ChildrenOnline.org-2010–-2011Research-on-Student-Internet ... ·...
Transcript of ChildrenOnline.org-2010–-2011Research-on-Student-Internet ... ·...
ChildrenOnline.org 2010 – 2011 Research on Student Internet and Cell Phone Behavior
By Doug Fodeman and Marje Monroe This article cannot be reprinted without permission from the authors. © Copyright 2011 ChildrenOnline.org
Each year ChildrenOnline.org surveys two to three thousand students from independent schools across grades four through twelve from some of the many schools we visit. Students are all given the same survey and asked questions about their Internet activities and attitudes. Readers will see that throughout this report, we speak about students at various grade levels, rather than children at various ages. There are two reasons for presenting the data in this way. Firstly, the data was collected in schools by grade level. Also, we are educators with more than fifty collective years experience working with children and teens. We understand that peer influences in grade levels within schools can impact behavior tremendously. Thus activities tend to spread much more across a grade level regardless of age of those students in a grade. What follows are the results from our 2010 – 2011 academic year surveys with survey questions in bold. SAMPLE OF KEY FINDINGS • The average high school junior has 802 Facebook friends. About a quarter of all students with a Facebook account either have risky privacy settings (open to strangers) or don’t know what their settings are. If a high school junior, with about 800 friends, has his/her account set to “friend of a friend” and each friend has an average of 400 unique other friends, it means that the high school junior is exposing his/her personal information to as many as 320,000 people. [This lack of privacy is especially important in view of a TRUSTe survey published in October, 2010 which reported that 68% of teens admit to friending complete strangers.1 A recently released study from the PEW Internet and American Life Project found that 7% of the friends for the average Facebook user are complete strangers and the average Facebook user has 229 friends.2] • Students who shared their password with a friend were 2-‐3 times more likely to report that someone logged into their online account without their permission than students who had never shared their password with anyone. • The two most popular websites amongst students of all ages are Facebook (62.8%) and YouTube (31.9%). • Nearly 1 in 5 students report posting a video of him/herself or friends on YouTube but students with a YouTube account are six times more likely to post videos than students without a YouTube account. • Nearly 83% of all students report having Internet access from their bedrooms but only 16% report having some type of web filtering software (Parental control software) on their computer. This means that most children have Internet access from behind the closed doors of their bedroom without any parental supervision or oversight. • One out of every ten students with a cell phone admitted to receiving “offensive or inappropriate photos or videos.”
• About one out of every four students reports having a made a friend online whom they’ve never met in person. Yet contact from a stranger was selected the most as the online event that made students feel uncomfortable. • Girls were more likely than boys to report that someone had posted something on a website about them that was embarrassing, threatening, or demeaning (a "put down"). METHODOLOGY Internet surveys were collected from 2576 students in fourth through twelfth grade, who attended independent schools located in New York, Massachusetts, Connecticut and Virginia. 36% attended urban schools, 28% attended suburban schools, and 36% attended rural schools. Teachers distributed paper surveys between September 2010 and February 2011. Students were told that the surveys were to be anonymous and not to write their name on the survey. Teachers were instructed to have a student collect the completed surveys and put them into envelopes. The only personal information gathered was gender, age and grade level. Below, “N” refers to sample size. Sample size varied because not every student answered every question. Students were asked to leave a question blank if they didn’t understand it or were not sure how to answer it. SURVEY QUESTIONS AND RESULTS 1. Have you ever shared your password to any online account with a friend?
On average, 40.2% (N=2566) of all students said that they have shared their password with a friend. Girls were more likely to share their passwords than boys. 31.7% (N=1128) of all boys shared their passwords, compared to 46.6% (N=1325) of all girls, a statistically significant difference. The largest difference in sharing between boys and girls occurred in grades 9 – 11 and the least difference in sharing passwords between boys and girls occurred in grade six. Students in grades four through seven shared a password at nearly the same percentage (about 29% of students at each grade level). Percentages for grades four through seven ranged from 28.4% -‐ 29.7%. Students in grades eight through twelve had shared a password at a higher percentage, 48.9% overall. (Percentages for grades 8 – 12 ranged from 46.6% to 52.8% by senior year.)
2. Have you ever thought that someone who knew your password logged into one of your accounts without your permission? On average, 27.7% (N=2564) of all students thought that someone who knew their password had logged into one of their accounts without their permission. As one might predict, high school students were more likely to suspect such account breaches than elementary/middle school students. Perhaps most remarkable was the comparison of those students who thought someone had logged into one of their accounts with those students who had also shared a password with a friend. 41.9% (N=1032) of students who had shared a password also thought that someone had logged into one of their accounts without their permission, compared to only 18.1%
(N=1534) of students who had not shared a password. This difference between student populations was greatest amongst sixth graders, 45.2% (N=93) vs. 14.9% (N=222).
3. Do you have access to the Internet from your bedroom? On average, 82.6% (N=2569) of all students report having Internet access from their bedroom. The response from boys vs. girls was nearly identical, 82.0% (N=1131) vs. 82.7% (N=1332). Bedroom Internet access was lowest amongst fourth graders (56.3%) and highest amongst seniors (96.5%).
4. Do your parents have some type of filter at home that prevents you from getting to some websites? On average, 16.4% (N=2487) of all students report having some type of web filter installed at home. As one might guess, a higher percentage of elementary students reported home filtering than high school students. There was no statistical significance between the responses of boys vs. girls, 17.0% (N=1103) vs. 16.2% (N=1275). If you answered yes to the question above, have you ever found a way of getting around that filter to get to the blocked websites? 26.4% of students who report having a web filter (N=405) also report getting around that filter. Of that population of students, 63.7% were boys and 36.3% were girls.
5. Do you have a Facebook account? As one might expect, the percentages of students answering “yes” varied dramatically across grade levels (7.1% of fourth graders vs. 96.2% of high school seniors). However, a statistically significant increase in Facebook accounts occurred amongst students when comparing fifth to sixth grade, sixth to seventh grade, and seventh to eighth grade. Facebook account holders increased from:
9.1% of fifth graders to 25.4% of sixth graders 25.4% of sixth graders to 46.8% of seventh graders 46.8% of seventh graders to 84.8% of eighth graders
Also, throughout elementary and middle school grades (4-‐8) boys outnumbered girls in having Facebook accounts, though the difference was only statistically significant in grades four and six.
a) If you have a Facebook account, what are your privacy settings primarily set to? (N=1613)
5.0% -‐ Everyone 11.5% -‐ Friend of a friend 73.8% -‐ Friends only 9.7% -‐ Either said they didn’t know or left the question blank. Given the above percentages, one can make the argument that as many as a quarter (26.2%) of all students who have a Facebook account, do not have their accounts set up to be as private as Facebook allows. b) If you have a Facebook account, have you friended one or both of your parents? Percent of student who reported friending one or both parents: 59.3% of students in grades four through six (N=113) 56.6% of students in grades seven and eight (N=385) 41.0% of students in grades nine through twelve (N=1077) c) If you have a Facebook account, about how many friends do you have in your
account? Facebook itself reports that the average user has 130 friends and a recent Pew Internet and American Life Project study put the average at 2292. Students typically have many more friends, rising into the many hundreds. The highest average number of friends was 802, reported by high school juniors. (Median = 700; N=246). Below is a list of the range, average and median number of friends per grade level. The fifth column, Alternative Avg, represents the average number of friends calculated after discarding both the lowest and highest value reported per grade. Sample Size Range Average Median Alternative Avg 4th Grade (11) 3 – 210 69 27 61 5th Grade (16) 2 – 200 55 40 49 6th Grade (66) 13 – 1000 177 130 167 7th Grade (117) 1 – 886 223 189 219 8th Grade (205) 7 – 2000 341 300 334 9th Grade (208) 5 -‐ 1900 439 400 434 10th Grade (275) 14 -‐ 2560 569 550 563 11th Grade (246) 20 -‐ 7000 802 700 780 12th Grade (227) 10 -‐ 2000 721 700 719
6. Do you have a YouTube account? For at least the last five years, ChildrenOnline.org has found YouTube to be one of the most popular websites amongst all children and teens, from fourth graders through high school seniors. 31.9% (N=2555) of all students report having a YouTube account. Most adults don’t realize that YouTube is also a social networking site and, along with Facebook, is a common location for bullying, harassment, scams and increased risk for malware infections. 38.9% of all boys (N=1117) report having a YouTube account versus 25.3% (N=1326) of all girls, a statistically significant difference. At all grade levels, except fifth grade, the percentage of boys who report having a YouTube account is statistically higher than girls.
7. Have you ever posted a video of yourself or your friends on YouTube? 18.1% of all students (N=2530) report posting a video of themselves or friends on YouTube. Eighth graders report the highest percentage of posting at 25.1% (N=280) and fifth graders the lowest at 6.6% (N=226). However, students who report having a YouTube account were
found to post videos at a significantly higher percentage (40.9%; N=814) than students who did not have a YouTube account (6.8%; N=1741). This difference was statistically significant at every grade level.
8. Have you ever taken a survey or quiz online that asked for personal information and to
which you gave real information rather than fake information? Over the last six to eight years Children Online has found that many online scams target children (and adults) by enticing them to take surveys or quizzes. Scammers collect personal data and use it for criminal financial gain, identity theft and direct marketing. Marketers trick participants into accepting fraudulent cell phone charges (a phenomenon called “cramming”). For many years, it was easy to find scamming quizzes and surveys on most children’s gaming sites. Beginning in the spring of 2010, the number of these scams has decreased on children’s gaming sites but has increased on Facebook and other social networking sites. Overall, 16.0% of children and teens report having taken a survey or quiz online in which they provided factual personal information (N=2563). Across all grades surveyed boys were more likely to use real personal information in online surveys and quizzes (18.0%; N=1125) than girls (14.0%; N=1326), a statistically significant difference.
9. Do you have friends online that you have never met in person? (Include Gaming.)
27.1% of all students (N=2488) report having a friend online whom they have never met in person, up from our 16.7% from the 2008 – 2009 academic year. Boys were more likely to report such online friends (31.8%; N=1079) than girls (27.7%; N=1300), a statistically significant difference.
Students report making friends in many places, and via many methods, across the Internet. The most common places and methods for making virtual friends were children’s social networking sites such as Club Penguin and WebKinz, adult social networking sites such as
Facebook and MySpace, through a “friend of a friend”, and through online gaming via gaming sites such as Runescape, and using the Playstation 3 or Xbox Live. Other less common methods and locations included the following: ChatRoulette.com Email Instant Messaging Online blogs/forums YouTube Skype Omegle.com Tumblr.com
10. During the last few months, have you felt uncomfortable, hurt or scared online from something that you saw, something that happened to you or something someone said to you? 17.3% of all students (N=2566) report having felt uncomfortable online during the last few months. This percentage is down from 23.5% of students in the 2008-‐2009 academic year. Girls were more likely to report such feelings (19.9%; N=1328) than boys (14.6%; N=1125), a statistically significant difference overall, though there was no statistical significance at individual grade levels. We asked this same question of students in previous years. Schools consisted of a similar mix of independent schools. Here are overall percentages of those students who said yes to the above question.
2005 – 2006 Academic Year, Grades 4 – 8 only: % overall: 14.5% (N=2074) % of all boys: 12.9% (N=918) % of all girls: 15.7% (N=939)
2008 – 2009 Academic Year, Grades 4 – 12: % overall: 23.6% (N=2729) % of all boys: 20.4% (N=1131) % of all girls: 28.7% (N=1138)
a) We asked students who answered yes to check from a list of reasons those that best described what made them feel uncomfortable online. (Percentages do not total 100% because students were able to select multiple reasons.) Of those students who selected a reason (N=395), their responses were:
Contact from strangers 38.0% -‐-‐Contact from strangers was also the most common reason cited in 2008-‐2009. Offensive language 32.7% Offensive photos/videos 32.2% Scam/Virus/malware 26.8% Being made fun of online 25.8% Bullying/Harassment 25.3% Being tricked or fooled online 18.5% Being threatened online 12.9% Offensive advertising 12.9%
b) If you answered yes, did you tell an adult what happened? 45.6% of those who indicated they had felt uncomfortable online, said that they did not tell an adult about the event that made them feel uncomfortable (N=373). This percentage is unchanged from that reported in 2008 – 2009 (45.4%). Of the boys who indicated they had felt uncomfortable online, 53.7% (N=134) did not tell an adult about the event. Of the girls who indicated they had felt uncomfortable online, 40.9% (N=225) did not tell an adult about the event. This difference between boys and girls is statistically significant. Girls are more likely to report such events to adults than boys.
11. Do you have a cell phone? 82.5% of all students (N=2559) report having a cell phone. Of those who report having a cell phone 95.8% (N=2084) report being able to send texts from their cell phone. Of those students who report having a cell phone 67.0% (N=2034) report being able to access the Internet from their cell phone.
a) If you have a cell phone, have you ever received offensive or inappropriate photos or videos? 10.7% of all student cell phone owners (N=2111) admit to receiving “offensive or inappropriate photos or videos.” The terms “offensive or inappropriate” were not defined and students were left to evaluate these terms for themselves. b) If you have a cell phone, have you ever received harassing or hurtful text messages? Of those students who’s phones could receive texts, 14.8% (N=2111) reported receiving “offensive, harassing or hurtful text messages”. c) If you have a cell phone, have you ever received text advertising? 49.7% of all students reported receiving ads on their cell phones. (N=2111) The reason for the question is because some companies fraudulently target cell phone users with scam ads that result in charges to cell phone bills. (This fraudulent practice is called “cramming.”) d) If you have a cell phone, have you ever received a prank/joke call? 54.1% of students report receiving prank/joke calls on their cell phones.
12. Do you know any of your parent’s current passwords? Do they know yours?
64.3% of all students (N=2497) report that they know a parent’s current password. By contrast, 57.4% of all students report that a parent knows one of their current passwords (N=2473), a statistically significant difference.
13. Has anyone ever posted something on a website about you that was embarrassing, threatening, or demeaning (a "put down")? Overall, 15.8% of all students (N=2528) report that someone had posted something on a website about them that was embarrassing, threatening, or demeaning ( a “put down”). Additionally, girls were more likely to report this than boys, 17.2% (N=1315) versus 13.2% (N=1104). By school division, the incidences approximately double:
Elementary Grades 4 – 6 Middle School Grades 6 – 8 High School Grades 9 -‐ 12
6.5% (N=767) 12.4% (N=596) 24.1% (N=1130) The difference between each division in the table is statistically significant.
14. Have you ever posted something on a website about someone else that was
embarrassing, threatening, or demeaning (a "put down")? Overall, 10.0% of all students (N=2535) report that they had posted something on a website about someone else that was embarrassing, threatening, or demeaning ( a “put down”). There was no statistical significance between boys and girls in this behavior. However, there were statistically significant differences when comparing school divisions:
Elementary Grades 4 – 6 Middle School Grades 6 – 8 High School Grades 9 -‐ 12 2.6% (N=770) 7.8% (N=595) 16.1% (N=1135)
15. Have you ever been bullied on the Internet or on your cell phone?
Overall, 11.8% of all students (N=2538) report that they had been bullied on the Internet or on their cell phone. “Bullied” was not defined and students had to use their own judgment about what it meant. Additionally, girls were more likely to report this than boys, 13.9% (N=1315) versus 9.0% (N=1114). By school division, students reported a larger increase in this behavior from elementary to middle school, than middle to high school.
Elementary Grades 4 – 6 Middle School Grades 6 – 8 High School Grades 9 -‐ 12
5.7% (N=771) 11.6% (N=597) 15.9% (N=1135) The difference between each division in the table is statistically significant.
16. Have you ever bullied anyone else on the Internet or through a cell phone? Overall, 6.4% of all students (N=2531) report that they have ever bullied anyone on the Internet or through a cell phone. Additionally, boys were more likely to report doing this than girls, 7.3% (N=1113) versus 5.0% (N=1311). By school division, students reported a larger increase in this behavior from elementary to middle school, than middle to high school. Elementary Grades 4 – 6 Middle School Grades 6 – 8 High School Grades 9 -‐ 12
3.0% (N=768) 6.2% (N=594) 8.6% (N=1134) The difference between elementary and middle school grades is statistically significant, but the difference between middle and high school grades is not.
17. Do your parents have rules for your Internet use?
This question is interesting to ask because students sometimes do not consider the rules and expectations that parents have of them “in real life” for their life online. We believe this is related to the effect of disinhibition reported in research by others.3 Overall, 43.0% of all students (N=2537) report that their parents do not have rules regarding their Internet use. Girls were more likely to report having no rules than boys, 47.0% (N=1312) versus 39.3% (N=1115), a statistically significant difference.
Of the 1053 students in grades four through twelve who said that their parents did have rules regarding their use of the Internet 25.5% admitted that they don’t always follow the rules. There was no statistical significance in the responses between boys and girls.
18. Students were asked how much they agreed with the statement “my parents know what I do, where I go, and who I talk to online.” 66.5% of elementary/middle school children (N=1337) selected “all the time” or “most of the time” while 51.3% of high school students (N=1123) replied similarly. 14.8% of elementary/middle school children selected “not much” or “not at all” while 24.1% or high school students replied similarly.
CONCLUSION The good news is that most children and teens online are not behaving horribly, taking excessive risks, exposing private and personal details of their lives, and treating each other badly. For example, some organizations and Internet safety educators have been saying that 40% to 70% of children and teens using the Internet are suffering from cyberbullying. Though cyberbullying behavior is quite real and horrible when it happens, we believe the number of children and teens who are experiencing cyberbullying personally is actually closer to 20% in the population we sampled. Still, 20% is a significant number of children and teens, but not the epidemic number others are suggesting. That being said, many children and teens are taking unnecessary risks online and using websites that are not developmentally healthy or appropriate for them to use. One of our biggest concerns overall is the number of younger children who are using Facebook and the attendant risks.4 Also some children and teens do behave badly online, and their behavior can affect many others.
Throughout our fifteen years of talking to kids about their online activities, there have been two consistent axioms we can report: 1. Children will under-‐report online activities that they think adults would disapprove of.
We have seen this periodically when we meet with the children we survey. For example, 40% of the seventh graders may tell us they are using Facebook but when we speak to them in person, without their teachers present, about 75-‐80% might then admit to having a Facebook account. This admission of having a Facebook account is a remarkably easy thing to verify so it is unlikely that they would raise their hand and risk being called a liar by their peers.
2. Whatever children are doing on the Internet today, they will be doing the same thing next
year at a younger age. Using Facebook is a case in point. During the fall of 2007 we began to hear from a small number of 5th graders (10 years old on average) who said they had Facebook accounts. For the first time ever, fourth graders (9 years old on average) began to report to us that they had a Facebook or MySpace account in the fall of 2008. During the 2008-‐2009 academic year, our data showed that 10% of 6th graders had an account with an adult social networking site. This past year the percentage of 6th graders (11 years old on average) with Facebook accounts has climbed to 25%. A key issue that many adults don’t always consider is that children are not developmentally ready to handle the risks and challenges that are associated with using adult social networking accounts.5 And if parents do allow their children to have a Facebook account, we strongly recommend that parents have the password to that account until their teen is a junior in high school and routinely log into their child’s account.
Though parental control software is no panacea for the risks children and teens face when using the Internet, parental control software provides parents with much greater controls and monitoring of their children. And this is still true even though one in every four children who have PAC software, report getting around it somehow. (The two most common methods used by teens to get around PAC is that they know a parent’s password and use it to turn off the PAC software, or they use an anonymous proxy site that the PAC may not be blocking.) PAC software should always be one part of the strategy that parents use to keep their children safe online and using the Internet in developmentally healthy ways. Continual conversations about life online, and parents’ expectations for their children’s behavior are critically important strategies for parents to routinely employ. So, too, is an educational component! Schools must put in place a curriculum that addresses a wide variety of issues and content such as:
1. How to respond to, report, or recognize cyberbullying and online harassment. 2. How to decipher Internet addresses, make use of safety features on web browsers, and
identify fraud and phishing. 3. Why it is critically important to protect your privacy online and how to do so. 4. How to create strong passwords (not just one) and why it is important never to share
them with anyone except a parent. 5. Why NOTHING is truly private online and examples of real-‐life consequences from
those who have ignored this truism and suffered consequences as a result. 1 www.truste.com/pdf/TRUSTe_SNS_shortdeck.pdf 2 www.pewinternet.org/Reports/2011/Technology-‐and-‐social-‐networks.aspx 3 Additional information about the Online Disinhibition Effect can be found at:
John Suler’s The Psychology of Cyberspace, first published in CyberPsychology and Behavior in 2004. http://users.rider.edu/~suler/psycyber/disinhibit.html
And “Six Causes of Online Disinhibition”, published in PsyBlog, August 19, 2010 http://www.spring.org.uk/2010/08/six-‐causes-‐of-‐online-‐disinhibition.php
4 “Why Facebook Has It Wrong About Our Kids”, Published by ChildrenOnline.org and available at: www.childrenonline.org/articles/WhyFacebookHasItWrongAboutKids.pdf 5 Ibid.