8 S 3 Workplace Psychological Injury Management€¦ · decreased productivity, unresolved conflict...

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Organised by T | 61 2 9247 6000 F | 61 2 9247 6333 W | akolade.com.au EXPERT SPEAKERS: Tony Cotton, Director - Human Capital Research & Analysis, Australian Public Service Commission Mina Podbereski, Director Regional Service NSW/ ACT - Regulatory Services Group, Comcare Louisa Hudson, Head of Health and Safety – People Communications & Governance, National Australia Bank Loren Murray, Head of Safety, Pacific Brands Steve Mullins, Manager Health & Wellbeing, NSW Trade & Investment Dr Natasha Kiso, Wellbeing Manager, Ambulance Victoria Kelly O’Connor, Human Resources Manager, Fitness First Adam Forsythe, National WHSE & RTW, A.H. Beard Bedding & Winner of Return to Work Achievement Award for Workers Individual Award 2013 Julia Cohen, Director – Safety, Health & Wellbeing, University of Sydney Dr John McMahon, Director, Clinical Psychologist Centre Professor Helen Christensen, Director, Black Dog Institute Therese Fitzpatrick, Workforce and Workplace Program Leader, Beyond Blue Eliza Oakley, Mindful Employer Manager, SANE Australia Jared Dwyer, Port Hunter Conveyors, Highly commended Safety Ambassador of the Year 2013 Rachel Clements, Director, Centre for Corporate Health Robyn Walker, Director, Unison Communications Dr Sam Harvey, Senior Lecturer – Workplace Mental Health, University of New South Wales 8 EXCLUSIVE CASE STUDIES 3 rd Annual Workplace Psychological Injury Management Implementing early intervention strategies, policies and procedures to create a productive workplace environment 23 - 25 JUNE 2014 SIR STAMFORD CIRCULAR QUAY SYDNEY KEY BENEFITS OF ATTENDING Raise psychological injury awareness and encourage engagement Implement effective early intervention strategies Prevent bullying and harassment within the workplace Deliver health and wellbeing programs that promote a productive workplace Streamline procedures to implement effective return to work strategies Extremely interesting summit with leaders in their fields providing valuable information & insight into the very difficult area of Psychological Injury Management Dianne Somerville, Group Regional Workers Compensation Manager, Programmed Thank you! It was a pleasure listening to your presentation. Very knowledgeable and well prepared. Liliana Ciulinaru, Health & Injury Management Advisor, Jemena WHAT OUR PAST DELEGATES HAVE TO SAY Great workshop with a balance of theory and activity, that provided valuable tools to utilise in my organisation Joanne Sherlock, HR Manager, Calvary Care

Transcript of 8 S 3 Workplace Psychological Injury Management€¦ · decreased productivity, unresolved conflict...

Page 1: 8 S 3 Workplace Psychological Injury Management€¦ · decreased productivity, unresolved conflict and employee turnover. In this interactive workshop, delegates will learn: •

Organised byT | 61 2 9247 6000 F | 61 2 9247 6333 W | akolade.com.au

EXPERT SPEAKERS:• Tony Cotton, Director - Human Capital Research & Analysis, Australian Public Service Commission• Mina Podbereski, Director Regional Service NSW/ ACT - Regulatory Services Group, Comcare• Louisa Hudson, Head of Health and Safety – People Communications & Governance, National Australia Bank • Loren Murray, Head of Safety, Pacific Brands • Steve Mullins, Manager Health & Wellbeing, NSW Trade & Investment • Dr Natasha Kiso, Wellbeing Manager, Ambulance Victoria• Kelly O’Connor, Human Resources Manager, Fitness First • Adam Forsythe, National WHSE & RTW, A.H. Beard Bedding & Winner of Return to Work Achievement Award for Workers Individual Award 2013 • Julia Cohen, Director – Safety, Health & Wellbeing, University of Sydney • Dr John McMahon, Director, Clinical Psychologist Centre • Professor Helen Christensen, Director, Black Dog Institute • Therese Fitzpatrick, Workforce and Workplace Program Leader, Beyond Blue• Eliza Oakley, Mindful Employer Manager, SANE Australia• Jared Dwyer, Port Hunter Conveyors, Highly commended Safety Ambassador of the Year 2013• Rachel Clements, Director, Centre for Corporate Health• Robyn Walker, Director, Unison Communications• Dr Sam Harvey, Senior Lecturer – Workplace Mental Health, University of New South Wales

8 EXCLUSIVE

CASE STUDIES

3rd Annual

Workplace Psychological Injury ManagementImplementing early intervention strategies, policies and procedures to create a productive workplace environment

23 - 25 JUNE 2014 SIR STAMFORD CIRCULAR QUAY

SYDNEY

KEY BENEFITS OF ATTENDING

• Raise psychological injury awareness and encourage engagement• Implement effective early intervention strategies• Prevent bullying and harassment within the workplace• Deliver health and wellbeing programs that promote a productive workplace• Streamline procedures to implement effective return to work strategies

Extremely interesting summit with leaders in their fields providing valuable information & insight into the very difficult area of Psychological Injury Management

Dianne Somerville, Group Regional Workers Compensation Manager, Programmed

Thank you! It was a pleasure listening to your presentation. Very knowledgeable and well prepared.

Liliana Ciulinaru, Health & Injury Management Advisor, Jemena

WHAT OUR PAST DELEGATES HAVE TO SAY

Great workshop with a balance of theory and activity, that provided valuable tools to utilise in my organisation

Joanne Sherlock, HR Manager, Calvary Care

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3rd ANNUAL WORKPLACE PSYCHOLOGICAL INJURY MANAGEMENT

2 T | 61 2 9247 6000 F | 61 2 9247 6333 E | [email protected] W | akolade.com.au

3:50 CASE STUDY Preventing bullying and harassment- using the Work Health and Safety approach to building a positive workplace • Implementing procedures and strategies to prevent bullying and harassment • Implications of bullying on the health of individuals, teams and the organisation • Primary, secondary and tertiary interventions to minimise risk • Early intervention to prevent conflict from escalating • Working with employers, workers and others to ensure a harmonious workplace environment Mina Podbereski, Director Regional Service NSW/ACT - Regulatory Services Group, Comcare

4:30 Closing remarks from Chair and conference adjourns

DAY TWO: TUESDAY, 24th JUNE 20148:00 Registration opens9:00 Opening remarks from the Chair Loren Murray, Head of Safety, Pacific Brands

HEALTH AND WELLBEING PROGRAMS9:10 Reviewing and adapting organisational risk management framework to manage psychological injury risks • Identifying psychological hazards • Developing holistic and strategic risk management approach • Increasing staff mental health resilience and awareness Dr Natasha Kiso, Wellbeing Manager, Ambulance Victoria

9:50 Examining the key drivers of organisational health and occupational wellbeing • Identifying key drivers of psychological injury claims • Identifying and promoting key drivers of staff motivation & wellbeing • Providing supportive leadership • Improving employee morale • Improving overall quality of work team climate • Evidenced-based organisational strategies for the prevention of psychological injuries Dr John Mcmahon, Director, Clinical Psychologist Centre

10:30 Morning Tea

11:00 CASE STUDY Implementing an action plan to create a mentally healthy workplace and the expected ROI • Examining the costs and risk factors related to mental health conditions in the workplace • Identifying simple practical actions that can improve the mental health of all individuals in the workplace • Strategies to support people with mental health conditions • Revealing research commissioned and undertaken by Price Waterhouse Coopers focusing on the ROI for creating mentally healthy workplaces Therese Fitzpatrick, Workforce and Workplace Program Leader, Beyond Blue

11:40 Raising awareness and training managers to deliver a healthy workplace • Understanding workplace factors that contribute to psychological injury • Tools to identify the factors contributing to psychological injury • Strategies to manage workplace factors contributing to psychological injury in the workplace Tony Cotton, Director – Human Capital Research & Analysis, Australian Public Service Commission

12:20 Luncheon

DAY ONE: MONDAY, 23rd JUNE 20148:00 Registration opens9:00 Opening remarks from the Chair Loren Murray, Head of Safety, Pacific Brands

PSYCHOLOGICAL INJURY AWARENESS AND ENGAGEMENT9:10 CASE STUDY Investigating how to empower the individual to create a productive workplace • Empowering managers’ to engage staff and appropriately manage situations • Determining the role and value of individual within the organisation • Maximising the employees by adapting realistic expectations for staff, and outlining expectations and accountability Louisa Hudson, Head of Health and Safety – People Communications & Governance, National Australia Bank

9:50 CASE STUDY How engaging individuals with cultural sensitivity promotes a healthy work environment • Respecting different cultures and the importance of equality within the workplace • Encouraging and adopting open communication strategies • Engaging individuals that appear to be disconnected Kelly O’Connor, Human Resources Manager, Fitness First

10:30 Morning Tea

IMPLEMENTING EARLY INTERVENTION STRATEGIES11:00 Identifying the early warning signs of psychological injury • Early engagement and recognising issues of concern • Introducing new tools and resources to minimise psychological injury • Identifying the major triggers of psychological injury Professor Helen Christensen, Director, Black Dog Institute

11:40 Up to date research for strategies to prevent & deal with workplace psychological injury • Strategies to prevent mental health issues and promote wellbeing • Investigating cutting edge research to deal with psychological injury • Creating programs to promoting positive health at work Dr Sam Harvey, Senior Lecturer – Workplace Mental Health, University of New South Wales

12:20 Luncheon

1:20 Investigating how organisations manage psychological injury in a co-ordinated fashion • Looking at work related / non work related issues that impact the employee • Investigating how effectively managing staff can reduce worker compensation claims • Exploring policies and procedures that have a positive impact on the individual Julia Cohen, Director – Safety, Health & Wellbeing, University of Sydney

2:00 The importance of building relationships with vulnerable employees • Looking at how to effectively build a strong rapport with vulnerable employees • Understanding where to direct employees who may be at risk • Educating employers on how to effectively approach staff who have been impacted Eliza Oakley, Mindful Employer Manager, SANE Australia

2:40 Afternoon Tea

BULLYING AND HARASSMENT3:10 CASE STUDY Understanding why the need to belong, be accepted and conform influences safety behaviour and impacts psychological wellbeing in the workplace In this session, Loren discusses the extra ordinary results of a ground breaking safety behavioural study she conducted while working as National Safety Manager of the largest privately owned supply chain solutions company in Asia Pacific. Key topics discussed are: • Understanding the need to belong, be accepted and conform to the needs of an influential peer group • How safety behaviour and psychological wellbeing is affected by these 3 basic human desires • Lessons learned from the study findings • Practical applications of, lessons learned, for safety leaders Loren Murray, Head of Safety, Pacific Brands

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3T | 61 2 9247 6000 F | 61 2 9247 6333 E | [email protected] W | akolade.com.au

23rd - 25th June 2014 SYDNEY

1:20 CASE STUDY Strategies on building a cohesive work environment through productive safety management • Training and motivating safety managers who lead by example, develop and continually improve the safety system • Transferring safety ideas learned at work to the home environment and the psychological benefits of this integration • Improvements to the discipline system to change workers perceptions on safety and automatic reactions while conducting work Jared Dwyer, Port Hunter Conveyors, Highly commended Safety Ambassador of the Year 2013

EFFECTIVE RETURN TO WORK STRATEGIES2:00 CASE STUDY Implementing early intervention strategies in the workplace to identify and manage psychosocial factors that influence recovery & RTW outcomes • Applying consistent factors that influence recovery and sophisticated early intervention model to enable a reliable triage model for injury management • Key understanding of roles & responsibilities for all stakeholders, especially injured workers • Identifying flags and what can employers do to assist in managing these holistic factors that influence recovery & return to work outcomes • What is effective goal setting & best practice case management for workplace injuries Steve Mullins, Manager Health & Wellbeing, NSW Trade & Investment

2:40 Afternoon Tea

3:10 CASE STUDY Reintegrating absentee employees successfully back into work • Importance of creating a low stigma attached to psychological injury • Understanding the mental and physical state of an injured worker • Implementing interventions to ensure employees are to be effectively and safely returned to work. • Empowering the injured worker by renegotiating and adapting their role within the organisation. • The importance breaking the communication barrier and a good return to work plan. Adam Forsythe, National WHSE & RTW, A.H. Beard Bedding & Winner of Return to Work Achievement Award for Workers Individual Award 2013

3:50 PANEL DISCUSSION Streamlining our policies and procedures to create a productive working environment • Importance of implementing a strong code of conduct policy • Exploring open communication channels as an effective form of independent monitoring • Examining effective policies and procedures Steve Mullins, Manager Health & Wellbeing, NSW Trade & Investment Therese Fitzpatrick, Workforce and Workplace Program Leader, Beyond Blue Kelly O’Connor, Human Resources Manager, Fitness First

4:30 Closing remarks from the Chair and conference adjourns

POST-CONFERENCE WORKSHOPS:DAY THREE: WEDNESDAY, 25th JUNE 2014

WORKSHOP A: 9:00- 12:30An essential tool kit for managers to effectively manage psychological injury

This practical hands-on session pin points 3 main areas of concern to prevent psychological injury within your organisation, and provides you with the essential tools to intervene once behaviour is observed. We investigate intervention techniques, programs and referral options.

Delegates will learn: • How to recognise psychological symptoms before it turns into psychological injury • Practical skills to help you identify employees that may be struggling • How to respond to what’s been observed • Highlighting the best practice treatment • Investigating the best practice rehabilitation interventions • Successful programs and tools using a holistic model to prevent injury • Examining what your referral options are

Rachel Clements, Director, Centre for Corporate Health

WORKSHOP B: 1:30- 4:30Creating a supportive environment to boost morale and performance of your employees

There is no denying that the costs associated with low employee morale can be calculated by looking at the expenses associated with decreased productivity, unresolved conflict and employee turnover.

In this interactive workshop, delegates will learn: • Investigating new ways to increase performance and boost morale of employees • Practical ways to reduce burnout and create a supportive environment • Using an open policy as an effective way of communication • How building strong relationships can have a positive effect of the workplace and reduce absenteeism

Robyn Walker, Director, Unison Communications

(Morning / Afternoon Tea and Lunch will be provided for all delegates)

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