7 Ways to Achieve Rapid Customer Response
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Transcript of 7 Ways to Achieve Rapid Customer Response
ONLINE RAPID CUSTOMER RESPONSE
• Integrating internal systems with website • Achieving greater Automation and Accuracy
• Provides Customers Pricing Online• Enables Online Order Entry • Provides Customer Reporting and Scheduling
QUICK PRICING QUOTE SYSTEM
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DELIVERY MANAGEMENT SOLUTION
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• Provide Estimates of Orders and Shipment Delivery• Tracks Movement• Provides Advance Notification
SHIPMENT AND SERVICE TRACKING SOLUTION
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• Provides Information on Delivery• Alerts “Jeopardy” Situations• Sends Advanced Notifications• Reduces Customer Service Enquiries
SUPPLIER QUALIFICATION SYSTEM
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• Online Entry of Supplier Qualifications
• Easily Enables Changes• Includes Supplier Rating System
FLEET SCHEDULING APPLICATION
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• Provides Customers Access to Schedules• Enables Customers to Request Delivery Times • Reduces Customer Service Enquiries