9.3 Facilitating a Workshop

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    Kaizen Facilitators

    Organising and running a workshop

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    A Kaizen problem or not?

    en yand define

    the problem

    < ½ day > 2 weeksor specialist Break N down?

    Y

    Just do it !Just do it !

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    Worksho lannin

    • When do you want to run the workshop?

    • How long will you need?• Decide on the best team

    – skills & experience relevant to problem

    • a o er resources w you nee – see checklist – , ,

    • Get permission

    – what, when, where, who and what do you want them to do?

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    Da 1 of the worksho

    • Arrive early

    • Set-u

    – Kaizen box, table, chairs, refreshments,flipchart, (power leads, projector)...

    • Greet the team

    • n ro uce yourse ves

    • Announce the agenda

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    A typical workshop agenda

    1. Day 1 – . . – p.m. ideas & plan for a new situation

    2. Day 2 20-35% – a.m. design new situation – p.m. make some changes

    3. Da 3

    Depending on processand teaching required

    – a.m. make some changes – p.m. record the new situation

    40-60%Depending on what

    . – a.m. complete follow-up action plan

    – Presentation

    the team can achieve

    15-25%Depending on processand what follow-upactions are required

    Facilitating a workshop 6Don’t forget to ‘teach and act’ and then repeat

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    Measure the current situation

    • Don’t assume that any data provided is correct!

    – see for yourself • easure w a s re evan o your o ec ves an e

    process

    across different workshops – see form• – ’

    all yourself!

    • • Identify the waste in the process

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    Develop ideas & plan for a new situation

    • Collect feedback from the team – what have they

    • Brainstorm ideas for improvement‘ ’• an e eas – e.g. sm e c ar• Allow time for ideas to form – e.g. over night

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    Desi n the new situation

    • This will come out of the ideas phase but you need to

    see if it will work PlanPlan• se mo e s o es ayou• Do some more measurements Ac t

    DoPeople andteamwork

    Ac tDo

    People andteamwork

    • ry your eas ou on e ne n e ce• Allow time for designs to matureCheckCheck

    • e prepare to scrap t em an start aga n

    Be prepared for the feeling of failure at this step!

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    Make some chan es

    • Make what changes can be

    made at the time Z 3 5PLZ 35 B

    P L Z

    3

    • a n enance an spec a s smay be required

    P L 5

    C

    PLZ 35 D

    in your plan

    • that has to be completed at a

    future time

    Make sure that the line/cell

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    can operate afterwards!!!

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    Pre-Kaizen workshop checklist

    Get approval

    Best team available -

    Team name tags

    Kaizen modules

    Management The team S ecialists

    Paper & pens Post-It notes Sto watch

    Audience for presentation Operators & materials to run Others?

    Tape measure Camera Floor tape

    Facili ties / other Base/Room available

    Computer & projector (?)

    Marker pens Other

    Flipchart & pens Presentation board/stand Refreshments

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