701P37410 Synergix Scanner Service Manual

Transmittal Page

Product

Synergix Scan System

Title

Service Manual

Part Number

701P37410

Status

SUPERSEDES Date

October 2001

This service manual replaces 701P36546.

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Date Service Meter CSE #Reason for

Call:

PLEASE PRINT

PLEASE PRINT

PLEASE PRINT

PLEASE PRINT

PLEASE PRINT

PLEASE PRINT

PLEASE PRINT

Action Codes : X = check / perform R = replace U = upgrade firmware C = clean

Reason for Call : DT = Doc Transpt IQ = Image Quality CM = Commumications Ret = Retrofit Oth = Other

Serial # :Install Date: Account Information:

Synergix Scan SystemService Log

SCANNER COMPONENTS

IONnts in the Synergix Scan System damage from electrostatic dis-all ESD procedures to avoid com-

701P37410OCTOBER 2001

Synergix Scan SystemService Manual

THE DOCUMENT COMPANYXEROX

CAUTCertain componeare susceptible tocharge. Observe ponent damage.

OTICE the preparation of this manual, no liabil-

oration arising out of any inaccuracies or

OTICEied to Xerox external customers for infor-ice documentation is intended for use by

ersonal only. Xerox does not warrant or is complete, nor does Xerox represent

ide to such customer any future changeserformed service of equipment, or mod-ch equipment may affect the warrantyuch equipment. You should consult thegarding customer or third party provideduch equipment, modules, components ores Xerox from any and all liability for theer agrees to indemnify, defend and holdty claims which arise directly or indirectly

Prepared by:Xerox Corporation800 Phillips RoadBldg. 845-17SWebster, New York 14580-9791USA

© 2001 by Xerox Corporation. All rights reserved.Xerox®, XES®, AccXES®, and The Document Company® are registered trademarks of Xerox Corporation.Xerox product names mentioned in this publication are trademarks of the XEROX CORPORATION.

NWhile every care has been taken inity will be accepted by Xerox Corpomissions.

NAll service documentation is supplmational purposes only. Xerox servcertified product trained service prepresent that such documentationor warrant that it will notify or provto this documentation. Customer pules, components or parts of suoffered by Xerox with respect to sapplicable warranty for its terms reservice. If the customer services sparts thereof, the customer releascustomer actions, and the customXerox harmless from any third parfrom such service.

Product Title Part Number Date

10/2001

Revision Control List

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Synergix Scan System Service Manual 701P37410

No. Rev.

5 10/2001

6 10/2001

14 10/2001

69 10/2001

70 10/2001

75 10/2001

? 10/2001

3 10/2001

4 10/2001

6 10/2001

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15 10/2001

Date

10/2000

Revision Control List

Product


Title

Service Manual

Part Number

701P18990

Introduction

Introduction

1/20011Synergix Scan System

About This Manual .......................................................................................................... iiiOrganization.................................................................................................................... iiiHow To Use This Manual................................................................................................ ivMultinational Configuration Differences .......................................................................... vRepair Analysis Procedures (RAPs) ............................................................................... vRepair / Adjustment Procedures ..................................................................................... viReference Symbology..................................................................................................... vii

1/2001
2

Introduction

Introduction

About This Manual Organization

esion:

edures to follow on each service call.

e information necessary and how to verify, classify

ir Cause, the corresponding Clearance Procedure,

s that have to be serviced based on the type of call

the media feet count and to make a record in theat were performed. Final Action is designed to test

ny image quality problems

dures (RAPs)rocedures (RAPs) that are necessary to repair the

When using a RAP, stop the repairs when the faultce for correct operation. Do not perform the remain-functions, begin from the top of the RAP to isolate

lity defects and samples to assist in classifying thed, a checklist is then used to repair the cause of theequence of most probable to least probable cause each cause.

rocedurestments for the unit.

ts for the unit.

1/2001iiiSynergix Scan System

This manual is a part of a documentation system for an associated controlling system for theScanner. The documentation system includes manuals for a host controller or other computersystem, and a printer. The service manual for the controlling system should be placed first inthe binder because it is the entry point for service on the system.

This manual contains Service Call Procedures, Diagnostic Procedures, Status Indicator RepairAnalysis Procedures, Repair and Adjustment Procedures, Parts Lists and General Proceduresor Information.

This information will help a Service Representative repair and maintain this device.

The manual is divided into eight sections:

Section 1. Service Call ProcedurThis section contains the following informat

Call Flow Procedure

The Call Flow Procedure is a list of the proc

Initial Actions / Systems Checks

The Initial Actions identify how to collect thand proceed with the service call.

Message Display Entry Chart

This chart contains a list of Messages, theand the Go to reference.

Maintenance Procedures

The Maintenance Procedures lists the itemto be performed.

Final Action

The purpose of this procedure is to recordmachine log book of the service activities ththe image quality under stress and repair a

Section 2. Repair Analysis ProceThis section contains the Repair Analysis Pfaults other than the image quality defects.is isolated and repaired, and check the deviing steps in the RAP. If the device still malthese faults.

Section 3. Image Quality RAPsThis section contains a listing of image quadefects. When the defect has been classifiedefect. The checklists are arranged in the swith the corresponding corrective action for

Section 4. Repair / Adjustment PThis section contains the repairs and adjus

Section 5. Parts ListThis section contains the detailed Parts Lis


res, Section 1. Perform the Initial Actions to identify

ns of the manual to correct the problem.

Ps. Use these RAPS if the unit is not operational,r there is an improper indication or “blank” display,

uality problems. If you are not sure of the type ofthe contents page in Section 3 to find a defect thats on the copy.

may be directed to Section 4 to perform repair orrts List.

erform Final Actions to ensure that the unit meets

1/2001iv

Introduction

Section 6. General ProceduresThis section contains the Diagnostic Procedures, Product Specifications, Supplemental Toolsand Supplies, Generic RAPs, Installation and Removal procedures, and other information.

Section 7. Wiring DataThis section contains the Block Schematic Diagrams.

How To Use This ManualAlways begin with the Service Call Proceduand classify the problem.

Then, proceed to one of the following sectio

Section 2 contains the Status Indicator RAsuch as when a Status Code is displayed, oetc.

Section 3 is used to troubleshoot Image Qimage quality defect that is occurring, use the best represents the type of defect that i

When using Section 2 or Section 3, you adjustment procedures, or to Section 5, Pa

Next, perform the Normal Call procedures.

After performing Normal Call procedure, pthe copy specifications.

Introduction

Multinational Configuration Differences Repair Analysis Procedures (RAPs)ble solutions, or a series of steps designed to leadp, you will perform an action or observe an occur-a statement is made that has a Yes (Y) or No (N)

wing the NO. If the answer is YES, proceed to the

in the order listed.

served problem is isolated and solved. Then evalu-ther defect is observed, go to the appropriate RAPdditional fault is located and repaired.

1/2001vSynergix Scan System

This manual contains information that applies to USO/NACO (USA), EO (European Opera-tions), XCL Canada and XLA/AO (Latin America).

A RAP is either a table of faults and possiyou to the cause of a problem. In each sterence. For fault tree RAPS, at each step, answer.

If the answer is NO, perform the action follonext step.

When several items are listed, perform them

Proceed through the steps only until the obate the unit for proper performance. If a furand perform the steps it contains until the a

1/2001
vi

Introduction

Repair / Adjustment ProceduresThe repair procedures provide detailed steps on how to remove and replace components. Theadjustment procedures provide detailed steps on how to check and adjust components. Someunits have been modified by various design changes. Each change or modification is labeledwith a Tag/ MOD (modification) number. The Tag/ MOD numbers are identified in the ChangeTag/ MOD Index in Section 6 of this Service Manual.

When a modification affects how a particular procedure is performed, the procedure or stepsare identified with either a W/ Tag/ MOD or a W/ O Tag/ MOD statement. Each procedure orstep that is affected by a modification is identified with the statement, W/ Tag/ MOD, followedby the modification number. The W/ in the statement indicates that this step must be per-formed on units that are assembled with that specific modification.

When the procedure or steps are not affected by a particular modification, they are identifiedwith the statement, W/ O Tag/ MOD, followed by the modification number. The W/ O in thestatement indicates that this step must be performed on units assembled without that specificmodification.

Introduction

Reference Symbology (Figure 1): The following symbols are used in this document:

1/2001viiSynergix Scan System

Figure 1 Reference Symbology (1 of 2)

1/2001
viii

Introduction

(Figure 2): Reference Symbology, cont’d.

Figure 2 Refrerence Symbology (2 of 2)

Service Call Procedures

vice Call Procedures

1-1

1 SerIntroduction ..................................................................................................................... 1-3Call Flow Procedure........................................................................................................ 1-4Scanner Fault Code Entry Chart ..................................................................................... 1-5Maintenance Procedures ................................................................................................ 1-13Call Back ......................................................................................................................... 1-13Final Action ..................................................................................................................... 1-14

1-2

Service Call Procedures

IntroductionService Call Procedures

Introduction Maintenance Proceduresperformed after the main cause for the service call the procedure are performed at the interval indi-

number of feet, for example, 10K. The interval may

erformed on all service calls. The specific intervaland replacing parts that require more frequent ser-cedure activities are designed to restore the device.

the media feet count and to make a record in theat were performed. Final Action is designed to test

any image quality problems. A copy of test patternd with the image copy quality specifications located

1-3

The Synergix Scanning System functions as an Information Input Terminal (IIT), working inconjunction with an AccXES controller. The Controller takes the image signal from the Scan-ner and processes it into a form understandable by the Printer. Some image processing isdone inside the Scanner, while other such processing is done by the Controller.

The Scanner Control Panel acts as the User Interface (UI). It is connected to the Main PWB inthe Scanner. Some messages displayed on the Scanner Control Panel come directly from theMain PWB, while others arrive through the connection to the Controller.

The Service Call Procedures, Section 1, are designed to assist the Service Representative toidentify faults, perform the necessary corrective action, and perform the correct MaintenanceProcedures. The Service Call Procedures are designed to be used with the Interceptor ServiceManual and are the entry level for all service calls.

The service manual for the product is the entry point for the fault isolation process at the sys-tems level. Begin the service call with the Systems Level Call Flow Diagram within the ServiceCall Procedures, Section 1. The Call Flow Diagram will help you isolate the problem down tothe system module. The diagram may direct you to a section in the Interceptor service manualor direct you to other service manuals to continue identify and repair the problem.

In the case of a standalone host computer / Interceptor configuration, the CSE must isolate thefault to the Interceptor Scanner and then go to

in the Interceptor Service Manual.

Call Flow ProcedureThis procedure outlines the major activities that are performed when a service call is made.The Initial Actions System Checks assist the Customer Service Representative through thecustomer interface and help to identify the problem. The procedure also directs the CSE to ver-ify, classify, repair the problem, and perform the correct Maintenance Procedure.

Initial Actions / System ChecksThis diagram is designed to identify and classify the scanner problem and to refer you to theappropriate RAP in order to repair the problem. When the problem has been repaired, performthe Final Action.

Message Display Entry ChartThis chart contains a list of Messages, their Cause, the corresponding Clearance Procedure,and the Go To reference. The charts are designed to direct the Representative to the appropri-ate Clearance Procedure. If the Procedure does not clear the Status Code, the Representativerefers to the Go To column. This column contains the information to be followed in order torepair the problem. When the problem has been repaired, go to the Call Flow Procedure andcontinue the Service Call.

This procedure contains the tasks that are has been corrected. The tasks identified incated. The interval may be after a specifiedalso be specified as a Normal Call (NC).

Normal Call activities are designed to be pand Normal Call activities include cleaning vice and inspections The maintenance Proto an initially clean and functional condition

Final ActionThe purpose of this procedure is to recordmachine log book of the service activities ththe image quality under stress and repair 82E5980 or 499T286 is made and comparein Section 3 of the manual.

1-4Call Flow ProcedureService Call Procedures

Call Flow ProcedureProcedurePerform the following:

1. Ask the operator to describe the problem.

2. Review the logbook for previous service on the Scanner.

3. If a message or fault code is displayed on the screen of the Scanner Control Panel indi-cating that a fault or an error condition exists then go to the Scanner Fault Code EntryChart in this section.

4. If no message or fault code is displayed, but an image can be captured, go to Section 3 ofthis manual.

5. If no message or fault code is displayed, and no image can be captured, go to Section 2of this manual.

6. If less than 5 working days, or less than 500 feet (150 metres) of documents have beenscanned, then perform the Maintenance Procedures; otherwise, perform the Call Back-procedure.

7. Go to Final Action.

Scanner Fault Code Entry ChartService Call Procedures

Scanner Fault Code Entry Chart Fault codes other than POST fault codes are displayed in the fault log. To view the log, go tothe diagnostic test (Scanner Faults (Ordered)).

displayed on the Scanner Control Panel. Additionalhen switching on the Scanner and looking for fault

complete to switch on the Controller only after theter P is displayed; otherwise, the expected codes

, the probable cause, what to do to clear the fault,ill exists.

M STILL EXISTS BSD REF PL REF

r Main PWB. 1.4

Power Supply PS1 P 5 Generic PWB .nner Main PWB

1.4, 1.5 1.4

1.4

r Main PWB 1.4

d circuit U10 is cor-

r Main PWB

1.4

r Main PWB 1.4

r Main PWB 1.4

r Main PWB 1.4

8 on the Main learance Proce-

xists, replace the

earance procedure

1.4

1-5

Scanner Fault Codes, except Power On Self Test (POST) codes, are shown on the ScannerControl Panel. (POST) codes are displayed on the 7-segment display on the rear of the Scan-ner. Each POST code is normally displayed briefly while the test is performed; if a test fails,the code remains displayed, and no further POST tests are performed.

If the Power On Self Test stops at 5 or later, diagnostics will operate and error codes can bedisplayed on the control panel. Switch on the AccXES controller and wait for a dot (.) to appearafter the POST code. Shortly afterward, the Controller completes its startup routine, and anyapplicable error code is displayed on the Control Panel Display. Diagnostics may then beentered and operated. E

Some fault codes in the LL series are also information may be found in the fault log. Wcode displays, it is essential to follow the POST code display stops advancing or afmay not be displayed.

(Table 1) shows Scanner fault messagesand a reference to consult if the problem st

Table 1 Message Display Entry Chart

FAULT CODE DISPLAYED FAULT DESCRIPTION

COMPONENT DESIGNATOR CLEARANCE PROCEDURE IF THE PROBLE

POST all seg-ments lit

Scanner Main PWB boot fault U10 Check that U10 is correctly seated. Replace the Scanne

POST no seg-ments lit

1. Power supply fault: 5.0 volts or 3.3 volts.2. Scanner Main PWB boot fault

1. Perform a power off/power on cycle. 1. Troubleshoot the and cables. Go to GCheckout, Section 62. Replace the Sca

POST 0 Scanner Main PWB - RAM Perform a power off/power on cycle.Check that U10 on the Main PWB is cor-rectly seated.+

Replace the Scanne

POST 1 Scanner Main PWB - Boot Flash Checksum incorrect

U10, Main PWB Perform a power off/power on cycle. Check that integraterectly seated.Replace the Scanne

POST 2 Scanner Main PWB - serial controller (SCC) fault

Perform a power off/power on cycle. Replace the Scanne

POST 3 Scanner Main PWB - IEEE-1394 com-munications fault

U18 Check that the IEEE 1394 communica-tions cable to the Controller is not inserted reversed. Perform a power off/power on cycle.

Replace the Scanne

POST 4 Application checksum invalid - Scan-ner Main PWB. NOTE: When Post 4 fails, POST code U is displayed after a few seconds.

Upload the current firmware to the Scanner.

Replace the Scanne

POST 5 The Checksum in the Non Volatile RAM (NVR) is invalid -- Scanner Main PWB

U28 Reset the NVR to default settings using the diagnostic (Reset NVR Defaults). Then, if possible, perform ADJ 6.1 Exposure Lamp Initialization, ADJ 8.2 Lead Edge / Trail Edge Adjustment (DS system only) and ADJ 4.1 Document Drive Motor Speed (DS system only). If not possible, refer to “If the Problem Still Exists.”

Replace NVR IC U2PWB. Perform the Cdure again.If the problem still eScanner Main PWBThen perform the clagain.

r Main PWB 1.4

P 1.1 DC Power. 1.4

1.2,

WB [REP 3.1 Main

Module [REP 9.2

seat the Image B.

age Processor

ain PWB [REP 3.1

seat the Image B.

age Processor

ain PWB [REP 3.1


1-6Scanner Fault Code Entry ChartService Call Procedures

POST 6 Video code checksum invalid -- Scan-ner Main PWB1. Partial download of Scanner firm-ware.2. Scanner Main PWB failed.

Upload the current firmware to the Scanner again.

Replace the Scanne

POST 7 24 VDC Power Supply - no output PS1 1. Open wire on J406 on the Scanner Main PWB2. Defective Power Supply PS13. Internal fault in Scanner Main PWB

Go to Section 2, RA

POST 8 Lamp Test failed Lamp, Lamp Bal-last PWB, Main PWB

Go to Section 2, RAP LL96.

POST 9 Motor test failed MOT2, Motor Con-trol PWB,

Perform GP 8 System Power Up Proce-dure.

POST A 1. Video cables from J 414, J 415, or J 416 on the Main PWB open or shorted to ground,

2. Main PWB internal fault

3. Image Module internal fault.

Check that cables are seated. Check that there is no short circuit to ground at the connectors on the Image Module end. If LL91, LL92, or LL93 is dis-played, go to that entry in this table.

Replace the Main PPWB].

Replace the Image Image Module].

POST B 1. Image Processor PWB not seated.

2. Malfunction in Image Processor PWB.

3. Main PWB internal fault.

Perform a System Power Up Cycle GP 8 System Power Up Procedure

1. Remove and reProcessor PW

2. Replace the ImPWB.

3. Replace the MMain PWB].

POST C 1. Image Processor PWB not seated.

2. Image Processor PWB - internal fault.

3. Main PWB internal fault.

Perform a System Power Up Cycle GP 8 System Power Up Procedure.

1. Remove and reProcessor PW

2. Replace the ImPWB.






o cables from A1J or A1J 416 are cor-nd have no short d at the Image

ystem. Reseat the or PWB. Switch on 8 System Power

.

ain PWB [REP 3.1

age Module [REP ule].

r Control Panel.r Main PWB [REP

2.1

again. If not suc-Scanner Main PWB ].nt firmware update cessful, replace the [REP 3.1 Main

14.1

the Controller.r Main PWB [REP

14.1

de; perform the o check operation. heck the wires. .

4.1 PL 1.2A



1-7

POST D 1. Fault in video cables from A1J 414, A1J 415, or A1J 416.

2. Image Processor PWB - internal fault.

3. Main PWB - internal fault

4. Image Module - internal fault.

Perform GP 8 System Power Up Proce-dure

1. Check that vide414, A1J 415, rectly seated acircuit to grounModule end.

2. Switch off the sImage Processthe system [GPUp Procedure]


4. Replace the Im9.2 Image Mod

POST E No communications with the Scanner Control Panel

Scanner Control Panel, Scanner Main PWB

Ensure continuity of connections between Scanner Main PWB and Scan-ner Control Panel.

Replace the ScanneReplace the Scanne3.1 Main PWB].

POST U 1. Scanner receiving firmware update.

2. If POST code 4 was displayed for a few seconds immediately before POST U, then there is an incorrect checksum at the end of the POST tests.

1. None

2. Scanner Main PWB

1. Wait for the update to complete.

2. Switch off the Scanner. Switch on the Scanner, and allow the POST to run again.

1. Send the update cessful, replace the [REP 3.1 Main PWB2. Resend the curreagain. If still not sucScanner Main PWBPWB].

POST P POST tests completed; awaiting com-munications with Controller

IEEE 1394 cable, Scanner Main PWB

Ensure that the cable is seated at both ends. Ensure that the Scanner dis-played P before switching on the Con-troller.

Check for a fault in Replace the Scanne3.1 Main PWB].

POST P. POST tests completed; communica-tions established.

none If still no operation, perform a complete system (Scanner, Printer, Controller) power off/power on cycle. [GP 8 System Power Up Procedure]

00 - 01 Normal power up routine. This is not a fault. Appears in fault log only.

A1 - 00MEDIA JAM

Paper jam at Edge Present Sensor. Q4 Remove document; check that the feed path is clear.Check that the document drive operates in the forward direction. If not, go to section 2, [RAP OF-1 Document Trans-portation].

Enter diagnostic moSensors Input test tClean Sensor Q4. CReplace Sensor Q4




4.1 PL 1.2A


4.1 PL 1.2A

de; perform the est to check opera-1. Check the wir-

r Q1.

6.3 PL 1.2B

t operate, enter the nd perform the Cali-hile checking for eck the Motor Con-res to the Motor. open circuits.canner Main PWB

6.3 PL 1.2B

troubleshoot the 6.4 1.1

iagnostics. Per- Observe the Illumi-. It should be n the Lamp is on, n the Lamp is off.sor wires. If the ace Q11. If the sen-e correct, replace Exposure Lamp] J 6.1 Exposure f the problem still canner Main PWB ].

6.1 1.3



A1 - 01MEDIA JAM

Paper jam at Registration Sensor. Q3 Remove document; check that the feed path is clear.Check that the document drive operates in the forward direction. If not, go to sec-tion 2, [RAP OF-1 Document Transpor-tation].


A1 - 02MEDIA JAM

Paper jam at Exit Sensor. Q2 Remove document; check that the feed path is clear.


A1 - 04 Calibration Extrusion failed to sense home position.

Q1 Switch off the System. Switch on the system.

Enter diagnostic moSensors input test ttion. Clean Sensor Qing. Replace Senso

A1 - 05 Calibration Extrusion failed on move.Root cause: LL-30.Also possible: open interlock switch.

MOT2 Switch off the System. Switch on the System and ensure that POST 9 com-pletes. If not, check the power cable to the Motor Control PWB and the commu-nications cable to the Motor Control PWB, Check that 24 VDC is available on the Motor Control PWB.

If the motor does nodiagnostics mode abration Motor test wmotor operation. Chtrol PWB and the wiCheck the motor forIf the test fails, the Smay have a fault.

A2 - 00 Interlock open Q10 Ensure that the Upper Document Trans-port is fully down.

Go to the BSD and Q10 sensor circuit.

LL - 10(displayed in Fault Log Only. Root cause: LL-47 or LL-49.)

Exposure Lamp Failure - lamp bright-ness could not be adjusted to at least 70% of new lamp brightness.

Q11 Clean Illumination Sensor Q11.If the Lamp Sensor Q11 was removed or adjusted, perform ADJ 6.1 Exposure Lamp Initialization.

Go to the Scanner Dform the Lamp test.nation Sensor valuegreater than 10 wheand less than 5 wheIf not, check the senwires are good, replsor output values arthe Lamp [REP 6.4 and perform the ADLamp Initialization. Iexists, replace the S[REP 3.1 Main PWB





mode and perform ENSOR value var-

56 (extremely is lit, but the SEN-r nearly so, trouble-d sensor wiring. If place the Lamp Lamp]. If the prob-

Main PWB [REP

6.1 1.3

mode and perform ENSOR value var-

56 (bright). If the ENSOR value is

oubleshoot the sen-g. If these are cor-p. If not, check

ociated wires.placed, perform amp Initialization.r Main PWB [REP

6.1 1.3

s and perform ns test. Trouble- motor control cir-

4.1 1.4

s and perform ns test. Trouble- motor control cir-

4.1 1.4

s and perform the tor test. Check that cessful. If not, trou-tion Motor circuits ol PWB A3.

4.1 1.4

ck document with Lever raised one

6.3 1.4

roubleshoot the DC P 308.

alibration Motor) for rt circuits.

6.3 PL 1.2B



1-9

LL - 11 Exposure Lamp Failure - lamp is too dark.

NOTE: when the Lamp has less than 70% of brightness when new.

Lamp, Q11 1. Clean Illumination Sensor Q11. Enter the diagnosticthe Lamp test. The Sies from 0 (dark) - 2bright). If the Lamp SOR value is zero oshoot the sensor anthese are correct, re[REP 6.4 Exposure lem still exists,replace the Scanner3.1 Main PWB].

LL - 12 Exposure Lamp Failure - Illumination Sensor Q11 failed.

Q11 Check that the Lamp is lit. Enter the diagnosticthe Lamp test. The Sies from 0 (dark) - 2Lamp is lit, but the Szero or nearly so, trsor and sensor wirinrect, replace the LamSensor Q11 and assIf Lamp or Q11 is reADJ 6.1 Exposure LReplace the Scanne3.1 Main PWB].

LL - 30 [fault log only]

Motor Driver Failure - Read response time out.

Remove any document from document feed path.Check the Scanner Faults (Ordered) for an A1-xx code. Perform the actions in this table for the A1-xx code.

Enter the diagnosticmotor communicatioshoot the motor andcuitry.

LL - 31 Motor Driver Failure - Unexpected reset.

Remove media from document feed path.

Enter the diagnosticmotor communicatioshoot the motor andcuitry.

LL - 32 Motor Driver Failure. The Calibration Extrusion has a motion problem.

Remove media from document feed path. Perform GP 8 System Power Up Procedure.

Enter the diagnosticDocument Drive Moall the tests are sucbleshoot the Calibraand the Motor Contr

LL - 33 Motor Driver Failure - Calibration Extru-sion unknown state. The Calibration Extrusion has been moved during the scan of the document.

Open Upper Transport; remove media; close transport.

Try scanning the thithe Thick Documentmore position.

LL - 34 Motor Driver Failure - Calibration Extru-sion overcurrent.

MOT2, Motor Con-trol PWB

Check that Calibration Extrusion can be manually rotated. If not, repair the cause. Perform GP 8 System Power Up Proce-dure.

Go to BSD 6.3 and tDrive circuit from A3Check Motor M2 (Copen circuits or sho



is installed with 6.3

iagnostics. Per-alibration Test. If

segment of the n Bar), switch off the video cables and channel 2. er. If the fault

t channel, a cable, e, has a fault. Oth-

canner Main PWB ].

6.2

er. Switch the n channel 1 and

n the Scanner. If different channel, e Module, have a place the Scanner Main PWB].

6.2


n the Scanner. If different channel, e Module, has a place the Scanner Main PWB].

6.2


n the Scanner. If different channel, e Moduler, has a place the Scanner Main PWB].

6.2



6.2



LL - 39 Motor Driver Failure -Simultaneous write.

LL - 40 Calibration Failure - Set integration time failure. (uniformly darker image)

NOTE: LL-40 displayed only momen-tarily on Scanner Control Panel.

1. Clean Calibration Target Strip and Platen Glass.2. Ensure that there is no contamination on Selfoc Lens.

Check that the lampcorrect orientation.

LL - 41 Dark Calibration Failure -Range adjust failure on Channel 1. (Lighter streaking in process direction)


Check that the Upper document Trans-port is closed. Observe the lamp for 2 minutes and check that it switches briefly off, then on during dark calibra-tion.

Enter the Scanner Dform the Scan Bar Cthe test fails for anyImage Module (Scathe Scanner. Switchbetween channel 1 Switch on the Scannoccurs on a differenor the Image Modulerwise, replace the S[REP 3.1 Main PWB

LL - 42 Dark Calibration Failure - Range adjust failure on Channel 2. (Lighter streaking in process direction)



Switch off the Scannvideo cables betweechannel 2. Switch othe fault occurs on aa cable, or the Imagfault. Otherwise, reMain PWB [REP 3.1

LL - 43 Dark Calibration Failure -Range adjust failure on Channel 3. (Lighter streaking in process direction)




LL - 44 Dark Calibration Failure - Offset adjust failure on Channel 1. (Lighter streaking in process direction)


SelfFoc LensPlaten GlassTarget Calibration Strip

Old Lamp

Clean these parts. Perform GP 8 Sys-tem Power Up Procedure.













6.2

iagnostics and do t. Troubleshoot any n Bar Calibration ny failures. If the

Main PWB [REP he problem still mage Module [REP

6.2



6.2



sor actuated inter-t the Thick Docu- down.

aults (Ordered) log rors that occurred. applicable proce-



1-11






LL - 47 Gain calibration failure on Channel 1. (Dark streaks).


Examine the Calibration Target Strip, the SelfFoc Lens, and the Platen Glass for dirt or contamination; clean if required. Use the Calibration Motor test in Scanner Diagnostics to rotate the Calibration Extrusion and gain access to the target strip.Replace the Lamp [REP 6.4 Exposure Lamp], particularly if the lamp has dis-coloration at the ends.

Go to the Scanner Dthe Full System Tesfailures. Do the ScaTest. Troubleshoot aproblem still exists, replace the Scanner3.1 Main PWB]. If texists, replace the I9.2 Image Module].



Examine the Calibration Target Strip, the Selfoc Lens, and the Platen Glass for dirt or contamination; clean if required. Use the Calibration Motor test in Scanner Diagnostics to rotate the Calibration Extrusion and gain access to the target strip.




Examine the Calibration Target Strip, the Selfoc Lens, and the Platen Glass for dirt or contamination; clean if required. Use the Calibration Motor test in Scanner Diagnostics to rotate the Calibration Extrusion and gain access to the target strip.Replace the Lamp [REP 6.4 Exposure Lamp], particularly if the lamp has dis-coloration at the ends.


LL - 80 Miscellaneous Failure - Invalid scan parameters. 4 i.p.s. scan speed requested, but 4 i.p.s. feature key not installed.

Print a Configuration Sheet to check if the feature key is installed.

Thick document senmittently. Check thament Lever is firmly

LL - 81 Miscellaneous Failure -Fault detected during Power up.

Perform GP 8 System Power Up Proce-dure.

View the Scanner Fto check for other erCheck this table for dures.



m. Reseat the B. Perform GP 8

rocedure. Scan the the problem still

age Processor

1.4

WB [REP 3.1 Main

92, LL93.

, LL93.

92, LL93.

Processor PWB. If ts, replace the Main PWB].



LL - 82 Miscellaneous Failure -Scan engine task event time out.

Check IEEE 1394 communications cable. If disconnected, reconnect. Per-form GP 8 System Power Up Proce-dure.

LL - 83 Image processing error. Image Processing PWB

Scan the document again. Switch off the systeImage Processor PWSystem Power Up Pdocument again. If exists, replace the ImPWB.

LL - 90 POST Failure - SCVM POST failure. Main PWB. Hardware fault on Main PWB. Replace the Main PPWB].

LL - 91 POST Failure - Image Bar 1 failure. Cable fault, Main PWB, Image Bar Assembly

Check that A1P/J 414 is seated. Go to RAP LL91, LL


Check that A1P/J 415 is seated. Go RAP LL91, LL92


Check that A1P/J 416 is seated. Go to RAP LL91, LL

LL - 94 POST Failure - PMI POST failure. Image Processor PWB

Remove and reseat the Image Proces-sor PWB.

Replace the Image the problem still exisMain PWB [REP 3.1

LL - 95 POST Failure - Video POST failure. Main PWB Hardware fault. Replace the Main PWB.

LL - 96 POST Failure - Motor Driver POST failed.

Go to RAP LL96.




tenance Procedures, Call BackService Call Procedures

Maintenance Procedures Call Backlve the problem that caused the Call Back.

orm the Maintenance Procedures.

1-13 Main

Perform the Tasks at the Interval indicated in the table. Perform NC (Normal Call) tasks onevery call. The task with specific intervals should be done only at the interval indicated.

1. Follow the Call Flow Diagram and reso

2. Perform the Final Action. Do not perf

Table 1

INTERVAL TASK REASON

NC Clean the Platen Glass, the Platen Roll, and the Document Drive Rolls. Inspect the Docu-ment Feed Shelf, and clean it if required. Clean the parts with 43P81 Lens and Mirror Cleaner using the cleaning pads 600S4372.

Print/Image Quality

NC If there is evidence of magnification error in the process direction go to ADJ 4.1 Docu-ment Drive Motor Speed (DS system only).

Print/Image Quality

NC Clean the Calibration Target Strip, using 8R27 Film Remover

Print/Image Quality

NC Check the Platen Glass for scratches or chips. If found, and image quality is affected, replace the Platen Glass.

Print/Image Quality

NC Go to ADJ 8.2 Lead Edge / Trail Edge Adjust-ment (DS system only). Calibrate Document Registration. Check the document registra-tion and adjust if necessary.

Print/Image Quality

1-14Final ActionService Call Procedures

Final Action1. Make one D (A1) size copy on 20 lb (80 gsm) bond paper of Test Pattern 82E5890.

a. Evaluate the copy and ensure that the copy meets the Image Quality Specifications.Go to IQ-1 Image Quality RAP in Section 3.

b. If the copy is not within the specification, go to IQ-1 Image Quality RAP in Section 3of this service manual and follow the procedure to eliminate any defects.

c. Evaluate the copy for any visible defects.

d. If the copy exhibits any visible defects, go to IQ-1 Image Quality RAP in Section 3,and follow that procedure to eliminate the defects.

2. Make a copy.

3. Ensure that the copy count meters on the Image Output Terminal (IOT) have advanced.

4. Fill out the Service Call Report. Record all activities in the service log.

5. If new developer material was installed in the IOT, write the developer batch number inthe Service Log.

6. Give appropriate copy credits to the customer.

7. If service was performed on the IOT or the Scanner, use the serial numbers of the IOT orthe Scanner to close the call. Report both the IOT Meters (A and B) when closing the call.

Status Indicator RAPS

tatus Indicator RAPS

1/20012-1Synergix Scan System

2 SRAP 1.1 DC Power ......................................................................................................... 2-3RAP LL91, LL92, LL93.................................................................................................... 2-5RAP LL96........................................................................................................................ 2-6RAP OF-1 Document Transportation .............................................................................. 2-8

1/2001
2-2


RAP 1.1 DC PowerStatus Indicator RAPS

RAP 1.1 DC Power

t.

s or faulty continuity. Repair any problems found.

e supplies, +3.3, +5, and +12, will cause all three to

2 - 1.5 to troubleshoot each voltage signal for short

PWB A1. The LED is on.

. The signal is low.

ty. If correct, replace the Main PWB.

onnector A1P 405. Connect A1P 405 pin 2 to A1Ptronics Drawer. Connect the (-) lead of the DVM to Refer to [Table 2], and measure each voltage.

Table 1

Volts DC Reading

+3.2 to +3.4

+4.9 to +5.1

+11.9 to +12.1

Table 2

Volts DC Reading

+23 to +25

+23 to +25

A


This RAP is used to isolate faults in the DC Power Generation and Distribution Chain.

NOTE: The power supply PS1 contains switching power supplies for all but the 5 VDC Standbysignal. A1P404-14 must be grounded to obtain +3.3, +5, and +12 VDC output. A1P405-2must also be grounded to obtain +24 VDC output. The pins can be connected to one of theblack ground wires on the connector or to the power supply chassis.

+5 VDC Standby is always available.

Initial ActionsInsure that the Power Cord is connected to Power Supply PS1 and to the correct source of ACpower.

ProcedureSwitch off the System.Open the Electronics Drawer (REP 4.2 Electronics Drawer).Switch on the Scanner.Examine LED CR7 (+5 VDC STBY), on the A1 Main PWB (Figure 1. Main PWB). The LED ison.Y N

Connect the (-) lead of the DMM to the chassis of the Electronics Drawer. Connect the(+) lead to A1P 404--9 (BSD 1.2, F6) . +5 VDC is presentY N

Disconnect A1P 404. +5 VDC is present.Y N

Replace Power Supply PS1.

Troubleshoot the distribution of the +5 VDC standby signal, using the BSDs.

Connector P404 is seated correctly and has continuity.Y N

Repair any defective pin. If the problem still exists, replace Power Supply PS1.

Replace the Main PWB.

Examine LEDs CR9 (+12 V), CR10 (+5 V), and CR8 (+3.3V). The LEDs are all on.Y N

Connect the (+) lead of the DMM to A1P 404-14 (BSD 1.2, J5). The signal is low.Y N


Switch off the Scanner. Disconnect connector A1P 404. Connect A1P 404-14 to A1P404-13 or to the chassis of the Electronics Drawer. Switch on the Scanner. Refer to[Table 1] and measure each voltage.

The voltages are present and correcY N

Replace Power Supply PS1.

Check Connector A1P 404 for bent pin

NOTE: Overcurrent on any of the threshut down.

If the problem still exists, use BSDs 1.or open circuits.

Examine LED CR2 (+24 V) located on MainY N

Connect the (+) lead to A1P 405 pin 2Y N

Check A1P 405 pin 2 for continui

Switch off the Scanner. Disconnect C405 pin 3 or to the chassis of the Electhe chassis of the Electronics drawer.

The voltages are correct.Y N

Replace Power Supply PS-1.

A1 P404 Pin

1, 2, 11

4, 6, 19, 20

10

A1P 405 Pin

1

4

A B C


1 Main PWB

B C

1/20012-4RAP 1.1 DC Power


Check Connector A1P 405 for bent pins or lack of continuity. Repair any problems found.If the problem still exists, use BSD 1.2 to troubleshoot the 24 VDC signal for short cir-cuits.

Power Supply PS1 is good. Connect the (-) lead of the DVM to the chassis on the Electronics Drawer. Connect the (+) leadto the +2.5 V test point on the Main PWB. +2.5 VDC is present.Y N

Replace the Main PWB [REP 3.1 Main PWB].

Connect the (+) lead of the DMM to the test points on the Main PWB shown in [Table 3].

The voltages are correct.Y N

Disconnect ribbon cables P/J 414, 415, and 416 from the Main PWB A1. Measure thevoltages in [ ] again. The voltages are correct.Y N


Check the ribbon cables for a short circuit to the chassis at the connectors entering theImage Bar Assembly. If a short circuit is found, correct the problem. If no short circuit isfound, replace the Image Bar Assembly [.

Disconnect the cable from the IEEE-1394 connector on the rear of the Electronics Drawer.Connect the (+) Lead to Pin 3 (upper right when looking into the connector) of the IEEE-1394connector. 3.3 VDC is present.Y N


Connect the (+) lead to A1P 403-4. +15 VDC is present.Y N

Disconnect Connector A1P 403. Connect the (+) lead of the DMM to A1J 403-4. +15VDC is present.Y N


Refer to BSD 6.1 and check the wires to the Illumination Sensor for a short Circuit. If thewires are good, replace Illumination Sensor Q11.

The DC Power generation circuits are operating correctly.

Figure

Table 3

Test Point VDC Reading

+5A +4.9 to +5.2

-5.2A -4.9 to -5.2

RAP LL91, LL92, LL93Status Indicator RAPS

RAP LL91, LL92, LL93


This RAP isolates faults that can cause the calibration test of the Image Module to fail. Such afailure causes an LL91 (Image Bar 1), LL92 (Image Bar 2) or LL93 (Image Bar 3) status codeto be displayed.

Initial ActionsOpen the Electronics Drawer [REP 4.2 Electronics Drawer]. Check that the video cables con-nected to A1P 414, A1P 415, and A1P 416 are firmly seated.

ProcedureSwitch off the system. Switch on the Scanner and observe the POST 7-segment display. The Exposure Lamp switches on briefly when 8 is displayed, and switches off when 9 isdisplayed.Y N

Switch off the Scanner. Set the DMM to read 24 Volts DC. Connect the (+) lead to A1P407 on the Main PWB. Connect the (-) lead to the chassis ground. Switch on the Scan-ner. The signal goes low when 8 is displayed on the POST 7-segment display, and goeshigh when 9 is displayed.Y N

Replace the Main PWB (A1).

Replace the Lamp Ballast PWB (A5).

Go to the [ ]. The DC Power generation and distribution is good.Y N

Isolate the problem in these circuits, using the RAP 1.1 DC Power procedure and theBSDs.

Switch off the Scanner. Go to BSD 6.2 and identify the video cable associated with the LL91,LL92, or LL93 status code displayed. Disconnect the video cable associated with the faultfrom the Main PWB. Disconnect another adjacent video cable. Connect the first video cable tothe second cable’s connector on the Main PWB. Connect the second cable to the first cable’sconnector. Switch on the Scanner. After the POST code on the 7-segment display hasadvanced to A, switch on the Controller. The LL status code has changed to a differentcode in the LL-91-93 range.Y N


Replace the video cable associated with the LL9x code. If the problem still exists, replace theImage Module Assembly.


SD 1.2, G2) on the Main PWB A1.

er.

hoot the wires from A1P/J 406 to A3P/J 300. Thed +24 VDC is present between A3P 300-1 and

WB A3.

r Control PWB A3. The LED is on.

n the Main PWB A1. The LED is on.

er.

hoot the wires from A1P/J 406 to A3P/J 300. 123P 300-4 and A3P 300-6.

WB A3.

ntrol PWB A3. The LED is on.

Main PWB A1. The LED is on.

er.

hoot the wires from A1P/J 406 to A3P/J 300. The +5 VDC is present between A3P 300-5 and A3P

WB A3.

he [ ] test. Operate the test. The Calibration

onent Tests, [ ] test. Operate the test. The test

A1.

A B

1/20012-6RAP LL96


RAP LL96This RAP isolates faults that can cause the Calibration Extrusion not to rotate to the HomePosition or to fail to be detected as having arrived at the Home Position.

Initial ActionsPerform GP 8 System Power Up Procedure. If LL96 is still displayed, perform the followingRepair Analysis Procedure.

ProcedureExamine the 7-segment LED on the Rear Panel of the Electronics Drawer. POST code P. isdisplayed.Y N

POST code 5 is displayed.Y N

POST code 9 is displayed.Y N

Check fuse A5F1 on the Lamp Ballast PWB (BSD 1.2, P2). The Fuse is open.Y N

Enter the Diagnostics and go to the Lamp Test (Section 6) and check thatthe Exposure Lamp LP1 operates. The Lamp operates.Y N

Check that the Exposure Lamp is firmly seated in its connectors andis installed with the clear window facing forward and slightly up. TheLamp is correctly installed.Y N

Reinstall the Exposure Lamp and the Lamp Jacket correctly.

Check wires from A5J 22 and A5J 21 between Lamp and Lamp Bal-last PWB (BSD 6.1, F2, H2) for continuity. The wires have conti-nuity and the connectors are seated.Y N

Correct the condition.

Replace Exposure Lamp LP1. Then perform ADJ 6.1 ExposureLamp Initialization.

Go to BSD 6.1 and check the wires to Illumination Sensor Q11. Thewires and connectors have continuity.Y N

Repair the wires.

Replace Sensor Q11. Then perform ADJ 6.1 Exposure Lamp Initializa-tion.

Replace Lamp Ballast PWB A3.

Examine LED CR1 (24V) on the Motor Control PWB A3. The LED is on.

Y NExamine LED CR2 (24 V) (B The LED is on.Y N

Go to RAP 1.1 DC Pow

Go to BSD 1.2 and troubleswires have continuity, anA3P 300-6.Y N

Repair the wires.

Replace the Motor Control P

Examine CR2 (12 V) on the MotoY N

Examine LED CR9 (12 V) oY N


Go to BSD 1.3 and troublesVDC is present between AY N

Repair the wires.


Examine CR3 (5 V) on Motor CoY N

Examine CR10 (5 V) on theY N


Go to BSD 1.5 and troubleswires have continuity, and300-6.Y N

Repair the wires.


Enter the diagnostics and go to tExtrusion rotates.Y N

Enter the diagnostics, Compis successful.Y N

Replace the Main PWB

A AB B C D

RAP LL96Status Indicator RAPS

Switch off the System. Remove the Loopback Connector from A1j 408. Per-form the Power On Procedure [ ]. Go to BSD 6.3 and check the wires between

A B C D


A1P 408 and A3P301. The wires are good.Y N

Repair the wires.

Check the wires from A3P 305 to Motor MOT2. The wires are good.Y N

Repair the wires.

Check the gears for damage. Replace damaged parts. If Calibration MotorMOT2 does not rotate when the Calibration Motor test is run, replace MotorMOT2.

Go to BSD 6.3 and check the voltage on J 400-14 and J 400-16. The voltage goeslow when the window in the Encoder Disk is aligned with the sensor, and highotherwise.Y N

The wires between A1P 400-14, -15, and -16, and Sensor Q11 have conti-nuity.Y N

Repair the wires.

Replace Illumination Sensor Q11. Perform ADJ 6.1 Exposure Lamp Initializa-tion.

Replace the Main PWB A1.

Enter the diagnostics. Perform the Reset NVR Defaults test (section 6). Perform GP 8System Power Up Procedure. If POST code 5 is still displayed, replace NVR integratedcircuit U28 on the Main PWB A1. Perform the earlier steps in this paragraph again. If theproblem still exists, replace the Main PWB [REP 3.1 Main PWB].

Go to RAP 1.1 DC Power.


ts such that the document is centered in the docu-played on the Scanner Control Panel, lift the Upperent material from the document path. Lower the

e document again.

s, and corrective actions.

BSD Reference

canner Control Panel or Q4. If the sensor d clean the sensor with

go to the BSD and trou-

nent Tests, Document or to operate at speed e motor should operate. cument Drive Motor

4.1

canner Control Panel or Q5 and Q6. If a sen-er and clean the sensor ists, go to the BSD and .

th and Film Remover.

1. 6.4

2. 6.3 (N4)

r Control Panel from the sensor does not ensor with a lint-free and troubleshoot the

4.1 (R1)

at the belt tension is nd perform ADJ 8.1 .

4.1 (T5)

1/20012-8RAP OF-1


RAP OF-1 Document TransportationThis RAP describes corrective actions for faults that prevent correct transportation of inserteddocuments.

Initial ActionsEnsure that the customer inserts documenment path. If a MEDIA JAM message is disDocument Handler and remove any documUpper Document Handler and try to scan th

ProcedureRefer to [Table 1] for faults, probable cause

Table 1

Problem Probable Cause Corrective Action

The Control Panel Display indicates READY but there is no response when a document is inserted. Document Drive Motor MOT1 does NOT operate.

1. Edge Presence Sensor Q4.

2. Motor Control PWB A3 or Document Drive Motor.

1. Enter the scanner diagnostics. Choose Sfrom the Component Tests. Actuate Sensdoes not operate, remove the top cover ana lint-free cloth. If the problem still exists,bleshoot the fault in the sensor circuit.

2. Enter the diagnostics and choose CompoDrive Motor. Set the Document Drive mot500, forward direction. Start the test. ThIf not, troubleshoot the connections to DoMOT1. If good, replace MOT1.

Frequent auto width detection failures 1. Document Right Side Sensor Q6 or Left Side Sensor Q5 are dirty or faulty.

2. Platen Roll is dirty.

1. Enter the scanner diagnostics. Choose Sfrom the Component Tests. Actuate Senssor does not operate, remove the top covwith a lint-free cloth. If the problem still extroubleshoot the fault in the sensor circuit

2. Clean the Platen Roll, using a lint-free clo

Document is accepted when inserted, but doesn’t stage properly. MEDIA JAM is dis-played.

Edge Registered Sensor Q3 Enter the scanner diagnostics. Choose Scannethe Component Tests. Actuate Sensor Q3. If operate, remove the top cover and clean the scloth. If the problem still exists, go to the BSDfault in the sensor circuit.

Display indicates READY; document is inserted. Doc. Drive Motor MOT1 operates, but the document is not transported.

Drive belts. Examine the drive belts for damage. Ensure thcorrect. If not, go to Section 4, Adjustments, aMain Drive Belt / Document Drive Belt Tension

Image Quality RAPS

Image Quality RAPS


3IQ-1 Image Quality RAP.................................................................................................. 3-3

1/2001
3-2

Image Quality RAPS

IQ-1Image Quality RAPS

IQ-1 Image Quality RAP Additionally, many problems are caused by dirt on the Calibration Target Strip. Clean this partwith a lint-free cloth and Film Remover 8R27 (Isopropyl Alcohol).

BSD Reference

stment of the nts without drag.

4.1

6.4

8R27. Perform 6.3

4.1

nt Transport

Platen Glass

4.1


The Image Quality RAP contains a table with descriptions of Image quality problems, probablecauses, and corrective actions.

Initial ActionsMany image quality problems are caused by dirt on the Platen Glass, the SelFoc lens, or thePlaten Roll. Inspect these parts carefully. Clean the glass and the lens with Lens and MirrorCleaner 43P 81 and a lint-free cloth. Clean the Platen Roll using a lint-free cloth with FilmRemover 8R27 or isopropyl alcohol.

ProcedureRefer to [Table 1].

Table 1

Problem Probable Cause Corrective Action

Lines on copies in process direction.

Chipped or worn Platen Glass Replace the Platen Glass.

Compressed zones in image, perpendicular to process direc-tion

1. Dirt on Document Drive Rolls.

2. If thick document, Document Thickness Lever and associated mechanism

1. Clean the rolls with Film Remover 8R27.

2. Ensure that the customer uses the minimum adjuDocument Thickness Lever to scan thick docume

White streaks, process direction Dirty Calibration Target Strip Clean the Calibration Target Strip using Film Removera power off - power on cycle [GP 8].

Skewed image 1. Dirt on Document Drive Rolls. 1. Clean the rolls with Film Remover 8R27.

Image out of focus Interference with complete closure of the Upper Document Transport.

1. Ensure that the Platen Roll in the Upper Documemoves up and down freely.

2. Ensure that the plastic clamps that hold down theare correctly seated.

1/2001
3-4IQ-1 Image Quality RAPS

Repairs and Adjustments

irs and Adjustments

4-1

4. Repa RepairsREP 1.1 Power Supply.................................................................................................... 4-3REP 3.1 Main PWB......................................................................................................... 4-5REP 3.2 Image Processing PWB.................................................................................... 4-8REP 4.2 Electronics Drawer........................................................................................... 4-10REP 6.2 Platen Glass ..................................................................................................... 4-14REP 6.3 Video Cables 1, 2, 3 ......................................................................................... 4-15REP 6.4 Exposure Lamp................................................................................................. 4-18REP 8.1 Front Drive Shaft Assembly .............................................................................. 4-20REP 8.2 Rear Drive Shaft Assembly............................................................................... 4-26REP 8.4 Upper Document Transport .............................................................................. 4-35REP 8.5 Platen Roll / Calibration Extrusion .................................................................... 4-42REP 8.6 Upper Document Transport Latches and Interlock Switch ............................... 4-58REP 9.2 Image Module ................................................................................................... 4-61REP 9.3 Thick Document Shaft ...................................................................................... 4-64REP 14.1 Scanner End Covers....................................................................................... 4-68REP 14.2 Scanner Back Cover....................................................................................... 4-68REP 14.3 Upper Document Transport Cover.................................................................. 4-69REP 14.4 Scanner Feed-In Shelf.................................................................................... 4-70

AdjustmentsADJ 4.1 Document Drive Motor Speed (DS system only).............................................. 4-73ADJ 6.1 Exposure Lamp Initialization ............................................................................. 4-75ADJ 8.1 Main Drive Belt / Document Drive Belt Tension ................................................ 4-76ADJ 8.2 Lead Edge / Trail Edge Adjustment (DS system only) ..................................... 4-78

4-2

Repairs and Adjustments

REP 1.1Repairs and Adjustments

REP 1.1 Power Supply 3. (Figure 2): Disconnect the two Power Supply connectors that attach to the Main PWB:

04 on the Main PWB

05 on the Main PWB

ng the Main PWB Connectors

nd A1P10 back out through the plastic wire bundleswer.

at mount the Power Supply to the floor of the Elec-

Power Supply

ect A1P9, A1P10

PWB

2Remove the two 5.5mm Mount Screws

4-3

Parts List on PL 1.4Removal

WARNINGSwitch off the Scanner power and disconnect the power cord.

1. Go to REP 4.2 Electronics Drawer. Perform steps 1 through 5.

2. (Figure 1): Install a Static Band to your wrist and attach the ground wire to an unpaintedarea of the Scanner chassis securely.

Figure 1 Installing the Static Band and Ground Strap

• A1P9 (20 pin connector) from J4

• A1P10 (6 pin connector) from J4

Figure 2 Disconnecti

4. Route the wires leading from A1P9 aon the rear wall of the Electronics Dra

5. Remove the two 5.5mm hex screws thtronics Drawer.

1Disconn

Main

e Main PWB is the reverse of the Removal proce-

Printer and verify correct machine operation.

4-4REP 1.1Repairs and Adjustments

6. (Figure 3): Remove the four slot-head screws that mount the Power Supply to the wall ofthe Electronics Drawer.

Figure 3 Removing the Four Mount Screws on the Electronics Drawer

7. Lift the Power Supply out of the Electronics Drawer.

Replacement1. The replacement or reinstallation of th

dure.

2. Power up the Scanner, Controller and

Remove the four mount screws


REP 3.1 Main PWB CAUTION

the left side of the Electronics Drawer (as viewedto the Main PWB by 5 screws. The Image Process-y means of three integral connectors. Exercise cau-ain PWB as these connectors can be damaged if

sing PWB from the Main PWB.

the Image Processing PWB

PWB Main PWB

e five screws

2Carefully lift the Image Processing PWB off of the Main PWB

to Main PWB

4-5






The Image Processing PWB is located onfrom the rear of the Scanner). It is secured ing PWB also attaches to the Main PWB btion when removing this PWB from the Mhandled incorrectly.

3. (Figure 2): Remove the Image Proces

Figure 2 Removing

Image Processing

1Remove th

Integral connectors

onnectors from the Scanner Main PWB.

g the Main PWB Connectors

J400

J403

J404

J405

J406J407J408


(Figure 3): Standing at the rear of the Scanner, dislocate the spring from the left drawer Slide and gently guide the left side of the Electronics Drawer out an additional 12 mm. This will pro-

vide additional room to disconnect the three ribbon cables on the Image Processing PWB.

NOTE: When guiding the Electronics Drawer back into the Scanner (at the completion ofthis REP) it will be necessary to pull out the retaining spring again slightly as the drawer isguided back into the Scanner frame.

Figure 3 Disconnecting the Slide Spring

4. (Figure 4): Disconnect the following c

Figure 4 Disconnectin

1Gently pull retaining spring outward about 5 mm

2Guide left side of Elec-tronics Drawer out about 12 mm

J413

J414 J415 J416


5. (Figure 5): Remove the seven mount screws and carefully lift the Main PWB from theElectronics Drawer.

Replacemente Main PWB is the reverse of the Removal proce-


ny installed feature keys must be re-installed again.d, using the new hardware address of the replace- sheet to obtain the hardware address of the Scan-the documentation shipped with the feature key, oreys and choose Get a replacement Feature Key. the printer. Then, restart the system to enable the

4-7

Figure 5 Removing the Main PWB

6. (Figure 5): If the Main PWB is being replaced, remove the NVR (Non-Volatile RandomAccess Memory) Chip from the old Main PWB and install it on the new Main PWB prior toplacing the Main PWB on the Scanner.

1. The replacement or reinstallation of thdure.

2. Power up the Scanner, Controller and

3. If the Main PWB has been replaced, aA new feature key file must be createment Main PWB. Print a configurationner. Follow the process contained in go to the website at www.xes.com/kAfter obtaining the new file, send it tofeature key.

NVR Chip

AUTION

the left side of the Electronics Drawer (as viewedto the Main PWB by 5 screws. The Image Process-y means of three integral connectors. Exercise cau-ain PWB as these connectors can be damaged if

sing PWB from the Main PWB.

the Image Processing PWB

PWB Main PWB

e five screws

2Carefully lift the Image Processing PWB off of the Main PWB

to Main PWB


REP 3.2 Image Processing PWBParts List on PL 1.4Removal





C

The Image Processing PWB is located onfrom the rear of the Scanner). It is secured ing PWB also attaches to the Main PWB btion when removing this PWB from the Mhandled incorrectly.

3. (Figure 2): Remove the Image Proces

Figure 2 Removing

Image Processing

1Remove th

Integral connectors


Replacement

4-9

1. The replacement or reinstallation of the Image Processing PWB is the reverse of theRemoval procedure.

2. Power up the Scanner, Controller and Printer and verify correct machine operation.

m the Scanner.

oving the Catch Tray

w at either end of the ket

Tray Mounting Bracket and y away from the Scanner


REP 4.2 Electronics DrawerParts List on PL 1.4Removal


1. Disconnect the IEEE1394 cable and the Scanner power cord.

2. (Figure 1): Remove the two Catch Tray Supports at the back of the Scanner, and lowerthe Catch Tray down to the Organizer Tray.

Figure 1 Removing the Catch Tray Supports

3. (Figure 2): Remove the Catch Tray fro

Figure 2 Rem

1Remove the Catch Tray Supports (2)

1Remove the retaining screCatch Tray Mounting Brac

2Lift the Catchthe Catch Tra


4. (Figure 3): Remove two screws at the back of the Scanner and pull out the ElectronicsDrawer.

5. (Figure 4): Remove the four screws on the Electronics Drawer Top Cover and remove thecover.

Electronics Drawer Top Cover

re describes the complete removal of the Electron-tive desires only to gain access to the Electronics

at this point. Return to the REP that directed you

screws from the er Top Cover

4-11

Figure 3 Accessing the Electronics Drawer

Figure 4 Removing the

NOTE: The remainder of this proceduics Drawer. If the technical representaDrawer (for removal of a PWB), stophere.

1Remove the two screws

3Pull out the Electronics Drawer

2Let the ground strap hang free from the Electronics Drawer

1Remove the four Electronics Draw

2Lift off the Top Cover

e Scanner, dislocate the springs from the left ande Electronics Drawer out an additional 12 mm. Thisect the three ribbon cables on the Image Process-

Drawer back into the Scanner (at the completion ofut the retaining springs again slightly as the drawer.

ecting the Slide Spring

ut

2Guide left side of Elec-tronics Drawer out about 12 mm




7. (Figure 6): Standing at the rear of thright drawer Slides and gently guide thwill provide additional room to disconning PWB (J414, J415, J416).

NOTE: When guiding the Electronics this REP) it will be necessary to pull ois guided back into the Scanner frame

Figure 6 Disconn

1Gently pull retainingspring outward abo5 mm


8. (Figure 7): Disconnect the following connectors from the Scanner Electronics Drawer. Replacementronics Drawer is the reverse of the Removal proce-


4-13

Figure 7 Disconnecting the Scanner Electronics Drawer

9. Pull the Electronics Drawer out from the Synergix Scanner and place it on a flat and levelsurface.

1. The replacement of the Scanner Electdure.

2. Power up the Scanner, Controller andJ414 J415 J416 J500J305

J304A0P100

RNINGe Lamp to cool before removal.

ing the Platen Glass

ner.

Glass in the Scanner.

e screw side)

2Lift off the Glass Clip (one each side)


REP 6.2 Platen GlassParts List on 1.1Removal


1. (Figure 1): Lift the Upper Document Transport.

Figure 1 Lifting the Upper Document Transport

WAThe Exposure Lamp may be hot. Allow th

2. (Figure 2): Remove the Platen Glass.

Figure 2 Remov

Replacement1. Clean the Platen Glass with Glass Clea

2. (Figure 3): Correctly position the Platen

Lift the Upper Document Transport

1Remove th(one each

3Lift out the Platen Glass

REP 6.2, REP 6.3Repairs and Adjustments

REP 6.3 Video Cables 1, 2, 3

ARNINGnnect the power cord.

t End Covers by removing the two retaining screws

e Right and Left End Covers

1Remove one screw from the inside of the End Cover

ck of

4-15

Figure 3 Correct Positioning of Platen Glass

CAUTION

In the following step, ensure that the Platen Glass is positioned squarely between the bevels ofthe Glass Clips prior to tightening the clips down.

3. Reinstall the Glass Clip at each end of the Platen Glass.


WSwitch off the Scanner power and disco

1. Perform REP 4.2 Electronics Drawer.

2. Raise the Platen Cover.

3. (Figure 1): Remove the Right and Lefon each End Cover.

Figure 1 Removing th

Platen Glass

1Reinstall this edge of the Platen Glass towards the operator, sharp edge down

2Pull the Platen Glass forward until it stops up against the Feed In Shelf

2Remove one screw from the bathe Scanner frame

Scanner End Cover

Housing (PL 1.1) down from the underside of theer Scanner Frame.

folded sheet steel platform that supports the threeule.

the Video Cable Housing

Housing by bending the three folded wering the platform

Rear of Scanner


4. Remove the Feed-In shelf (REP 14.4 Scanner Feed-In Shelf). 5. (Figure 2): Lower the Video Cable Image Module. Let it rest upon the low

NOTE: The Video Cable Housing is aVideo Cables beneath the Image Mod

Figure 2 Lowering

1Disengage the Video Cable tabs outward slightly, and lo


6. (Figure 3): Remove the Video Cables from the Scanner. Replacementnnectors.

on the Video Cable Housing in the correct order. A aid in this step.

the Video Cable Housing

ure that the Platen Glass is clean and positionedass Clips prior to tightening the clips down.

o reinstall the Electronics Drawer.

n.

Rear of Scanner

1Replace Video Cables in correct order and string the cables out the front of the VCM

ull the rear edge of the ideo Cable Housing pwards and snap it into

ocked position on the rear dge of the Image Module

e 1

4-17

Figure 3 Removing the Video Cables

1. Reinstall the Video Cables on their co

2. (Figure 4): Reinstall the Video Cablessimplified drawing is provided below to

Figure 4 Replacing

3. Reinstall the Scanner Feed-In Shelf.

4. Reinstall the Platen Glass Clips. Enssquarely between the bevels of the Gl

5. Reinstall the Scanner End Covers.

6. Close the Scanner Cover.

7. Perform REP 4.2 Electronics Drawer t

8. Return the Scanner to normal operatio

Video Cable 1 Video Cable 2 Video Cable 3

1Any of the three Video Cables can now be disconnected at this point

Video Cable HousingFront of Scanner

2Engage the hooked front edge of the VCM on to the front edge of the Image Module

3PVule

Video Cabl

ARNINGhe Lamp to cool before removal.

ving the Platen Glass

posure Lamp in the Image Module. The lamp willition.

ut of the Scanner.

he Exposure Lamp.

the screw h side)


4-18REP 6.4 Repairs and Adjustments

REP 6.4 Exposure Lamp Parts List on PL 1.3Removal




WThe Exposure Lamp may be hot. Allow t


Figure 2 Remo

NOTE: Note the positioning of the Exneed to be reinstalled in the same pos

3. Rotate the Exposure Lamp and lift it o

4. Remove the black Lamp Jacket from t


1Remove (one eac



Replacement CAUTION

ced, perform all the steps in this procedure in orderm Access Memory) settings for the new lamp. Fail- image quality problems.

ced, go to ADJ 6.1 Exposure Lamp Initialization toescent lamp has only been reinstalled, continue on

to confirm the correct operation and copy quality of

n.

4-19

NOTE: When reinstalling the Lamp Jacket on the Fluorescent Lamp ensure that the LampJacket does not cover the light window on that lamp. The edge of the Lamp Jacket should beabout 2mm from the edge of the lamp’s light window.

1. Reinstall the Lamp Jacket on the Fluorescent Lamp.

2. Reinstall the Fluorescent Lamp in the Scanner.

3. Rotate the lamp counter-clockwise about one-half turn, until positively engaged.

NOTE: When correctly positioned, the clear portion of the fluorescent lamp will faceupward and towards the front of the Scanner.

4. Clean the Platen Glass with Glass Cleaner.

5. (Figure 3): Correctly position the Platen Glass in the Scanner.

Figure 3 Correct Positioning of Platen Glass

CAUTION

In the following step, ensure that the Platen Glass is positioned squarely between the bevels ofthe Glass Clips prior to tightening the clips down.

6. Reinstall the Glass Clip at each end of the Platen Glass.

7. Close the Upper Document Transport.

8. Reboot the Scanner system by switching off the Scanner and Printer for about 15 sec-onds. Power on the system in the following order: Scanner, Controller (if accessible),Printer.

If the fluorescent lamp has been replato reset the NVR (Non-Volatile Randoure to heed this caution could result in

9. If the fluorescent lamp has been replacomplete this replacement. If the fluorwith this procedure.

10. Run a copy of Test Target #82E5980 the Scanner.


Platen Glass

1Reinstall this edge of the Platen Glass towards the operator, sharp edge down

2Pull the Platen Glass forward until it stops up against the Feed In Shelf

AUTION

screws on the Feed In Shelf. The screws are self-n is not exercised.



Scanner Feed-In Shelf).

AUTION

screws that retain the Bearing Clamps. The screwsluminum casting. There is a possibility of stripping

htened.

r reinstalling the Front Drive Shaft Assembly Bear-

er edges of the Front Drive Shaft Assembly are

ained by only one screw.

tains a ground strap.

ring Clamps on the Front Drive Shaft Assembly.

the

2Remove one screw from the back of the Scanner frame


REP 8.1 Front Drive Shaft AssemblyParts List on PL 1.3Removal


1. Lift the Upper Document Transport.


Figure 1 Removing the Platen Glass

C

Use caution when removing/reinstalling thetapping and can be cross threaded if cautio



4. Remove the Feed In Shelf (REP 14.4

C

Take care when loosening or tightening theare self-tapping, and are threaded into an athe screws if they are misaligned or overtig

NOTE: Note the following when removing oing Clamps:

• The Bearing End Clamps at the outretained by two screws each.

• The two inner Bearing Clamps are ret

• The left inner Bearing Clamp also con

5. (Figure 3): Locate and remove the Bea

1Remove the screw (right and left sides)

2Lift off the Right and Left Glass Clips


1Remove one screw from inside of the End Cover


6. (Figure 4): Remove the small O-Ring Drive Belt from the left side of the Front Drive ShaftAssembly.

the Small O-Ring Drive Belt

4-21

Figure 3 Location of Bearing Clamps on Front Drive Shaft AssemblyFigure 4 Removing

Bearing Clamps (4)

Ground Strap

O-Ring Drive Belt


7. (Figure 5): Remove the Document Drive Belt from the right side of the Scanner.

Figure 5 Removing the Document Drive Belt

1Remove the screw

2Remove the screw, Extension Spring, and Tension Pulley

3Remove the Document Drive Belt


8. (Figure 6): Remove the Belt Guard from the right side of the Scanner. Replacementis being installed, place the E-ring and Pulley from the new Front Drive Shaft Assembly.

bly on its mounts.

AUTION

by installing them incorrectly. The two tabs on eachlots in the Bearing Clamps prior to tightening down

wn the two Bearing Clamps on the right side of thehat the two tabs on each bearing fully engage thetening down the clamp.

of Inner and Outer Bearing Clamps

rings

s mount to Frame

Bearing End Clamp Configuration

aring mps

4-23

Figure 6 Removing the Belt Guard

CAUTION

Ensure that the small plastic bearings on either end of the Front Drive Shaft are not lost whenremoving the shaft.

9. Remove the Front Drive Shaft Assembly by lifting it out of the Scanner.

10. If the Front Drive Shaft Assembly is being replaced, remove the E-ring and pulley from theold Front Drive Shaft Assembly.

1. If a new Front Drive Shaft Assembly the old Front Drive Shaft Assembly on

2. Reinstall the Front Drive Shaft Assem

C

The Drive Shaft Bearings can be damagedDrive Shaft Bearing must fully engage the sthe Bearing Clamps

3. (Figure 7): Reposition and tighten doFront Drive Shaft Assembly. Ensure tslots in the Bearing Clamp prior to tigh

Figure 7 Correct Installation

1Carefully slide the Belt Guard up and around the pulleys

Bea

Inner Bearing Clamp Configuration

Screw

BeCla

ponents.

the Right Side Components

rs.

AUTION

Glass is positioned squarely between the bevels ofdown.

laten Glass.

2Loosely reinstall the Tension Pulley and screw

3Reinstall the spring

4Reinstall the Document Drive Belt

5Fully tighten screw


4. (Figure 8): Reinstall the O-ring Drive Belt and Bearing Clamps.

Figure 8 Installing the Left Side Belt and Bearing Clamps

5. Slide the Belt Guard back into position on the right side of the Scanner.

6. (Figure 9): Reinstall the right side com

Figure 9 Reinstalling

7. Reinstall the Feed In Shelf.

8. Reinstall the Left and Right End Cove

C

In the following step, ensure that the Platenthe Glass Clips prior to tightening the clips

9. (Figure 10): Clean and reinstall the P

1Reinstall the O-ring Drive Belt over the Drive Pulley and the Drive Shaft Pulley

2Reinstall the two left side Bearing Clamps

1Reinstall the screw


4-25

Figure 10 Reinstalling the Platen Glass


11. Return the Scanner to normal operation.

3Reinstall the screw (right and left sides)

2Reinstall the Right and Left Glass Clips

1Place the Platen Glass as shown, biasing it slightly for-ward.






REP 8.2 Rear Drive Shaft AssemblyParts List on PL 1.3Removal








3. (Figure 3): Remove the Platen Glass. 5. (Figure 4): Remove the Left Slide Bracket and Left Pivot Bracket.

Bracket and Left Pivot Clutch Assembly

ated behind the Right and Left Pivot Clutch Assem-

1Remove two K-clips and one washer

2Remove the Slide Bracket

crews, Bearing Clamp

4-27


4. Close the Upper Document Transport.Figure 4 Removing the Left Slide

6. Disconnect the two ground straps, locblies, by removing the screws.

1Remove the screw (one each side)



3Remove the two sand Bearing

4Remove the Left Pivot Clutch Assembly

m the right side of the Scanner.

oving the Belt Guard



7. (Figure 5): Remove the following components on the right side of the Scanner.

Figure 5 Removing the Right Side Components

8. (Figure 6): Remove the Belt Guard fro

Figure 6 Rem

1Remove the screw, spring and Tension Pulley

2Remove the belt

3Remove the mount screw

Belt Guard


NOTE: In the following illustration the two large pulleys on the right side have been omit-ted for clarity. They should remain on the Scanner for the duration of this procedure, how-

10. (Figure 8): Remove the Scanner Back Cover.

the Scanner Back Cover

ws

4-29

ever.

9. (Figure 7): Remove the Right Side Pivot Clutch.

Figure 7 Removing the Right Pivot Clutch

Figure 8 Removing

1Remove the two mount screws

2Remove the Bearing Clamp

3Remove the Right Pivot Clutch and Bracket

Remove the five scre

pper Document Transport for access to the Rear

the Upper Document Transport

around the right side of the nnect any of the cables.

rt In

3Ensure that the Rear Drive Shaft Assembly can be accessed


11. (Figure 9): Slide out the Electronics Drawer from the back of the Scanner.

Figure 9 Sliding out the Electronics Drawer

12. (Figure 10): Lift and reposition the UDrive Shaft Assembly.

Figure 10 Repositioning

Slide the Electronics Drawer out from the back of the Scanner

1Route the group of cables out Rear Drive Shaft. Do not disco

2Move the Upper Document Transpoforward, so that it rests on the FeedShelf


13. (Figure 11): Remove the Rear Exit Baffle. CAUTION

screws that retain the Bearing Clamps. The screwsluminum casting. There is a possibility of strippinged or overtightened.

s on the Rear Drive Shaft Assembly.

Clamps on Rear Drive Shaft Assembly

Bearing Clamps (2)

4-31

Figure 11 Removing the Rear Exit Baffle

Take care when loosening or tightening theare self-tapping, and are threaded into an athe screws if they are inadvertently misalign

14. (Figure 12): Locate the Bearing Clamp

Figure 12 Location of Bearing

1Remove the mount screw at both ends of the Rear Exit Baffle

2Lift off the Rear Exit Baffle

ly on to the Image Module.

AUTION

aged by installing them incorrectly. The two tabs on the slots in the Bearing Clamps prior to tightening

own the two Bearing Clamps in the center of thehat the two tabs on each bearing fully engage thetening down the clamp.

stallation of Bearing Clamp

Bearing Clamp

Bearing


NOTE: One of the inner Bearing Clamps also contains a ground strap. Ensure that this groundstrap is disconnected prior to removing the Rear Drive Shaft Assembly.

15. (Figure 13): Remove the Bearing Clamps (4) from the Rear Drive Shaft Assembly.

Figure 13 Removing the Bearing Clamps

16. Remove the Rear Drive Shaft Assembly.

NOTE: If the Rear Drive Shaft Assembly is to be replaced, remove the Timing Pulley andC-Clip from the old Rear Drive Shaft Assembly and place these items on the replacementshaft prior to reinstallation on the Scanner.

Replacement1. Reinstall the Rear Drive Shaft Assemb

C

The Rear Drive Shaft Bearings can be dameach Drive Shaft Bearing must fully engagedown the Bearing clamps

2. (Figure 14): Reposition and tighten dRear Drive Shaft Assembly. Ensure tslots in the Bearing Clamp prior to tigh

Figure 14 Correct In

3. Reinstall the Rear Exit Baffle.

1Loosen the mount screws (4)

2Swing the Bearing Clamps off the Rear Drive Shaft Assembly, but do not remove them

Mount screw into frame


4. (Figure 15): Reposition the Upper Document Transport over the Rear Drive Shaft Assem-bly.

7. (Figure 16): Reinstall the Right Bearing Clamp and Right Pivot Clutch.

Bearing Clamp and Right Pivot Clutch

ide of the Scanner.

ght side of the Scanner.

1Reinstall the Bearing on the Rear Drive Shaft

2Reinstall the Bearing Clamp on the Bearing

3Reinstall the Right Pivot Clutch and Bracket with the two mount screws

4-33

Figure 15 Repositioning the Upper Document Transport

5. Slide the Electronics Drawer back into the Scanner.

6. Reinstall the Scanner Back Cover.

CAUTION

The Rear Drive Shaft Bearings can be damaged by installing them incorrectly. The two tabs oneach Drive Shaft Bearing must fully engage the slots in the Bearing Clamps prior to tighteningdown the Bearing clamps

Figure 16 Reinstalling the Right

8. Reinstall the Belt Guard on the right s

9. Reinstall the pulleys and belt on the ri

1Route the cables back to the inside of the Rear Drive Shaft

2Reposition the Upper Docu-ment Transport back over the Image Module

4Depress the pawl to engage the Right Pivot Clutch

t on the left side of the Scanner.

talling the Slide Bracket

AUTION

n Glass is clean, and that it is positioned squarely to tightening the clips down.

ht and Left Glass Clips.

rs.

n.

1Reinstall the Slide Bracket

2Reinstall the two K-clips and washer


10. (Figure 17): Reinstall the Left Bearing Clamp and Left Pivot Clutch.

Figure 17 Reinstalling the Left Bearing Clamp and Left Pivot Clutch

11. (Figure 18): Reinstall the Slide Bracke

Figure 18 Reins

12. Open the Upper Document Transport.

C

In the following step, ensure that the Platebetween the bevels of the Glass Clips prior

13. Reinstall the Platen Glass and the Rig

14. Reinstall the Right and Left End Cove




2Reinstall the Bear-ing Clamp over the Bearing

3Reinstall the Left Pivot Clutch and Bracket with two mount screws

4Depress the pawl to engage the Left Pivot Clutch


REP 8.4 Upper Document Transport 3. (Figure 2): Remove the Right and Left End Covers by removing the two retaining screwson each End Cover.


Scanner Feed-In Shelf).


4-35

Parts List on PL 1.2A, 1.2BRemoval


1. Lift the Upper Document Transport.




4. Remove the Feed In Shelf (REP 14.4

1Remove the screw (right and left sides)

2Lift off the Right and Left Glass Clips




5. (Figure 3): Disconnect the Illumination Sensor and feed the wires down through thechannel.

Figure 3 Disconnecting the Illumination Sensor (Q11P1)

1Disconnect the Illumination Sensor

2Feed the wires down through the channel and out the back of the Scanner


6. (Figure 4): Remove the Left Slide Bracket and Left Pivot Clutch Assembly. 8. (Figure 5): Remove the Document Drive Belt.

g the Document Drive Belt

1Remove the screw, Extension Spring and Tension Pulley

4-37

Figure 4 Removing the Left Slide Bracket and Left Pivot Clutch Assembly

7. Disconnect the two ground straps located at the rear of the right and left sides of theScanner. (Remove the lower mount screws only.)

Figure 5 Removin



3Remove two screws


3Remove the belt


lutch Assembly.

Right Pivot Clutch Assembly

earing underneath the Right Bearing Clamp will beove this bearing.

1Remove the two mount screws

the

2Remove the Right Pivot Clutch Assembly


9. (Figure 6): Remove the Belt Guard by lifting it off the Front and Rear Drive Shafts.


10. (Figure 7): Remove the Right Pivot C

Figure 7 Removing the

NOTE: At this point the small brown bfree floating. It is not necessary to rem


3RemoveBearingClamp


11. (Figure 8): Remove the Scanner Back Cover. 13. (Figure 9): Disconnect the Upper Document Transport connectors and ground strap fromthe Electronics Drawer.

ment Transport Connectors and Ground Strap

disconnected can pass freely through the Scanner.

ort from the Scanner and place it on a clean, flat

1Disconnect A0P100

2Disconnect P305

4-39

Figure 8 Removing the Scanner Back Cover

12. Slide out the Electronics Drawer from the back of the Scanner.

Figure 9 Disconnecting the Upper Docu

14. Ensure that the connectors previously

15. Remove the Upper Document Transpsurface.

Remove the five screws

mponents.


eft Pivot Clutch Assembly.

2Reinstall the Tension Pulley and screw

3Reinstall the spring

4Reinstall the Drive Belt


Replacement1. Place the Upper Document Transport back on the Scanner, making sure that the connec-

tors and ground strap pass unobstructed out the back of the Upper Document Transport.

2. Reconnect the connectors A0P 100 and XXXX. Reconnect the ground strap to the backof the Scanner.

3. Close the Electronics Drawer.

4. Reinstall the Scanner Back Cover (five screws).

5. (Figure 10): Reinstall the Right Pivot Clutch Assembly.

Figure 10 Reinstalling the Right Pivot Clutch Assembly

6. Reinstall the Belt Guard on the Front and Rear Drive Shafts.

7. (Figure 11): Reinstall the right side co


8. Reconnect the ground strap near the L

1Reinstall the Bearing Clamp

2Reinstall the Right Pivot Clutch Assembly3

Reinstall the two mount screws



9. (Figure 12): Reinstall the Left Slide Bracket and the Left Pivot Clutch Assembly.

4-41

Figure 12 Reinstalling the Left Slide Bracket and Left Pivot Clutch Assembly

10. Reinstall the Right and Left End Covers.


1Reinstall the Left Pivot Clutch Assembly

2Reinstall the two screws


4Reinstall the washer and two K-clips

per Document Transport Cover.

the Upper Document Transport Cover

(UDT) and lift the UDT cover off the Scanner, start-working towards the front.

ss down through the cutout in the Upper Document

(three per side)

2Pivot the Document Thickness Lever to its highest position

Upper Document Transport Cover


REP 8.5 Platen Roll / Calibration ExtrusionParts List on PL 1.2ARemoval


NOTE: Perform steps 1 through 21 to remove the Platen Roll. To remove the Calibration Extru-sion for replacement, perform steps 1 through 22.

1. (Figure 1): Remove the Scanner Control Panel from the Scanner.

Figure 1 Removing the User Interface

2. Raise the Upper Document Transport from the Feed In Shelf.

3. (Figure 2): Prepare to remove the Up

Figure 2 Preparing to Remove

4. Lower the Upper Document Transporting from the rear of the machine, and

5. Feed the Scanner Control Panel harneTransport Cover.

1Loosen the center screw

2Tilt back the Scanner Control Panel and disconnect the connector U2P1 beneath the console

1Remove the screws


6. (Figure 3): Remove the Right and Left End Covers by removing the two retaining screws 7. (Figure 4): Prepare to remove the Right Side Belt Guard.

move the Right Side Belt Guard

1Remove the screw, Extension Spring and Ten-sion Pulley

4-43

on each End Cover.

Figure 3 Removing the Right and Left End CoversFigure 4 Preparing to Re



3Remove the belt


ponents of the Platen Roll Shaft.


.


8. (Figure 5): Remove the Belt Guard by lifting it off the Front and Rear Drive Shafts.


9. (Figure 6): Remove the right side com

Figure 6 Removing

10. Lower the Upper Document Transport


1Remove the K-clip and the white nylon bushing


11. (Figure 7): Remove the Left Slide Bracket and Left Pivot Clutch Assembly. 12. (Figure 8): Remove the following hardware from the left side of the Scanner.

oving the hardware

1Remove the K-clip and white nylon bushing

2Remove the E-ring and bearing

4-45

Figure 7 Removing the Left Slide Bracket and Left Pivot Clutch Assembly

Figure 8 Rem



3Remove the two screws, Bear-ing Clamp and Bearing


en Roll Shaft components.

eft Side Platen Roll Components

e the bushing

3Remove the spring washer


13. (Figure 9): Pull the Left Side Plate off the Scanner.

Figure 9 Removing the Left Side Plate

14. (Figure 10): Remove the left side Plat

Figure 10 Removing the L

Left Side Plate

1Remove the K-Clip

2Removbrass


15. (Figure 11): Remove the right side Platen Roll Shaft components. CAUTION

to exercise caution when removing the Calibrationy scratched while being removed from the Scanner,

ies indicated in the illustration below. This will allowxtrusion.

cating the Cable Ties

1Use pliers to dislocate the plastic ties from the machine frame

4-47

Figure 11 Removing the Right Side Platen Roll Shaft Components

16. Protect the Platen Glass by sliding a large piece of paper or cardboard under the UpperDocument Transport. This will help to avoid damage to the glass while the CalibrationExtrusion Assembly is being removed in the following steps.

In the following steps it is important Extrusion Assembly, as it can be easilnegatively affecting print quality.

17. (Figure 12): Dislocate the two cable tmore room to remove the Calibration E

Figure 12 Dislo

1Remove the Thick Document Indicator Bracket by pulling upwards

3Remove the brass bearing

2Remove the K-Clip

Cardboard or paper placed under Upper Document Transport

left side End Cap from the Calibration Extrusion

tinguishable from the Right Side End Cap by then the left side.

Remove the Left Side End Cap

the Calibration Extrusion Assembly by sliding it off

1Remove the two screws

2Remove the Rubber Drive Wheel (and attached sleeve), not-ing the clockwise direction of the Drive Wheel rubber spokes


NOTE: The Calibration Extrusion Assembly will be removed in the following steps.Ensure that this assembly (and its component parts) does not get dirty or scratched, asprint quality problems will result.

18. (Figure 13): Remove the Calibration Extrusion Assembly from the Scanner frame bycarefully sliding it out the left side of the Scanner. Set it down upon a clean, flat surface.

Figure 13 Removing the Calibration Extrusion Assembly

19. (Figure 14): Prepare to remove theAssembly.

NOTE: The Left Side End Cap is dispresence of the Rubber Drive Wheel o

Figure 14 Preparing to

20. Remove the Left Side End Cap from the shaft.

1Carefully slide the Calibration Extrusion Assembly out of the Scanner frame

Scrap Paper to protect Platen Glass

End Cap Assembly


21. (Figure 15): Remove the Platen Roll from the Calibration Extrusion Assembly by sliding itout, and placing it on a clean, flat surface.

ReplacementAUTION

oll. Any dirt, dust, or scratches will adversely affect

replaced, reinstall the Right Side End Cap on the proceed on to Step 2.

the Calibration Extrusion, a good rule of thumb is:ly adjacent to the small slot in the End Cap.

bration Target Strip on the Calibration Extrusion by Ensure that the parts are dry prior to reinstallation.

into the Calibration Extrusion by placing the shortight Side End Cap. Stand the Calibration Extrusioneft side facing upwards.

to Reinstall the Left End Cap

Long end of Platen Roll Shaft

be on ion Cap

4-49

NOTE: At this point the Platen Roll has been successfully removed from the Scanner.The step that follows will continue the product disassembly to separate the Right SideEnd Cap from the Calibration Extrusion. (This only needs to be done in cases where theCalibration Extrusion is in need of replacement.)

Figure 15 Calibration Extrusion Assembly - Component Parts

22. Remove the Right Side End Cap from the Calibration Extrusion by removing the twoscrews at that end.

C

Be very careful while handling the Platen Rscan quality.

1. If the Calibration Extrusion has beennew Calibration Extrusion. Otherwise,

NOTE: When reinstalling End Caps onThe slot-head screw is installed direct

2. Clean off the Platen Roll and the Caliwiping them with a clean, damp cloth.

3. (Figure 16): Reinstall the Platen Rollend of the Platen Roll Shaft into the RAssembly on end as shown, with the l

Figure 16 Preparing

Calibration Extrusion (black plastic shell)

Platen Roll

Calibration Target Strip mustleft side of Calibration Extrusprior to reinstalling Left End

e Wheel and Sleeve onto the Left Side of the Platen

Rubber Drive Wheel and Sleeve

on the Sleeve line up with the Roll Shaft

Rubber Drive Wheel and Sleeve

Platen Roll Shaft

the rive en


4. (Figure 17): Reinstall the Left End Cap on the Calibration Extrusion Assembly.

Figure 17 Reinstalling the Left End Cap

NOTE: In the following steps, ensure that the Rubber Drive Wheel and shaft are rein-stalled flush with the edge of the Platen Roll Shaft.

5. (Figure 18): Reinstall the Rubber DrivRoll Shaft.

Figure 18 Reinstalling the

1Reinstall the slot-head screw directly adjacent to the small slot in the Left Side End Cap

2Reinstall the countersunk screw on the left side

Left End Cap

1Ensure that the cutoutsflat edges of the Platen

2Slide Drive Wheel down onPlaten Roll Shaft until the DWheel is flush with the PlatRoll Shaft


CAUTION 8. (Figure 20): Reinstall the following components on the right side of the Platen Roll Shaft.


l the brass bushing lip on to the end of en Roll Shaft

4-51

Be careful when reinstalling the Calibration Extrusion Assembly on the Scanner frame. Anyscratches or nicks on the white area of the assembly will negatively affect scan quality.

6. (Figure 19): Reinstall the Calibration Extrusion Assembly back into the Scanner frame.Ensure that the Rubber Drive Wheel (Left Side of Calibration Extrusion Assembly) ismounted on the left side of the Scanner.

Figure 19 Reinstalling the Calibration Extrusion Assembly

7. (Figure 19): Reinstall the two cable ties that were previously dislocated from their framemounts above the Calibration Extrusion Assembly.


1Carefully guide the Calibration Extrusion Assembly into the Scanner from the left side

Cable Ties (2 sets)

1Reinstaland K-Cthe Plat

are onto the Upper Document Transport right side.

re on the Upper Document Transport Right Side

2Reinstall the K-Clip


9. (Figure 21): Lift the left end of the Platen Roll Shaft. Reinstall the brass bushing on theend of the shaft and set it back down into the Scanner frame.

Figure 21 Securing the Left Side of the Platen Roll Shaft

10. Reinstall the cable harnesses above the Calibration Extrusion Assembly to the Scannerframe.

11. (Figure 22): Reinstall the shaft hardw

Figure 22 Reinstalling the Shaft Hardwa

1Reinstall the brass bushing and the spring washer

2Reinstall the K-Clip

1Reinstall the white plastic bushing


12. (Figure 23): Reinstall the Thick Document Indicator by pushing it back down over itsmounting bracket on the Right Side Slide Plate.

14. (Figure 24): Push the Left Side Slide Plate back to its furthest position prior to reinstallingthe Left Side Plate on the Scanner.

Slide Plate Back to its Furthest Position

Side Plate (metal)

4-53

Figure 23 Reinstalling the Thick Document indicator

13. Ensure that the Thick Document Lever (on right side of Upper Document Transport) iscompletely lowered.

Figure 24 Pushing the Left Side

1Push indicator down onto the mounts on the Slide Plate

1Push the Left Side Slide Plate forward on the Side Plate

hick Document Shaft to the Left Side Plate prior to

Side of the Thick Document Shaft

1Set the Thick Document Shaft the required distance from the Baffle Edge

ch 4 mm) Thick Document

Shaft


15. (Figure 25): Reinstall the Left Side Plate back onto the Scanner left side.

Figure 25 Reinstalling the Left Side Plate

16. (Figure 26): Align the left side of the Treinstalling the bushings.

Figure 26 Aligning the Left

2Guide the Thick Document Shaft into the cutout hole.

1Guide the two shafts into the slots molded in the Left Slide Plate Assembly.

1 in(25.

Baffle Edge

2Ensure that one tooth of the Thick Document Shaft Gear overhangs the last tooth of the Left Slide Rail


17. (Figure 27): Complete the Left Side Plate Reinstallation. CAUTION

aged by installing them incorrectly. The two tabs on the slots in the Bearing Clamps prior to tightening

AUTION

he screws that retain the Bearing Clamps. Theseinto an aluminum casting. There is a possibility ofy misaligned or overtightened.

lutch Assembly.

the Left Pivot Clutch Assembly

2Place the Bearing Clamp over the Bearing

3Reinstall the Left Pivot Clutch Assembly with two (2) mount screws

4Depress the pawl to engage the Left Pivot Clutch

4-55

Figure 27 Completing the Left Side Plate Reinstallation

The Rear Drive Shaft Bearings can be dameach Drive Shaft Bearing must fully engagedown the Bearing clamps

C

Take care when loosening or tightening tscrews are self-tapping, and are threaded stripping the screws if they are inadvertentl

18. (Figure 28): Reinstall the Left Pivot C


1Reinstall the white bushing and K-clip

2Reinstall the white bushing and E-ring


ht side components.


2Reinstall the screw, Extension Spring, and Tension Pulley

einstall the Drive Belt


19. (Figure 29): Reinstall the Slide Bracket on the left side of the Scanner.

Figure 29 Reinstalling the Slide Bracket

20. Place the Right Belt Guard Plate back into position on the Right Side of the Scanner.

21. (Figure 30): Reinstall the Scanner rig



2Reinstall the two K-clips and one washer

Slide Bracket


1R


22. Reinstall the Scanner Right and Left End Covers.

4-57

23. Reinstall the Scanner Top Cover cover by performing the following steps:

a. Hold the Scanner Top Cover above the Scanner.

b. Feed the Scanner Control Panel cable up through the cutout hole in the Scanner TopCover.

c. (Figure 31): Rotate the Thick Document Adjustment Handle to its highest position.

Figure 31 Rotating the Thick Document Adjustment Handle

d. Guide the Thick Document Adjustment Handle upward through the slot in the Scan-ner Top Cover, and work the Top Cover down onto the Scanner.

e. Lower the Thick Document Adjustment Handle once the Top Cover has been cor-rectly positioned.

f. Reinstall the 6 screws (three screws per side) that secure the Scanner Top Cover.

24. Reinstall the Scanner Control Panel on the Scanner.

25. Reconnect the Scanner power cable and return the Scanner to normal operation.

1Lift handle to highest position

rs Scanner End Covers.

he right and left side UDT latches is mechanicallyoes not have a drive mechanism, or a Belt Guard.lock Switch.

ive Belt from the right side of the Scanner.

the Document Drive Belt

e the Document Drive Belt

2Remove the screw, spring, and Idler Pulley


REP 8.6 Upper Document Transport Latches and Interlock SwitchParts List on PL 1.1Removal




2. Perform REP 14.1 Scanner End Cove

NOTE: The procedure for removing tsimilar. The left side of the Scanner dThe left latch does not include an Inter

3. (Figure 2): Remove the Document Dr

Figure 2 Removing


1Remove the screw

3Remov


4. (Figure 3): Remove the Belt Guard from the right side of the Scanner. 5. (Figure 4): Remove the Upper Document Transport Latch.

the UDT Interlock Switch

e two screws and lift the Latch off the

3Disconnect the connectors from the Interlock Switch

4-59


Figure 4 Removing

2Remove thScanner

1Note the color and position of the switch connectors

n.


Replacement1. Reinstall the Upper Document Transport Latch and Interlock Switch.

2. Reinstall the Belt Guard on the right side of the Scanner.

3. (Figure 5): Reinstall the Document Drive Belt on the right side of the Scanner.

Figure 5 Reinstalling the Document Drive Belt

4. Reinstall the Scanner End Covers




3Reinstall the Document Drive Belt

2Reinstall the screw and Idler Pul-ley

4Reinstall the tension spring and fully tighten the retaining screw


REP 9.2 Image Module 3. (Figure 2): On the left side of the Scanner, remove the Stub Shaft Bracket.

g the Stub Shaft Bracket

e the hex nut

the Stub Shaft Bracket

4-61



1. Perform REP 8.4 Upper Document Transport to remove the Upper Document Transport.

2. (Figure 1): Prepare the Image Module for removal.

Figure 1 Preparing the Image Module for Removal (Right Side)

Figure 2 Removin

3Remove the two hex nuts

2Remove the Rear Exit Baffle (one screw at either end of baffle)

Right / Front of Scanner

1Disconnect the connector at either end of the Image Module

1Remov

2Remove

odule, transfer the following non-spared parts from

sociated hold-down mechanisms

ociated hold-down mechanisms

t

run beneath the Image Module.

AUTION

eo Cable Housing. The video cables can be dam-

he underside of the Image Module.

l position on the Scanner frame.

e left side of the Scanner.Tighten down the hex nut.


4. Lift the Image Module up from the machine frame and gently turn it over, resting it tempo-rarily on its side.

5. (Figure 3): Remove the Video Cable Housing from the back of the Image Module. Notools are required for this task.

Figure 3 Removing the Video Cable Housing

6. (Figure 4): Disconnect the three video cables from the underside of the Image Module.

Figure 4 Disconnecting the Video Cables

Replacement

NOTE: If you are replacing the old Image Mthe old Image Module to the new one:

• Front Drive Shaft Assembly and all as

• Rear Drive Shaft Assembly and all ass

• Idler Pulley and Document Drive Belt

• Fluorescent Lamp

• Left and Right Lamp Sockets

• Illumination Sensor and Mount Bracke

1. Reconnect the three video cables that

C

Exercise caution when reinstalling the Vidaged very easily if pinched by the housing.

2. Reinstall the Video Cable Housing to t

3. Return the Image Module to its origina

4. Reinstall the Rear Exit Baffle.

5. Reinstall the Stub Shaft Bracket on th

Video Cable Housing

Disconnect the three video cables


6. (Figure 5): Reinstall the Image Module on the Scanner.

4-63

Figure 5 Reinstalling the Image Module

7. Perform REP 8.4 Upper Document Transportto reinstall the Upper Document Transportonto the Scanner.

8. Perform ADJ 6.1 Exposure Lamp Initialization Procedure.


1Reinstall the two hex nuts

per Document Transport.


ss down through the cutout in the Upper Documentover off the Scanner.

.

(three per side)




REP 9.3 Thick Document ShaftParts List on PL1.2A, 1.2BRemoval





3. (Figure 2): Prepare to remove the Up


4. Feed the Scanner Control Panel harneTransport Cover and carefully lift the c

5. Lower the Document Thickness Lever



1Remove the screws


6. (Figure 3): Remove the Right and Left End Covers by removing the two retaining screwson each End Cover.

7. (Figure 4): Remove the bushing and E-ring from both the right and left sides of the ThickDocument Shaft.

nd E-Ring from the Thick Document Shaft

press the Right or Left Side Plates slightly aside tol of the Thick Document Shaft.

m the Scanner.

1Remove the Bushing and E-ring (both sides)

4-65

Figure 3 Removing the Right and Left End Covers Figure 4 Removing the Bushing a

NOTE: It may be necessary to gently achieve enough clearance for remova

8. Remove the Thick Document Shaft fro



hick Document Shaft in the Scanner.

t Side of the Thick Document Shaft

2Align the Thick Document Handle with the angle of the Right Side Plate

e Thick Docu-aft on the Right il the required from the Baffle

1 inch (25.4 mm)

5Reinstall the right side Bushing and E-Ring

Baffle Edge


ReplacementCAUTION

It is imperative that the Thick Document Shaft be reinstalled in the Scanner exactly asdescribed in this procedure. Image quality problems or document feed problems will result ifthe Thick Document Shaft is not reinstalled/replaced as described.

1. (Figure 5): Ensure that the Right and Left Slide Plates are moved as far towards the rearof the Scanner as possible.

Figure 5 Moving the Side Plates to the Rear of the Scanner

2. Set the Thick Document Shaft loosely back into the Scanner. Move the Right and LeftSide Plates as necessary to accomplish this.

3. (Figure 6): Align the right side of the T

Figure 6 Aligning the Righ

1Press the Right and Left Slide Rails as far to the rear of the Scanner as possible

Left Slide Rail

1Raise the Upper Document Transport slightly

3Loosely reinstall the right side bushing, enough to allow some adjustment of shaft position

4Mount thment ShSlide RadistanceEdge

Thick Document Shaft


4. (Figure 7): Align the left side of the Thick Document Shaft in the Scanner. 6. Reinstall the Upper Document Transport Cover by performing the following steps:

port Cover over the Scanner and feed the Scannerp through the cutout in the Upper Document Trans-

ansport Cover screws (3 screws per side).

ever to its lowest position.

positioning of the Thick Document Shaft. If the dis-tor Window is not correct, remove the Upper Docu- positioning of the Thick Document Shaft on the

he Document Thickness Indicator Window

rs.

n.

Incorrect installation of Thick Doc-ument Shaft on Slide Rails

-

Red strip is not flush with the top of the display area

4-67

Figure 7 Aligning the Left Side of the Thick Document Shaft

5. Raise the Document Thickness Lever to its highest position.

a. Hold the Upper Document TransControl Panel connector A2P1 uport Cover.

b. Reinstall the Upper Document Tr

c. Lower the Document Thickness L

7. (Figure 8): Check the installation andplay in the Document Thickness Indicament Transport Cover and adjust theScanner Slide Rails accordingly.

Figure 8 Checking the Display in t

8. Reinstall the User Interface.

9. Reinstall the Right and Left End Cove


1Close the Upper Document Transport

2Set the Thick Document Shaft the required distance from the Baffle Edge

4Reinstall the left side Bushing and E-Ring

1 inch (25.4 mm) Thick Document

ShaftBaffle Edge

3Ensure that one tooth of the Thick Document Shaft Gear overhangs the last tooth of the Left Slide Rail

Correct installation of Thick Document Shaft on Slide Rails

Red strip is flush with the top of the display area

ver

ARNINGnnect the power cord.

Cover.

the Scanner Back Cover

ws

4-68REP 14.1 , REP 14.2Repairs and Adjustments

REP 14.1 Scanner End CoversParts List on PL 1.5Removal


NOTE: This procedure is identical for the Right and Left End Covers.

1. (Figure 1): Remove the Right or Left End Cover.

Figure 1 Removing the Right or Left End Cover

REP 14.2 Scanner Back CoParts List on PL 1.5Removal

WSwitch off the Scanner power and disco

1. (Figure 1): Remove the Scanner Back

Figure 1 Removing



3Lift End Cover off Scanner

Remove the five scre


REP 14.3 Upper Document Transport Cover 3. (Figure 2): Prepare to remove the Upper Document Transport Cover.


(UDT) and lift the UDT cover off the Scanner, start-working towards the front.

ss down through the cutout in the Upper Document

erforming the following steps:

e Scanner.

le up through the cutout hole in the Scanner Top

t Adjustment Handle to its highest position.

(three per side)



4-69

Parts List on PL 1.2ARemoval






4. Lower the Upper Document Transporting from the rear of the machine, and

5. Feed the Scanner Control Panel harneTransport Cover.

ReplacementReinstall the Scanner Top Cover cover by p

1. Hold the Scanner Top Cover above th

2. Feed the Scanner Control Panel cabCover.

3. (Figure 3): Rotate the Thick Documen



1Remove the screws

Shelf

scanner Feed-In shelf

EP 14.1 Scanner End Covers).

ss Clips. Remove the(2) shelf retaining screws onf (Figure 1).

Clips, retaining screws and Latch Bracket.

rd you to remove it (Figure 2).

2Remove the (2) retaining screws.

4-70REP 14.3, REP 14.4Repairs and Adjustments

Figure 3 Rotating the Thick Document Adjustment Handle

4. Guide the Thick Document Adjustment Handle upward through the slot in the ScannerTop Cover, and work the Top Cover down onto the Scanner.

5. Lower the Thick Document Adjustment Handle once the Top Cover has been correctlypositioned.

6. Reinstall the 6 screws (three screws per side) that secure the Scanner Top Cover.

7. Reinstall the Scanner Control Panel on the Scanner.

REP 14.4 Scanner Feed-In Parts List on PL 1.1RemovalPerform the following steps to ,remove the

1. Open the Document Handler.

2. Remove the Left and Right Covers (R

3. Remove the Left and Right Platen Glaleft and right ends of the Feed-In Shel

Figure 1 Remove the Platen Glass

4. Remove the Latch Bracket (Figure 1).

5. Shift the shelf to the left and then towa

1Lift handle to highest position

1Remove the (2) Platen Glass Clips by removingthe screws

3Remove the (2) screws securing the Latch Bracket and remove the bracket.


4-71

Figure 2 Shift the shelf left and toward you to remove it.

ADJ 4.1Repairs and Adjustments

ADJ 4.1 Document Drive Motor Speed (DS system only) Checkeed and Lead Edge Detect Test Target. Print out

is procedure.

on the printed test target, write this measurement word “print master”.

t Main Menu > Configuration > Copy Options >to select this option).

Main Menu > Configuration > Scanner Control > Copy screen.

see if a 24 inch (610 mm) roll of paper is loaded in the value stated for that roll to any number otheris needs to be done to force a rotation of the test

to see that the above change has been confirmed

, check the R1, R2, R3, and R1/R3 values for thedrawer should have a value of 24 inches (610 mm).

, there should be a 36-inch (or equivalent) roll of

e been checked, ensure that the Media Selection

nd Lead Edge Detect Test Target (print master) by Feed (SEF), with the broad, darkened edge lead-

es the Printer. It should have been rotated ninetyg parallel with the Printer paper drawers. (This rota-ter belt speed affecting the measured line length.)

the line length on the scanned copy. The length of master line length.

ifference between the line length on the scanned length of the print master, perform the Document

4-73

PurposeThe purpose of this procedure is to ensure that the Scanner Document Drive Motor is rotatingat the correct speed. This is accomplished by running a pattern (line) of measured lengththrough the scanner, and comparing it with values generated by the system software.

NOTE: Perform Document Drive Motor in section six when servicing the XEScan Solution sys-tem.

NOTE: The Document Drive Motor Speed Test requires that a 36 inch (or equivalent ISO A1series size) roll of paper be loaded on the Printer.

NOTE: This Adjustment requires the System Speed and Lead Edge Detect Test Target. Thistest target must be downloaded from the laptop computer to the Printer, and then printed outprior to beginning this procedure.

Figure 1 System Speed and Lead Edge Detect Test Target

1. Go to GP 13 Creating the System Spthe test target and continue on with th

2. After five minutes, measure the line down on the test target, as well as the

3. On the Scanner Control Panel, selecImaging > Auto Rotate (press Enter

4. On the Scanner Control Panel, select Auto Width = OFF. Then return to the

5. On the Printer Control Panel, check tothe printer. If this is the case, changethan 24 inches (610 mm). (NOTE: Thprint.)

6. On the Scanner Control Panel, checkby the Scanner:

• Under Media Selection/Sourcepaper rolls in those drawers. No

• Under Media Selection/Sourcepaper present.

7. After the R1, R2, and R3 values havoption = AUTO.

8. Make a copy of the System Speed afeeding it into the scanner Short Edgeing.

9. Observe the copied image as it leavdegrees, with the measured line exitintion eliminates any chance of the Prin

10. Wait five (5) minutes before measuringthe line should be +/- 2mm of the print

TEST CRITERIA: If the measured dcopy is greater than +/-2 mm from theDrive Motor Speed Adjustment.

This line will be measured for the Document Drive Motor Speed Test

to the Scanner copy mode.

necessary to copy the print master System Speedensure test accuracy.

ning to the correct speed by making another scan again measuring the 610 mm line on the print that

st scan is +/- 2mm of the line length measured on

termined to be satisfactory, reset the following sys-

enu > Configuration > Copy Options > Imaging. to the customer’s preferred selection (On or OFF).

enu > Configuration > Scanner Control > Auto

width of the 24 inch (or equivalent) paper roll.

.

4-74ADJ 4.1Repairs and Adjustments

Adjustment1. This adjustment is password controlled. To enter the Service Diagnostic Password select

Main Menu > Diagnostics > Password. Enter the password (6789) and press Enter.

2. (Figure 2): On the Scanner Control Panel select Main Menu > Diagnostics > ScannerDiagnostics > Component Tests > Motor Speed > Expected Length. The MotorSpeed screen will appear.

Figure 2 Motor Speed Expected Length Screen (Example)

3. On the printed test pattern, measure the line marked “610 mm”.

4. Using the keypad on the Scanner Control Panel, enter the measured value from the previ-ous step in the Expected Length field. Press Enter.

5. Input the measured length from the copy that was just made from the System Speed andLead Edge Detect Test Target. Press Enter.

6. Press the Start button on the Scanner Control Panel.

7. (Figure 3): The Document Management System software will run a test of the ScannerDocument Drive Motor, and will automatically adjust the Document Drive Motor Speed.The following prompt will appear on the screen when the adjustment has been completed.

Figure 3 Motor Speed Adjustment Screen (Example)

8. Exit the Diagnostics mode and return

NOTE: In the following steps it will beand Lead Edge Detect Test Target to

9. Verify that the Scanner Motor is scanand print of the original test target, andis generated.

NOTE: The margin for error on this tethe print master.

10. When the measured line length is detem options.

• Scanner Control Panel: Main MReturn the Auto Rotate function

• Scanner Control Panel: Main MWidth = ON.

• Printer Control Panel: Reset the

11. Return the system to normal operation

jovan

Highlight


ADJ 6.1 Exposure Lamp Initialization 4. Press the Enter key to confirm the change.

Printer for about 15 seconds.

eduree. When the system initializes, it will re-estab- and intensity.

to confirm the correct operation and copy quality of

n.

4-75

PurposeThis procedure is used to initialize the Exposure Lamp in cases where the Illumination SensorQ11 has been repositioned or replaced, or the Exposure Lamp has been repositioned orreplaced. Writing a 0 (zero) in location 2 of the NVR forces the Scanner to re-evaluate the lampbrightness and store the appropriate values.

Check1. (Figure 1): On the Scanner Control Panel select Main Menu > Diagnostics > Scanner

Diagnostics > Write NVR. The following screen appears.

Figure 1 Write NVR Screen (Default)

2. Use the Enter key and numeric keypad on the Scanner Control Panel to input the valueslisted in Figure 1. When the EXECUTE:NO field is reached, use the NEXT key to togglethe NO value to YES.

3. (Figure 2): The screen will then look like this:

Figure 2 Modified NVR Screen

5. Switch off the Scanner, Controller and

6. Perform GP 8 System Power Up Proclish the new fluorescent lamp readings

7. Run a copy of Test Target #82E5980 the Scanner.


e Belt tension.

anner Main Drive Belt Tension

ive Belt

3Tighten the four (4) Docu-ment Drive Motor mount screws.


ADJ 8.1 Main Drive Belt / Document Drive Belt TensionPurposeThe purpose of this procedure is to enable the Service Representative to correctly adjust thebelt tension of both the Scanner Main Drive Belt and Document Drive Belt.

WARNINGSwitch off the scanner power and disconnect the power cord.

Adjustment1. (Figure 1): Remove the Right End Cover by removing the two retaining screws.

Figure 1 Removing the Right End Cover

2. (Figure 2): Set the Scanner Main Driv

Figure 2 Setting the Sc

1Remove one screw from the inside of the Right End Cover

2Remove one screw from the back of the scanner frame

1Loosen the four (4) Docu-ment Drive Motor mount screws

2Flex the Main Drive Belt to allow the Tension Spring to set the Main DriveBelt tension

Main DrTension Spring


3. (Figure 3): Set the Document Drive Belt tension.

4-77

Figure 3 Setting the Drive Belt Tension

4. Reinstall the Right End Cover.


2Flex the Document Drive Belt to allow the Tension Idler spring to set the Doc-ument Drive Belt tension

3Tighten down the Tension Idler screw

1Loosen the Document Drive Belt Tension Idler screw

anel select Main Menu > Diagnostics > Scanneread Edge/Trail Edge Adjustment. The following

Trail Edge Adjustment Screen

rget on the scanner Short Edge Feed (SEF).

e darkened edge feeding into the Scanner.

rectly aligned on the 24” markers on the Scanner

e following screen will appear.

Trail Edge In Progress Screen

tware begins a check of the lead edge of the docu-d be heard.


ADJ 8.2 Lead Edge / Trail Edge Adjustment (DS system only)PurposeThe purpose of this procedure is to ensure that the Scanner correctly detects the lead and trailedges of the scanned document.

NOTE: Pereform Lead Edge/ Trail Edge in section six when servicing the XEScan Solutionsystem.

1. (Figure 1): This Adjustment requires the System Speed and Lead Edge Detect Test Tar-get. This test target must be downloaded from the laptop computer to the Printer, andprinted out prior to beginning this procedure.

Go to

Creating the System Speed and Lead Edge Detect Test Target. Print out the Test Targetand continue on with this procedure.

Figure 1 System Speed and Lead Edge Detect Test Target

2. After creating the test target, ensure that the lead edge is completely darkened by cuttingalong the line specified with a pair of scissors. Running a dark felt tip pen along that samelead edge will further enhance edge clarity.

Check1. (Figure 2): On the Scanner Control P

Diagnostics > Component Tests > Lscreen will appear.

Figure 2 Lead Edge /

2. Place the darkened edge of the test ta

• Ensure that the test target has th

• Ensure that the test target is corFeed In Shelf.

3. (Figure 3): Press the Start button. Th

Figure 3 Lead Edge /

NOTE: As the Scanner diagnostic sofment, an audible clicking sound shoul

This line will be used for the Lead Edge / Trail Edge Test


4. (Figure 4): When the Lead Edge / Trail Edge adjustment has been completed, the testtarget will be backed out onto the Scanner Feed In Shelf and the following screen will

4-79

appear.

Figure 4 Lead Edge / Trail Edge Adjustment Completed Screen



Parts List

5 Parts List OverviewIntroduction ..................................................................................................................... 5-3Subsystem Information ................................................................................................... 5-4Symbology ...................................................................................................................... 5-5

Parts Lists

Scanner Module AssemblyPL 1.1 Scanner Module................................................................................................... 5-7

Upper Document Transport AssemblyPL 1.2A Upper Document Transport (Part 1 of 2) ........................................................... 5-8PL 1.2B Upper Document Transport (Part 2 of 2) ........................................................... 5-9

Scanner Module AssemblyPL 1.3 Image Module and Document Feed Rollers ........................................................ 5-10PL 1.4 Electrical Module ................................................................................................. 5-11PL 1.5 Lower Document Transport ................................................................................. 5-12

Scanner Stand AssemblyPL 2.1 Scanner Stand ..................................................................................................... 5-13

PL 3.0 Miscellaneous ...................................................................................................... 5-14

Common HardwareCommon Hardware ......................................................................................................... 5-15Part Number Index .......................................................................................................... 5-15

11/015-2 Synergix Scan System

Parts List

11/015-3Synergix Scan System Introduction

Parts List

IntroductionOverviewThe Parts List section identifies all part numbers and the corresponding location of all sparedsubsystem components.

OrganizationParts Lists

Each item number in the part number listing corresponds to an item number in the relatedillustration. All the parts in a given subsystem of the machine will be located in the sameillustration or in a series of associated illustrations.

Electrical Connectors and Fasteners

This section contains the illustrations and descriptions of the plugs, jacks, and fasteners usedin the machine. A part number listing of the connectors is included.

Common Hardware

The common hardware is listed in alphabetical order by the letter or letters used to identifyeach item in the part number listing and in the illustrations. Dimensions are in millimetresunless otherwise identified.

Part Number Index

This index lists all the spared parts in the machine in numerical order. Each number is followedby a reference to the parts list on which the part may be found.

Other InformationAbbreviations

Abbreviations are used in the parts lists and the exploded view illustrations to provideinformation in a limited amount of space. The following abbreviations are used in this manual:

SymbologySymbology used in the Parts List section is identified in the Symbology section.

Service Procedure ReferencingIf a part or assembly has an associated repair or adjustment procedure, the procedure numberwill be listed at the end of the part description in the parts lists e.g. (REP 5.1, ADJ 5.3)

Table 1

Abbreviation Meaning

A3 297 x 594 Millimetres



AD Auto Duplex

AWG American Wire Gauge

EMI Electro Magnetic Induction

GB Giga Byte

KB Kilo Byte

MB Mega Byte

MM Millimetres

MOD Magneto Optical Drive

NOHAD Noise Ozone Heat Air Dirt

PL Parts List

P/O Part of

R/E Reduction/Enlargement

REF: Refer to

SCSI Small Computer Systems Interface

W/ With

W/O Without

Table 2

Operating Companies

Abbreviation Meaning

AO Americas Operations

NASG - US North American Solutions Group - US

NASG - Canada

North American Solutions Group - Canada

XE Xerox Europe

11/015-4 Synergix Scan SystemSubsystem Information

Parts List

Subsystem InformationUse of the Term "Assembly"The term "assembly" will be used for items in the part number listing that include other itemizedparts in the part number listing. When the word "assembly is found in the part number listing,there will be a corresponding item number on the illustrations followed by a bracket and alisting of the contents of the assembly.

BracketsA bracket is used when an assembly or kit is spared, but is not shown in the illustration. Theitem number of the assembly or kit precedes the bracket; the item numbers of the piece partsfollow the bracket.

TagThe notation "W/Tag" in the parts description indicates that the part configuration has beenupdated. Check the change Tag index in the General Information section of the Service Datafor the name and purpose of the modification.

In some cases, a part or assembly may be spared in two versions: with the Tag and without theTag. In those cases, use whichever part is appropriate for the configuration of the machine onwhich the part is to be installed. If the machine does not have a particular Tag and the onlyreplacement part available is listed as "W/Tag," install the Tag kit or all of the piece parts. TheChange Tag Index tells you which kit or piece parts you need.

Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriatenumber on the Tag matrix.

11/015-5Synergix Scan System Symbology

Parts List

SymbologyA Tag number within a circle pointing to an item number shows that the part has been changedby the tag number within the circle (Figure 1). Information on the modification is in the ChangeTag Index.

Figure 1 With Tag Symbol

A Tag number within a circle having a shaded bar and pointing to an item number shows thatthe configuration of the part shown is the configuration before the part was changed by the Tagnumber within the circle (Figure 2).

Figure 2 Without Tag Symbol

11/015-6 Synergix Scan SystemSymbology

Parts List

A tag number within a circle with no apex shows that the entire drawing has been changed bythe tag number within the circle (Figure 3). Information on the modification is in the Change TagIndex.

Figure 3 Entire Drawing With Tag Symbol

A tag number within a circle with no apex and having a shaded bar shows that the entiredrawing was the configuration before being changed by the tag number within the circle (Figure4).

Figure 4 Entire Drawing Without Tag Symbol

11/015-7Synergix Scan System PL 1.1

Parts List

PL 1.1 Scanner ModuleItem Part Description

1 892E32360 Control Panel Label (English)– 892E32370 Control Panel Label (French)– 892E32380 Control Panel Label (Italian)– 892E32390 Control Panel Label (German)– 892E32400 Control Panel Label (Spanish)– 892E32410 Control Panel Label (Portuguese)2 101K43451 Scanner Control Panel– 101K47720 Scanner Control Panel (UI for

XEScan Solutions)3 – Upper Document Transport

Assembly4 962K01520 Upper Control Panel Harness5 090E02231 Platen Glass6 019E47130 Right Glass Clip7 019E47110 Left Glass Clip8 – Image Module Assembly9 – Video Cable Housing

10 962K12170 Video Cable 311 962K12160 Video Cable 212 962K12150 Video Cable 113 – Electrical Module14 – Lower Document Transport15 604K08540 Feed-In Shelf Kit (W/TAG 003)16 019E47140 Platen Glass Foam17 – IEEE 1394 Cable (NOTE: Connects

to FireBoard 400 Lynx PWB PN 140N05961 (XEScan Solutions), and IEEE 1394 PWB PN 160K79060 (DS AccXES Systems.))

18 – Mounting Bracket (P/O Item 2)

11/015-8 Synergix Scan SystemPL 1.2A

Parts List

PL 1.2A Upper Document Transport (Part 1 of 2)Item Part Description

1 892E31490 Thickness Label2 056E04650 Indicator Bezel3 – Guide (P/O PL1.1 Item 3)4 802E21320 Top Cover5 892E16370 Logo Strip Label6 020K11860 Friction Wheel7 004E20940 Bumper8 015K47571 Left Side Plate9 028E14180 Retainer Housing

10 022E24600 Pinch Roller11 809E32080 Spring12 006E76990 Shaft13 130E05421 Sensor (Q2-Q6)14 055K32880 Rear Mylar Strip15 055K32870 Front Mylar Strip16 022K69631 Platen Roll17 014K06880 Calibration Spacer (2 Places)18 – Upper Document Housing (P/O

PL1.1 Item 3)19 016E06020 Bushing (6mm)20 016E16100 Bushing21 021K02581 End Cap22 020K11880 Calibration Housing23 – Keeper (P/O PL1.5 Item 15)24 – Keeper (P/O PL1.5 Item 17)

11/015-9Synergix Scan System PL 1.2B

Parts List

PL 1.2B Upper Document Transport (Part 2 of 2)Item Part Description

1 019E51420 Clip2 – Static Eliminator– 105E09000 Static Eliminator3 019E15041 Clip4 127K40860 Calibration Drive Motor (MOT2)5 130E09690 Calibration Home Sensor (Q1)6 892E31480 Indicator Label7 809E43500 Spring8 032E19371 Guide9 047E00540 Ball

10 830E72960 Label Bracket11 007E69160 Gear (36T)12 815E00590 Side Slide Plate13 015K47581 Right Side Plate14 007E68160 Gear (28T)15 016E16100 Bushing (10mm)16 409W02078 Spring17 007E69500 Pawl18 – Thick Document Handle19 806E00170 Thick Document Shaft

11/015-10 Synergix Scan SystemPL 1.3

Parts List

PL 1.3 Image Module and Document Feed RollersItem Part Description

1 – Rear Exit Baffle (P/O PL1.1 Item 8)2 802E41621 Left Pivot Clutch3 809E31970 Bearing End Clamp4 006K20580 Rear Drive Shaft5 019E47291 Shaft Ground Clip6 809E32020 Bearing Mid Clamp7 802E41611 Right Pivot Clutch8 – Wave Spring (P/O Item 1)9 013E18660 Bearing

10 020E38280 Timing Pulley (72T)11 006K20590 Front Drive Shaft12 113K02790 Lamp Socket13 122E02640 Lamp14 802K38101 Image Module15 – Illumination Sensor Bracket (P/O

PL1.1 Item 8)16 130K54470 Illumination Sensor PWB (Q11)17 006K20600 Stub Shaft18 005E15090 O-Ring Drive Pulley19 035E56510 O-Ring20 – Lamp Jacket (P/O PL1.1 Item 8)21 – Harness (Lamps to Ballast) (Not

Spared)


Parts List

PL 1.4 Electrical ModuleItem Part Description

1 – Top Cover (P/O PL1.1 Item 13)2 162K65261 DC Harness3 105E14291 LV Power Supply (PS1)4 160K65760 Image Processing PWB5 160K65792 Scanner Main PWB (A1) (W/TAG

002)6 160K72091 Motor Control PWB (A3)7 – Slide (P/O PL1.1 Item 13)8 – Electrical Module Housing (P/O

PL1.1 Item 13)9 – Card Guide (P/O PL1.1 Item 13)

10 104K00053 Lamp Ballast PWB (A5)11 162K65240 Harness (Ballast to Lamps)12 117E22800 Power Cord13 733W05871 NVM Flash (U28)14 537K67112 E-Prom (U10) (W/TAG 002)15 162K65271 Main Harness Assembly


Parts List

PL 1.5 Lower Document TransportItem Part Description

1 – Back Cover (P/O PL1.1 Item 14)2 802E21311 Left End Cover3 – Lower Transport Housing (P/O

PL1.1 Item 14)4 127K40860 Document Drive Motor (MOT1)5 – Motor Bracket (P/O PL1.1 Item 14)6 – Foot (Not Spared)7 409W03143 Spring8 – Interlock Harness (P/O PL1.1 Item

14)9 802E21301 Right End Cover

10 023E21040 Main Drive Belt11 020K09370 Dual Driven Pulley 12 020E38170 Tension Idler13 409W03211 Spring14 023E21050 Document Drive Belt15 003K16870 Interlock Assembly16 – Interlock Catch (P/O Item 15)17 003K16860 Interlock Assembly18 – Interlock Catch (P/O Item 17)


Parts List

PL 2.1 Scanner StandItem Part Description

1 – Catch Tray/Organizer (Not Spared)2 – Catch Tray Support (Not Spared)3 – Scanner Module Assembly (REF:

PL1.1)4 – Height Adjustment Bracket (Not

Spared)5 – Organizer Support (Not Spared)6 830E76070 Organizer Mounting Clip7 – Stand (Not Spared)8 017E02620 Swivel Caster9 017E02610 Rigid Caster

10 021E09960 End Cap


Parts List

PL 3.0 MiscellaneousItem Part Description

1 115N00356 Dongle2 140N05961 Fire Board 400 Lynx PWB3 017E06010 Copy Stop4 050E10191 Front Stacker5 121E01402 Latch Magnet6 055K32270 Mylar Strip

11/015-15Synergix Scan System Common Hardware, Part Number Index

Parts List

Common HardwareItem Part Description

A 113W16802 Screw (4-40 x 1/2)B 252W31350 Washer (M10)C 354W21052 E-Ring (8MM)D 158W20459 Screw (M4 x 8)E 354W21252 E-Ring (10MM)F 158W30359 Screw, Thread Rolling Torx (M3 x 6)G 112W24410 Screw (6-32 x 1/4)H 220W00350 Nut, Hex, Flanged, Self-locking (M3)J 201W00355 Nut (M3)K 354W00555 K-Clip (6MM)L 112W25155 Screw (M3 x 6)M 102W13556 Screw, M4 Counter sinkN 113W10555 Screw, Pan Head (M4 x 12)P 265W01050 Spring Washer (M10)R 251W16655 Washer (6MM)S 158W10459 Screw (M3 x 8)T 153W27554 Screw (M4)U 265W00850 Spring Washer (8MM)V 220W10650 Nut (M6)W 158W40459 Screw (M4 x 8)X 158W17552 Screw (M4 x 8)Y 354W00855 K-Clip (8MM)Z 158W20659 Screw (M4 x 10)

Part Number Index

Table 1 Part Number Index

Part Number Part List

003K16860 PL 1.5

003K16870 PL 1.5

004E20940 PL 1.2A

005E15090 PL 1.3

006K20580 PL 1.3

006K20590 PL 1.3

006K20600 PL 1.3

006E76990 PL 1.2A

007E68160 PL 1.2B

007E69160 PL 1.2B

007E69500 PL 1.2B

013E18660 PL 1.3

014K06880 PL 1.2A

015K47571 PL 1.2A

015K47581 PL 1.2B

016E06020 PL 1.2A

016E16100 PL 1.2A

PL 1.2B

017E02610 PL 2.1

017E02620 PL 2.1

017E06010 PL 3.0

019E15041 PL 1.2B

019E47110 PL 1.1

019E47130 PL 1.1

019E47140 PL 1.1

019E47291 PL 1.3

019E51420 PL 1.2B

020K09370 PL 1.5

020K11860 PL 1.2A

020K11880 PL 1.2A

020E38170 PL 1.5

020E38280 PL 1.3

021K02581 PL 1.2A

021E09960 PL 2.1

022E24600 PL 1.2A

022K69631 PL 1.2A

023E21040 PL 1.5

023E21050 PL 1.5

028E14180 PL 1.2A

11/015-16 Synergix Scan SystemPart Number Index

Parts List

032E19371 PL 1.2B

035E56510 PL 1.3

047E00540 PL 1.2B

050E10191 PL 3.0

055K32270 PL 3.0

055K32870 PL 1.2A

055K32880 PL 1.2A

056E04650 PL 1.2A

090E02231 PL 1.1

101K43451 PL 1.1

101K47720 PL 1.1

104K00053 PL 1.4

105E09000 PL 1.2B

105E14291 PL 1.4

113K02790 PL 1.3

115N00356 PL 3.0

117E22800 PL 1.4

121E01402 PL 3.0

122E02640 PL 1.3

127K40860 PL 1.2B

PL 1.5

130E05421 PL 1.2A

130E09690 PL 1.2B

130K54470 PL 1.3

140N05961 PL 3.0

160K65760 PL 1.4

160K65792 PL 1.4

160K72091 PL 1.4

162K65240 PL 1.4

162K65261 PL 1.4

162K65271 PL 1.4

409W02078 PL 1.2B

409W03143 PL 1.5

409W03211 PL 1.5

537K67112 PL 1.4

604K08540 PL 1.1

733W05871 PL 1.4

802E21301 PL 1.5

802E21311 PL 1.5

802E21320 PL 1.2A

802K38101 PL 1.3



802E41611 PL 1.3

802E41621 PL 1.3

806E00170 PL 1.2B

809E31970 PL 1.3

809E32020 PL 1.3

809E32080 PL 1.2A

809E43500 PL 1.2B

815E00590 PL 1.2B

830E72960 PL 1.2B

830E76070 PL 2.1

892E16370 PL 1.2A

892E31480 PL 1.2B

892E31490 PL 1.2A

892E32360 PL 1.1

892E32370 PL 1.1

892E32380 PL 1.1

892E32390 PL 1.1

892E32400 PL 1.1

892E32410 PL 1.1

962K01520 PL 1.1

962K12150 PL 1.1

962K12160 PL 1.1

962K12170 PL 1.1



General Procedures

General Proceduresd Edge Detect Test Target ......................... 6-50laptop .......................................................... 6-51

..................................................................... 6-53

..................................................................... 6-55

6-1

6 Scanner InstallationDigital System Scanner Installation................................................................................. 6-3XEScan Solution Scanner Installation............................................................................. 6-4

DiagnosticsDiagnostics...................................................................................................................... 6-7Using the Diagnostic Software - Key Properties ............................................................. 6-7Main Menu Tree Structures............................................................................................. 6-8Power On Self Test (POST) Diagnostics ........................................................................ 6-12Usage Meters.................................................................................................................. 6-12Clear Scanner Usage...................................................................................................... 6-13Installation Test Print....................................................................................................... 6-13Password ........................................................................................................................ 6-14

Scanner DiagnosticsEntering the Scanner Diagnostics................................................................................... 6-15Image Path Test.............................................................................................................. 6-16Scan Bar Calibration Test ............................................................................................... 6-16Full System Test ............................................................................................................. 6-17Write NVR ....................................................................................................................... 6-18Reset NVR Defaults ........................................................................................................ 6-18Scanner Reliability Meter ................................................................................................ 6-19Scanner Faults (Ordered) ............................................................................................... 6-19Scanner Faults (Counts) ................................................................................................. 6-20Clear Scanner Fault Log ................................................................................................. 6-20Read Non Volatile Random Access Memory (NVR) ....................................................... 6-21

Component TestsMotor Speed Test............................................................................................................ 6-24Lead Edge/ Trail Edge ................................................................................................... 6-24Sensors ........................................................................................................................... 6-25Scanner Control Panel .................................................................................................... 6-25Document Motor (Loopback) Communications............................................................... 6-27Document Drive Motor .................................................................................................... 6-28Lamp ............................................................................................................................... 6-28Calibration Motor............................................................................................................. 6-29

General ProceduresGP 1 How to Check a Short Circuit ................................................................................. 6-30GP 2 How to Check an Open Circuit............................................................................... 6-31GP 3 How to Check a Sensor ......................................................................................... 6-32GP 4 How to Check a Switch and its Associated Wiring................................................. 6-33GP 5 Generic PWB Checkout ......................................................................................... 6-34GP 8 System Power Up Procedure................................................................................. 6-37GP 9 Enabling/Disabling the DDS Option - 8825 / 8830 Printers ................................... 6-38GP 10 Enabling/Disabling the DDS Option - 8855 Printer .............................................. 6-38GP 11 Catch Tray and Organizer Tray ........................................................................... 6-39GP 12 Compact Catch Bins ............................................................................................ 6-44

GP 13 Creating the System Speed and LeaGP 14 Scanner Diagnostic access using a

Special ToolsSpecial Tools..............................................

Change Tag/ Mod IndexChange Tag/ Mod Index.............................

6-2

General Procedures

ital System Scanner InstallationGeneral Procedures

cedure GP 8 System Power Up Procedure in this

DDS Option - 8825 / 8830 Printers - 8825/8830

Scanner is ready to copy.

and check the overall copy quality.

rint and check the print quality. If the print qualityof this publication.

Key Options (Refer to special instructions con-

ire system, complete the customer operator training’s Guide.

on Test Prints and store them in the Printer Service

6-3 Dig

Digital System Scanner InstallationNOTE: This procedure assumes the following conditions:

• The Printer and Controller are previously installed.

• V6.1 software (or greater) has been loaded on the Controller.

• The rigger has assembled the Scanner and placed it upon its stand, or on top of the 8855Printer. (Catch Tray and Organizer Tray not yet installed.)

1. Install the Scanner Control Panel and Control Panel labels.

2. Remove any packing materials, tape, etc. from the outside of the Synergix Scanner. Liftup the Upper Document Transport and remove the material protecting Platen Glass.Close the Upper Document Transport.

3. Install the Catch Tray and the Organizer Tray (if required).

4. Install the IEEE1394 PMC Card. Go to the IEEE 1394 PWBA Installation procedure in theAccXES Controller Service Manual.

CAUTION

(Figure 1): In the following step it is necessary to correctly position the IEEE 1394 cable withthe port at the rear of the Scanner. The cable connectors can be damaged if not installed cor-rectly.

5. Install the IEEE 1394 PMC Cable from the IEEE 1394 Kit.

Figure 1 Installing the IEEE1394 PMC Cable

6. Install the power cord from the Scanner Nationalization Kit.

7. Power up the system. Go to the Prosection.

8. Perform GP 9 Enabling/Disabling thePrinters.

9. System initializes successfully, and the

10. Make a copy of Test Target #82E5980

11. Make a copy of the Installation Test Pneeds to be modified, go to Section 3

12. Download/Install any Special Featuretained within Feature Options kit.)

13. Upon successful installation of the entas specified in the System Participant

14. Make a copy of all system ConfiguratiLog.

1Position the angled edge of the IEEE1394 PMC Cable connector into the angled edge of the Scanner port

Rear of Scanner

re harness to the Control Panel.

l panel bracket using the screws (Figure 3).

Connect the wire harness to the Control Panel connector.

6-4XEScan Solution Scanner InstallationGeneral Procedures

XEScan Solution Scanner InstallationFollow this procedure to install the XEScan Solution standalone scanner and its system soft-ware.

Installing the XEScan Solution Control PanelPerform the following steps to install the control panel on the scanner:

1. Remove the existing large control panel bracket (if necessary).

2. Install the smaller control panel bracket using the supplied screws (Figure 1).

Figure 1 Install the XEScan Solution Control Panel bracket

3. Plug the control panel connector into the bottom of the XEScan Solution Control Panel(Figure 2).

Figure 2 Connect the wi

4. Secure the Control Panel to the contro

Install the bracket using the (3) screws. Ensure that the wire harness is threaded throught the hole in the bracket.

n Solution Scanner InstallationGeneral Procedures

NOTE: When the scanner is powered up, the communications LED may fail to progressto a P. (P-dot). If the display shows an E, this indicates that the scanner firmware does not

Installing the XEScan softwareill install the XEScan application software, hardlocklication. The installation is typical of most Windows

AUTION

the host PC, perform the Software Uninstall proce-tware.

allation defaults as you step through the install wiz-

completed, install the Firteboard 400 drivers. FromES Programs:Install Unibrain Firewire Drivers].drivers using the default settings.

ed.

ect the Synergix scanner to the host PC.

able to to one of the connectors on the Fireboard

ne of the IEEE-1394 connectors on the back of thetrain relief on the back of the scanner.

tacle on the back of the scanner. Connect the plug

communications LED for successful completion ofa P. (dot) will be displayed

he correct firmware version to support the standal-nications LED will only display an E. Updating the

should resolve the problem.

twareecessary, access the scanner hardware help for

as completed initialization.

re from the XES website.

de entry screen will appear.

er and click the Scan Keycode button. As an alter-ycode, found on the document included with the

urchased by the customer.

can/Document Scan routine found in the Synergix

6-5 XESca

support the XEScan Solution smaller control panel. Updating the firmware will resolve thisproblem.

Figure 3 Secure the Control Panel to the bracket using the (2) screws

IEEE-1394 Fireboard 400 installationPerform the following styems to install the Fireboard 400 IEEE-1394 interface card in the hostPC

CAUTION

Follow electrostatic discharge (ESD) guidelines when working with the electronic componentsof the computer. Before removing the cover, unplug any power cord that is connencted to thecomputer. Always wear an ESD wristband that is connected to an exposed metal section of thecomputer.

NOTE: If the host PC is using the Windows NT operating system, disable Plug-n-Play in thesystem BIOS

1. Power off the host PC.

2. Remove all cables and place the PC on a sturdy level surface.

3. Remove the slot cover for the PCI slot that will receive the Fireboard 400 card.

4. Insert the card into the PCI slot. Ensure that the card is seated properly in the slot.

5. Secure the card using the screw used to secure the slot cover.

6. Reinstall the PC cover and re-connect the PC cables.

7. Install the Keycode Dongle on the PC parallel connector.

8. Power On the PC to ensure it boots properly.

The XEScan software installation routine wsoftware, and the Synergix Diagnostics appapplication installations.

C

If the software was previously installed on dure then this procedure to reinstall the sof

When installing the software, follow the instard.

Once the XEScan software installation hasthe Start menus select [Start:Programs:XFollow the on screen prompts to install the

Completely power OFF the PC when finish

Connecting the scannerOnce the software has been installed, conn

1. Power off the host PC.

2. Connect one end of the IEEE-1394 c400 card.

3. Connect the other end of the cable to oscanner. Secure the cable using the s

4. Connect the power cable to the recepto a dedicated 15A wall plug.

5. Power on the scanner and observe thethe POST tests. After a period of time

NOTE: If the scanner does not have tone scanner control panel, the commufirmeware to the most current version

Configuring the scanner and sof1. Clean the scanner Platen Glass. If n

instructions.

2. Power on the scanner. Ensure that it h

3. Power on the host PC.

4. Download and install the latest firmwa

5. Start the XEScan software. The Keyco

6. Place the keycode print into the scannnative method, you can enter the keinstall kit, manually.

7. Redeem and install any feature keys p

8. Perform a test scan using the Test SDiagnostics application.

6-6XEScan Solution Scanner InstallationGeneral Procedures

XEScan Software uninstall procedurePerform the following steps to properly uninstall the XEScan software:

1. Select [Start:Settings:Control Panel]. Double click the Add/Remove Programs icon.

2. On the Install/Uninstall tab scroll the list and select XES XEScan program. Click the[Remove] button.

3. Scroll the list again and select the Synergix Diagnostics program. Click the [Remove]button.

4. Click the Finish button to close the dialog. Close the Control Panels window.

5. Use Explorer or My Computer to navigate to the Program Files folder. Delete the XESys-tems folder.

6. Close Explorer or My Computer and restart the system.

, Using the Diagnostic SoftwareGeneral Procedures

Diagnostics Passwords the Synergix Digital Solution:

(SAP). The default value is zero (0), and should bef the customer’s choice. As long as the value of the) administrator sessions using the Web PMT facility functions remain available to any operator who later

ner Control Panel, press the Menu key; select Sys-ey; and enter the password. Press the Enter key toistrator functions are then available, and remain soe and returns to normal operation.

Password (SAOP). The password is 88300. Useministrator Password has been lost or forgotten.he System Administrator password to 0 (zero). Thehange the password to a value of the customer’s

cannot be changed; therefore, it must never be dis-

enu key; select System Administration; press thehe Enter key to confirm the entry.

SDP). The password is 6789. This password isnostic functions.

e changed; therefore, it must never be disclosed to

nu key. Select DIAGNOSTICS, and press the Enterthe Enter key. Enter 6789 and press the Enter key to

s the operator remains inside the DIAGNOSTICS

6-7 Diagnostics

IntroductionThis subsection describes the use of the diagnostics software to isolate faults in the InterceptorScanner system. The diagnostic software enables access to the diagnostic routines containedin the Scanner.

The diagnostic routines are contained either in the firmware for the associated Controller towhich the Scanner is connected, or in the firmware of the Scanner. The Scanner ControlPanel, located on top of the Scanner, is used to gain access to the diagnostics and operate thefeatures.

To enter the diagnostics mode for the 88xx Synergix Digital Solution and X2 Tech printer, goto Entering the Scanner Diagnostics in this section.

Using the Diagnostic Software - Key PropertiesIn order to navigate through the Diagnostics menu, the properties of the buttons locatedbelow the LCD must be understood. The following list gives a brief explanation of the proper-ties of the control buttons.

NOTE: Some diagnostics, marked with a (*) in, require the entry of the Diagnostic Password.Refer to Password for information about the Service Diagnostic Password and how to enter it.

NOTE: Ensure that a single short chirp sound is heard when pressing one of the selection keyslocated beneath the LCD. Three short chirps is an indication of an invalid selection for thatparticular menu item.

• MENU - The MENU key is used to enter and exit the Main Menu. When the InterceptorScanner Control Panel is in a READY state, pressing this key displays the top menu ofthe Main Menu Tree. While the Scanner Control Panel is displaying a Main Menu treescreen, pressing this key is equivalent to repeatedly pressing the EXIT key until the Scan-ner Control Panel returns to the previous READY state.

NOTE: The presence of arrows on the right side of the LCD display indicates that thereare additional items at that particular level that will have to be scrolled to in order to be vis-ible.

• PREVIOUS - The PREVIOUS key is used to select the previous item in a list.

• NEXT - The NEXT key is used to select the next item in a list.

• ENTER - The ENTER key is used for the entry of a numeric value or lock in the currentlyselected choice from a list.

• EXIT - The EXIT key is used to cancel an operation and return to a parent display.

• MODE - The MODE key is valid only when a Ready screen is displayed. It is used to tran-sition between Ready states. (For example, between Ready-to-Copy and Ready-to-Scan.) When depressed, the MODE key changes from one state to the next state listedon the display.

There are three passwords associated with

• The System Administration Passwordchanged by the customer to a value oSAP is 0, remote (network connectednever time out, and the administratormakes a connection.

To enter this password using the Scantem Administration; press the Enter kconfirm the entry. The System Adminuntil the operator exits the Menu mod

• The System Administrator’s Overridethis password when the System AdEntering 88300 automatically resets tcustomer should then immediately cchoice.

NOTE: The SAOP is hard coded andclosed to the customer.

To enter this password, press the MEnter key; and enter 88300. Press t

• The Service Diagnostic Password (required for access to protected Diag

The SDP is hard coded and cannot bany customer.

To enter this password, press the Mekey. Select PASSWORD, and press confirm the entry.

The SDP remains in force as long amenu.

jovan

Highlight

jovan

Highlight

jovan

Highlight

jovan

Highlight

jovan

Highlight

views are shown as they will appear with the Fea-

6-8Main Menu Tree StructuresGeneral Procedures

Main Menu Tree Structures Configuration Menu

NOTE: The following Menu Tree structure ture Keys enabled.

Figure 1 Configuration Menu

Main Menu Tree StructuresGeneral Procedures

Diagnostics Menu

6-9

Figure 2 Diagnostics Menu

6-10Main Menu Tree StructuresGeneral Procedures

System Information Menu

Figure 3 System Information Menu

Main Menu Tree StructuresGeneral Procedures

System Administration Menu

6-11

Figure 4 System Administration Menu

wing menu.

square units (either feet or meters) for all types ofayed from this menu is maintained by the AccXESmaintained by the internal Interceptor Scanner firm-

r and is tracked in both linear and square units as

age Meters Screen

6-12Power On Self Test (POST) Diagnostics, Usage General Procedures

Power On Self Test (POST) Diagnostics(Table 1): When the Scanner power is switched on, the Scanner performs the following PowerOn Self Test (POST) routines. The Scanner displays the test code for each test in progress ona 7 segment display on the rear of the Scanner. If any POST fails, the startup process stops,and the code of the test that failed is continuously displayed. The POST tests are shown in thetable below.

Usage Meters(Figure 1): This screen will display the follo

The Scanner Area usage is measured in Scanners. The Scanner Usage Meter displController firmware. A usage meter is also ware.

The Media Usage is provided by the Printedefined by the Printer.

Figure 1 Us

Table 1 POST Codes

Code Description

0 RAM test

1 Checksum Test - Update FLASH ROM

2 Serial Controller (SCC) test

3 GPLynx register - write/read back test

4 Application checksum test

5 NVR (Non-volatile Random Access Mem-ory) verification test

6 Checksum test - SCVM code

7 24 Volts test

8 Lamp Test

9 Motor communications test

A SCVM Load and functional test

B IP card interface test

C IP card internal test

D Video path test

E Scanner Control Panel Communications

U Flash Update Mode

P Post tests completed, no IEEE 1394 com-munications with external controller

P. IEEE 1394 communications established with external controller.

er Usage, Installation Test PrintGeneral Procedures

Clear Scanner Usage Installation Test Printint for use in the Scanner calibration. This test printord has been entered. The Installation Test Print is

t density produced by the Printer.

ation Test Print Screen

6-13 Clear Scann

This screen permits the CSE to reset the Scanner’s usage meter to zero. This operation ispassword protected. If the password has not been entered the “INVALID PASSWORD, RE-ENTER” message is displayed, and the operator must return to the password entry screen andenter the service password described in Section 0 before the test will execute. If the passwordhas been entered, the usage will go to 0 and the “USAGE CLEARED” message will be dis-played.

Figure 1 Clear Scanner Usage Screen

This menu will queue an Installation Test Prcan only be queued if the diagnostic passwused to evaluate the adjustment of the prin

Figure 1 Install

6-14

General Procedures

PasswordThis menu item allows the operator to enter the service diagnostic password. This passwordunlocks the protected diagnostic tests.

Enter the password 6789 and press the Enter key.

• If an invalid password is entered, the screen displays

INVALID PASSWORD, RE-ENTER.

• Once entered, the password remains in effect until the operator leaves the Diagnosticsmenu and returns to normal operation.

Figure 1 Password Screen

jovan

Highlight

tering the Scanner DiagnosticsGeneral Procedures

Entering the Scanner Diagnostics

ws the operator to display the ies contained in the Scanner rnal fault log.

NO

ws the operator to display cumu-e counts of each fault type from Scanner internal fault memory.

NO

ses the contents of the Scanner t logs to be erased.

YES

ws the CSE to adjust the speed e Document Drive Motor in the nner.

YES

bles the adjustment of the stag-position of the lead edge and the ect positioning of the trail edge ocuments inserted into the Scan-

NO

lays the current state of each of optical paper sensors in the Inter-tor Scanner.

NO

ws the user to execute the Docu-t Motor Communications Loop-

k test.

NO

ws the user to stop and start the ument Drive Motor

NO

ws the user to turn the Fluores-t Lamp on or off.

NO

ws the user to control the Calibra- Motor and to select the Calibra- Motor function.

NO

menu will queue an Installation Print for use in the Scanner cali-ion.

YES

lays the contents of the Non-Vol- RAM on the Scanner.

NO

Table 1 List of Diagnostic Tests

criptionPassword Required?

6-15 En

Do the following steps to enter the Scanner Diagnostics:

1. Switch on the Scanner, the Controller, and the Printer, and wait for all of the devices to ini-tialize.

2. Press the Menu key on the Scanner Control Panel.

3. Press the Next key until DIAGNOSTICS is highlighted on the Scanner Control Panel.

4. (Figure 1): Press the Enter key. The DIAGNOSTICS screen is displayed.

Figure 1 Entering Scanner Diagnostics

5. Press the Next key until SCANNER DIAGNOSTICS is highlighted.

6. Press the Enter key.

A list of Diagnostics tests is displayed. Press the Next or the Previous key to highlightthe desired test, and press the Enter Key to operate that test.

Results of the tests are displayed on the scanner control panel. Table 1 List of DiagnosticTestsshows the available tests.

Table 1 List of Diagnostic Tests

Name of Test Type DescriptionPassword Required?

Special Tests communications with the Image Bars.

NO

Special Adjusts the pixels of the Scan bar for uniform response to a target of stan-dard reflectivity.

NO

Special Runs a series of tests that check for correct operation of the Scanner.

NO

Special This password-protected diagnostic allows the CSE to modify the con-tents of the non-volatile memory of the Scanner.

YES

Special Allows the technician to reset the NVR values to the factory default val-ues.

YES

Special Allows the operator to view the cur-rent value of the usage meter main-tained by the Scanner.

NO

Special Alloentrinte

Special Allolativthe

Special Caufaul

Special Alloof thSca

Special Enaing corrfor dner.

Special Dispthe cep

Special Allomenbac

Special AlloDoc

Special Allocen

Special Allotiontion

Special ThisTestbrat

Special Dispatile

Name of Test Type Des

t-sensitive elements in the Image Bar (Scan Bar).sion until the Calibration Target Strip, a surface ofge Bar, and the response of each element is com-in of each element is then adjusted so that the

bar. The process takes less than two seconds.

t from the menu of diagnostic tests (Entering the

anner Control Panel.

an Bar Calibration

s changes to RUNNING. If the test is successful, and a hexadecimal error code are displayed. (ration Test) shows the codes and meanings.

the Calibration Target Strip, and try the test again.anner Diagnostics menu.

ine the electronic Scanner Fault Log for LL-4x faultry Chart, (located in Section 1 of this service man-

6-16Image Path Test, Scan Bar Calibration TestGeneral Procedures

Image Path TestDiagnostic password required: NO.

This test checks the communications with the three Image Bars.

The test runs the IP Card test and the SCVM test. If the IP Card test is successful, the BOARDID field contains a numeric value, and the STATUS field indicates PASSED.

Communications with the Image Bars are checked using the SCVM test. Each Image Bar isseparately evaluated; a successful test is indicated by PASSED.

(Figure 1): If the Scanner does not respond to either the IP Card test, the SCVM test, or both,the message NO RESPONSE FROM SCANNER is displayed.

NOTE: To perform the test again, reselect the Image Path Test from the Scanner Diagnosticsmenu.

Figure 1 Image Path Test

Scan Bar Calibration TestDiagnostic password required: NO.

This test checks the response of the lighThe Scanner rotates the Calibration Extruknown reflectivity, into the view of the Imapared to the expected response. The garesponse is uniform across the entire scan

Select the SCAN BAR CALIBRATION tesScanner Diagnostics).

(Figure 1): Press the Start button on the Sc

Figure 1 Sc

The PRESS START TO BEGIN messagePASS is displayed. If not, ERROR CODETable 1 Error Codes for the Scan Bar Calib

If the test fails, clean the Platen Glass andTo run the test again, reselect it from the Sc

If the test fails after the above effort, examcodes. Go toTable 1 Message Display Entual) for possible causes.

libration Test, Full System TestGeneral Procedures

Full System Test

in (Table 1), to check that the Scanner is operating

menu of diagnostic tests (Entering the Scanner

sequence of tests.

Full System Test

ode when a test is running. When the test is com-the test failed.

t de Description

POST test 9 -- Interface - Image Processing PWB

POST test A - Internal test - Image Processing PWB

POST test B - Video path

6-17 Scan Bar Ca

Diagnostic password required: NO.

This test performs a series of tests, shown correctly.

Select the FULL SYSTEM TEST from theDiagnostics).

(Figure 1): Press the Start key to begin the

Figure 1

A code of R is displayed next to the test cplete, P is displayed if the test passed; F, if

Table 1 Error Codes for the Scan Bar Calibration Test

Hex Code Meaning Code Meaning

01 Dark pixel calibration - Range adjustment error

06 Dark pixel calibration - time-out

02 Dark pixel calibration - Range status error

07 Offset calibration - time-out

03 Offset calibration error

08 Gain calibration - time-out

04 Gain calibration error - Video too high

09 Set integration failure

05 Gain calibration error - Video too low.

Table 1

Test Code Description

TesCo

A POST test 5 - NVR Veri-fication

E

B POST test 6 - Motor communications

F

C Post test 7 SCVM Code Checksum

G

D POST 8 SCVM Load and Functional test

the technician to reset the NVR (Non-volatile Ran-default values. All customized NVR default settingsd.

AUTION

l be lost when this reset procedure is performed.on a piece of paper by using the READ NVR func-rming this function. The READ NVR location on theagnostics > Scanner Diagnostics > Read NVR.

NVR Defaults Screen

option:

out scrolling the contents of the EXECUTE box to

TE box and hits the return key, the Scanner resetstory default values (with the exception of the Lamprns to the parent menu.

d three consecutive times, the Lamp Initialization

een entered when this test is attempted, the opera-ORD entry menu and no operation occurs.

rform the following procedures:

nitialization] and perform the procedure.

[ADJ 8.2 Lead Edge / Trail Edge Adjustment (DSe procedure.

ve Motor Speed (DS system only)] and perform the

6-18Write NVR, Reset NVR DefaultsGeneral Procedures

Write NVRDiagnostic password required: YES.

This password-protected diagnostic allows the CSE to modify the contents of the non-volatilememory of the Scanner.

Figure 1 Write NVR Screen

The SIZE field specifies the size of the data value to written to the memory. Valid entries are1,2, and 4 indicating the number of bytes to be written. The ADDRESS field specifies the start-ing location in the NVR RAM to be written. Values correspond to the memory locations in theRead NVR Screen display. The DATA field specifies the value to be written. If the enteredvalue is larger than the specification in the SIZE Field, the least significant portion of the DATArequired to fill the SIZE specification is used. The operation is accomplished by scrolling theEXECUTE field to YES and pressing the return key. If the diagnostics password has not beenentered when this test is attempted, the operator is prompted to return to the password entrymenu and no operation occurs.

NOTE: The fields on this screen may require hexadecimal digits to be entered. To enter Hex A,B, C, D, E, or F, hold down the (.) key while pressing 0, 1, 2, 3, 4, or 5, respectively. If you enteran incorrect digit by mistake, press the EXIT key and begin again.

Reset NVR DefaultsDiagnostic password required: YES.

This password-protected diagnostic allowsdom Access Memory) values to the factory will be lost when this procedure is performe

C

Certain customer-defined NVR values wilTherefore, record the existing NVR values tion in the Diagnostics Menu prior to perfoScanner Control Panel is: Main Menu > Di

Figure 1 Reset

The following rules apply to the use of this

• If the CSE hits EXIT or ENTER withread YES, this function has no effect.

• If the CSE selects YES in the EXECUthe contents of the NVRAM to the facInitialization value) and the screen retu

• If the Reset NVR Defaults is executevalue will also be reset.

• If the Diagnostics password has not btor is prompted to return to the PASSW

• After resetting the NVR three times, pe

1. Go to [ADJ 6.1 Exposure Lamp I

2. Enter the diagnostics. Go to thesystem only)] test and perform th

3. Go to the [ADJ 4.1 Document Driprocedure.

bility Meter, Scanner Faults (Or-General Procedures

Scanner Reliability Meter Scanner Faults (Ordered)

operator to display the entries contained in the presented three to a screen. The operator scrollsOUS keys on the Scanner Control Panel. The oper-anner fault log from this screen. Empty log entries

rough the entries.

D XXXX is displayed, where XXXX is the value of log was cleared.

er Fault Log (Ordered)

s the log entry number.

code recorded in the log.

ernal Scanner usage meter at the time that the fault in decimal format and is the value stored in thef the fault.

6-19 Scanner Relia


This user-accessible diagnostic allows the operator to view the current value of the usagemeter maintained by the Scanner. The Scanner usage meter is intended for gathering dataabout reliability of the scanning mechanism. When a fault is recorded in the Scanner FaultLog, the value of this meter at the time is also included.

NOTE: This meter measures linear usage only and is not intended for billing purposes.

Figure 1 Scanner Reliability Meter Screen

• Units of measure are displayed according to the setting configured in the Scanner NVRAM when the Scanner is installed.

• The meter may be reset by writing to the appropriate locations in NV RAM. Refer to thediagnostic, Read Non Volatile Random Access Memory (NVR), for a map of the contentsof the Scanner Non Volatile Memory.


This user-accessible diagnostic allows theScanner internal fault log. The entries arethrough the list using the NEXT and PREVIator may view all valid log entries in the Scare not displayed.

Press the Next or Previous keys to scroll th

If there are no fault entries, LAST CLEAREthe Scanner Reliability meter at the time the

Figure 1 Scann

• The first column of the display indicate

• The second column indicates the fault

• The third column is the value of the intwas detected. This value is displayedScanner Reliability Meter at the time o

contents of the Scanner fault logs to be erased.

canner Fault Log Screen

anner Reliability Meter to indicate the point at which

en entered when this test is attempted, the opera-rd entry menu, and no operation occurs.

ARED XXXX is displayed, where XXXX is the value time the log was cleared.

6-20Scanner Faults (Counts), Clear Scanner Fault LogGeneral Procedures

Scanner Faults (Counts)Diagnostic password required: NO.

This user accessible diagnostic allows the operator to display cumulative counts of each faulttype from the Scanner internal fault memory. The entries are presented with three entries perscreen. Each entry displays a count of the total occurrences of the specified fault. As with thechronological fault log listing, the top line of the display indicates when the fault log was lastcleared.

Press the Next or Previous keys to scroll through the entries.

If there are no fault entries, LAST CLEARED XXXX is displayed, where XXXX is the value ofthe Scanner Reliability meter at the time the log was cleared.

Figure 1 Scanner Fault Log (Counts)

Clear Scanner Fault LogDiagnostic password required: YES.

This password-protected menu causes the

Figure 1 Clear S

• The Scanner saves the value of its Scthe Scanner fault logs were erased.

• If the diagnostics password has not betor is prompted to return to the passwo

• If there are no fault entries, LAST CLEof the Scanner Reliability meter at the

Random Access Memory (NVR)General Procedures

Read Non Volatile Random Access Memory (NVR)

ead NVR Screen

nts

used for automatic NVR upgrade dur-

L_INSTALL_READ. Set to zero to ted (when installing a new fluorescent

null required.

o warm up following a cold start.

ust be on following install before the

psed. When this value equals INSTALL_READ is taken.

ding taken when the lamp is installed.

le/disable individual calibration opera-Bit assignments are:

st

Disable

ration time.

ration time.

override.

6-21 Read Non Volatile


(Figure 1): This user-accessible diagnostic displays the contents of the Non-Volatile RAM onthe Scanner. The contents of the NVR memory are displayed in the fields containing “XX” inthe sample screen below. The operator scrolls the display using the NEXT and PREVIOUSbuttons on the Scanner Control Panel.

Figure 1 R

Table 1 Interceptor Scanner Map of Non Volatile Memory

Number Name Default Value (Hex) Range Number Comme

0 NVR_VERSION 0000 0000-FFFF

This defines the current NVR version. It’s ing a new firmware load.

2 ILL_SP_PERCENT 00 00-FF Illumination setpoint as a percentage of ILforce ILL_INSTALL_READ to be recalculalamp).

3 ILL_RENULL_THRESH 03 ILL_ ADC counts of drift allowed before re

4 ILL_COLD_WARMUP 1 00-FF Number of minutes required for the lamp t

5 ILL_CONDITION_TIME 3C (60 minutes) 00-FF Number of minutes the fluorescent lamp mfinal ILL_INSTALL_READ is taken.

6 ILL_INSTALL_UPTIME 00 00-FF Number of minutes of conditioning time elaILL_CONDITION_TIME then the final ILL_

7 ILL_INSTALL_READ 00 00 - FF Contains the Lamp Illumination Sensor rea

8 ISO_PACKET_SIZE 0800 Number of bytes in isochronous packet.

A SCVM_CAL_ENA_MASK FF 0-FF Calibration Enable Mask. It is used to enabtions. Defaults to all calibrations enabled. • 0x01 - Range Adjust

• 0x02 - Offset Adjust

• 0x04 - Set Integration Time

• 0x08 - Coarse (stationary) Gain Adju

• 0x10 - Fine (moving) Gain Adjust

NOTE: Bit Set = Enable. Bit Clear =

B SCVM_INTEG_VAL 20 01-F0 SCVM Integration Time

C SCVM_DARK_LO_LIMIT 0002 0000 - 0FFF

SCVM Dark range lower limit.

E SCVM_DARK_HI_LIMIT 0100 0000 - 0FFF

SCVM Dark range upper limit.

10 SCVM_PIX_LO_LIMIT C6 00 - FF SCVM pixel average low limit for set integ

11 SCVM_PIX_HI_LIMIT CA 00 - FF SCVM pixel average high limit for set integ

12 SCVM_GAIN_OVERRIDE 6D10 (1mV per count) 0100 - 0FFF

Gain multiplier value used during gain cal

.01inch.

ength scanned.

artial units (feet, yards, meters)

lt log is full.

og.

story log was last cleared.

AWD rotation. 8B is 50 degrees.

utes).

nts

6-22Read Non Volatile Random Access Memory (NVR)General Procedures

14 SCVM_GAIN_SETPOINT 367 0000 - 03FF

Gain cal setpoint.

16 SCAN_SPEED 09 00 - 0C Default Scan Speed• 0 ips: NVR Value = 0

• 0.125 ips: NVR value = 1









• 6.00 ips: NVR value = A

• 8.00 ips: NVR value = B

17 REG_OFFSET 32 00 - FF Registration Offset, each count represents

18 SCAN_METER_UNITS 00 00, 01, 02 Sets the units for the scan meters.• 0 = Feet

• 1 = Yards

• 2 = Meters

19 SCAN_METER_ALL 00000000 - FFFFFFFF

This contains the scan meter for the total l

1D SCAN_METER_MONO 00000000 - FFFFFFFF

Scan meter - Monochrome scans only.

21 SCAN_METER_COLOR 00000000 - FFFFFFFF

Scan meter - Color scans only.

25 SCAN_METER_REM 00000000 - FFFFFFFF

Scan meter remainder, used to store any pscanned.

29 RFLOG_FULL_FLAG 0 0,1 Used to keep track of when the recent fau

2A RFLOG_NEXT_INSERT 0 0 - 100 Next available location in the recent fault l

2B FHLOG_CLEAR_METER 00000000 - FFFFFFFF

Total scan meter reading when the fault hi

2F POWER_SAVER_TIME 3C 00 - FF Power Saver timer in minutes.

30 DIST_AWD 8B 32 - 1C2 Distance in Full Steps count from home to

32 CALIBRATION_TIME 5 5 - 5A How long before Calibration begins (in min



Random Access Memory (NVR)General Procedures

ent) is done with the Calibration Extru-

ult)

lot from fixing scratch lens

magnification performed by Pixel y value over 0xA is reduced to 0xA


nts

6-23 Read Non Volatile

33 MOV_CAL_SPEED_IX 0 0 - FF Moving the Calibration (Fine Gain Adjustmsion.• 0: rotating at 0.5 ips

• 1: rotating at 0.8 ips

• 2 - FF: stationary

34 PERC_SPEED_ADJ 3E8 384 - 44C Percent of the Nominal Document Speed3E816 = = 100010 = = 100.0 percent (defa

36 CALZONE_VERSION 2 0-2 0:Ver0:Old Calzone (Not Supported)1: Ver 1: 1st B1 Home Sensor w/Narrow s2: Ver 2: 13.5 degrees different from ver 1

37 FILTER_TRC_ORDER 0 0-1 0-Filter is done prior to TRC1-TRC is done prior to Filter

38 HORIZONTAL_SYS_ADJ 0 0-A Represents 0.1% increments in horizontalMagic (i.e. 3 = 100.3%, 4 = 100.4%,...). An


n system, follow the instructions in the online hard-

MPONENT TESTS.

lead edge and the trail edge of the scanned image.

ging position of the lead edge and the correct posi-ted into the Scanner.

t from the menu of diagnostic tests (Entering the

or a printed copy of the Motor Speed Test Target, and allow the document to be staged.

the System Speed and Lead Edge Detect Test Tar-ated on the target, before using it. Then insert the

are stored in Non-Volatile Random Access Memoryen displays PASSED. If not, the screen displaysagain. If the test still fails, isolate and correct the

ad Edge/Trail Edge

6-24Motor Speed Test, Lead Edge/ Trail Edge General Procedures

Motor Speed Test NOTE: When servicing an XEScan Solution system, follow the instructions in the online hard-ware help files for this procedure.


This test is found under the menu item, COMPONENT TESTS.

This password-protected test allows the CSE to adjust the speed of the Document Drive Motorin the Scanner. The speed adjustment corrects the difference between the expected length ofa measured line in the document and the length of that line in the output image. The measuredline should be oriented parallel to the scanning process direction. The Controller will, whenpossible, rotate the scanned image 90 degrees before printing, to eliminate the effect of anyprocess speed errors in the Printer.

Select the MOTOR SPEED test from the menu of diagnostic tests (Entering the Scanner Diag-nostics). For how to conduct the test, see the adjustment, ADJ 4.1 Document Drive MotorSpeed (DS system only). in Section 4 of this service manual.

Figure 1 Motor Speed Test

Lead Edge/ Trail Edge NOTE: When servicing an XEScan Solutioware help files for this procedure.


This test is found under the menu item, CO

NOTE: This adjustment calculates both the

This test enables the adjustment of the stationing of the trail edge for documents inser

Select the LEAD EDGE/TRAIL EDGE tesScanner Diagnostics).

To perform the test:

1. Insert a black A-size piece of paper, from the Service CD, into the Scanner

NOTE: if you use the printed copy of get, be sure to cut off the end as indictarget black edge first.

2. Press the START key.

The document is scanned, and new values (NVR). If the test is successful, the screFAILED. If the test fails, perform the test problem, then try the test again.

Figure 1 Le

ensors, Scanner Control PanelGeneral Procedures

Sensors Scanner Control Panel

ation of the Scanner Control Panel in the followingons, Control Panel LEDs, Control Panel Keys.

y area of this test, replace it.

ff and unplugged.

of the Scanner Control Panel and flip the Controlnner.

the rear of the Scanner Control Panel and removel Panel.

rol Panel PWB for Loopback connector installation.

ntrol Panel PWB for Loopback Connector

he Scanner Control Panel

6-25 S



This diagnostic displays the current state of the left and right width sensors, the Edge Present(INPUT) sensor, the Edge Registered (REGISTERED) sensor, the Exit Sensor, and the Docu-ment Thickness Sensor. It is one of the Component Tests.

• When a sensor is covered (actuated) its status reads ON.

• When a sensor is uncovered (deactuated) its status reads OFF.

• The THICK field reads YES when the Thick Document Sensor is activated, and NO whenthe sensor is not activated.

• The polling is stopped by pressing the EXIT key, also causing the display to return to theparent menu.

Figure 1 Sensors Screen


This diagnostic isolates and tests the operareas: Liquid Crystal Display, Communicati

NOTE: If the Scanner Control Panel fails an

Procedure

1. Ensure that the Scanner is powered o

2. Loosen the center screw at the rear Panel over, resting it on top of the Sca

3. Loosen the two remaining screws at the Mounting Bracket from the Contro

4. (Figure 1): Prepare the Scanner Cont

Figure 1 Preparing the Scanner Co

1Disconnect A2P1 from tPWB

n, and observe the Scanner Control Panel.

e Control Panel keys directly beneath the LCD dis-l activate the respective tests.

nner Control Panel

of all the pixels in the Liquid Crystal Display. The to top, and from left to right. The test will continue

ute the Communication Loopback Test. When thisssed” will display on the lower left portion of the

of the Scanner Control Panel LEDs. One press ofof the LEDs on the Scanner Control Panel. Subse-utton will cause each LED on the Control Panel to from left to right.

ys on the Scanner Control Panel. The first press ofc representation of the Scanner Control Panel key-D. Subsequent depressions of the Enter key will

h time a particular key is pressed, as well as darkenplay.

ress Exit, power off the Scanner and Remove the

l wires and reinstall the Control Panel to its original

canner to normal operation.

6-26Scanner Control PanelGeneral Procedures

5. (Figure 2): Attach the Loopback Connector in series to the Scanner Control Panel PWB.

Figure 2 Attaching the Loopback Connector

6. Flip the Scanner Control Panel back over and rest it on the Upper Document Transport.Ensure that the display area of the Control Panel can be observed.

7. (Figure 3): Power the Scanner back o

NOTE: For the purposes of this test, thplay (Menu, Previous, Next, Enter) wil

Figure 3 Sca

• Press the Menu key for a checkdisplay will be filled from bottomuntil the EXIT key is pressed.

• Press the Previous key to exectest is completed the word “Pascreen.

• Press the Next key to run a testthe Next button will illuminate all quent depressions of the Next blight individually and in sequence

• Press the Enter key to test the kethe Enter key will cause a graphiboard to be displayed on the LCcause a chirp to be heard for eacthat particular key on the LCD dis

8. Once the test has been completed, pLoopback Connector wire.

9. Reconnect the Scanner Control Paneposition on the Scanner.

10. Power on the system and return the S

1Attach the Loopback Connector to A2P1

2Attach the other end of the Loopback Connector to the Scanner Con-trol Panel PWB

or (Loopback) CommunicationsGeneral Procedures

Document Motor (Loopback) Communications 3. Power up the Synergix System in the following order: Scanner, Controller, (if accessible)Printer.

d on the seven-segment display at the back of the

ill be generated on the Scanner Control Panel.

Menu > Diagnostics > Scanner Diagnostics >ications > Enter.

third line of the display reads “PRESS START TO

e third line reads “STATUS” followed by PASS orted and actual values are presented on line four.

otor Communications Screen

is blank.

owing:

stem down.

reinstall J408 on the Scanner Main PWB.

P 4.2 Electronics Drawer.

return it to normal operation.

6-27 Document Mot


This user-accessible diagnostic allows the user to execute the Document Motor Communica-tions Loopback test. It is one of the Diagnostic Component Tests. This diagnostic checks thecommunications interface to the Motor Control PWB, but does not check the operation of theDocument Drive Motor or the Motor Control PWB.

This test isolates the Scanner Main PWB and performs diagnostic tests upon it. If this test fails,replace the Scanner Main PWB.

1. Go to REP 4.2 Electronics Drawer, and perform the first five steps in that procedure tomake the Scanner Main PWB accessible.

2. (Figure 1): Disconnect J408 on the Scanner Main PWB and install the Loopback Con-nector on that connector.

Figure 1 Installing the Loopback Connector on the Scanner Main PWB

• A POST failure will be generateScanner: 9.

• Additionally, an LL96 fault code w

4. On the Scanner Control Panel, enterComponent Tests > Motor Commun

5. When this test screen is entered the BEGIN” and the fourth line is blank.

6. After the operator presses START, thFAIL. If a failure is reported, the expec

Figure 2 Document M

7. If the status is PASSED, the fourth line

8. To exit this procedure, perform the foll

a. Exit the Main Menu, power the sy

b. Remove the Loopback Test Clip,

c. Reverse the first five steps of RE

9. Reboot the Synergix Scan System and

1Disconnect J408

2Install Loopback Connector at same location

MPONENT TESTS.

user to turn the Lamp on or off. As a result of thisSensor Q11 is transmitted. The value for the SEN- or 1 is typical when the Lamp is not illuminated; 50

e Lamp (OFF or ON) is displayed.

elected lamp state and read the output of the Illumi-

tate of the lamp, if desired.

t.

rescent Lamp Screen

6-28Document Drive Motor, LampGeneral Procedures

Document Drive MotorDiagnostic password required: NO.


This user-accessible diagnostic allows the user to stop and start the Document Drive Motor,and also to change the direction and speed of that motor.

NOTE: When changing the speed of the Document Drive Motor, enter the speed change priorto starting the motor.

To operate:

1. Press the Next key to select SPEED (motor speed).

2. Press the Enter key to confirm the choice.

3. Press the Next key to set the desired state.

4. Press the Exit key.

5. Similarly, set DIRECTION (motor rotation direction) to FORWARD or REVERSE.

6. Similarly, set MOTOR (motor state) to ON.

7. Press the Enter key to start the motor.

8. Repeat steps 1 - 8 as desired.

9. Press the Exit key to exit the Document Motor test.

Figure 1 Document Drive Motor Screen

LampDiagnostic password required: NO.

This test is found under the menu item, CO

This user-accessible diagnostic allows thefunction, a feedback from the Illumination SOR field ranges from 0 - 255. A value of 0- 150 is typical when the Lamp is on.

To operate:

1. Press Next until the desired state of th

2. Press the Enter key to switch to the snation Sensor.

3. Press the Enter key again.

4. Press the Next key to select another s

5. Repeat steps 2 - 4 as desired.

6. Press the Exit key to exit the Lamp tes

Figure 1 Fluo

Calibration MotorGeneral Procedures

Calibration Motor

6-29



This user-accessible diagnostic allows the user to control the Calibration Motor and to selectthe Calibration Motor function.

• Selections for the MOTOR field are ON or OFF.

• Selections for the FUNCTION field are

1. GO TO WIDTH. The Calibration Extrusion rotates to place the Plate Roll in view ofthe Image Bar.

2. GO TO CALIBRATE. The Calibration Extrusion rotates to place the Calibration Tar-get Strip in view of the Image Bar.

3. GO TO HOME. The Calibration Extrusion rotates to the home position as deter-mined by the alignment of the hole in the right hub of the extrusion with the Calibra-tion Home Sensor.

4. FIND HOME. The Calibration Extrusion rotates to the home position as determinedby assignment of the hole in the right hub of the extrusion with the Calibration HomeSensor.

5. ROTATE. The Calibration Extrusion rotates continuously until the MOTOR OFFstate is selected.

• The operator must set the FUNCTION field followed by setting the MOTOR field to ON toaccomplish the requested operation.

• When a GO TO or FIND selection is made, the selection for MOTOR will be set to OFF bythe AccXES Controller, since the Calibration Motor stops when the destination is reached.

• When ROTATE is selected (in the FUNCTION field) the motor runs continuously until theoperator selects OFF in the MOTOR Field.

• In the event that the Scanner reports failure accessing the Calibration Motor function, thefourth line of the display will read “FAILURE CODE”, followed by a two-digit hexadecimalnumber.

Figure 1 Calibration Motor Screen

B. Make a check for 0 Ohms between pin 4 on theCommon (ground). 0Ohms is measured.

tion PWB. INstall a new Distribution PWB, PL X.X.

the circuits XX-3, YY-4,and ZZ-5. Check the wiring the wiring. If the short circuit is found to be on the X.X.

ircuits VV-01 and WW-02. Check the wiring of eachthe short circuit is found to be on YYY PWB, install

6-30GP 1General Procedures

GP 1 How to Check a Short CircuitThis checkout can be used to isolate a short circuit.

WARNINGDisconnect the power cord before disconnecting or reconnecting a P/J, reconnect thepower cord then switch the copier on.

Initial ActionsReconnect any circuits that you have disconnected.

ProcedureDisconnect P/JB on the Distribution PWB. Make a check for 0 Ohms between pin 2 on the har-ness side of the connector and 0 V (ground). 0 Ohms is measured.

Y NDisconnect P/JD on the Distribution PWharness side of he connector and DC Y N

The short circuit is on the Distribu

The short circuit is between PD-4 andof each circuit and if necessary repairZZZ PWB, install a new ZZZ PWB, PL

THe short circuit is between PB-2 and the ccircuit and if necessary repair the wiring. If a new YYY PWB, PL X.X.

Figure 1 Circuit Diagram

GP 2General Procedures

GP 2 How to Check an Open Circuit Procedureribution PWB.

wire between the power source and P/JA-1. Also/Js to insure a good connection. If necessary repairo to the relevant chain 1 RAP and find the fault.

-4 on the Distribution PWB.

.

istribution PWB and P/JC-3 on the YYY PDWB foron the P/Js to ensure a good connection. If neces-

6-31

This checkout can be used to isolate an open circuit.

WARNINGDisconnect the power cord before disconnecting or reconnecting a P/J, reconnect thepower cord then switch the copier on.

Initial ActionsReconnect any circuits that you may have disconnected.

Power is available at P/JA-1 on the DistY N

Make a check for continuity on the check the pins and the crimps of the Pthe wiring. If no wiring fault is found, g

The voltage is correct at P/JB-2 and P/JDY N

Install a new Distribution PWB, PL X.X

Check the wiring between P/JB-2 on the Dcontinuity. Also check the pins and crimps sary, repair the wiring.

Figure 1 Circuit Diagram

tinuity between P404-1 on the Main PWB and

and the connector crimps between P/J105, P/J13,, or a short circuit. If the fault is in the wiring repair

B replace the Main PWB, PL X.X. If the wiring andnstall a new sensor, PL X.X.

heck for loose connectors, bent pins, or damagedreplacing the Main PWB (PL X.X).

Sensor (generic)

A B


GP 3 How to Check a SensorThis procedure can be used to check two types of sensors used on the copier.

TYPE A: Flag Sensors

This sensor is actuated by the movement of a mechanical flag, which interrupts the light pathbetween the source and the sensor.

• Q56 ADF Exit Sensor

• Q51 ADF Nudger Roller Sensor

• Q56 DADF Exit Sensor

• Q57 DADF Nudger Roller Sensor

The sensor is actuated by light reflected from paper or other substances to be detected when itarrives at the sensor. To enable the detection of dark paper, some sensors use a nonreflectiveblack patch as a background to the sensing area.

TYPE B: Reflective Sensors

• Q53 ADF Document Registration Sensor

• Q52 ADF Document Sensor

• Q59 DADF Document Sensor

Initial Actions

NOTE: Due to the generic format of this RAP there will be no specific ADJ, PL, or Diagnosticcodes identified.

NOTE: The input power source (+5 VDC, + 24 VDC, and GND) will be shown only on the cir-cuit diagrams in the RAPs that are affected by the loss of the +5 VDC, + 24 VDC and GND tothe appropriate PWBs.

• Ensure that the sensor is not blocked.

• Clean the sensor surfaces before using this procedure.

ProcedureSensor CheckoutConnect the meter between P/J404-2 (+) and GND (-). Actuate the sensor, using a sheet ofwhite paper. The voltage changes from +5 VDC to 0 VDC or 0 VDC to +5 VDC. Y N

Disconnect P/J404. There is +5 VDC at P402- 2 on the Main PWB.Y N

There is +5 VDC available P404-3 on the Main PWB. Y N

Replace the Main PWB (PL X.X). (If the input power source and returns areshown on the circuit diagram, check the voltage before replacing the MainPWB. Replace or repair the voltage source.)

Replace the Main PWB (PL X.X).

Switch off the copier. There is conGND. Y N

Check the GND input.

Disconnect P/J105. Check the wiring and the Main PWB for an open circuitthe wiring. IF the problem is in Main PWthe Main PWB are both problem free i

The circuit is currently working properly. Cwires. Replace the sensor (PL X.X) before

Figure 1

A B


GP 4 How to Check a Switch and its Associated Wiring Check the mechanical actuation of the switch. If the switch has an adjustment, perform theadjustment.

Switch (generic)

A

6-33

This RAP is an example of the checks required to locate a fault on a switch circuit. The switchcan be either the simple mechanical type or the magnetically operated type.

NOTE: Due to the generic format of this RAP there will be no specific ADJ, PL, or Diagnosticcodes identified.

NOTE: The input power source (+5 VDC, + 24 VDC, and GND) will be shown only on the cir-cuit diagrams in the RAPs that are affected by the loss of the +5 VDC, + 24 VDC and GND tothe appropriate PWBs.

ProcedureEnter Diagnostics Code N-NN. Actuate the switch. The display changes from high(H) tolow(L) or low(L) to high(H). Y N

Disconnect P/J115. There is +5VDC available at pin 1 on the harness side of theconnector. Y N

Disconnect P/J407 on the Main PWB. There is +5VDC available at pin 9 on theMain PWB. Y N

Replace the Main PWB (PL X.X). (If the input power source and returns areshown on the circuit diagram, check the voltage before replacing the MainPWB. Replace or repair the voltage source.)

Make a check for an open (GP4) or short circuit (GP5) between the harness side ofP/J407-9 and the harness side of P/J115-1. If necessary repair the wiring.

Turn off the copier. There is continuity between the GND test point and pin 2 on theharness side of the connector. Y N

Disconnect P/J407 on the Main PWB. There is +5 VDC between P408-8 (+) andP408-9 (-) on the Main PWB. Y N

Replace the Main PWB (PL X.X). (If the input power source and returns areshown on the circuit diagram, check the voltage and continuity before replacingthe Main PWB. Replace or repair the voltage source.)

Make a check for continuity between the switch side of P/J407-8 and the harnessside of P/J115-2. If necessary repair the wiring.

Make a continuity check between the switch side of P/J115-1 and /J115-2. There is con-tinuity when the switch is actuated and no continuity when the switch is deactu-ated.Y N

Install a new switch, PL X.X.

The Control PWB is not detecting the operation of the switch. Verify the supply voltages tothe Control PWB. Install a new Control PWB, PL X.X.

Figure 1

A

es on the Main PWB.

lue (except 24 VDC before the POST LED dis-

rocessor PWB, the Motor Control PWB, or Lampd PWB. oltages on the Main PWB. All the voltages mea- before the POST LED displays 4).

REP?. the voltages on the Main PWB. All the voltagest 24 VDC before POST LED displays 4).

P 3.1 Main PWB]. sure the voltages on the Main PWB. All the volt-alue (except 24 VDC before POST LED displays

the outline.

oltages on the Main PWB. All the voltages mea- before POST LED displays 4).

r a short circuit.

increments from 0 to 8 within 60 seconds of

PWB]. D increments from 0 to 8 within 50 seconds of

Tolerance

+/- 1 VDC

+/-.5 VDC

+/-.15 VDC

+/-.25 VDC

+/-.25 VDC

6-34GP 5 General Procedures

GP 5 Generic PWB Checkout This procedure is performed to isolate a failing PWB. The applicable PWBs for this procedureare the Main PWB, the Image Processing PWB, the Motor Control PWB, and the Lamp BallastPWB.

WARNINGThis procedure exposes high voltages. Use care when probing in the ElectronicsDrawer.

CAUTION

When extending the Electronics Drawer, ensure that the wiring to the connectors are not dam-aged.

Initial Actions1. Extend the rear Electronics Drawer.

2. Unfasten the four screws and remove the metal top cover from the Electronics Drawer.

Figure 1 Removing the Electronics Drawer Cover.

NOTE: For a illustration of Plug/Jack locations, go to (Figure 2 Electronics Drawer inte-rior) and (Figure 3 Location of Test Points on Lower Right Edge of Main PWB).

3. Disconnect all cables except the power cables for the PWB in question.

• P404 and P405 for the Main PWB.

• P407 for the Lamp Ballast PWB. Connect J404 and P405 also.

• P300 for the Motor Control PWB. Connect J404 and P405 also.

ProcedurePower on the Scanner. Measure the voltag

All the voltages measure the proper vaplays 4).Y N

Power off the Scanner. If the suspected board is the Image PBallast PWB, disconnect the suspectePower on the Scanner. Measure the vsure the proper value (except 24 VDCY N

Power off the Scanner. Replace the power supply. Go toPower on the Scanner. Measure measure the proper value (excepY N

Power off the Scanner. Replace the Main PWB [REPower on the Scanner. Meaages measure the proper v4).Y N

Elevate the problem to

Go to Final Action, Section 1.

Power off the Scanner. Replace the disconnected PWB. Power on the Scanner. Measure the vsure the proper value (except 24 VDCY N

Check the cabling to the PWB fo

Observe the POST LED. The POST LED power on.Y N

Power off the Scanner.Replace the Main PWB [REP 3.1 MainPower on the Scanner. The POST LEpower on.

Main PWB Voltages

Status LED Voltage

CR2 +24 VDC

CR9 +12 VDC

CR8 +3.3 VDC

CR10 +5 VDC switched

CR7 +5 VDC standby

A


Y NElevate the problem to the Hotline.

Power on the Scanner. Observe the POST LED. The POST LED increments to B.Y N

mage Module].

proper seating. The Image Processing PWB is

B.

REP 3.2 Image Processing PWB].

LED. The POST LED increments to P.

A

6-35

Power off the Scanner. Connect P407, Lamp Ballast PWB. Power on the Scanner. The Scan-ner lamp illuminates for one second when the POST LED displays 8.Y N

Power off the Scanner. Check the cables from J407 to the lamp. Power on the Scanner. The lamp illuminates for one second when the POST LED dis-plays 8.Y N

Probe the fuse on the Lamp Ballast PWB. +24VDC is present on both sides ofthe fuse.Y N

Power off the Scanner. Replace the Lamp Ballast PWB. Power on the Scanner. The lamp illuminates for one second when thePOST LED displays 8.Y N

Power off the Scanner.Replace the lamp [REP 6.4 Exposure Lamp].

Power off the Scanner. Connect P403. Power on the Scanner. Observe the POST LED. The POST LED increments to 9 within 60 seconds of power on.Y N

Power off the Scanner. Check the illumination sensor [Sensors].

Power off the Scanner. Connect P406 and P408. Power on the Scanner. The upper document motor runs when the POST LED incrementsto 9.Y N

Power off the Scanner. Check the upper document motor. Power on the Scanner. The upper document motor runs when the POST LED incre-ments to 9.Y N

Power off the Scanner.Replace the Motor Control PWB.

Power off the Scanner.Connect P400.Power on the Scanner. Observe the POST LED. The POST LED increments to A.Y N

Power off the Scanner.Check the encoder.

Power off the Scanner.Connect the P414, P415, and P416.

Power off the Scanner.Replace the Image Module [REP 9.2 I

The POST LED increments to E.Y N

Power off the Scanner.Check the Image Processing PWB forproperly seated.Y N

Reseat the Image Processing PW

Replace the Image Processing PWB [

Power off the Scanner.Connect P413. Power on the Scanner. Observe the POST Y N

Power off the Scanner.Check the DDS Control Panel cable.

Go to Section 1, Final Action.


Figure 2 Electronics Drawer interior

Figure 3 Location of Test Points on Lower Right Edge of Main PWB

PJ 400 PJ 401

J408 J407 J406 J405 J404

J403

Lamp Ballast PWB

Power Supply

Image Processing PWBJ300

J414 J415 J416J413

Motor Control PWB

Main PWB


GP 8 System Power Up Procedure

ation Ground Fault Interrupter

r. Wait until the “P” is visible on the 7 segment dis-

at the back of the Printer.

ment display at the rear of the Scanner now indi-dicates that there are IEEE 1394 communicationser.

y Indicating IEEE 1394 Communications

Ground Fault Interrupter

6-37

NOTE: When servicing an XEScan Solution system, follow the instructions in the online hard-ware help files for this procedure.

When the Syngergix Scanner power is switched on, the Scanner performs a series of PowerOn Self Test (POST) routines. The results of these routines are visible on the 7 segment dis-play at the rear of the Scanner. If any POST fails, the startup process stops and the code of thetest that failed is continuously displayed. If such a failure should occur, go to the ScannerFault Code Entry Chart in Section 1 of this service manual.

1. Ensure that the Scanner power is switched off, and that the Printer power switch andGround Fault Interrupter (located at the back of the Printer) are also switched off.

NOTE: There are two different configurations of Ground Fault Interrupter (GFI) for the8825/8830 Printer. They both function in exactly the same way.

• The white On / Off switch located at the back of the Printer only switches the Printeron or off. The GFI switches off both the Printer and Controller.

• (Figure 1): The older configuration GFI has rectangular buttons for the test andretest functions.

• (Figure 2): The more recent configuration GFI has a flip mechanism similar to alight switch for the test and retest functions.

Figure 1 Old Configuration Ground Fault Interrupter

Figure 2 New Configur

2. Switch on the Synergix Scanner poweplay at the rear of the Scanner.

3. Power on the Ground Fault Interrupter

4. Switch on the Printer Power Switch.

5. (Figure 3): Notice that the seven-segcates a dot after the letter P. This inbetween the Scanner and the Controll

Figure 3 Seven-Segment Displa

Printer Power Switch Ground Fault Interrupter

Printer Power Switch

he DDS Option - 8855 Printer that the Scanner, Controller and 8855 Printer are

ystem (DDS) operation.

r in the form: http://xxx.xxx.xxx.xxx.

Printer password.

wever, this may have been changed by the Key

p. Click on the box next to DDS Enabled. A checkis selection has taken place.

inter Setup Screen

the bottom of the screen.

at the top of the screen.

6-38GP 9 , GP 10 General Procedures

GP 9 Enabling/Disabling the DDS Option - 8825 / 8830 PrintersThe purpose of this procedure is to ensure that the Scanner, Controller and 8825/8830 Printerare correctly configured for Digital Document System (DDS) operation.

1. Ensure that the system is powered up in the following order: Scanner, Controller (if exter-nal to the Printer) and Printer.

NOTE: This procedure is conducted from the Printer Control Panel. The Printer ControlPanel buttons have symbols to represent the following commands.

Figure 1 Printer Control Panel Buttons

2. Press the Online/Offline button on the 8825/8830 Printer Control Panel to place thePrinter in an Offline condition. Press the Enter button.

3. Press the Next button on the Printer Control Panel until <System Administration> isreached.

4. Press the Enter button.

5. The system software will then prompt the user for the password, which is the number 0.Press the Enter button again, enter zero, and press the Enter button.

6. Press the Next button until the <Controller Configuration> option is reached. Press theEnter button.

7. If the DDS system is enabled, the Control Panel will indicate <DDS = ENABLED>. If thisis the case, hit the EXIT key two times and take the Printer out of the Offline mode. If theControl Panel indicates <DDS = DISABLED> then press the Enter button, and then theNext button until the selection toggles to the <DDS = ENABLED> state. Then hit theEnter button.

8. Exit the System Administration menus, and return the Printer Control Panel to the IDLEstate.

9. Perform GP 8 System Power Up Procedure.

GP 10 Enabling/Disabling tThe purpose of this procedure is to ensurecorrectly configured for Digital Document S

1. Launch the Web Browser.

2. Enter the IP address of your Controlle

3. Click on Session Setup and enter the

NOTE: 0 is the default password. HoOperator.

4. Go to Printer Defaults > Printer Setumark should appear to indicate that th

Figure 1 Pr

5. Click on the Update Printer button at

6. Printer Updated should be displayed

Online/Offline


GP 11 Catch Tray and Organizer Tray NOTE: The Catch Tray and the Organizer Tray are identical parts.

y and Organizer Tray Parts

pport (2) Catch Tray / Organizer Tray (2)

cket (2) Catch Tray Mounting Bracket

6-39


1. (table 1) (Figure 1): Compare the items listed in the following table with the items presentin the Catch Tray / Organizer Tray Kit. Ensure that all items are present before beginningthis procedure.

Figure 1 Catch Tra

Table 1 Catch Tray / Organizer Parts

Item Description Quantity

1 Organizer Support 2

2 Catch Tray Support 2

3 Catch Tray / Organizer Tray 2

4 Organizer Mounting Clip 4

5 Height Adjustment Bracket 2

6 Catch Tray Mounting Bracket 1

7 T20 x 8mm Screws 14

Organizer Support (2) Catch Tray Su

Organizer Mounting Clips (4)

Height Adjustment Bra

ent Bracket on the back of each Scanner column. screws.

stment Bracket on each Scanner Column

NOTE: These two outer mount holes on the Scanner column are not used

ws through the acket, and mount nner Column


2. (Figure 2): Install the two Organizer Mounting Clips to the inside of each Scanner column(four Clips total).

NOTE: Install only the lower screw on each Organizer Mounting Clip at this time.

Figure 2 Installing the Two Organizer Mounting Clips on each Scanner Column

3. (Figure 3): Install the Height AdjustmNote the location of the two installation

Figure 3 Installing the Height Adju

1Place the two Clips on the inside of each Scan-ner column with the hooks facing upwards

2Install only the lower two screws in the clips at this time

NOTE: The lower set of screws are not used in this procedure

1Insert two mount screHeight Adjustment Brthe bracket to the Sca


4. (Figure 4): Install an Organizer Support on each column of the Scanner. 5. (Figure 5): Position the Organizer Tray on the Scanner frame as shown.

ning the Organizer Tray

own on the Scanner frame with Document rear, and downward

6-41

Figure 4 Installing the Organizer SupportFigure 5 Positio

3Press the Organizer Support into the Organizer Mounting Clips until it snaps into place

2Position the Orga-nizer Support as shown on the Mounting Clips

1Remove the E-clips (both sides)

Rear of Scanner

1Set the Organizer Tray dExtensions facing to the

Document Extensions

nting Bracket on the Scanner as shown. Insert andly.

ray Mounting Bracket on the Scanner

3Insert and partially tighten right side mount screw

ure that the hooks toward the Scanner


6. (Figure 6): Install the front side of the Organizer Tray on the Scanner.

Figure 6 Installing the Front Side of the Organizer Tray

7. Lift the rear edge of the Organizer Tray and allow it to rest on the rear arms of the Orga-nizer Supports.

8. (Figure 7): Mount the Catch Tray Moupartially tighten the right side screw on

Figure 7 Mounting the Catch T

2Raise the Organizer Support and insert its front post into the tubular mount on Organizer Tray (both sides)

1Lift the front edge of the Organizer Tray off the Scanner frame

3Reinstall the E-clips on the ends of the Organizer Supports

4Install the two upper retaining screws on each Organizer Mount-ing Clip (on inward side of leg)

1Set the Catch Tray Mounting Bracket on the shelf at the back of the Scanner

2Ensface


9. (Figure 8): Insert the lead edge of the Catch Tray into the Catch Tray Mount Bracket, and 10. (Figure 9): Insert the Catch Tray Supports into the Catch Tray (both sides).

the Catch Tray Supports

n.

ger end of y Support

nt on the

2Insert the shorter end of the Catch Tray Support into the Height Adjustment Bracket

6-43

fasten the Mount Bracket to the Scanner frame.

Figure 8 Mounting the Catch Tray to the Scanner Frame

Figure 9 Inserting


2Place the Catch Tray into the Mount Bracket, making sure that the 3 hooks in the Mount Bracket are equidistantly spaced along the wires at the edge of the Catch Tray.

3Place the left mount screw in posi-tion and tighten it down. Fully tighten the right mount screw.

1Pick up the Catch Tray and position it over the Organizer Tray, facing in the same direc-tion.

Catch Tray

1Insert the lonthe Catch Trainto the mouCatch Tray

pact Catch Bins Parts

Rear Bin Mounting Bracket

er Bin Upper Bin Rear Bin

Screws


GP 12 Compact Catch BinsWARNING

Switch off the Scanner power and disconnect the power cord.

1. Disconnect the power cord and the IEEE 1394 PMC cable from the Scanner.

2. (Table 1) (Figure 1): Compare the items listed in the following table with the itemspresent in the Compact Catch Bins Kit. Ensure that all items are present before beginningthis procedure.

Figure 1 Com

Table 1 Catch Tray / Organizer Parts

Item Description Quantity

1 Rear Bin Mounting Bracket 1

2 Lower Bin 1

3 Upper Bin 1

4 Rear Bin 1

5 Bin Support Bracket 2

6 Document Storage Flaps 2

7 T20 x 8mm Screws 14

8 Mounting Clips 8

Bin Support Bracket

LowDocument Storage Flaps

Mounting Clips


3. (Figure 2): Install the four Mounting Clips on the inside of each Scanner leg. 4. (Figure 3): Install the Bin Support Bracket onto the back of each Scanner leg.

p screw can be mounted through the Bin Support

the Bin Support Brackets

2Mount the Support Bracket to the Scanner leg with one screw into the top of the bracket

Bin Support Bracket (2)

6-45

NOTE: In the following step, install only the lower mount screws on the Mounting Clips atthis time.

Figure 2 Installing the Mounting Clips

NOTE: At the present time only the toBracket into the Scanner frame.

Figure 3 Installing

1Install the four Mounting Clips with the hooks facing upward

2Install only the bottom screws in the Mounting Clips

1Place Mounting Bracket on back ofScanner leg with the slot at the top edge of the bracket

the Scanner.

talling the Upper Bin

he “legs” of the Upper Bin into the Mounting Clips on the inside of canner leg

3Install the top screw on each of the four upper Mounting Clips


5. (Figure 4): Install the Lower Bin onto the Scanner.

Figure 4 Installing the Lower Bin

6. (Figure 5): Install the Upper Bin onto

Figure 5 Ins

1Set the Lower Bin down on the Scanner frame with the curved portion of the bin facing to the rear of the Scanner

2Ensure that the squared por-tion of the Lower Bin is folded underneath the curved portion

5Install the top screw on each of the lower Mounting Clips

3Lift each side of the Lower Bin frame and insert it into the lower set of Mounting Clips on the Scanner legs

hinges

Mounting Clips

Lower Bin

Rear of Scanner

4Ensure that the pressed locator tabs are positioned forward of the Mounting Clips

Rear of Scanner Leg

Mounting Clip

1Holding the Upper Bin as shown, guide it into position over the Lower Bin

2Insert tupper each S

Rear of Scanner


7. (Figure 6): Standing at the back of the Scanner, lift and fasten the Lower Bin to the BinSupport Brackets.

8. (Figure 7): When correctly installed, the shaft at the end of the Lower Bin will be seated inthe Bin Support Brackets like this.

wer Bin into Bin Support Bracket

the Upper

6-47

Figure 6 Fastening the Lower Bin to the Bin Support Brackets Figure 7 Installation of Lo

Bin Support Brackets (2)

1Lift the Lower Bin and engage the ends of the bin into the top slot of the Bin Sup-port Brackets

NOTE: Lower Bin overlapsBin

e Scanner.

e Rear Bin onto the Scanner

t end of the Rear Bin Mount-led portion of the Rear Bin at mounting bracket

e mount hole on the left side of acket


9. (Figure 8): Install the Rear Bin Mounting Bracket.

Figure 8 Installing the Rear Bin Mounting Bracket

10. (Figure 9): Mount the Rear Bin onto th

Figure 9 Mounting th

1Position the Rear Bin Mount-ing Bracket on the Scanner as shown, with the bracket hooks facing inward

2Fasten a T20 screw through the Rear Bin Mounting Bracket into the Scanner frame

1While holding on to the lefing Bracket, guide the angover the three hooks on th

Rear Bin

2Fasten a T20 screw into ththe Rear Bin Mounting Br


11. (Figure 10): Install the two Document Storage Flaps on the lower edge of the Rear Bin. 12. (Figure 11): Secure the Rear Bin to the Scanner Frame.

Rear Bin to the Scanner Frame

E 1394 PMC cable to the Scanner.

n.

ear Sup-

Bin Support Bracket

6-49

Figure 10 Installing the Document Storage Flaps

Figure 11 Securing the

13. Reconnect the power cord and the IEE


1Pull the Rear Bin outward slightly

2Hook the curved edge of the Doc-ument Storage Flap onto the lower edge of the Rear Bin (2 places)

Document Storage Flap

1Guide the outward ends of the RBin into the side slots on the Binport Bracket

contained within the Configuration Test Print:

m.

ntroller with the Network Crossover Cable.

ink (green) LED is lit. If the Link LED is not lit, per-

ller

ter

same TCP/IP parameters as the printer with theppropriately unique IP address for the laptop com-

stored on the laptop computer, perform the follow-

e Network Neighborhood icon

CP/IP

urrent values stored on the laptop computer will be

, close out the Network Properties window.

or Microsoft Internet Explorer 4.0 or higher) on the

r the IP Address of the Controller (for example,

displays in the browser, click on Printer Defaults.

ge, click on Upload File.

puter.

e service CD.

iagnostics > Motor Speed Adjustment > Motor

e Select The File To Upgrade window, click the

message “File Uploaded Successfully”.

dge Detect Test Target exits the Printer, cut alongster. Store this print (if possible) for future use.


GP 13 Creating the System Speed and Lead Edge Detect Test TargetThe purpose of this procedure is to enable the technical representative to generate a test tar-get that can be used in Document Drive Motor Speed and Lead Edge / Trail Edge adjustmentsfor the Synergix Scan System.

NOTE: This procedure uses a laptop computer hookup to the Controller to generate the testtarget. You will need the following items for this procedure:

• Laptop Computer equipped with an PCM CIA card

• Crossover cable for connecting the laptop computer to the Controller User Interface onthe IOT.

1. (

1.

1.): Use the Printer Control Panel to print out a Configuration Test Print. The informationon this test print will be used to determine the network address of the Printer.

Figure 1 Sample Printer Configuration Test Print

2. Examine the following TCP/IP settings

• TCP/IP Enable

• TCP/IP IP Address

• TCP/IP Subnet Mask

• TCP/IP Default Gateway

3. Power down the Synergix Scan Syste

4. Connect the laptop computer to the Co

5. Switch on the system power.

6. Verify the Controller 10/100 network Lform the following:

a. Switch off the Printer and Contro

b. Reboot the laptop computer

c. Switch on the Controller and Prin

7. Set the laptop computer to use the exception of the IP address. Use an aputer.

NOTE: To examine the current valuesing:

a. Click the right mouse button on th

b. Select Properties > Protocols > T

c. Select the Properties field. The cvisible.

8. After entering the appropriate changes

9. Start the web browser (Netscape 4.0 laptop computer.

10. In the Internet address window, ente13.240.20.38) and press Enter.

11. When the Main Page of the Web PMT

12. In the menu on the Printer Defaults pa

13. Place the service CD in the laptop com

14. Use the Browse... button to access th

15. On the service CD select Scanner DSpeed.plt.

16. Select the file and click Open.

17. When the upgrade file displays in thupload button.

18. Observe the Web PMT Display for the

19. When the System Speed and Lead Ethe solid black line to create a print ma

1Note the following Printer settings on your test print


GP 14 Scanner Diagnostic access using a laptop [4] Write an NVM location[5] Display Usage Meters

the default values for the firmware revision level,ine set-ups (such as lead edge registration, lamp-tact.

6-51

Use the following procedure if scanner diagnostics are unavailable due to a malfunction of theuser interface panel.

PrerequisitesThe following equipment is required to perform this procedure:

• Standard laptop PC running Windows 95/98/NT or 2000

• Standard 9-pin ‘D’ null-modem cable, female at both ends

Procedure1. Perform REP 4.2 Electronics Drawer, steps 1-5 to access the scanner main PWB in the

electronics drawer.

2. Plug the null-modem connector into J409 on the scanner main control board.

3. Plug the other end of the null-modem cable into the laptop serial connector.

4. Power on the laptop and access the Hyperterminal tool.

5. Configure Hyperterminal as follows:

• Connect using: COM1 or COM2 (depending on the serial connector you chose toplug the null-modem cable into)

• Bits per second: 9600

• Data Bits: 8

• Parity: None

• Stop Bits: 1

• Flow Control: None

6. Power on the scanner. When the LED on the rear of the scanner displays “P”, the Hyper-Terminal window should display:

INTERCEPTOR APPLICATION FIRMWARE VERSION ?.?.?RELEASE DATE: MM DD, YYYYCOMPILE DATE AND TIME: MM DD, YYYY HH:MM:SS

SYNERGIX SCANNER DIAGNOSTICS MAIN MENU[E] Enter Diagnostics[?] Help 7. Type a capital E to enter the diagnostics menu. The following menu options will appear

[2] NVM settings[3] Scan functions[4] Lamp Functions[5] Document Advance Functions[6] Image Processing Functions[7] Calzone Rotation Functions[8] Feature Key Menu[M] Main Menu[?] Help 8. Type 2 to enter the NVM settings menu. The following menu options will apear:

[1] Validate NVM[2] dump NVM contents[3] Read NVM locations

[6] Display Recent Fault Log[7] Display Fault History Log[8] clear Usage Meteers[9] Clear Recent Fault Logs[10] Clear Fault History Log[11] Reset NVM to defaults[D] Diagnostic Menu[?] Help

NOTE: When resetting NVM values toall fault logs, usage meters, and machlife, etc). Feature keys should be left in

Special ToolsGeneral Procedures

Special Tools

6-53

The following special tools are required to service the Synergix scanner

Table 1

Tool Part Number

Torx Wrench 600T41300

Loopback Cable Kit 600K89460

Calibration Strip 018E01410

Width Detection Strip 018E01450

6-54Special ToolsGeneral Procedures

Change Tag/ Mod IndexGeneral Procedures

Change Tag/ Mod Index Classification Codesidentify differences between parts that cannot be

he repairs, installation, or adjustment procedures. Ao identify the presence of optional hardware, firm-been installed. Each Tag/ MOD number is given ahange the Tag/ MOD has made.

l EO: All

6-55

All important modifications are identified by a Tag/ MOD number on a matrix label attached toeach Scanner inside the Top Cover.

Figure 1 Location of the Change Tag/MOD Matrix

This section describes all the tags as well as multinational applicability, classification codes,and permanent or temporary modification information.

A Tag/ MOD number may be required to interchanged, or differences in diagnostic, tTag/ MOD number may also be required tware, or if mandatory modifications have classification code to identify the type of a c

M− Mandatory

N− Not installed in the field

O− Optional

R− Repair

S− Situational

TAG: NoneCLASS: R

USE: All

MFG SERIAL NUMBERS: USO: Al

NAME: xxxx xxxxx xxxx xxxx

PURPOSE: xxxx xxxxx xxx xxxx xxxx x

KIT NUMBER: xxxxxxxxxx

REFERENCE:

Tag Matrix

6-56Change Tag/ Mod IndexGeneral Procedures

Wiring Data

7 Wiring Data

7-1

BSD 1.0 Level 1 Interconnection.................................................................................... 7-3BSD 1.1 ACH Main Power On ........................................................................................ 7-5BSD 1.2 DC Power Generation (50 and 60 HZ) ............................................................. 7-6BSD 1.3 (+12 VDC) Power Distribution........................................................................... 7-8BSD 1.4 (+5 VDC Standby / +5.25 VDC) Power Distribution.......................................... 7-9BSD 1.5 (+5 VDC / +3.3 VDC) Power Distribution.......................................................... 7-10BSD 2.1 User Interface ................................................................................................... 7-11BSD 4.1 Document Scan and Rescan Drive................................................................... 7-12BSD 6.1 Document Illumination ...................................................................................... 7-14BSD 6.2 Image Capture .................................................................................................. 7-16BSD 6.3 Image Calibration Control ................................................................................. 7-18BSD 6.4 Thick Document / Document Width Sensing .................................................... 7-20BSD 14.1 Communications ............................................................................................. 7-22

7-2

Wiring Data

BSD 1.0Wiring Data

BSD 1.0 Level 1 Interconnection

7-3

Figure 1 Level 1 Interconnection

7-4BSD 1.0 Wiring Data

Figure 2 Level 1 Interconnection

PAGE INTENTIONALLY BLANK

BSD 1.1Wiring Data

BSD 1.1 ACH Main Power On

7-5

Figure 1 ACH Main Power On

7-6BSD 1.2Wiring Data

BSD 1.2 DC Power Generation (50 and 60 HZ)

Figure 1 DC Power Generation

BSD 1.2Wiring Data

7-7

Figure 2 DC Power Generation

BSD 1.3 (+12 VDC) Power Distribution


Figure 1 (+12 VDC) Power Distribution

BSD 1.4Wiring Data

BSD 1.4 (+5 VDC Standby / +5.25 VDC) Power Distribution

7-9

Figure 1 (+5 VDC Standby / +5.25 VDC) Power Distribution


BSD 1.5 (+5 VDC / +3.3 VDC) Power Distribution

Figure 1 (+5 VDC / +3.3 VDC) Power Distribution

BSD 2.1Wiring Data

BSD 2.1 User Interface

7-11

Figure 1 User Interface


BSD 4.1 Document Scan and Rescan Drive

Figure 1 Document Scan and Rescan Drive

BSD 4.1Wiring Data

7-13

Figure 2 Document Scan and Rescan Drive


BSD 6.1 Document Illumination

Figure 1 Document Illumination

PAGE INTENTIONALLY BLANK

BSD 6.1Wiring Data

7-15

Figure 2 Document Illumination


BSD 6.2 Image Capture

Figure 1 Image Capture

BSD 6.2Wiring Data

7-17

Figure 2 Image Capture


BSD 6.3 Image Calibration Control

Figure 1 Image Calibration Control

BSD 6.3Wiring Data

7-19

Figure 2 Image Calibration Control


BSD 6.4 Thick Document / Document Width Sensing

Figure 1 Thick Document / Document Width Sensing

BSD 6.4Wiring Data

7-21

Figure 2 Thick Document / Document Width Sensing


BSD 14.1 Communications

Figure 1 Communications

701P37410 Synergix Scanner Service Manual

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