96% of credentials produced within 30 days NPT.Merchant Mariner Credential Processing Time. 60. 50....
12
Throughput National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program Month of Performance [2012-01] 600 0 50 0 0 400 0 300 0 200 0 10 0 0 0 Merchant Mariner Credential Application Inventory Current Inventory = 2225 Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9,000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal. Applications in Proce s s Back log of Applications 800 0 70 0 0 600 0 50 0 0 400 0 300 0 200 0 10 0 0 0 Merchant Mariner Credential Application Throughput 1. 4 1. 2 1 0. 8 0. 6 0. 4 0. 2 0 Current Throughput = 0.96 Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement. Cr edentials Received Cr edentials Finished Thr oughput Merchant Mariner Credential Processing Time 60 50 40 30 20 10 0 Over all Processing Tim e (GPT) Ne t Pr oces s ing Tim e (NPT) Current NPT = 14.00 Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a NPT goal of 30 days. ** 96% of credentials produced within 30 days NPT. ** The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Transcript of 96% of credentials produced within 30 days NPT.Merchant Mariner Credential Processing Time. 60. 50....
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-01]
6 0 0 0
50 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 2225
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9,000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Proce s s Back log of Applications
8 0 0 0
70 0 0
6 0 0 0
50 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 4 1. 2 1 0 . 8 0 . 6 0 . 4 0 . 2 0
Current Throughput = 0.96
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Cr edentials Received Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Over all Processing Tim e (GPT) Ne t Pr oces s ing Tim e (NPT)
Current NPT = 14.00
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a NPT goal of 30 days.
** 96% of credentials produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Thr
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put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-02]
50 0 0
4 5 0 0
4 0 0 0
3 5 0 0
3 0 0 0
2 5 0 0
2 0 0 0
15 0 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 2465
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9,000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Proce s s Back log of Applications
8 0 0 0
70 0 0
6 0 0 0
50 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 4 1. 2 1 0 . 8 0 . 6 0 . 4 0 . 2 0
Current Throughput = 0.92
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Cr edentials Received Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Over all Processing Tim e (GPT) Ne t Pr oces s ing Tim e (NPT)
Current NPT = 11.59
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a NPT goal of 30 days.
** 98% of credentials produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-03]
3 5 0 0
3 0 0 0
2 5 0 0
2 0 0 0
15 0 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 2315
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9,000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Proce s s Back log of Applications
8 0 0 0
70 0 0
6 0 0 0
50 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 4 1. 2 1 0 . 8 0 . 6 0 . 4 0 . 2 0
Current Throughput = 1.05
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Cr edentials Received Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Over all Processing Tim e (GPT) Ne t Pr oces s ing Tim e (NPT)
Current NPT = 11.17
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a NPT goal of 30 days.
** 98% of credentials produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Merchant Mariner Credential Application Inventory
3 0 0 0
2 50 0
2 0 0 0
150 0
10 0 0
50 0
0
Applications in Proce s s Back log of Applications
Merchant Mariner Credential Application Throughput
8 0 0 0 1. 4
70 0 0 1. 2
6 0 0 0 1
50 0 0 0 . 8
4 0 0 0 0 . 6
3 0 0 0
2 0 0 0 0 . 4
10 0 0 0 . 2
0 0
Cr edentials Rece ive d Cr edentials Finis hed Thr oughput
Merchant Mariner Credential Processing Time
60
50
40
30
20
10
0
Over all Proces sing Tim e (GPT) Net Proces sing Tim e (NPT)
** 97% of credentials produced within 30 days NPT. **
Thr
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put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-04]
Current Inventory = 2152
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9,000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Current Throughput = 1.07
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Current NPT = 12.21
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a NPT goal of 30 days.
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visiht ttp:www.uscg.mil/nmc
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-05]
3 0 0 0
2 5 0 0
2 0 0 0
15 0 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 2563
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9,000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Proce s s Back log of Applications
8 0 0 0
70 0 0
6 0 0 0
50 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 4 1. 2 1 0 . 8 0 . 6 0 . 4 0 . 2 0
Current Throughput = 1.04
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Cr edentials Received Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Over all Processing Tim e (GPT) Ne t Pr oces s ing Tim e (NPT)
Current NPT = 11.30
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a NPT goal of 30 days.
** 99% of credentials produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Merchant Mariner Credential Application Inventory
3 0 0 0
2 50 0
2 0 0 0
150 0
10 0 0
50 0
0
Applications in Proce s s Back log of Applications
Merchant Mariner Credential Application Throughput
8 0 0 0 1. 4
70 0 0 1. 2
6 0 0 0 1
50 0 0 0 . 8
4 0 0 0 0 . 6
3 0 0 0
2 0 0 0 0 . 4
10 0 0 0 . 2
0 0
Cr edentials Rece ive d Cr edentials Finis hed Thr oughput
Merchant Mariner Credential Processing Time
60
50
40
30
20
10
0
Over all Proces sing Tim e (OPT) Net Proces sing Tim e (NPT)
** 98% of credentials are produced within 30 days NPT. **
Thr
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National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-06]
Current Inventory = 2070
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Current Throughput = 1.01
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Current NPT = 11.62
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a net processing goal of 30 days.
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visiht ttp:www.uscg.mil/nmc
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-07]
3 0 0 0
2 5 0 0
2 0 0 0
15 0 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 1710
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Pr oce s s Back log of Applications
8 0 0 0
7 0 0 0
6 0 0 0
5 0 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 4 1. 2 1 0 . 8 0 . 6 0 . 4 0 . 2 0
Current Throughput = 1.18
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Credentials Rece ive d Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Ove r all Pr oces sing Tim e (OPT) Ne t Pr oces sing Tim e (NPT)
Current NPT = 10.66
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a net processing goal of 30 days.
** 99% of credentials are produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-08]
3 0 0 0
2 5 0 0
2 0 0 0
15 0 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 1960
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Pr oce s s Back log of Applications
8 0 0 0
7 0 0 0
6 0 0 0
5 0 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 4 1. 2 1 0 . 8 0 . 6 0 . 4 0 . 2 0
Current Throughput = 1.07
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Credentials Rece ive d Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Ove r all Pr oces sing Tim e (OPT) Ne t Pr oces sing Tim e (NPT)
Current NPT = 11.35
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a net processing goal of 30 days.
** 99% of credentials are produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Thr
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put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-09]
3 0 0 0
2 5 0 0
2 0 0 0
15 0 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 1799
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Pr oce s s Back log of Applications
8 0 0 0
7 0 0 0
6 0 0 0
5 0 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 2
1 0 . 8
0 . 6 0 . 4
0 . 2 0
Current Throughput = 1.13
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Credentials Rece ive d Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Ove r all Pr oces sing Tim e (OPT) Ne t Pr oces sing Tim e (NPT)
Current NPT = 10.94
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a net processing goal of 30 days.
** 98% of credentials are produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-10]
3 50 0
3 0 0 0
2 50 0
2 0 0 0
150 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 3232
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Proce s s Back log of Applications
8 0 0 0
7 0 0 0
6 0 0 0
5 0 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 2
1 0 . 8
0 . 6 0 . 4
0 . 2 0
Current Throughput = 0.87
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Credentials Rece ive d Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Ove r all Pr oces sing Tim e (OPT) Ne t Pr oces sing Tim e (NPT)
Current NPT = 11.20
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a net processing goal of 30 days.
** 99% of credentials are produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-11]
3 50 0
3 0 0 0
2 50 0
2 0 0 0
150 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 2349
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Proce s s Back log of Applications
8 0 0 0
7 0 0 0
6 0 0 0
5 0 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 2
1 0 . 8
0 . 6 0 . 4
0 . 2 0
Current Throughput = 1.10
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Credentials Rece ive d Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 60
50
40
30
20
10
0
Ove r all Pr oces sing Tim e (OPT) Ne t Pr oces sing Tim e (NPT)
Current NPT = 14.49
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a net processing goal of 30 days.
** 98% of credentials are produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
Thr
ough
put
National Maritime Center's Monthly Report on the Performance of the Mariner Credentialing Program
Month of Performance [2012-12]
3 50 0
3 0 0 0
2 50 0
2 0 0 0
150 0
10 0 0
50 0
0
Merchant Mariner Credential Application Inventory
Current Inventory = 2579
Mariner Credential Application Inventory is the total number of applications in the Mariner Credentialing Program that are currently being processed. The NMC has set a goal of 9000 applications or less in the system at any given time. Backlog of Applications refers to the number of applications in excess of that goal.
Applications in Proce s s Back log of Applications
8 0 0 0
7 0 0 0
6 0 0 0
5 0 0 0
4 0 0 0
3 0 0 0
2 0 0 0
10 0 0
0
Merchant Mariner Credential Application Throughput
1. 2
1 0 . 8
0 . 6 0 . 4
0 . 2 0
Current Throughput = 0.96
Mariner Credential Throughput is a ratio of the total number of applications finished divided by the total number of applications received. The NMC has set a throughput goal of 1.0 or greater. The total number of credentials received and credentials issued, denied, withdrawn, and timed out are included in this measurement.
Credentials Rece ive d Cr edentials Finished Thr oughput
Merchant Mariner Credential Processing Time 50 45 40 35 30 25 20 15 10
5 0
Ove r all Pr oces sing Tim e (OPT) Ne t Pr oces sing Tim e (NPT)
Current NPT = 14.97
Mariner Credential Processing time is measured in terms of overall processing time (application submitted date to issued date), and net processing time (NPT). NPT is the total time the Coast Guard spends processing the application and does not include time waiting for information from mariners. The NMC has set a net processing goal of 30 days.
** 97% of credentials are produced within 30 days NPT. **
The National Maritime Center is an ISO 9001:2008 Compliant Organization. For More information on improvements to the Mariner Credentialing Program, visit http:www.uscg.mil/nmc
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