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ASSIGNMENT BRIEF

Qualification Unit number, code and title

Pearson BTEC Level 5 HND Diploma Business Unit 14, M/601/0908/, Working and Leading People.

Module Leader: Lecturers:

Alfred Mbeteh Folake, Vedna, Waheed, Parisa and Chuma

Distribution date Submission deadline

W/C – 22/09/2014 07/12/ 2014

Assignment title WLP: (1 of 3)

Learning Outcome Learning

outcome

Assessment Criteria

In this assessment you will have the opportunity to present evidence that shows you are able to:

Task no. Evidence

(Page no)

LO1

Be able to use recruitment,selection and retentionprocedures

1.1 Prepare documentation to select and recruit a new member of staff

1

1.2 Assess the impact of legal, regulatory and ethical considerations to the recruitment and selection process

1

1.3Take part in the selection process 1

1.4Evaluate own contribution to the selection process

1

LO2

Understand the styles andimpact of leadership

2.1 Explain the skills and attributes needed for leadership

2

2.2 Explain the difference between leadership and management

2

2.3 Compare leadership styles for different situations

2

2.4 Explain ways to motivate staff to achieve objectives

2

LO3 Be able to work effectively ina team

3.1 Assess the benefits of teamworking for an organisation 3

3.2 Demonstrate working in a team as a leader and member towards specific goals, dealing with any conflict or difficult situations

3

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3.3Review the effectiveness of the team in achieving the goals

3

Be able to assess the workand development needs ofindividuals

4.1

Explain the factors involved in planning the monitoring and assessment of work performance

4

LO4

4.2Plan and deliver the assessment of the development needs of individuals

4

4.3Evaluate the success of the assessment process

4

Learner declaration

I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.

Student signature: Date:

Purpose of this assignment

People want to be part of something great and work on something bigger than themselves.

Prioritizing people means offering opportunities for employee development, providing public

recognition, promoting from within, and rewarding great work. When people see that they are

being put first they are happy, enriched, satisfied, and they derive meaning from their work.

 Leading with purpose opens the door to more innovation and creativity. Engaging employees

and viewing them as collaborators, provides people with the authority to innovate.

This means challenging people to think, rewarding employees who take risks, providing clear

guidance, and recognizing people who overcome challenges.

Scenario

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You have been appointed as the service manager of a CA Limited. You have been asked to assist

xyz Ltd with its staff recruitment, selection and retention procedures.

The staff are demotivated the way they recruit new staff. Recruiting, deploying and retaining the

right people who can deliver this 'something special' is the task of the Human Resources (HR)

department. Its work involves supplying and managing the human inputs that will fulfil XYZ

overall mission:

In areas such as health and safety and employment the organisation appears not to work within

specific regulations for their industry and ethical frameworks.The organisation must maintain good

reputation and also take account of the views of people in their communities on a whole range of

issues such as environment and other ways in which the organisation affects people’s quality of

life.

By valuing the distinctive qualities that each worker brings to a job, xyz Limited can generate a

'feel good factor' among employees. This gives them the confidence to add that extra value for each

customer. XYZ Limited’s stance on diversity also promotes family-friendly working patterns for

both male and female employees as well as anti-bullying or harassment policies. This approach is

supported by a commitment to training and development.

Different leadership styles are being tried to see which fits. The staff retention rate has reduced.

They are not being adapted to the particular demands of the situation, the particular requirements of

the people involved and the particular challenges facing the organisation.

The most effective leaders can move among these styles, adopting the one that meets the needs of

the moment.

Staff spend a considerable part of their lives at work, so it is not surprising that they expect to be

rewarded and satisfied with the job that they do.. Motivation is concerned with why people do

things as well as what drives them to behave in a particular way. Understanding what motivates

individuals is important in work place. Research suggests that motivated employees are happier at

work. They get more satisfaction from their work, are absent less often, tend to be more loyal and

work with enthusiasm. This encourages them to contribute more to the development of the

organisation.

Managers do not use team meeting to solve problems, build good working relationships and review

how the team is progressing against objectives.

Managers do not involve the whole team in planning its development for the future and help staff

to realise how much they can learn from one another. They do not use team appraisals to develop

the skills and improve the performance of a team as a whole.

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At the moment the mangers are unable to assess the development needs of individuals.

Needs assessments enable us to ground justification for development of a training program within

the real world needs of our associates or employees. Imagine the reaction of business,

organizational, or institutional stakeholders if an unecessary and potentially expensive training

program was developed that did not fulfill the needs of staff. Needs assessments save money, time,

and increase the potential for value in the outcomes training efforts.

Needs assessments , ideal at this point in time in order to prepare an adequate strategy for staff

support and development. The following document presents an approach to conducting a needs

assessment :Identify areas of need, needs assessment instruments and strategies for implementation

of needs assessment.

All employees receive core training to do their job effectively and safely. A full annual appraisal

identifies personal goals and training needs.

Adapted from:

http://businesscasestudies.co.uk/business-theory/people/recruitment-and-

selection.html#ixzz39caVAJMM

http://www.sqa.org.uk/files_ccc/

MLB8EnsureCompliancewithLegalRegulatoryEthicalandSocialrequirements.pdf

http://www.sqa.org.uk/files_ccc/

MLB8EnsureCompliancewithLegalRegulatoryEthicalandSocialrequirements.pdf

Task 1 (L.O. 1: 1.1, 1.2,1.3, 1.4 and M1, M2, D1)

As a consultant your are to prepare documentation to select and recruit a new member of staff,

assess the impact of legal, regulatory and ethical considerations to the recruitment and selection

process; explain how to take part in the XYZ Limited selection process and evaluate own

contribution to the selection process.

To achieve M1, you will make effective judgements about how to recruit and select employees of

XZY Limited and any other organisation of your choice in question 1.

To achieve M2, you will have used suitable techniques to explore the nature of recruitment and

selection in xyz Ltd and any other organisation of your choice in question 3

To achieve D1 you will have to use critical reflection to assess the benefits of team working for

XYZ Limited or any organisation of your choice and will have met the deadline to submit the tasks

and achieve the unit assessment criteria in question 9.

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Task 2 (LO2: 2.1, 2.2, 2.3 and 2.4 and M2, M3, D2)

You are to prepare a briefing paper to XYZ Limited about the following:

1.Explain the skills and attributes needed for leadership

2.Explain the difference between leadership and management

3.Compare leadership styles for different situations.

4 Explain ways to motivate staff to achieve objectives.

To achieve M2, you will have used suitable techniques to explore the nature of recruitment and

selection in XYZ Limited and any other organisation of your choice.

To achieve M3 the work you present will be presented in suitable business formats and will use

business terminology accurately.

To achieve D2 you will have demonstrated an effective approach to independent research and study

and will have met the deadline to submit the tasks and achieve the unit assessment criteria.

Task 3 (LO2: 3.1, 3.2 and 3.3 and M2, M3, D2)

As a service manager of CA Limited, you have been asked to write an essay on the following:

1. Assess the benefits of teamworking for an organization such as XYZ Limited.

2. Demonstrate working in a team as a leader and member towards specific goals, dealing with

any conflict or difficult situations.

3. Review the effectiveness of the team in achieving the goals.

To achieve M2, you will have used a suitable techniques to explore the nature of skills and

attributes needed for leadership ( P5 )

To achieve M3, you will have demonstrated working in a team as a leader and dealing with any

conflict or different situations.

To achieve D2, you will have demonstrated an effective approach to independent research as

evidenced from the citations and reference list and study and you will have met the deadline to

submit the tasks and achieve the unit assessment criteria.

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Task 4 (LO2: 4.1, 4.2 and 4.3 and D3)

Prepare a presentation using powerpoint slides to explain the factors involved in planning the

monitoring and assessment of work and performance; plan and deliver the assessment of the

developemt needs of individuals and evaluate the success of the assessment process.

To achieve D3, you will have demonstrated evidence of creative thinking in relation to how you

will evaluate the success of the assessment process.

Evidence

checklist

Summary of evidence required by student Evidence

presented

Task 1 To prepare documentation to select and recruit a new member of

staff, assess the impact of legal,regulatory and ethical

considerations to the recruitment and selection process.

Task 2 A briefing paper to explain the skills and attributes needed for

leadership, leadership styles and ways of motivating staff to

achieve objectivesTask 3 To assess the benefit of teamworking for an organisation, dealing

with any conflict or difficult situations and the review of

effectiveness of teams in achieving their goals.Task 4 To prepare a presentation, explaining the factors involved in

planning, monitoring and assessment of work and performance.

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In addition to the above PASS criteria, this assignment gives you the opportunity to submit evidence in order to achieve the following MERIT and

DISTINCTION grades

Grade Descriptor Indicative characteristic/s Contextualisation

M1 Identify and apply strategies to find

appropriate solutions

Effective judgements have been made.

An effective approach to study and research has

been applied.

To achieve M1, you will make effective judgements about how

to prepare documentation to select and recruit a new member of

staff in a company such as XYZ Ltd.

(Task 1)

M2 Select / design and apply appropriate

methods / techniques

Appropriate learning methods/techniques have

been applied.

To achieve M2, you will have used suitable techniques to

explain the skills and attributes needed for leadership and

compare the leadership styles for different situations the details

will have been used to inform the presentation and the briefing

paper for XYZ Ltd.

(Task 2)

M3 Present and communicate appropriate

findingsCommunication is appropriate for familiar and

unfamiliar audiences and appropriate media have

been used.

To achieve M3 the work you present will be presented in

suitable business formats and will use business terminology

accurately.

(Task 3)

D1 Use critical reflection to evaluate own

work and justify valid conclusions

Conclusions have been arrived at through

synthesis of ideas and have been justified.

To achieve D1 you will have drawn conclusions which draw out

the links between recruitment and selection and the skills and

attributes needed for leadership,and the effectiveness of the team

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Realistic improvements have been proposed

against defined characteristics for success.

in achieving the goals. You will provide an evaluation of the

assessment process which will suggest how this knowledge

might be of value to XYZ Ltd.

(Tasks 1,2,3 & 4)

D2 Take responsibility for managing and

organising activities

Activities have been managed.

To achieve D2 you will have demonstrated an effective

approach to independent research and study and will have met

the deadline to submit the tasks and achieve the unit assessment

criteria.

(Tasks 1, 2, 3 & 4)

D3 Demonstrate convergent /lateral / creative

thinking Effective thinking has taken place in unfamiliar

contexts.

To achieve D3, you will have demonstrated evidence of creative

thinking in relation to how you will evaluate the success of the

assessment process.

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Achievement Summary

QualificationPearson BTEC Level 5 HND Diploma in Business Assessor

name

Unit Number and title

Unit 14 – Working and Leading People

Student name

Criteria Reference

To achieve the criteria the evidence must show that the student is able to:

Achieved?(tick)

LO 1

1.1

1.2

LO 22.1

2.2

2.3

Higher Grade achievements (where applicable)

Grade descriptor Achieved?(tick)

Grade descriptor Achieved?(tick)

M1: Identify and apply strategies to find appropriate solutions

D1: Use critical reflection to evaluate own work and justify valid conclusions

M2: Select/design and apply appropriate methods/techniques

D2: Take responsibility for managing and organising activities

M3: Present and communicate appropriate findings

D3: Demonstrate convergent/lateral /creative thinking

9 Assignment brief- Working & Leading People

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Assignment Feedback

Formative Feedback: Assessor to Student

Action Plan

Summative feedback

Feedback: Student to Assessor

10 Assignment brief- Working & Leading People

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Assessor Signature

Date

Student Signature Date

11 Assignment brief- Working & Leading People