7 steps to online

engagement

Planning

Consider online engagement when you start your Engagement Plan

What are you hoping to achieve? What questions will you ask? How do you want people to be involved?

How much decision making power will the community have?

This will help shape your engagement strategy and which tools to use.

Choose the right feedback tools

3

Ask engaging questions

Be clear about what you want to achieve… in as few words as possible.

Create engaging content

Think video, images, infographics!

Make it easy for the community to get information about your project

Promotion is keyUse online and offline activities to

drive traffic to your site and maximise participation.

Check your page DAILY

Respond to comments and questionsProvide updates to keep content fresh Entice visitors to return

Close the loop

Thank the communityShare your resultsTell them how their feedback is being used.