Louisville, Kentucky April 16 – 18

72nd Annual Meeting

SACUBO 2000

The Southern Associationof College and UniversityBusiness Officers

Program and Schedule

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WELCOME TO SACUBO 2000!

The SACUBO 2000 Host Committee welcomes you toLouisville. We think you will find the program educationaland the social functions unforgettable.

It is with pleasure that the Host Committee brings this con-ference to you. We are dedicated to providing you the“Bluegrass” hospitality you deserve. Please don’t hesitate tocontact us at the conference registration desk or at any ofthe conference functions if we can assist you during yourvisit to Kentucky. The Host Committee will be wearing redgolf shirts with the SACUBO 2000 logo, so you should beable to find us easily when needed. We are excited that youmade the decision to “join us in the winners’ circle” andare committed to making this a winning experience for allof our guests!

2000 Host Committee

Chair: Larry Owsley, University of Louisville

Dan Ash, Metropolitan College

Michael Baker, Northern Kentucky University

Ken Clevidence, University of Kentucky

Patrick Cecil, Louisville Presbyterian Theological Seminary

Porter Daily, Morehead State University

Tom Denton, Murray State University

Arthur Foley, The University of North Carolina at Asheville

Wayne Hall, University of Louisville

Nancy Horner, Oklahoma State University

Linda Kuhnhenn, Eastern Kentucky University

Bob Lovitt, University of Texas at Dallas

Ann Mead, Western Kentucky University

Mitchell Payne, University of Louisville

Terri Rutledge, University of Louisville

Carson Smith, Kentucky State University

Leellen Starrett, University of Louisville

Cindra Stiff, Kentucky Wesleyan College

Bob Zimlich, Bellarmine College

Larry Zink, University of Louisville

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72nd Annual Meeting

SACUBO 2000The Southern Associationof College and University

Business Officers

Table of Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2000 Host Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Friday, April 14 Meeting Schedule . . . . . . . . . . . . . . . . . . . . 4

Saturday, April 15 Meeting Schedule . . . . . . . . . . . . . . . . . . 5

Sunday, April 16 Meeting Schedule . . . . . . . . . . . . . . . . . . . 6

Monday, April 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

General Session I. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Concurrent Session I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Concurrent Session II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

General Session II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Tuesday, April 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

General Session III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

General Session IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Concurrent Session III . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

General Session, Breakout I . . . . . . . . . . . . . . . . . . . . . . 15

General Session, Breakout II . . . . . . . . . . . . . . . . . . . . . . 16

Professional Development Calendar . . . . . . . . . . . . . . . . . 17

1999-2000 Program Committee . . . . . . . . . . . . . . . . . . . . . 17

1999-2000 Board of Directors . . . . . . . . . . . . . . . . . . . . . . . 18

Directors at Large . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Representatives to NACUBO . . . . . . . . . . . . . . . . . . . . . . . . 18

SACUBO Immediate Past President . . . . . . . . . . . . . . . . . . 18

Sponsors and Exhibitors . . . . . . . . . . . . . . . . . . . . Back Cover

Galt House Floor Layout . . . . . . . . . . . . . Inside Back Cover

Saturday, April 15, 2000

8:00 A.M. – 8:30 A.M.Joint NACUBO/SACUBO Board BreakfastSponsored by: American Campus CommunitiesWetherby, 2nd Floor

8:30 A.M. – 9:40 A.M.Joint NACUBO/SACUBO Board BreakoutWilson, 3rd Floor

8:30 A.M. – 9:40 A.M.Joint NACUBO/SACUBO Board BreakoutMorrow, 3rd Floor

8:30 A.M. – 9:40 A.M.Joint NACUBO/SACUBO Board BreakoutStanley, 3rd Floor

9:40 A.M. – 10:30 A.M.Joint NACUBO/SACUBO Board MeetingMcCreary, 3rd Floor

10:30 A.M. – 2:00 P.M.NACUBO Board of Directors MeetingMcCreary, 3rd Floor

10:00 A.M. – 5:00 P.M.SACUBO Registration2nd Floor Convention Registration, Galt House East

NOON – 1:00 P.M.Buffet LuncheonNACUBO/SACUBO Board and Program CommitteeSponsored by: Academic Management ServicesWetherby, 2nd Floor

1:00 P.M. – 3:00 P.M.SACUBO 2000 Program CommitteeWilson, 2nd Floor

1:15 P.M. – 10:00 P.M.Thunder Over Louisville/Riverbats EventSlugger Field(Tickets must be obtained from the SACUBO registration desk.)

2:00 P.M. – 3:00 P.M.SACUBO Professional Development CommitteeBeckham, 3rd Floor

3:00 P.M. – 4:30 P.M.SACUBO 2001 Program CommitteeTaylor, 3rd Floor

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Friday, April 14, 2000

8:00 A.M. – 10:00 A.M.NACUBO Audit & Budget Committee MeetingSuite # 346, 3rd Floor

10:00 A.M. – NoonNACUBO Executive Committee/PlanningCommittee MeetingSuite # 346, 3rd Floor

10:00 A.M. – NOON

SACUBO 2000 Host CommitteeNunn, 2nd Floor

NOON – 1:00 P.M.Buffet Lunch – SACUBO Host Committee,NACUBO/SACUBO BoardJones, 3rd Floor

1:00 P.M. – 5:00 P.M.NACUBO Program CommitteeMorrow, 3rd Floor

1:00 P.M. – 5:00 P.M.NACUBO Public Policy CommitteeStanley, 3rd Floor

1:00 P.M. – 5:00 P.M.NACUBO Technical Issues & Management ResearchCommitteeTaylor, 3rd Floor

1:00 P.M. – 5:00 P.M.SACUBO BoardBeckham, 3rd Floor

3:00 P.M. – 5:00 P.M.SACUBO VolunteersMcCreary, 3rd Floor

5:00 P.M. – 6:00 P.M.Regional PresidentsWilson, 3rd Floor

6:30 P.M.Buses leave for SACUBO/NACUBO Board DinnerMeet in Galt House East Lobby

7:00 P.M. – 9:30 P.M.SACUBO/NACUBO Board DinnerSponsored by: Luckett & FarleyPapa John’s Stadium

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Monday, April 17, 2000

7:00 A.M. – 5:00 P.M.SACUBO Registration2nd Floor Convention Registration, Galt House East

7:30 A.M. – 8:30 A.M.Continental BreakfastExhibit Hall

8:30 A.M. – 10:00 A.M.General Session IUsing Humor to Enter the Winners’ CircleJeanne RobertsonSponsored by: Sodexho Marriott ServicesGrand Ballroom A & B

Mrs. Robertson will bring her own hilarious style of humorto SACUBO with a keynote presentation that proves“Thoroughbred Leadership” includes a sense of humor.

10:00 A.M. – 11:00 A.M.Information Exchange/Prize DrawingSponsored by: Service Master EducationManagement ServicesExhibit Hall

11:00 A.M. – NOON

Concurrent Session IInfrastructure as It Relates to GASB 34 & 35Elizabeth Foster, KPMGCarlos Johnson, KPMGNunn, 2nd Floor

The application of accounting principlesof GASB 34 & 35 relating to college anduniversity infrastructures.

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Sunday, April 16, 2000

7:00 A.M. – 1:00 P.M.Golf TournamentSponsored by: Johnson Controls, Inc.Fuzzy Zoller’s Covered Bridge Golf Club(Continental breakfast and lunch will be provided at thecourse. Meet in lobby of Galt House East. Buses must leavepromptly at 7:00 A.M.)

8:00 A.M. – 5:00 P.M.SACUBO Registration2nd Floor Convention Registration, Galt House East

3:00 P.M. – 4:00 P.M.Community College CommitteeCombs/Chandler

3:00 P.M. – 4:00 P.M.SACUBO Volunteers(for those who did not attend the 4/14 meeting)Johnson Room, 2nd floor

5:00 P.M. – 7:00 P.M.Opening Dinner Ticket TableTable in Lobby Area(for those who have not yet registered)

6:00 P.M.Buses leave for Newcomers’ ReceptionMeet in Galt House East Lobby

6:30 P.M. – 7:30 P.M.Newcomers’ ReceptionSponsored by: Campus ChefsKentucky Derby Museum

7:00 P.M.Buses leave for Opening DinnerMeet in Galt House East Lobby

7:30 P.M.Opening DinnerSponsored by: ARAMARK Campus Services & Follett Higher Education GroupKentucky Derby Museum

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Jeanne Robertson

Carlos Johnson

Elizabeth Foster

benefits outweigh the costs? What are the pitfalls to avoid?How has workflow been incorporated into imaging? Severaldifferent imaging applications will be reviewed and dis-cussed.

NOON – 1:30 P.M.LunchNACUBO UpdateJames Morley Jr., President, NACUBOGrand Ballroom C & D, 2nd Floor

NACUBO President James E. Morley Jr.will share his perspective on the currentissues affecting the higher educationindustry and how NACUBO is respond-ing. Morley will offer a look at some ofthe positive changes taking place on campuses and discusshow institutions can create their own solutions througheffective leadership and proactive change.

1:45 P.M. – 2:45 P.M.Concurrent Session IIPurchasing Cards: How Would They Help My University?Jack Potz, Commonfund TreasuryCraig Kispert, Seattle Pacific UniversityBreathitt, 2nd Floor

This presentation will discuss the theory and practical appli-cations of purchasing cards and how colleges and universi-ties have successfully used them as a cornerstone for theirre-engineering process. Card issuers are making it easier forschools to receive goods and services while not compromis-ing audit and control requirements. These payment pro-grams allow schools to reduce administrative costs whileincreasing the level of service to the user. If there is one factof life on campuses everywhere, it is that business staffs arecontinually asked to do more with less.

9Essential Leadership Skills for aChanging CultureDr. Jairy Hunter, President,Charleston Southern UniversityBreathitt, 2nd Floor

The higher education environment isconstantly changing and being threat-ened at an unprecedented rate.Professionals are required to make critical decisions that arecrucial to the institution’s future. This presentation willexplore key leadership strategies and skills essential for suc-cess in a changing culture.

Disaster Planning PreparednessTom Mackel, Director of Public Safety, State University of West GeorgiaBob Fagin, Vice President forAdministration and Finance, University ofNorth FloridaJane Helm, Vice Chancellor for BusinessAffairs, Appalachian State UniversityCombs/Chandler, 2nd Floor

The presenters will provide attendeesvarying views of how a campus can pre-pare for a disaster. Fagin will discussUniversity of North Florida’s crisis man-agement system and response networkused during Hurricane Floyd. Mackelwill examine how a campus is affectedby a Columbine-type incident and whatissues the college administrator will haveto respond to. Helm will provide detailsof what Appalachian State University hasdone in planning for a disaster. You willwalk away with recommendations onwhat you should be doing at your cam-pus.

Imaging 101: The Basic ProcessPaula Tate, University Controller, North Carolina State UniversityWillis, 2nd Floor

This program will provide attendees with the basic “how to”on getting started in the world of imaging. What are somepractical uses of imaging? What are the benefits? Do the

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Tom Mackel

Bob Fagin

Jane Helm

James Morley

Jairy Hunter

campus unusable. By using temporarybuildings, classes resumed in fourweeks. The January 1999 Clarksville,Tennessee, F4 tornado left the smallerAustin Peay State University campus inshambles, with two large classroombuildings and one residence hall unus-able. Classes resumed in six days. Thespeakers will share how the institutionsmanaged and recovered from the crisis.

2:45 P.M. – 3:30 P.M.Information Exchange/Ice Cream SocialExhibit Hall, 2nd Floor

3:30 P.M. – 4:30 P.M.General Session IIHitching Up a Winning TeamBryan TownsendSponsored by: Sodexho Marriott ServicesGrand Ballroom A & B, 2nd Floor

You can’t have a winning team untilyour have a team of winners…winnerslove the game, they prepare to win, andthey always play as a team. A colorfulblend of humor, motivation and inspiration.

Evening“On Your Own”Attendees are on your own for Monday evening. In additionto the Caesars Riverboat Casino tour leaving the hotel at5:30 P.M., the host committee has sign up sheets for nearbyrestaurants in the Welcome Center area. Information regard-ing other local dining or popular night spots is also avail-able at the Welcome Center.

11Customer Service in the CommunityCollege EnvironmentDr. Michael McCall, President, KentuckyCommunity & Technical College SystemWillis, 2nd Floor

Dr. Michael B. McCall is the foundingpresident of the new KentuckyCommunity and Technical CollegeSystem. He will focus on the “all things for all people” chal-lenges facing two-year colleges as they are asked to servenot only regular students but also community customers,business and industry, and four-year institutions. Hisremarks will address identifying both external and internalcustomers, determining their needs, choosing the best serv-ice delivery system, and recognizing the value of communi-cations to customer service.

Space Allocation in an Academic SettingDr. Ken Brooks, Kenneth Brooks andAssociatesNunn, 2nd Floor

This presentation will examine the issuesrelated to the allocation of space inhigher education settings, includingwhen a campus master facilities plan isunder consideration or when developing the program for amajor construction project. Topics reviewed will includehow much space academic programs or administrative unitsreally require, the relationship of space allocation to utiliza-tion and capacity, and the inevitability of needing to adjustand reallocate space over time. Suggestions to avoid or atleast minimize future space allocation conflicts will also beoffered.

Disaster Recovery/How to RespondDr. Joyce Mounce, Vice President forFinance and Administration, Austin Peay State UniversityBruce Erickson, Executive Director forMarketing and Communication, WichitaState UniversityCombs/Chandler, 2nd Floor

The 1994 Northridge earthquake was the most costly natu-ral disaster strike on a United States university. It claimedtwo students’ lives and left every building on the Northridge

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Bruce EricksonMichael McCall

Ken Brooks

Joyce Mounce

Bryan Townsend

11:30 A.M. – 1:00 P.M.LunchPerspectives on LouisvilleDr. Tom Owen, Professor of Librariesand Community Relations, University of LouisvilleGrand Ballroom A & B, 2nd Floor

Tom Owen offers a quick-paced per-spective on the history of Louisville, hiscity at the Falls of the Ohio. He askswhy anti-king revolutionaries named the place for a Frenchmonarch and explains why Thomas Jefferson’s name hasbeen bandied about so freely. Your visit to Louisville will bemuch more memorable after having heard Dr. Owen’s col-orful descriptions and explanations of Louisville’s past.

1:00 P.M. – 2:00 P.M.Concurrent Session IIIMetropolitan College: Working Together for the Common GoodTom Duvall, Manager of Metropolitan College Program at UPSMindye Mannel, Recruiter/counselor, Metropolitan CollegeDick McLaughlin, Recruiter/counselor, Metropolitan CollegeJohnson Room, 2nd Floor

Metropolitan College, which is quickly becoming a nationalmodel for cooperative efforts in work-force developmentand education opportunities, is an education-business-gov-ernment consortium based in Louisville, Kentucky involvingthe University of Louisville, Jefferson Community Collegeand Jefferson Technical College. Many of the program’s five-year goals have been exceeded in less than 18 months. Itwas recently recognized as the country’s top work-forcedevelopment initiative by Business Facilities magazine, aleading economic development publication, and wasranked as one of the top 10 work-force development pro-grams in the United States by the Institute of HigherEducation. UPS has replicated the program in over 30 citiesacross the country. This presentation will review the incep-tion and implementation of the program and discuss someof the successes, challenges and lessons learned over thepast year and a half.

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Tuesday, April 18, 2000

7:00 A.M. – 8:15 A.M.Breakfast/SACUBO Annual Business MeetingSponsored by: WFF Facility ServicesGrand Ballroom A & B, 2nd Floor

8:15 A.M. – 9:20 A.M.General Session IIIThe Original Cracker Jack—Getting Outof the Box and Becoming the PrizeDr. Dale HenrySponsored by: Sodexho Marriott ServicesGrand Ballroom C & D, 2nd Floor

Downsizing, rightsizing and resizing areconstant… Dale will focus on reshapingthe future while keeping a close eye onexcellence and service.

9:20 A.M. – 10:20 A.M.Information Exchange/Prize DrawingPrize drawing sponsored by: ServiceMaster EducationManagement ServicesExhibit Hall, 2nd Floor

10:20 A.M. – 11:25 A.M.General Session IVTechno Shift: Are you a 20th Century Business Officer in a 21st Century World?Dr. Bill MetcalfSponsored by: CommonfundGrand Ballroom C & D, 2nd Floor

This presentation will open minds to thefuture of technology, stimulate you tofind new and creative uses of technology, motivate you toexplore technology and entertain you while you learn

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Dale Henry

Bill Metcalf

Tom Owen

Distance Learning: Cost RecoveryDr. James Ryan, First Vice President forOutreach and Cooperative Extension,Pennsylvania State UniversityNunn, 2nd Floor

Distance Education is expanding at arapid pace. Developing programs andtraining faculty to develop course mate-rials is a challenge. But perhaps the greater challenge is forthe business officer to determine the proper way to calcu-late total delivery costs and compute an appropriate fee tocharge prospective students. Recovery of costs, providingincentives to departments to teach D.E. courses and otherkey elements of creating a successful virtual university willbe addressed by Dr. Ryan.

2:00 P.M. – 3:00 P.M.General Session, Breakout I“TEAM” The Only Four-Letter Word That Everyone Can Use!Dr. Dale HenrySponsored by: Sodexho Marriott ServicesCombs/Chandler, 2nd Floor

This will be an interactive session to sharpen your leader-ship capabilities. Dr. Henry’s insights and information willsurely help you grow as a leader.

Techno Savage ToolsDr. Bill MetcalfeSponsored by: CommonfundBreathitt, 2nd Floor

Designed for SACUBO, this session will create “TechnoSavages” of all those in attendance… This is a “take home”tool kit to benefit your organization.

3:00 P.M. – 3:15 P.M.BreakIn front of Johnson Room, 2nd Floor

15Session of Vision: SACUBO Think TankPanelists:Joe Carter, Vice Chancellor for Business Affairs, WesternCarolina UniversityBill Dixon, Dean, Financial & Administrative Services.Wytheville Community CollegeDanny Flanigan, Vice President for Business, FinancialAffairs and Treasurer, Spelman CollegePat Gustavson, Vice President for Finance andAdministration, John Brown UniversityJerry Schaffer, Vice President for Administrative Affairs,University of FloridaCombs/Chandler, 2nd Floor

Did you ever face a challenge at work and wish you couldseek advice from an expert. Well now you can! Join thisdistinguished panel of seasoned SACUBO colleagues,including recipients of SACUBO’s and NACUBO’s highestrecognition—the distinguished business office award—andget advice on a challenge you are facing. A new and cre-ative session designed to “work” issues that are very press-ing and critical to our profession… Questions and problemswill be entertained from the audience and discussions ofcreative solutions will ensue… a remarkable panel of sea-soned business officers will lead the solutions discussions…don’t miss this new and exciting program.

Surviving and Thriving in a NewTechnology World: Team Strategies forImplementing ChangeDr. Francette Carnahan, ComputerSystems Implementation Manager, TexasState Technical College SystemBreathitt, 2nd Floor

Forget the theory! What really works inimplementing and managing changeassociated with technology implementations and conver-sions is a good sense of humor, as well as down-to-earthstrategies for team building, conflict resolution and commu-nication. These strategies, as well as leader responsibilitieswill be presented in the context of a major administrativesoftware implementation at large multi-campus communitycolleges.

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Francette Carnahan

James Ryan

Professional Development Calendar

SACUBO Annual Meeting Schedule2001 April 8-10, Tampa, Florida2002 April 21-23, Houston, Texas2003 April 13-15, Charlotte, North Carolina

NACUBO Annual Meeting Schedule2000 July 22-25, Chicago, Illinois2001 July 18-31, New York, New York2002 July 20-23, Vancouver, B.C., Canada2003 July 19-22, Nashville, Tennessee

1999-2000 Program Committee

Arthur P. Foley, Chair, The University of North Carolinaat Asheville

David C. Bosserman, Oklahoma State University

Larry L. Owsley, University of Louisville

C. Joseph Carter, Western Carolina University

Tom Dorre, University of Arkansas at Fayetteville

Furmon L. Edmonds, University of South Carolina-Columbia

Lynda Gilbert, University of Southern Mississippi

Steve Honeycutt, The University of North Carolinaat Asheville

Dallas Joseph, Fisk University

Robert L. Lovitt, University of Texas at Dallas

William Nance, Southwest Texas State University

Ed Poppell, University of Florida

Sherry L. Stanbach, Virginia Commonwealth University

W. Fred Taylor, Rappahannock Community College

Larry Modlin, Warren Wilson College

Lynn Malarz, NACUBO

John Moss, MRA Services

Molli Moss, MRA Services

173:15 P.M. – 4:15 P.M.General Session, Breakout IIStrategies for Techno-Shift ImplementationDr. Bill MetcalfeSponsored by: CommonfundBreathitt, 2nd Floor

This will be an active, hands-on planning session for atten-dees to take an actual techno shift implementation strategyhome.

Glad to the BoneDr. Dale HenrySponsored by: Sodexho Marroitt ServicesCombs/Chandler, 2nd Floor

This session’s focus is on stress management and is guaran-teed to fill your tank with anti-stressed fun and have yourmental oil checked...he will review the factors to helpbecome less stressed and more productive...come laughand learn with Dr. Henry.

6:30 P.M. – 7:30 P.M.President’s ReceptionSponsored by: AT&TGrand Ballroom Foyer

7:30 P.M. – 10:30 P.M.Annual Dinner BanquetEntertainment sponsored by: Essex InvestmentManagement, LLCBanquet sponsored by: Chartwells Educational DiningServices and Wallace’s Bookstores, Inc.Grand Ballroom C & D, 2nd Floor

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1999-2000 Board of Directors

President, Jose Garcia, Texas A&M International University

1st Vice President, Arthur P. Foley, University of NorthCarolina at Asheville

2nd Vice President, David C. Bosserman, Oklahoma State University

3rd Vice President, Patrick M. Gibbs, Louisiana State University

Secretary, Barbara L. Johnson, Mars Hill College

Treasurer, Robert A. Wright, University of Alabama

Newsletter Editor, Charles “Butch” M. Peccolo, University of Tennessee

Directors at Large

Bob Brown, Dallas County Community College District

Gaye Manning, Southern Arkansas University Tech

L. T. “Pete” Parker, Paul D. Camp Community College

Dennis J. Crudele, Florida Atlantic University

Representatives to NACUBO

William Dixon, Wytheville Community College

A.C. “Bert” Hartley, University of South Florida

Patricia R. Gustavson, John Brown University

SACUBO Immediate Past President

Patricia R. Gustavson, John Brown University

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Platinum Sponsors

PLATINUM PLUS

THE CAMPUS SERVICES COMPANY

ARAMARK Campus Services’ world class managed serv-ice provides value to over 400 college and university part-ners. Our capabilities include residential and retail foodmanagement, convenience stores, catering, comprehen-sive facilities management, and other services. ARAMARKCampus Services helps campuses center their efforts ontheir institutions mission while meeting the changingneeds of students. ARAMARK helps create a fulfilling andenjoyable learning experience for the entire community.

PLATINUM

SAP Public Sector & Education

72nd Annual Meeting

SACUBO 2000The Southern Associationof College and University

Business Officers

Table of Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

2000 Host Committee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Friday, April 14 Meeting Schedule . . . . . . . . . . . . . . . . . . . . 4

Saturday, April 15 Meeting Schedule . . . . . . . . . . . . . . . . . . 5

Sunday, April 16 Meeting Schedule . . . . . . . . . . . . . . . . . . . 6

Monday, April 17. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

General Session I. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Concurrent Session I . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Concurrent Session II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

General Session II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Tuesday, April 18. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

General Session III . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

General Session IV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Concurrent Session III . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

General Session, Breakout I . . . . . . . . . . . . . . . . . . . . . . 15

General Session, Breakout II . . . . . . . . . . . . . . . . . . . . . . 16

Professional Development Calendar . . . . . . . . . . . . . . . . . 17

1999-2000 Program Committee . . . . . . . . . . . . . . . . . . . . . 17

1999-2000 Board of Directors . . . . . . . . . . . . . . . . . . . . . . . 18

Directors at Large . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Representatives to NACUBO . . . . . . . . . . . . . . . . . . . . . . . . 18

SACUBO Immediate Past President . . . . . . . . . . . . . . . . . . 18

Sponsors and Exhibitors . . . . . . . . . . . . . . . . . . . . Back Cover

Galt House Floor Layout . . . . . . . . . . . . . Inside Back Cover

2

Louisville, Kentucky April 16 – 18

72nd Annual Meeting

SACUBO 2000

The Southern Associationof College and UniversityBusiness Officers

Program and Schedule

PLATINUM PLUS

ARAMARK Campus Services

PLATINUM

Follett Higher Education GroupSAP Public Sector & Education

Sodexho Marriott Services

GOLD

AT&TChartwells Educational Dining Services

CommonfundThe Document Company – XEROX

ECCIEssex Investment Management Company

Johnson Controls, Inc.Wallace’s Bookstore, Inc.

SILVER

Arthur Andersen LLPBank One Capital Markets, Inc.

Barnes & Noble College BookstoresCampus Chefs

Loomis, Sayles & CompanyLuckett & Farley

Moody’s Investors ServiceServiceMaster Education Management Services

WFF Facility Services

BRONZE

Academic Management ServicesAmerican Campus Communities

George K. Baum CompanyMaker’s Mark

Standard & Poor’s

SACUBO 2000 Sponsors

3/28/2000

Exhibitors

A large number of companies have chosen to be a part ofthe SACUBO gathering. The exhibit area will be openMonday from 7:30 A.M. to 11 A.M. and 2:30 P.M. to 4 P.M.and again on Tuesday from 9 A.M. to 10:30 A.M. Plan toshow your continued support to the companies who haveshown their commitment to SACUBO by exhibiting at theannual meeting. See map below to find the location ofthe exhibitor boot you want to find.

Exhibitor Booth

Academic Management Services 56AFSA Data Corporation 28Align Consulting 4Allen & O’Hara, Inc. 29Ambling Companies, Inc. 21American Management Systems, Inc. 63ARAMARK Campus Services 31AT&T 15Barnes & Noble College Bookstores 82Campus Chefs 7CARS Information Systems 55The CBORD Group, Inc. 78Chartwells Educational Dining Services 74CHR Solutions, Inc. 73CIBER’s PeopleSoft Practice 65College Enterprises, Inc. 69CollegeCard/Southwest

Student Services Corporation 24CollegeNOW Company LLC 8Collegiate Funding Services 43COLLEGIS 76Commonfund 3Crothall Education Services 20Datatel, Inc. 58Donaldson & Co., Inc. 10The Duvall Group, Inc. 38EFG Technologies 72FACTS Management 64Follett Higher Education Group 85Fund Evaluation Group 16H. David Porter Associates, Inc. 19Huber, Hunt & Nichols, Inc. 2Kronos, Inc. 70LG&E Enertech 81Mac-Gray Company, Inc. 84

National Credit Management 6NCS 83Oracle Corporation 71PeopleSoft 66PricewaterhouseCoopers LLP 75Quodata Corp. 27Sallie Mae Solutions 68ServiceMaster Education Management Services 23Sodexho Marriott Services 79SSC Service Solutions 57TIAA-CREF 81TIAA-CREF Trust Company 49TouchNet Information Systems, Inc. 53Tuition Management Systems 25Tuition Plan Consortium 30UNICCO Service Company 51United Parcel Service 9UniversityLease.com 5VALIC 46Valley Innovative Services 18Wallace’s Bookstores, Inc. 59Web Service Company, Inc. 26Western Telecommunication Consulting, Inc. 11WFF Facility Services 1Windham Professionals 54