10 Luglio 2014 Palma di Maiorca

H.R. consulting company and a employment and training agency for both public

and private actors.

Official member of FECBOP

(European Federation of Skills Assessment Centres)

Training programs planning and management

Skills assessment and placement programs management

for redundant workers in private companies

Career counseling for both public and private actors

Staff recruiting for firms

Coaching and career counseling activities

Conform main activities consist of:

Conform s.r.l.

Conform Best Practises

We’ll specify which of these profiles help firms to identify new professional profiles, detect training

needs and reduce passive attitude to resistance to change.

Identification and description of three profiles as best practices

for companies’ guidance services within Conform’s activities.

Job account for CPI

Outplacement counselor for redundant workers

Business coach

Project name

Main activities

Academic profile

Soft skills and competences

Technical skills and Competences

New Skills required

For each profile:

Main activities:

- Company search

- Services presentation (through a direct visit)

- Needs survey (even identifying both new professional profiles both training needs)

- Choice of the best service according to the needs surveyed

(matching services, ESF European Social Found for training)

- Keep constant contacts with firms

Academic profiles:

- High school/University degree + experience in this role

Job Account for CPI (Centro per l’Impiego Provincia di Genova- Public Sector)

Project name:

Soft skills:

- Listening and interpersonal communication skills

- Marketing skills

Technical skills:

- Local labour market

- Company structure systems

- Recruiting and training processes

- Work legislation

New skills required:

- Social and information networking used in recruiting/marketing

tools

Job Account for CPI (Centro per l’Impiego Provincia di Genova- Public Sector)

Project name:

Main activities:

- Presentation of the service first to the company and to the workers

- Workers’ skills assessment according to the EU standards (both group and individual sessions

are foreseen)

- Scouting actions within the ouplacement process

- Reduce passive attitude managing crisis process

Academic profiles:

- High school/University degree + experience in this role

Outplacement counselor for redundant workers

Project name:

Soft skills:

- Listening and interpersonal communication skills

- Counseling attitudes

Technical skills:

- Local labour market

- Company structure systems

- Recruiting and training processes

Individual interviews and group activities management

- Counseling and skills assessment techniques

New skills required: - Social and information networking used in recruiting

Outplacement counselor for redundant workers

Project name:

Main activities:

-Needs analysis (survey of motivation, company’s culture, environment and communicative

processes)

- Project design tailored according both company’s culture and needs, detecting training needs

- Teaching and training aimed to transmit skills and know how, reducing passive attitude and

resistance to change.

- Supervision of activated changes

Academic profiles:

- University degree + experience in this role; coach/counselor certificate

Business coach for commercial development

Project name:

Soft skills:

- Listening and interpersonal communication skills

- Counseling and coaching attitudes

- Analysis and reading companies’ contest

-Groups formation and management techniques

Technical skills:

- Cognitive processes and psychology notions

- Company structure systems

- Individual interviews and group activities management

Business coach for commercial development

Project name:

CONCLUSIONS: Such good practices we have identified within Conform’s activities are an example of how Public Employment Centres too can meet private organizations’ needs, with the support of career consultants/job accounts whose skills can facilitate the huge changes that the labour market is facing.