faculty.fortlewis.edufaculty.fortlewis.edu/huggins_e/PMBOK 9 10.docx · Web viewAccording to the...

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1) Organization Charts and Position Descriptions fall into one of three types of charts. Which of the following is not one of them? a. Hierarchical b. Matrix c. Text-Oriented d. Flat-Line 2. Networking is the formal and informal interaction with others in an organization, industry, or professional environment. This is beneficial for all the following but which? a. Understanding political and interpersonal factors b. Human resource management benefits c. Spreading rumors of fellow workers d. Improving knowledge of and access to human resource assets 3. Develop project team is the process of improving competencies, team member interaction, and overall team environment to enhance what? a. Work moral b. Production Efficiencies c. Team Spirit d. All the above 4. Interpersonal skill(s) that a project manager uses most often include: a. Leadership b. Influencing c. Effective Decision Making d. All the above 5. Project documents that may indirectly be updated include: a. Issue Log, Role Description, Project Staff Assignments b. Issue Log, Role Description, Project Staff Assessments c. Issue Loge, Role Playing, Project Staff Assignments d. Issue Lego, Role Playing, Project Staff Assessments 1. Which is not a step in the basic communication model? a. Encode b. Decode c. Transfer Information d. Acknowledge 2. The correct order of the standard anatomy of communication is: a. Encode, Decode, Feedback, Decode b. Decode, Encode, Feedback, Decode c. Encode, Feedback, Decode, Encode d. Decode, Feedback, Decode, Encode 3. The stakeholder register contains the following information: a. Stakeholder name, group, current buy-in level, buy-in incentive and desire levels b. Stakeholder name, group, responsibilities, goals, expectations, and concerns

Transcript of faculty.fortlewis.edufaculty.fortlewis.edu/huggins_e/PMBOK 9 10.docx · Web viewAccording to the...

Page 1: faculty.fortlewis.edufaculty.fortlewis.edu/huggins_e/PMBOK 9 10.docx · Web viewAccording to the PMBOK, the process of identifying and documenting project roles, responsibilities,

1) Organization Charts and Position Descriptions fall into one of three types of charts. Which of the following is not one of them?

a. Hierarchicalb. Matrixc. Text-Orientedd. Flat-Line

2. Networking is the formal and informal interaction with others in an organization, industry, or professional environment. This is beneficial for all the following but which?

a. Understanding political and interpersonal factorsb. Human resource management benefitsc. Spreading rumors of fellow workersd. Improving knowledge of and access to human resource assets

3. Develop project team is the process of improving competencies, team member interaction, and overall team environment to enhance what?

a. Work moralb. Production Efficienciesc. Team Spiritd. All the above

4. Interpersonal skill(s) that a project manager uses most often include:a. Leadershipb. Influencingc. Effective Decision Makingd. All the above

5. Project documents that may indirectly be updated include:a. Issue Log, Role Description, Project Staff Assignmentsb. Issue Log, Role Description, Project Staff Assessmentsc. Issue Loge, Role Playing, Project Staff Assignmentsd. Issue Lego, Role Playing, Project Staff Assessments

1. Which is not a step in the basic communication model?a. Encodeb. Decodec. Transfer Informationd. Acknowledge

2. The correct order of the standard anatomy of communication is:a. Encode, Decode, Feedback, Decodeb. Decode, Encode, Feedback, Decodec. Encode, Feedback, Decode, Encoded. Decode, Feedback, Decode, Encode

3. The stakeholder register contains the following information:a. Stakeholder name, group, current buy-in level, buy-in incentive and desire levelsb. Stakeholder name, group, responsibilities, goals, expectations, and concernsc. Stakeholder name, responsibilities, current buy-in level, expectations, concernsd. Stakeholder name, group, responsibilities, buy-in incentive and desire levels, goals, expectations, and

concerns.4. The four types of communication methods include:

a. Informal verbal, formal verbal, hard copy info, and electronic documentsb. Hard copy, electronic, written documents, and verbal infoc. Formal written, informal written, formal verbal, and informal verbald. Formal written, informal written, hard copy, and electronic

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5. The 3 kinds of intrapersonal communication include:a. Verbal, eye contact, and body languageb. Nonverbal, verbal, and mentalc. Nonverbal, paralingual, and verbald. Nonverbal, paralingual, and feedback

1. A high level RAM can. (P.262)a. Define what a project team group or unit is responsible for in the WBS b. Developed at various levels.c. Actively lover the management plan.d. Jump down if startled.

2. Lenard is developing a human resource management plan; he may use his expert judgment to do all of the fallowing except.

a. Identify risks related with staff acquisition. b. List the preceding necessities for the obligatory skills .c. Provide guidelines on lead time required for staffing. d. Endorse programs for obeying with pertinent government contracts

3. When addressing Roles and Responsibilities you need the following .a. Authority, Responsibility, Competency, Swaggerb. Responsibility, Role, Authority, Managementc. Relationship, Role, Competence, Responsibility d. Role, Authority, Responsibility, Competence.

4. When a project requires large travel expenses due to geographical reasoning the project manager may implement.

a. A gas stipend to allow travel for project members b. A Virtual team strategy c. A carpool system for traveling d. More over time hours

5. The human resourse management plan incorporates.a. Roles and responsibilities, project management, staffing organizationb. Responsibilities and roles, staffing management, project organization c. Staffing responsibilities, project roles, organization managementd. Management staffing, project responsibilities, role staffing

1. Factors the can affect the choice of communication technology. a. Urgency of the need for informationb. Environment of the projectc. Confidentiality and sensitivity of information d. Weather

2. Project documents may be updated as a result of a. Forecasts, performance reports, issue log b. Issue log, management reports, performancec. Performance management, log reports, forecastingd. Forecasting, management log, performance issues

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3. Project information is managed and distributed using a variety of tools except.a. Letters, 8-tracs, disks, vinyl (music is information that can be managed) b. Letters, Email, Fax, telegraph.c. Web interface, Email, videod. Conferencing, web-marks (Web-marks was made up)

4. Organizational process assets include the fallowing except.a. Report templates,b. Security requirementsc. Specific communication technologies. d. Memos on Excel

5. All of the following except what fall into Control Communicationsa. Project Management Planb. Project Communicationsc. Organizational Process Assets d. Work Performance Data

1. The_______________ provides information regarding the way in which people, teams, and organizational units behave.

a) Networkingb) Expert Judgementc) Acquire Project Teamd) Organizational Theory

2. Items that are considered in the staffing management plan include all of the following except:

a) Resource Calendarsb) Staff acquisitionc) Training needsd) Negotiation

3. This is the process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan.

a) Project Management Planb) Plan Human Resources Managementc) Organizational Process Assetsd) Enterprise environmental Factors

4. What are the five team building activities?

a) Performing, Storming, brainstorming, taking notes, adjourningb) Performing, Storming, Norming, Forming, Adjourningc) Norming, Brainstorming, Performing, Conclusiond) none of the above

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5. Which one of these tools and techniques is referred to as “light matrix”?

a) Trainingb) Ground Rulesc) Colocationd) Recognition and rewards

1. This is the process of monitoring and controlling communications throughout the entire project life cycle to ensure the information needs of the project stakeholders are met.

a) Control Communicationsb) Project Communicationsc) Information Management Systemsd) Project Risk Management

2.Project communications may include all the following EXCEPT:

a) Feedback from stakeholdersb) Deliverable Statusc) Schedule Progressd) Costs incurred

3. Inadequate communications planning may lead to problems such as?

a) Delay in message delivery and miscommunicationb) Communications of information to the wrong audiencec) Insufficient communication to the stakeholderd) All of the above

4. What is the total number of potential communications channels?

a) 10b) 44c) 45d) 12

5. There are five steps in the basic communication model , which is NOT apart of the basic communication model?

a) Encodeb) Feedback/Responsec) Text Messagingd) Acknowledge

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1) Human resource management major processes include all of the following except?a. Organizational Planningb. Staff Acquisitionc. Reprimanding Errant Staffd. Team Development

2) Which of the following is a Staff Acquisition Input?a. WBSb. Rolling Wave Diagramc. Staffing Management pland. Your Dog

3) Project Interfaces generally fall into one of three categories, which option lists all three?a. Organizational, Technical, Optionalb. Organizational, Technical, Interpersonalc. Organizational, Affordable, Interpersonald. Affordable, Optional, Ignorable

4) Which of the following is not a tool or technique for Organizational Planninga. Templatesb. Human resource practicesc. Stakeholder Analysisd. Your Dog

5) Staff Acquisition Tools and Techniques include all of the following except?a. Negotiationsb. Pre-Assignmentc. Procurementd. WBS

6) Communication major processes include all of the following except?a. Communication Planningb. Information Distributionc. Performance Reportingd. Organizational Planning

7) General Management communication skills include all of the following except?a. Writing Styleb. Presentation Techniques c. Choice of Mediad. Pleasant Smell

8) Communication Planning inputs include all of the following except?a. Communications requirementsb. Constraintsc. Assumptionsd. Anti-Arthritic Keyboards

9) What is the output of Information Distribution?a. Project Recordsb. Work Resultsc. Project Pland. Data

10) Outputs from administrative closure include all of the following except?

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a. Project archivesb. Formal Acceptancec. Lessons Learned d. Higher Staffing costs

What is NOT a factor of the Staffing Management Plan?

A. Staff AcquisitionB. Recognition and Rewards C. Training NeedsD. Responsibility

Which of the following is NOT an Output of the Acquire Project Team process?

A. Expert JudgmentB. Project Staff AssignmentsC. Resource CalendarsD. Project Management Plan Updates

Team-Building Activities are all of the following EXCEPT

A. Forming B. StormingC. PollingD. Norming

Which of the following of the Organization Process Assets DOES NOT influence the Manage Team Process?

A. Certificate of AppreciationB. NewslettersC. Corporate ApparelD. Stakeholder Registry

All of the following are examples of interpersonal skill EXCEPT

A. LeadershipB. Change Request

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C. Effective Decision MakingD. Influencing

Which of the following is an output of the Plan Communications Management process?

A. CommunicationsB. Project Document UpdatesC. Stakeholder RegistryD. Both A & B are correct

How many potential communication lines are there between 12 Stakeholders?

A. 12

B. 24

C. 66

D. 45

Which of the following is NOT a factor that can affect Communication Technology?

A. Stakeholder Registry

B. Availability of Technology

C. Project Environment

D. Sensitivity and Confidentiality of information.

This type of communication is used for very large volumes of information and allows freedom of access to the recipients of the information? Examples are intranet sites, e-learning sites, and Lessons Learned Databases.

A. Interactive Communication

B. Push Communication

C The Bat Signal

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D. Pull Communication

Which of the following is NOT an Input of the Control Communications Process?

A. Project CommunicationsB. Work Performance DataC. Expert JudgmentD. Issue Log

According to the PMBOK, the process of identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan is:

a. Acquire Project Teamb. Plan Human Resource Managementc. Develop Project Teamd. Manage Project Team

Which of the following is NOT one of the Project Human Resource Management processes?a. Plan Human Resource Managementb. Define Activitiesc. Acquire Project Teamd. Develop Project Team

Which organizational chart is the most traditional type of organization chart structure used to display positions and relationships in a top-down format?

a. Matrix-based chartb. Hierarchical-type chartsc. Text-oriented formatsd. WBS

What is generally included in a human resource management plan?

a. Role and responsibilities, WBS, staffing management planb. Role and responsibilities, project organizational charts, staffing management planc. Role and responsibilities, CPI, staffing management pland. Role and responsibilities, Project team, staffing management plan

Skills that are used in the workplace to communicate, resolve conflicts, negotiate, influence others, and work effectively is referred as?

a. Training skillsb. Soft skillsc. Communication skillsd. None of the above

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According to the PMBOK, the process of developing an appropriate approach and plan for project communications based on stakeholder’s information needs and requirements, and available organizational assets?

a. Manage Communicationsb. Plan Communications Managementc. Control Communicationsd. All of the Above

Which of the following is NOT one of the Project Communications Management processes?a. Plan Communications Managementb. Develop Project Teamc. Manage Communicationsd. Control Communications

How many potential communications channels are there if there is 12 stakeholders?a. 45b. 66c. 85d. 50

Which of the following is one of the factors that can affect the choice of communication technology that considers whether stakeholders have access to communication?

a. Urgency of the need for informationb. Availability of technologyc. Project environmentd. Sensitivity and confidentiality of the information

Who is responsible for making sure that the information is fully received, understood correctly, and is acknowledged or responded to appropriately?

a. Project Managerb. Receiverc. Senderd. Transmittere. There is a potential of 36 communication channels that the project manager must consider when

there is a total of how many stakeholders?a. 3b. 9c. 6d. 12

f. An approved plan for the project to which the project execution is compared, and deviations are measured for management control is?

a. Project Management Plan (PMP)b. Project Supervision Tool (PST)c. Performance Evaluation System (PES)d. Performance Measure Baseline (PMB)

g. This is used to document and monitor the resolution of issues.a. Work Performance Datab. Information Management System

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c. Issue Logd. Change Request

h. The process of confirming human resource availability and obtaining the team necessary to complete the project activities?

a. Develop Project Teamb. Acquire Project Teamc. Manage Project Teamd.

i. Project Human Resources is composed of these specifics:a. Plan HR Management, Accept Project Team, Develop Project Team, Manage Project Teamb. Inputs, Tools & Management, Outputsc. Accept & Develop Project Teams, Tools & Techniquesd. Plan HR Management, Input, Outputs, staff acquisition

j. Which of these is not an enterprise environmental factor that can influence the Plan HR management process?

a. Existing human resourceb. Marketplace conditionsc. Personnel administration policiesd. Lessons learned

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k. The objective of Organizational Charts and Positions Descriptions are to ensure that each work package has a _______owner and the all team members have a clear understanding of their _________.

a. Ambiguous, Departmentsb. Unambiguous, Policiesc. Ambiguous, Detailed Responsibilities d. Unambiguous, Roles & Responsibilities

l. This is an effective way to enhance project management professional development during the project and after the project ends.

a. Networkingb. Competency Activitiesc. Recognition and Rewardsd. Work Performance Reports

m. Some examples of selection criteria that can be used to score team members are?a. Experience, Expert Judgment, Personal Work Stylesb. Availability, Cost, Experience, Abilityc. Cost, Feedback, Teamwork, Abilityd. Skills, Collaboration, Availability, Attendance

n. A document to log and monitor the resolution of issues?a. Issue Logb. Matrix Chartc. Performance Reportd. Historical Database

1.) The Manage Project Team process does not include:a) Tracking Team Member Performanceb) Resolving Issuesc) Providing Feedbackd) Improving Competencies

2.) Effective human resource planning should __________ and _________ for the availability of or competition for scarce resources. a) Consider, Plan b) Consider, Organizec) Organize, Pland) Consider, Wait

3.) Which of the following is not a format used to document team member roles and responsibilities?a) Hierarchical-Type Chartsb) Data-Based Formatsc) Matrix-Based Chartsd) Text-Oriented Formats

4.) True or False: If project team members lack the necessary management or technical skills, such skills can be developed as part of the project work. a) Trueb) False

5.) Which of the following is an output to the Manage Project Team process?a) Human Resource Management Plan

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b) Issue Logc) Project Management Plan Updatesd) Interpersonal Skills

6.) Which of the following is NOT a communication model?a) Encodeb) Transmit Messagec) Meetingd) Acknowledge

7.) Which type of communication is sent to specific recipients who need to receive the information?a) Pull Communicationb) Push Communicationc) Interactive Communicationd) Twist Communication

8.) Which of the following is NOT a part of the communications management plan?a) Person or groups who will receive the informationb) Resources allocated for communication activitiesc) Stakeholder communication requirementsd) Strategic communication techniques

9.) The document that is used to monitor the resolution of issues is called the _______?a) Issue Logb) Problem Logc) Work Performance Logd) Change request Log

10.) Which of the following is NOT an organizational process asset that may influence the Control Communications process?a) Report templatesb) Security Requirementsc) Record outstanding assetsd) Record retention polices 1. The following would be considered an input to organizational planning

a. Project interfacesb. Staffing requirementsc. Constraintsd. All of these

2. Which involves placing all, or almost all, of the most active project team members in the same physical locationa. Collocationb. General management skillsc. Reward and recognition systemd. Soft skills

3. Which provides feedback to the project team about performance against the project plana. Performance reportb. WBS

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c. Project charterd. External feedback

4. This includes all activities designed to enhance the competencies of the project teama. Team buildingb. Collocationc. Procurementd. Training

5. Factors that limit the team’s options are?a. Templatesb. Organization chartc. Constraintsd. Supporting detail

1. The organizational process assets report formats and lessons learned documentation may become part of the historical database for a project and performing organization that may include:

a. benchmarkingb. control chartsc. reasons behind the corrective action chosend. documentation of unknown constraints

2. As a result of the Control Communications process, project documents that may be updated, except for which:

a. Scopeb. Dialogc. Control charterd. Issue log

3. One of the sequence of steps in a basic communication model that is NOT to be used:

a. Encodeb. Transmit Messagec. Repeaterd. Decode

4. All of these are communication methods used to share information among project stakeholders, except:

a. Interactive communicationb. Push communicationc. Proactive communicationd. Pull communication

5. One of these is NOT a project information management system which uses a variety of tools for management and distribution:

a. Hard-copy document managementb. Electronic performance data c. Electronic communications managementd. Electronic project management tools

1. Which of the following processes matches this definition: identifying and documenting project roles, responsibilities, required skills, reporting relationships, and creating a staffing management plan.

a. Plan human resource managementb. Develop project team

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c. Project Charterd. Professional and ethical behavior

2. Which of the following is an enterprise environmental factor?a. Existing human resources b. Marketplace conditionsc. Geographical dispersion of team membersd. All of the above

3. Pick the answer that best describes a use of expert judgment when developing a human resource management plan.

a. Identify and recommend programs for complying with applicable government and union contracts.b. Determine who should work which positions based purely on attractiveness and social status.c. There is no need for expert judgment when developing a human resources management plan.d. Request progress on reports coming from the workers.

4. What is the correct definition of (RAM)?a. Random access memoryb. Responsibility assignment matrixc. Reasonable accumulation matrixd. None of the above

5. Which of the following is not a tool or technique used when developing a project team?a. Trainingb. Team-building activities c. Ground rulesd. Coagulation

1. Which of the following is a factor that can affect the choice of communication technology?a. Availability of technologyb. Push communicationc. The Internetsd. Pull communication

2. Which is not a tool or technique for managing communication?a. Communication Modelsb. Communication Methodsc. Information management systemsd. Direct communication

3. Information that presents the status dashboards for the scope, schedule, cost, and quality is usually contained in which document?

a. The magna cartab. A Simple status reportc. Project charterd. Risk assessment plan

1. Plan Human Resource Management includes acquire project team, develop project team and _________.a. Organize project teamb. Follow project teamc. Manage project team

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d. Condense project team

2. Networking is the formal and __________interaction with others in an organization.a. Relaxingb. 4 way c. Interpersonald. Informal

3. The project management team will hold __________meetings.a. Quarter b. Bi-weeklyc. Planningd. Annual

4. The process of confirming human resource availability and obtaining the team necessary to complete project activities.a. Acquire Project Teamb. Access Project Teamc. Confirm Project Teamd. Process Project Team

5. __________includes all activities designed to enhance the competencies of the project team members.a. Trainingb. Meetingsc. Report Loggingd. Activity variance

1. Project records may include correspondence, memos, meeting minutes and other __________describing the project.a. Activitiesb. Documentsc. Rulesd. Papers

2. A resolution of an issue is documented in a _____ ___.a. Bookb. Minutesc. Issue logd. Change report

3. How the project will be executed, monitored, controlled and closed is called______ ______ _______.a. Project Management Plan

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b. Charter Planc. Team Management Pland. Communications Plan

4. Raw observations identified during communication activities.a. Work Performance Datab. Observation Datac. Work Datad. Change reports

5. A need for an adjustment, action, and intervention requires a _______ _______.a. Need analysisb. Need variancec. Change requestd. Action request

e. Plan Human Resource Management is the process of identifying and documenting the following except:a. Project rolesb. Responsibilitiesc. Payroll agreement d. Required skills

f. Which is not an enterprise environmental factor that influences the Plan Human Resource Management process?

a. Existing human resourcesb. Templates for organizational charts and positions descriptions c. Marketplace conditionsd. Personnel administrative policies

g. Which is the traditional organization chart structure that can be used to show positions and relationships in a graphical, top-down format?

a. Hierarchical-type charts b. Responsibility chartsc. Role Description Chartsd. High-level charts

h. Which is not a given example of human resource networking activities?a. Luncheon meetingsb. Trade conferencesc. Instagram photo uploads d. Informal conversations

i. Virtual team models make it possible to do the following, except:a. Form teams of people who work different shifts, hours, or daysb. Move forward with projects that would have been ignored due to travel expensesc. Play a challenging game of online chess d. Include people with mobility limitations or disabilities

j. Which is an output in Plan Communications Managementa. Project documents updates b. Meetingsc. Expert judgingd. Performance reporting

k. Inadequate communications planning may lead to problems excluding:a. Insufficient communication to the stakeholdersb. Communication of information to the wrong audience

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c. Not enough likes on a facebook photo d. Delay in message delivery

l. If a project has 10 stakeholders, how many communication channels are there?a. 45 b. 16c. 10d. 2

m. Using the information from the previous question, which equation was used to find the answer?a. n(n+2)/2=b. n(n-1)/2= c. n/2=d. n(n+n)^3

n. Pull communication is used for:a. Very large volumes of information b. Managers onlyc. Stalk holders onlyd. Little detail and small volumes of information

The process of confirming human resource availability and obtaining the team necessary to complete project activities is defined as?

a) Manage Project Teamb) Develop Project Teamc) Acquire Project Teamd) Plan Human Resources Management

2) Which one of these inputs are not included in the Develop Project Team process?

a) Project Charter b) Human Resource Management Plan c) Project Staff Assignments d) Resource Calendars

3) What is Plan Human Resource Management?

a) the process of identifying and documenting roles and responsibilities

b) the place where they deal with hiring and papework

c) the process of managing paperwork

d) the process of hiring and firing personal

4) All are enterprise environment factors EXCEPT:

a) organization culture and structure

b) existing human resources

c) marketplace conditions

d) educational graduate rate

5) which answer is not Expert Judgment used in the human resource management plan?

a) List preliminary requirements for the required skills b) Analyze the information needed to decompose the project deliverables

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c) Identify risks associated with staff acquisition, retention, and release plans d) Determine reporting relationships needed based on the organizational culture

6) When project team members are selected in advance, they are:

a. Pre-determinedb. Paid in advancec. Pre-assignedd. Crowned team leader

7) The process of monitoring and controlling communications throughout the entire project life cycle to ensure the information needs of the project stakeholders are met is defined as?

a) Plan Communications Management b) Control Communications c) Manage Communications d) Expand Communications

8) Plan Communications Management is:

a) the process of developing an appropriate approach and plan for projects communications based on stakeholders information needs.

b) the process of communicating with different branches of the project to make sure the project gets done on time.

c) the process of acquiring everybodys phone number on the job so they can keep in contact with the status of the project.

d. the process of communicating with the public.

9) Assets to the organizational process that influence the control communications process include all except which?

a) Record retention policyb) Policies, standards, and procedures that define communicationsc) Previously acquired informationd) Security requirements

1. Plan Human Resource Management is the process of identifying and documenting the following except:a. Project rolesb. Responsibilitiesc. Payroll agreement d. Required skills

2. Which is not an enterprise environmental factor that influences the Plan Human Resource Management process?

a. Existing human resourcesb. Templates for organizational charts and positions descriptions c. Marketplace conditionsd. Personnel administrative policies

3. Which is the traditional organization chart structure that can be used to show positions and relationships in a graphical, top-down format?

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a. Hierarchical-type charts b. Responsibility chartsc. Role Description Chartsd. High-level charts

4. Which is not a given example of human resource networking activities?a. Luncheon meetingsb. Trade conferencesc. Instagram photo uploads d. Informal conversations

5. Virtual team models make it possible to do the following, except:a. Form teams of people who work different shifts, hours, or daysb. Move forward with projects that would have been ignored due to travel expensesc. Play a challenging game of online chess d. Include people with mobility limitations or disabilities

6. Which is an output in Plan Communications Managementa. Project documents updates b. Meetingsc. Expert judgingd. Performance reporting

7. Inadequate communications planning may lead to problems excluding:a. Insufficient communication to the stakeholdersb. Communication of information to the wrong audiencec. Not enough likes on a facebook photo d. Delay in message delivery

8. If a project has 10 stakeholders, how many communication channels are there?a. 45 b. 16c. 10d. 2

9. Using the information from the previous question, which equation was used to find the answer?a. n(n+2)/2=b. n(n-1)/2= c. n/2=d. n(n+n)^3

10. Pull communication is used for:a. Very large volumes of information b. Managers onlyc. Stalk holders onlyd. Little detail and small volumes of information

1. The project management team should….a. Never be aware of, or subscribe to, or ensure that all team members follow professional and ethical

behavior.b. On occasion be aware of members professional and ethical behaviorc. Be aware of, subscribe to, and ensure that all team members follow professional and ethical behaviord. Hire someone to monitor all team members professional and ethical behavior

2. Networking is the..a. Formal interaction with other organizations, industries, or professional environmentsb. Formal and informal interaction with others in an organization, industry, or professional environment.c. Formal and enformal interaction with a few in other organizations, industries, or professional

environments.

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d. Informal interactions with other organizations, industries, or professional environments3. What should NOT be addressed when listing roles and responsibilities?

a. Roleb. Authorityc. Actiond. Competency

4. When project members are selected in advanced, they are considereda. Assignedb. Pre-assignedc. Advanced membersd. Pre-advanced members

5. Interpersonal Skillsa. Sometimes known as “soft skills”b. Sometimes known as “soft personality”c. Known as having great skillsd. The internal debate between good and evil

1. Factors that DO NOT affect the choice of communication technologya. Urgency of the need for informationb. Availability of technologyc. Locationd. Project environment

2. Sequence of steps in a basic communication modela. Encode, Transmit Message, Decode, Acknowledge, Feedback/Responseb. Transmit Message, Encode, Decode, Acknowledge, Feedback/Responsec. Encode, Decode, Acknowledge, Transmit Message, Feedback/Responsed. Encode, Acknowledge, Decode, Transmit Message, Feedback/Response

3. Which is not an input of Manage Communications?a. Communications Management Planb. Work Performance Reportsc. Enterprise Environmental Factorsd. Project Document Updates

4. Which of the following is not an output of Control Communications?a. Project Document Updatesb. Project Management Plan Updatesc. Organizational Process Assets Updatesd. Issue Log

5. What is an Issue Log?a. Used to document and monitor the resolution of issuesb. A piece of lumberc. Used to record complaints anonymouslyd. Used to help complainers feel better

1. What is Project human resource management?a. Involvement of project team members in planning processes can be beneficial, both adding their

expertise, and fostering their commitment to the project. b. Processes that organize, manage, and lead the project team.

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c. The team is comprised of the people with assigned roles and responsibilities for completing the project. d. All of the above?

2. What are the TOOLS and TECHNIQUES of the process-Develop Human Resource Plan?a. Testing techniquesb. Planc. Organized. Organization charts and position descriptions, networking, organizational theory.

3. What is the RACI Format?a. Run, Assume, Control, Informedb. Responsible, Accountable, Contributing, Informed c. Reasonable, Accounting, Contracting, Informedd. None of the above

4. What are some destructive team roles?a. Topic Jumperb. Recognition Seekerc. The aggressord. All of the above

5. What are some INPUTS of the process- Manage Project Team? a. Handles project assignments alone. b. Provides feedbackc. Project staff assignmentsd. Project management plan, including the human resource plan