90% Pillars of Seoul Smart Citydigital.seoul.go.kr/files/2016/10/Introduction-of-Seoul... ·...
Transcript of 90% Pillars of Seoul Smart Citydigital.seoul.go.kr/files/2016/10/Introduction-of-Seoul... ·...
90% More than 90% of Seoul citizens are Smart Phone Users
10,370,000
No.6Ranked 6th onUrban Competitiveness Worldwide (‘15)
605.26㎢Size of Seoul
GDP 25%
Accounts for 25% of Korea GDPPopulation of Seoul (‘16.05)
Introduction of Seoul Smart City
Pillars of Seoul Smart City
The best ICT infrastructure which connects and empowers citizens
Open Government focused on communication, participation and sharing
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Strong public-private partnership for sustainable development
Adoption of latest technology such as bigdata, IoT, GIS & Cloud to solve urban issues
Sharing Seoul’s smart solutions with the world
Recognition of Seoul Smart City by the world
Founder and President City of WeGO(World e-Governments Organization of Cities and Local Governments)
Rutgers Global E-Governance Survey (‘13-’14)
20092011-2012
200720052003
Seoul has been ranked #1 for 6 times by
Global e-Governance Survey by Rutgers
Univ. and the UN
2013-2014
ITU(International Telecommunication Union) published a special report on Seoul Smart City
The case study about Seoul was distributed to 193 member countries
Access to information is a citizens’ right
Cooperation between Seoul Metropolitan Government(SMG) and
3 telecom companies; SMG provides network and facilities
and telecom companies provide and operate AP
2,291
Tourist attractions
MarketsMain streets
Parks
Public facilities
Free Wi-Fi
7,448APsitesin
SubwayFiber Optic Cables along the subway lines
e-Seoul Net , u-Seoul Net
e-Seoul Net connects 36 major administrative
offices, 25 district offices and HQ for electronic
approval, personnel affairs, traffic, tax, various
government information and administrative phone
calls & internet
u-Seoul Net is a service network that provides
citizens with transportation information, CCTV clips,
audio and video data and internet.
Responsive City that listens to even small voices of it’s citizens
120 Call Center
Sign language counseling for hearing/language impaired individuals. Foreign language counseling in five languages (English, Chinese, Japanese, Mongolian, Vietnamese)
For any inquiries and petition about Seoul, call 120Launched in 2007 with 400 staff, It opens for 24/7 and handles 24,000 daily counseling.
Seoul Smart Complaint Reporting System
Seoul Smart Complaint app
Reporting can be regarded as volunteering time - 4 cases equals an hour of volunteer activity
Mobile app for citizens to report diverseinconvenience or incidents found in real life
e.g. damaged roads, littering, illegal parking
Mark reporting location with GPS on the map,attach pictures of the site and check the results
Citizens receive a photo of the site with theproblem being taken care of through SMS
Reporting by PC in Seoul Map website(http://gis.seoul.go.kr)
Citizen
SNS
Call/Mobile/
SMS
150 homepages
Instant response for simple request
Allot complex
petition and
suggestion
Receiver Department
managerPerson in
charge
Assign person
in charge
Handle and reply
for complex petition
Inform the result by SMS, email, or SNS
Eungdapso
Eumgdapso, an unified petition and suggestion integrating system
Smart Complaint System
Citizens’ suggestions come to reality
120 Oasis of 10 Million Imagination
(Contest)
Register suggestion
Citizen voting
Review suggestion
Selection meeting
10 days after registration
For 20 days after getting more than
10 votes
Once a quarter
Once a quarter
Oasis of 10 mil. Imagination
a citizen suggestion system which reflects citizens’ creative idea or policy suggestion to real life after citizens vote or examination from experts/officials
Oasis of 10mil. Imagination will be recommended as
candidate of Seoul Creative Award, with USD 850 ~ 8500
prize money and certificate of award.
The suggestion presented on
The Seoul Policy Expo
Showcase of Seoul’s policies & NGOs Discussion with the Mayor of Seoul
mVoting
by using mVoting
M V mVoting
Seoul citizens decided where the $50 million city budget would be spent in 2016
Citizen Participatory Budget Project
“Through mVoting Seoul collect citizens’ opinion during policy planning and realize cooperative governance
The Late-night bus, a data-based governance of Seoul
Response of the City
No public transportationbetween 01:00 AM ~ 05:00 AM
A citizen tweeted to the
Mayor of Seoul
“Buses don’t run when I get off
work. I don’t have a car.
I hope there will be buses
available at late night..!!”
@gu****
Let’s set-up Late night bus routes
Facing Problems1.Limited resources – bus, drivers & budget
2.Where are the passengers in mid-night?
3. Where do they want to go?
Why Late-night bus?
Merge 3 billion phone calls data and transportation data and analyze populated place at midnight and movement pattern→ design 9 Late-night bus lines
Effects of Late-night bus
*** night buses cover 6,079 passengers daily
11.8% increase of women’s mid-night activities
8.9% reduction of refusal rate to passengers of mid-
night taxi
A new and cheap way to go home at mid-night
Subway Bus Taxi
Depart(location of phone call)
Arrive(phone billing address)
Analysis of subway riders in Seoul
Change in Seoul’s population
Affiliation
Mining
Seoul opens public data and citizens make services
Open 4,500 data set in 10 areas such as general administration, culture & tourism, public health, and environment
Average 670 thousand use daily
Provide data in various forms such as open API, LOD, chart, map & file
Seoul Open Data Plaza
Administrative document
Card companies
120 call center, smart complaint reporting & Eungdapso data
Seoul Bus
Finding public restrooms
DropinTour guide for Chinese tourists
Yellow Dust
Cultural events in Seoul
More than 100 apps were developed through Open Data Plaza by citizens
including an air quality information app, transportation information app, etc
Data Application Case
From raw data to value added data for citizens
Social innovation based on big data
SMG Big data
platform
Duplicate
Virtual linkBig data cloud
Citizen Partner Laboratories Startup
SMG’s Big Data Lab
An environment for analyzing SMG’s useful big data with various members of the society to solve the complex social problems
Big Data Campus
Basic Architecture of the Big Data Campus
Data are analyzed through the Big Data Cloud linked to a Big Data Platform SMG’s Big Data Platform: a system that enables citizens to share and use all Big Data kept by SMGBig Data Cloud: data analytics tools and Big Data by sector accessible in a virtual environment ※ Data for analysis cannot be exported out of the campus
Analytics Data: 60 kinds of data produced by SMG, offered by
public institutions and purchased by private companies
Analytics System: hardware and software based on cloud computing
- Analytics software (commercial use/open-source),
distributed
file processing system (Hadoop, etc.)
Analytics Staff: staff of research institutes capable of
managing
analytics to support non-professional users
- Assist with the use of analytics system and data processing
Bukchon Hanok Village (Testbed for IoT services)
Features: One of the major tourist attractions of Seoul
where a lot of museums, restaurants, and traditional
houses are concentrated
# of visitors: More than a million a year
Implementation Strategy
Service cases by cooperation between Seoul and startups Free public wifi in the entire Seoul by 2017
Spread the projects to 100 areas throughout Seoul
Establish and operate the IoT Incubation Center and Big Data
Campus for citizens and developers and global cooperation
In progress
More than 30 startups and global companiesincluding Intel
Partnership for IoT projects in Seoul
Parking lot sharing
based on app & sensors
Jaedong elementary school,
an IoT Smart School in Seoul
Bukchon IoT Project: leveraging IoT to resolve urban issues of Seoul through public-private partnership