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Workplace

Technology andStructure

Dr. Ajay Gupta

ajayg@tapmi.edu.in

mailto:ajayg@tapmi.edu.inmailto:ajayg@tapmi.edu.in

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Workplace Technology

Technology refers to the work processes, techniuesmachines, and actions used to transform organi!atioinputs "materials, information, ideas# into outputs"products and ser$ices#

%nputs&roces

soutputs

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'ore Technology

'ore technology is the work process that is directlyrelated to the organi!ation( mission

&rocess includes inputs) raw materials, core workprocesses, and outputs) product or ser$ice

*awmaterials

'oreTechnology

&roduct orser$ices

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+on)core Technology

+on)core technology is a department work process timportant to the organi!ation ut is not directly relaits primary mission.

They help organi!ation to make core process sound

e-ecti$e.

*/,Accounting

'ore workprocess

*0D ,Accounting

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1ank of 1aroda

Mission

To e a top ranking +ationalank of %nternationalstandards committed to

augmenting stakeholders($alue through concern, careand competence

CorporateservicesCorporatedepositCorporate creditfacilities

Trade nance

PersonalservicesCurrentaccountsTerm depRemittan

Deposit r

+*% ser$icesDeposit products2oan facilities

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/icrosoft 0 131

Mission

To enale people and usinessesthroughout the world to reali!e their fullpotential. We consider our missionstatement a commitment to ourcustomers. We deli$er on that

commitment y stri$ing to createtechnology that is accessile to e$eryone4of all ages and ailities. /icrosoft isone of the industry leaders inaccessiility inno$ation and in uildingproducts that are safer and easier to use

Mission

To e a top ranking +ational ank of %nternational stacommitted to augmenting stakeholders( $alue throughand competence

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'ategories of Technologies

*outine technology

5ngineering technology

+on)routine technology

'raft technology

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*outine Technology

%t is characteri!ed y little task $ariety

%t uses ojecti$e and computational procedures

Tasks are formali!ed and standardi!ed

56amples) automoile assemly line, ank tellerdepartment

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5ngineering Technology

'omple6 ecause of task $ariety

5stalished procedures, formula, rules, techniues

5ngineering and accounting falls under the category

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+on)*outine Technology

Great e-ort is de$oted to analy!e

igh task $ariety

56perience and technical knowledge is used to sol$eprolems

1asic research, strategic planning and applied resea

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'raft Technology

7airly stale stream of acti$ities

Task reuires e6tensi$e training and e6perience

&eople use intuition, e6perience and wisdom

'reati$ity is encouraged) fashion designers

'on$erting ideas into storyline like in T8 serials

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8ariety and Analy!aility

To what e6tent would yousay your work is routine

Are unit memersperforming repetiti$e

acti$ities in doing theirjos

To what e6tent is there a clearly known way to doof work you no

To do your work, to what e6tent can youestalished procedur

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Technology and Structure

Appropriate structure is applied after identi9cation department(s technology

There is de9nite pattern etween work unit technoloand structural characteristics

Structure can e di$ided into two parts) organic andmechanistic

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3rganic and /echanistic

Structures *outine technologies are associated with mechanist

structure and processes with formal rules and rigidmanagement processes

+on)routine technologies are associated with an org

structure, and department management is more :e6and free):owing

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Technology and Structure

Formalization

Centralization

Complexity Common ancoord

Routine igh igh 2ow 8ertic

5ngineering /oderate /oderate /oderate /ostl

+on)routine low 2ow /oderate ori!

'raft /oderate /oderate igh hori!o

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&errow(s 7ramework for

Department TechnologiesDepartmental Technologies

Craft&erforming artsTrades7ine goods manufacturing

NonroutineStrategic planningSocial science researchApplied research

RoutineSales'lericalDraftingauditing

!ngineering2egal5ngineeringTa6 accountingGeneral accounting

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*elationship of Department TechnologyStructural and /anagement 'haracteris

Mostly organic structure "rganic structure

/oderate formali!ation /oderateto wide span/oderate centrali!ation Worke6perienceori!ontal, $eral communication

2ow formali!ation 2owcentrali!ationTraining ; e6perience /odernarrow spanori!ontal communication, me

Craft NonroutineMechanistic structure Mostly mechanistic structur

igh formali!ation ighcentrali!ation2ittle training

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Thank you=