a culture characterized by strategic focus Adaptability on the external environment...
Transcript of a culture characterized by strategic focus Adaptability on the external environment...
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a culture characterized by strategic focus
on the external environment through flexibility and change
to meet customer needs.
Adaptability culture
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a culture with an internal focus and a consistency
orientation for a stable environment.
Bureaucratic culture
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a high-level company executive who
oversees all aspects of ethics.
Chief ethics officer
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a culture with a primary focus on the involvement and participation of the organization’s members and on rapidly changing
expectations from the external environment.
Clan culture
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a formal statement of the organization’s values
concerning ethics and social responsibility.
Code of ethics
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the concept of management’s
obligation to make choices and take action so that the organization
contributes to the welfare and interest of all organizational
stakeholders.
Corporate social responsibility
(CSR)
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the set of values, norms, guiding beliefs, and understandings that is shared by members of an organization and taught to new members
as the correct way to think, feel, and behave.
Culture
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the degree of agreement among
members of an organization about the importance of specific
values.
Culture strength
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the result of when each alternative choice
or behavior seems undesirable because of a potentially negative ethical consequence.
Ethical dilemma
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the code of moral principles and values
that governs the behaviors of a person or group with respect
to what is right or wrong.
Ethics
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a cross-functional group of executives
who oversee company ethics.
Ethics committee
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a telephone number employees can call to seek guidance as well as report questionable
behavior.
Ethics hotline
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the manner in which an organization meets goals and deals with
outsiders. External adaptation
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organization members who serve as models
or ideals that illustrate and support desired cultural norms and
values.
Heroes
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a state in which members develop a
collective identity and know how to work together effectively.
Internal integration
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stories of historic events that may have
been embellished with fictional details.
Legends
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principles that guide the decisions and behaviors of managers with regard to whether they are right or
wrong.
Managerial ethics
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a culture characterized by emphasis on a clear vision of the
organization’s purpose and on the achievement of goals, such as sales
growth, profitability, or market share, to help achieve the purpose.
Mission culture
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stories that are consistent with the
values and beliefs of the organization but are not supported by facts.
Myths
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the elaborate, planned activities that make up a special event and are often conducted for the benefit of an audience.
Rites and ceremonies
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that which arises from a set of
codified principles and regulations that describe how people
are required to act, that are generally accepted
in society, and that are enforceable in the
courts.
Rule of law
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measures and reports the ethical, social, and environmental impact of an organization’s
operations.
Social audit
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the quality of interactions among
people and the degree to which they share a common perspective.
Social capital
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narratives based on true events that are frequently shared
among organizational employees and told to new employees to inform them about an
organization.
Stories
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cultures that develop within an organization that reflect the common
problems, goals, and experiences that members of a team, department, or other
unit share.
Subcultures
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something that represents another
thing. Symbol
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a relationship between a leader and followers that is based on shared,
strongly internalized values that are
advocated and acted upon by the leader.
Values-based leadership
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employee disclosure of illegal, immoral, or illegitimate practices
on the part of the organization.
Whistle-blowing