9 Months to Implement a Predictable Revenue Engine
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Transcript of 9 Months to Implement a Predictable Revenue Engine
9 Months to Implement a
Predictable Revenue Engine
Develop a profitable, repeatable model for optimum revenue results
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Objectives of Approach
Develop predictable revenue
Align sales, marketing and finance
Mechanism allows early course
correction if lead or revenue
shortfall
Improve credibility of sales
and marketing with senior
management and the board
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Finance
Sales
Marketing
Typical Problems for B2B Execs
Inconsistent Revenue Production
“Missed” Quarters with Very Little or No Advance Notice to
Sr. Mgmt & Board
Marketing & Sales Each on Separate Tracks (Silos) – Doing
Own Thing, Maybe Infighting
Sales Reps May Be spending up to 60% of Their Time on
Internal Tasks vs. Interacting with Prospects and Closing
Business
CEO & CFO Frustrated at Lack of Accountability and Linkage
of Marketing Spend to Results
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Unique Facets of Approach
Marketing focus shifts to accepting responsibility for lead
generation
Filling funnel with quality leads
Providing sales enablement materials
Primary lead gen activities are focused on getting ML2 leads
(leads ready to take 30 min. appt with sales rep)
Campaigns have specific goals that are honed at the end of
each program
Secondary activities are ML1 leads, ads, events, campaigns,
and passive inbound activities
Set up process as a continuous improvement endeavor vs. a
project with an end date
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The 9-Month Process
Understand
Goals
Process
People
Design &
Socialize
the Plan
Execute &
Fine Tune
(LRR)
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Understand Goals, Processes, People
Corporate Goals & Objectives
How is sales performing relative to goals (plus qualitative factors)
How is marketing performing & how are they measured
Overall, what are strategic & growth goals of sr. mgmt & investors
Processes
Understand sales & marketing workflows (and if defined at all)
How well do they coordinate (or not)
How do they work with other corporate depts, esp. finance
People
Skills inventory
Knowledge of customers & industry
Desire to learn & grow
Do they care? (passion for co., industry, dept, attention to detail)
Willingness to work as a team (within dept. & across co.)
Client Example...
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Design & Socialize the Plan
Pull together facets of predictable revenue process here
Link to corporate objectives – be sure the design has integrity to reach corporate goals
Figure out people, investments needed, external vendors, etc. to make the plan work
Build out the processes for lead gen, campaigns, working with sales, handling leads
Demonstrate metrics – how you’re going to be accountable
Engage senior management and key execs to build buy-in, i.e. how they’re going to succeed when sales & marketing work together as one
Build lead waterfall and budget that align with new approach
Client Example...
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Revenue-Aligned Budget Process
Corporate
Revenue
Goal
Lead
Waterfall
Campaign
Calendar
Marketing
Program
Spend Overall
Mktg
Budget
Break down leads
needed between
marketing & sales:
by product
by quarter
Mktg Sales
Set goals by
product by quarter
by campaign for
how goal achieved
Teleprospecting
Inside Sales
Webinars
Conferences
Web, E-mail, etc
Determine spend
mix based on
conversion rates
and Cost Per
Quality Lead
Build rest of
marketing: Branding
to support awareness
& staffing to run
campaigns and
process
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Execute & Fine Tune
Reorganize as needed
Invoke new marketing culture – wake up every day thinking leads first, then ads, conferences, PR. Leads and taking responsibility for revenue come first.
Contract with vendors, for lead gen, systems and interim staff as needed
Start on lead gen process workflows – with external vendor and with sales
Engage regular meetings with sales to communicate, discuss leads – coordinate campaign calendar & discuss programs, hear where sales is getting pushback from prospects
Track funnel metrics & lead goals against waterfall
Track performance against budget
Client Example...
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The Result Will Be...
• A revenue engine that produces predictable revenue
• Easier budget discussions. Budget will simply become linked to
the revenue goal
• Marketing resources spent far more efficiently
• Marketing and Sales will be on the same page
• More efficient customer & prospect touches
• Better visibility into your pipeline, early adjustments possible to
keep funnel shape on pace
• The Board, CEO, CFO, VP of Sales and VP of Marketing will
sleep at night
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