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Transcript of 61, Moyka, Saint-Petersburg, Russia, 191186. Tel.: 7-812-311-4170 Fax: 7-812-315-8947
http://certlab.sut.ru e-mail: [email protected]
61, Moyka, Saint-Petersburg, Russia, 191186.Tel.: 7-812-311-4170Fax: 7-812-315-8947E-mail: [email protected]://certlab.sut.ru
Dr. Alexander KostinMinistry of Telecommunications of the Russian Federation Saint-Petersburg State University of Telecommunications
R&D Department Management Center of Telecommunications Networks
and Services
Planning of Integrated Network and Service Management Systems
for the Russian Telecommunications Market
Management Center of Telecommunications Networksand Services
http://certlab.sut.ru e-mail: [email protected]
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Availability of the competitive environment among telecommunication operators Necessity of creation of the new high-quality and profitable services Necessity to maximize the investments repayment Limited capacities of staff and informational resources for management systems development High costs connected with management systems development Necessity of the flexible approach to perspective network requirements and services
Prerequisites of INsSMS creationPrerequisites of INsSMS creation
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Statement of the ProblemStatement of the ProblemDevelopment of the approach describing:
Use of modern methods for networks and telecommunications services management planning
Evolutionary approach to new management technologies, including
• Integration and flexibility in transition from OSI models to open distributed processing (ODP)
• Providing interactive domain model (IDM)
Consideration of the specific features of the Russian telecommunications networks
Consideration of the existing technical solutions for management and staff-organizational structure of the management centers
Use of convenient planning and designing procedures
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Structure of transmission networks equipment Structure of switched networks equipment Structure of access networks and SS7 network equipment Features of providing services Plans of networks development and modernization considering its management Features of existing management systems equipment Existing staff-organizational structure of management centers
Initial DataInitial Data
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Special features of Russian PSTNSpecial features of Russian PSTN Availability of large number of analog networks with
electromechanical switches Availability of the private operators providing modern
telecommunications services By using, on networks of various maintenance methods
(preventive, corrective, controlled) Availability of users system of payment for local telephone
calls Availability of large numbers of the equipment suppliers of
the separate operators Necessity of provisioning of network operating processes in
extreme situations
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Management PlanningManagement Planning
is a set of actions on developmentof the plan describing tasks
and interconnected networks and services management processes and as well as
management systems and management centers realizing these processes with the
help of hardware, software and the personnel within the area of servicing
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Evolution of Approaches to Evolution of Approaches to Management PlanningManagement Planning
?
BML
SML
NML
NEML
NE
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
MANAGEMENT PLANNINGMANAGEMENT PLANNING
is a basis of operators business is a basis of operators business strategystrategy
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Process А
Process А
Function А
Step 2
Step 1
Algorithm of Creating of Management PlanAlgorithm of Creating of Management Plan
Process B Process C Process D
Management Processes
Function B Function C
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Function А
Plan А
Step 5
Step 4
Step 3
System DSystem D
Center А Center В System С System D System E
Plan В
Plan В
Center А System С
System E
Center В
Center А
System С
System E
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The generalized algorithm of creating of The generalized algorithm of creating of management planmanagement plan
А7Definition of the list of Management
Systems to be realized on service and business management level
А10Selection of management
products to meet the developed requirements
А9Developing of the technical requirements on realizing of
Management Systems inside the IMS
А6Definition of the list of Management Systems to be realized on network
management level
А8Developing of some versions of Management Systems interaction
А5Definition of the list of Management Systems to be realized on network
elements management level
А4Distribution of set of all functions at hierarchical levels of the Integrated
Management System
А3Decomposition of operations processes
to functions, corresponding to TMN management functions
А2Developing of the list of operations processes on the basis of customers
requirement
А1 Analysis of initial data presented by customer
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Algorithm of creating of services management planAlgorithm of creating of services management plan
А7Developing of some versions of service
management systems and low-level management systems interaction
А9Selection of management systems
on service management level to meet the developed requirements
А6Definition of set of service
management systems
А8Developing of the technical requirements on realizing of Management Systems on
service management level
А5Developing of some versions of
Management Systems interaction on service management level for different management areas
А4Definition of the list of Management Systems to be realized on service
management level
А3Definition of set of management functions
for all management areas (problems)
А2Definition of the list of service management areas (problems) and analysis of service management
processes
А1 Analysis of initial data presented by customer
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Analysis of Initial Data Analysis of Initial Data (А1)(А1)
Systematization
Definition of management subsystems
Formation of approach to management subsystems creation
Analysis of existing and introducing services
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BML
SML
NML
NEML
Structure of Operations ProcessesStructure of Operations Processes (А2, А3, А4) (А2, А3, А4)
Function N
Process of fault management
.
.
Process of performance management
.
.
Process ofconfigurationmanagement
.
.
Process ofsecuritymanagement .
.
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Function 1Function set group 1 .
.
Function set 1 .
.
.
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Example of NEML and NML Management Example of NEML and NML Management Systems DeterminationSystems Determination
EMS forA-type DTE
EMS forB-type DTE
NMS
EMS forC-type DTE
EMS forD-type DTE
EMS forE-type DTE
..
.
A-type DTE
NML
NEML
..
.
B-type DTE
...
C-type DTE
...
D-type DTE
..
.
E-type DTE
to INMS
urbannetwork
ruralnetwork
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Selection of Staff-Organizational Structure of Selection of Staff-Organizational Structure of the Management Centersthe Management Centers (А5, А6)(А5, А6)
Method of organization of management center Use of management center staff Territorial staff distribution Staff time-schedule Distribution of the LRUs Definition of management centers and software support centers staff Definition of management centers and software support centers workplaces number
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Definition of Management Systems and Definition of Management Systems and Centres InteractionCentres Interaction (А8) (А8)
NEML
Definition of interaction algorithms Definition of responsibilities for all staff categories
NML
Definition of interaction algorithms Definition of responsibilities for all staff categories
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Development of the technical requirements Development of the technical requirements to realization of Management Systems to realization of Management Systems (А9)(А9)
NEML On the basis of functions distribution among management levels For every operations process Considering existing requirements
NML On the basis of functions distribution among management levels For every operations process Considering existing requirements
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Example of Selection of Management Products Example of Selection of Management Products Satisfying the Developed RequirementsSatisfying the Developed Requirements (А10) (А10)
NEML
A-type switch B-type switch C-type switch D-type switchE-type switch
NML
Management system permitting urban network and ruralnetwork management on this management level
N-type switchmanagement system
M-type switchmanagement system
K-type switchmanagement system
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Integrated Network Management System Integrated Network Management System FunctionsFunctions
Representation of the whole network graphical chart Alarm signals control Recording of the alarm messages to a log-file Transferring alarm messages to a certain format Additional alarm messages urgency classification Classification of alarm messages on urgency criteria Different thresholds setting to the alarm messages Alarm messages filtering Alarm messages correlation Alarm messages archive support Alarm messages statistics support Fault tickets management Low-level remote access to the management systems Customers management
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Cu
stom
erIn
terf
ace
Man
agem
ent
Customer
RequestsProcessing
ServiceConfiguration
ServiceProblems
Processing
ServiceRestoration
Customer QoS
Management
QualityManagement
Billing
Tariffication
Customer-relatedprocesses
Service-relatedprocesses
OTHERPROCESSES
MONITORINGPROCESSES
Services ManagementLevel
Network ManagementLevel
SML and NML Processes InteractionSML and NML Processes Interaction
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Types of information transmitted betweenTypes of information transmitted betweenSMS and NMSSMS and NMS
SMSS erv ice F u lfillm en t
Q S 1
Q S 2
Q S 1
Q S 2
G u a ra n teed S erv ice D eliv ery
N M S
1 . P ro v isio n in g req u est2 . R eq u est fo r a d d in g , d e le tin go r reco n fig u ra tio n o f th eeq u ip m en t
1 . A v a ila b le reso u rces(p ro v isio n in g req u estresu lts)
1 . R eq u est fo r test2 . R eq u est fo r p erfo rm a n cea n d reso u rce u se d a ta
1 . P erfo rm a n ce a n d co n fig u ra tio n d a ta2 . R eso u rce u se in fo rm a tio n3 . N ecessa ry m a in ten a n ce in fo rm a tio n4 . A la rm sta te
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
http://certlab.sut.ru e-mail: [email protected]
Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
L ev el 1
L ev e l 2
L ev e l 1
L ev e l 2
S M S
N M S
Availab le resources(provis ion ingrequest results)
P rovis ion ingrequests
R equest for adding,de le ting orreconfiguration of theequipm ent
U ser request forprovid ing,refusing orchanging ofserviceparam eters
A larm in form ation from netw orkelem ents
Serviced a larmflow
Serviced a larmflow
R econfigurationresults
D enia ls to users
R esults o f userrequests
NMS and SMS IntegrationNMS and SMS Integration
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Mathematical Model of NMS and SMS IntegrationMathematical Model of NMS and SMS Integration
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
M
C
OA
M
FC
AP
S
FA
B
?
OAMS-NE
OAMS
TMN
OSS
NMS
EMS
SMS
BMS
QSsQSs QSsQSs QSsQSs QSsQSs
One phaseM | M | 1M | G | 1
One phaseM | M | 1M | G | 1
two phaseM | M | 1
M | M | 1M | G | 1
M | G | 1
two phaseM | M | 1
M | M | 1M | G | 1
M | G | 1
four phaseM | M | n3
M | M | 1 GI | G | 1 GI | G | 1
four phaseM | M | n3
M | M | 1 GI | G | 1 GI | G | 1
two phasethree phasefour phasedifferent types
two phasethree phasefour phasedifferent types
one phasetwo phasethree phaseM | M | 1 ...
one phasetwo phasethree phaseM | M | 1 ...
Developed Designing Process ModulesDeveloped Designing Process Modules
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Config
uratio
n
man
agem
ent
Perfo
rman
ce
man
agem
ent
Sequrit
ym
anag
emen
t
SDH NETWORK MANAGEMENT
INTEGRATION/CORRELATION
SERVICE MANAGEMENT
TELECOMMUNICATION NETWORK
DATA TRANSMISSION NETWORK
Basic Functional Architecture of Integrated Basic Functional Architecture of Integrated ManagementManagement
SWITCHMANAGEMENT SS7 MANAGEMENT
…MANAGEMENT
Fault
man
agem
ent
Config
uratio
n
man
agem
ent
Perfo
rman
ce
man
agem
ent
Sequrit
ym
anag
emen
t
Fault
man
agem
ent
Config
uratio
n
man
agem
ent
Perfo
rman
ce
man
agem
ent
Sequrit
ym
anag
emen
t
Fault
man
agem
ent
Config
uratio
n
man
agem
ent
Perfo
rman
ce
man
agem
ent
Sequrit
ym
anag
emen
t
Fault
man
agem
ent
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Example of the Physical ArchitectureExample of the Physical Architecture of Integrated Management of Integrated Management
TELECOMMUNICATION NETWORK
DATA TRANSMISSION NETWORKNetworkElements
Level
NetworkElements
ManagementLevel
NetworkManagement
Level
ServicesManagement
Level
EMS-SDH
NMS-SDH
CommonMS-ATM
CommonMS-SS№7
EMS-X
NMS-X
INMS
SMS
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Planning of Integrated Network and Service Management Systems for the Russian Telecommunications Market
Documentation List on Integrated Documentation List on Integrated Management System PlanningManagement System Planning
Initial data for planning
Management systems configuration
Staff-organizational structure of management centers
Documentation on operation and maintenance of management systems
Documentation on operation and maintenance of managed equipment