11gD A T A B A S E

Oracle SAPfor

No.20 Oracle for SAP, May 2011www.oracle.com/sap

T E C H N O L O G Y U P D A T E

Hardware and SoftwareEngineered to Work Together

N E WOracle Exadata Database Machine

for your SAP implementation NOW!

Oracle Exadata Database Machine for SAP Delivers substantial performance boost, ideal forconsolidationsThe Oracle Exadata Database Machine for SAP is a completely new out–of-the-box optimization for companies.As well as seriously enhancing performance, the machine is also ideal for performing consolidations.

The Oracle Exadata Database Machine combines both software and hardware in one unique rack. All of the database features andstorage functionalities are integrated in a system rack, X2-2 with 2 to 8 database servers or X2-8 with 2 large database serversand all of the components and modules are designed to work together. Meanwhile, high-speed connections ensure connectivity.

The multitude of individual components – and the intelligent way they are combined – allows the database machine to deliveroutstanding performance, scalability, stability, IT cost savings in OLTP and OLAP applications, and when consolidating mixedworkloads.

Opening up entirely new possibilities

The Oracle Database Machine is an out-of-the-box solution featuring a fully integrated platform for database and database-basedapplications. Exadata for SAP enables previously unheard of database service allowing users to implement a highly efficientcentralized data pool featuring a multitude of system databases.

The Oracle Exadata Database Machine is ideal for initiating consolidations or effectively supporting ongoing consolidation initiatives,resulting in real IT cost savings. The out-of-the-box approach means there is also no need to perform the costly integration work required when using databases ina mission critical environment. The Oracle Exadata Database Machine can be implemented and migrated in a short space of timewithout long and expensive project runtimes.

UNVEILING

ORACLE EXADATA The World’s First OLTP Database MachineWith Sun FlashFire Technology

Hardware and Software

Engineered to Work Together

Under the Hood: The hardware and features

Oracle Exadata Database Machine includes hardware components that are particularly beneficial in both grid and cloud computing

environments. These components include:

• 2 Eight-processor x64 database servers with a total of 128 Intel CPU cores and 2 terabytes (X2-8) of memory or up to 8 dual-processor

x64 database servers with a total of 96 cores and 768 GB of memory (X2-2 full rack).

• 14 Exadata Storage Servers with 168 Intel CPU cores and up to 336 terabytes of raw storage capacity.

• Up to 5 terabytes of Exadata Smart Flash Cache to cache frequently accessed ‘hot’ data for extremely fast transaction response

times and high throughput.

• Multiple compression tiers to manage more data and reduce I/O requirements of OLTP and OLAP data.

• 40 Gigabit/second InfiniBand internal connectivity.

• 10 Gigabit/second Ethernet external connectivity.

• Up to 1,500,000 Flash Cache IOPS.

• Up to 75 Gigabit/second Raw Flash Data Bandwidth.

Best-in-class software

For the database machine to provide exceptional database services, the software also has to be up to the job. That’s why several

of the latest intelligent high-performance software components are integrated into Exadata, including features like Advanced

Compression, Secure Files, Advanced Security, Real Application Testing, and more. For example:

• The Oracle Real Application Clusters (RAC) moves the database as single point of failure.

• The Oracle Enterprise Manager software has a unique top-down design that delivers outstanding service quality at

extremely low IT operating costs.

• Oracle Automatic Storage Management (ASM) is designed to satisfy the requirements of Oracle databases in a grid

environment and ensure simple system administration. Oracle ASM also delivers a high degree of protection in the event of

storage or disk errors.

• Either Oracle Linux 5 or Oracle Solaris Express can be used as the operating system for the database servers within Exadata

Database Machine.

Enterprise ready

The Oracle Exadata Database Machine is an out-of-the-box solution featuring everything required to deliver highly efficient data-

base services. This unique solution embodies the comprehensive know-how, extensive experience and sound knowledge of Oracle

and Sun, so companies can be sure they will receive optimum support whether they’re introducing, implementing, migrating, or

operating the appliance.

This means, companies benefit not only from the database machine’s integrated hardware, software, storage, and network technologies,

but also from the corresponding support services.

SAP customers in particular can use this solution to access the extensive experience and outstanding expertise of Oracle and Sun.

It’s a fact that Oracle is the market’s leading database in the SAP environment. A multitude of customers all over the world rely on

the Oracle partnership. The Oracle Exadata Database Machine for SAP software has been certified since June 10, 2011.

For more information please visit: http://www.oracle.com/sap

Oracle Exadata Database Machine at a Glance

• Combines technologies from Oracle and Sun

• Boosts performance in database-supported OLTP and data warehousing applications and consolidates mixed workloads

• Satisfies even the most stringent security and high-availability requirements

• Makes complex integration work and manual tuning (database, storage, network, and server) superfluous

• Optimally supports implementations, migrations, and consolidations for quick, inexpensive project runtimes

• Enables users to implement a highly efficient centralized data pool featuring a multitude of system databases

• High-level support services provided by Oracle Sun and selected partners

• Available in a range of rack versions (half rack, quarter rack, full rack) to satisfy individual company requirements

Oracle database for SAP

is safe, reliable and scalableC O N T E N T S

Hardware and Software

Engineered to Work Together

2 Oracle Exadata Database Machine for SAP (Part 1)

3 Editorial

4 Oracle Database 11g Release 2 for SAP

10 Q&A Oracle Exadata Database Machine for SAP (Part 2)

14 Oracle Cloud for SAP

18 Oracle Sun – Complete IT Infrastructure Stack to run SAP even better

23 SAP on Oracle Solaris

26 Oracle Solaris Enhancement

28 Release of Oracle Solaris 11 Express

30 Oracle and Fujitsu Enhance Sparc Enterprise

32 Optimizing Storage in SAP with Oracle Database 11g Release 2

38 Oracle Database Security for SAP Applications

44 Oracle Linux for SAP

46 Oracle VM for SAP

50 Oracle Advanced Compression at SHARP Japan

53 Oracle Partitioning for SAP at RWE Poland

54 Oracle Advanced Compression at TVS Motor Company

57 Eastman Kodak Company benefiting of Oracle Advanced Customer Services for SAP

58 SAP Mainframe Migration to Oracle Database at EDP Energias de Portugal

60 Index Key Compression at National Foods Australia

62 Oracle to Oracle Online Migration at Carl Zeiss

64 Oracle Real Application Clusters (RAC) for SAP at Bauerfeind

68 Oracle Partner – Connectria

70 Oracle Partner – Hosting with Oracle at Freudenberg IT

73 Oracle Partner – Delta Consulting

74 Oracle Partner – All4IT Group

75 Oracle Sun Collateral Reference List

76 Oracle Advanced Customer Services (ACS) for SAP

81 Oracle Partner – IS4IT, SAP on RAC

82 Oracle DB related Notes for SAP

83 Imprint

D E A R S A P C U S T O M E R ,

Hardware, Software Engineered to Work Together.Oracle provides the world’s most complete, open, and integrated technology stack,including database, business software, operating systems, servers, and storage.Oracle’s product strategy provides flexibility and choice across the IT infrastructure.

More than two-thirds of all mid-size to large enterprise SAP customers in every industryentrust their application deployments to Oracle databases, and companies are runningSAP applications with Oracle databases on all major operating systems. The OracleDatabase and database options are constantly optimized for SAP applications. Now, withSun server, storage, and virtualization technology as well as the Oracle Solaris and OracleLinux operating systems, Oracle offers a complete technology stack; every layer is inte-

grated to work together as a single system. Oracle Linux 5 is certified by SAP on X86_64 platforms for all Unicode ver-sions based on SAP NetWeaver 7.0X on Oracle Database 11g Release 2. Oracle’s open architecture and multiple operatingsystem options provide excellent system availability, scalability, energy efficiency, powerful performance, and a low totalcost of ownership.

Oracle Corporation and SAP AG have had an ongoing commitment to our joint customers for 22 years and our long-standing reseller and customer support agreements provides enhanced access to Oracle database technology and worldclass customer support.

Our focus in this edition of the “Oracle Database for SAP Technology update” are the benefits of Oracle Database 11gRelease 2 including features such as; Advanced Compression, Secure Files, Advanced Security, Real Application Testing,and more. Oracle Real Application Clusters (RAC) enables use of clustered and active-active standby databases. OracleEnterprise Manager management software has a unique top-down design that delivers outstanding service quality atextremely low IT operating costs.Oracle Exadata Database Machine includes Oracle Exadata Storage Software with Oracle Automatic Storage Management(ASM) that is used as the file system and volume manager for Exadata. Oracle ASM provides a consolidated environmentwhere multiple databases can be stored and managed within the same disk group, to deliver the industry’s best performingdatabase solution, running on Oracle Linux and Oracle Solaris. Please see the availability dates for Exadata on www.oracle.com/sap

Oracle Solaris 11 Express delivers advanced Oracle Solaris features that have been in development for over five years inan easy to use, installation-ready package, allowing customers to immediately use the latest Oracle Solaris features todeploy new applications.

Oracle provides reliability, performance, scalability, energy efficiency, and cost effectiveness. Thus, enabling even themost demanding SAP customers to meet their business requirements and transform their technology infrastructure intoan eco-friendly data center.The Oracle for SAP Service & Support team offers Advanced Customer Services (ACS) that includes; health checks,workshops, database migrations, performance, tuning and ACS Oracle Solaris Services for SAP Environments, includingAssisted Services Engagements (Analysis/Enhancement and SAP Readiness Service for IT Infrastructure). For more information or to see current and previous editions go to: www.oracle.com/sapWe welcome your comments and questions. Please contact us at: saponoracle_de@oracle.com

Sincerely

Gerhard Kuppler Senior Director Corporate SAP Account, Oracle Corporation

3Oracle Database for SAP – The #1 Database safe, re l iable, scalable, optimized for SAP customers

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O R A C L E D A T A B A S E 1 1 g R E L E A S E 2 F U N C T I O N A L I T Y C E R T I F I E D B Y S A P

I N T R O D U C T I O N

Oracle Database 11g Release 2 Enterprise Editiondelivers industry leading performance, scalability,security and reliability on a choice of clustered orsingle-servers, running Windows, Linux, and UNIX.It provides comprehensive features to easily managethe most demanding transaction processing, businessintelligence, and content management applications.

Oracle Database 11g Release 2 Enterprise Editioncomes with a wide range of options to extend theworld’s #1 database to help grow your business andmeet your users performance, security and availabilityservice level expectations.

SAP has certified Oracle Database 11g Release 2(please see SAP Note 1398634) with the followingdetails:

• Only SAP products based on SAP Kernel6.40_EX2, 7.x and higher are certified withOracle Database 11.2.

• A general release of Oracle Database 11g Rel. 2is not provided for earlier SAP releases (SAP R/33.1I up to and including SAP R/3 4.6C). Similarto Oracle Database Version 10.2, there is only atemporary 11.2 release in direct connection withan SAP upgrade project for these older SAP versions.

• The SAP release of Oracle Real ApplicationClusters (RAC) 11g Release 2 occurred at the sametime as the general release of Oracle Database 11gRelease 2 in the SAP environment. For informationabout Oracle RAC support, (see SAP Note 527843).It contains important details about the releasedRAC configurations.

• As of Oracle 11g Database version 11.2.0.2, SAPfully supports Oracle Automatic Storage Manage-ment Oracle (ASM) and its extended functionalityto manage ALL data: Oracle Database files, OracleClusterware files and non-structured general pur-pose data such as Oracle and SAP kernel binaries,external files and text files. Oracle ASM simplifies,automates and reduces cost and overhead by provi-ding a unified and integrated solution stack for allfile management needs, eliminating the need for3rd party volume managers, file systems and cluster-ware platforms. Oracle ASM has two major enhance-ments that are important for running SAP:

• Oracle Cluster Repository (OCR) and voting filescan be stored on Oracle ASM.

• Oracle RDBMS Home can be stored on Oracle’snew cluster file system ACFS.

This makes Oracle ASM the preferred storage platformfor SAP running on Oracle Real Application Clustersas well as for SAP systems running on a single instanceOracle Database (for more information about OracleASM, see the article on page 14).For details see SAP Note 1550133.

Oracle Database 11g Release 2 provides customersmore benefits: saving disk space with lower hardwarecosts, more performance, higher security, bettermanageability, exceeding productivity and at least inan outstanding high availability/disaster recovery forSAP applications. The following provides a list ofimportant features available for SAP customers todayand many of them are unique to Oracle.

OLTP Table Compression

Oracle Database 11g introduced a new feature calledOLTP Table Compression that allows data to becompressed during all types of data manipulationoperations, including conventional DML such asINSERT and UPDATE. In addition, OLTP TableCompression reduces the associated compressionoverhead of write operations making it suitable fortransactional or OLTP environments as well. OLTPTable Compression, therefore, extends the benefitsof compression to all application workloads.

5

Oracle’s OLTP Table Compression, part of AdvancedCompression, uses a unique compression algorithmthat eliminates duplicate values within a databaseblock, even across multiple columns. Compressedblocks contain a structure called a symbol table thatmaintains compression meta data. When a block iscompressed, duplicate values are eliminated by firstadding a single copy of the duplicate value to thesymbol table. When compared with competing com-pression algorithms that maintain a global databasesymbol table, Oracle’s unique approach offers signifi-cant performance benefits by not introducing addi-tional I/O when accessing compressed data.The benefits of OLTP Table Compression go beyondjust on-disk storage savings. One significant advantageis Oracle’s ability to read compressed blocks directlywithout having to first uncompress the block.Therefore, there is no measurable performance degra-dation for accessing compressed data. In fact, in manycases performance may improve due to the reductionin I/O since Oracle will have to access fewer blocks.Further, the buffer cache will become more efficientby storing more data without having to add memory.Since Oracle Database Rel. 10.2.0.2, SAP has certifiedthe use of Index compression to save disk space forindexes and reduce total database size on disk. Custo-mer experiences show that even after a full databasereorganization has taken place, an additional 20% oftotal disk space reduction for the whole database canbe achieved using index compression.

SecureFile Data Compression

SecureFiles is a new feature in Oracle Database 11gthat introduces a completely re-engineered largeobject (LOB) data type to dramatically improveperformance, manageability, and ease of applicationdevelopment. SecureFiles data is compressed usingindustry standard compression algorithms.Compression not only results in significant savings instorage but also improved performance by reducingIO, buffer cache requirements, redo generation andencryption overhead. SecureFile compression providessignificant storage and handles in-line and out-of-lineLOB data which are getting more and more importantin SAP applications and are widely used in SAP pro-ducts such as SAP CRM, SAP XI, SAP NetWeaverPortal, and even in SAP ERP.Almost all non-cluster tables in SAP ERP use out-offline LOBs that are unique to the Oracle database.

RMAN Backup Compression

The continuous growth in enterprise databases createsan enormous challenge to database administrators.The storage requirements for maintaining databasebackups and the performance of the backup proceduresare directly impacted by database size. Oracle Advan-ced Compression includes compression technologythat can dramatically reduce the storage requirementsfor backup data. Due to RMAN’s tight integrationwith Oracle Database, RMAN backup (widely usedby SAP customers) data is compressed before it iswritten to disk or tape and doesn’t need to be uncom-pressed before recovery – providing an enormousreduction in storage costs.

Data Pump Compression

The ability to compress the meta data associated witha Data Pump job was first provided in Oracle Database10g Release 2. In Oracle Database 11g, this compres-sion capability has been extended so that table datacan be compressed on export. Data Pump compressionis an inline operation, so the reduced dump file sizemeans a significant savings in disk space. Unlikeoperating system or file system compression utilities,Data Pump compression is fully inline on the importside as well, so there is no need to uncompress a dumpfile before importing it. The compressed dump filesets are automatically decompressed during importwithout any additional steps by the Database Ad-ministrator.

Data Guard Network Compression

Data Guard provides the management, monitoring,and automation software infrastructure to create,maintain, and monitor one or more standby databasesto protect enterprise data from failures, disasters,errors, and data corruptions. Data Guard maintainssynchronization of primary and standby databasesusing redo data (the information required to recovera transaction). As transactions occur in the primarydatabase, redo data is generated and written to thelocal redo log files. Data Guard Redo TransportServices are used to transfer this redo data to thestandby site(s).

11gD A T A B A S E

Oracle Database 11g Release 2 for SAP

Because ADD column is very common within SAPBW applications and SAP upgrades, enhanced ADDColumn Functionality leads to:

• Factor 10-20 performance improvement for SAPBW during ADD column process

• Saving large amount of disk space

Compared to Oracle Database 10g, the listed OracleDatabase 11g features give the following results:

SecureFile Performance

SecureFiles offer the best solution for storing filecontent, such as images, audio, video, PDFs, andspreadsheets. Traditionally, relational data is storedin a database, while unstructured content—bothsemi-structured and unstructured—is stored as filesin file systems. SecureFiles is a major paradigm shiftin the choice of files storage. SecureFiles is specificallyengineered to deliver high performance for file datacomparable to that of traditional file systems, whileretaining the advantages of the Oracle Database.SecureFiles offers the best database and file systemarchitecture attributes for storing unstructured content.

SAP customers benefit from SecureFiles because of:

• Significantly faster access times compared to LOBsin SAP environments

• Increased transaction throughput on SAP clustertables especially with RAC

• Prerequisite for compression of SAP tablescontaining LOBs (e.g. cluster tables)

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With Advanced Compression, redo data may betransmitted in a compressed format to reduce thenetwork bandwidth in an efficient way. Redo trans-port compression is no longer limited to compressingredo data only when a redo gap is being resolved.When compression is enabled for a destination, allredo data sent to that destination is compressed.

Deferred Segment Creation

Beginning in Oracle Database 11g Release 2, whencreating a table in a locally managed tablespace,table segment creation is deferred until the first rowis inserted. In addition, creation of segments is deferredfor any LOB columns of the table, any indexes createdimplicitly as part of table creation, and any indexessubsequently explicitly created on the table.The advantages of this space allocation method forcustomers running Oracle database underneath theirSAP applications are the following:

• Empty database objects will not consume anydisk space

• Very important for SAP environments as 60-70%of all tables, LOBs, indexes and partitions in a SAPinstallation are empty

• Makes database installation for SAP a lot fasterbecause creation of empty tables, LOBs, andindexes are dramatically faster

• Oracle Data Dictionary Space queries runsubstantially faster

Enhanced Add COLUMN Functionality

Before Oracle Database 11g adding new columns withDEFAULT values and NOT NULL constraint requiredboth an exclusive lock on the table and the defaultvalue to be stored in all existing records.Now in Oracle Database 11g, the database can opti-mize the resource usage and storage requirements forthis operation, default values of columns are maintai-ned in the data dictionary for columns specified asNOT NULL. Adding new columns with DEFAULTvalues and NOT NULL constraint no longer requiresthe default value to be stored in all existing records.This not only enables a schema modification in sub-seconds and independent of the existing data volume,it also consumes no space. Especially for large tables,updating table column results in reduced executiontime and space saving.

11gD A T A B A S E

Database (fully reorganized)

SAP ECC 6.0SAP BW 7.0SAP CRM 7.0

RMAN Backup (for compressed database)

Export Data Pump

4,782 GB1,413 GB

950 GB

1,976 GB543 GB334 GB

59%62%64%

2,817 GB 667 GB 76%

973 GB 156 GB 84%

With compression and other space optimizations

SpaceSavings

WithoutCompression

Overall transaction throughput increases when LOBdata is stored in SecureFiles (see figure beside). LOBdata stored in SecureFiles delivers equal or better per-formance compared with LOB data stored in LONGor BasicFiles (LOB implementation prior to OracleDatabase 11g). SecureFiles improve dramatically thescalability of SAP applications running against OracleDatabase 11g RAC but also Oracle Database 11gSingle Instance benefits substantially from SecureFiles.Therefore, a clear recommendation is given to migrateall existing LONG and Basicfile LOB data to Secure-Files.

Tablespace Encryption

On many agendas, security is in the forefront andbecoming much more important for customers.Oracle has a lot of features in the area of security.Especially for SAP customers, it is now very easy toencrypt sensitive data. Included within the AdvancedSecurity Option (ASO) is the technology to encryptall data in a tablespace. Prior to Oracle Database 11g,Oracle provided security features such as ColumnEncryption through Transparent Data Encryption(TDE) and Client Server (SAP Application Server)Network Encryption.

Additional Encryption

Advanced Security Option (ASO) within Oracle Data-base 11g includes RMAN Backup Encryption, so noone can read data from a (stolen) backup. In additioncustomers can easily encrypt export file with OracleData Pump unstructured LOB data with SecureFileEncryption.

DG Secure Network Transport

Data Guard provides a secure environment andprevents tampering with redo data as it is beingtransferred to the standby database. To enable securetransmission of redo data, set up every database inthe Data Guard configuration to use a password file,and set the password for the SYS user identically onevery system.

More Security – Database Vault

Oracle Database Vault is also certified for use withSAP applications. With Oracle Database Vault,protective realms around SAP application databaseobjects can be established to prevent privilegeddatabase users from accessing sensitive data andto enforce separation of duties among privilegeddatabase users.

BR*Tools Support for Oracle Database 11g

As of version 7.20, BR*Tools support the new featuresprovided by Oracle Database 11g Release 2 whichmakes it very easy to implement them even in existingsystems (see SAP Note 1430669).In particular, the following operations are possible:

• BRSPACE provides special options for onlinereorganization, which allow you to activate thenew OLTP table compression

• To convert the “old LOBs” (data type LONG orLOB) to the “new LOBs” (data type SecureFiles),BRSPACE provides a new action “lob2lob” withinthe reorganization function “tbreorg”

• As of patch 3, BRSPACE 7.20 supports themanagement of the index compression for OracleDatabase 10g as well as Oracle Database 11g(see SAP Note 1464156)

• BRSPACE allows you to set the compression andencryption attributes at tablespace level when youcreate a new tablespace. Tables that are created in(or moved to) such a tablespace then implicitlyadopt these attributes, except if they are setexplicitly at table level

• BRSPACE is aware of columns which contain datathat are compressed by SAP. It makes sure thatthe useless overhead of an additional compressionis avoided

row size in KB

LONGs (9.2,10.2) LOBs (10.2,11.2) Securefiles 11.2

Perf

orm

ance

Impr

ovem

ent

Fact

or

SAP VBDATA Throughput (Insert/Read/Delete)

Oracle Database 11g Release 2 for SAP 7

8

Real Application Testing (RAT)

• Database Replay provides DBAs and systemadministrators with the ability to faithfully,accurately and realistically rerun actual productionworkloads, including online user and batch work-loads, in test environments. By capturing the fulldatabase workload from production systems,including all concurrency, dependencies and timing,database Replay enables you to realistically testsystem changes by essentially recreating productionworkloads on the test system, something that a setof scripts can never duplicate. With databaseReplay, DBAs and system administrators can test:Database upgrades, patches, parameter, schemachanges, etc.

• Configuration changes such as conversion from asingle instance to Oracle RAC, Oracle ASM, etc.

• Storage, network, interconnect changes

• Operating system, hardware migrations, patches,upgrades, parameter changes statistics by runningthe SQL statements serially before and after thechanges

• SQL Performance Analyzer (SPA) can predict andprevent SQL execution performance problemscaused by environment changes. SQL PerformanceAnalyzer provides a granular view of the impact ofenvironment changes on SQL execution plans andstatistics by running the SQL statements seriallybefore and after the changes.

The Oracle/SAP Development Team recently con-cluded comprehensive testing of SAP applicationsusing Real Application Testing to measure the effectsof Advanced Compression for OLTP and SecureFileson DML operations for SAP ERP. The testing activityconsisted of using Database Replay to capture a pro-duction workload from a Oracle Database Rel. 10.2.0.4SAP database. This workload was then replayedmultiple times against both compressed and non-compressed Oracle Database 11g Release 2 databases.

The test results can be read in the newsletterhttp://www.oracle.com/newsletters/sap/volumes/volume19-en.pdf

as of page 12.

Direct NFS

With Oracle Database 11g Release 2, you can confi-gure Oracle Database to access NAS devices directlyusing Oracle Direct NFS Client, rather than usingthe operating system kernel NFS client. OracleDatabase will access files stored on the NFS serverdirectly through the integrated Direct NFS Clienteliminating the overhead imposed by the operatingsystem kernel NFS. These files are also accessible viathe operating system kernel NFS client thereby allo-wing seamless administration.

SAP customers can benefit from Direct NFS in thefollowing way:

• Improves throughput of NAS solutions such asNetApp

• Up to 50% more database throughput in NASenvironments with multiple NICs

• Up to 20% CPU savings on database server

• Works for Single Instance and Real ApplicationClusters (RAC)

• Works for UNIX, Linux and Windows Platforms

• Highly Available Network Solution

• Faster, easier and more available than any OSor NAS based bonding or trunking solution

• Direct NFS with NAS may provide higherthroughput than traditional, more complex SANsolutions

• Superior to any bonding solution – faster and easier

• Better throughput than most SAN solutions

Online Patching

A regular RDBMS patch is comprised of one or moreobject files and/or libraries. Installing a regular patchrequires shutting down the RDBMS instance, relink-ing the Oracle binary, and restarting the instance;uninstalling a regular patch requires the same steps.With Oracle Database 11g, it is possible to installsingle or bundle patches completely online, withoutrequiring the database instance to be shut down, andwithout requiring RAC or Data Guard configurations.With online patching, which is integrated withOPatch, each process associated with the instancechecks for patched code at a safe execution point,and then copies the code into its process space.

Snapshot Standby

Easy conversion of a physical standby database to areporting database – A physical standby database canbe opened read/write for reporting purposes, andthen flashed back to a point in the past to be easilyconverted back to a physical standby database. Atthis point, Data Guard automatically synchronizesthe standby database with the primary database. Thisallows the physical standby database to be utilizedfor read/write reporting activities for SAP applicationse.g. NetWeaver BI.

Out-of-place Upgrade

Starting with the first patch set for Oracle Database11g Release 2 (11.2.0.2), Oracle Database patch setsare full installations of the Oracle Database software.In past releases, Oracle Database patch sets consistedof a set of files that replaced files in an existing Oraclehome. Beginning with Oracle Database 11g Release 2,patch sets are full installations that replace existinginstallations.

This is Oracle’s recommended way to apply a patch set.You install the patch set into a new, separate Oraclehome location. After you install the patch upgrade,you then migrate the Oracle Database from the olderOracle home. The patch set upgrade is now the sameprocess to upgrade from one version to another. Oraclerecommends that you perform an out-of-place patchset upgrade, because this patch set application optionrequires much less downtime, and is safer because it

does not require patching an ORACLE_HOME that isalready being used in production. However, you mustensure that you have sufficient free disk space toaccommodate two Oracle home directories at the sametime (for more information check SAP note 1524205).

SAP Bundle Patches (SBP)

Oracle database patches for UNIX-platforms are nowdelivered in form of so-called SAP Bundle Patches(SBP) as of Oracle Database Rel. 10.2.0.4. SBPs arebased on Oracle Patch Set Updates (PSUs) that areproactive cumulative patches containing recommen-ded bug fixes and Critical Patch Updates (CPU) thatare released on a regular and predictable schedule.A SAP Bundle Patch consists of Current Patch SetUpdate (PSU), SAP specific necessary Single-andMerge-Patches which are not contained in the PSU,current SAP specific Optimizer-Merge-Patch,README.html: installation manual for SBP,bugs_fixed.html: list of patches contained in SBP.SBPs are cumulative and the current one containall previous patches and then nes patches in addition.In other words, customers always need to install onlyone, the most current, SBP using MOPatch.

11gD A T A B A S E

9Oracle Database 11g Release 2 for SAP 9

10

O R A C L E E X A D A T A F O R S A P C U S T O M E R SN O W A V A I L A B L E !

Q: Why is the Oracle Exadata Database Machinean ideal optimization tool for companies usingSAP? – What are the main benefits for users?

A: The Oracle Exadata Database Machine combinesboth software and hardware in one unique box. Allthe database features and storage functionalities areintegrated in a system rack (X2-2 and X2-8) and allthe components and modules are designed to worktogether – or in other words: “Hardware andSoftware, Engineered to Work Together”.

The Database Machine is a pre-configured systemready for use on day one. It eliminates significantintegration work, cost, and time from the databasedeployment process as well as the need to deploy ahigh-performance database system.

Database machines are tested in the factory anddelivered ready for use. Because all database machinesare the same, their characteristics and operations arewell known and understood by Oracle field engineersand support. Individual customers will not need todiagnose and resolve unique issues that only occur ontheir configuration. Performance tuning and stresstesting performed at Oracle on an exact replica of thecustomer’s configuration ensure better performanceand higher quality.

The powerful servers within the Exadata DatabaseMachine (up to 64 cores and 2 TB RAM) allowcustomers to move multiple small databases to asingle server for enhanced management and resourcesharing. This can even be supported by a new featurecalled Oracle instance caging which can dedicateprocessors to specific instances (a solution that pre-vents one instance from “hogging” the processors).

- Large databases can be spread over several RACnodes.

- Exadata is suitable for any kind of load, OLTP,OLAP or a combination of both.

We often refer to the 3 legs of a stool: extreme per-formance, lower cost, and complete solution. The 3legs are interconnected, for example, extreme perfor-mance leads to less hardware, thus less floor space,cooling, etc. which results in lower cost. Having acomplete solution on day one means less setup andconfiguration time, thus lower cost and so on.

Q: Is Oracle Exadata only intended for companiesusing SAP?

A: Oracle and SAP agreed to certify Exadata andOracle technologies (such as Oracle ASM and OracleLinux). All companies using SAP are potentialcustomers who can benefit of the Oracle ExadataDatabase Machine for SAP.

Benefiting most from the Oracle Exadata DatabaseMachine are definitely companies which providedatabase services based on the Oracle Database anddatabase-based applications using the Oracle Database,such as SAP.

It can be assumed that between 70 and 80 percent ofall SAP customers also use Oracle database servers fornon-SAP purposes. This group of customers stands tobenefit in particular from the Exadata DatabaseMachine.

Exadata can be considered as a consolidation plat-form for any kind of Oracle database, regardless ofthe application. If a large number of databases sharethe platform, this will dramatically reduce admini-stration costs and improve economic viability.

Database Consolidation and extreme Performance for your SAP ERP and BW/BI and more.The Oracle Exadata Database Machine for SAP is a completely new optimization appliance forcompanies. What position does the Oracle Exadata Database Machine occupy in the SAP environmentor what are the concrete benefits for companies using the Oracle appliance?

11Q&A Oracle Exadata Database Machine for SAP

Q: What position does the Oracle ExadataDatabase Machine occupy on the market?

A: Optimization is where Oracle is uniquely positio-ned to help customers meet their unique needs intoday’s tough economic environment. We also havethe experience to help you to solve these problems –helping maximize the return to your business andgain a competitive advantage.

Exadata provides the benefit of a common infrastruc-ture when using a database for SAP and non-SAPapplications, whether using OLTP, DW, or a combi-nation of the two. Also, as a platform for consolida-ting several databases, it creates great opportunityfor efficiency in the data center. It is truly a “cloudin a box.”

By consolidating non-SAP related Oracle databasesand Oracle databases for SAP through Exadata, a“database farm” is created.Virtually, all relevant SAPcustomers run several Oracle databases with severalSAP application solutions, the result of continuousgrowth over the last several years. Whether they aredatabases for SAP ECC 6.0, SCM, SRM or NW, BWall of these “SAP databases” can be consolidated intoan Oracle Exadata Database Machine that results inbenefits and efficient operation. Such data poolingand all the benefits it brings are an optimizationpriority for customers with a SAP IT infrastructure.

Compared with proprietary UNIX hardware, custo-mers can save money by using the Oracle ExadataDatabase Machine with standard CPUs. Unlikeproprietary UNIX hardware, Exadata also offersneeds-based future compatibility and progressivetechnologies with prospects.

Oracle allows customers to choose the hardware atthe SAP application server level that is most suitedto their needs.

Q: Is there an alternative to the Oracle ExadataDatabase Machine?

A: The Oracle Exadata Database Machine has a uni-que position in the market.

To reiterate: The multitude of individual componentsand the intelligent way in which they are combinedmake the Oracle Exadata Database Machine unique –“Hardware and Software, Engineered to WorkTogether”.

Q: How much work is the implementation of theOracle Exadata Database Machine?

A: The out-of-the-box approach means there is noneed for the costly integration work required whenusing databases in a mission-critical environment.The Oracle Exadata Database Machine can be imple-mented and migrated in a short time span withoutlengthy and expensive project runtimes.

It can take weeks or months to build systems fromscratch. Testing and validation is also an issue. TheExadata Database Machine does not require schemaconfiguration or tuning since this is completed priorto delivery, reducing deployment time by up to sixmonths is not unusual. It also facilitates the manage-ment of storage, operating system, and database,reducing your ongoing cost.

This unique solution embodies the comprehensiveknow-how, extensive experience and sound know-ledge of Oracle and Sun, giving companies optimumsupport in meeting their business requirementsthrough the use of IT – as we’ve said before:“Hardware and Software, Engineered to WorkTogether.”

Given this setup, companies can not only access theOracle Exadata Database Machine with its integrategrated hardware, software, storage and network tech-nologies, but also the corresponding support services,whether introducing/implementing, migrating oroperating the Oracle Exadata Database Machine.

12

Q: How do SAP customers benefit from using theOracle Exadata Database Machine?

A: The Oracle Database Machine is a tested out-of-the-box solution featuring a fully integrated high-availability platform for database and database-basedapplications. Exadata for SAP enables a previouslyunheard of database service, allowing users to imple-ment a highly efficient centralized data pool featuringa multitude of system databases.

The Oracle Exadata Database Machine X2 for SAP isideal for initiating consolidations or effectively sup-porting ongoing consolidation initiatives, resultingin real IT cost savings.

Business benefits of Oracle consolidations are:

Performance – Massive parallel grid with wideInfiniBand pipes increases data bandwidth betweenservers; intelligent software offloads data-intensivequery processing to storage servers; utilizes latestIntel Xeon processors, DDR3 memory, SAS drivesand Smart Flash Caches.

Complete – Hardware, software and networkingcomponents delivered pre-configured; uses standardconfigurations and industry standard hardware; runsOracle database and options (e.g. Oracle RAC andpartitioning).

We would expect to see significant improvements inperformance in terms of OLTP, measurements andtests are being undertaken at present. In the area ofSAP BI/BW, despite the fact that functions such asSmart Scans are not used, Exadata can still result inconsiderably improved performance in the classicBW environment.

The Oracle Exadata Database Machine delivers thefollowing benefits while also reducing TCO: bestperformance and scalability, best deployment flexibi-lity, best availability, best support for very large data-bases, best database security and best manageabilityand self-management. It’s a fact that Oracle is themarket’s leading database in the SAP environment.

For the Oracle Exadata Database Machine to provideexcellent and beneficial database services, the softwarehas to be up to the job. That’s why several of the latestintelligent high-performance software components areintegrated into the Database Machine.

The Oracle Database 11g Release 2 includes featuressuch as Advanced Compression, Secure Files, AdvancedSecurity, Real Application Testing, and more. TheOracle Real Application Clusters (RAC) enables useof clustered and active-active databases. The OracleEnterprise Manager management software has a uni-que top-down design that delivers outstanding servicequality at extremely low IT operating costs.

The Database Machine also includes Oracle ExadataStorage Software with Oracle Automatic StorageManagement (ASM). Oracle Automatic StorageManagement is used as the file system and volumemanager for Exadata. Oracle ASM provides a consoli-dated environment where multiple databases can bestored and managed within the same disk group.

Exadata has fully redundant hardware; redundantservers, redundant storage servers, redundant network.So any component can fail and the system as a wholewill keep running. Our measurements to date showthat the hardware failure rate is dominated by diskfailures.

SAP will expand utilities and tools such as BR*Toolsor the Solution Manager to ensure Oracle ExadataDatabase Machine administration (monitoring) andcontrol from within the SAP environment.

Please see more in SAP Note 1590515 – SAP Soft-ware and Oracle Exadata.More detailed information and best practices canbe found in the technical white paper “Using SAPNetWeaver with the Oracle Exadata DatabaseMachine” located on SDN underhttps://www.sdn.sap.com/irj/sdn/ora

Q&A Oracle Exadata Database Machine for SAP

Runs Oracle10x Faster*

The World’s FastestDatabase Machine

• Hardware by Sun

• Software by Oracle

But you have to be willing tospend 50% less on hardware.

10x faster based on comparing Oracle data warehouseson customer systems vs. Oracle Exadata Database Machines.

Potential savings based on total hardware costs. Oracle Databaseand options licenses not included. Actual results and savings may vary.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates.

*

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O R A C L E C L O U D F O R S A P

Oracle Automatic Storage Management (ASM) and ASM Cluster File System (ACFS) available for SAP customers

I N T R O D U C T I O N

Oracle Real Application Clusters 10g Rel. 2 andOracle Database 11g Rel. 2 for SAP has been imple-mented by many small, medium and large SAPcustomers on all available and certified platforms forSAP applications (HP-UX, AIX, Sun, Windows, andLinux). The underlying shared cluster file system,required by Oracle RAC, was used depending on theplatform and the operating system (e.g. HP ServiceGuard Cluster File System for HP-UX, Sun QFS forSun, Network Appliance NFS and OCFS for Linuxand Windows).

“Oracle Cloud File System” that compliments OracleAutomatic Storage Management for Oracle Databasesis now certified by SAP. This certification has beendone as of Oracle version 11.2.0.2 for Oracle SingleInstance and Oracle Real Application Clusters(Oracle RAC).

The Oracle Cloud File System includes:

• Oracle Automatic Storage Management (ASM)

• Oracle Automatic Storage Management ClusterFile System (ACFS)

• Oracle Automatic Storage Management DynamicVolume Manager (ADVM)

These three main parts of Oracle Cloud File Systemcreate an integrated foundation for database andgeneral purpose files as well as an infrastructure forcluster and single node server configurations. TheOracle Grid Infrastructure simplifies and streamlinesmanagement of volumes, file systems and clusterconfigurations, therefore eliminating the need formultiple 3rd party software layers, complexity andcost.

Complexity and cost can be reduced enormously forSAP customers using Oracle RAC by using SAPCTL(SAP Control) based on Oracle Database Rel. 10.2Clusterware, making SAP services highly available andeliminating the need of 3rd party software.

Starting with Oracle Database 11g (11.2.0.2) OracleCloud File System is the preferred storage platformfor SAP systems running on Oracle Real ApplicationClusters (RAC), as well as SAP systems running on asingle Oracle Database. SAP customers are now ableto use Oracle Cloud File System to manage ALLdata: Oracle Database files, Oracle Clusterware filesand non-structured general purpose data such asOracle and SAP kernel binaries, external files, andtext files.

Overview of Automatic Storage Management (ASM)

Oracle ASM is a volume manager and a file systemfor Oracle database files that supports single-instanceOracle Database and Oracle Real Application Clustersconfigurations. Oracle ASM is Oracle’s recommen-ded storage management solution for SAP onOracle RAC and Oracle single instance thatprovides an alternative to conventional volumemanagers, file systems, and raw devices.

Oracle ASM lowers the Oracle database storage totalcost of ownership and increases storage utilizationwhile improving performance and availability overtraditional file system and volume management so-lutions. Oracle ASM is easier to manage than con-ventional file systems, has the performance of rawvolumes, and is tightly integrated with the OracleDatabase forming the foundation of a storage gridfor Oracle. Additionally, Oracle ASM eliminates theneed for 3rd party volume managers and file systemsfor managing the Oracle database files.

Oracle ASM uses disk groups to store data files; anOracle ASM disk group is a collection of disks thatOracle ASM manages as a unit. Within a disk group,Oracle ASM exposes a file system interface for Oracle

Oracle Cloud for SAP 15

database files. The content of files that are stored in adisk group is evenly distributed to eliminate hot spotsand to provide uniform performance across the disks.The performance is comparable to the performance ofraw devices.

You can add or remove disks from a disk group whilea database continues to access files from the diskgroup. When you add or remove disks from a diskgroup, Oracle ASM automatically redistributes thefile contents and eliminates the need for downtimewhen redistributing the content.

The Oracle ASM volume manager functionalityprovides flexible server-based mirroring options.The Oracle ASM normal and high redundancy diskgroups enable two-way and three-way mirroringrespectively. Oracle ASM files can coexist with otherstorage management options such as raw disks andthird-party file systems. This capability simplifiesthe integration of Oracle ASM into pre-existingenvironments.

Overview of Oracle ASM Cluster File System (ACFS)

Prior to Oracle Database 11g Release 2, Oracle ASMwas a volume manager and a file system for Oracledatabase files only. Now, Oracle customers can bene-fit from a single integrated solution instead of actingas the systems integrator and dealing with the com-plexities of integrating different software layers fromdifferent vendors in house. Oracle ASM, Oracle ACFS,Oracle ADVM snapshot are tightly integrated withthe Oracle Database, Oracle RAC, Clusterware andother Oracle technologies and presents a comprehen-sive and well tested solution for SAP customers run-ning the Oracle Database.

Oracle Automatic Storage Management Cluster FileSystem is a multi-platform, scalable file system, andstorage management technology that extends OracleAutomatic Storage Management functionality to sup-port customer files maintained outside of the OracleDatabase. Oracle ACFS is tightly coupled with OracleClusterware technology, participating directly inClusterware cluster membership state transitions andin Oracle Clusterware resource-based high availability(HA) management. In addition, Oracle installation,configuration, verification, and management toolshave been updated to support Oracle ACFS.

Oracle ACFS can be accessed and managed usingnative operating system file system tools and standardapplication programming interfaces (APIs). OracleACFS can be configured and managed using OracleEnterprise Management tools. Oracle ACFS can beaccessed using industry standard Network AttachedStorage (NAS) File Access Protocols: Network FileSystem (NFS) and Common Internet File System(CIFS).

Figure 1

An Oracle ACFS file system is a layer on Oracle ASMand is configured with Oracle ASM storage, as shownin Figure 1. Oracle ACFS leverages Oracle ASM func-tionality that enables:

• Oracle ACFS dynamic file system resizing

• Maximized performance through direct access toOracle ASM disk group storage

• Balanced distribution of Oracle ACFS across OracleASM disk group storage for increased I/O parallelism

• Data reliability through Oracle ASM mirroringprotection mechanisms

16

Overview of Oracle ASM Dynamic Volume Manager(ADVM)

Oracle ASM Dynamic Volume Manager (OracleADVM) provides volume management services anda standard disk device driver interface to clients. Filesystems and other disk-based applications send I/Orequests to Oracle ADVM volume devices as theywould to other storage devices on a vendor operatingsystem.

An Oracle ADVM volume device is constructed froman Oracle ASM dynamic volume. One or moreOracle ADVM volume devices may be configuredwithin each Oracle ASM disk group. The OracleADVM Driver maps I/O requests against an OracleADVM volume device to blocks in a correspondingOracle ASM dynamic volume and disk set locatedwithin an Oracle ASM disk group. An Oracle ADVMvolume device exports Oracle ASM volume managerfeatures and ensures that volume mirrors remainconsistent in the face of abnormal system shutdowns,Oracle ASM instance failures, or system failures.

Oracle ADVM extends Oracle ASM by providing adisk driver interface to Oracle ASM storage allocatedas Oracle ASM volume files. You can use OracleADVM to create virtual disks that contain file systems.These file systems contained on Oracle ASM volumesare able to support files beyond Oracle database files,such as executable files, report files, trace files, alertlogs, and other application data files. Because OracleADVM volumes are actually Oracle ASM files, theyrequire the same administrative privileges as theOracle ASM files.

Oracle Automatic Storage Management Cluster FileSystem (Oracle ACFS) is layered on Oracle ASMthrough the Oracle ADVM interface. With the ad-dition of the Oracle ADVM, Oracle ASM becomes acomplete storage solution of user data for both data-base and non-database file needs.

Moving SAP databases to Oracle Database 11gRelease 2 ASM

SAP customers can now move their databases to ASM,the preferred storage platform for SAP systems run-ning on RAC and single instance.Customers can migrate their current file systems toASM/ACFS/ADVM in a smooth way based on thebest practices published on http://www.oracle.com/sap,http://www.sdn.sap.com/irj/sdn/ora and SAP Note 1550133.Based on these white papers the migration can bebriefly described as follow:

• Oracle ASM Disk Groups configuration

• Oracle Grid Infrastructure installation

• Oracle Database 11g Release 2 and first patch set(11.2.0.2) installation

• Configuration of Source and Target system

• Online database migration through RMAN using“duplicate from active database” in case the OSplatform does not change or if the source and targetsystem have the same ENDIAN

• Off line database migration thorough RMAN using“transportable tablespaces” or export/import orTriple O based on Oracle GoldenGate if the platformchanges (can also be used for homogeneous migra-tion)

• For more information about the migration process,check the white papers mentioned above

Experts SayExadata

“Stunning”

“A screamer”

“Performance boostof up to 300x”

“Wiped the floor withNetezza/Teradata”

Customer Quotes in Piper Jaffray Report, 10/19/10

oracle.com/exadata

Individual results depend on a number of factors and actualresults may vary. 300x performance gain customer reported.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks

18

P R O V I D I N G A C O M P L E T E I T I N F R A S T R U C T U R E S T A C K T O R U N S A P A P P L I C A T I O N S E V E N B E T T E R

Complete Stack for SAP Applications

Oracle’s complete, open, and integrated product stra-tegy provides flexibility and choice to our customersacross their IT infrastructure. Now, with Sun servers,storage, operating system, virtualization technology,database, middleware and management tools, Oracleis the only vendor able to offer a complete technologystack in which every layer is integrated to worktogether as a single system. Oracle’s open architectureand multiple operating system options gives ourcustomers unmatched benefits, including excellentsystem availability, scalability, energy efficiency, leading performance, and low total cost of ownership.

Sun Flash Storage

Turbocharge database applications, improve businessresponse times, and increase productivity usingOracle’s Sun Flash products across a full range ofblade, rackmount and scalable server products.

Sun Disk Storage

Oracle’s Sun storage fibre channel arrays providemission-critical, tier-1 storage that scales in everydimension. Tailor performance profiles to site andapplication specific needs to achieve higher applicationperformance while reducing power, space, and coolingrequirements.

Oracle Sun Storage

Oracle’s Sun storage offers the industry’s broadestportfolio of high-performance, cost effective, andeasy to manage storage solutions. These productsoptimize performance, maximize data protection,and reduce the cost of ownership for Oracle databases,applications, and heterogeneous environments.

Sun Unified Storage (OpenStorage)

Oracle’s Sun Unified Storage systems combine aninnovative storage architecture and file system withstorage analytics and management technologies todeliver leadership performance and value.

StorageTek Tape Storage

As the volume and value of data grows beyond on-line resources and backup windows, Oracle’s provenStorageTek tape and library solutions help youmanage complexity, control costs, and deliver on service level agreements.

Sun Storage Software

Oracle’s comprehensive suite of storage software efficiently manages data growth, optimizes storagehardware investments, and reduces the cost and complexity of storage management.

Sun Storage Networking

For enterprise customers looking for superior I/Oconnectivity, Oracle offers some of the fastest andmost cost-efficient host bus adapters, switches,directors, and routers on the market today.

Oracle Sun Servers

Oracle’s complete portfolio of mission-critical serversare engineered to deliver record-breaking performance,simplified management, and cost-saving efficiencies.Our systems are optimized to run Oracle Solaris,Oracle Enterprise Linux, Oracle VM, and other leadingoperating and virtualization platforms with greaterperformance and efficiency.

Oracle – Complete IT Infrastructure Stack 19

Sun x86 Servers

Oracle is the only company that can offer tightlyintegrated x86 clustered systems from applications todisk. Oracle uses best-of-breed components to greatlysimplify the deployment, management, and supportof your IT infrastructure and to deliver unmatchedperformance and scalability.

Sun Blade Servers

Oracle’s Sun Blade modular systems integrate robustx86 and SPARC-based servers, storage, and advancednetworking capabilities to support a complex anddynamic mix of IT workloads. Controlled by a singlesystem management interface, the balanced architec-ture of the Sun Blade 6000 chassis provides an open,standards-based infrastructure for virtualization andconsolidation, as well as enterprise cloud deployments.

Sun SPARC Enterprise Servers

Oracle’s Sun SPARC Enterprise servers runningOracle Solaris are ideal for mission-critical applicationsthat require best-in-class availability, scalability, andmanageability. The Sun SPARC Enterprise serverfamily includes systems designed for optimal perfor-mance on all application tiers, from highly concurrentweb applications to complex enterprise applicationsand data warehouses. Sun SPARC Enterprise serversare designed to meet the needs of complex, multi-tierapplications and are available in two series: The SunSPARC Enterprise T-Series with chip multi-threading(CMT) technology for highly concurrent applications,and the Sun SPARC Enterprise M-Series for complexprocessing requiring mainframe-class capacity andavailability.

Sun Networking Products

Oracle’s Ethernet, InfiniBand, and Fibre Channelproducts provide advanced network capabilities andserve as the foundation for increasing productivity,lowering ownership costs, and delivering newbusiness services.

VIRTUALIZATION

Only Oracle offers the industry’s most comprehensivedesktop-to-data center virtualization solutions port-folio that can virtualize and manage your full hardwareand software stack, from applications to disk.Virtualization offers cost savings through consolidationand lower energy, facility, and labor costs. Oracle’svirtualization solutions provide these benefits andmuch more, including:

• Highly optimized and integrated hardware andsoftware virtualization solutions

• Integrated management from applications to disk

• Easier and faster deployment of software

• Greater IT efficiency, agility, and flexibility

Backed by Oracle’s world-class support organization,customers now have a comprehensive, enterprise-classportfolio of virtualization solutions across the stack.

Server VirtualizationOracle VM Server for x64

Oracle VM is server virtualization software that fullysupports both Oracle and non-Oracle applications,and delivers more efficient performance. Oracle’sworld-class support organization offers customers asingle point of enterprise-class support for their entirevirtualization environments, including OracleDatabase, Fusion Middleware, Applications, andLinux, which are certified with Oracle VM.

20

Oracle VM Server for SPARC

Oracle VM Server for SPARC (previously called SunLogical Domains) provides highly efficient, enterprise-class virtualization capabilities for Sun SPARCEnterprise servers with Chip multi-threading (CMT)technology. Unlike other virtualization technologies,Oracle VM Server for SPARC allows you to create upto 128 virtual servers on one system to take advanta-ge of the massive thread scale offered by the CMTarchitecture. This capability is available at no addi-tional cost.

OS Virtualization with Solaris Containers allows you to maintain the one-application-per-serverdeployment model while simultaneously sharinghardware resources. An integral part of the Solaris 10Operating System, Solaris Containers isolate softwareapplications and services using flexible, software defined boundaries and allows many private executionenvironments to be created within a single instanceof the Solaris 10 OS. Each environment has its ownidentity, separate from the underlying hardware, so it behaves as if it’s running on its own system makingconsolidation simple, safe, and secure. Safely consolidate multiple applications onto onesystem and increase your utilization rates with theadvanced functionality of Solaris 10. Run Solaris 8,Solaris 9 and Solaris 10 applications in Containers onthe latest systems and save on power, space, cooling,administrative, and support costs.

Desktop Virtualization

• Oracle Virtual Desktop Infrastructure (VDI)

• Oracle Secure Global Desktop

• Sun Ray

• Oracle VM Virtual Box

Storage Virtualization

• Oracle Sun Storage Virtualization

• Oracle Automatic Storage Management

• Oracle Exadata

• Oracle VM Storage Connect

Operating Systems – Oracle Solaris

Oracle Solaris is the #1 enterprise OS for data centers,developers, and service providers. Oracle Solaris provi-des industry-leading performance and scalability. Oracle Solaris is designed to provide superior perfor-mance and scalability. It optimizes the system CPU,memory, I/O, and network resources for a broad rangeof mission-critical workloads. The proven reliability of Oracle Solaris gives custo-mers built-in fault tolerance through features such asZFS, DTrace and Predictive Self Healing. OracleSolaris enables customers to increase system and service availability while reducing infrastructurecosts and risk. Oracle Solaris offers the most completerange of reliability features and delivers data centerreliability on systems ranging from a single processorto hundreds of processors and cores.

Oracle Linux

Oracle Linux combined with Oracle‘s UnbreakableEnterprice Kernel brings the latest Linux innovationsto market, delivering extreme performance, advancedscalability, and reliability for enterprise applications.The combination is:

• Fast—Delivers more than 75% performance gainin OLTP performance tests over a Red Hat 5Compatible Kernel; 200% speedup of Infinibandmessaging; 137% faster solid state disk access

• Modern—Optimized for large servers; improvedpower management and energy efficiency; finegrained CPU and memory resource control;derived from the stable 2.6.32 mainline Linux kernel

• Reliable—Supports the Data Integrity Extensionsand T10 Protection Information Model, improvesapplication uptime

• Optimized for Oracle—Built and tested to runOracle hardware, databases, and middleware.Recommended for all enterprise applications

Oracle Database for SAP

Oracle Database 11g Release 2 Enterprise Editiondelivers industry leading performance, scalability,security and reliability on a choice of clustered orsingle-servers running Windows, Linux, and UNIX.

21

It provides comprehensive features to easily managethe most demanding transaction processing, businessintelligence, and content management applications.Oracle Database 11g Release 2 Enterprise Editioncomes with a wide range of options to extend theworld’s #1 database to help grow your business andmeet your users’ performance, security and availabilityservice level expectations.

SAP on Oracle Database 11g Release 2

SAP supports Oracle Database 11g Release 2 forSAP products based on SAP Kernel 6.40, 7.x andhigher. Oracle Database 11g (single instance) andOracle Real Application Clusters 11g for SAP areavailable for the major UNIX platforms (Solaris, HP-UX, and AIX), Linux, and Windows – as listedwith details regarding the OS versions in SAP Note1398634. The SAP release of Oracle Real ApplicationClusters 11g occurs at the same time as the generalrelease of Oracle Database 11g in the SAP environ-ment. For information about Oracle RAC support,see SAP Note 527843. It contains important detailsabout the released RAC configurations.

Oracle Database 11g Release 2 already demonstratedits performance leadership by delivering a worldrecord result for a two-tier configuration on the SAPBusiness Intelligence-Data Mart (BI-D) standardapplication benchmark.

Some of the major new features for SAP customersare Advanced Compression (Table, Index,SecureFiles, and Backup Compression), Real Appli-cation Testing, Online Patching, Deferred SegmentCreation, Dictionary-Only Add Column, Sub andInterval Partitioning, Direct NFS, Advanced Security(Tablespace, SecureFile and Backup Encryption), andDatabase Vault.

Customers who want to implement the new featuresprovided by Oracle Database 11g Release 2 and RealApplication Clusters 11g can find detailed informationin a series of technical white papers as well as intechnical skill workshops offered by Oracle Servicesand Support for SAP.

Oracle General Availability of RAC for SAP

As of January 1, 2009, Oracle RAC is now in sup-port status “General Availability (GA)” for use withSAP systems. GA status is only valid for Oracle10.2.0.4 and higher, which means that all newOracle RAC installations must meet this requirement.Existing RAC customers (Oracle 9.2 and Oracle 10.2)will continue to receive full support for their installa-tions. The GA status for Oracle RAC also means thatcustomers can now use Oracle RAC for their produc-tion SAP systems without any formal approval fromSAP. Customers are, however, only allowed to use thecertified cluster components and SAP product versionsas specified in SAP Note 527843. See this note forall further information, including the list of certifiedcluster components and SAP products.

Oracle Exadata: Sun Oracle Database MachineThe Sun Oracle Database Machine is the world’s fastest for any type of database workload, and theonly database machine that runs transaction processingapplications. It is a complete package of software,servers, storage and networking for all data manage-ment, including data warehousing, transaction processing and consolidated mixed application work-loads. The Sun Oracle Database Machine also includesOracle’s new Sun FlashFire technology to cache ‘hot’data for dramatically improved transaction responsetimes and throughput. With the Sun Oracle DatabaseMachine, customers can consolidate all their databaseapplications, store up to ten times more data, searchdata up to ten times faster, and make faster businessdecisions in real time without making changes toapplications. Oracle Exadata Storage Servers combine Oracle’ssmart storage software and Oracle’s industry-standardSun hardware to deliver the industry’s highest databasestorage performance. To overcome the limitations ofconventional storage, Oracle Exadata Storage Serversuse a massively parallel architecture to dramaticallyincrease data bandwidth between the database serverand storage. In addition, smart storage software off-loads data-intensive query processing from OracleDatabase 11g servers and does the query processingcloser to the data. The result is faster parallel dataprocessing and less data movement through higherbandwidth connections. This massively parallelarchitecture also offers linear scalability and missioncritical reliability.

Oracle – Complete IT Infrastructure Stack

22

Middleware and Systems Management

Security and Oracle Identity Management

Both Solaris features plus Oracle middleware toolshelp SAP customers run their environment safe andsecure, provision users and services and prevent riskfrom daily IT operations. Some examples are:

• Meet stringent access-control demands — Providethe strong mandatory access controls required bygovernments and financial institutions usingOracle Solaris

Trusted Extensions

• Validate system security — Verify the integrityof your system using Oracle Solaris SecureExecution and file verification features

• Delegate appropriate privileges — Reduce riskby granting only the privileges needed with userand process rights management

• Simplify administration — Use the open stan-dards based Oracle Solaris cryptographic and keymanagement frameworks for file and networkencryption

• Ensure strong defenses — Protect your systemagainst attack using the Secure By Defaultnetworking profile, IP Filter firewall, TCPWrappers and IPsec/IKE

Oracle Identity Management

Oracle Identity Management 11g enables customersto efficiently comply with regulatory requirements,secure critical applications and sensitive data, andlower operational costs. Using the most completeand best-in-class suite of identity management solu-tions available, enterprises can manage the entire useridentity life cycle across all enterprise resources —both within and beyond the firewall. Oracle Waveset,the former Sun IDM product, is integrated and workstogether with SAP BO Access Control to provide anend-to-end security and governance and risk solutionfor SAP customers.

IT Management

Oracle Enterprise Manager 11g helps IT organizationsachieve an ROI of 149% for their IT managementinvestments while also helping them to reduce customer-reported IT issues by as much as 80%.Oracle Sun has integrated Oracle’s Enterprise ManagerOps Center with SAP Adaptive Computing Controller(ACC) and thus lets SAP customers deploy and con-figure their SAP landscape on Oracle Sun IT layersmore easily.

Efficiently Manage Your Sun Hardware withOps Center

Oracle Enterprise Manager Ops Center is the mostcomprehensive solution for managing physical andvirtual Sun infrastructure, including Sun servers,Solaris operating systems, and Solaris and SPARCvirtualization technologies. It also provides manage-ment for Linux operating systems from Oracle, RedHat, and SUSE. With its rich lifecycle management capabilities andbuilt-in automation, Ops Center dramatically improvesthe efficiency of IT operations while reducing systemdowntime. Ops Center’s world-class configurationand patch management capabilities ensure thatsystems stay accurate and up to date, providinggreater security and compliance in the data center.

replacing 9 servers to as many as 20 servers with asingle server (see table for sample savings based onreal-world configurations). A free onsite data centerassessment is available.

Sample TCO Savings with Sun Server Consolidations

When TCO comparisons take into account costs foryears 1 through 3 rather than year 1 only, Solaris winsover other options such as Linux that might appearlow-cost but come with additional administration andlicensing costs. The value-added features of Solariscoupled with its cross-hardware compatibility makeits TCO very competitive indeed. When companiesfind themselves at an inflection point in SAP deploy-ment, needing to squeeze the most value from existingSAP seats and licenses, server consolidation is an im-portant way forward. In this context, it makes senseto consider Solaris for the following reasons:

SAP on Oracle Solar is 23

S A P O N O R A C L E S O L A R I S

The Oracle Solaris Operating System

The Oracle Solaris Operating System – supported onover 1000 x86 and SPARC platforms – delivers theperformance, stability and security our customersdemand. With thousands of applications available onSolaris, one OS can span your entire enterprise: theWeb tier, the data warehouse, and the most demandingtechnical applications. Moving to Solaris 10 is easy,whether you’re upgrading from an older Solaris releaseor migrating from another OS. Oracle Sun and SAPhave worked together since 1993 to provide a scalable,reliable, secure, flexible, and open computing infra-structure for customers around the globe. Over time,our joint efforts have paid off, helping Sun to con-sistently achieve many SAP Sales and Distributionstandard application benchmark world records. Sun has 15 years of experience in scaling the OS tosupport throughput workloads. SAP leverages thescalability and performance of Solaris, whether on a72-CPU SMP server, a 32-thread CoolThreads server,or a grid of x64 servers. With Solaris Containers, youcan securely consolidate applications and increase theutilization of system resources by up to 80%. SolarisZFS enables file systems to grow dynamically tovirtually any size. All these features running on Sun servers create a powerful, efficient environment thatcan quickly scale and adapt to changes in demandor business processes.

Increase Business Efficiency, Lower Costs

Enterprises are under tremendous pressure to domore with less: roll out new business services faster,fit more servers into the same space, and complywith new regulations — all while budgets are shrin-king and headcount is frozen.

Lowering TCO

Server consolidation with Solaris results in substantialreductions in total cost of ownership (TCO). Suchinformation is always more meaningful if it is specificto your installation, and Oracle has TCO tools thatcan help you calculate the cost of your current infra-structure as well as the TCO of a consolidated infra-structure. Such server consolidations range from

2 IBM p595, 24 CPUsHigh-availability requirements2 HP Superdome Itanium 2,80.000 SAPS, 2x EMC CLARiiONCX4 model 240, VxVM, VxFS14 HP servers (different types, PA-RISC)2 Sun M8000, 12 4 Core CPUs2 Sun B6000 with 12 x64 Blades(4 4-core 32GB) and 4 CMT blades(1 T2 8-core 32GB)2 Sun X4600, 90320 SAPS, 256 GB,2x Sun StorageTek 7410,Solaris ZFS2 Sun X4600, 2 Sun M300023% lower operating costs than currentconfiguration;35% lower investment than proposedIBM P6 solution89% savings in energy and cooling87% savings in hardware maintenance100% savings Veritas software licenseROI within 6 months76% savings in energy and cooling,HW maintenance not considered,

ROI within 2 years

24

Solaris’ platform compatibility means that it runson everything from laptops to high-end servers.Deploy Solaris on low-cost systems to achieve high-performance and stability. Having one operatingsystem run on various computing platforms signifi-cantly reduces administration cost.

Virtualization is free

Solaris Containers are the only virtualization optioncurrently supported by both Oracle and SAP (Oracle supports running in Oracle VM and inSolaris Containers; SAP supports running in VMware and in Solaris Containers). Examine case studiesregarding Containers for further details about theenterprise benefits of free virtualization using SolarisContainers.

Solaris is green

Green IT offers sustainability, energy and costsavings, and compliance with emerging regulations.

360-degree support for running SAP

Having a single source for support is also a compel-ling value proposition for enterprise data centers. If problems arise, calling Oracle Sun will solve theproblem. Oracle Sun’s role as an SAP GlobalTechnology Partner, the Solaris Lab for SAP, and theOracle Solution Center in Walldorf as well as SAP-certified migration consultants highlight Oracle’scommitment to supporting SAP customers.

Less stress

Some advantages of Solaris are less easily quantified.In today’s economy, businesses need a painless solutionthat solves problems and reduces stress. Solaris offersproven and unparalleled stability. Solaris’ TCO is lowin part because it needs so little administration andadministering Solaris (for example patch management)is much easier than administering Linux. It just works.

Flexibility and agility

Cutting-edge technology features open the way forchanging business processes and business networktransformation. ZFS, virtualization, DTrace, networkvirtualization, identity management and many othercapabilities make Solaris and Oracle software theideal solutions for the changing business landscape.

Compliance and security

Support for and integration with SAP GRC as wellas robust secure as configured OS-level security areimportant enterprise considerations.

Low TCO

Solaris, though often thought of in the context ofhigh-end RISC servers, is included with Sun servers.For customers facing challenging business and tech-nical requirements such as lowering costs, simplifyingsystem administration, and maintaining high servicelevels, the Oracle Solaris operating system is the idealchoice. Only Solaris’ innovative, built-in featuresdeliver:

SAP on Oracle Solar is 25

Reliability

• Availability — Predictive Self Healing providesboth hardware and software resiliency with auto-matic predictive component retirement, softwarerestart, and live upgrade of the OS and applications,as well as simplified service administration thatreduces opportunities for errors

• Data Integrity — Oracle Solaris ZFS, an advancedfile system, provides unmatched data integrity,automated error correction, and integrated dataservices that include unlimited snapshots and filecompression

• DTrace — DTrace Analytics provide safe, liveobservability from the lowest level of the kernel tohigh-level application constructs, allowing you tooptimize performance and quickly solve issues inproduction environments

Performance/Scalability

• Optimization — Solaris is optimized for the latestSPARC, Intel, and AMD processor technologies,high performance flexible networking, encryptionacceleration, and memory allocation

• Efficient Consolidation — Oracle SolarisContainers provide built-in, high-performance andflexible virtualization on any system, allowing forhighly efficient consolidation, relocation andreplication of application environments. P2Vcapabilities make it fast and easy to rehost existingOracle Solaris 8 and 9 applications onto Oracle’slatest modern Sun SPARC servers

Security

Oracle Solaris security, including Solaris TrustedExtensions, provides the separability and controlrequired by governments and financial institutionswithout sacrificing hardware and application com-patibility.

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O R A C L E D E L I V E R S O R A C L E S O L A R I S E N H A N C E M E N T

Update of the #1 Enterprise Operating System Provides Mission-Critical Security, Reliability and Performance on SPARC and x86 Systems

Building on its leadership in the enterprise operatingsystem market, Oracle announced Oracle Solaris 109/10, Oracle Solaris Cluster 3.3 and Oracle SolarisStudio12.2.

• 10 of the top 10 Telecommunications Companies,Utilities and Banks use Oracle Solaris

• Oracle Solaris is now developed, tested and suppor-ted as an integrated component of Oracle’s “appli-cations-to-disk” technology stack, which includescontinuous major platform testing, in addition tothe Oracle Certification Environment, representingover 50,000 test use cases for every Oracle Solarispatch and platform released

• Oracle Solaris 10 9/10 provides networking andperformance enhancements, virtualization capabili-ties, updates to Oracle Solaris ZFS and advancementsto leverage systems based on the latest SPARC andx86 processors

• The Oracle Solaris 10 9/10 update includes newfeatures, fixes and hardware support in an easy-to-install manner, preserving full compatibility withover 11,000 third-party products and customerapplications

• Oracle Solaris is designed to take advantage oflarge memory and multi-core/processor/threadsystems and enable industry-leading performance,security and scalability for both existing and newsystems

• Oracle Solaris Cluster 3.3 builds on Oracle Solarisoffer the most extensive, enterprise high availabi-

lity and disaster recovery solutions. It provides the highest level of security with OracleSolaris Trusted Extensions for mission-criticalapplications and services

• Supports InfiniBand on public networks and asstorage connectivity and is tightly integrated andthoroughly tested with Oracle’s Sun Server andStorage Systems

Oracle Solaris 10 9/10 features include:

• Networking and database optimizations for OracleReal Application Clusters (Oracle RAC). OracleSolaris Containers now provide enhanced “P2V”(Physical to Virtual) capabilities to allow customersto seamlessly move from existing Oracle Solaris 10physical systems to virtual containers quickly andeasily

• Increased reliability for virtualized Solaris instanceswhen deployed using Oracle VM for SPARC, alsoknown as Logical Domains

• Oracle Solaris ZFS online device management,which allows customers to make changes to filesystem configurations, without taking data offline

• New Oracle Solaris ZFS tools to aid in recoveringfrom problems related to unplanned system down-time. Operating system, database and other OracleSolaris patches are now verified and coordinated toprovide the highest levels of quality, confidenceand administrative streamlining

Oracle Solar is Enhancement

oracle.com/sapsaponoracle_de@oracle.com

Only Oracle Database11gRelease2 provides for

SAPcustomers

Copyright © 2010, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its a affiliates.Other names may be trademarks of their respective owners.

Oracle – the # 1 Database for Deploying SAP Applications

Oracle other DBsBest Performance & Scalability

• Fully integrated, platform independent active-active clustering solutionfor both SAP and database through RAC and Clusterware/SAPCTL

• Dictionary only add column with default• High Performance NAS Storage through Direct NFS

Best Deployment Flexibility

• Online Patching• Real Application Testing Option

Best Availability & Reliability• Updatable Standby Database• Fully integrated, platform independent active-active clustering solution

for both SAP and database through RAC and Clusterware/SAPCTL

Best Support for Very Large Databases

• RMAN Backup Compression• SecureFile out-of-line LOB data compression • Deferred Segments Creation• Disk-Based Bitmap Indexes• Dictionary only add column with default• High Performance NAS Storage through Direct NFS

Best Database Security

• Tablespace Encryption• RMAN Backup Encryption• Data Guard Secure Network Transport• Database Vault

Best Manageability & Self-Management

• Real Application Testing Option• Online Patching• Automatic Workload Repository (AWR)

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E N A B L E S F I R S T D E P L O Y M E N T O F T H E L A T E S T O R A C L ES O L A R I S 1 1 F E A T U R E S , A L S O A V A I L A B L E O N O R A C L EE X A D A T A

Oracle Releases Oracle Solaris 11 Express

Oracle announced immediate availability of OracleSolaris 11 Express, demonstrating Oracle’s continuedcommitment and R&D investment in Oracle Solaris.Oracle Solaris 11 Express delivers advanced OracleSolaris features that have been in development forover five years in an easy to use, installation-readypackage, allowing customers to immediately use the latest Oracle Solaris features to deploy new applications. New availability features greatly reduce planneddowntime by up to 50%, virtually eliminating tradi-tional patching and maintenance related reboots andvastly improving system boot time to tens of seconds.

Oracle Solaris 11 Express adds network virtualizationand resource management to the complete, built-invirtualization capabilities of Oracle Solaris, providingthe highest performance virtualization environmentwith the lowest overhead.Oracle Solaris 11 Express will also power the OracleExadata X2-2 and X2-8 Database Machines. My Oracle Support telemetry integration with theOracle Solaris in-depth fault management architectureallows customers to receive proactive and preemptivesupport that reduces service outages from knownissues.

Oracle Solaris is the #1 enterprise operating system,providing mission-critical availability, security andperformance on both SPARC and x86 systems.Oracle Solaris 11 preserves guaranteed binary compa-tibility with over 11,000 third-party products andcustomer developed applications on more than 1,000SPARC and x86 systems from Oracle and other hard-ware providers.

Key Features of Oracle Solaris 11 Express include:

• Networking virtualization and resource management capabilities that increase throughput, speed up applications, and reduce network loads and complexity

• Increased Oracle Database 11g and Java-basedapplication performance through jointly engineeredimprovements, such as memory management andI/O enhancements. ZFS enhancements for file andblock de-duplication, encryption and provisioning

• Multi-tenancy with enhanced security for today’svirtual and cloud environments implementing thelatest security standards

• Further reductions in number of maintenanceoperations that require a reboot. Fast Reboot, whichallows customers to recover systems and databasesin tens of seconds versus tens of minutes

• Leading edge patching, upgrade and installationcapabilities designed to reduce risk and greatlysimplify the most common system administratortasks

• Maximum performance and scale for futurehardware that will scale to tens of thousands ofhardware threads, hundreds of terabytes of systemmemory and hundreds of Gigabits of I/O

• A built in snapshot facility that always keeps abackup of the system boot image and allows custo-mers to revert back to the old version with a simplereboot

SOLARIS

Oracle Solar is 11 Express 29

Additional Facts

During his keynote presentation at Oracle OpenWorld2010 in San Francisco, Oracle Executive VicePresident, John Fowler, showcased key technologyinnovations and outlined the value of hardware andsoftware, engineered to work together. Oracle’s complete, open and integrated solutionsmake it easier for customers to run a modern datacenter, delivering better performance, availability,security and management. Reiterating Oracle’s commitment to SPARC, Fowlerintroduced the industry’s first 16-core processor, theSPARC T3, and SPARC T3 systems, which deliverhighly optimized system performance, efficiency andscalability for customers running mission-criticalapplications. He unveiled eight world-record bench-mark results, running the new SPARC T3 serverfamily.

Oracle is increasing its investment in the OracleSolaris operating system and announced Solaris 11Express.Oracle Solaris 11 Express will provide customers and partners with early access to the latest OracleSolaris 11 technology. Oracle Chief Corporate Architect, Edward Screven,joined Fowler to discuss Oracle’s UnbreakableEnterprise Kernel, a highly optimized Linux kernelfor the Oracle Linux operating system. He discussedOracle Virtualization, the most complete, open andintegrated virtualization offering from desktop-to-datacenter that includes Oracle VM for SPARC 2.0,with advanced virtualization features for the newSPARC T3 servers. Fowler also unveiled the next-generation Sun ZFSStorage Appliance product line that provides thebest unified storage solutions for deploying OracleDatabase and Applications, and for data consolidationand data protection for Oracle Applications.

Oracle and Fuj i tsu Enhance Sparc Enterpr ise30

O R A C L E A N D F U J I T S U E N H A N C E S P A R C E N T E R P R I S E M - S E R I E S S E R V E R S W I T H N E W P R O C E S S O R

Delivers Improved Performance and Investment Protection for Mission-Critical Computing

Continuing their more than 20-year partnership andleadership in mission-critical computing, Oracle andFujitsu announced the enhanced SPARC EnterpriseM-Series server product line with a new processorSPARC64 VII+. Oracle and Fujitsu also unveiled theunified enclosure design of the Oracle and FujitsuSPARC Enterprise M-Series servers which featuresthe logos of both companies. Jointly designed and manufactured by Oracle andFujitsu, the enhanced SPARC Enterprise M-Seriesservers deliver increased performance, improvedmanageability and maximum investment protectionfor mission-critical computing. The SPARC Enterprise M-Series servers run OracleSolaris and deliver extreme reliability and scalability,and tightly engineered performance optimizations for customers running mission-critical SAP appli-cations. Customers running other applications willalso benefit from the improved performance of theSPARC Enterprise M-Series servers. The new SPARC64 VII+ processor provides fastermemory access and increased compute power, including:Increased clock speed of up to 3.0 GHz and doublethe size of the L2 cache up to 12MB, delivering upto 20 percent more performance. (1) SPARC hardware and Oracle Solaris jointly enginee-red for maximum performance.

Oracle is optimizing the hardware, operating systemand Oracle Applications to deliver maximum systemperformance.The SPARC Enterprise M-Series servers with OracleSolaris provide mission-critical reliability, availabilityand serviceability (RAS) for applications that need tobe “always on,” including:Predictive self-healing, component redundancy andhot-swap, memory mirroring and fault containmentwith Dynamic Domains and Solaris Containers. Extensive combined hardware, operating system andapplication testing to improve reliability and perfor-mance of the servers.

The SPARC Enterprise M-Series servers protectcustomer hardware and software investments witheasy in-system processor and system board upgradesthat enable customers to mix multiple generations ofprocessors in one server, all running at full speed.

The recently announced Oracle Enterprise Manager11g OpsCenter has new SPARC Enterprise M-Series-specific management capabilities, including: Simplified management for the entire integratedhardware and software stack.The ability to create, manage, provision and configureDynamic Domains and Solaris Containers, makingthe SPARC Enterprise M-Series servers a better consolidation platform. The SPARC Enterprise M-Series servers are Oracleand Fujitsu’s comprehensive line of SPARC Solarisservers, ranging from the single-socket M3000 to the64-socket M9000. This announcement completes afull refresh of Oracle and Fujitsu’s entire line of SPARCservers; further demonstrating Oracle and Fujitsu’scontinuing investment in the SPARC architecture.

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O P T I M I Z I N G S T O R A G E I N S A P W I T HO R A C L E D A T A B A S E 1 1 g R E L E A S E 2

Introduction

Using actual customer data, Oracle Database 11gRelease 2 compression and space optimizations reducedthe overall size of SAP systems from 4.7 TB to 1.9 TBfor R/3 (ECC6.0), from 1.4 TB to 0.5 TB for BW (7.0)and from 0.9 TB to 0.3 TB for CRM (7.0).This article discusses the Oracle Database 11g Re-lease 2 capabilities that enable database administratorsto control the ever-expanding storage volumes oftheir SAP databases and quantifies how those featureswill benefit the underlying database in a SAP envi-ronment.

Exponential increases in data volumes in recent yearshave put enterprise IT infrastructures under severepressure – from a cost, performance, scalability andmanageability perspective. It has become imperativeto employ more efficient ways of storing and mana-ging data to meet the growing demands being placedon IT systems. Drastic increases in storage volumesare evident in all types of applications, however,enterprise applications have proven to be among thefastest growing applications.

Businesses also have growing requirements to runapplications and analytics faster and faster in spiteof the growth in storage volumes. The capabilitiesprovided by Oracle’s Advanced Compression Option(ACO) enables many customers to run the databasein an in-memory mode by being able to fit the entireworking set of the application in memory after 2xto 3x compression – giving applications a significantleap in performance. And given the growth experien-ced by today’s databases, operations like backups areincreasingly seen as taking longer to perform –Oracle’s Advanced Compression Option can helpmake those operational tasks faster, thereby providingboth storage efficiency + performance as benefits.

Even prior to Oracle Database 11g, Oracle had alreadybeen a world leader in storage efficiency for customerdata – Oracle’s database size is generally significantlysmaller than other databases because of the key attri-butes of Oracle’s data representation on disk (seeStorage Efficiency section below). This has helpedOracle databases, especially under SAP, to be moreefficient in terms of data storage compared to othervendors’ databases. Now with Oracle Database 11gRelease 2, Oracle has again set the industry standardby becoming a leader in compressed technology.

Storage Efficiency

Even before applying compression, there are significantadvantages in the way data is internally stored in anOracle database. Oracle’s storage structures focus onefficiency and utilize only the minimum requiredspace for each data type. Numeric data is stored withvariable length in Oracle - NUMBER data type -which means that Oracle uses only the minimumrequired space to store the NUMBER data type.Compare this to other DBMSes, which often storenumeric data using a fixed length format - DECI-MAL data type. A DECIMAL(16,2) data type, forexample, will require 16 digits in other DBMSes –no matter the actual number of digits.

Similarly, when storing variable length character datausing VARCHAR, there is often more overhead withother DBMSes than with Oracle Database. SomeDBMSes uses four additional bytes to store informa-tion about VARCHAR data, irrespective of the sizeof actual data. For example, a VARCHAR(10) fieldcontaining the string ‘DB’ could require a total of2+4=6 bytes of storage in other DBMSes. OracleDatabase’s overhead for storing such data can be assmall as one byte, depending on the actual data size.In this example, Oracle Database will use only oneadditional byte to store information and will require2+1=3 bytes of storage.

Optimizing Storage in SAP 33

To understand the impact of Oracle’s efficient internalstorage structures on real world data, it is importantto remember that even without compression there aresignificant differences in the way data is internallystored in Oracle compared to other DBMS’es. Becauseof this greater storage efficiency, Oracle requires lessstorage space, out-of-the-box, for the same data com-pared to other DBMS’es – even without (explicit)compression. Depending on the table structure,this difference can easily get extended to a pointwhere other DBMSs use 40-50% more space thanOracle Database to store an equivalent dataset in areal world setting.

Index Compression and Bitmap Indexes

Index compression is part of the Enterprise Editionso no additional options or licenses are required.Index compression allows compression of key columnvalues in an index or index organized table, therebyreducing the storage for repeated values. Startingwith Oracle Database 10.2.0.2, SAP certified the useof index compression to save disk space for indexesand reduce total database size on disk. Customerexperiences show that up to 75% less disk space(compared to using non-compressed indexes) is neededfor key compressed indexes. Real world example:

The size of the index ‘GLPCA~1’ was reduced from18GB to 4.5GB. Even after full database reorganiza-tion has taken place, an additional 20% of total diskspace reduction for the whole database can be achievedusing index compression.

Bitmap indexes are used in SAP BW to model starand snow flake schema’s in the database. Through theuse of bitmap indexes, Oracle is able to implementhighly efficient star transformation techniques forSAP BW reports. Bitmap indexes are compressed bydefinition and do not require compression to be tur-ned on separately. A bitmap index uses a bitmap (orbit vector) for each key value instead of a list of rowidentifiers. As the bitmap representation is very effi-cient from a storage perspective, bitmap indexes cansave significant space over other index types, especiallyfor low and medium cardinality data, and also provide

significant performance improvements. For columnswhere each value is repeated hundreds or thousandsof times, a bitmap index typically could be less than25% of the size of a regular B-tree index.

Oracle Advanced Compression

The Oracle Database 11g Advanced CompressionOption introduces a comprehensive set of compressioncapabilities to help customers maximize resourceutilization and reduce storage costs. It allows ITadministrators to significantly reduce their overalldatabase storage footprint by enabling compressionfor all types of data – be it relational (OLTP tablecompression), unstructured (SecureFiles Compressionand Deduplication), network (Data Guard RedoTransport) or backup (RMAN and Data Pump) data.

Although storage cost savings are often seen as themost tangible benefit of compression, innovativetechnologies included in the Advanced CompressionOption are designed to reduce resource requirementsand technology costs for a number of components ofyour IT infrastructure, including memory and net-work bandwidth. A brief description of each AdvancedCompression capability is outlined below, followed byan example benefit of implementing that features ina SAP environment.

34

OLTP Table Compression

Oracle’s OLTP Table Compression uses a uniquecompression algorithm specifically designed to workwith OLTP applications. The algorithm works byeliminating duplicate values within a database block,even across multiple columns. The compression ratioachieved in a given environment depends on thenature of the data being compressed, specifically thecardinality of the data. In general, SAP customerscan expect to reduce their storage space consumptionby a factor of 2x to 4x by using the OLTP TableCompression feature. That is, the amount of spaceconsumed by compressed data will be two to fourtimes smaller than that of the uncompressed data.

The benefits of OLTP Table Compression go beyondjust on-disk storage savings. One significant advantageis Oracle’s ability to read data in compressed blocksdirectly without having to first uncompress the block.Therefore, there is no measurable performance degra-dation for accessing compressed data. In fact, in manycases performance will improve due to the reductionin I/O since Oracle will have to access fewer blocks.Furthermore, the buffer cache will become moreefficient by storing more data without having toadd memory.

SecureFiles Compression and Deduplication

SecureFiles, a feature introduced in Oracle Database11g Release 1, offers a “best-of-both-worlds” architec-ture for storing semi-structured and unstructuredcontent, such as documents, spreadsheets and XMLfiles. SecureFiles is specifically engineered to deliverhigh performance for file data comparable to that oftraditional file systems, while retaining the advanta-ges of the Oracle database. SecureFiles is designed asa superset of the ANSI standard LOB data type andoffers easy migration from existing BasicFile LOBs,the precursor to SecureFiles.

Securefiles are important for the following reasons:

• Very important for SAP Applications like CRM,Portal and PI as they use the LOB Data type alot for storing documents, contracts, workflowinformation and etc…

• Significantly faster access times compared to LOBsin SAP environments – improved performance overBasicfiles and LONGs for larger LOBs

• Improved Oracle RAC scalability over Basicfiles –increased transaction throughput on SAP clustertables especially with Oracle RAC

• Prerequisite for compression and encryption

• Used by all SAP products in the following way:Replacing LONG and LONG RAWs used in manySAP tables such as SAP cluster tables in SAP ERP

Advanced Compression has two storage optimizationfeatures that can be leveraged with SecureFiles. Thefirst feature, SecureFiles Deduplication, is an intelligenttechnology that eliminates duplicate copies ofSecureFiles data. Oracle stores one copy of theSecureFiles LOB and replaces the duplicate copies withreferences to the first copy. Consider a content manage-ment application where 10 users store an identical1MB document in the system. Without SecureFilesDeduplication, the system would store one copy of thefile for each of the 10 users – requiring 10MB of storage.If the application uses SecureFiles with Deduplication,it will store the 1MB attachment just once. That’s a90% savings in storage requirements.

The second feature, SecureFiles Compression, utilizesindustry standard compression algorithms to furtherminimize the storage requirements of SecureFilesdata. With SecureFiles compression typical files, suchas documents or XML files, experience a reductionof 2x to 3x in size. Using built-in intelligence,SecureFiles Compression automatically avoids com-pressing data that would not benefit from compression– for instance a document that was compressed via a3rd party tool before being inserted into the databaseas a SecureFiles file. With three levels of compressionavailable (LOW, MEDIUM and HIGH), users candetermine the optimal storage savings and compressionCPU overhead for their environment. SecureFilescompression can result in huge storage savings forapplications storing unstructured data inside thedatabase.

Optimizing Storage in SAP 35

Backup Compression

In addition to compressing data stored inside thedatabase, Oracle Advanced Compression also includesthe capability to compress backup data. RecoveryManager (RMAN) and Data Pump are the two mostcommonly used tools to backup the data stored insidean Oracle Database. RMAN makes a block-by-blockbackup of the database data, also known as a “physical”backup, which can be used to perform database,tablespace or block level recovery. Data Pump is usedto perform a “logical” backup by offloading data fromone or more tables into a flat file. Oracle AdvancedCompression includes the capability to compress thebackup data generated by both of these tools.

Oracle Advanced Compression includes RMAN com-pression technology that can dramatically reduce thestorage requirements for backup data. Due toRMAN’s tight integration with Oracle Database,backup data is compressed before it is written to diskor tape and doesn’t need to be uncompressed beforerecovery – providing an enormous reduction in stor-age costs. Similarly, the data and metadata generatedby Data Pump exports can be compressed withAdvanced Compression. Data Pump compression isan inline operation, so the reduced dump file sizemeans a significant savings in disk space. But unlikeoperating system or file system compression utilities,there is no need to uncompress a Data Pump dumpfile before importing it.

Network Compression

Oracle Data Guard provides the management, moni-toring, and automation software infrastructure neededto create, maintain, and monitor one or more standbydatabases to protect enterprise data from failures,disasters, errors and data corruption. Data Guardmaintains synchronization of primary and standbydatabases using redo data (the information requiredto recover a transaction). As transactions occur in theprimary database, redo data is generated and writtento the local redo log files.

Data Guard Redo Transport Services are used totransfer this redo data to the standby site(s). WithAdvanced Compression, redo data may be transmittedin a compressed format to reduce network bandwidthconsumption and in some cases reduce transmissiontime of redo data. As of Oracle Database 11g Release 2,redo data can be transmitted in a compressed formatwhen the Oracle Data Guard configuration uses eithersynchronous redo transport (SYNC) or asynchronousredo transport (ASYNC).

SAP Benefits with Advanced Compression

Using various customers’ SAP data, Oracle conductedtests using Advanced Compression features to estimatethe total storage savings in a SAP environment.Features such as OLTP table compression, index prefixcompression, RMAN compression and Data Pumpcompression yielded significant savings. The tablebelow outlines the extraordinary benefits of AdvancedCompression for SAP.

Implementation Overview for Compression in SAPEnvironments

Below are some basic implementation guidelinesregarding how to approach an Oracle Database 11gRelease 2 upgrade in terms of implementing com-pression technologies in SAP environments for thepurpose of storage optimization:

SAP R/3 and BW Tables -- Compression Results Examples

1. Start with Index Compression

• Improves R/3 performance the most as all databaseaccess in R/3 environments is index based, especiallyindex range scans

• Up to 20% disk space reduction for completedatabase

2. Implement OLTP Table Compression

• Reporting queries and OLTP run faster by beingable to hold more data in the buffer cache andreducing disk I/O

• Provides very good disk space savings

3. Implement SecureFiles Compression

• Very important for SAP Applications like CRMor XI who store large (uncompressed) amount ofdata in LOBs

4. RMAN Backup Compression

• Additional disk space savings (even if databasetables and indexes are already compressed)

Additional SAP Compression/Storage Capabilities

Deferred Segment Creation

In Oracle Database 11g Release 2, non-partitionedheap-organized tables can take advantage of a newfeature called Deferred Segment Creation (with 11.2.0.2this capability also works for partitioned objects(tables, indexes)). As the name implies, the segmentcreation for these tables is deferred until the first rowis added to the table. In addition, LOB segments, andany associated indexes for that table, are deferreduntil the first row is inserted.

36

The main advantage of deferred segment creation isstorage savings for application tables that are automa-tically created but never populated with data. In addi-tion to the space savings, deferred segment creationincreases the speed of SAP system installation since iteliminates the space allocation operations for emptyobjects during a SAP installation. This type of beha-vior is extremely common in SAP environments,where typical installations create thousands of tables –many of which are never populated with data.

Queries on data dictionary tables are also faster. SAPheavily queries Oracle’s data dictionary tables as partof its built-in space management processes. In manySAP implementations, up to 70% of tables are createdbut never populated. Therefore, deferred segmentcreation can significantly benefit SAP customersthrough storage savings, reduced installation timeand performance improvements for querying datadictionary tables.

Dictionary Only Add Column

Prior to Oracle Database 11g, adding new columnswith DEFAULT values and a NOT NULL constraintto an existing table required both an exclusive lockon the table and the default value to be stored in allexisting records. In Oracle Database 11g, the databaseoptimizes the resource usage and storage requirementsfor this same operation.

Specifically, default values of columns are maintainedin the data dictionary for columns specified as NOTNULL. With this new feature, adding new columnswith DEFAULT values and NOT NULL constraintsonly requires the necessary metadata to be stored inthe data dictionary and no longer requires the defaultvalue to be stored physically in all existing records.

Adding columns in this manner is very common forboth the SAP BW applications and SAP upgrades.In general, the benefits of dictionary only add columninclude:

• Sub-second schema modifications and no spaceusage – regardless of the size of the table oradded columns

• While tables of all sizes benefit from this feature,adding columns to large tables in this fashion isdramatically faster

• Significantly reduces disk space usage

Optimizing Storage in SAP 37

• The process of adding columns in SAP BWtriggered through cube changes is now more than20x faster. Cube changes are very frequentlytriggered by BW users when additional key figuresare needed in SAP BW reports

• Similar performance improvement can be seenfor SAP upgrades as additional columns are addedfor tables

Unicode Charactersets

Oracle uses a variable length representation on diskfor multi-byte character sets; SAP uses the UTF-8character set within the Oracle Database for SAPUnicode systems. The variable length representationis a significant space advantage, compared to otherdatabase vendors, which reportedly have to use afixed 2 Byte character set for SAP Unicode systems.About 40% of disk space is saved by using the varia-ble length UTF-8 character set for SAP enabledUnicode systems compared to the fixed multi-byterepresentation of other databases.

Unicode is becoming very important for the follo-wing reasons:

• Upcoming new SAP versions are Unicode only

• All Java based SAP products require Unicode

Additional SAP Compression/Storage Benefits

Using various customers’ SAP data, Oracle conductedtests using the additional Oracle capabilities to esti-mate the storage savings in a SAP environment. Thetable below outlines the additional estimated storagebenefits provided by these capabilities:

Conclusion

To quantify the results in an SAP environment,customer data was used to compare the storageconsumption before and after implementing theindividual features. Using this actual customerdata, Oracle 11g Release 2 compression and spaceoptimizations reduced the overall size of their SAPsystems from 4.7 TB to 1.9 TB for R/3 (ECC6.0),from 1.4 TB to 0.5 TB for a BW (7.0) and from 0.9TB to 0.3 TB for CRM (7.0).

The explosion in data volume being experienced byenterprises introduces significant challenges.Companies must quickly adapt to the changingbusiness landscape without impacting the bottomline. IT managers need to efficiently manage theirexisting infrastructure to control costs, yet continueto deliver extraordinary application performance.

Built-in Oracle database capabilities including:Index Compression, Deferred Segment Creation,Dictionary Only Add Column, Storage Efficiency,Bitmap Index’s and Unicode Character sets provideSAP users with significant advantages in storagesavings, improved data dictionary query performanceand faster SAP installation times.

The Advanced Compression Option of OracleDatabase 11g provides a robust set of compressioncapabilities that enable IT managers to succeed inthis complex environment. Using the AdvancedCompression Option, enterprises can efficientlymanage their increasing data requirements through-out all components of their data center – minimizingcosts while continuing to achieve the highest levelsof application performance.

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O R A C L E D A T A B A S E S E C U R I T Y F O R S A P A P P L I C A T I O N S

Summary

Historically, performance and high availability havebeen two of the key drivers behind IT decisionmaking. Over the past decade, however, security hasbecome a critical component in that list. Whileproblems such as data theft and insider threats arecertainly not new, the concern over unauthorizedaccess to sensitive information has never been greater.The cost of data theft from both a financial and publicrelations standpoint can be significant. At the sametime compliance with regulations such as Sarbanes-Oxley (SOX), European Union Data ProtectionDirective, Health Insurance Portability and Account-ability Act (HIPAA), Payment Card Industry DataSecurity Standard (PCI-DSS), and numerous breachdisclosure laws requires strong controls on access tosensitive data.

Many regulations have common themes that requirestrong and demonstrable controls on access to sensitivedata as well as separation of duty. While many regula-tory requirements are procedural in nature, technicalsolutions are required to mitigate the risks associatedwith items such as unauthorized access and modifica-tion of data.

The goal of this article is to address three of the mostcommon misconceptions about database security inSAP environments:

• In SAP environments, there is a lot you can do toincrease security, e. g. on the network or on theapplication level, but almost nothing can be done onthe database level. In order to address this misconcep-tion, we will discuss what can and should be doneon the database level, if you use Oracle Database10g or Oracle Database 11g for your SAP systems.

• “Security” means “encryption”. If this were true, itwould be impossible to understand why Oracleoffers two different security-related products toSAP customers. We will, therefore, discuss thesetwo products – Oracle Advanced Security andOracle Database Vault – and see what their maindifferences are.

• Database security can help fix application security issues.This one is obviously different from the previousmisconceptions. Whereas in the first two casespeople expect too little, here they expect too much.So whereas in our discussion of topics number 1and 2 we will show how much Oracle’s security-related products and features can do, in our discus-sion of this third topic we will need to clarify inwhich cases the Oracle products can help and inwhich cases you should look for other tools(see figure 1).

The next section will draw an overall picture in orderto give you an idea what to expect from OracleAdvanced Security and Oracle Database Vault andwhich product should be used for which purpose.Then each of these products will be discussed in moredetail.

Putting the pieces togetherYou want to protect the data created by SAP applica-tions and are stored in an Oracle database. But, how doyou do that? What are the threats and what are themeasures you can take? Three main scenarios can bedistinguished, which are defined by three differentaccess strategies to the data in the database.

Scenario 1:If a user wants to read and/or update data in the data-base, the first and obvious way is the usage of interfa-ces provided by SAP’s applications (see figure 2). From an Oracle perspective, this is the easiest case,because all questions – Which people should be able toaccess the data and which people should not? Whichpart of the data should a particular person be able toaccess? What exactly should this person be able to dowith the data? – are asked and answered by SAP’sUser and Privilege Management. This means: All legaldata accesses are managed by the SAP system itself.You should use the features provided by SAP to definethe users as well as their privileges. And there is notmuch Oracle could or would need to add, as long asthere are only well-behaved users.

Oracle Database Security for SAP Appl icat ions 39

If we put this statement in a different way, we getthe rule: Oracle’s security products and features arerequired to prevent data accesses which bypass theSAP applications, use non-SAP tools to inspect thedatabase and are at least potentially illegal.

Scenario 2: E. g. you could steal a copy of the database files andread the files directly (see figure 3). Of course, thesefiles are not simple text files, so a lot of knowledgeabout SAP’s data model and Oracle’s data storagealgorithms would be required. So it is difficult. But itis not impossible.

This is when encryption becomes interesting. Data en-cryption means that data are not stored as plain text,but in a coded form. Therefore the information in thedata files looks like nonsense and is completely mea-ningless to everybody who tries to read the data filesdirectly.

Scenario 3:But there is yet another “unusual” way to the data.Privileged database users – e. g. database administra-tors – can use DBA tools and directly connect to thedatabase, thus bypassing SAP’s security checks (seefigure 4). The first aspect that needs to be understoodwhen considering this scenario is that encryptiondoes not help against this kind of threat. If someoneis able to connect to the Oracle Database using asufficiently privileged account, if then he or she is ableto build an appropriate SELECT statement and send itto the database, then Oracle will generously deliver theresult set to this user. And if the data is encrypted ondisk, then Oracle will even decrypt them, because froman Oracle Database perspective the request sent bythis user seems to be a perfectly valid request.

The second aspect that needs to be understood is thereason for Oracle’s behavior. As a database user youcan be granted object privileges and system privileges.There are many different kinds of objects in a database,but average database users as well as people who wantto steal data are only interested in tables, so for sim-plicity’s sake we will assume that database “objects”means just “tables”. An “object privilege” for this orthat table, then, means that you are allowed to accessthe data in this or that table. A system privilege, onthe other hand, means that you are allowed to mani-pulate the database structure. You may add disk space

to (or release it from) the database, you may create-new tables (or drop existing ones). Now, in traditionaldatabases (including the Oracle Database), if you wereexplicitly granted a sufficient set of system privileges,you implicitly received object privileges for all tablesas well. For decades people found this quite naturaland unproblematic. Only recently companies began toask: Is it really necessary and is it really desirable thata database administrator, who is supposed to managethe database structure, is by default able to read (andeven change) all data in the database?

Figure 1: SAP and Oracle security. The green area indicates the realm that isprotected by Oracle security products and features. The white area is protectedby SAP security features, potentially also by third-party products.

Figure 2: Regular data access via SAP applications. SAP user andprivilege management handles access control.

40

So the third aspect that needs to be understood is thatthe third scenario requires a new privilege managementstrategy in the database. This strategy should continueto provide system privileges and object privileges, butit should get rid of implicitly granted object privileges.In other words: A “normal” database user needs objectprivileges only, and a database administrator in mostcases needs system privileges only. If there is a reason

why the database administrator should be able to accessthe data as well, then he or she – as everybody else –should be granted the required object privilegesexplicitly.

This is exactly what Oracle Database Vault does. Itreplaces the traditional, somewhat clumsy privilegemanagement strategy by a new, more flexible one.It eliminates all implicit grants and instead providesmeans to explicitly define access rights and the cir-cumstances under which they are effective which gofar beyond traditional user – privilege or user – rolecorrelations. It allows customers to implement andenforce concepts such as the segregation of duties orthe four eyes principle.

Putting the pieces together, it can be said that alldata accesses using SAP’s applications are handled bySAP, so there is not much Oracle can or needs to do. However, if people use other strategies to access thedata in your database, there is not much SAP can do,and this is exactly when Oracle’s security productscan help you protect your data. Encryption preventspeople from directly reading the database files. AndDatabase Vault prevents people from accessing thedata via standard database tools.

Oracle Advanced Security for SAP

In the previous section, we tried to understand whyOracle provides two separate security-related productsfor SAP customers. In this section we take a closerlook at encryption, and again we find that Oracledoes not provide one single encryption feature, but abundle of several encryption features. This bundle iscalled Oracle Advanced Security, an option to OracleDatabase 11g as well as to Oracle Database 10g.

Network Encryption

In the previous section, we tried to make things assimple as possible, and therefore we only looked atdata in the database. But, before (and after) they arestored in the database, data travels over the network.And people can not only try to read data in the data-base files, they can also try to sniff the data when theyare in transit. Therefore, a first set of technologiesprovided by Oracle Advanced Security is related tonetwork encryption.

Figure 3: Attempted data access using a copy of the database files. Oracle Advanced Security (Transparent Data Encryption and Backup SetEncryption) prevents such illegal access.

Figure 4: Attempted data access using SQL statements and database tools.Oracle Database Vault prevents such potentially illegal access.

Oracle Database Security for SAP Appl icat ions 41

In this context, “network encryption” means: Oracleencrypts data travelling between the Oracle DatabaseServer and the Oracle Database Client machines. InSAP environments, users do not directly connect tothe Oracle Database Server. They connect to SAPApplication Server instance, and the SAP ApplicationServer instance(s) in turn connect(s) to the Oracle Database Server. So, in this case, the ApplicationServer instance(s) is (are) the Oracle client(s), andOracle’s network encryption encrypts all data trave-ling between Application Server(s) and DatabaseServer, but not the data traveling between user devi-ces and Application Server instances.

However, people can not only try to read data in tran-sit, they can also try to intercept and modify them.Therefore, in addition to network encryption, OracleAdvanced Security also supports crypto-checksummingto ensure data integrity.

Both encryption and crypto-checksumming are com-pletely transparent to the application, and in bothareas the system administrator can chose betweenseveral algorithms. For details, please see SAP Note973450.

Transparent Data Encryption (TDE)

Transparent Data Encryption means: encryption isapplied to data in the files which make up the pro-duction database (as opposed to backup files, whichwill be discussed in the next paragraph). There aretwo main implementation strategies: column encryptionand tablespace encryption.

Column encryption was introduced in Oracle Database10g, and it is supported by SAP for both OracleDatabase 10g and Oracle Database 11g. The basicidea here is that you protect the most sensitive dataonly. You pick a few columns that contain informa-tion such as social security numbers, salaries, etc.,and you encrypt nothing but those columns. Thisminimalist approach provides a balance betweensecurity requirements and CPU load resp. performanceconsiderations.

Tablespace encryption is an Oracle Database 11g feature.Using a new algorithm, it was possible to considerablyreduce the CPU overhead related to data encryption.

Therefore, it is no longer necessary to restrict encryp-tion to a few columns only. Whole tables or tablespa-ces can be encrypted with minimal CPU overhead.Given SAP’s data model, which consists of tens of thousands of tables, the implementation of tablespaceencryption is much easier for SAP on Oracle custo-mers than the implementation of column encryption.

As the name indicates, TDE is transparent to theapplication, i. e. no application changes are required.Starting with version 7.20, you can use BRSPACEto set the encryption attribute on tablespace level. BRSPACE can also be used to manage the wallet,which stores the encryption keys. For details see SAPNote 1430669 (BR*Tools support for Oracle 11gencryption) and 974876 (Transparent Data Encryptionfor SAP).

Backup Encryption

Especially if you decide to use column encryption inyour production database, you may want to increasethe security level of your database backups, as it isgenerally much easier to steal backups of the databasefiles than the production database itself. Therefore,the third set of features in Oracle Advanced Securityis related to backup encryption.

If you simply backup your database files, only thosecolumns that are encrypted in the production databasefiles are encrypted in the backup copies. However,combining Oracle’s Recovery Manager (RMAN) andAdvanced Security, whole backup sets, i. e. all datacan be encrypted.

Backup encryption, like column encryption, isavailable in both Oracle Database 10g and OracleDatabase 11g. For details see SAP Note 1324684.

Oracle Database Vault for SAP

Oracle Database Vault is an option that extends thefunctionality and the power of Oracle Database 11gas well as of Oracle Database 10g. Both OracleDatabase Vault 10g and 11g have been certified bySAP for use with all SAP applications. Details aboutthe differences between these two versions (mostlyin the area of installation and administration) can befound in SAP Note 1355140.

42

Access Control Components

As described before, Oracle Database Vault is desig-ned to protect your data against insider threats byenabling you to define very flexible access policies.Access control components are the pieces that areused to build access policies. Two groups of them canbe distinguished. The concept of realms constitutes agroup on its own. It is the basis for everything else.

• A realm is basically a container for database objects.As in the previous section, we will only considertables and neglect all other kinds of objects forsimplicity’s sake. A database can contain manytables, but it would be very cumbersome to definea complex security policy for every single table. On the other hand there is no guarantee that thesame policy would be appropriate for all tables.That is why Oracle Database Vault supports theconcept of realms. The idea is that a realm is agroup of tables to which the same access policy applies. So as the first implementation step youcreate one realm or several realms, and as thesecond step you assign every single table to itsappropriate realm.

The second group comprises the concepts of factors,identities, rules, rule sets, command rules, and secure appli-cation roles. These are the building blocks that youuse to create access policies for your realm(s).

• A factor is an attribute of a data access (or anattempted data access) that can be determined automatically by the database server. Examples are:the IP address, the day of the week, the time.

• The problem with factors is that they are just stupid facts. In most cases there are too manypossible values (IP addresses, access times), and inall cases they don’t mean much. Identities, there-fore, add meaning to those values, and in mostcases they do this by defining a very small numberof possible types. E. g., the IP address could indi-cate that the user is working in the data center,(some-where else) inside the company network, oroutside of the company network. Days of the weekcan be working days or weekend days. An accesstime could be within typical working hours oroutside working hours.

• Identities can be used to build rules. A rule couldsay: It is allowed to access the tables in this realm,if the user is inside the company network, if it is

a working day, if the attempt happens between8 am and 6 pm.

• Rule sets are combinations of rules. As usual, rulescan be combined by AND and by OR: Access isallowed (a) if it is a working day OR (b) if it is aweekend AND the IP address tells us that theuser is inside the company network. A realm anda rule set assigned to this realm are the minimalform of what we initially called access or securitypolicy. – The expression “multi-factor authoriza-tion”, which is used in some papers, means exactlythe same thing. When you design an access policy,you are not restricted to one factor (ultimately: onerule), but you can combine as many factors as ne-cessary to determine whether or not the attemptedaccess should be allowed.

• A command rule is a special kind of rule. As thename suggests, it is related to a specific command:An ALTER TABLE is allowed, if it is a workingday, but not if it is a weekend day.

• Secure application roles are database roles that are orare not enabled by the database system (i.e. a PL/-SQL procedure) after evaluation of a specific rule set.

Management and Monitoring

As discussed so far, the access control components arejust concepts. If you really want to make use of them,i.e. if you want to build an access control policy, youneed a tool to make that happen. Oracle DatabaseVault provides an administrative console called OracleDatabase Vault Administrator (DVA) for managingrealms and rule sets. This application allows securitymanagers to configure an access control policy througha user-friendly interface. DVA is also used in SAPenvironments. There is no additional or alternativetool provided by SAP.

Having implemented an access control policy, youwant to monitor, how it works (what it does andwhat people do). Therefore, Oracle Database Vaultcomes with an auditing feature, which allows you totrack both successful and failed attempts based ondifferent characteristics (in particular realms, factors,rule sets). In addition, Oracle Database Vault provi-des predefined reports which allow you to check theconsistency of your access policy as well as securityviolation attempts. And of course there is a user-friendly interface that allows you to design additionalreports.

Oracle Database Security for SAP Appl icat ions 43

Policy Implementation Levels

Database Vault, as sold by Oracle, is just a tool box.It is true that it comes with predefined realms androles, but those are realms for system tables (such asthe Oracle Database data dictionary or the tables thatDatabase Vault needs itself) and very general (iffundamental) roles (such as the distinction betweendatabase administrator and security administrator).So these predefined components allow Database Vaultto be functional and allow you to use it, but they donot protect your application data. That is becauseOracle does not know anything about your applicationsand your data. Oracle can only give you a toolbox,and it is up to you to determine your security require-ments and translate these requirements into an accesscontrol policy.

But there is an important difference. As long ascustomers use home grown applications, it is simplyinefficient for Oracle to care. If, however, tens orhundreds of thousands of companies use a certain standard application and the security requirementsof all these companies are – at least to a certain point –identical, because they are results of the applicationdesign, then it makes much more sense for Oracle toanalyze the requirements and implement a basicsecurity policy. Oracle has actually done this, becausethis way we can save hundreds of thousands of custo-mers the time that is needed to implement the boringbasics of an application-specific security policy, andwe can also protect these customers from forgettingto implement some of the basics. As of today, Oracleprovides a whole family of predefined application-specific Database Vault policies, and Oracle DatabaseVault for SAP is a member of this family.

This means: Considering Oracle Database Vault forSAP, you should distinguish between three levels.The first level is just the toolbox, which allows youto work with Database Vault. The second level is apredefined access control policy which covers the basicrequirements of SAP applications. Finally, if the pre-defined policy does not cover all your requirements,there is a third level which allows you to modify orenhance the predefined policy.

Oracle Database Vault for SAP

What exactly does Oracle Database Vault for SAP do?What exactly does “application-specific securityrequirements” mean? Here are just a few examples:

• Some aspects are obvious and similar to policiesappropriate for other applications. E. g. a dedicatedSAP realm needs to be created and the database ob-jects that contain the SAP data need to be assignedto this realm. Also certain database users should nolonger be able to connect using applications thanthose provided by SAP.

• But there are more specific aspects. E. g., it is typicalfor SAP applications running on top of an Oracledatabase that the BR*Tools family of administra-tion tools are used to manage the database.Therefore, an SAP-specific security policy needs tomake sure that even after installation and activationof Oracle Database Vault all BR*Tools operationsare still possible and work as expected.

• It is typical for SAP systems that SAP Support needsto perform remote connects. Therefore, a SAP-specific security policy needs to create a dedicateddatabase user for SAP Support. This account maybe (and by default is) disabled, but it can be easilyenabled whenever this is necessary. And, of course,enabling and disabling this account needs to beaudited.

• It is typical for SAP systems that customers can usean ABAP and/or a Java stack. Therefore, a SAP-specific security policy needs to distinguish betweendata accesses via the ABAP and the Java stack.

More details and best practices can be found in SAPNote 1502374.

Application-specific Policy Enhancements(Customer)

Application-specific Default Policy (Oracle)

Database Vault Access Control Components(Oracle)

Figure 5: Oracle Database Vault – security policy implementation levels.

44

Fast, Modern, and Reliable Linux Kernel

With Unbreakable Enterprise Kernel, Oracledelivers the latest innovations from upstreamdevelopment to customers who run Red HatEnterprise Linux 5 or Oracle Linux 5.

Unbreakable Enterprise Kernel is based on astable 2.6.32 kernel and includes optimizationsdeveloped in collaboration with Oracle’sDatabase, Middleware and Hardware enginee-ring teams to ensure stability and optimalperformance for the most demanding enter-prise workloads.

Oracle Linux also includes a Red Hat compa-tible kernel, compiled directly from Red HatEnterprise Linux source. Under the Unbreakable Linux Supportprogram, Oracle will continue to supportthe Red Hat Compatible kernel. This meansyou have a choice at boot time: strict RHELcompatibility with the Red Hat CompatibleKernel or a system optimized for runningenterprise software with the UnbreakableEnterprise Kernel.

Easy Installation on top of Oracle Linux 5

Unbreakable Enterprise Kernel is deliveredvia Unbreakable Linux Network and publicyum server, so installation on top of OracleLinux 5 is quick and easy. To install Unbreakable Enterprise Kernel,customers may subscribe to a new OracleLinux 5 latest channel on the UnbreakableLinux Network (ULN) or download freelyfrom public-yum server. UnbreakableEnterprise Kernel is available for x86-64servers.

Existing Applications Run Unchanged

Oracle Linux is fully compatible— bothsource and binary—with Red Hat EnterpriseLinux as it includes the exact same set ofpackages at the same version levels based on thesame source code as the Red Hat EnterpriseLinux. Oracle Linux is available as a free DVDdownload via edelivery.oracle.com/linux andis free to install, use and re-distribute.Because Unbreakable Enterprise Kerneldoesn’t require you to reinstall the operatingsystem, existing applications run unchanged.No changes to glibc are required, whichmeans the Application Binary Interface usedby userspace applications is unchanged.

Fast, modern, and reliable

O R A C L E L I N U X W I T H O R A C L E ’ S U N B R E A K A B L EE N T E R P R I S E K E R N E L

Part of Oracle Linux, Oracle’s new Unbreakable Enterprise Kernel brings the latest innovations and improvements from upstream Linux development to the datacenter.

Key Features:• Modern kernel based on

2.6.32, optimized by Oraclefor server deployments

• Includes OCFS2 1.6 forclustered volumes

• Includes OFED 1.5.1• Advanced NUMA support• New diagnostic and tracing

tools, including performancecounters

• Complete data integritychecking from applicationto disk

• Hardware fault management

Key Benefits:• Tested and recommended

by Oracle• Easy to install — no need to

reinstall the operating system• Existing applications run

unchanged• Extreme performance,

especially for large systems• Fine grained control over

memory and CPU resources• Improved power management• Improved application uptime • Faster problem resolution• Avoids silent data corruption

LINUX

Oracle Linux 45

Extreme Performance

Unbreakable Enterprise Kernel has beenengineered and tested with performance inmind and internal benchmarks show tremen-dous performance improvements compared toa standard Enterprise Linux 5 kernel (2.6.18-194).

Unbreakable Enterprise Kernel includesenhancements and bug fixes to improvevirtual memory performance, network anddisk I/O performance as well as improvementsfor large NUMA (Non-Uniform MemoryAccess) systems:

• The latest Infiniband software stack,OFED 1.5.1

• Improved RDS (reliable datagram sockets)stack for high speed, low latency networking

• Overall networking performance has beenimproved—especially at high loads—dueto the inclusion of receive packet steering

• Improved asynchronous write backperformance

• Increased scalability on fast storage such assolid state disk (SSD)

• Advanced support for large NUMA systems

The Latest Innovations from Upstream LinuxDevelopment

In addition to performance improvements forlarge systems, Unbreakable Enterprise Kernelcontains many new features that are relevantto Linux running in the data center, including:

• Task Control Groups for fine grainedcontrol of memory, CPUs and devices

• Hardware fault management to avoidsystem crashes and improve applicationuptime

• Power management features to reducepower consumption when a system is idle

• Data integrity features to avoid corruptdata from being written

• OCFS2 1.6, the latest release of Oracle’sclustered file system

• Latencytop support, allowing theadministrator to quickly find the causeof long latencies in any command

• Fallocate() system call to quickly pre-reservespace in large files

Certified by SAP

Oracle Linux 5 (from update 5 on) is certifiedby SAP on X86_64 platforms for all Unicode versions of SAP products based on SAPNetWeaver 7.0X running against OracleDatabase 11g Release 2.

Tested and Recommended by Oracle

Oracle uses Unbreakable Enterprise Kernelexclusively for building and testing of Oraclesoftware including Fusion Middleware andOracle Database. Unbreakable EnterpriseKernel is also included in Oracle Exadataand Oracle Exalogic. Oracle recommendscustomers use Unbreakable Enterprise Kernel not just for all Linux-based Oracledeployments, but for any Linux deploymentsthat can benefit from boost in performance,reliability and scalability.

Contact Us

For more information about Oracle Linux,visit: oracle.com/sap

46

Oracle VM is a free, next-generation server

virtualization and management solution that makes

enterprise applications easier to deploy, manage, and

support. Backed worldwide by affordable enterprise-

quality support for both Oracle and non-Oracle

environments, Oracle VM facilitates the deployment

and operation of your enterprise applications on a

fully certified platform to reduce operations and

support costs while simultaneously increasing IT

efficiency and agility

The Virtualization Platform for YourEnterprise Server Workloads

You are facing the challenges of a rapidlyexpanding data center—increased operatingcosts, inefficient resource utilization andan appetite for real estate. But any solutionalso has to increase your flexibility, meetyour price/performance needs, and makeapplications easier to deploy, manage, andsupport.

Oracle VM delivers:

• Leading Performance – Low-overheadarchitecture with the Xen® hypervisorprovides scalable performance underincreasing workloads to meet the mostaggressive performance requirements.

• Latest Hardware Support – Leverage thenew hardware features from Intel® Xeon®

and AMD® Opteron® processors forhigher performance and more efficientpower management.

• Faster Software Deployment withOracle VM Templates – Download andimport pre-configured virtual machinescontaining pre-installed Oracle enterpriseapplications or other software to get up andrunning in hours not weeks.

• Rapid VM Provisioning and Cloning –Sparse file support in OCFS2 enablessignificantly faster virtual machineprovisioning and cloning; allow users morecontrol over data allocation, improvingperformance and storage efficiency.

• Oracle VM Manager Command LineInterface (CLI) and Web ServicesAPI – Enable integration of third partyproducts with Oracle VM Manager.

• Secure Live VM Migration – Completelyeliminate service outages associated withplanned maintenance or scale up yourresources quickly by migrating runningVMs to other servers over secure SSL linkswithout interruption.

• High Availability – Reliably and automati-cally restart failed VMs on other servers inthe server pool after unexpected server- orindividual VM outage. New, server poolmaster auto-failover feature eliminates anysingle point of failure for virtualizationmanagement.

• Automatic or Manual Server Pool LoadBalancing – Guest VMs are automaticallyplaced on the server with the most resourcesavailable in the pool at start-up, or can bestarted within a user-designated subsetof servers.

• Physical-to-Virtual / Virtual-to-VirtualMachine Conversion – Quickly convertexisting Linux or Windows physical serversor VMDK or VHD virtual machines toOracle VM virtual machines to reducelicense expenses.

• Virtual CPU Scheduling Priorities andCaps per VM – Control access to CPUbetween multiple VMs to align withIT/business priorities.

Oracle`s certified virtualization solution:

• Complete server virtualizationand management with nolicense costs

• Speeds application deploy-ment with VMTemplates

• Modern, low overheadarchitecture for leadingprice/performance;

• Included Secure LiveMigration, VM High-Availability, P2V and V2Vconversion, Web Services API,and other advanced features.

O R A C L E V M S E R V E R V I R T U A L I Z A T I O N & M A N A G E M E N T

Oracle VM 47

• Virtual Machine I/O ResourceManagement – Set bandwidth cap for eachvirtual network interface and prioritize thevirtual disks.

• Importing Block Devices as SharedVirtual Disks – Block devices can beassigned to VMs, greatly improvingperformance of applications such as OracleReal Application Cluster (RAC).

• Solaris, Linux and Windows Support –Run Solaris, Linux and Windows guestoperating systems on Oracle VM.

• Official Certification Based On Real-World Testing – Supported for use withthe most sophisticated enterprise workloadsunder real-world conditions.

• Virtualization and Management: ZeroLicense Costs, Zero License Keys –Include Oracle VM Manager for centralized,browser-based management of your resourcepools.

• Affordable, Full-Stack Enterprise-ClassSupport – Worldwide support from Oraclefor the entire virtualization environmentand workloads together.

Integrated Server Virtualization andManagement

Integrated Server Virtualization and Manage-ment Consisting of Oracle VM Server, opensource server software, and an integrated webbrowser-based management console, Oracle VMManager, Oracle VM provides an easy-to-use,feature-rich graphical interface for creatingand managing virtual server pools, runningon x86 and x86_64 based systems across theenterprise.

Users can create and manage virtual machines(VMs) that exist on the same physical serverbut that can behave independently, with eachVM having its own virtual CPUs, networkinterfaces, storage, and operating system.

Oracle VM supports the following guestoperating systems (both 32-bit and 64-bit):

• Both paravirtualized-(PV, “virtualizationaware”) and hardware-virtualized kernels:

• Enterprise Linux 4 and 5 (from Oracle or Red Hat®)

• Hardware-virtualized kernels only(Virtualization support in hardware –Intel VT or AMD-V required):

• Oracle Solaris 10 (PV drivers included in the OS)

• Red Hat Enterprise Linux 3 (32-bit PV drivers also available)

• Microsoft® Windows® Server 2008 R2,Windows Server 2008, Windows Server2003, Windows 7, Windows Vista, andWindows XP.

• Microsoft Windows 2000Please refer to the product documentationfor complete information on supported guestoperating system configurations.

Oracle VM Server installs on physical,“bare-metal” servers from a single CD orfrom a network in about a minute to providethe environment for hosting guest virtualmachines. Virtual Machines can be created,configured, and managed from either theOracle VM Server command-line, or hundredsof servers can be managed centrally from abrowser using the included Oracle VMManager software.

Advanced VM Management

Creating and configuring guest VMs is onlythe beginning. With Oracle VMs includedmanagement solution, Oracle VM Manager,administrators can enable advanced functio-nality to load balance across resource poolsand automatically reduce or eliminate outagesassociated with server downtime.

Oracle Enterprise Manager includes theOracle VM Management Pack, which provi-des a comprehensive management solution formanaging both the virtual machines and theoperating systems and software running insidethe virtual machines from a single product.The Oracle VM Management Pack providesintegrated in-depth health and performancemonitoring, configuration management, andlifecycle automation for both virtual- andphysical infrastructure for maximum operatio-nal efficiency.

System Requirements

Two systems with static IP addresses areneeded to install Oracle VM: one to installOracle VM Server and the other to installOracle VM Manager.

48

• Oracle VM Server installs directly on serverhardware with x86 or x86_64 processorsthat support PAE (Physical Address Exten-sion) and does not require a host operatingsystem.

• Oracle VM Manager is a Java-based manage-ment server running on Linux;Oracle VM Manager uses an Oracle databaseas its management repository, which can beinstalled either on the management serveror a separate server. Oracle Database ExpressEdition (XE), Standard Edition (SE), Enter-prise Edition (EE), and Real ApplicationClusters (RAC) are supported as the manage-ment repository.

• Please refer to the product documentationfor complete information on the systemrequirements.

The Certified and Supported VirtualizationEnvironment for Oracle

Oracle performs real-world testing on its broadportfolio of products with Oracle VM to ensurebulletproof reliability and stream-lined support.All new Oracle product releases are certifiedby default but consult Support Note 464754.1on the My Oracle Support website for infor-mation on exact product versions certified.

Oracle VM Support: The Complete Stack –One Call Worldwide

Oracle’s world-class support organization offersOracle VM Premier Support including:

• Access to patches, fixes, and updatesdelivered via a subscriber network, theUnbreakable Linux Network

• 24x7 global support

Oracle VM software is available for freedownload. Support for Oracle VM can bepurchased via Oracle VM Store.

Pricing for Oracle VM support is calculatedon a per system basis: Consult Oracle’spricing guide for further details.

Oracle VM Manager Interface

oracle.com/securityor call 1.800.ORACLE.1

Copyright © 2009, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its a affiliates.Other names may be trademarks of their respective owners.

Database Vault

Only Oracle has a Database Vault

The only databasethat prevents your IT staff

from seeing your data.

Without Oracle’s Database Vault,your staff can see:

Your financial results

Your customer list

Your employees’ salaries

50

Global integration of SAP andOracle Database

Efficient skill acquisition through utilizationof the Oracle Advanced Customer Services(ACS) for SAP on Oracle, results in a success-ful launch of production operations, by thetargeted date. “We were able to complete theSAP and Oracle DB integration process in ashort period of time, and reduced the datavolume by 60% thanks to the Oracle AdvancedCompression option,” claims a spokespersonfrom SHARP Corporation.

SHARP Corporation (SHARP) is a world-leading manufacturer of general home electro-nics products that produces “Aquos,” one of themajor brands of LCD TVs. SHARP plannedto consolidate and integrate SAP systems andOracle databases, which had both been invarious locations around the world, in a singleinstance configuration at each location.SHARP integrated “SAP ERP 6.0” on theOracle Database 11g by utilizing OracleAdvanced Customer Services for SAP. Weinterviewed Mr. Shinji Hara, AssistantExecutive Director of the First IT PromotionDept, IT System Promotion Center, SHARP,and Mr. Takashi Tamashima, Group Leader ofthe Solution Engineering Dept, Second ServiceDivision, SI Solutions Co., Ltd. (SI Solutions).SI Solutions has vast experience in implemen-ting SAP globally, primarily for SHARP pro-duction and sales companies. Based on theexpertise gained through such achievements,SI Solutions offers templates that assist in theformulation of mission-critical operations, anda range of solutions to business issues existingin the high-tech industry.

Early stages of implementing SAP and theOracle Database in the mid-1990s

Since SHARP was established in 1912, thebusiness has gained a good reputation in Japanand overseas as being a company that is com-petent at creating specific types of demand.SHARP succeeded in establishing mass pro-duction of solar batteries as well as being thefirst company in the world to commercializeelectronic calculators and LCD display pro-ducts. SHARP is a leading Japanese companythat holds to the policy of “Manufacturingproducts strictly to satisfy customers” while atthe same time proposing new lifestyle optionsto users through the introduction and expan-sion of electronic technology.Starting in approximately 1994, SHARP rolledout the big bang approach to implement SAPinto the operations of their overseas bases, aprocess that is now almost completed. In aprocess that took place at bases in Japan around1997, SHARP began replacing the host systemwith a system that incorporated SAP and theOracle Database. Mr. Hara explains the reasonwhy SHARP selected the Oracle Database. “After evaluating several products, we deter-mined SAP would be the global standard.As for the database, we selected Oracle becauseof its level of reliability and global supportstructure.”

Consolidating and integrating all separatelyinstalled SAP systems and Oracle databasesat various bases

When the process of instance integration(integrating multiple instances to a singleinstance) in each region had started, a numberof concerns were raised, says Mr. Tamashima.“The database would become extremely largeand consequently require an extraordinary largeamount of storage due to our attempt to inte-grate systems that had their own instances andthat were being used independently. This raised

Chevron Corporation

U T I L I Z I N G A D V A N C E D C U S T O M E R S E R V I C E S ( A C S )F O R S A P O N O R A C L E A N D O R A C L E D A T A B A S E 1 1 gR E L E A S E 2

“We were able to

complete the SAP and

Oracle DB integration

process in a short

period of time, and

reduced the data

volume by 60% thanks

to the Oracle Advanced

Compression option.”

– Spokes person,

SHARP Corporation.

11gD A T A B A S E

Oracle Advanced Compression at SHARP Japan 51

our concerns about performance. We explored ways to control the size of the database and toaccess data efficiently even if the size of thedatabase became large so as to maintain a satis-factory level of database performance. To solvethese problems, we decided that Oracle Data-base 11g was best suited to utilize its AdvancedCompression feature to compress data and thepartitioning feature to logically partition thedatabase.”

There were other reasons why SHARP selectedOracle Database 11g for the consolidation andintegration of SAP and the company’s database.SHARP at that time was spending approxi-mately half of their system operation budgetsolely on storage-related expenses, and theyseriously needed to consider reducing TCO.In other words, data compression using OracleDatabase 11g became an important key inview of performance and TCO. SHARP wasalso concerned that the integration processwould result in an increase in load on thedatabase, but an around-the-clock service was

required for the system because SHARP hadexpanded their business worldwide. For thatreason, SHARP decided to take into conside-ration the future utilization of Oracle RealApplication Clusters (RAC), available sinceOracle Database 9i.

Utilizing “ACS for SAP on Oracle” to imple-ment the system in a short period of time

In this project, launching production operationsin January of 2011 was a critical prerequisite.However, Oracle Database 11g with its parti-tioning and data compression features thatwould have solved the problems SHARP wasexperiencing, was not going to be releaseduntil the end of March 2010. This meant thatSI Solutions, which was committed to imple-menting the system for SHARP, had to success-fully complete what was an extensive projectwithin just six months. It was at that pointthat SI Solutions decided to utilize “ACS forSAP on Oracle”. Mr. Tamashima talks aboutthis decision.

“As for the database,

we selected Oracle

because of its level of

reliability and global

support structure.”

– Takashi Tamashima,

Group Leader of theEngineering Dept,SHARP, Japan

52

“As Oracle Database 11g was going to bereleased in March, consequently the schedulewas fixed so that we would start our work inJuly and launch production operations the following January. We realized that with thegiven schedule we would not be able to imple-ment the system and check the procedures byourselves before starting production operations.To reduce the man-hours and time required,we considered requesting the service of “ACSfor SAP on Oracle”. Actually, we relied onthis service when we previously exploredimplementation of Oracle Data Guard.Advanced Customer Services for SAP on Oracleprovided excellent support at that time andwe were able to acquire necessary skills in ashort period of time. We were also able todrastically reduce man-hours spent on inspec-tions. Through such an experience, we decidedto adopt the service again for this operation.Oracle staffers took appropriate actions prompt-ly as we expected, and when we came to astandstill with problems, they directed usto try new and different ways to overcomeproblems. As a result, we were able to savetime and reduce the workload required forinspections. As they provided us with proce-dures that suited the SHARP system, we wereable to implement our work very smoothlyand launch production operations in January2011 as scheduled.”

Acquiring skills efficiently and succeedingat reducing data volume by 60%

According to Mr. Tamashima, the data com-pression executed at that time enabled SHARPto reduce the relevant data volume by approx-imately 60%. Utilizing ACS for SAP onOracle was also beneficial for SI Solutions asthey were able to make use of the skills theyacquired through the service. It will be a greatadvantage for SI Solutions to be able to applythe skills gained for direct sales activities inthe future.Both companies thus gained substantial bene-fits. Regarding their future prospects, Mr.Hara commented: “We would like to makecompressing of all databases a standard rule.Reduction of data volume has had a signifi-cant effect on TCO reduction and disk capa-city due to the fact we use an expensivestorage device. In this respect, we feel thatdata compression is necessary and we willenforce that notion further. We hope thatOracle Japan will continue to provide us withnew proposals, as was the case this time. Weexpect improvements and consolidations withExadata for SAP.” “As Mr. Hara commented, database compres-sion will not be limited to SAP. We will alsocompress other databases. I expect the experi-ence of compressing SAP BW and the skillswe gain from doing it will lead to more directsales opportunities,” Mr. Tamashima claims.

Oracle Advanced Compression at SHARP Japan

53Oracle Part i t ioning for SAP at RWE Poland

RWE Polska Enhances Stabilityand Performance of Billing System

RWE is one of the leading electricity and gascompanies in Europe. More than 70,000employees supply 16 million customers withelectricity and approximately 8 million custo-mers with gas. RWE Polska supports RWEdevelopment in Poland and provides electricityto approx. 900,000 customers in the country.

Challenges

• Increase capacity of the utility’s SAP billingsystem due to extremely high loads ofelectricity and gas billing data—as muchas 60 gigabytes monthly

• Shorten access time to the billing database,and eliminate billing system slowdownscaused by the prolific growth of the customerbase

• Simplify and streamline management ofextremely large mission-critical databaseobjects

• Improve database response by methods otherthan hardware investments, as technicalanalysis found that additional servers willnot translate into the expected results

Solution

• Used Oracle Partitioning to split key OracleDatabase tables into smaller fragments(11–12 parts) and gained much smallervolumes of data in each partition, enablingfaster computing of customer billing datafor electricity, gas, and other utility services

• Implemented parallel in-and-out operationsalong with Oracle Partitioning, resulting ina twelve-fold increase in processing speed,enabling the company to process and issuecustomers’ utility bills faster

• Shortened average report execution timefrom a few hours to several minutes—forkey reports such as the payments-duesettlement report, reporting performancegrew by 400%

• Relaunched several important billingreports, such as reporting on paymentsdue, broken down into electricity tariffs—reports that had been suspended becausethey were too time consuming to create

• Optimized storage utilization, decreasingthe number of disk system reads by tenfoldto prolong storage lifecycle

• Speeded up the company’s monthly financialclose, achieving long-term business value

“Oracle Partitioning, deployed for our billing system, provided long-term system stability andenabled an unprecedented 400% growth in system performance. Oracle technology provedmore cost effective and successful than any other system upgrade investments.”

– J A R O S L A W G R O M A D Z I N S K I ,Infrastructure Development & Support, RWE IT Poland

RWE Polska SAWarszawa, Polandwww.rwe.pl

Industry:

Utilities

Annual Revenue:

US$65 billion

Employees:

1,600

Oracle Products & Services:

Oracle DatabaseOracle Partitioning

54

Introduction

• 7800 employees - 3 Locations in India1 Location in Indonesia

• Third largest producer of two-wheelers inIndia

• $1.5 billion in revenue

• Deming Prize Winner for Quality – Firstand only two-wheeler manufacturer in theworld to have won the award

• Exports to over 47 countries

• Second largest three-wheeler manufacturerin India

TVS Motor Company is the third largest two-wheeler manufacturer in India and among thetop ten in the world, with an annual turnoverof more than USD 1 billion (2008-2009). Thecompany currently manufactures a wide rangeof two-wheelers from mopeds to racing-inspiredmotorcycles and has 4 plants located in Hosurand Mysore (South India), in Himachal Pradesh(North India), and one in Indonesia.

TVS Motor Company (7,800 employees) has aproduction capacity of 2.5 million units a yearwith exports to over 47 countries and is theflagship company of the USD 4 billion TVSGroup, employing more than 40,000 peopleworldwide.

High rate of data growth, severaloptimization points

Strong business, above-average increases in datavolume – like many other companies, TVS

Motor Company was faced with this situationand needed to find a way of countering thisproblem area, which was also a significantcost driver.

For more than 10 years, this highly successfuland growth-orientated company based in Indiahas been using Oracle Database together witha distinct and intense-use SAP applicationlandscape. Virtually all ERP ECC 6.0 modulesare used, as are Netweaver Business Warehouse(7.01) and Process Integration (PI 7.0), whichis used to link three non-SAP applicationswith the central application landscape. Morethan 600 users work with this system environ-ment where HP systems (rx6660 servers withHP-UX 11.31 and EVA-4400 storage units)make up the hardware component.

T. G. Dhandapani, Group CIO at TVS MotorCompany, explains: “We set ourselves the goalof finding an effective tool to counter ourever-rising and cost-intensive growth of datain SAP usage. Our database and our storageunits were growing all the time which hadimpacted on storage costs, performance,database update times and also restore times.”

Since last December, TVS Motor has beenusing Oracle Database 11g for SAP. It hasproven to be the ideal solution, deliveringsignificant improvements through itsbeneficial Advanced Compression features.

Industry:Manufacturer of two-wheelers(production capacity 2.5 mil-lion units per year);motorcycles, variomaticscooters, mopedsdd

Workforce:

7,800 (India, Indonesia)

Oracle products:

Oracle Database Rel. 11.2.0.1for SAP; size: 2.5 TB beforeAdvanced Compression withOracle Database 10g (10.2.04)

Key Benefits:

Space savings with optimizedmanagement, cost savings,significant database size reduc-tion, much better performance,reduced backup time, enablingfuture growth

SAP:

ERP ECC 6.04 (FI CO, MM, PP,QM, HCM/HR, PM, SM, PLM,Netweaver BW 7.01, PI (7.0),all modules active

Infrastructure:

HP rx6600 servers with HP-UX11.31, EVA 4400 storage

TVS Motor Companyhttp://www.tvsmotor.in

T V S M O T O R C O M P A N Y E N J O Y S S I G N I F I C A N TI M P R O V E M E N T S W I T H O R A C L E D A T A B A S E 1 1 g

“Opting for Oracle Database 11g and the Advanced Compression features was the right choiceand was certainly worth the investment. We could reduce the Database volume by 60 % and the response times by 56 %. The improvements and benefits gained are clear to see. We are already planning implementation of other 11g features such as Database Vault or NetworkCompression.”

– T . G . D H A N D A P A N I ,Group CIO, TVS Motor Company

11gD A T A B A S E

Oracle Advanced Compression at TVS Motor Company 55

Problem-solver: Oracle Advanced Compression

TVS Motor Company consciously opted forOracle Database 11g and Oracle Compressionin order to implement storage and databasemanagement optimizations. The IT teamworking for the growth-focused company hadto choose from three possible options.

Firstly, to significantly extend the storagesystems, but this would have resulted indisproportionately high costs and a relativelylong implementation period. Secondly, to use a data archiving concept andimplement this gradually, but this would havetaken a long time and the potential spacesavings would only have been marginal.And thirdly, to switch from Oracle Databaseversion 10g to 11g and to tap into the far-reaching database Advanced Compressionfeatures with the prospect of benefiting fromseveral of these at the same time.

“Since we had already enjoyed positive experi-ences with the Oracle Database 10g featureIndex Compression and we were able to bene-fit from very sustainable optimizations aftertesting with Oracle Database 11g, we decidedto rapidly upgrade our Oracle database toOracle Database 11g,” continues Dhandapani.

Firstly, the system was upgraded from 10g to11g (10.2.04-11.2.01). This process was asmooth and rapid one (not including prelimi-nary work/tests: 6 hours). Then AdvancedCompression was added and configuration/-settings/compression undertaken usingBRtools. The time taken for the compressionactivity was 18 hours.

Impressive and clear results

TVS Motor Company is delighted with theresults. “Opting for Oracle Database 11g andthe Advanced Compression features was theright choice and was certainly worth the invest-ment. The improvements and benefits gainedare clear to see. We are already planning the

implementation of other 11g features such asDatabase Vault or Network Compression.”

The before and after values are miles apartand some of the optimizations are huge. Forexample, using Oracle Database 11g AdvancedCompression, the company managed to reducethe size of its database (which had grownduring the 10g to 11g upgrade to around 2.3TB) by 60 percent to 0.8 TB. But that’s notall. Response times have improved dramaticallyby a massive 56 percent. Before using 11gAdvanced Compression, the database responsetimes were 550 milliseconds, now they are 240.

It has also been possible to cut the backup timefrom 9 to 3 hours. Advanced Compression hasalso been used successfully with the SAP Net-weaver BWwhich is also running on OracleDB.

Other Oracle Database 11g features firmlyin sight

What’s more, TVS Motor Company is alsousing other new Oracle Database 11g featuresin addition to Advanced Compression,including Real Application Testing (RAT)and Secure Files. RAT is a tool for testing andoptimizing changes under real conditions toassess their impact on workload before theyare adopted or go live, for example whenupgrading from version 10g to 11g. SecureFiles is a new type of data for storing largeobjects (LOBs). Unlike LOB technology, datastored in this format offers better performanceand simplified management. You could saythat Secure Files are compatible with databaseoptions such as Advanced Compression.

As TVS Motor Company’s CIO Dhandapaniconcludes: “By using Oracle Database 11g andAdvanced Compression we have gained majorspace savings and the cost savings aren’t badeither. Our entire disk space management nowalso has a beneficial and firm footing for thefuture.”

“We set ourselves the goal

of finding an effective

tool to counter our

ever-rising and cost-

intensive growth of

data in SAP usage. Our

database and our storage

units were growing all

the time which had

impacted on storage

costs, performance,

database update times

and also restore times.”

– T.G. Dhandapani,

Group CIO, TVS Motor

Company

Oracle Database Compression in SAP system

Database Size at PRD

Business Issues: • High cost on storages (Rs 60 lakhs)

• High DB response time (550ms)

• High DB update time (570ms)

• High restoration time (15 hrs)

Options available:• Upgrade the storage with the cost of 60 lakhs.

Cost and implementation time is high

• Archive the rarely accessed data – Time takenwill be high and the space saving is only marginal

• Compress the Database using the Oracle Database 11gfeature – We have selected this solution

Actions Implemented:• Upgraded the Oracle Version from 10g to 11g

(Prerequisite for Advanced Compression)

• Compressed the PRD database

Benefits:

• DB size has been reducedfrom 2.3TB to 0.8TB

• Backup time has been reducedfrom 9 Hrs to 3 Hrs

• DB response time reducedfrom 550ms to 240ms

• Update response time reducedfrom 570ms to 220ms

• CPU load on the DB server remainssame after compression (60%)

• No additional archive log generation

• Entire activity was completed by thein-house team zero investment byreferring SAP notes. BR*Tools wasused for DB compression

• DV & Network compression is planned

• SAP BI system was also compressedin the similar way. Space saving is 6.

Background:• Very high database size in PRD system around 2.3 TB

• Insufficient space in the storage in both PRD and DRlocation for future DB growth

2,5

2

1,5

1

0,5

BEFORE

AFTER

2,3

0,8

Database response time700

600

500

400

300

200

100

BEFORE

AFTER

550

240

610

410

210

10

570

220

DB update time down by 61%

DB size down by 1.5TB – 60% reduction

Result:

DB Response time down by 56%

56

Oracle Database 11g Advanced Compressionin SAP Systems at TVS Motor Company

Database size 2,5 TB 0,8 TB 60%

Database response 550 ms 240 ms 56%time

Database update 570 ms 220 ms 61%response time

Backup time 9 hr 3 hrs 65%

Item Bevore After Reduction Oracle Advanced Oracle AdvancedCompression Compression

Names from left: Suesh Tatikonda, Hari Sastri, TG Dhandapani(Group CIO), KN Swaminathan (GM-IT), Suresh T and Balaji S.

Industry:

Consumer Goods

Annual Revenue:

US$7.6 billion

Employees:

20,300

Oracle Products & Services:

• Oracle Database• Oracle Advanced Customer

Services• Oracle Sun Servers

E A S T M A N K O D A K C O M P A N Y O P T I M I Z E S C O M P L E X

E N T E R P R I S E - W I D E E R P S Y S T E M W I T H M I N I M A L

D O W N T I M E

Eastman Kodak Company (Kodak) providesimaging technology products and services tothe photographic and graphic communicationsmarkets worldwide. It operates in three businesssegments: Consumer Digital Imaging Group (CDG);Film, Photofinishing, and Entertainment Group(FPEG); and Graphic Communications Group(GCG).

Challenges

• Meet growing demands for performance,availability, and reliability for complex,enterprise wide SAP implementation onOracle Databases

• Provide onsite database administrator (DBA)training to keep in-house team up to dateon critical

Solution

• Worked with Oracle Advanced CustomerServices to facilitate a workshop on databaseservices for SAP environments for a dozenKodak DBAs, enhancing IT staff knowledgeand efficiency

• Enabled Kodak DBAs to log into productionsystems and see—in realtime —the changesthey should make, potential roadblocks tomonitor, and how to spot inefficient code

• Helped Kodak to manage a complex imple-mentation—including adding hundredsof new users to the system each year—byputting a change management plan inplace that helps to deal with fluctuationsin capacity demands

• Developed a plan for patching SAP databases• Enabled Kodak to meet its service level

agreements, due to Oracle Database’sreliability and comprehensive standbyfunctionality for disaster recovery

• Used Oracle’s fail-over capabilities to enableKodak to move to two new data centers, aswell as incorporate new subsidiaries asnecessary, while meeting downtime goals

• Leveraged Oracle Advanced CustomerServices for guidance around three majordatabase upgrades, helping Kodak tominimize risk and complexity associatedwith systemwide upgrades and completethe projects on time and within budget

“Supporting a global business running SAP as an enterprise solution is challenging. OracleAdvanced Customer Services understands this best, working closely with our excellent DBAsto maximize performance. Oracle’s capabilities are always there for us; they never fail us.Today’s business is ever changing, but through four major releases, we’ve met the challengesand have been successful.”

– K A R E N S C H U H ,Senior IT Architect, Worldwide Information Systems –Global Operations, Eastman Kodak Company

EASTMAN KODAK COMPANYRochester, NYwww.kodak.com

Oracle ACS for SAP at Eastman Kodak Company 57

58

The Company

EDP – Energias de Portugal is one of Portugal’slargest companies and also one of Europe’smajor electricity generation, distribution andtrading. It has a strong presence in Spain, US,Africa and Latin America, mainly in Brazil.In 2007, EDP announced that 39% of its pro-duced energy came from renewable sources andthat it was aiming for a 75% target by 2013.To achieve that target, EDP bought the UScompany Horizon Wind Energy in what wasthe largest deal in renewable energy to date,and made EDP the world’s fourth largest windpower producer.

Beginning 2008, it became clear to EDP thatthey were facing important decisions aboutthe future of their IT systems. At that time,EDP was running their core business in anERP system within a Mainframe environment:

• 3-node Parallel Sysplex with 6400 MIPS

• DB2 v7 for SAP

• 40 TB databases

• 5 x IBM P561, 16-core AIX

But these systems were facing severe operationalchallenges:

• The growth rate of the largest tables was onthe verge of becoming blocked by DB/2 v7partition size limit

• The processing capacity was, on average,more than 90% usage

• There was no space to provision for newfunctionalities

To EDP, two very different paths laid ahead:

• Stay with the current Mainframe technology,replacing the existing equipment with new,more powered machines, and then upgradethe database to DB2 v8 and later to DB2 v9

• Migrate to UNIX/Oracle technology

The Challenge

The first path was the easier one, but it wasalso the most expensive and it was really justa postponing of the problem. The rewards ofthe second option were many, but the pathwas not without obstacles:

• EDP relied on IS-U for all their sales,invoicing, 24x7 customer service (call center)and, as such, downtime had to be minimal

• The data on all environments accountedfor more than 40 TB of data and IS-UProduction is 14 TB in size. The first runsof the SAP unload procedure for IS-U tookmore than 13 days, which was a totallyunacceptable downtime

• The IS-U SAP version was 4.6C and hadno support for table splitting which madethe migration using only SAP tools impos-sible

Since the single use of standard SAP toolsR3Load/Migmon was not viable, two otheralternatives were analyzed:

• To copy the oldest data from the largesttables to temporary tables, would eventuallyreduce the migration time but requiredchanges in the productive system and wasvery dependent on application changes

• Choosing a hybrid migration strategy usingSAP tools for the smaller tables and develo-ping special tools to handle the 8 largesttables. This seemed the best alternative

At the end of July 2008, a decision was takento go with the UNIX/Oracle migration beforethe year end. A migration strategy was preparedusing direct path unload/load tools, named-pipes, network aggregates and other similarstrategies to accelerate this migration speed.The maximum acceptable downtime was 5days, including a 3 day weekend.On December 5, 18:00 WET, a Friday, themigration began.

S A P M A I N F R A M E M I G R A T I O N

E D P C A S E - S T U D Y

The Results

All the 7 SAP Systems (including productive,quality and development) were migrated in3.5 months, meeting all milestones on-timeand on budget.Significant service improvements wereaccounted for:

• Overall dialog response time reducedby 35%

• Database response time reduced to 1/3

• IS-U batch reduced in 3 hours

• Seven times more invoices produced perminute

• Online full backup (and restore) in half thetime of before

• No downtime needed to perform backups

• Average processing utilization of less than10% on the new environment compareswith more than 90% of the previous 6400MIPS 3-node Mainframe cluster

• 1/20th of direct infrastructure cost

Mainframe Migrat ion to Oracle Database 59

The Migration

The new environment was composed of

• 2-node cluster Sun Microsystems M800032 core production DB servers

• 4 x Sun Microsystems T5240, 16-coreproduction application servers

• 2-node cluster Sun Microsystems M500024-core, quality DB servers

• 2 x Sun Microsystems T5240, 16-coreproduction application servers.

The team used the BMC Unload Plus andOracle SQL*Loader to migrate the 8 largesttables. Each partition was unloaded in parallelwith direct path. When completed, it wastransferred by FTP to a UNIX named pipe,and immediately loaded into Oracle databaseswith SQL*Loader direct path. When the loa-ding of the table was finished, its indexeswere immediately generated.

All remaining tables were migrated using thestandard SAP R3load and migmon process.The list of intermediate steps and totalduration of the migration were as follows:

Tuesday, December 9 at 8:00 AM, the firstworking day of that week, the system wasavailable to a few restricted users. The nextday, Wednesday at 8:00 AM, all users had fullsystem access to the new environment.

After:Before:

Unload TableBMC DBUnload

ftp

ftp

ftp

ftp

Load Table sqlldr

Part 1

Part 2

...

Part n

Part 1

Part 2

...

Part n

60

Profile: National Foods

National Foods with headquarters in Melbourneis one of Australasia’s largest food and beveragecompanies with a revenue of USD 3.56 billionin 2009, producing household-name brandsin milk and dairy beverages, juice, fresh dairy,cheese and soy. National Foods is part of LionNathan National Foods, Australasia’s largestfood and beverage company.

Today, National Foods employs more than4,000 people. In addition to direct employ-ment, the company makes a significant con-tribution to the Australian and New Zealandeconomies. National Foods is also a majorsupporter of local industry through sourcingof local raw materials and an integral part ofthe retail economy.

In Australia, National Foods is the only milkbusiness servicing the entire national marketand buys 2.3 billion liters of milk that comesfrom more than 1,000 Australian farms toproduce a range of full cream, flavored andmodified fresh and UHT milks. The companyalso produces a range of popular block andpremium specialty cheeses and is prominentin the soy beverage market. Over the comingyears, National Foods will make a best practicemarketing investment and focus on higherpotential core brands to drive revenue and mix.

Focus on optimization

Information technology has long been anessential ingredient in day-to-day business atNational Foods. Recent years have seen anincrease in IT use in almost every area of thecompany, in a trend which is still continuing.This is due in part to the acquisitions by thewell-known Australian food company.

National Foods is an established user of coreapplications such as SAP ERP ECC 6.0,Netweaver BI and SCM and has graduallyincreased the number of functions it uses inthese solutions. At the same time, the ITinfrastructure linked to these solutions hassteadily expanded. In response, both the servercapacities (HP Superdome) and storage systemshad to be gradually enlarged. The data volumeof the database management system used forthe application environment, ECC 6.0 andOracle Database (Release 10.2.04), was alsogrowing rapidly – eventually peaking at over7.6 TB. Meanwhile, more than 1,700 users aremaking intensive use of the applicationsolutions.

“The application environment and theassociated IT infrastructure involve enormouscosts. This means we’re always looking toincrease IT efficiency and use tools or techno-logies with an optimization effect,” saysGlenn Cadman, one of the team responsiblefor SAP at National Foods. Around five monthsago the expansion-focused business found justwhat it was looking for in the database featureOracle Index Key Compression. “We benefitfrom Oracle Key Compression in numerousways,” says Cadman.

Industry:Food and beverage companyproducing household-namebrands in milk and dairybeverages, juice, fresh dairy,cheese and soydd

Workforce:

4,000 in Australia, New Zealand, Malaysia, andSingapore

Oracle products:

Oracle Database 10.2.04, SAPECC size 7.6 TB before IndexKey Compression

Key benefits:

Significant database sizereduction of 26.6 percent,index size reduction of 70percent, fast online implemen-tation in 3 months, reducedbackup volume, reducednumber of backup tapes

SAP:

SAP ERP ECC 6.0, Netweaver BI 7.0, SCM 5.0 and others,over 1,700 named users

Infrastructure:

HP Superdome (HP-UX),HP XP24000 Storage Systems

O R A C L E I N D E X K E Y C O M P R E S S I O N F O R S A P A T N A T I O N A L F O O D S A U S T R A L I A : E X C E E D I N G E X P E C T A T I O N S

“The database optimization feature Oracle Index Key Compression exceeded our expectations.Total index size was reduced 2.8 TB to around 875 GB, which meant considerable disk spacesavings. The total database volume shrank by 26.6% percent.”

– G L E N N C A D M A N ,SAP Technical Manager, National Foods

Index Key Compression at National Foods Austral ia 61

Immediate interest

At a regular meeting with Oracle, the conver-sation turned to the success other customershave had with database optimization in asso-ciation with SAP, and it was this that promptedthe idea of using Oracle Index Key Compres-sion. The potential for optimization offeredby Index Key Compression met with imme-diate interest from National Foods. OracleIndex Key Compression can dramaticallyreduce index and disk space by shorteningindividual indexes within index blocks by upto 75%. The tool also offers other benefitsfrom which business users stand to profit,including optimized I/O times, updates andbackups, as well as a slimmer database.

Cadman explains: “The potential for optimi-zation offered by Oracle Index Key Compres-sion was exactly what we were looking forand it fitted in perfectly with National Foods’ongoing efforts to increase efficiency.”An archiving project that had been in thepipeline for some time had yet to deliver theurgently required space disk savings.

The implementation and roll-out of OracleIndex Key Compression went without a hitch.Even though the company allowed itself plentyof time for the database optimization projectwith Oracle Index Key Compression, it tookjust three months from the meeting where theidea was first created until the tool went intoproductive use for the first time.

The first stage involved identifying the top20 indexes of 10 GB or more in size. Theseindexes were then compressed with OracleIndex Key Compression on a test system toanalyze the situation before and after compres-sion. “The difference was striking,” Cadmanrecalls. “The Oracle compression featureachieved reductions of 40% - 90% on thesehuge indexes, one massive index: VBOX~0reduced from 1.35 TB to 400 MB. We werevery impressed.”

After these tests, optimization was extendedto more indexes and performance tests wererun. The Australian food giant was then finallyable to roll out Oracle Index Key Compression.

Significant savings Looking to the future

National Foods was delighted at the resultsachieved with Oracle Index Key Compression:“The Oracle database optimization featureexceeded our expectations. We were able toreduce the total index size from 2.8 TB to875 GB, which meant considerable disk spacesavings. The database volume shrank by 26.6percent.”

The company also achieved greater efficiencyin another respect. By opting for Oracle IndexKey Compression, it has reduced its backupvolume at the same time in terms of bothbusiness copies and disaster recovery backups.At National Foods these are stored on tapes,and thanks to Oracle Key Compression thecompany now needs fewer tapes than before.

In terms of compression, National Foods isalready contemplating further optimizationprojects – in conjunction with an upgradeto Oracle Database 11g Release 2 for SAPplanned for deployment in 2011.

Oracle Database 11g comes with AdvancedCompression, a range of additional compres-sion features such as OLTP Compression,SecureFiles Compression, RMAN Compres-sion, Data Guard Network Compression andData Pump Compression. This means thatdatabase compression can be used not onlywith Warehouse applications but also appli-cations with mixed workloads and OLTPapplications. Advanced Compression alsoprovides effective support for unstructureddata in the shape of SecureFiles Compression,for example in typical content managementor XML applications.

“The potential for

optimization offered

by Oracle Index Key

Compression was

exactly what we were

looking for and it

fitted in perfectly

with National Foods’

ongoing efforts to

increase efficiency.”

– Glenn Cadman,

SAP TechnicalManager, NationalFood

62

SAP platform migration completed over oneweekend

Carl Zeiss is one of the world’s leading opticaland opto-electronic firms, with a workforcenumbering more than 24,000. IT infrastructureis of great importance for such an innovativecompany with such a global reach. When thecompany decided to outsource to Siemens ITSolutions and Services, one of its main concernswas an optimum SAP migration process.

Carl Zeiss set aside one weekend for thedowntime of the key SAP platform for themarkets (EMEA, USA and APAC). Systemstability and reliability also needed to beensured after migration. Oracle addressedboth these concerns with its latest “Triple-O”online migration technology.

The project

Carl Zeiss uses SAP ECC 6.0 with SAP Net-Weaver 7.0 and Oracle Database 10g Release 2(10.2.04). The largest platform covered in thisarticle is based on a 2.5 TB database. If thetraditional approach of SAP LOAD had beenused to migrate this hefty database, it wouldhave taken around 40 hours to transfer the dataalone. The subsequent interface adaptationsand other follow-up work required would havemade the original requirement of migratingover one weekend impossible.

This migration project included variouschallenges:

• Migration of a database of this size, includinginterface adaptions and corrections, overone weekend

• Large number of interfaces (more than 200)

• Inclusion of EMEA, USA and APAC at thesame time

Implementation

The project was started in July and the actualcut over took place in mid-August.

In order to satisfy the requirements of CarlZeiss, Siemens IT Solutions and Services there-fore used Oracle Triple-O for the migration.This is available for a wide range of systemplatforms (UNIX, Linux, Windows) whichsupport SAP.

Triple-O consists of two components:

• O2OMigration from the source to the targetdatabase is started at a defined time. Oncecomplete, the new database is fully synchro-nized with the old one – although only tothe status at the start of migration. Butsince operations have continued during themigration, there is a delta which is usuallyvery small in terms of the volume of dataconcerned compared with the actual size ofthe database.

• This final update for the new target data-base is undertaken online using the Triple-Ocomponent. To do this, Triple-O records allthe changes which occur during O2Omigration in the source database.

O R A C L E T O O R A C L E O N L I N E M I G R A T I O NA T C A R L Z E I S S

Oracle to Oracle Online migration

(Triple-O) is a new technical way of

carrying out large system migrations.

This process enabled Carl Zeiss to

migrate its global ERP system in just

one weekend and without any note-

worthy availability restrictions.

Oracle Onl ine Migrat ion at Car l Zeiss 63

Once the migration is completed with O2Oand the IT operation has been closed for themigration – as planned – the databasechanges recorded are then updated in thetarget database. It is estimated that thiswill take around 30 minutes, freeing upa lot of time for interface adaptations,corrections, tests and the decision to go live.

A SAP target system was produced. Thesource system was migrated into this. Thecorrections expected during a migration atbasic SAP level and interface adaptations thenhad to be undertaken.

To ensure a successful migration, the actualprocess was tested twice with the assistanceof Carl Zeiss experts; once as part of a testmigration to the future target system andonce to the new test management system.

Everyone involved in the project was thereforefully prepared when the actual migrationstarted as planned on Friday. The final postingdate was 9 pm. The system was powered down.And it was soon made available again fortesting.

Synchronization took 30 minutes. Thefinancial and compliance checks and useracceptance tests required in the APAC,Americas and EMEA regions were thenundertaken.

Just before midnight on Saturday, the teamdecided to go live.

Technological platform: Oracle Triple-O

The new “Oracle Triple-O” online migrationtechnology is recommended when undertakinga whole host of recurring requirements in datacenters:

• Migration of large Oracle databaseenvironments to new system platforms inshort periods of time

• Reorganization of the database environment

• Database upgrades

• RAC implementations

• Installation of new and more powerfulsystem platforms

• Realization of new storage solutions

Oracle Triple-O offers efficient functions forensuring the transfer of data from source totarget system and uses the Golden Gatecomponent for data synchronization. TheOracle migration can be interrupted at anytime. The actual production platform is notrestricted in any way at any time.

Oracle Triple-O is SAP-certified.

For more information, please consult SAPNote 1508271 or go to www.oracle.com/sap.

Quote from Siemens

Oracle to Oracle Online migration

(Triple-O) is an innovative further

development of O2O which allowed

us to move several hours of weekend

work forward in the week for this

project.

64

The administration and SAP operation wassimplified considerably by using IBM GPFS (Global Parallel File System). For the resultinginfrastructure at Bauerfeind, GPFS is the re-quired clustered file system for SAP environ-ments running on the AIX operating systemto enable the Oracle 10.2.04 RAC nodes toaccess the same database tables simultaneously.GPFS also enables Bauerfeind to provision SAPsystems on different Power servers or LPARsrapidly and flexibly. This landscape deliversexcellent price-performance, as demonstratedby a VMS benchmark.

Customer Benefits around the clock

The continuous availability of business appli-cations around the clock is crucial for Bauer-feind. The window for planned downtime is extremely narrow, because the company hasinternational subsidiaries in nine time zones,and users need access to the SAP systems 24hours 7 days a week. This factor was a majorinfluence on platform selection and architecturefrom the beginning of the project.

In total, 500-600 people (approximately 50percent of the 1,100 licensed SAP users) areconcurrent users of the SAP ERP system.Additionally, there are many specialized usersof other SAP applications such as SAP CRMand SAP NetWeaver BW. Another importantcontribution to the total load on the infrastruc-ture is made by the approximately 2,000simultaneous B2B users. By integrating profess-ional users (suppliers of medical equipment,pharmacies, and medical practices) online intothe SAP eCommerce system, Bauerfeind canoffer a rapid and efficient ordering process, withdelivery within 24 hours.

Bauerfeind AGwww.bauerfeind.com

Bauerfeind AG, a leading German manufacturerof medical aids, needs to manage data volumesof currently 2.8 TB for production systemssuch as SAP ERP and SAP CRM, and 2.6 TBfor the SAP NetWeaver BW system. A further0.5 TB is required for other systems that areintegrated with the SAP environment.

In 2002, the company began designing amodern, centralized; corporate-wide businessmanagement strategy based on SAP BusinessSuite, and initiated a five year project programto implement the solution. In the course ofthis project, it was necessary to replace legacysystems like Brain AS and MAS 90, and builda completely new network infrastructure aswell as a new centralized storage solution.This solution had to be scalable to meet theneeds of the company as it continued to grow.

Very early in the project, Bauerfeind decidedto run the databases for the SAP environmentin an active-active configuration using multiplenodes in an Oracle Real Application Clusters(RAC) on IBM Power Systems servers with aUnix OS.

Replacing its legacy systems with a company-wide deployment of SAP Business Suite, newIBM Power Systems and IBM System Storageinfrastructure enables the SAP environmentto be managed in a flexible, dynamic manner.

O R A C L E R E A L A P P L I C A T I O N C L U S T E R S ( R A C )F O R S A P A N D I B M P O W E R S Y S T E M S :

T H E R I G H T C H O I C E F O R 2 4 / 7 O P E R A T I O N S

Additional SAP users can be integrated seam-lessly as the company grows with low admini-strative effort and operational costs, fewerperipherals and a significantly reduced networkcomplexity. Oracle Real Application Clustersprovides high availability for database servers.If an SAP application server detects a fault,GPFS enables rapid re-provisioning. PowerVMvirtualization provides high average systemutilization while maintaining constant responsetimes.

The IT team can serve many more systems andusers without increasing their headcount by ahigh degree of standardization in both the SAPenvironment and IT infrastructure. Additionally,to ensure a flexible and dynamic infrastructurethat would facilitate functional extensions andscale to support corporate growth, Bauerfeindnominated server virtualization as anotherprerequisite for the global SAP roll-out.

The SAP environment not only serves users atthe company headquarter in Zeulenroda,Germany; it also serves many of the foreignsubsidiaries remotely via VPN connections.These VPNs use fully redundant WAN networkconnections from several different providers,and can also use ISDN dial-up connections asa standby in case the WAN fails.

Bauerfeind uses SAP Dispatcher to manageinitial load-balancing at log-on in between thedialogue instances on the blades. To guaranteeefficient utilization of capacity on the OracleRAC database nodes, SAP users are groupedinto logon groups according to the main appli-cations that they use. These groups then prima-rily access tables on one or other of the twoRAC nodes.

The databases for the large SAP productionsystems run on IBM Power 570 servers in anactive-active cluster configuration. One reasonfor using Oracle RAC is to enable horizontalscaling by adding additional nodes to handle

growing workload. If one of the two database nodes suffers a failure, the other can take overthe whole workload, preserving 50 percent ofthe database server throughput and keepingsystems online until the broken node can berepaired. SAP Central Services for ABAP sys-tems (ASCS) are also moved to the remainingnode using the Oracle SAPCTL utility, elimina-ting this single point of failure.

Meeting Availability Requirements

To meet the availability requirements, Bauer-feind opted for a cluster solution on the data-base level. This was put into practice with anOracle Real Application Clusters (RAC) andconnected Oracle Clusterware. The underlyingtopology was designed with full redundancyfor every single point of failure, and the clusternodes were distributed between two separatelocations on the Bauerfeind campus for disasterrecovery reasons. Additionally, there is a third“quorum data centre” where dedicated serversand disks are installed as tie-breaker nodes.

SAP on RAC at Bauerfeind 65

Virtualization parameters for SAP Business Suite

66

This is important for very fast-reacting clustersto rule out so-called ‘split-brain situations.’A split-brain situation occurs when the networkconnection or the heartbeat between the twoactive data centres is interrupted. In this situa-tion, each of the independent GPFS and RACnodes attempts to take over the entire SAPsystem, because the cluster software assumesthat there has been a complete breakdown ofthe other nodes. Thus, a group of users wouldremain active on node A, while a second groupremains active on node B, both of which wouldbe running the same SAP instance.

The transactions that the two groups of userswould perform might then lead to inconsi-stencies in the SAP database, leading to datacorruption and making it impossible to managebusiness processes correctly. To avoid this situa-tion, the tie-breaker node is used, the clustersite accessing and reserving this disks firstbecomes primary, and leads during data resyn-chronization.

About Bauerfeind AG

Bauerfeind AG is a specialist manufacturer ofmedical aids, such as supports, orthoses, com-pression stockings and foot orthoses.

Headquartered in Zeulenroda, Germany, thecompany employs around 2,000 staff. In addi-tion to its manufacturing facilities, the com-pany also runs the Bauerfeind InnovationCentre, which works with scientists, medicalpractitioners and retailers to research anddevelop new products, and the BauerfeindAcademy, which provides training about thecompany’s products.

Starting in 1984 Bauerfeind established otherlocations in Europe, the US and Asia. Thecompany’s owner, Professor Bauerfeind, realizedthat the business needed to renew its corporateorganization structure in order to adapt success-fully to future business requirements. At theheart of his renewal strategy was the conceptof centralization, combined with the incorpo-ration of a joint stock company. Business pro-cesses were reorganized to provide a consistentand standardized corporate approach for thewhole company.

SAP landscape combining horizontal and vertical scaling

oracle.com/sapsaponoracle_de@oracle.com

Only Oracle Database11gRelease2 provides for

SAPcustomers

Copyright © 2010, Oracle. All rights reserved. Oracle is a registered trademark of Oracle Corporation and/or its a affiliates.Other names may be trademarks of their respective owners.

Oracle – the # 1 Database for Deploying SAP Applications

Oracle other DBs

Fully integrated, platform independent active-activeclustering solution for both SAP and database throughRAC and Clusterware/SAPCTL

Enhanced Add COLUMN Functionality

High Performance NAS Storage through Direct NFS

Online Patching

Real Application Testing Option

Updatable Standby Database

RMAN Backup Compression, RMAN Backup Encryption

SecureFile out-of-line LOB data compression

Deferred Segments Creations

Disk-Based Bitmap Indexes

Tablespace Encryption

Data Guard Secure Network Transport

Database Vault

Automatic Workload Repository (AWR)

68

C O N N E C T R I A M A N A G E D H O S T I N G A N D O R A C L E R E A L A P P L I C A T I O N C L U S T E R S ( R A C ) D E L I V E R S M A X I M U M U P T I M E F O R D E M A N D I N G E N V I R O N M E T S

“Oracle RAC and Connectria customized managed hosting is an ideal combination of reliabilityand scalability demanded by our SaaS solution.”

– J O H N P A T T O N , Managing Partner, VQS

VQS and ProgramScope

VQS is the developer of ProgramScope software,a SaaS-based program management solution.Development of ProgramScope started in 1997with the idea to create a new standard in pro-gram management software systems. Since that time VQS’s development team has conti-nued to aggressively develop additional featuresets and performance enhancements for its customers in the Telecommunications industry.ProgramScope has successfully reduced customer budgets by 60%, as compared to local Access databases or Excel spreadsheetinitiatives.

As a SaaS solution, ProgramScope enablescustomers to rapidly implement the softwarewithout internal IT support under a cost-effective monthly subscription model. End users are able to securely access ProgramScopesoftware 24/7 via the Internet.

Because ProgramScope is a mission-criticalapplication, VQS’s customers depend uponthe continuous availability of the solution. Asa result, VQS engineered ProgramScope withOracle RAC architecture. VQS also wanted to concentrate upon its core capabilities whichis developing and marketing software – notoperating and supporting IT infrastructure.Thus, it chose Connectria to host and managethe Program-Scope solution.

Connectria’s custom SaaS Managed Hostingsolution allowed VQS to immediately beginoffering its ProgramScope software to a broadermarket, without having to build and maintaina complex technology infrastructure or operatea 24/7 support organization. A key componentof Connectria’s custom SaaS Managed Hostingsolution was a flat monthly pricing model thatallowed VQS to accurately budget its costs andbuild a profitable business model for its SaaSoffering. Connectria’s ability to completelytailor its support services to meet VQS’s uniquerequirements was another key component inVQS’s successful SaaS offering.

Industry:

Cloud, Managed and ComplexHosting Data Center Outsourcing

Data Centers:

St. Louis, MO (2) Philadelphia, PA (1)

Oracle Products & Services:

• Oracle Database 10g• Oracle Database 11g• Oracle Real Application

Clusters (RAC) • Oracle Clusterware

Key Benefits:

• Hosting allows IT / management to focus upon business needs

• Oracle and Oracle RACexpertise as an extension of your organization

• More flexibility andscalability in use of SAP

• Greater SAP stability / high availability and performance

Corporate Headquarters:

10845 Olive Blvd. St. Louis, MO 63141 314-587-7000 (Phone) 800-781-7820 (Toll-free) www.connectria.cominfo@connectria.com

Oracle Partner – Connectr ia 69

As part of the Software as a Service (SaaS)implementation, Connectria’s engineers provided comprehensive configuration andintegration support to assist VQS during itslaunch, allowing VQS to greatly minimize its risk. Connectria also provides 24/7 Moni-toring, Management and Administration ofthe Program Scope web front-end and OracleDatabase 11i infrastructure hosted withinConnectria’s enterprise class data centers.

Connectria Managed Hosting and Data Center Outsourcing

As an award-winning Oracle Hosting Provider,Connectria has a strong background in 24/7business-critical Oracle hosting, includingOracle RAC environments, from its fault-tolerant World Class Data Centers.

Many companies, including Oracle, rely uponConnectria to host and manage Oracle databaseenvironments. Running complex Oracle environments requires an experienced technicalstaff with a strong knowledge of Oracle pro-ducts, database clustering and load balancingtechnologies.

Connectria is also an experienced SAP applica-tion hosting provider, with notable customerssuch as Paramount Studios and Caterpillar’sdealer network. SAP representatives and customers interested in more information may contact Connectria as indicated below.

Connectria HostingEast Regional Headquarters1060 First Avenue, Suite 400King of Prussia, PA 19406 USA215-639-3180 Office610-757-5896 Mobilesazzolina@connectria.com

70

“ O U R S A P C U S T O M E R S R U N O R A C L E ”

Freudenberg IT Delivers SME and Large Enterprise Hosting Solutions on Oracle RDBMS

Freudenberg IT relies on its years of SAP/Oraclehosting expertise and its unique dual data centerconcept to guarantee service levels to all enter-prises, regardless of size, and at a very compe-titive price. “We support SAP applications onHP-UX, AIX, Linux, and Windows platforms,and with the Oracle database, we are able todeliver the value, security, reliability, and scalability our customers require”, stated ScottLaBouliere, SVP of Hosting Operations forFreudenberg IT USA.

Why Freudenberg IT prefers Oracle RDBMS

• Rock solid operational reliability

• Highly scalable regardless of database sizes

• Supported across multiple operating systems

• Platform independent

• Established monitoring and managementtools integrate into Freudenberg IT’s GlobalActive Monitoring System

• Architecture designed for multi-userEnterprise level I/O

• Excellent disaster recovery options

Freudenberg IT is committed to providing SAPhosting services to all enterprises. Their toptalent, advanced resources and nimble size enables them to provide the correct balance ofservice and quality that larger outsourcing serviceproviders often fail to provide. Freudenberg ITmaintains its own data centers and full-timeemployees and does not subcontract SAP opera-tions. In addition they have:

• SAP/Oracle hosting focus and expertise(certified SAP Global Hosting Partner)

• FIT is SAS 70 Type ll compliant

• FIT has been certified by SAP as one of theirfirst Global Cloud Support Services Partners

• Standard Metro Data Center Cluster conceptin all locations worldwide for cost effectivedisaster prevention/recovery as a standardcustomer service offering

• FIT offers a Geographic DR solution in theUS at a Freudenberg Data Center over 750miles away, and a Global DR solution to ourGerman data center

• 4-zone security model (building, office, datacenter, logical) with access control and 24/7camera surveillance

• Redundancies in the data centerinfrastructure (Power, UPS, HVAC,communication lines)

• Standardized platforms and vendoragreements worldwide (SAP, Oracle, IBM,HP, EMC, NetApp, VMware, Cisco)

• Standardized proactive monitoring andsupport of all hosted systems worldwide

• 24/7 International Call Center using a‘Follow-the-Sun’ concept

• Flexible service level agreements withperformance penalties

• Data centers located in North America,Europe, and Asia – wherever your businessmay be

SAP/Oracle Hosting Service Packages

Freudenberg IT has developed two main ser-vice offerings that incorporate standard disasterrecovery using its dual data center concept. The two data centers are connected with fiberoptic connections (owned and operated byFreudenberg IT).

This avoids the high telecommunication coststypically incurred when maintaining a DisasterRecovery concept between two data centers(Note: there is no usage charge for this line).Standard to all hosted systems, regardless ofwhich data center they are in, is tape librarybackup to the other data center. Additionally,all hosted 3-system SAP landscapes will havetheir Quality Assurance system located in theother data center. In this way, Freudenberg IT has standardizeddisaster recovery for all of its customers - at noadditional charge.

Freudenberg IT LP601 Keystone Park Drive,Suite 600 Morrisville, North Carolina 27560Phone: +1 (866)-705-6385Fax: +1 (919) 321-0258

info@freudenberg-it.comwww.freudenberg-it.com

Hosting with Oracle at Freudenberg IT 71

In the case where the data center with aProduction system becomes inoperable, theQuality Assurance system along with the tapebackups can be used to recreate the Productionsystem and bring it online. In the case wherethe data center with the Quality Assurancesystem and the tape backups becomes inope-rable, the Production and Developmentsystems will still be running. The QualityAssurance system will be recreated and thetape backups redirected to the tape drive unitin the remaining data center.

SAP Application servers are allocated tocustomer SAP systems based on the numberof SAP users. These application servers are alsodistributed between both data centers so thatat least half the Application Servers will stillbe available in the case where one of the datacenters becomes inoperable. Freudenberg ITdoes not charge extra when additional appli-cation servers are required to maintain agreedupon service levels.

Freudenberg IT is responsible for all LANlines within each data center. WAN lines intoeach data center can either be dedicated toeach customer or shared (i.e. Freudenberg ITInternet Lines using SONET with multiplepath redundancy) using VPN access. The choiceof network security concept, communicationline carrier, data line type, bandwidth, associatednetwork devices, the backup data line method,and actual location of the WAN entry point(the customer’s location(s) and/or a FreudenbergIT data center) is mutually agreed upon bet-ween the customer and Freudenberg IT and isdefined in the hosting contract service levels.

FIT Compact SAP Hosting Package

This package is for customers looking to runtheir SAP applications on the highly-scalableIntel architecture. The hardware platform isHP/Intel servers running Linux or Windowswith an Oracle database. System Availabilitycommitments range from 99.5% to 99.9%.These platforms run with a shared EMC orNetApp enterprise storage device.

FITvFlex SAP Hosting Package

Virtualization Option: This architecture provides added flexibility in load-balancingand enables capabilities to reduce both plannedand unplanned outages. This architecture cansupport either Windows or Linux, and utilizesvirtualization capabilities through bare-metalproducts.

High-Availability Option: This architectureleverages virtualization capabilities throughbare-metal products, as well as advanced enter-prise storage solutions. Data mirroring is usedacross the two data centers, supported withstand-by virtual servers at the opposite datacenter. This provides for an Availability of99.9%, and an improved Recovery TimeObjective (RTO), and Recovery PointObjective (RPO) beyond the standard 24 hoursand 4 hours respectively.

FIT Professional SAP Hosting Package

This hosting package is designed for a higherlevel of hardware redundancy. The hardwareplatform is either HP’s Integrity servers run-ning HP-UX, or IBM p-series servers runningAIX. Each of these servers run with an Oracledatabase and a shared EMC or NetApp enter-prise storage device.

“We are extremely proud

of the strong relationships

we have built with our

customers. They view us

as their “trusted advisor”

for all things SAP related.

Due to this fact, we have

achieved 100% customer

retention and 100%

customer referenceability.”

– Todd Kemmerly,

SVP of Sales & Marketingfor FIT Americas

The shadow system becomes the Productionsystem and original Production system willbe recreated and assume the role of shadowsystem. Shadow-based RTO is less than 1hour (no need to reconfigure the QualityAssurance system or attach the other SANstorage device) and RPO is less than 1 minutebefore the logical error (but all data enteredafter the logical error will not be available inthe shadow database so the customer musthave all SAP users cease their work as soon asthe logical error is detected).

Interested in a cost-effective SAP/Oraclehosting solution? Please contact:

Freudenberg IT LP601 Keystone Park Drive, Suite 600Morrisville, North Carolina 27560Phone: +1 (866)-705-6385Fax: +1 (919) 321-0258E-mail: info@freudenberg-it.comwww.freudenberg-it.com

“We’re very proud of the

fact that we have 100%

Customer Retention since

1995. Our average production

system availability since 2005

has been over 99.97% – with

Oracle we are able to deliver

the value, security, reliability,

and scalability our customers

require”.

– Scott LaBouliere,

SVP of Hosting Operationsfor Freudenberg IT USA

72

Advanced Mirror Option: This add-onpackage is for customers with large amountsof data who need to reduce RTO and theRPO even further. The Professional package is enhanced with immediate and automaticmirroring of data at the CPU/OS level to 2SAN storage devices – one in each data center.(CPU/OS-based mirroring is used for serverboot disks as well.) When the Productionsystem and/or data center becomes inoperable,the SAN storage device in the other data centercontains the entire customer’s data up to thelast successful data write transaction. It is reconfigured and attached to the QualityAssurance system, the SAP instance is startedand brought up as the recovery Productionsystem. SAN-based RPO is less than 1 minute.Similar capabilities are offered by our NASstorage solutions as well.

Plus Shadow Option: This add-on packageis for customers with large amounts of datawho need to reduce overall RTO and RPObut who also need a low RTO and RPO whenlogical database errors occur (e.g. user errorresulting in mass deletion of master data). The entire production (active) SAP landscapeis shadowed with a passive SAP landscape inthe other data center. Using Oracle DataGuard in Redo Apply mode, DB redo logsare copied to the shadow landscape on a regu-lar basis. At pre-determined periods (e.g. every4 hours) the redo logs will be applied to theshadow database to keep it consistent withthe Production database. This increases systemavailability to 99.9% or higher. When thecustomer becomes aware of a logical databaseerror, they immediately contact FreudenbergIT with a critical call. Hosting personnelimmediately shutdown the shadowing process. After analysis of the redo logs, theshadow database can be updated to reflect theproduction database just before the logicalerror occurred.

Hosting with Oracle at Freudenberg IT

Metro Data Center Cluster Concept Diagram

Freudenberg IT is the internationally active solution provider for SAP and MES (Manufacturing Execution System) outsourcing and consulting.Pre-configured solutions offer the security of global standards. Freudenberg IT combines these standards with tailor-made elements to adapt themto customers’ specific requirements. Freudenberg IT designs, implements and optimizes IT infrastructure, operates SAP with application hostingand provides application management services. With the adicom® Software Suite, Freudenberg IT offers medium-sized and large companies a holisticMES solution for production and human resources planning and control. Freudenberg IT is part of the Freudenberg Group, and is represented at18 locations in Europe, America (including Mexico and Canada), and Asia and employs about 600 associates throughout the world.

Oracle Partner – Delta Consult ing 73

Delta

For additionalinformation regardingDelta Consulting,please visit our websiteat www.go-delta.comor contact:Jack Tomb, Partner at610-558-1730.

Delta Consulting, Inc. is a SAP-focused consultancy offering extensive SAP consultingservices and Software components for it’s SAP customer base. Delta has a deep rootedbelief that the successful implementation of an SAP solution involves much more thaninstalling software – it requires the integration of people, processes and technology.Our extensive SAP expertise and multi-disciplinary business backgrounds makes Deltaconsultants uniquely qualified to effectively deliver a broad range of SAP solutions.

D E L T A C O N S U L T I N G

As a certified SAP Services Partner for over 11 years and a member of the Oracle PreferredPartner Program (OPP), Delta Consulting ispleased to announce its selection by Oracle to extend its agreement to provide support services for Oracle Real Application Clusters(RAC). Using SAP with Oracle RAC offersa unique solution for SAP customers alreadyrunning Oracle by providing them with a totalsolution that provides high availability andscalability. Our team includes highly skilledand experienced Oracle DBAs who are trainedand certified in SAP basis administration.

Oracle Database 11g is the highly scalable andreliable database for mission critical SAPsolutions. Our commitment and focus on thistechnology enables Delta Consulting to bringthe best practices for migrating an existingSAP installation from a single instance Oracledatabase to a multiple instance Oracle RACcluster database configuration.

Services to be provided by Delta Consultinginclude:

• RAC Implementations• Database Migrations• Tuning and Performance Optimization• Backup/Recovery and Hot Standby Solutions

Over two-thirds of all mid-sitze to high-endSAP customers run their applications on Oracle.With SAP’s endorsement and certification ofOracle Database 11g, the motivation to im-plement RAC include:

• Higher Availability– New Requirements– Maintenance window negotiation– More and more work places rely

on SAP ERP

• More Flexibility– Dynamical growth by adding servers– Better reuse of equipment

• Cost Savings– Buy cheaper servers (scale out)– Reduce maintenance costs

Want to increase the ROI on your existingSAP system? Working with Delta Consulting,we can help you explore areas where you canleverage industry best practices and make current processing even more efficient. Weoffer a wide array to help you take advantageof your SAP investment.

Delta Consulting, Inc.5 Christy Drive, Suite 109Chadds Ford, PA 19317Toll Free: 1-888-461-5553Phone: 1-610-558-1730E-mail: info@go-delta.comWebsite: www.go-delta.com

74

A L L 4 I T F O C U S E S O N D E L I V E R Y S O L U T I O N S

F O R S A P O N O R A C L E

From a tactical point of view, All4it has madesignificant investments in programs for theOracle for SAP organization which include:Global Technology Center, training programsand Oracle Database 11g Roadmap @ SAP.

All4it combines the best of Oracle Database,SAP compliance and superior support to deli-ver optimal results. This approach is built onthe continuity of the following key drivers:

• Understanding customer issues andupstream phase of study and design

• Technical project management with localsupport from Oracle Advanced CustomerService division (ACS)

• Integration of the best technologies withthe standard manufacturers and nowOracle Exadata

• High value outsourcing

• Hosting through our partners such asInterxion, Telecity, TeleHouse,Globalswitch, and Equinix

The partnership between Oracle Database,SAP and All4it has a long history thatcontinues to be successful. Today, All4ithas over 50 Oracle RAC/SAP references!

All4it Group

Oracle Partner – Al l4 it Group

IT Strategy and Transformation

All4it’s IT strategy is to help companiesachieve greater business value by optimizingtheir investments and transforming theircapabilities and SLAs.

Founded in 1997, All4it was initially com-prised of senior consultants that deliveredadvisory services for high value-added tech-nology around the Oracle database for SAP.This included projects, services, hosting andoutsourcing.

Over time, and through the expertise gainedthrough large enterprise level projects, All4itnow offers a wide range of vertical services,from physical infrastructure to the businessborders of the information systems. With thisknowledge, All4it has managed to identify amarket that supports projects involving verylarge Oracle Database & SAP landscapes.

All4it has led many successful ECC/Oracledatabase migrations and major implementa-tions of new Oracle features: Real ApplicationTesting, advanced compression, Flashback &Data Guard, Securefiles, Database Vault andnow Oracle Database 11g Release 2 RAC withASM.

• For additional informationregarding All4it,please visit our website at www.All4it.comor contact Olivier Lambert at+33 6 08 73 09 92

Oracle Sun Col lateral Reference List 75

K E Y I N F O R M A T I O N A B O U T O R A C L E S U N I T I N F R A S T R U C T U R E

F O R S A P ( S T O R A G E , S Y S T E M S , O S , V I R T U A L I Z A T I O N ,

A N D M A N A G E M E N T )

Overview:

• Oracle’s Full Line of Integrated Sun Serversand Storage Systems

• Oracle Infrastructure Solutions for SAPApplications

• Oracle’s Platform for SAP Solutions

• Oracle’s IT Infrastructure for OptimizingSAP Environments

Solaris:

• Oracle Solaris 10

• Oracle Solaris 10: Performance Advantages

• The Role of Solaris 10 in Support of SAPEnterprise Applications

• Performance and Efficiency for SAPSolutions: Oracle Solaris 10 on Intel Xeon-Based Servers

• Leveraging the Power of Oracle Solaris 10on Intel Xeon Processors for SAP Solutions

• Minimizing Downtime in SAP Environments

• Deploying SAP NetWeaver Master DataManagement on Oracle Solaris Containers

Storage:

• Better Storage Solutions with Oracle’s SunZFS Storage Appliance for SAP

• Oracle Sun Storage 7000 Unified StorageSystems and XML-Based Archiving for SAPSystems

Systems/Servers:

• Oracle’s Full Line of Integrated Sun Serversand Storage Systems

• Sun SPARC T5440 Server

• Configuring SAP Business Objects forScalability and Performance on OracleSystems

Virtualization:

• Oracle Virtualization Technologies and theSAP NetWeaver Adaptive ComputingController

• SAP ERP in the Cloud, Using OracleInfrastructure Technologies

• Minimizing Planned Downtime of SAPSystems with the Virtualization Technologiesin Oracle Solaris 10

• Minimizing Downtime in SAP Environments

Other:

• SAP BWA on Oracle’s Sun Systems

• Oracle Sun Systems for SAP Mid-SizedBusinesses

Some key literature (Solution Briefs, Data Sheets and White Papers) can be found at oracle.com/sap

http://www.oracle.com/technetwork/systems/index.html

http://www.oracle.com/technetwork/server-storage/solaris/overview/index.html

http://www.oracle.com/us/solutions/sap/infrastructure/index.html

Here you can find the following and download additional documents:

76

O R A C L E A D V A N C E D C U S T O M E R S E R V I C E S F O R S A PDatabase Services for SAP Environments

Oracle Support for SAP

A key attribute to the deep customer focusedpartnership with SAP, is SAP’s requirementfor a permanent onsite technical staff. These“Centers of Expertise” staff SAP’s OracleDevelopment Level Support queue and provideimmediate assistance for a wide range ofactivities ranging from critical issue support to “production down” outage situations. TheCenters, located in Walldorf, Tokyo and PaloAlto, also assist SAP customers with a widerange of proactive support in areas such asmanagement of increasing data volumes, per-formance optimization, setup of high availabi-lity solutions and data exchange between theSAP system and other Oracle databases. TheSAP-Oracle integrated support model drawsfrom over 20 years of close-in collaborationand delivers a highly responsive and anticipatorylevel of service.

Oracle Direct Customer Support ThroughAdvanced Customer Services

In addition to the integrated support with SAP,many customers choose to engage Oracle Support directly to help achieve even greaterperformance and ROI from their SAP-Oracleconfigured environment. These services areavailable through Oracle’s Advanced CustomerServices (ACS) organization. AdvancedCustomer Services experts deliver personalizedservices directly to customers worldwide tomaximize performance and increase productivityfor all Oracle systems.

“SAP works in partnership with Oracle to provide quality system support. Many of ourjoint customers however, require even higherlevels of support for their database environ-ments to leverage maximum Oracle capabilities.Our annualized services take support to thenext level”, explains Larry Abramson, SeniorVice President, Oracle Advanced CustomerServices.

The services provide for three levels of annuali-zed operational support, Assisted ServicesEngagements and onsite Technical SkillWorkshops. As SAP certifies new versions ofOracle databases, as with Oracle Database 11g,that deliver greater speed, scalability andreduced IT costs, Oracle Advanced CustomerServices has the expertise and certifications tohelp customers adopt and leverage this tech-nology for SAP applications. In addition, onsiteassistance in deploying and leveraging Oracledatabase features such as Database Vault,DataGuard, Partitioning and RAC is availableto ensure proper configuration and set ups withSAP application requirements. All AdvancedCustomer Services Database Services for SAPEnvironments are delivered by Oracle expertswho are skilled in maximizing Oracle techno-logy contributions to overall system perfor-mance, stability and recoverability.

Oracle with SAP Expert GuidanceTailored to Your Business

Database Services for SAP Environments offersthree levels of annualized services that can becombined with engagements and workshopsto meet your specific needs.

Advanced Support Assistance – facilitates andexpedites service requests through a singlepoint of contact. Your Service Delivery Manager(SDM) ensures that the right people and orga-nizations are aligned with meaningful actionplans resulting in more efficient and effectiveissue resolution.

Business Critical Assistance – combines servicerequest resolution with proactive advice andassistance tailored to your specific operationsand projects. Your SDM coordinates the effortsof a team of engineers who develop backgroundcapabilities on your company and your IT goals,and then assist with ensuring a successful out-come for each of your projects.

Oracle Advanced Customer Services (ACS) for SAP 77

Solution Support Center – offers our mostcomprehensive service, with a team of focusedengineers that are deeply aware of your environ-ment, operations and projects. This focusedteam of engineers is available to you through a direct access hotline to provide assistance forcritical Service Requests and a range of proactiveservices including assessments and root causeanalysis.

Oracle/SAP- Oriented Workshops andEngagements

To build your IT staff’s capabilities and confi-dence in optimizing the Oracle database in aSAP environment, our workshops are createdand delivered by specialists who know how SAPapplications interact with Oracle databases.With the content drawn from a long history of technical partnership with SAP, OracleAdvanced Customer Services provides thefollowing Technical Skill Workshops:

• Fundamentals of Oracle database for SAPERP (Level I)

• Oracle Advanced Performance Tuning forSAP ERP (Level II)

• Oracle Expert for SAP (Level III)

• Oracle Database 11g for SAP Business SuiteTechnical Skills Workshop

• Oracle Database Administration for SAPBusiness Intelligence

• Oracle Real Application Clusters for SAP

• SAP ERP ABAP Tuning with Oracle Database Platform

In addition to established portfolio of work-shops, a new workshop, Oracle Security forSAP ERP Customers is now available onrequest.

Designed to help customers deal more effec-tively with external and internal complianceand security requirements, the workshop focu-ses on how to leverage the Oracle databasefeatures to safeguard their deployments at thedatabase level. Key areas include: database-usersecurity, auditing, network security, TransparentData Encryption and Oracle Database Vault.

To further enhance the value, these TechnicalSkill Workshops can be modified and enhancedto help ensure alignment with your specificsituation and goals. Technical Skill Workshopsare specific to your company and are scheduledbased on availability.

Many customers find that deep Oracle andSAP experience and expertise is necessary toimprove database performance and system sta-bility, when upgrading or moving the databaseor when leveraging Oracle database features.

Our most popular engagements include:

• Database Health Check

• Database Partitioning

• SAP ERP Administration Concepts

• Review and Proof of Concepts

• Hot Standby/Data Guard Implementation

• Backup/Restore/Recovery

• RAC Setup Assistance

• HW Migration “O2O”/Oracle (AdvancedCustomer Services as Provider)

• HW Migration Assistance “O2O” Packages(Advanced Customer Services as Assistance)

• Database Migration Assistance

• Database Reorganizations

With Advanced Customer Services DatabaseServices for SAP Environments, you enjoy apreferred relationship with Oracle subject-matter experts, IT professionals, and developersto maximize the value of your Oracle environ-ment.

Database Healthcheck/Performance Analysis

Performance is a primary key to success in theintroduction and operation of a SAP systemfor all SAP customers. Our specially trainedstaff, not only knows the Oracle database indetail, but is also trained in the intricacies ofOracle in a SAP environment. Both at thebeginning of a deployment and at regularintervals over the application life-cycle, Data-base Healthchecks can ensure proper configu-ration and tuning for optimum performance.

78

High Availability/Backup Concepts

Unavailability of the SAP system leads to cata-strophic problems for most customers, bothlogistically and financially. In order to minimizethe risk of unplanned downtime in a missioncritical environment, IT organizations mustpro actively plan for failover and recoverability.Oracle database products enable differentapproaches, such as hardware clusters, mirrortechnologies, standby databases, RAC and DataGuard. Oracle Advanced Customer Servicescan advise on the comparative advantages anddisadvantages of these different approaches asit applies to your particular situation and, ofcourse, assist with the implementation of thechosen solution.

Oracle RAC Enablement for SAP

The “Real Application Clusters” (RAC) optionenables the distribution of your databaseinstance across different servers, or nodes. Thisoffers new possibilities in the area of high avai-lability of an Oracle database system, and alsoprovides greater flexibility in the dimensio-ning and scalability of system resources.Oracle Advanced Customer Services providesprofessional services, in the areas of planning,technical workshops and implementation, toassist you with enabling RAC for your SAPenvironments.

Database Migration Services for SAPThe majority of all SAP ERP installations runon an Oracle database. The Oracle AdvancedCustomer Services for SAP group is certifiedby SAP for database migrations and can assistcompanies who wish to migrate their SAP Business Suite installation from a non-Oracledatabase to Oracle. A much valued aspect ofOracle’s migration services is the deep fami-liarity of the change from a DBA perspective.Oracle Advanced Customer Services can assistyour staff in executing a migration plan whilefamiliarizing them with the new database ope-rations.

O2O Transition Services Extremely QuickDatabase Reorganizations and Transitionsfor SAP Systems

Oracle is the number 1 database provider inthe SAP ERP and SAP BW market space.To provide our Oracle DB–SAP customerswith the best possible support, Oracle hascreated a service program that gives customersa broad range of services from which to choose.We have expanded this program to includespecial services in the areas of “HeterogeneousDatabase Migrations” and “Database Reorgani-zations.”

O2O Transition Services

The O2O (Oracle-To-Oracle) TransitionServices Set has been created by the OracleSupport and Solution Center SAP in Walldorf,Germany, to meet the growing challengesencountered by our customers with regard toavailability. Using this service set, it is possibleto execute trouble-free hardware migrationsand to perform partial or complete databasereorganizations without risk to the productionenvironment. This method supports all opera-ting systems on which at least Oracle 8.1.7 isinstalled, and it is fully hardware-independent.

Heterogeneous Database Migrations

The O2O Services Set offers our Oraclecustomers a faster and more reliable methodfor changing hardware platforms, migratingeven very large SAP systems greater than 2TB,during the span of one weekend, (very high-throughput, average of data load>500GB/h).Even systems that were not feasible previouslycan now be considered as strategic options.Systems that have been migrated in this wayare fully supported by SAP upon completion.

Database Reorganizations

The services set can also be used to reorganizedatabases. A comprehensive “zero risk” strategyfor the production environment is also pursuedin this approach. The reorganization can be per-formed on the entire database or on individualtable spaces.

Oracle Advanced Customer Services (ACS) for SAP 79

O2O Features Overview

The O2O Service, is delivered globally by theOracle Database for SAP Support Services team,has been used for over four years in hundredsof SAP and non-SAP migrations worldwide.Many features have been added since its initialdevelopment to support a wider range of diffe-rent database systems and configurations as wellas different migration scenarios (migrationsover WLAN). Key features of O2O include:• Runs on all UNIX, Linux and Windows

operating systems. Cross database migrationpossible

• Automated scheduling software to make themigration easier

• Changing database user names including.SAP schema name

• Migration to SAP single tablespace layout• Creating an individual tablespace layout,

also for legacy databases• Moving selected tables and indexes to indi-

vidual tablespaces (defined in an Input-File)• Excluding selected database users from

migration (defined in an Input-File)• Copying table structure only for selected

tables, e.g. create size reduces database copies• Resumable Transaction per Default

(Job freeze 24h)• All options can be combined in any order.

The needed tablespace sizes on the targetsystem are calculated automatically

• Parallel copy method for large tables• Import of external scripts to create customi-

zed migration scripts (partitioning)• Simple LIST partitioning based on the

column “MANDT” possible• IOT-Support• Enhanced partitioning support (sub parti-

tioning, Global, Global partitioned andlocal indexes)

• Support for DataPump export/import fortables having LOB or Long Raw data types

• Supports table sorting during migration• Index compression on target system (10g)• Table compression for Oracle Database 11g

• Enhanced migration checks based on rowcounts on each table in source and targetsystem

Special Features

• Optimization of the file system layout• Ability to update systems in existence

for a long time to state-of-the-art status(LMTS, ASSM)

• Complete database reorganization• Minimization of database size• “Zero risk” strategy for the production

environment• Maximization of system availability• Conversion speeds of >500GB/h possible

Oracle to Oracle ONLINE (Triple-O)

Oracle Support and Service Team for SAPin Walldorf (Germany) has developed a newonline migration process which allows usersto migrate their:

• operating system • hardware platform • or even database release

with a very short SAP system downtime ofjust a few minutes. This ACS online databasetransaction process is called “Triple-O” andbased on Oracle GoldenGate.

Oracle GoldenGate is a comprehensive softwarepackage for enabling the replication of data inheterogeneous data environments. The productset enables high availability solutions, real-timedata integration, transactional change datacapture, data replication, transformations, andverification between operational and analyticalenterprise systems.

Oracle to Oracle Online (Triple O) helps toreduce the downtime needed for the migrationsignificantly.

As part of the O2O Online migration you can:

• Perform cross platform migrations on OSlevel. You can migrate the system betweenall operating systems supported by SAP ERP,SAP BW, CRM and XI based on an Oracledatabase of any size.

So any combination of UNIX, Linux andWindows on source and target system is sup-ported.

11gD A T A B A S E

80

• The database can be upgraded during themigration. With this release a direct upgradeto Oracle 11.2 during the migration ispossible.

Useful for:

• Database reorganizations • Database upgrades• RAC implementation

New Hardware Implementation

• New Storage System

Implementation of new Database Features

• Table compression (Advanced Compression)• Index compression• Partitioning • Automatic Storage Management – ASM• TDE/Security

The solution has been certified by SAP and isavailable. The Oracle Support and Services forSAP team will be happy to assist.

For more information, please consult the SAPNote: 150827 .

Oracle Partitioning for SAP Customers

Oracle Partitioning is an option to OracleDatabase 10g Enterprise Edition (also alongwith Oracle Database 11g certification). Ata technical level, Oracle Partitioning allowstables and indexes within a database to be subdivided into smaller pieces. Oracle can “partition” a table by ranges of values, so forexample, the data for Jan 1, 2010 throughJan 31, 2010 can reside in its own partition.Oracle can also partition a table by a list ofvalues, so, for example, North American datais in one partition, while the European data isin another partition. Partitioning is a criticalfeature for managing large databases.

Partitioning is the feature that allows a databaseto scale for very large datasets while maintainingconsistent performance, without an unduly in-creased need for hardware resources or admini-strative efforts. Oracle Partitioning is embeddedinto the core database engine and supported byOracle’s administrative tools.

From a SAP application perspective, partitio-ning is completely transparent. Thus, no chan-ges need to be made to the application or tothe SQL statements in order to use partitioning.Partitioning for SAP has been supported sinceSAP Release 4.6C (see SAP Note 742243) for the SAP Kernel 6.20.

Oracle Database 11g

With the many new capabilities and enhance-ments of Oracle Database 11g, such as Advan-ced Compression, DirectNFS, Secure-files andOnline Patching, enthusiasm and advanceddemand continues to build for fast deployment.In addition, Database Vault is certified bySAP for supportability.

Advanced Customer Services stands ready toadvise and assist SAP users in efficiently andsmoothly upgrading to Oracle Database 11gin line with SAP supportability requirements.Technical workshops are in development tohelp your IT staff become aware and comfor-table in deploying and supporting the manyfeatures of Oracle Database 11g.

Whether through our ongoing support andpartnership with SAP, or directly with yourIT organization, Oracle Advanced CustomerServices deliver personalized services with deepexperience operating with SAP applications.For further information please contact us: saponoracle_de@oracle.com

Please contact:

EMEA:Michael Weickmichael.weik@oracle.comOracle Support for SAP CustomersAltrottstr. 3169190 Walldorf

USA:Oracle CorporationDerek OatsNashua, NH, 03062derek.oats@oracle.com

Japan, APAC, ANZ:

Oracle JapanEisuke Sekiguchieisuke.sekiguchi@oracle.com

Oracle Advanced Customer Services (ACS) for SAP

11gD A T A B A S E

81Oracle Partner – IS4IT, SAP on RAC

P E O P L E , K N O W L E D G E , P R O J E C T S , A N D I S 4 I T =

4 S U C C E S S F A C T O R S T O H E L P Y O U G E T A H E A D !

Contact:

Fabian KupferKey Account Manager

IS4IT GmbHGruenwalder Weg 28b82041 Oberhaching /Germany

Tel: +49 89 - 638 98 48 63e-mail: fabian.kupfer@is4it.de

The main task of IS4IT, as a manufacturer-independent system house and IT-consultingfirm, is solving our client’s technical problemsthrough the application of our IT-specialist’sexpertise.

We provide IT services individually-tailored toyour specific requirements.No matter what you are searching for – withthe help of around 160 consultants acrossGermany, Switzerland and Austria we providea full range of services: from analysis, concep-tion, and planning, to final implementation tothe production process – worldwide.

SAP Basis and SAP Infrastructure have succes-sfully been our main focus for many years.From the very beginning, our activities haveincluded solving problems of server- and storagevirtualization, as well as HA cluster.

Get everything you need from a single source– that’s IS4IT. We already implemented severalRAC4SAP projects for our customers. In addi-tion to handling such projects, we also provideyou with SAP technical maintenance in accor-dance with Service Level Agreements andProfessional Services.

82 Oracle DB related Notes for SAP

Support for Oracle Functions in the SAP Environments

Oracle Database 10g Integration into the SAP Environment

Oracle Database 10g – New Functions

Oracle Database 11g Integration in SAP Environment

SecureFiles – The New Way to Store LOB Data

BR*Tools support for Oracle 11g

Oracle 11.2 Central Technical Note

Oracle Database 11.2 for SAP versions

Oracle Database Licensing Restrictions

Oracle License Scope & Required Oracle Options

Required Oracle Options for DBA Cockpit

Oracle 10.2 Extended Support

Future HPUX Itanium Support for Oracle Database

Usage of Oracle Compression and BW

Use of Index Key Compression for Oracle Databases

FAQ Oracle Compression

LOB Conversion and Table Compression with BRSPACE 7.20

Advanced Compression for SAP Systems

Support for Index Compression in BRSPACE 7.20

General Table Partitioning

Deinstallation of Oracle Partitioning Option (SAP BW)

Partitioning Engine for Oracle

Oracle RAC Support in the SAP Environment

Automatic Storage Management (ASM)

The Real Application Testing Option

—Advanced Security – Network Encryption

Advanced Security – Transparent Data EncryptionAdvanced Security – Backup Encryption

Using Oracle Database Vault in an SAP Environment

Database Vault for SAP Policy Scripts

Oracle Enterprise Manager Database Control

Oracle Enterprise Manager (OEM) in the SAP Environment

Oracle Flashback FAQ

Oracle Flashback Database Technology

SAP Software and Oracle Linux

Oracle Linux 5.x SAP installation and upgrade

SAP Software on LinuxOracle to Oracle Online Migration (“Triple O”)

Support of IBM Dynamic LPAR and MicropartitioningSupport of Oracle for VMware

Support of Oracle Database for XEN and KVM

Quick Reference for ADRCI and ADRUpgrade Scripts

Instant Client

Patches/Patch Collections

Troubleshooting the Software Installation

Troubleshooting the Database UpgradeDatabase Parameter Settings

Current Patch Set

Note Number Note Title DB VersionOverview: Feature Support

All DB VersionsOracle DB 10g

Oracle DB 10g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

Oracle DB 10g

All DB Versions

Oracle DB 10g

All DB Versions

All DB Versions

Oracle DB 11g

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

All DB Versions

All DB Versions

Oracle DB 11g

Oracle DB 11g

All DB Versions

All DB VersionsAll DB Versions

All DB Versions

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

All DB Versions

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

All DB Versions

All DB Versions

All DB Versions

All DB Versions

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

Oracle DB 11g

For Oracle Solaris and latest DB Notes please see: service.sap.com

105047

720886

828268

1398634

1426979

1430669

1431800

1434131

581312

740897

1028068

1339724

1575609

701235

1109743

1289494

1431296

1436352

1464156

742243

859841

1333328

527843

1550133

1426980

974876973450

974876

1324684

1355140

1502374

386413

937492

966117

1565179

1567511

1713561508271

100246111739541426182

1431751

14317931431794

1431795

1431796

1431797

1431798

1431799

Overview: License & Maintenance information

DB Option: Compression

DB Option: Partitioning

DB Option: Real Application Clusters (RAC)

DB Option: Real Application Testing (RAT)

DB Option: Security

DB Administration: Tools

DB Administration: Backup & Recovery

OS Platforms: General

OS Platforms: Virtualization

Technical Details: Installation, Upgrade, Patches

83

Copyright © 2011, Oracle and/or its affiliates. All rights reserved. This document is provided for information purposes only and the contents hereofare subject to change without notice. This document is not warranted to be error-free, nor subject to any other warranties or conditions, whetherexpressed orally or implied in law, including implied warranties and conditions of merchantability or fitness for a particular purpose. We specificallydisclaim any liability with respect to this document and no contractual obligations are formed either directly or indirectly by this document. Thisdocument may not be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without our prior writtenpermission. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, and other SAP products and services mentionedherein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. AMD, Opteron, theAMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. Intel and Intel Xeon are trademarks orregistered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARCInternational, Inc. UNIX is a registered trademark licensed through X/Open Company, Ltd. 0410.

Oracle Corporation

World Headquarters500 Oracle ParkwayRedwood Shores,CA 94065U.S.A.

Published byOracle Corporation,Oracle Database for SAPGlobal Technology Center

Albrecht Haugalbrecht.haug@oracle.com

Altrottstr. 3169190 Walldorf, GermanyTel. ++49 (0) 6227-8398 -0Fax ++49 (0) 6227-8398 -199E-mail:saponoracle_de@oracle.comX

Internet:http://www.oracle.com/saphttp://www.sap.com/partner/index.htm

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Imprint

oracle.com/goto/databaseor call 1.800.ORACLE.1

Source: IDC, “Worldwide Database Management Systems 2009 Vendor Shares , ”DC#223912, June 2010; Table 2,(relational database management systems). Vendor share is based on software license and revenue.

Copyright © 2010, Oracle and/or its a affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle Corporation and/or its a affiliates.Other names may be trademarks of their respective owners.

Database1

Worldwide Vendor Share

Oracle 43.4%

IBM20,9

Microsoft20,6%

Oracle DatabaseTrusted by 295,000 Customers Worldwide

#