A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in...
-
Upload
jeffry-gordon -
Category
Documents
-
view
214 -
download
0
Transcript of A Continuity Housing Webinar: The State of Readiness in the Private Sector – A Train Wreck in...
A Continuity Housing Webinar:The State of Readiness in the Private Sector
– A Train Wreck in 2015 . . . What That Means to You
Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
Bo Mitchell
Ohhh
What Do YOU
Do
Right NOW
You Aren’t
Prepared
You Aren’t Prepared• Legally• Operationally• Morally:
To Protect Your Organization’s Family
of Employees
Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
Bo Mitchell
Bo Mitchell911 Consulting
President
Police Commissioner (Ret.)
Bo Mitchell911 Consulting
President
Police Commissioner (Ret.)
Certified Emergency Manager
CEM, CPP, CBCP, CHS-V, CSI-ML, HSEEP, IAC, MOAB, CHSP, CHEP, CSHM, CESCO, CHCM,
CFC, CIPS, CSSM, CSC, CAS, TFCT3, CERT, CMC
Expert Consultant
• Landmark Legal Cases• Expected Settlements:
$1 Billion Each• “Failure to Plan”• “Failure to Train”
911 Consulting Clients
•GE HQ•Subway HQ•Hyatt HQ•MasterCard HQ•Rolls Royce HQ
911 Consulting Clients
•4 Colleges &
Universities•25 Secondary
37High Rises
Nationwide
37 High Rises
•San Fran•Detroit•Chicago•Atlanta
•Boston•Seattle•Phila•NYC•KCMO
Waldorf=Astoria NYC
1 WTC 7 WTC
Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
POP QUIZ
Emergency Plan?
Emergency Planning in US
30%-80% SAY They Have an Emergency
Plan
BP
Costa Concordia
Fukushima Daiichi
Denial
EmergencyActionPlan?
POP QUIZ
500 +Plans Reviewed
POP QUIZ
OSHA Compliant?
POP QUIZ
OSHA Compliant:
ONE!
Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
Our Belief SystemNo Longer
Applies afterBoth Crashes:
9/11 & 2008
The Disconnect
The Disconnect
•Em Services Assume Corps are Prepared.
The Disconnect
•EM Services Assume Corps Are Prepared.
Wrong!
The Disconnect• E.S Assume Corp are
Prepared. Wrong!
•Corps Assume E.S. Will Do All the Response Work
The Disconnect
• E.S Assume Corp Are Prepared. Wrong! •Corps Assumes E.S. Will
Do All the Response Work.
Wrong!
The Disconnect• E.S. Assume Corps are Prepared. Wrong! • Corps Assume E.S. Will Do All the
Response Work. Wrong!
•Train Wreck
on Nat’l Scale
CorpsConvinced: US Cavalry
Will Save Us
Corp Readiness:State of the Art
Emergency Plan?
•Called DR?•About Data?•Called EAP?•All Hazards?
• Trained Annually?•ALL
Employees?•OSHA
Compliant?
EmergencyActionPlan?
Administrators
“If We Need Help, We’ll Dial 911. They’ll Fix Our Problem.”
Emergency Services
Readiness:State of the Art
Municipalities:FunctionallyBankrupt for
20 Yrs
Especially:
2008 Recession
Manpowerin
Emergency Services
Fire Officers
Fire Officers
•All FOs: 1,103,300• 3.6% (‘10)•All-Time Hi: 2009•Lowest: Since ‘04
Police Officers
# of Local LEOs2008
# of Local LEOs2008
•All LEOs: 765,246•‘00-’08 +8%•1:400
# of Local LEOs
2011
# of Local LEOs2011
•12,000 Fired•30,000 Unfilled•Down 5.5%•First Decrease: 25 Yrs.
IACP Study
•85% $$$•98% Fcast
Cutting?
•Special Teams•Training!!!•Supervisors•Patrol
Nat’ Research
Council for Excellence in Government March 2004
Only 26% of emergency responder officials say that they are
“adequately prepared” to react to a large-scale
emergency or terrorist threat
Source: Council for Excellence in Government (CEG) survey, March 2004
65% of emergency responder officials say that they are “only somewhat
prepared”
Source: Council for Excellence in Government (CEG) survey, March 2004
The Disconnect
DisconnectEmergency Services
1. “Corps prepare & train”
2. Since 9/11, all are well prepared & well trained”
3. “Protecting people is the highest priority”
Corps
1. “All we need to do is call 911”
2. “My Corp has a Robust EAP”
3. “Since 9/11, police, fire & EMS have the best of everything”
Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
America is a third-world
country when it comes to
emergency preparedness and crisis response
Why?
Biggest Threat
Denial
Denial
“There cannot be a crisis next week. My schedule is already full.”
Henry Kissinger
Assessment:Prvt Sector
Assessment
You Are Not Going to Change
Emergency Services in Your
Jurisdiction!
Assessment
So, You Have to Take
Responsibility to Get This Right.
YOYO
You’re On
YourOwn
ConvinceCorp MgmtUS Cavalry
May Not Save Us
US CavalryWill Be Late &Undermanne
d
Solution
Solution
1.Better Planning
2.Better Training
3.Exercises
You’re On
YourOwn
Why Better
Planning?
CorpCompliance
Issues
Emergency Planning
•Authorities•Who Is Covered•Responsible Party
Why We Plan
OSHAis not a town in
Wisconsin.
Required by
Federal Law
OSHA
29 CFR 1910.34
“Sections 1910.34 through 1910.39 apply
to workplaces in general industry
except mobile workplaces such as vehicles or vessels”
Mandatory
1. OSHA Regulations
29 CFR 1910.38/.39• Emerg Action Plan• Fire Prevention Plan
2. State Fire Code
OSHA
Every Employer in US
Shall Have EAP & FPP
Without Exception
OSHA1. Em Team of Emps
2. Train Team
3. Train Emps
4. Command/Control/Communicate
5. Contractors & Visitors
6. Headcount System
7. Assembly Areas
8. SNPs
Mandatory
State/City Fire Code
Emergency Plan
Standard?
SCOTUS
Only Courts Can Set/Adopt the Standards that
Juries Use to Judge YOU.
NFPA
1600
Standard
NFPA 1600:Recognized in Law by US Congress as
the Standard.
NFPA 1600 Standard
•California•Florida
59,000,000 Live in CA & FL
1 Out of 5 Americans
New York City
•Most Robust Emergency Planning Law in the World
New York City
•Most Robust Emergency Planning Law in the World
•Inspired by NFPA 1600
DHS
Regs
NFPA
1600
Standard
& Poor’s
S&P
Resiliency
NFPA
1600
NFPA 1600
•Congress•DHS•S&P
•FDNY•California•Florida•Juries
So….
•OSHA: Shall Create/Train Plans•NFPA 1600: Contents: All Hazards
All-Hazards Planning
This Is Not Your Father’s
Fire
Plan!
All-Hazards Planning
Not Just:•Fire•Weather
All-Hazards Plan: Shall 1. Emergency Team
2. Chain of Command
3. Visitors
4. Contractors
5. Civil Disturbance
6. Disabled
7. Headcounts
8. Evacuation
9. In-Building Relo
10. AAs
11. Fire
12. Bomb Threat
13. Medical Em
14. Security
15. Perimeter Access
16. Security Aft Hours
17. Chemical Spill: In
18. Chemical Spill: Out
19. Shelter in Place
20. Suspicious Pkg
21. Suspicious Person
22. Explosion
23. Structural Failure
24. Severe Weather
25. Elevator Em
26. Power Outage
27. Water/Phone Out
28. Air Quality
29. Em Shutdown
30. Earthquake
31. Flooding
32. Pipe Burst
33. CBRNE
34. Terrorism
35. Use of FEs
36. Training
37. Drills
38. Exercises
39. Search-Seizure
40. Weapons
41. Evac Maps
42. Em Contacts
Your Plan???
1. Fire
2. Evacuation
3. Headcounts
4. Bomb
5. Chem Spill
6. Drills
7. Weather
8. Sus Pkg
9. Sus Pers
10.Pwr Out
All-Hazards Plan: Shall 1. Emergency Team
2. Chain of Command
3. Visitors
4. Contractors
5. Civil Disturbance
6. Disabled
7. Headcounts
8. Evacuation
9. In-Building Relo
10. AAs
11. Fire
12. Bomb Threat
13. Medical Em
14. Security
15. Active Shooter
16. Hostage
18. Lockout
19. Suicide
20. Bullying
21. Perimeter Access
22. Security Aft Hours
23. Chemical Spill: In
24. Chemical Spill: Out
25. Shelter in Place
26. Suspicious Pkg
27. Suspicious Person
28. Explosion
29. Structural Failure
30. Severe Weather
31. Elevator Em
32. Power Outage
33. Water/Phone Out
34. Lockdown
35. Air Quality
36. Em Shutdown
37. Earthquake
38. Flooding
39. Pipe Burst
40. CBRNE
41. Terrorism
42. Use of FEs
43. Training
44. Drills
45. Exercises
46. Search-Seizure
47. Weapons
48. Evac Maps
49. Em Contacts
Threats
4.1 MMWorkplace Injuries
AnnuallyDOJ
Threats
2 millionWorkplace Violence
Annually
DOJ
Threats
Every Day:
2 People Murdered
DOJ
Threats
Every Hour
26 Rapes DOJ
Threats
349,500
HazMat
SpillsNFPA
Threats
HazMat Spills
• 800,000 Shpmnts Daily• 60,000 Spills Yearly
• Train-on-Vehicle Collision:
Every 90 minutesDOT & EPA
Threats
10,000Sudden Cardiac
EventsAmerican Red Cross
Threats
75,000,000Adults w This Condition
1 of 3 Americans
Threats
4,690Workplace
DeathsOSHA
Threats
111,500Structural Fires
NFPA
Threats
1 Million Calls
to 911
Every DayNENA
Who is
Covered?
Who Is Covered?
1.Employees (OSHA)
2.All Occupants (Fire Code)
3.Contractors (OSHA)
4.Special Needs (ADA+)
5.Visitors (Prem Liability/FC)
6.New: DHS & S&P
Responsible
Officer?
Responsible Party?
CEOSCOTUS
CEO: Responsible Party
•Civilly•Personally•Criminally
CEO = Resp Officer
1.Does Your CEO Know This?
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
CEO = Resp Officer
1.Does Your CEO Know This?
2.Shouldn’t They?
3.Wouldn’t You?
Responsible Parties
•CEO•Trustees/Directors•Sr. Ops Personnel
CEOs Indicted: 2015
•California: 2 Yr Prison Sentence•Pennsylvania: Indicted•NYC: Indicted
Alfonso Prestia
5Aug15
The New York Times
Why Better
Training?
CorpsNotoriousFor UnderTraining
We Don’t Rise to the Occasion…
We Don’t Rise to the Occasion…
We Don’t Rise to the Occasion.
We Sink to Our Level of Our Training
Why We Plan & Train
•Great plans are a smart thing.
•Training is
everything.
Training
Mandatory: OSHA
TrainingMandatory: OSHA• Train All Personnel• In Classroom• Annually & At Hire
•“Qualified” Trainer
(by Exp, Trng)
On-Screen Training
•Can Supplement
•Can Never Substitute
Police /Fire /EMTs
are not the 1st responders
Police /Fire /EMTs are not the 1st responders
Employees are the
1st responders
Employees HateThis Stuff!
Bull!
National Research
85%Safety:
MOST Important
Issue at Work
National Research
•85%• Safety: MOST Important Issue at Work• More Imp than:
»Wages»Leave»Sick Days»Overtime»Union
Training
•Trained 24,000 Employees
•98.5% Confident
98.5% Appreciation
•Took “Scary” out of Discussion
98.5% Appreciation
• Took “Scary” out of Discussion
•Made Everyone Comfortable
98.5% Appreciation
• Took “Scary” out of Discussion• Made Everyone Comfortable
•Empowered All
Trainingis
Everything
Cook County Fire
Cook Co. Fire6 Dead
$4-5 Billion
One Meridian Plaza
1 Meridian Plaza
3 Dead$4 Billion
First Interstate Bank
1st Interstate1 Dead
$2 Billion
Assessment
1.Better Planning
2.Better Training
3.Exercises
Why Exercises?
TTXTabletop
Exercises
TTX
•Great Teaching•Great Selling
TTX
•Insider•Outsider•Morning
•Senior Adminis-trators•Lessons Learned
Solution
1.Better Planning
2.Better Training
3.Exercises
What Do YOU
Do
Right NOW
HDWSI
How Do We Sell
It?
ROI?
ROI
If We’re Never Hit, our ROI is Zero…
ROI
If We’re Never Hit, our ROI is Zero…Thank
God!
ROI• If We’re Never Hit, our ROI is
Zero…Thank God!
•If We Are Hit, Our ROI Is Measured in the 10s of Millions of $$$!
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos
11. Integrate Safety: Their Jobs
12. Instill Sense of Responsibility
13. Incr Emp Ownership
Conclusions
Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
Our Belief SystemNo Longer
Applies afterBoth Crashes:
9/11 & 2008
DisconnectEmergency Services
1. “Corps prepare & train”
2. Since 9/11, all are well prepared & well trained”
3. “Protecting people is the highest priority”
Corps
1. “All we need to do is call 911”
2. “My Corp has a Robust EAP”
3. “Since 9/11, police, fire & EMS have the best of everything”
America is a third-world
country when it comes to
emergency preparedness and crisis response
Assessment
You Are Not Going to Change
Emergency Services in Your
Jurisdiction!
Assessment
So, You Have to Take
Responsibility to Get This Right.
YOYO
Required by
Federal Law
All-Hazards Plan: Shall 1. Emergency Team
2. Chain of Command
3. Visitors
4. Contractors
5. Civil Disturbance
6. Disabled
7. Headcounts
8. Evacuation
9. In-Building Relo
10. AAs
11. Fire
12. Bomb Threat
13. Medical Em
14. Security
15. Perimeter Access
16. Security Aft Hours
17. Chemical Spill: In
18. Chemical Spill: Out
19. Shelter in Place
20. Suspicious Pkg
21. Suspicious Person
22. Explosion
23. Structural Failure
24. Severe Weather
25. Elevator Em
26. Power Outage
27. Water/Phone Out
28. Air Quality
29. Em Shutdown
30. Earthquake
31. Flooding
32. Pipe Burst
33. CBRNE
34. Terrorism
35. Use of FEs
36. Training
37. Drills
38. Exercises
39. Search-Seizure
40. Weapons
41. Evac Maps
42. Em Contacts
Responsible Party?
CEOSCOTUS
Alfonso Prestia
5Aug15
The New York Times
Trainingis
Everything
We Don’t Rise to the Occasion…
We Don’t Rise to the Occasion.
We Sink to Our Level of Our Training
Training
Mandatory• Train All Personnel• In Classroom• Annually & At Hire• “Qualified” Trainer
(by Exprience, Training)
On-Screen Training
•Can Supplement•Can Never Substitute
National Research
85%Safety:
MOST Important
Issue at Work
ActionPlan
Where Do We Start?
Here’s Where
You Start
Here’s Where You Start
•This Is Not Your Fault•You Didn’t Know•You Are the 99%•Champion•Rare + Heroic
Here’s Where You Start
•Protect Your Family•Responsible Thing To Do•Protect Stakeholders
What Do You Need toBelieve?
What Do You Need to Believe?
•Real Threats: You•Penalties: Don’t Do Right Thing
•You’re the Responsible Party•Duty of Care•Emps Want/Appreciate This. Won’t Feel Penalized
What Do You Need to Believe?•You Will Lead •You Will Be a Hero•You Will Not Look Stupid. This Is Not Your Fault.
•You Can Report to Stakeholders: Leadership, Compliance, Due Diligence to Protect Them
ROI1.Protect Brand
2.Protect People
3.Protect CEO’s Posterior
4.Protect Productivity
5.Protect $$$
6.85% ID Safety
7.98.5 Love This Stuff
8. Bond Emps into Safety Culture
9. Build Emp Awareness
10. Knock Down Silos
11. Integrate Safety: Their Jobs
12. Instill Sense of Responsibility
13. Incr Emp Ownership
ActionPlan
Action Plan•Assessment of Your Corp’s
Current Emergency Planning + Training• Just Like Your Financial
Audits•Outside, Independent
Help for
You
Help for YOU
Copy of This
Presentation
10
Commandments
Planning
10 Commandments
Training
Continuity Housing
State of Readiness in the Private Sector:
A Train Wreck in 2015…What that Means to You.
Bo MitchellPresident, 911 Consulting
(203) 563-9999BoMitchell@911consultin
g.net
Questions?