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    A PROJECT REPORTA PROJECT REPORT

    ONON

    BINGOBINGO

    (A COMPARATIVE STUDY)(A COMPARATIVE STUDY)

    A Project Report submitted in partial fulfilment of the requirements for theA Project Report submitted in partial fulfilment of the requirements for the awards of the degree ofawards of the degree of

    MASTER OF BUSINESS ADMINISTRATIONMASTER OF BUSINESS ADMINISTRATION

    TOTO

    STUDENTS DECLARATIONSTUDENTS DECLARATION

    I here by declare that the Project Report conducted onI here by declare that the Project Report conducted on

    BINGOBINGO

    Place:Place: ESHA GOELESHA GOEL

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    Date:Date: E. No.- 0271333907E. No.- 0271333907

    CERTIFICATECERTIFICATE

    This is to certify that the Project Report onThis is to certify that the Project Report on

    BINGOBINGO

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    ContentsContents

    1. INTRODUCTION1. INTRODUCTION

    1.1 General Introduction1.1 General Introduction

    1.2 Objectives of Project1.2 Objectives of Project

    1.3 Industry Profile of Food Processing IndustryA) Indian Food Processing IndustryB) Indian Snacks Industry:An OverviewC) SWOT analysis of Indian Snacks Industry

    2. PROFILE OF THE ORGANISATION: ITC Ltd.

    A) EstablishmentB) Growth and Diversification

    3. STUDY OF SELECTED RESEARCH PROBLEM

    3.1 Statement of Research Problem

    3.2 Statement of Research Objectives3.3 Research Design & Methodology3.4 Analysis of Data3.5 Summary of Other Findings3.6 Recommendations and Conclusions

    APPENDIXAPPENDIX

    A) Questionnaire SampleA) Questionnaire Sample

    B) BibliographyB) Bibliography

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    CHAPTER.1

    INTRODUCTION

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    CHAPTER.1 INTRODUCTION

    1.1 GENERAL INTRODUCTION

    The project purports to decipher the satisfaction level as well as the preferences

    of consumers pertaining to the various flavours of BINGO- a new range of

    savoury snacks launched by ITC. We aim to analyse the success, marketability

    and future growth prospects of BINGO. We also intend to study the spending

    habits and motivation of consumers for buying snacks.

    Basically we intend to find out the most popular flavour of BINGO in the market

    from our sample. Snacks as such are a very minor part of the food processing

    industry because snacks sector is largely unorganised. Here we will also look

    into the market trends in snacks over the years.

    For this a survey was conducted in Delhi where respondents were asked to fill a

    questionnaire. The data was collected and analysed to obtain conclusions.

    This report carries an introduction of the company profile, detail of the

    methodology followed detailed data analysis and the results so obtained with the

    variety of graphs along with given.

    1.2 OBJECTIVES OF THE STUDY

    1. To study the snacks industry as a part of food processing industry.

    2. To study the company profile of ITC Ltd the makers of BINGO.

    3. To study the trends in snacks industry.

    4. To analyse and interpret the results of sample collected.

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    5. To determine the future course of action by ITC.

    6. To find conclusions to our project.

    1.3 INDUSTRY PROFILE OF INDIAN FOOD PROCESSING

    INDUSTRY

    A) Indian Food Processing Industry

    Food processing industry in India is a sunrise sector that has gained prominence

    in the recent years. Availability of raw materials, changing lifestyles and

    relaxation in policies has given a considerable push to the industrys growth.

    This sector is among the few that serves as a vital link between the agriculture

    and industrial segments of the economy. Strengthening this link is of critical

    importance to improve the value of agricultural produce; ensure remunerative

    prices to farmers and at the same time create favorable demand for Indian

    agricultural products in the world market. A thrust to the food processing sector

    implies significant development of the agriculture sector and ensures value

    addition to it.

    Ministry of Food Processing Industries

    The Ministry was set up in 1998 and the industry segments that come under its

    purview are:

    Fruit & Vegetable processing (including freezing and dehydration)

    Grain Processing

    Processing of Fish (including canning and freezing)

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    Processing and refrigeration of certain agricultural products, dairy

    products, poultry and eggs, meat and meat products

    Industries related to bread, oilseeds, meals (edible), breakfast

    foods, biscuits, confectionery, savory snacks, malt extract, protein isolate,

    high protein food, weaning food and extruded food products (including

    other ready-to-eat foods)

    Beer, including non-alcoholic beer

    Alcoholic drinks from non-molasses base

    Aerated water and soft drinks

    Specialized packaging for food processing industries.

    The Ministry of Food Processing Industries, GoI, has estimated the size of the

    Indian food market at US$ 191 bn (Rs 8,600 bn). The processed food market is

    projected to be over US$ 100 bn, of which the primarily processed food market

    accounts for 60%, while the value-added processed food market is around 40%.

    The average annual growth of the food processing industry has been around 8%

    between FY01-FY06. The segments that have driven the growth are the

    beverages and meat & meat products and processed fish sectors. The food

    processing industry in India has a share of 1.5% in the total GDP of the country,

    and as part of total manufacturing accounts for 9%. Indias share in world trade

    in respect of processed food is about 1.6%.

    An extensive and highly fragmented industry, the food processing sector largely

    comprises of the following sub-segments: fruits & vegetables, milk and milk

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    products, beer & alcoholic beverages, meat and poultry, marine products, grain

    processing, packaged/convenience food and packaged drinks. A large number of

    players in this industry are small sized companies, and are largely concentrated

    in the unorganized segment. This segment accounts for more than 70% of the

    output in volume terms and 50% in value terms. However, though the organized

    sector is comparatively small, it is growing at a much faster pace

    B) INDIAN SNACKS INDUSTRY:An Overview

    Snacks are a part of Consumer Convenience/ Packaged Foods segment. Snack

    is described as a small quantity of food eaten between meals or in place of a

    meal. Snack food generally comprises bakery products, ready-to-eat mixes,

    chips, namkeen and other light processed foods According to the ministry of food

    processing, the snack food industry is worth Rs 100 billion in value and over

    4,00,000 tonnes in terms of volume.

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    Though very large and diverse, the snacks industry is dominated by the

    unorganized sector. According to an Apeda survey almost 1,000 snack items

    and 300 types of savouries are sold across India. The branded snacks are sold

    at least 25% higher than the unbranded products. Savoury snacks have been a

    part of Indian food habit, since almost ages. Though there is no particular time

    for snacks, normally they are consumed at teatime. The variety is almost mind-

    boggling with specialties from all regions, which have gained national

    acceptance.

    The industry has been growing around 10% for the last three years, while the

    branded segment is growing around 25% per annum to stand at Rs 5,000-Rs

    5,500 crore, due to various reasons like Multiplex culture, snacking at home

    while watching TV, pubs and bars (where they are served free). AC Nielsen's

    retail audit shows that the large sales volumes are due to a marked preference

    for ethnic foods, regional bias towards indigenous snacks and good value-for-

    money perception.Of course the branded segment is much smaller at Rs 2,200

    crore, which is what makes it so attractive to food Companies that are looking at

    bigger shares. In the branded snacks market, to get down to basics, Frito Lay

    commands a share of 45%, followed by Haldirams at 27% and ITC at 16%. The

    rest is divided between a handful of new entrants, wannabes and many regional

    players.

    Of the wide range of snacks available, potato chips constitute a sizeable

    segment of the Indian snack food industry, according to India Infoline. The potato

    chip market is generally an unorganized industry. Nearly all potato chip snack

    products are manufactured and sold locally. There is also no uniform standard for

    packaging, as there is in Europe, the United States and other more developed

    http://www.financialexpress.com/section/Companies/95/http://www.financialexpress.com/section/Companies/95/
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    regions. Many snack foods are sold loose or packaged in poly-pouches, which

    may only be folded, or in some cases, stapled closed. As the Indian economy

    continues to grow, and production standards improve, many snack food

    companies are making significant investments into plant equipment and

    packaging machinery.

    Pepsi Foods Ltd., now known as Frito-Lay India Ltd., produces India's largest

    snack food manufacturers brands, including Ruffles, Hostess, Cheetos and Uncle

    Chips. Frito Lay's story is an example of how American recipes were adjusted to

    satisfy local tastes. Procter & Gamble's Pringles brand of potato crisp was

    launched in Delhi in 1999. Pringles is also a baked potato crisp, unlike many

    other potato based Indian snack foods that are fried. P&G currently imports the

    Pringles product and therefore the product has been priced at a premium and is

    marketed to a micro-niche.

    C) SWOT Analysis of Snacks Industry

    Strengths

    Abundant availability of raw material

    Vast network of manufacturing facilities all over the country

    Vast domestic market

    Urbanisation

    Weaknesses

    Low availability of adequate infrastructural facilities

    Lack of adequate quality control & testing methods as per international

    standards

    Inefficient supply chain due to a large number of intermediaries

    High requirement of working capital

    http://www.allbusiness.com/retail-trade/food-beverage-stores-specialty-food/811287-1.htmlhttp://www.allbusiness.com/retail-trade/food-beverage-stores-specialty-food/811287-1.html
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    Opportunities

    Rising income levels and changing consumption patterns

    Favourable demographic profile and changing lifestyles

    Integration of development in contemporary technologies such as

    electronics, material science, bio-technology etc. offer vast scope for rapid

    improvement and progress

    Opening of global markets

    Threats

    Affordability and cultural preferences of fresh food

    High inventory carrying cost

    High taxation

    High packaging cost

    Competition between national and regional players

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    CHAPTER.2

    PROFILE OF THEORGANIZATION:

    ITC Ltd.

    CHAPTER.2 PROFILE OF THE ORGANISATION

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    ITC LIMITEDA) Establishment:

    Incorporated on 24 August 1910 as the Imperial Tobacco Company of India

    Limited, the company's name was changed to ITC Limited in 1974. Rated

    among the 'World's Best Big Companies' by Forbes magazine, ITC ranks third

    on all major profit parameters among India's private sector corporations. ITC

    employs over 20,000 people at more than 60 locations across India. It has a

    turnover of $3 billion.

    B) Growth and Diversification:

    ITC is one of India's foremost private sector companies with a market

    capitalization of nearly US $ 18 billion and a turnover of over US $ 4.75 billion.

    ITC is rated among the World's Best Big Companies, Asia's 'Fab 50' and the

    World's Most Reputable Companies by Forbes magazine, among India's Most

    Respected Companies by Business World and among India's Most Valuable

    Companies by Business Today. ITC also ranks among India's top 10 `Most

    Valuable (Company) Brands', in a study conducted by Brand Finance and

    published by the Economic Times.

    ITC has a diversified presence in Cigarettes, Hotels, Paperboards & Specialty

    Papers, Packaging, Agri-Business, Packaged Foods & Confectionery,

    Information Technology, Branded Apparel, Personal Care, Stationery, Safety

    Matches and other FMCG products. While ITC is an outstanding market leader in

    its traditional businesses of Cigarettes, Hotels, Paperboards, Packaging and

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    Agri-Exports, it is rapidly gaining market share even in its nascent businesses of

    Packaged Foods & Confectionery, Branded Apparel and Stationery.

    As one of India's most valuable and respected corporations, ITC is widely

    perceived to be dedicatedly nation-oriented. Chairman Y C Deveshwar calls this

    source of inspiration "a commitment beyond the market". In his own words: "ITC

    believes that its aspiration to create enduring value for the nation provides the

    motive force to sustain growing shareholder value. ITC practises this philosophy

    by not only driving each of its businesses towards international competitiveness

    but by also consciously contributing to enhancing the competitiveness of the

    larger value chain of which it is a part."

    ITC's diversified status originates from its corporate strategy aimed at creating

    multiple drivers of growth anchored on its time-tested core competencies:

    unmatched distribution reach, superior brand-building capabilities, effective

    supply chain management and acknowledged service skills in hoteliering. Over

    time, the strategic forays into new businesses are expected to garner a

    significant share of these emerging high-growth markets in India.

    ITC's Agri-Business is one of India's largest exporters of agricultural products.

    ITC is one of the country's biggest foreign exchange earners (US $ 2.8 billion in

    the last decade). The Company's 'e-Choupal' initiative is enabling Indian

    agriculture significantly enhance its competitiveness by empowering Indian

    farmers through the power of the Internet. This transformational strategy, which

    has already become the subject matter of a case study at Harvard Business

    School, is expected to progressively create for ITC a huge rural distribution

    infrastructure, significantly enhancing the Company's marketing reach.

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    ITC's wholly owned Information Technology subsidiary, ITC Infotech India

    Limited, is aggressively pursuing emerging opportunities in providing end-to-end

    IT solutions, including e-enabled services and business process outsourcing.

    ITC's production facilities and hotels have won numerous national and

    international awards for quality, productivity, safety and environment

    management systems. ITC was the first company in India to voluntarily seek a

    corporate governance rating.

    ITC employs over 21,000 people at more than 60 locations across India. The

    Company continuously endeavors to enhance its wealth generating capabilities

    in a globalizing environment to consistently reward more than 3, 88,000

    shareholders, fulfill the aspirations of its stakeholders and meet societal

    expectations. This over-arching vision of the company is expressively captured

    in its corporate positioning statement: "Enduring Value. For the nation. For the

    Shareholder."

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    CHAPTER.3

    STUDY OF SELECTEDRESEARCH PROBLEM

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    STUDY OF SELECTED RESEARCH PROBLEM

    3.1 STATEMENT OF RESEARCH PROBLEM

    In the branded snacks market, to get down to basics, Frito Lay commands a

    share of 45%, followed by Haldirams at 27% and ITC at 16%. The

    rest is divided between a handful of new entrants, wannabes and many regional

    players. Out of these ITCs Bingo is a new entrant in the market, which was

    launched in 2007. ITC has launched Bingo in a wide variety of flavours and

    formats, ranging from potato chips to finger snacks. Because of its different and

    catchy advertisements Bingo has created a buzz in the market.

    Therefore, our aim was to find out the most popular flavour of Bingo among all

    the offerings.

    We began our analysis by dividing people into those who like to eat snacks and

    those who dont. We based our study on the survey of people who like to eat

    snacks. This survey was conducted in Delhi. To collect the data we designed a

    questionnaire.

    3.2 STATEMENT OF RESEARCH OBJECTIVES

    The main objectives of our research were as follows:

    To find out what percentage of population likes to eat snacks.

    To find out which flavour of Bingo is most preferred.

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    To analyse the reason for the popularity of the most preferred snack.

    To know the satisfaction level of people who eat Bingo.

    To find out how much people spend on snacks weekly.

    To find out the preferences of people for different brands.

    3.3 RESEARCH DESIGN & METHODOLOGY

    Research design is the basic framework which provides guidelines for the rest

    of research process. It specifies the methods for data collection and data

    analysis .In this research project we have used the survey method of data

    collection, to be more specific questionnaire method. We conducted a survey in

    Delhi. Out of the universe of 500 our sample size is 50. Respondents in the

    sample size were asked to fill the questionnaires to gather the data.

    3.4 ANALYSIS OF DATA

    In order to extract the meaningful information from the data collected an analysis

    of data is done using pie charts, bar graphs etc.

    The first objective of the research project is concerned with finding

    out what percentage of people likes to eat snacks. The pie chart

    given below is clear on the percentage of people who like to eat

    snacks. Out of 50 respondents 36 like to eat snacks while 14 dont.

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    Oursecond objective is concerned with finding out which flavour of

    Bingo is most preferred.

    Table showing the responses of people:

    Flavours Respondents(value)

    Respondents(percentage)

    Masala Potato chips 3 8%Salted Potato chips 1 3%Tomato Potato chips 3 8%Chatkila Nimbu Achar Potato chips 1 3%Tandoori Paneer Tikka Potato chips 3 8%Mad Angles 22 61%Tedhe Medhe 1 3%Livewires 2 6%

    yes, 36, 72%

    no, 14, 28%

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    8%

    3%

    8%

    3%

    8%

    61%

    3%6%

    Masala Potato chips

    Salted Potato Chips

    Tomato Potato chips

    Chatkila Nimbu Achar Potato

    ChipsTandoori Paneer Tikka potatochipsMad Angels

    Tedhe Medhe

    Livewires

    The above table and pie chart shows the responses of the people. It is clear that

    Bingos Mad Angles dominates the market for Bingo. The second spot is shared

    by two flavours equallyMasala potato chips and Tandoori Paneer Tikka potato

    chips. Third most popular format of Bingo is Livewires and the fourth spot is

    shared by Salted Potato Chips, Chatkila Nimbu Achar potato chips and Tedhe

    Medhe.

    The third objective was to analyse the reasons for the popularity of

    the most preferred flavour. For this the respondents were asked

    what do they like most about Bingo. Following pie chart shows their

    responses.

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    11%

    16%

    8%

    13%

    5%

    47%

    Taste

    Variety

    Quality

    Price

    Quantity

    Packaging

    From the above pie chart we can see that people like the taste of Bingo the

    most i.e. they like to eat Mad Angles Because of its unique format and

    flavour.

    Fourth objective was to find out how much people are satisfied with

    Bingo. Following pie chart shows the satisfaction level of people:

    very

    satisfied

    44%

    somewhat

    satisfied

    39%

    unsatisfied

    17%

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    The fifth objective was to find out how much people spend weekly

    on snacks.

    20

    11

    5

    0

    5

    10

    15

    20

    25

    Money Spent

    No.of people

    Below 50

    50-100

    Above 100

    From the above diagram it is clear that most people spend below Rs.50 on

    Snacks. And very small part of the sample spends more than Rs.100 on

    snacks weekly.

    Oursixth and last objective was to find out the preferences of people

    for different brands. Here, we aim to find out the most popular brand

    of snacks excluding Bingo.

    13

    7

    9

    2

    5

    0

    2

    4

    6

    8

    10

    12

    14

    No. of

    people

    Snacks Brands

    Lays

    Kurkure

    Uncle chips

    Pringles

    Haldirams

    namkeens

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    BIBLOGRAPHY

    SME rating agency of India ltd.

    www.allbusiness.com

    http://www.financialexpress.com/news/Just-munch-it/271873/0

    www.itcportal.com

    http://www.allbusiness.com/http://www.itcportal.com/http://www.allbusiness.com/http://www.itcportal.com/