A Business Interoperability Framework for Government by Christine Stephenson
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Transcript of A Business Interoperability Framework for Government by Christine Stephenson
A Business Interoperability
Framework for
Government
Christine Stephenson Enterprise Services Manager (QLD)
Enterprise Architects
Overview
• Background
• Research Problem
• Business Interoperability Concepts
• Business Interoperability Framework
• Summary
• Questions
Sponsors
To examine the state of play of interoperability among government
jurisdictions, departments and agencies in Australia.
Interoperability Challenges
• Lack of accountability and ownership
• Lack of resources
• The so-called federated model
• Lack of engagement with all stakeholders
• Lack of government wide business
transformation
• Lack of focus on business interoperability
• Effective use of Government funds
Definition
For the purpose of this research study,
interoperability is defined as:
“… the ability to work together to deliver
services in a seamless, uniform and efficient
manner across multiple organisations and
information technology systems” (AGIMO,
2013)
Research Problem
• Interoperability is a critical success factor
to deliver online public services
• Interoperability frameworks are required to
guide practitioners
• Interoperability goals are not effectively
realised by government
• Lack of a top-down framework to align
business interoperability objectives with
strategies
Literature Review
Enterprise Architecture
• What?
• How?
• Strategy
• SOA
• Interoperability
Government EA
• Interoperability
• Barriers
Interoperability Frameworks
• eGIF
• International
• Australia
Strategic Alignment
Source: Henderson & Venkatraman 1999
Research Question
What are the critical success factors for
business interoperability in Government?
Building the Framework
• International
standards
• Commonly
accepted
frameworks,
specifications and
concepts
• Strategically
Aligned
• ISO 10746 RM-ODP
• OMG BMM
• ISO15000 ebXML
• Value Networks
• TOGAF
• OASIS RAF for SOA
• OASIS SOA Ref Model
• UN/CEFACT UMM
• REA Ontology
• BPM
• BPMN
Business Interoperability
Framework Concepts
Seamless
Citizen
Services
Contextual
Sets the context for
Government
Collaboration
Capability coherence provides
organisations with a model for
strategic alignment
National Collaboration
Framework
OMG’s Business
Motivation Model
OASIS concept of
Service RM-ODP Concepts
Community
Community
A community is a federation, which is a coming together of a
number of groups answering to different authorities (and thus
representable as distinct domains) in order that they may jointly
cooperate to achieve some objective.” (ISO 15000)
Can be one or
more
government
jurisdictions,
agencies,
departments or
partners
Business Motivation
• Object Management
Group
• Defines Strategic
Alignment
Requirements
• Consistency
• Common Vocabulary
• Required to measure
organisation
performance
Enterprise
• Is part of a
community
• Belongs to one or
more communities
• Driven by its own
business motivations
• Capability uplift
delivered through
Tactics
• Objectives measure
change delivered
Contract
• Agreement
between
collaboration
partners
• Policies are
defined to describe
how common
objectives will be
realised
• Must have agreed
principles
• Roles must be
clear
Capability
• More than just an activity or a
function
• Inter-connection between
people, process, knowledge
(information) and technology
• A unique way that delivers
extraordinary results
• Capability Coherence aligns
strategy to agency capabilities
Service
• Services in this context are
ones that realise the common
objective
• Citizens are individuals or
organisations
• A service is the outcome
citizens want
• The contract specifies..
Conceptual
REA Ontology
Agency A
Agency B
Public
Partner
Porter’s Value Chain Model
Business Service Identification
Business
Service Service Line
Service
Mechanism
Service
Provider
Business
Service Service Line
Service
Mechanism
Queensland
Government
Service
Classification
Extended to
identify
Collaboration
Partners
Logical
Flow of complex
business processes and
dictates the sequence of
business transactions
Gathers existing
business domain
knowledge
Defines and documents
the global choreography
in an inter-organisational
business process
between collaborating
business partners
Defines the information
exchanged between
business partners as a
result of a business
transaction
Logical
Exp
ort
er
(Co
nsu
me
r)
Exp
ort
er
(Co
nsu
me
r)E
xpo
rtA
uth
ori
ty(P
rovi
de
r)
Exp
ort
Au
tho
rity
(Pro
vid
er)
Imp
ort
Au
tho
rity
(Pro
vid
er)
Imp
ort
Au
tho
rity
(Pro
vid
er)
Imp
ort
er
(Co
nsu
me
r)
Imp
ort
er
(Co
nsu
me
r)
Pre-inform Waste
Transport
Inform Waste
Receipt
Pre-inform Waste
Transport
Inform Waste
Receipt
Waste Transport (announced)
Waste Transport (arrived)
Waste Transport (announced)
Waste Transport (arrived)
Waste Transport (announced)
Waste Transport (arrived)
Inter-organisation Process
Information Exchange in the form of Message Flows
LegendLegendIntra-organisation Process
Logical Process
Modelling
UMM, BPMN,
UML
Pick one!
Physical
Core/Industry Components
Business Process(UMM)
Collaboration Partners Agreement
Collaboration Protocol Profile
Collaboration Protocol Profile
Business Services/Applications
Business Services/Applications
Service Interface
Service Interface
Transport
Business Documents
Package
Registeries/Repositories
Register &
Discover
XML-based: XML Specification Schema, Document Schema
De
sign
Tim
eR
un
Tim
e
Physical View
Logical View
Summary
Community
Contact Details
Christine Stephenson
Enterprise Services Manager, QLD
Enterprise Architects
Level 36, Riparian Plaza, 71 Eagle St
Brisbane, QLD 4000
M: 0402513098 P:+61 7 3121 3199
www.enterprisearchitects.com
Questions