/12 and 2012/2013

PERFORMANCE INDICATOR 2010/2011 (1) 2011/2012 (2) 2012/2013 (2)

Detection rate for serious crime

Between 43-60% increased to 53% Increased by 2% to 55%

Court ready case dockets for serious crime

To be determined Increased by 3%

to 33,84%Increased by 3%

to 36.84%

Conviction rate for serious crime

Not measured Increased by 0.64% to 88.20%

Increased by 0.30% to 88.50%

(1) APP 2010/2011(2) APP 2012/2013

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PERFORMANCE INDICATOR 2010/2011 (1) 2011/2012 (2) 2012/2013(2)

Detection rate for contact crimes

Not measured Increased by 3.01% to 60%

Maintained at 60%

Court ready case dockets for contact crime

Not measured Increased by 3% to 35.24%

Increased by 2% to 37.24%

Conviction rate for contact crime

Not measured Increased by 0.70% to74.34%


Detection rate for trio crimes

not measured Increased by 1.98% to18%

Increased by 5% to 23%

Court ready case docket rate for trio crimes

Not measured Increased by 3% to 40.74%


Conviction rate for trio crimes

Not measured Increased by 0.25% to 70.52%


(1) APP 2010/2011(2) APP 2012/2013 14

PERFORMANCE INDICATOR 2010/2011(1) 2011/2012 (2) 2012/2013 (2)

Detection rate for crimes against women 18 years and above(murder, attempted murder, all sexual offences, common assault and assault GBH)

Between 68-75%

Increased by 0.8% to 72%


Court ready case dockets for crimes against women 18 years and above(murder, attempted murder, all sexual offences, common assault and assault GBH)

To be determined



Conviction rate for crimes against women 18 years and above(murder, attempted murder, all sexual offences, common assault and assault GBH)

Not measured



(1) APP 2010/2011(2) APP 2012/2013 15

PERFORMANCE INDICATOR 2010/2011 (1) 2011/2012 (2) 2012/2013 (2)

Detection rate for crimes against children under 18 years(murder, attempted murder, all sexual offences, common assault and assault GBH)

Between 76-80%

Maintained at 77.42%

Maintained at 77.42%

Court ready case dockets for crimes against children under 18 years(murder, attempted murder, all sexual offences, common assault and assault GBH)

To be determined

Increased by 3% to24.66%

Increased by 1% to

25.66%

Conviction rate for crimes against children under 18 years (murder, attempted murder, all sexual offences, common assault and assault GBH)

Not measured



(1) APP 2010/2011(2) APP 2012/2013

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PERFORMANCE INDICATOR TARGET 2010/2011 (1) ACHIEVED/ NOT ACHIEVED (2)

Detection rate for serious crime Between 43-60% 51.84%

Court ready case dockets for serious crime To be determined 30.84%

Detection rate for contact crimes Not measured 56.99%

Court ready case dockets for contact crime Not measured 32.24%

Detection rate for trio crimes Not measured 16.02%

Court ready case docket rate for trio crimes Not measured 37.74%

(1) APP 2010/2011(2) Annual report 2010/2011

– Whether these targets were met in 2010/2011 or not

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PERFORMANCE INDICATOR TARGET 2010/2011 (1)

ACHIVED/ NOT ACHIEVED (2)

Detection rate for crimes against women 18 years and above(murder, attempted murder, all sexual offences, common assault and assault GBH)

Between 68-75% 71.20%

Court ready case dockets for crimes against women 18 years and above(murder, attempted murder, all sexual offences, common assault and assault GBH)

To be determined 34.85%

(1) APP 2010/2011(2) Annual report 2010/2011

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PERFORMANCE INDICATOR TARGET 2010/2011 (1)

ACHIVED/ NOT ACHIEVED (2)

Detection rate for crimes against children under 18 years(murder, attempted murder, all sexual offences, common assault and assault GBH)

Between 76-80% 77.42%

Court ready case dockets for crimes against children under 18 years(murder, attempted murder, all sexual offences, common assault and assault GBH)

To be determined 21.66%

(1) APP 2010/2011(2) Annual report for 2010/2011

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In support of the investigative process the Detectives also conduct the following functions:•Verification and purification of wanted lists.•Docket inspections at stations to evaluate docket progress and outcomes.•Ensure performance, monitoring and interventions in respect of the following:• Harmful Religious Practices;• Missing Persons Bureau; and• Crime Stop•Management of SARPCCO and Disruptive Operations•Effective and efficient rendering of International Vehicle Crime Operations and project Investigations•Ensure the formulation, implementation and maintenance of National Directives, including Standards, Procedures and for the effective and efficient functioning of the Detective Service.•Ensure the managing of Social Workers practicing Forensic Social Work in the SAPS.

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• Overview of the Organisational Structure of the Detective Services at national and provincial level including explanation of all sections

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Divisional Commissioner:Detective Service:

(Lt Gen V Moonoo)

Section Commander Management Information and Strategic Planning

( Col Bezuidenhout)

Section Head: Legal Support(Vacant)

Head: FCS Investigations

(Maj Gen Botsheleng)

Section Head: FCS Operations: (Brigadier Linda)

Section Head: Forensic Social Work

(Brig Strauss)

Head: General Crime Investigations

( Maj Gen Johnson )

Section Head: Crime Investigations Provincial

Coordinator: Gauteng, Limpopo and Mpumalanga: (Brig Motsepe)

Section Head: Crime Investigations Provincial Coordinator: Kwazulu-Natal,

Free State & North West)(Brig Nyide-Chonco)

Section Head: Crime Investigations Provincial Co-

ordinator: Western Cape, Eastern Cape & Northern Cape

(Brig Qhobosheane)

Head:Specific Crime Investigations

(Vacant )

Section HeadVehicle Crime Investigation

(Brig Sigole)

Section Head:Stock Theft and Endangered

Species(Brig Singh)

Section Head:Harmful Occult Related Practices/

Missing Persons /Crime Stop(Brig Madonsela)

Section Head:Support Services

(Brig Pather)

Section Commander: Human Resource Management

(Col Masakane)

Section Commander:Financial & Administration

Service(Col Smit)

Section Commander:Supply Chain Management

(Col Naidoo)

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DIVISIONAL COMMISSIONER: DETECTIVE SERVICE

• PURPOSE: To provide direction on the effective investigating of crime on all levels of the SAPS.

• FUNCTIONS:– The directing of an investigating service pertaining to FCS Investigations.– The directing of an investigating service pertaining to General Crime

Investigations.– The directing of an investigating service pertaining to Specific Crime

Investigations, including: Vehicle Crime, Stock Theft, Harmful Religious Practises, Missing Persons and Crime Stop.

– The directing of Support Services for the division.

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HEAD : FCS INVESTIGATIONS • PURPOSE

To effectively and efficiently manage the preventing, combating and investigating of Family Violence Child Protection and Sexual Offences on all levels of the SAPS.

• FUNCTIONS– The managing of performance monitoring and compliance interventions at

Family Violence Child Protection and Sexual Offences Units– The managing of performance monitoring and compliance intervention of

Forensic Social Work– The rendering of a developing of policy and standards service, including

investigative support.

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SECTION HEAD : FAMILY VIOLENCE, CHILD PROTECTION AND SEXUAL OFFENCES (FCS) OPERATIONS

• PURPOSE To ensure the rendering of an effective and efficient investigation of crime emanating from the FCS Mandate

• FUNCTIONS– The managing of performance monitoring and compliance interventions at all

FCS Units

– The managing of the rendering of FCS Investigative Support functions within the Section

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SECTION HEAD: FORENSIC SOCIAL WORK

• PURPOSE To ensure the rendering of effective and efficient FSW support to the investigators of crime emanating from the FCS Mandate.

• FUNCTIONS– The managing of performance monitoring and compliance interventions at

Forensic Social Work Services within the Provinces.– The managing of the rendering of Forensic Social Work Support functions

within the Section: Forensic Social Work.

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HEAD : GENERAL CRIME INVESTIGATION

• PURPOSE: To ensure the rendering of effective and efficient investigation of crime emanating from the General Investigation Mandate.

• FUNCTIONS:– The managing of performance monitoring and compliance interventions in all

provinces– The rendering of a developing of policy and standards service, including


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SECTION HEADS : CRIME INVESTIGATIONS

• PURPOSETo ensure the rendering of an effective and efficient investigation of General Crime on all levels of the SAPS.

• FUNCTIONS:– The rendering of a compliance intervention service regarding General Crime

Investigation in allocated provinces. – The rendering of a Performance management service regarding General

Crime Investigation in allocated provinces– The assisting with the developing of policy and standards, including


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HEAD : SPECIFIC CRIME INVESTIGATION • PURPOSE:

To ensure the rendering of effective and efficient investigation of crime emanating from Specific Crime Investigations, including Stock Theft, Vehicle Crime Investigation, Harmful Religious Practises, Missing Persons and Crime Stop.

• FUNCTIONS:– The ensuring of performance monitoring and compliance interventions

regarding Vehicle Crime Investigations– The ensuring of performance monitoring and compliance interventions

regarding Stock Theft Investigations– The ensuring of performance monitoring and Interventions regarding Harmful

Religious Practices, Missing Persons and Crime Stop– The rendering of a support function regarding the developing of policy and

standards, including investigative support for sections of specific crime investigations. 29

SECTION HEAD: VEHICLE CRIME INVESTIGATION

• PURPOSETo ensure an effective and efficient vehicle crime investigation function on National level.

• FUNCTIONS:– The rendering of a policy, standards and procedures service regarding Vehicle

Crime Investigation. – The rendering of a performance monitoring and compliance intervention

service regarding Vehicle Crime Investigation.– The rendering of operational support regarding NAVICC.– The rendering of a Vehicle Investigation Support Function.

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SECTION HEAD : STOCK THEFT AND ENDANGERED SPECIES

•PURPOSE To ensure the rendering of effective and efficient investigations of crime

emanating from the Stock Theft mandate as prescribed in the National Instructions, NI 2/ 1999 and NI 21/1998.

•FUNCTIONS– The ensuring of the effective and efficient management of operational

support functions relating to Stock Theft

– The ensuring of the effective and efficient management of administrative support functions relating to Stock Theft

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SECTION HEAD: HARMFUL RELIGIOUS PRACTICES, MISSING PERSONS, CRIME STOP

•PURPOSE To ensure an effective and efficient functioning of Harmful Religious

Practises, Missing Persons and Crime stop within the SAPS.

•FUNCTIONS – The managing of a policy, standards and procedures service regarding all sub-

sections in the environment. – The managing of a performance monitoring and compliance intervention

service regarding Harmful Religious Practises– The managing of a performance monitoring and compliance intervention

service regarding Missing Persons– The managing of a performance monitoring and compliance intervention

service regarding Crime Stop

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SECTION HEAD: SUPPORT SERVICES

• PURPOSE:To ensure the rendering of an effective and efficient support service to the Division : Detective Service.

• FUNCTIONS– The managing of a Human Resource Management* Service.– The managing of a Financial and Administration Service.– The managing of a Supply Chain Management Service.* Human Resource Management consist of Personnel Management, Human Resource Utilization and Human Resource Development

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Support Services(HRM, SCM, FIN & ADMIN)

Commander:

Complaints

Commander:

Harmful Occult Related Practises & Missing Persons

Commander:

Stock Theft Units (STU)(Geographically Placed)

Commander:

Vehicle Identification &Safeguarding Section VISS

(Geographically Placed)

Commander:

Specific Crime Investigations

Provincial Commander:

Detective Court Case Officers(DCCO)

(Geographically Placed)

Commander:

Crime Investigations(Clusters & Police Stations)

Commander:


Commander:


Commander:

General Crime Investigations


Provincial FSW Unit

Commander

FCS Investigation Units(Geographically Placed)

Commanders:

Provincial FCSInvestigation Unit

Commander:

FCS Investigations


Management Information& Strategic Planning

Commander:

Detective Service

Provincial Head:

Crime Detection

Deputy Provincial Commissioner:

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PROVINCIAL HEAD: DETECTIVE SERVICE

• PURPOSETo ensure the effective and efficient investigating of crime within the Provincial Detective Service environment.

• FUNCTIONS– The ensuring a Crime Investigation service through the following:

• The managing of a Family Violence, Child Protection and Sexual Offences Investigation Service within the Province (including the use of Forensic Social Workers in the field of FCS Investigations).

• The managing of a General Crime Investigations Service within the Province.

• The managing of a Specific Crime Investigations Service within the Province (including Vehicle Crime Investigation, Stock Theft, Missing Persons and Detective Court Case Officers).

• The ensuring of investigative support within the province.35

PROVINCIAL COMMANDER : FCS INVESTIGATIONS

• PURPOSE To oversee the effective and efficient investigating of Family Violence Child Protection and Sexual Offences (FCS) including Forensic Social Work (FSW) service emanating from FCS related crime.

• FUNCTIONS– The ensuring of the effective investigation of FCS related offences.– The ensuring of the effective support of FSW emanating from FCS related

crime investigations– The managing of performance monitoring and compliance interventions at

Family Violence Child – Protection and Sexual Offences Units (FCS)– The managing of performance monitoring and compliance intervention of

Forensic Social Work (FSW)

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COMMANDER : PROVINCIAL FCS INVESTIGATION UNIT

•PURPOSE: To render an effective and efficient FCS investigation service at provincial

level. (The unit is placed at the provincial office to deal with more complicated FCS crimes e.g pornography and cross border FCS related crimes).

•FUNCTIONS: – The ensuring of the effective investigation of (more complicated) FCS related

offences– The managing of the FCS investigative support functions.– The enhancing of cooperation with internal and external role-players.

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COMMANDERS : FCS INVESTIGATION UNIT(Geographically placed)

• PURPOSE: – To render an effective and efficient FCS investigation service at cluster level. – (The units are placed at cluster level to deal with FCS related crimes at all

stations within an allocated cluster).

• FUNCTIONS: – The ensuring of the effective investigation of FCS related offences– The managing of the FCS investigative support functions.– The enhancing of cooperation with internal and external role-players.

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COMMANDER: PROVINCIAL FORENSIC SOCIAL WORK

• PURPOSE: To render an effective and efficient FSW service within the province.

• FUNCTIONS:– The ensuring of the effective investigation of FSW related investigations– The managing of the FSW investigative support functions. – The enhancing of co-operation with internal and external role- players.

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PROVINCIAL COMMANDER: GENERAL CRIME INVESTIGATION

• PURPOSE: To ensure the rendering of effective and efficient investigation of crime emanating from the General Crime Investigation mandate.

• FUNCTIONS:– The managing of performance monitoring and compliance interventions in all

cluster stations.– The rendering of a developing of policy and standards service, including


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COMMANDER : CRIME INVESTIGATIONS

• PURPOSE: To ensure the rendering of an effective and efficient investigation of Crime at all Stations within the province.

• FUNCTIONS:– The rendering of a compliance intervention service regarding General Crime

Investigation in allocated clusters. – The rendering of a Performance Management service regarding General

Crime Investigation in allocated clusters. – The assisting with the implementing of policy and standards, including


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COMMANDER : DETECTIVE COURT CASE OFFICERS (DCCO)

• PURPOSE: To effectively manage the Detective Court Case Officers in the Province.

• FUNCTIONS: – The ensuring of the evaluation of court case dockets

– The ensuring of the managing of the general flow of court case dockets

– The ensuring of the liaising between the SAPS and the Department of Justice and Constitutional Development

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PROVINCIAL COMMANDER : SPECIFIC CRIME INVESTIGATION

• PURPOSE:To ensure the rendering of effective and efficient investigation of crime emanating from Specific Crime Investigations, including Stock Theft, Vehicle Identification and Safeguarding, Harmful Occult Related Practices, Missing Persons and Complaints.

• FUNCTIONS: – The managing, monitoring and evaluating compliance with National &

Provincial policy, directives and standards, for the successful managing of the Section Provincial: Specific Crime Investigations.

– The ensuring of performance monitoring and compliance interventions regarding Stock Theft investigations

– The ensuring of performance monitoring and compliance interventions regarding Harmful Occult Related Practices and Missing Persons.

– The ensuring of performance monitoring and compliance interventions regarding complaints.

– The rendering of a support function regarding the implementation of policy and standards, including investigative support for sections of specific crime investigations. 43

COMMANDER: VEHICLE IDENTIFICATION AND SAFEGUARDING SECTION (VISS)

• PURPOSE:To ensure an effective and efficient vehicle identification and Safeguarding function within the province.

• FUNCTIONS: – The rendering of a policy, standards and procedures service regarding the

Vehicle Identification and Safeguarding Section(VISS).– The rendering of a performance monitoring and compliance intervention

service regarding the Vehicle Identification and Safeguarding Section (VISS) – The rendering of a Vehicle Identification and Safeguarding, Support Function.

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COMMANDER : STOCK THEFT UNITS (STU)

• PURPOSE: To ensure the rendering of effective and efficient investigations of crime emanating from the Stock Theft mandate as prescribed in National Instructions 2/ 1999 and 21/1998.

• FUNCTIONS:– The ensuring of the effective and efficient management of operational

support functions relating to Stock Theft.– The ensuring of the effective and efficient management of administrative

support functions relating to Stock Theft.

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COMMANDER: HARMFUL OCCULT RELATED PRACTICES & MISSING PERSONS

• PURPOSE To ensure an effective and efficient functioning of Harmful Occult Related Practises and Missing Persons within the Province

• FUNCTIONS: – The managing of the implementation of policy, standards and procedures in

the environment. The managing of a performance monitoring and compliance intervention service regarding Harmful Occult Related Practises.

– The managing of a performance monitoring and compliance intervention service regarding Missing Persons

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COMMANDER: COMPLAINTS

• PURPOSE: To provide an operational and administrative support service regarding complaints against the police to the Provincial Commander: Specific Crime Investigations.

• FUNCTIONS:– Interview and handling of all complaints by public in terms of SO 101 (4).– Administer all alleged offence files.– Inspection of all case dockets in respect of poor service delivery.– Monitor progress on investigations.

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COMMANDER: SUPPORT SERVICES

• PURPOSE To ensure the rendering of an effective and efficient support service to the Provincial Head: Detective Service.

• FUNCTIONS:– The managing of a Human Resource Management and Development* Service.– The managing of a Financial and Administration Service.– The managing of a Supply Chain Management Service.* Human Resource Management consist of Personnel services, Human Resource Utilization and Human Resource Development

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• Role of detectives in the fight against crime in relation to the Criminal Justice System as a whole including:

– Relationships with other criminal justice system role-players including specific challenges• Protocols in place to sustain cooperation within the CJS Cluster

Departments and issues addressed by these Protocols.• Protocol on Maximum Incarceration Period - Section 49G of Correctional

Service Amendment Act – Deals with procedure on how to deal with remand detainees - detained 24 months and longer.

• Protocol on Section 49E – Referral of terminally ill or severely incapacitated remand detainees to court – deals with procedures and processes to be followed relating to the release of terminally ill or severely incapacitated remand detainees.

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• 49F - Release of detainees in custody of Police – deals with procedures to be followed when remanded detainees are temporarily released to SAPS for investigation purposes.

• Procedures – Justice/Correctional Service/SAPS on how to deal with Foreign Nationals.

• Protocol on Remand detainee Foreign National - Deal with the procedures to be followed with foreign nationals as remand detainees.

• Bail Protocol – Deals with processes relating to granting bail. • Pre-Trial Protocol – Deals with the placement of matters on the court roll.• Regional Court Screening Roll – Deals with placement of DCCO’s at courts to

screen dockets. • Court Protocol – Deals with court case management. • Mental Observation Protocol – Deals with processes to follow with accused

send for mental observation. • Post Mortems & Toxicology Analysis Protocol – Deals with finalization of

exhibits for forensic analysis

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– Steps SAPS has taken to improve the effectiveness and efficiency of detectives to improve the fight against crime• Developed a manual on crime scene investigation -Step by step guide to

police officers• Developed crime investigation manual - Step by step guide to investigating

officers on how to investigate specific crimes.• These manuals are available on the SAPS intranet.• The manuals will be printed in booklets and made available to police

officers.• Head Office detective personnel conduct inspections and interventions at

identified stations / units to improve service delivery and investigation of case dockets.

• Placed detective court case officers at 116 identified courts to screen court dockets for completeness of investigations.

• Issued a vehicle to each of these courts for usage of members who have to attend court for the whole day.

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– Any new initiatives taken by SAPS regarding the above mentioned.• Establishment of Detective Service Centres at 338 police stations

– 24 hours, 7 days a week detective service available to attend to newly reported cases.

– At other stations there are detectives on standby to attend to newly reported cases.

• 338 Vehicles purchased for the Detective Service Centres– Vehicles will be marked and equipped with crime scene investigation

kits.

• Granted 18 posts from Head Office detective service to the 9 Provinces (2 each) to place Detective Court case officers at 2 more courts per province.

• Utilization of Forensic Fact files to improve on investigation and crime scene investigation.

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SUCCESSES

The police have in the 2011/2012 financial year, secured life sentences on 748 prisoners. Over and above, more than 2000 prisoners were sentenced to more than that twenty years imprisonment each for serious crimes.

• Sentences 20 years and more: suspects: 2208total sentences received: 2219

• Number of arrest : Stock Theft Unit: number of arrests: 9553total of cases: 5579

• Value of livestock recovered : R 189 415 900

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5. CURRENT SITUATION OF DETECTIVES

• Number of arrests : Vehicle Identification Section: 217

• A new optimized Crime Stop Call Centre went live at SAPS Head Office (Wachthuis building) in March 2011

• South Africa received three awards at the Crime Stoppers International Conference in Jamaica in 2011- Most arrests- Best Media Campaign- Best community mobilization advertisement

• South Africa tendered to host the 2014 Crime Stoppers International Conference in Cape Town

• Crime Line and the SHOUT foundation introduced the SHOUT 2 campaign to mobilize the community to report criminal actions anonymously

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CATEGORY REPORTED / ISSUED CANCELLED TOTAL / PERCENTAGE

SUCCESS

MISSING CHILDREN UNDER 18 1381 861 62,3%

MISSING CHILDREN UNDER 18 BROADCASTED IN ELECTRONIC AND PRINTED MEDIA

479 62%

MISSING ADULTS 3258 1369 42,1%

MISSING ADULTS BROADCASTED IN ELECTRONIC AND PRINTED MEDIA

2266 55%

MISSING YELLOW NOTICES ISSUED GLOBALLY (INTERPOL) 75 25 33,3%

WANTED PERSONS BROADCASTED FOR EXAMPLE ELECTRONICALLY, INTERNET, PRINTED MEDIA ETC.

473 35%

COMPLAINTS FROM PUBLIC AND INVESTIGATORS HANDLED BY BUREAU

170 94%

SPECIAL EVENTS TO CREATE AWARENESS OF MISSING / WANTED PERSONS HELD BY THE BUREAU FOR EXAMPLE AGRICULTURAL SHOWS, OPEN DAYS, TAXI RANKS, SHOPPING CENTRES AND RADIO / TELEVISION AWARENESS PROGRAMS

42 100%

MEETINGS ATTENDED BOTH INTERNALLY AND EXTERNALLY IN ORDER TO FACILITATE BETTER DISTRIBUTION AND CIRCULATION SYSTEMS, BROADCASTING OPPORTUNITIES AND PARTNERSHIPS

79 100%

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6. BROADCASTING OF WANTED SUSPECTS AND MISSING PERSONS

• Volume of cases on the court roll is high.

• Withdrawals of cases by complainants

• Delays in finalization of Stock Theft related Legislation: Animal Identification Act and Pound Bill.

• There is still a backlog of Toxicology, Histology and Blood Alcohol reports.

• Loss of experienced detectives

• Heavy workload as a result of shortage of detectives

• Shortage of resources in the detective environment.

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7. CHALLENGES FACING THE DETECTIVES

• Case flow management meetings are held on a monthly basis at local level with role players for example Justice, NPA, DCS and DSD. Here pertinent issues are raised and addressed.

• Instructions were issued that SAPS will not close dockets as “Withdrawn” even if the complainant submitted a withdrawal statement. All these matters are referred to the public prosecutors who must make this decision to withdraw or otherwise.

• The DOH are engaged at National Level regarding long outstanding blood-, histology and toxicology analysis reports. A working procedure was established for the prioritization of urgent matter that are in court. More analysts were appointed.

• A retention strategy is being developed to address career pathing for the Detectives.

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8. HOW THE CHALLENGES ARE BEING ADDRESSED

DETECTIVE TRAINING AND

CAREER DEVELOPMENT

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• Interaction between the Division Human Resource Development (HRD) and Detective Service to prioritize training of Detectives.

• Review of training manuals– An additional R40 million was allocated for detective training.– Detective Commanders trained on Commercial Crime Level 1

• Republic of China– Training of eighteen (18) detective commanders on Cybercrime and

Fraud.

• USA– Twenty (20) detectives trained on drug related investigations.

• Microsoft– Computer literacy

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1. INTRODUCTION

TELEMATIC ROC–Four (4) Provinces –2161 members to be trained on ROC in 2012–All nine (9) Provinces training on ROC

GRAAFF-REINET–350 Learners attending the resolving of Crime (ROC)

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2. TRAINING INTERVENTIONS

• Resolving of CrimeDuring 2010/2011 financial year, 869 members were planned to be trained and

411 were trained. During 2011/2012 financial year, 1 384 members were planned to be trained and 1 549 were trained. During 2012/2013 financial year first quarter, 706 were planned to be trained and 477 were trained as on June 2012.

• Resolving of Crime TelematicDuring 2011/2012 financial year, 125 members were trained. During 2012/2013

financial year, 150 members were planned to be trained and 151 are undergoing training.

163 Learners were trained in the 2010/2011 financial year. 346 were trained in the 2011/2012 financial year. 340 learners are planned to be trained in the current financial year 2012/2013

BACKGROUND ON THE ROC AT GRAAFF-REINET

• Qualification (NQF 5)

• Phase 1- 10 months SAPS Academy (BPDLP)

• Phase 2- 2 months Designated Police Station

• Phase 3- 6 months SAPS Academy (ROC)

• Phase 4- 5 months Designated Field Police Development (Station-Workplace Learning)

• Phase 5- 1 month Integrated Assessment (Academy)

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As per resource audit 31 March 2012

No of Detectives

Detective courses (old, DLP, DCLP, ROC)

Specialized training courses

Trained Untrained Trained Untrained

General Investigations 19 401 14 724 4 677 4 374 15 027

Special Investigations - STU 957 814 143 588 369

Special Investigations - VIS 1 117 955 162 705 412

FCS 2 064 2 075 - 1 796 268

TOTAL 23 539 18 568 4 982 7 463 16 076

– Total number of detectives including broken down into trained; untrained

3. DETECTIVE TRAINING AND CAREER DEVELOPMENT

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PURPOSE OF FIELD POLICE DEVELOPMENT (FPD)

• Expose trainees to the activities in the Detective environment only

• Bridge the gap between the theory learned at the Academy with practical detective experience

• Prepare the trainees for the final integrated assessment

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TRAINING THROUGH MENTORSHIP PROGRAMMES

Division: Detective Service:The responsibility of Detective Service is to ensure the implementation of

a mentorship program to train, coach and mentor the trainees in the workplace by managing the following:

• Trainees are allocated mentors

• Mentors undergo mentorship

• Trainees are placed at suitable stations for workplace learning according to the activities in the logbook

• Constant communication between Division Detective Service/ Division HRD/ Provincial offices.

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THE ROLE OF THE MENTOR

• To mentor and coach the trainee throughout the workplace learning in Detective environment

• To ensure that the trainee is given opportunities to complete the identified activities in the logbook

• To demonstrate activities / tasks where deemed fit• To monitor the knowledge and skills gained by the trainee to achieve

competency• To provide feedback to the trainee• To identify developmental areas and address the learning gaps through

training interventions and endorse in logbook

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• To re-cap functions on the activities on a quarterly basis

• To submit quarterly feedback reports regarding the progress of the trainee.

• To assist in the recording of trainee achievements in the logbook as required.

• To prepare the trainee for the final integrated summative assessment.

• To acknowledge the achievement of trainees and to motivate them to continue with the process.

• To identify the barriers/obstacles in the process, to discuss it with the role players and to deal with it effectively.

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The role of the Trainee

• To gain workplace learning in line with the unit standards of the qualification

• To ensure the maintenance, safekeeping and endorsement of the logbook

• To take part in activities in line with the requirements for workplace learning.

• To bring to the attention of the mentor of developmental areas to be addressed

• To be familiar with the relevant policies, procedures and Standing Orders of the Station

• To be committed to the process of workplace learning• To submit the Logbook to the applicable Academy during the integrated

assessment• To ensure that evidence in line with the activities are available during

monitoring and evaluation visits from different role players

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The Role of the Academy

• To provide a support function to the all role-players and trainees. • To provide feedback to the trainee after the completion of all phases.

• To ensure that the final integrated assessment takes place.

• To facilitate the integration of the Logbook and the Portfolio of Evidence.

• To ensure that sound recordkeeping processes are in place .

• Finalize the competency of trainees ( Competent/Not yet competent)

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• Backlog in training plan

– Basic Crime Investigative PracticeDuring 2010/2011 financial year, 1 523 members were planned to be

trained and 1 392 members were trained. During 2011/2012 financial year 2 952 members were planned to be trained and 2 552 were trained. During 2012/2013 financial year first quarter, 568 members are planned to be trained and 436 were trained as on June 2012.

DETECTIVE TRAININGTRAINING INTERVENTION

NUMBER OF MEMBERS

Trained Members in the organisation

RESOLVING OF CRIME 4845 – Backlog11549 – trained in

2011/122161- planned for

2012/131135 – will be trained

in 2013/14

• FAMILY VIOLENCE, CHILD PROTECTION AND SEXUAL OFFENCES

1818

VEHICLE INVESTIGATION AND SAFEGUARDING COURSE

635

STOCK THEFT INVESTIGATORS COURSE 670

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• Number and name of training facility including each:– Number of trainers, current vacancies, shortages– Needs in terms of training facilities

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TRAINING INTERVENTIONNUMBER OF MEMBERS

Trained Members in the organisation

ORGANISED CRIME COURSE 694

SERIOUS AND VIOLENT CRIME COURSE 793

COMMERCIAL CRIME COURSE 1011

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TRAINING FACILITY NUMBER OF CLASSROOMS SHORTAGES

SAPS ACADEMY HAMMANSKRAAL

20 ( 500 Trainees) 8 Classrooms2 Computer rooms2 Role Play Centres

SAPS ACADEMY PTA CENTRAL 7 ( 140 Trainees) 1 ( Finger Print Lab)1 Classroom

9 PROVINCES Use private venues to present ROC and BCIP except Limpopo, Gauteng and Western Cape

6 Classrooms

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DETECTIVE TRAINING: TRAINERSTRAINING FACILITY CURRENT NUMBER OF

TRAINERSNUMBER OF TRAINERS NEEDED

SAPS ACADEMY HAMMANSKRAAL

35 Trainers 17 Trainers

SAPS ACADEMY PTA CENTRAL 8 Trainers 8 Trainers

9 PROVINCES 3 – 4 ad hoc Trainers 4 Trainers each

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CHALLENGES

• Limited capacity of trainers and facilities.

• Consideration of continuity of work while training is taking place.

• Limited access to technology.

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MODERNIZATION AND RESOURCING OF DETECTIVE

SERVICE

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• Number and distribution of detectives (general and special) at national, provincial level

HEAD OFFICE PROVINCESDIV COMM

GENERAL INVESTI-GATIONS

FCSSPECIALISED

INVESTI-GATIONS

SUPPORT GENERAL DETECTIVES FCS STU VIS

2 47 16 72 25 19401 2064 957 1117


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• Ideal number of detectives required and how this number was reached

PROVINCESGENERAL DETECTIVES FCS STU VIS

Ideal 19 566 2457 1361 1804Information received from Organisational Development in March 2012

• The theoretical personnel required for detective service is determined according to norms per type of crime as well as additional environmental factors that have an impact on the functions of the detective service

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• Number of computers and ratio to detectives

RESOURCES

PROVINCES

GENERAL DETECTIVES FCS STU VIS

Personnel 19401 2064 957 1117Computers &

Laptops 6022 824 393 547

Ratio 0.31 0.39 0.41 0.49


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• Number of vehicles and ratio to detectives

RESOURCES

PROVINCES


Personnel 19401 2064 957 1117Vehicles 8427 1176 549 547

Ratio 0.43 0.56 0.57 0.48


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• Number of cell phones and ratio to detectives

RESOURCES

PROVINCES


Personnel 19401 2064 957 1117Cell phones (contract and

pay as you go ) 5 172 584 362 221

Ratio 0.26 0.28 0.37 0.19


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• Overview of computer literacy of detectives- how many detectives are computer literate/ illiterate

PROVINCES


Literate 19401 2064 957 1117

Computer literate: The members knows how to switch on the computer with basic computer skills.

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• Detective Service, Head Office procured 21900 laptops that is currently being distributed to detectives in Provinces to modernise the organisation by:- Typing of statements- Completion of docket in electronic format- Communicate with clients via E-mail

• 518 vehicles procured for use by the detectives.

• Currently in the process of procuring the following items for detectives at Station level with further funds obtained from the CJS budget:– 338 Vehicles for Detective Service Centres marked and fitted with Crime

Scene boxes.– 10500 Steel cabinets (for safeguarding of dockets)– 810 Fridges– 45 Chest freezers– 473 Digital cameras

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• A total of 139 detectives placed at 116 Courts as Detective Court Case officers for the screening of Court dockets.

• 479 former detectives have been placed back from other components.

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BRIEF OVERVIEW OF THE STATUS OF E-DOCKET ROLLOUT

BACKGROUND

•The Investigation Case Docket Management System (ICDMS) including the e-Docket component is a Technology Management Services (TMS) initiated project to establish the “computerised” capability for the SAPS case docket, specifically to:-

• Access “Aggregated” case information originating from multiple sources via a single user interface.

• Complete case documentation using interactive (smart) forms.

• Initiate business processes from the aggregated (single) case view.

• Add notes and comments to cases using the shared workplace, email, table computer, mobile computer and/or smart phone.

• Securely transmit case information securely and electronically

• Project Status and implementation strategy

• Since the inception of this project various deliverables have been completed and the project has now reached the point where the first deliverables have been deployed, initially 20 Gauteng based pilot sites have been implemented with the Fast Track Criminal Case Registration and, when finally approved, the framework and additional developed functionality will be deployed on a national basis. This includes the full integration of the current standalone document / docket scanning solution (SCANHAM software product).

• Team successfully completed the development of the Release 2 deliverables that will be deployed to production on 1 September 2012. These include:

– Record and Maintain Property;– Allocation and assignment of registered cases;– FIC Docket Registration;– Update Case Details;– PDF View of Docket;– e-Statement; and– Transfer of scanned document (Transfer Case)

• The following Business Requirement Specifications have been delivered to SITA to date and concludes the Inception phase for these deliverables:

– Crime Registration: FIC;– Stolen Property;– Vehicle Circulation Integration;– Firearm Circulation Integration;– Allocation and Assignment of Cases;– Task management portlet;– Enquiry Docket Registration; and – Inquest Docket Registration.

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• Elaboration phase (FDS/TDS) was completed for the following deliverables:

– Crime Registration: FIC;– Stolen Property;– Vehicle Circulation Integration; and– Firearm Circulation Integration;– Allocation and Assignment of Cases;– Inquest Docket Registration; and– Enquiry Docket Registration.

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• Elaboration phase (FDS/TDS) was initiated for the following deliverables:

– Task Management Portlet.

• The construction phase for the following deliverables has been completed:

– FIC registration;– Information System Architecture;– Stolen Property; and– Allocation and Assignment of Cases.

• The construction phase for the following deliverables has been initiated:

– Inquest Docket Registration (68% completed); and– Firearm Circulation Integration (72% completed).

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CHALLENGES

There were a number of challenges that have been identified during the deployment of the new system and its hosting technological framework such as browser settings and operating system implications. These have subsequently been documented and the information distributed to the first and second line support infrastructure.


FAMILY VIOLENCE, CHILD ROTECTION AND SEXUAL OFFENCES

Presented by Major General Botsheleng

Component Head: Family Violence, Child Protection and Sexual Offences

Role of Detectives in Crimes related to the Family Violence, Child Protection And Sexual Offences units (FCS)

• Family Violence, Child Protection and Sexual Offences (FCS) units were re-established on 2010-06-01 and officially launched on 2011-10-11 in the Eastern Cape.

• The units were established in terms of the cluster model at 176 clusters country wide.

• The social workers were practising FSW are appointed at Provincial level and the need for services determines the location of placement.

• FCS investigations is a specialised environment established to ensure effectiveness and efficiency in combatting crime against women and children.

• Awareness campaign (pro-action and investigation (reaction)

Purpose of Forensic Social Workers (FSW)• It is a specialised field of Social worker practice that is focussing on the

interface between the legal system and the human service resource system by means of assessments, compiling of reports and providing expert testimonies.

FCS

Detectives (SAPS members )

Support Staff(Public Service act) Total

2 064 143 2 207

• Number of detectives and support staff in FCS


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FCS COUNTRYWIDE PER PROVINCE

Province Units South African National FCS Units

1 Eastern Cape (EC) 27

2 Free State (FS) 18

3 Gauteng (GP) 22

4 KwaZulu-Natal (KZN) 25

5 Limpopo (L) 16

6 Mpumalanga (MP) 15

7 Northern Cape (NC) 16

8 North West (NW) 12

9 Western Cape (WC) 25

10 National 176

2718

22

251615

16

1225

176 Units Nationally

EC

FS

GP

KZN

L

MP

NC

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Vision for improvement and going forwardFamily Violence, Child Protection And Sexual Offence Units

Prioritized training of untrained detectives Inclusion of FCS unit as an employee category which possess

scarce skills in the South African Police Service. Better professionalism and service delivery Support of victims of crimes against Women and children. The

investigators attend to the scene, determine the witnesses to the offence committed, obtain their statements, collect all evidential material at the scene and preserve.

Summon the expert to the scene and provide the support needed, e.g. referrals to the social workers and other relevant role players.

Further investigations continues: e.g. arresting of the suspects, opposing of bail where possible, trial resume and sentencing.

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DETECTIVE TRAINING AND CAREER DEVELOPMENTDETECTIVE TRAINING AND CAREER DEVELOPMENT National Instruction 18/1998: Debriefing of Members Referrals of

traumatized members for debriefingo Services provided by SAPS Employee Health and Wellness

Services( EHW)o Psychological Serviceso Spiritual Serviceso Social Work Serviceso Quality of Life Serviceso Private Consultations

FCS Detective Learning Programmeo Presentations on “Resilience” by members of EHW (one full day)o Debriefing of FCS members at least once in every six months.

FCS Detective DevelopmentPrioritized training of untrained Detectives

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Training : FCS Investigations 2011/2012

Number of members trained by 2011/2012 in FCS DLP

Number of members trained by 2011/2012 in KINSA

Total 1727 31

FCSDLP – Family Violence Child Protection and Sexual Offences Detective Learning Programme

KINSA- Kids Internet Safety Alliance

Total number of Trained FCS Members to date:

5 courses have been scheduled for 2012/2013 financial year

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• Relationship at station level – Challenges?

– Relationship at station level is good, but –

• Accommodation to house FCS remains a challenge

• Most FCS are still housed in park homes and old buildings that do not have data lines, as a result data integrity is compromised and performance indicators not met

• Appointment of FCS inexperienced unit commanders to head FCS

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CHALLENGES IN THE FAMILY VIOLENCE, CHILD PROTECTION AND SEXUAL OFFENCES

• Not all the allocated vehicles are suitable for the terrain.

• Office accommodation remains a National challenge.

• Withdrawal of cases by complainants

• Delay in finalization of court cases

• Career path of FCS Investigators

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THANK YOU

A DAY AS A DETECTIVE DETECTIVE DIALOGUE 5 SEPTEMBER 2012

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