6 Reasons Why Frontline Supervisors and Middle Managers Are Not

Addressing Performance Issues

A T R U E S T O R Y

Why do organisations and businessespromote their people into leadership roles

without providing them with training onhow to lead people?

Isn’t this setting their own people

up for Failure?

So … this can’t possibly be true.

RIGHT?

My name is Victoria Rose

Leadership is everyone’s business

I’ve delivered Leadership training to over 12,500 participants around Australia and New Zealand

80% had never attended even one session

on how to lead their teams

Unbelievable!

Regardless of the leadership level, there are vital elements to every leadership role.

To be effective, leaders must have the ability to:

CommunicateCoachGive feedbackDelegateResolve conflictManage timeDeliver results

… and that’s all before morning tea!

After morning tea … it’s time to address those

performance issues

poorlyAddressing a performance issue

is often done

Why is this so?

Over the last decade, I’ve surveyed 8,850front-line supervisors and middle managers.

Participants were asked to identify reasons why many leaders failed to recognise, address

and coach performance issues.

As you would know, there is rarely one right answer. But over time, something interesting happened.

The top two responses for each of these three areas emerged

• Leader prefers to avoid conflict• Leader is overloaded

1. Failure to Recognise Performance Issues

• Discomfort with the role of disciplinarian• Hoping the problem will go away if left alone

2. Failure to AddressPerformance Issues

• Fear of employee resentment• Lack of confidence in their own abilities

3. Failure to CoachPerformance Issues

So there you have it!(Straight from the horse’s mouth)

But why should you care?

How effectively are your leaders addressing

performance issues?

Have they been trained on HOW toaddress performance issues?

of employee engagementrests squarely on the shoulders

of their direct supervisor,

70%If it is true that

and your workplace does notinvest in training their leaders

bankrupt$$$Not only are morale

This will directly impactyour bottom line

Don’t be one of those who set their people up for failure

That just does not make good business sense

And choose your trainer wiselyThere is much at stake

Victoria Rose is a dynamic professional speaker, Leadership trainer and author who hashelped thousands of leaders and their

teams throughout Australia andNew Zealand deal with the enormous variety of problems and challenges facing them in the

workplace …

every single day.

Her life as a trainer started 31 years ago as a soldier in the Australian Army Reserve. During the following 23 years, as a Training Subject Master, Victoria trained over 7,000 soldiers and officers in drill, weapons and theory and was promoted to the rank of Warrant Officer. Book Victoria to talk at your next conference

or to deliver effective, engaging and educational training workshops.www.TheLeadershipVoice.comwww.Training2live.com.auwww.VictoriaRoseSpeaker.comwww.VictoriaRoseAuthor.com

VictoriaRose@TheLeadershipVoice.com