7 C's of effective communication.

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7 C's Of Effective Communication

Transcript of 7 C's of effective communication.

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7 C's Of Effective

Communication

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ConsiderationConcretenessComleteness

Clarity Courtesy

Conciseness Correctness

Seven C's

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Completeness The message should

be complete, and contain all the information needed by the reciever.

Incomplete information can lead to inappropriate concequences.

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Concreteness Use specific words,

rather than general.

Keep it Simple.

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e.g:

'Give this file to the Manager'

'Give this file to the Accounts Manager.'

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Consideration To be sincere, Unbiased To respect other's values

& opinions. Putting your feet in

someone else's shoes.

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When you are not considerate...

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Clarity Message should not be

ambigued.

Use exact and concrete words.

Clearity makes understanding easier.

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Courtesy

To give respect.

Using kind words like; Sorry, Thankyou, Good Morning.

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Or atleast Smile

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Conciseness Give your message using least

possible words.

Avoid repeatition of words.

It highlights the main message & helps save time & cost.

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If you put extra and irrelevant words, people might get bored.

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Correctness Proper usage of grammer,

Facts and figures .

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Commas save lives

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Seven C's, Save your time and cost. Help your message be conveyed

properly. Can help you have good relationships

with people. Eliminates uncertainity.

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Thank you.