72 Hours of BattleA STORY OF JAKARTA GARDEN CITY

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Jakarta Garden City• 270 Ha township development• Industrial area in surrounding project

Location Background

Timber Stockpile

JGC HouseOne location of JGC residential located adjacent to timber stockpile

IGNITION(13 APRIL 2012)

• At 13 April fire raged out through the timber warehouse• Due to large stock pile of timber, fire raged for three days• Start of 72 hours battle.

• 72 hours long battleDuring three days of fire, there is always staff who volunteer to do surveillance at the incident location

• Works outside job-descAll JGC staff regardless of the position and job-desc, willingly and wholeheartedly gives their best effort to help in this matter. Even for small things such as providing food for others volunteer

An act of passion was seen during this three days of fire fighting:

ACT OF PASSION

• All departments involved• Discussion

All members provide valuable input to fight this incident

• Communication & Coordination3 days continuous coordination with firefighter, local security officer and community leaders were made

All departments and division merge into an union during the battle:

ACT OF UNION

ACT OF COMPASSION

• Be there for customerLocation of fire is adjacent to residents all efforts made to prevent the fire spread

• Assurance Relentless effort from JGC team ensures residents of their safety

First rule is compassion towards team & customer :

• Fully operated fire hydrantIt is noted that JGC team gives attention to safety, one of the safety prerequisite includes fully operational fire hydrant which comes to helps in the incident

• Emergency drillPreviously in end of 2011 a fire drill was conducted. It is prove to be useful as the JGC team able to master tools to extinguish fire within 15 minutes

It is to be noted that Jakarta Garden City build with safety in mind, this includes:

ACT OF PREPARATION

AFTERMATH

• 1 house burned• 0 casualties• Not even one things

missingDespite magnitude of the fires, effort from our team make the damage minimal.

NOTABLE ACT

• A manager provide meals for whole team every mealtime

• Staff who come in the midnight to replace the exhausted members

• The residences deal with catastrophes calmly and without panic

• Tearful thanks from customer

Because fire knows no holiday-Anonymous-

LESSON LEARNED

• Heart of Fire beats the fireDespite the obstacle magnitude, a team with blazing spirit succeed to solve the problem

• Creativity & CompassionGreat act and creativity shown during the fire. It comes from a compassionate heart

• Sacrifice for greater deeds Without sacrifice from the staff, works for over time and work regardless of their job desc, fire sure to brings catasthropeGreat achievement is usually born of great sacrifices

-Napoleon Hill-

LESSON LEARNED

• Clear AimA clear aim (extinguish the fire) results in success

• Everybody knows the tasksWhen clear aim are presents works without supervisor able to be made

• Effective cooperation Effective cooperation, coordination without meeting, report, and supervision able due to presence of real aim

LESSON LEARNED

• Good will is spreadThere are no missing item during the fire. Despite Cakung reputation of it’s crime rate, good intention from team spread to volunteers.

• Trust was made not bornThe residents deal with the fire calmly, because relentless effort from team. Suppose the team give half-hearted effort, a panic will spread out.

• Heavy tasks can be dividedDespite the magnitude of the fire, amount of helps from team makes the tasks delivered successfully

LESSON LEARNED

• SafetyThings we didn’t expect happens. Remember to put safety in mind.

• PreparationSuppose there are no-hydrant and fire drill. The fire will bring greater loss

• Standard & regulationSometimes accidents can feel so far away, that a preparation looks foolish. Standard & regulation prevent carelessness.

By failing to prepare you are preparing to fail-Benjamin Franklin-

THANK YOU