7654639 53 Responsibility Authority

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Quality Management System Manual

Docu. Title Responsibility & Authority

Dept. Code 600013 Department Quality System

Docu. No MAXOP-QMS-05 Eecti!e Date 12.08.03

"ssue # $ 01 Re!ision # : 00

RESPONSIBILITY AND AUTHORITY

MANAGING DIRECTOR (M.D)

1. Overall incharge of the company

2. Establishing the Quality policy.

3. Ensuring that Quality policy is understood and implemented at all levels of the organisation.

4. Approving Quality Manual and procedure on Management evie!" #usiness $lan % &ontractevie!.

'. (efining the responsibility " authority and interrelationship of personnel at )or*s +ead , -unctional+ead.

. $roviding the identified resources.

/. 0dentification of ne! proect mar*et and product.

. ominates the Management epresentative.

. 0dentify % ominates the customer representative.

15. &hairman of the Management evie! &ommittee" responsible for assessing suitability %effectiveness of the 6uality systems

11. &hairman of #usiness $lan &ommittee 7#.$.&.8" responsible for formulation and revie! of#usiness $lan.

12. 9a*ing the strategic initiatives for employee development for company:s development.

MANAGEMENT REPRESENTATIVE:

%repared & Appro!ed y "ssued y

MR MD

%age 1 of 1


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"ssue # $ 01 Re!ision # : 00

1. Establishing" implementation % maintenance of 6uality system.

2. Ensuring a timely revie! of 6uality system for effective implementation.

3. eporting to the management on the progress of 6uality system % the non; conformitiesobserved during audits

4. Ensuring corrective % preventive action on 6uality system related non;conformities.

'. $repare annual audit plan for all departments.

. $repare Audit schedule and conduct internal audit of all the departments.

/. $repare &:s7 on &onformity report8 for the non;conformities observed during internalaudit.

. &o;ordinate !ith the respective department for closure of all &:s comes out duringinternal and e


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2. 9o approach customers for their feedbac*.

3. &onveying the customer feedbac* to all concerned in the Ma


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"ssue # $ 01 Re!ision # : 00

2. Member management revie! committee % #usiness plan committee.

3. &reating budget for the department and integrate !ith company:s budget.

DIRECTOR (MAR"ETING) Deptt. Code: 6##

1. &ontract evie! for e


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"ssue # $ 01 Re!ision # : 00

4. Member of Management evie! Meeting.

HOD ( E$CISE % DISPATCH ) Deptt. Code: 6&

1. evie! customer re6uirements !.r.t dispatches .

2. (ocumentation including invoicing !ith respect to out going consignments.

3. Maintain customer files !.r.t. dispatches.

4. Ensure proper loading of out going consignments.

'. Maintain accounts of all customer supplied products.


MR MD

%age 5 of 1


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"ssue # $ 01 Re!ision # : 00

. 9o ensure the timely submission of the correct returns % reports to E


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12. &o;ordinate !ith production and QA department for mista*e proofing in the process control.13. Maintain the files related to customer documents.

B14. $reparation of responsibilities of subordinates.1'. $repare development plan for subordinates for their development.1. 0dentify training needs for their subordinates.1/. 9o do the performance evaluation of their subordinates

C

23.Member of A$Q$ team.24.Member Management evie! &ommittee" to update management about the points !hereimprovement is needed.

Deptt. Code: 66

MANAGER UALITY ASSURANCEA

1. $repare inspection std for incoming" in process % final inspection.2. Audit the process at all stages li*e in process" incoming % final as per inspection std.3. 0nform the +.O.( production in case on;conformity is observed in in process % -inal

inspection by raising &orrective % $reventive Action eport.4. 0n case the on;conformity is observed in #ought out components inform to purchase

department through on conformity report.'. 9a*e corrective and preventive action from +.O.( production for the on;conformity.. Audit the supplier Quality system in co;ordination of $urchase department.

/. $repare supplier Quality ating.. ecord customer &omplaints received from the customer in customer complaint register.. $repare &ounter Measure eport for all &ustomer &omplaints.15. $repare the trends of reection $$M both for in house and customer end on (aily and

Monthly #asis.11. Maintain" (evelop and implementation of a system of ?$& % M?A.12. Authority to stop production if necessary" to correct Quality problems.


MR MD

%age " of 1


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"ssue # $ 01 Re!ision # : 00

13. =rant deviations observing merits,(emerits.14. evie! the &ustomer ?atisfaction 0nde


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"ssue # $ 01 Re!ision # : 00

1.0n case of any re6uirement raise the indent.1.(ecision of e6uipment related to production % raise the re6uirement.25.evie! procedure of production related processes.21.-or doing continuous improvement give suggestion and encourage employees to givesuggestions.22.Manage administrative functions of department.23.$repare departmental obectives.24.(evelopment of plan of subordinates for their development.2'.$repare responsibilities of subordinate.2.9o do the performance evaluation of subordinate.2/.0dentify the training needs of subordinates.

2.Member of A$Q$ team.2.Member management revie! committee.

HOD MAINTENANCE Deptt. Code: 6*

A 1. $repare a master list of all e6uipments available in company and give its identification o. to it.2. $repare predictive and preventive maintenance schedule of machines of all processes and utilities.3. $lan" (o and Monitor the predictive and preventive maintenance of machines and utilities as per

plan.4. $repare list of critical spares of Machines and utilities.'. Maintain minimum inventory of all critical spares of machines and utilities.. $repare chec*list for preventive maintenance of machines and utilities./. eceive brea*do!n intimation of machine from production and get it repaired.. Maintain machine history card of all machines and utilities.. Analysis the brea*do!n trend of machines and utilities on monthly basis.15. &o;ordinate !ith e


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"ssue # $ 01 Re!ision # : 00

B

1'. $reparation of responsibilities of subordinates.1. $repare development plan for subordinates for their development.1/. 0dentify training needs for their subordinates.1. 9o do the performance evaluation of their subordinates.

C

1. Member of MM Meeting.

HOD PPC Deptt. Code:

A

1. eceive customer schedules of the month.2. $repare % monitor customer !ise sales of the month.3. $repare the monthly re6uirement of a! Material *eeping in vie! the minimum inventory norms as

per customer schedules.4. $repare monthly production plan *eeping in vie! the sales target of the month.'. $repare daily production plan and monitor it.. Maintain the inventory levels of stoc*s at 0ncoming" 0n process and -inal stage./. evie! the shortage list of items on daily basis.. &o;ordinate !ith Engineering and $roduction departments to increase the $roductivity.. Monitor the dispatches as per customer schedule and prepare countermeasure in case there is

short fall.

B

15. $reparation of responsibilities of subordinates.11. $repare development plan for subordinates for their development.12. 0dentify training needs for their subordinates.


MR MD

%age 10 of 1


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"ssue # $ 01 Re!ision # : 00

13. 9o do the performance evaluation of their subordinates.

C


UALITY+PROCESS ENGINEER: Deptt. Code$ '(((('

1. -irst piece approval of product during initial setup of the process and give clearancefor production.

2. Audit the process as per 0nprocess 0nspection standard and maintain the 0n $rocess0nspection eport.

3. 0nform the Quality +ead and $roduction Engineer in case problem observed in productand process during production.

4.Maintain D; bar charts for the critical characteristics.

'.(isplay and maintain the imit sample at all the stages of the process.

.Cerification of reection and $reparation of reection report on daily basis.

/.$repare the countermeasure of all the reections !ith assistance of Quality +ead.

.Authority to stop the production if necessary to correct 6uality problem after discussion !ith+.O.( 7QA8.


MR MD

%age 11 of 1


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"ssue # $ 01 Re!ision # : 00

STANDARD ROOM ENGINEER: Deptt. Code$ '(((('

1. $repare the master list of all the 0nspection Measuring 0nstrument.

2. $repare the calibration schedule of all the instruments.

3. &o;ordinating !ith e


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"ssue # $ 01 Re!ision # : 00

HOD STORES Deptt. Code: 6#

A

1. eceive the material as per delivery schedules for supplier.2. Cerify the 6uantity and documents as per challan ,#illed Qty.3. $repare M and offer material for inspection to QA.4. Maintain stoc* register for all the items.'. $rovide location and identification of all items in the store.. 0ssue material to concerned departments as per daily production plan.

/. ?end bac* reected items to suppliers along !ith reection,debit note in co;ordination !ithfinance.. $repare inventory of stores as and !hen decided as per company policy.. Ensure proper storage of material in store.15. $repare shortage list of items on daily basis.11. Maintain -0-O in the store % *eep record of self life material.12. evie! procedure of stores related processes.

B13. $reparation of responsibilities of subordinates.14. $repare development plan for subordinates for their development.1'. 0dentify training needs for their subordinates.

C

1'. Member of MM Meeting.


MR MD

%age 13 of 1


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"ssue # $ 01 Re!ision # : 00

HOD TOOLROOM Deptt. Code : 6#

A

1. $repare list of approved (ies,Moulds.2. $repare preventive maintenance schedule of (ies,Moulds.3. $repare chec*list for preventive maintenance of (ies.4. (o preventive maintenance of dies as per schedule.'. $repare and maintain (ie history card.. eceive brea*do!n slip of dies from production and repair the dies./. &o;ordinate and monitor the activities of preparation of e! (ie,9ool from e


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"ssue # $ 01 Re!ision # : 00

UALITY ENGINEER (FINAL INSPECTION) Deptt. Code$ '(((('

1. Ensure the -inal product 6uality as per customer re6uirement.

2. $repare -inal 0nspection reection report and verification of reections on daily basis.

3. $repare $areto graph on monthly basis for reection !ith assistance of QA +ead.

4. 0nform to Quality +ead and $rocess Quality engineer in case problem observed.

'. $ac*ed audit to be done as (oc* Audit schedule.

. 0mplementation and maintain record of ?$& % M?A.

/. Maintain &ustomer &omplaint egister.

. $repare $reventive and corrective action for the customer complaint.

. 0mplement the $reventive and corrective action for the customer complaint.


MR MD

%age 15 of 1


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"ssue # $ 01 Re!ision # : 00

SECTION INCHARGE (P%A) : Deptt. Code: 6,

1. 9o prepare manpo!er budget and get M.(.:s approval.2. 9o ensure right type and 6uality of man po!er in the company.3. 9o identify the training needs of the employees % arrange training through e


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"ssue # $ 01 Re!ision # : 00

SECTION INCHARGE PURCHASE Deptt. Code:

1. $reparation of $urchase Order 7$.O8 for productive and capital items.

2. eceive monthly schedule of a! material from $$&.

3. ?end and monitor delivery schedules of suppliers of a! material.

4. eceive 6uotation from atleast t!o or more sources and get it approved from =Moperations and then release $.O to them.

'. $repare list of Approved suppliers.

. &o;ordinate !ith QA for supplier audits and upgradation.

/. $repare delivery rating of all suppliers on si< monthly basis.

. egularly monitor the indent of items from all departments.

. &o;ordinate !ith suppliers for on;conformity of items and follo! the countermeasurereport.

15. Beep record and control of dra!ing" ?tandards given to supplier for development,supplyof items.



MR MD

%age 1" of 1


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"ssue # $ 01 Re!ision # : 00

SECTION INCHARGE (MIS) Deptt. Code:6#

1. (evelopment of information applications in oracle using developer 2555 % designer 2555.

2. M$ , E$ pac*age selection % implementation of modules to start !ith "?tores" -inance"$ersonnel % then other departments respectively.

3. ?trengthen further computer net!or* at MADO$ % other e

7654639 53 Responsibility Authority

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