9 Leadership--Part 1 (for Carmen)

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    Leadership

    (Part 1)

    MHR 3200Dr. Larry InksDepartment of Management and Human ResourcesFisher College of BusinessThe Ohio State University

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    Leadership Basics

    Leadership vs. Management

    Behavioral Theories of Leadership

    Situational Theories of Leadership

    Other Views of Leadership

    Next Time: Leadership Excellence

    OverviewLeadership (Part 1)

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    Leadership:The process of providing direction and influencing individualsor groups to achieve goals.

    Many different leadership theories

    Many different types of leaders

    Management vs. Leadership

    Leadership Basics

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    Management

    Focused more on the current

    Promotes stability and efficiency

    Management skills:- Planning- Organizing- Analytical thinking- Communicating/informing

    Keeps the trains running ontime

    Management vs. Leadership

    Leadership

    Focused more on the future

    Promotes change and adaptation

    Leadership skills:- Strategic thinking- Conceptual thinking- Innovation/creativity- Inspiring

    Decides where the tracks shouldbe placed

    Which of these is more important for organizational success?

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    Theories of Leadership

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    The Ohio State Leadership Studies: one of the first; consideration for

    people v. task

    University of Michigan Studies

    Managerial Grid- Concern for People and Concern for Production

    - 2 x 2 matrix with 5 leadership styles

    Behavioral Theories of Leadership

    Low

    Low High

    High

    Concern for

    People

    Concern for Production

    Impoverished

    Management

    Team

    Management

    Middle of the Road

    Management

    Authority-

    Compliance

    Country Club

    Management

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    Situational Leadership

    Selling (S2)Explain decisions/

    provide opportunityfor clarification

    Participating (S3)Share ideas andfacilitate indecision making

    Low

    Low

    High

    High

    Leader Behavior

    Task Behavior

    Follow er Readiness

    High Moderate Low

    R4 R3 R2 R1

    Re

    lations

    hipBe

    hav

    ior

    (supportiv

    ebe

    hav

    ior

    )

    Delegating (S4)Turn over

    responsibility fordecisions and

    implementation

    Telling (S1)Provide specific

    instructions and closelysupervise performance

    Unable and

    unwilling or

    insecure

    Unable but

    willing or

    confident

    Able but

    unwilling or

    insecure

    Able, willing,

    confident

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    Clear a path to the goal:

    Directive leadership

    Supportive leadership

    Achievement-oriented leadership

    Participative leadership

    Upward-influencing leadership: meeting peoplehigher up to help your dept

    Path-Goal Theory Leadership Behaviors

    The most appropriate type(s) of leader behaviors are situation specific

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    Other Conventional Types of Leadership

    Laissez-faire Leadership Not assuming leadership responsibilities NOT a way to lead

    Transactional Leadership Clarifying role requirements, task requirements, accountabilities, etc.

    Providing positive and negative rewards for performance

    Transformational Leadership Provides a transformational change in engagement of

    organizational members toward organizational goals Not a substitute for transactional leadership, but a complement to it

    Vision, communication of the vision, mobilize commitment

    Transformational leaders are often strong charismatic leaders as well

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    Self-confidence

    Vision

    Ability to articulate the vision and make it real to others

    Strong convictions about the vision

    Behavior that is out of the ordinary

    Strong abilities to manage change

    Environment/resource sensitivity

    Characteristics of Charismatic Leaders

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    Contemporary Views of Leadership

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    What Behaviors Define a Great Leader?

    Think of a leader youve interacted with personally; someone who made asignificant impression upon you and/or someone who you see as a role

    model. What did he or she say and/or do that was so powerful?

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    Kouzes and Posners Leadership Practices*

    Practices Commitments

    Challenging the Process 1. Search out challenging opportunities for change

    2. Experiment, take risks, and learn from mistakes

    Inspiring a Shared Vision 3. Envision an uplifting and noble future

    4. Enlist others by appealing to their values, interests,

    hopes and dreams.

    Enabling Others to Act 5. Foster collaboration and build trust.

    6. Strengthen people by developing and empowering them.

    Modeling the Way 7. Model value-driven behavior

    8. Achieve small wins to promote commitment

    Encouraging the Heart 9. Recognize individual contributions to success

    10. Celebrate team accomplishments regularly

    *Source: Kouzes, J., and Posner, B. (1995). The Leadership Challenge. San Francisco, CA: Jossey-Bass

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    People Get out of the office and circulate among the troopsBuild strong alliances

    Persuade rather than coerce

    Character Honesty and integrity are the best policies

    Never act out of vengeance or spite

    Have the courage to handle unjust criticism

    Be a master of paradox

    Endeavor Exercise a strong handbe decisive

    Lead by being led

    Set goals and be results-oriented

    Keep searching until you find your Grant

    Encourage innovation

    Communication Master the art of public speaking

    Influence people through conversation and storytelling

    Preach a vision and continually reaffirm it

    Lincoln on Leadership*

    * Source: Phillips, D. (1992). Lincoln on Leadership. New York NY: Time-Warner

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    Why CEOs Fail*

    Arrogance Youre right and everybody else is wrong

    Melodrama You always grab the center of attention

    Volatility Your mood shifts are sudden and unpredictable

    Excessive Caution The next decision you make may be your first

    Habitual Distrust You focus on the negatives

    Aloofness You disengage and disconnect

    Mischieviousness You know that rules are only suggestions

    Eccentricity Its fun to be different just for the sake of it

    Passive Resistance Your silence is misinterpreted as agreement

    Perfectionism You get the little things right but the big things wrong

    Eagerness to Please You want to win any popularity contest

    * Source: Dotlich, D. and Cairo, P. Phillips, D. (2003). Why CEOs Fail. San Franciso, CA: Wiley and Sons

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    Empirical analysis suggests five primary dimensions ofleadership behavior:

    Character

    Personal Capability

    Focus on Results

    Interpersonal Skills

    Ability to Lead Organizational Change (as required)

    WILL BE ON EXAM.

    The Extraordinary Leader Model*

    *Source: Zenger, J. and Folkman, J. (2002). The Extraordinary Leader. New York, NY: McGraw-Hill.

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    CharacterDisplays High Integrity and

    Honesty

    Personal Capability

    Technical/Professional Expertise

    Solves Problems and AnalyzesIssues

    Innovates

    Practices Self Development

    Focus on Results

    Drives for ResultsEstablishes Stretch Goals

    Takes Initiative

    Zenger and Folkmans Competency Model*

    Interpersonal SkillsCommunicates Powerfully and

    Prolifically

    Inspires and Motivates Others

    to High Performance

    Builds Relationships

    Develops OthersCollaboration and Teamwork

    Leading Change

    Develops Strategic Perspective

    Champions Change

    Connects the Group to theOutside World

    *Source: Zenger, J. and Folkman, J. (2002). The Extraordinary Leader. New York, NY: McGraw-Hill.

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    The 3 Ps of Effective Business Leaders

    Passion

    Performance

    Principle

    Have a personal passion for what they do.Theyd continue to do it if they wereindependently wealthy. Theyd also continueto do it if they were compensated very little.

    They hate to lose. They keep score, and theyset high standards. As much as they enjoywinning, they hate losing even more.

    Cheating in order to win doesnt count. Whenfaced with a decision that puts profit ahead ofprinciple, principle will always win.

    The 3 Ps: Exceptional Business Leaders. . .

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    What Questions Do You Have?