TALENT MANAGEMENT WITH SAP ERP HCM

IDENTIFYING AND GROOMING TOMORROWS LEADERS

SUSAN ISABELLE SIMONSSAP AG

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Legal Disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed withoutthe permission of SAP. This presentation is not subject to your license agreement or any other service orsubscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in thisdocument or any related presentation, or to develop or release any functionality mentioned therein. Thisdocument, or any related presentation and SAPs strategy and possible future developments, products and/orplatforms directions and functionality are all subject to change and may be changed by SAP at any time forany reason without notice. The information on this document is not a commitment, promise or legal obligationto deliver any material, code or functionality. This document is provided without a warranty of any kind, eitherexpress or implied, including but not limited to, the implied warranties of merchantability, fitness for a particularpurpose, or non-infringement. This document is for informational purposes and may not be incorporated into acontract. SAP assumes no responsibility for errors or omissions in this document, and shall have no liability fordamages of any kind including without limitation direct, special, indirect, or consequential damages that mayresult from the use of this document. This limitation shall not apply in cases of intent or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results todiffer materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in makingpurchasing decisions.

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1. Business Imperatives and the SAP Approach

2. The New Face of Talent Management with SAP ERP HCM? E-Recruiting? Performance Management? Managing Succession and Talent Development? Enterprise Learning

3. Questions & Answers

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Global Trends and the Impact Upon HumanCapital Management

TalentManagementIdentify, retain & grow

talentKeeping employees

engaged

Short TimeTo Value

Rapid deploymentEasy consumability

WorkforcePlanning &Analytics

Workforce is ready toexecute businessstrategy

Insight into workforceskills andweaknesses

UserProductivity

Next-generation user-experience

Flexible interfacechoices

HR Shared Services

MobileApplications

24/7 access from anydevice

Secure & timelyinformation

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What Does This Mean for Your Business?

Top issues in HR? Do I have the right talent to reach our

organizational goals?

?Who are my top performers and potentialsuccessors?

? How do I retain my best talent?? How do I continue to motivate employees in

times of downsizing?

? How do I understand my employees skillsgaps and develop programs to close thosegaps?

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SAP 2009 /Page 5

Focus on TalentLinking Talent Demand and Supply with Workforce Optimization

Business andorganizational change

Retirements

Voluntary turnovers

New product line orservice

Demand for talent Supply of talent

Building talentinternally

Hiring external talent

Holistic approach for identifying, developing, rewarding, and retaining the talentneeded to execute business strategy successfully

Talent management with SAP ERP HCM

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2011 SAP AG. All rights reserved. / Page 6

LOB Manager

Aligning Stakeholders to Develop A HighPerforming Workforce

Developing a High Performing Organization is best achieved through aligning business stakeholders and HRprograms

Head of HR

Performance &CompensationManagement

How do I increaseEmployee performance?

How do I align myworkforce with theorganizational objectives?

How do I identify andprepare future leadership?

? Employee retention? Employee engagement? Workforce productivity

? Measure employeeperformance

? Pay for performance? Identify key talent? Appraisal process

visibility

? Vacancies filled byinternal candidates

? Establishment of talentpools and talent groups

? Bench strength? Quality of successors

Head of HR Enterprise Learning

How do I develop mytalent?

? Impact on workforceproductivity

? Development planprogress

? Leadership development? Regulatory compliance

Talent Assessment/Review &Succession

Planning

CLO, LOB Manager& Employees

LOB Manager Head of HR,LOB ManagerLOB Manager

Talent Intelligence

? Successor BenchStrength

? Distribution ofPerformance andPotential

? Talent Ratio

How do I measurethe quality andsuccess of my talentmanagementprocesses?

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Integrated Human Capital ManagementOne Integrated Platform for the Best People & Talent

Performance, Compensationand Succession

Management ClassroomTraining andE-Learning

Recruiting

Planning andAnalytics

HCM ServiceDelivery

Talent Management

Scheduling andDeployment

Global HRand PayrollAdministration

Employee DataOrganizational DataCompetency Data

? Eliminates redundant processes & reduces integration costs? Wide breadth of functionality across the whole HCM spectrum? Unmatched global capabilities

Key Features

? Employee administration? Organizational management? Global employee management? Benefits management? Payroll and legal reporting

? Time and attendance? Shift and roster planning? Scheduling optimization

? Manager portal? Employee portal? Employee interaction center? Duet

? Workforce analytics andmeasurement

? Workforce planning

? Competency management? Recruiting? Performance management? Succession management

? Talent review and calibration? Learning and development? Compensation management

SAP TalentVisualization by Nakisa

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1. Business Imperatives and the SAP Approach

2. The New Face of Talent Management with SAP ERP HCM? E-Recruiting? Performance Management? Managing Succession and Talent Development? Enterprise Learning

3. Questions & Answers

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Focus Areas of Latest Enhancement PackagesListen to Our Customers and Provide What Is Needed Most

Significantly improve usability and user experience

Reduce implementation efforts

1

3

2 Enrich and add new business processes

Business Needs

? New and enriched process parts of Recruiting, Performance, Succession Planning, andCompensation

? Enhanced new roles and processes of performance and potential calibration, Talent ReviewMeeting, Competency Management, and an enhanced candidates Talent Pool Registration

? Further significant UI enhancements Web Dynpro for ABAPTM, Adobe Flash Islands for WebDynpro technology, SAP Talent Visualization by Nakisa 3.0 (since Q4/2010)

? Best business practice approach and configuration wizards for faster implementation? Additional functionalities and new analytics parts in almost all talent management applications

Value Proposition

Talentmanagement

with SAPsolutions

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1. Business Imperatives and the SAP Approach

2. The New Face of Talent Management with SAP ERP HCM? E-Recruiting? Performance Management? Managing Succession and Talent Development? Enterprise Learning

3. Questions & Answers

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SAP E-Recruiting in SAP ERP Human CapitalManagement (SAP ERP HCM)

Quickly find and hire the right people!SAP E-Recruiting

? Is a comprehensive solution for recruiting bothinternal employees and external candidates

? Includes a global pool of candidates to enableaccess to the best talent regardless of location

? Encompasses screening and selection tools tohelp work through large numbers of applicantsquickly

? Includes robust applicant tracking functions toensure the proper organization and documentationof recruiting practices

? Provides business intelligence through the use ofSAP Query and SAP NetWeaver BusinessIntelligence

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E-Recruiting ProcessImproved Functionalities and High Business Value

BuildRequisition

Request as aManager

Search forCandidates/Candidate

Profile

ApplicantTracking

(Selection andCorrespondence)

Register, BuildProfile, Searchfor Jobs, and

Apply

Candidate

RequisitionManagementand Posting

Recruiter

Data Transferfor New Hires

Manager

SAP E-Recruiting toSAP ERP HCM system

Internet/Intranet(SAP E-Recruiting)

SAP E-RecruitingSystem

Recruiter Recruiter Recruiter

SAP ERP HCM systemto SAP E-Recruiting

SAP E-RecruitingSystem

SAP E-RecruitingSystem

Enhanced functions for the roles Candidate, Recruiter, and Recruiting Administrator? Enhanced Candidate Profile? New Email Verification Process with significant positive impact on? Enriched Requisition Management and Further Simplified Applicant Tracking? Strengthen Integration with core HR/Talent Profile

Business Value? Improved process efficiency and security in the whole recruiting process? Reduction of useless Mickey Mouse applications in your talent (candidate) pool? Better quality of your talent (candidate) pool? Tighter integration with core HR streamlines processes through re-use of data already

available from the candidate profile

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Managers Portal Entry (MSS)Requisition Request Creation, Overview, and Follow Up

Managers access inthe portal providesan intuitive andclearly arranged setof services anddashboards toconduct actions andmake decisions.

? Requisition Request

? Substitution Request

? Requisition RequestOverview

? Requisition Monitorincluding allrequisitions with their? Candidate

Assessments? Publications

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Requisition Request for ManagersGuided Process and Ease of Use

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Recruiters Work Center Including Services, Personal Worklists, and Quick Search

? Direct access to theall common servicesand activities

? Quick Search forresult categoriescandidates,requisitions, andpostings via free text

? Proactive pushing ofrelevant informationto the recruiter

? Extensivepersonalizationoptions through theuse of the PersonalObject Worklist(POWL)

As of EhP5

New queries with EhP4 (SP4) and EhP5

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External Candidates ViewJob Search, Registration, Personal Pages, Application Wizard

? Intuitive navigation guides the candidate to provide necessary information? Easy data entry in personal profile? Enhanced personalization opportunities favorites handling, application history? Extensive search capabilities structured and unstructured dataNew:? Maintenance of Internet References now also possible for the candidate? Email verification information as final step after application? Several navigation improvements, i.e., alignments

Senior Payroll Specialist

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Recruiters Applicant TrackingExample: Assignment Overview for Requisitions

? Customizing to place the most important action buttons on the UI? Activity wizard with better visualization of relevant activities? Linked activities reduces the number of activities recruiters need to create? Better performance through redundant data handling? Candidates can easily be moved to other process steps and/or to other requisitions

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Recruiters View on Candidate ProfileQuickly Identify the Right Candidate and Maintain Long-Term Relationships

? Short and long profile

? Complete and accuratepersonal data and historyof candidate

? Profile match-up torequisition requirements

? Overview of all activities byrequisition

? Accessible across theenterprise

? New: Internet Referencesalso shown in personaldata area of a candidatesprofile

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Demo

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1. Business Imperatives and the SAP Approach

2. The New Face of Talent Management with SAP ERP HCM? E-Recruiting? Performance Management? Managing Succession and Talent Development? Enterprise Learning

3. Questions & Answers

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Performance ManagementAlign Your Workforce with Company Goals

Use a consistent appraisal process to ensure thatemployee performance and potential are alwaystransparent across the organization:

?Consistently achieve corporate goals by aligningindividual and team goals with organizationalobjectives?Increase workforce productivity through individual

feedback and targeted development?Improve execution of enterprise strategy by

helping every employee understand and act uponorganizational objectives

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Predefined Performance Management ProcessImproved Functionalities and High Business Value

? Template Configuration Enhancements? Process Configuration Enhancements

Business Value? Lower TCO? Guided customizing? Predefined process and layout? Appealing user experience for employees and managers

IndividualGoal Setting

Review ofGoals

Self-Appraisal

ManagerAppraisal

TeamCalibration

TeamGoal Setting

CompleteDocument

Employee Manager Manager

Employee

Approval* *Planning Phase Review Phase Appraisal Phase

*

Manager

Approval Approval

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Predefined Performance Management ProcessManager Access

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Predefined Performance ManagementAdding Individual Goals

A pop up window will appear ifyou click the Align to button.

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Flexible Performance ManagementManager Access

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Flexible Performance ManagementAdding Individual Goals

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Team Calibration Line Managers ViewBetter Decisions through Calibration and Pay for Performance

? Line managersvisually calibrateteam membersusing drag anddrop approach

? Easy to use andintuitive userexperience througha nice flash UI

? Integration withcompensationmanagement allowssimulation of affectson compensation

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Demo

Predefined Performance Management Process

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1. Business Imperatives and the SAP Approach

2. The New Face of Talent Management with SAP ERP HCM? E-Recruiting? Performance Management? Managing Succession and Talent Development? Enterprise Learning

3. Questions & Answers

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Managing Succession and Talent Development

Make better and faster decisions about talent pipelineand successor rankings

? Comprehensive view on an organizations competencymodel

? Identification and classification of key positions? Assignment of successors to key positions and to

successor pools? View succession and top talent analytics and

information based on organizational charts? Leveraging the solution extension SAP Talent Visualization

by Nakisa

Identify, review, and calibrate high potentials anddevelop them as future leaders

? Consolidated employee talent profile? Comprehensive employee potential assessment, including

competencies and future considerations such as risks? Identify top talents and assign them to talent groups? Interactive and intuitive 9-box Calibration? Execute Talent Review Meetings

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Managing Succession and Talent DevelopmentImproved Functionalities and High Business Value

Talent Profile TalentAssessment

Talent ManagementSpecialist

ManagerEmployee

Talent ReviewMeeting

SuccessionPlanning

DevelopmentPlanning

Talent ManagementSpecialist

ManagerManagement Team

? Talent Assessment Enhancements for Managers? Talent Review Meeting Enhancements for Talent Management Specialist (TMS)? Automated delimitation of successor relationships to ensure correct talent data? Migration Tools for customers coming from previous SAP releases

Business Value? Lower TCO? Find best candidates for key positions? Develop a strong global talent pool across your entire organization? Improved decisions about talent development, succession, and career planning? Avoid loss of key talent and uncover hidden talent across your global organization

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Competency ManagementEfficiently Manage Job Architecture and Qualifications

? Easy identification andmaintenance of key jobs andkey positions

? Assign and maintaincompetencies andproficiencies for functionalareas, job families, jobs, andpositions

? Inheritance of competenciesfrom parent to all childobjects

? Leveraging integrated partnersolution SAP TalentVisualization by Nakisa

? Transparency in the structure of positions, jobs, job families, and functional areas? Clarity and intuitive handling of qualification and competency assignments

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Talent ProfileImprove Decisions Through High-Quality Information

? Business card, short profile,and detailed profile

? Competencies, experience,accomplishments, andaspirations of employee

? Employee can maintainprofile in employee portal

? High-quality information

? New: Manager and TalentManagement Specialist canprint talent profiles

TalentProfile

TalentAssessment

Talent ReviewMeeting

SuccessionPlanning

DevelopmentPlanning

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Talent AssessmentAlign Potential Evaluation of Talents for All Managers

? Managers assessment onemployees potentialrelated dimensions basedon behavioral anchoredratings

? Objectivity and complianceensured on competencies,barriers, and riskassessment

? Talent Group nomination

? Managers view onemployee complementstalents own profile

? New: Delete function forobsolete and not completedassessments

Talent Profile TalentAssessmentTalent Review

MeetingSuccession

PlanningDevelopment

Planning

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Succession ManagementAvoid Business Disruption with SAP Talent Visualization by Nakisa

New:

? System supportedidentification of potentialsuccessors based onqualifications match

? Enhanced and moreconsistent UI

? Flexible grid enhancements(with Flash-based UI)

? HCM Dashboard integratedwith Succession Planning

Talent Profile TalentAssessmentTalent Review

MeetingSuccession

PlanningDevelopment

Planning

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Talent Review and CalibrationFacilitate Effective Talent Review Meetings

? Planning andpreparation

? Plan formal details ofthe meeting

? Set up online meetingagenda

? Select participants

? Add and monitortalents interactively

? Create and providehandouts

? New: Decide what youwould like to print foryour handout

Talent Profile TalentAssessmentTalent Review

MeetingSuccession

PlanningDevelopment

Planning

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Talent Review and CalibrationFacilitate Effective Talent Review Meetings (cont.)

? Calibrate talents in aninteractive performance xpotential grid and new even talents with openassessments

? Compare talents side byside new verticallyaligned

? Comprehensive talentpresentation businesscard, short profile, talentprofile, list view

? Take online notes ontalents

? Make smart decisions

? Support for follow-upactivities

Talent Profile TalentAssessmentTalent Review

MeetingSuccession

PlanningDevelopment

Planning

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Talent Development PlanStrengthen Collaboration and Prevent Loss of Key Talent

? Planning of long-termdevelopment (objectivesand actions)

? Actively track and monitorprogress

? Manager and TalentManagement Specialistaccess

? Tight integration with:

? SAP Enterprise Learning

? Competencymanagement

Talent Profile TalentAssessmentTalent Review

MeetingSuccession

PlanningDevelopment

Planning

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Analyze DataReporting Launchpad for Talent Management Specialist

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Analyze DataMake better decisions based on real time data

? Succession PlanningMonitor ?

? Talent Supply? Utilization of Talents? HCM Monitor? Performance and Potential? Strengths and Risks? Skills and Competencies? Learning Activities? Compensation Monitor

The dashboard gives anoverview of the

successor bench strengthand Succession Planning

for all key positions.

Insights into available data in an easy to consume way

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Demo

Talent Profile Check: Employee View

Talent Review and Calibration

Analytics

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1. Business Imperatives and the SAP Approach

2. The New Face of Talent Management with SAP ERP HCM? E-Recruiting? Performance Management? Managing Succession and Talent Development? Enterprise Learning

3. Questions & Answers

AgendaCl

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SAP Enterprise LearningEnsure Your Workforce Has the Right Skills Now and for Future

Link learning programs to development plans

? Utilize self-service features to book training of differenttypes, which enables training adoption

? Enable managers to monitor and manage trainingthrough approval of booking activities

? Flexible delivery types like classroom trainings, virtuallearning rooms, E-Learnings or utilizing trainings fromexternal providers enables talent development whilereducing training costs

? Tight integration between all the talent managementcomponents utilizing one system for all employee-relatedmanagement processes is a fact

? Learning and development opportunities are pushedout to employees based upon the skills gaps identifiedin the HCM solution

? One set of cross-ERP analytics to plan, measure, andlink strategies and learning initiatives with businessoutcomes and strategy

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SAP Enterprise Learning EnvironmentManaging Learning Activities with SAP Enterprise Learning

Prepare aCourse

PrepareCourseContent

TrackResults

Conduct aCourse

Follow-UpCourse

Learner Instructor

?SpecifyResources andInstructors

?PublishCourses

?Define CoursePrograms

?BookParticipants

?ManageOn-the-SpotBookings

?ConductCourse

?Authoring

?PublishContent

?CheckLearningPortal

?Log intotheRoom

?ConductCourse

?Manage On-the-SpotBookings

?Follow-UpCourse

?TrackMandatoryCourses

Assign andBook aCourse

Instructor

?ReviewIndividualsQualifications

?Book to Course

?AssignMandatoryCourse

InstructorManagerCourse Administrator Manager

? New Analytics ContentAnalyzing Training Investment and Impact for Talent GroupsEnables Talent Development specialists to analyze investment in learning for specific talent groupsand understand the impact of such activities (in terms of competencies achieved)

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SAP Enterprise Learning: Video

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SAP Enterprise Learning Environment =SAP Learning Solution 602 + Virtual Learning Room

SAP Learning Solution

Manager Services

Virtual Learning RoomPowered by

Adobe ConnectEnterprise Services

Admin Portal Instructor PortalLearning Portal

ContentPlayer

Offline ContentPlayer

AuthoringEnvironment

Learning Management System

Content Management System

Integration withPerformance Management

CourseAdministrator Learners

Course Author

Managers

Instructor

Content Admin

Features introduced inEnhancement Pack 4

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Training Administrator PortalGetting Familiar with the Screen Layout Courses

Intuitive access to all relevant data

Start all relevant activities from one portal site

Gain transparency in courses, follow-up activities,administration, and reporting

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Learner Experience

Intuitive access to relevant data

Concise overview of training activities

Clarity on to-dos and next steps

Unified learner experience handling global andconcurrent employees

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Learning Activities for the Organization

SAP 2011 /

The dashboardprovides an overview of

the courses attendedand not attended, as

well as the bookings foremployees in the

organization

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Learning Activities for Talent Groups

The dashboardprovides an overview of

the courses attendedand not attended by

talents, as well as thebookings for talents

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1. Business Imperatives and the SAP Approach

2. The New Face of Talent Management with SAP ERP HCM? E-Recruiting? Performance Management? Managing Succession and Talent Development? Enterprise Learning

3. Wrap Up / Questions & Answers

AgendaCl

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OW!

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Key Points to Take Home

? Even more improved user experience is a key focus of EhP5 : Extended UIs for Recruiting,Performance Management, and Succession/Visualization

? Enriched business processes in E-Recruiting, Performance, Compensation, and TalentManagement

? New Email verification process streamlines and secures your recruiting processes even more

? New user experience topped with a lot of additional functionalities in the area ofCompensation Management guarantees an efficient, streamlined overall process

? Calibration of performance and potential in talent review meetings empowers managers tomake better decisions on talents now also for open assessments and in nice print formats

? Managing succession and talent development ensures leadership continuity and supportscorporations in developing a workforce whose capabilities are fundamentally aligned with keybusiness objectives

FINALLY:Enhancement package 5 provides highly consumable applications in TalentManagement thanks to further predefined processes, implementation wizards, andtemplates

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Resources I

* Requires login credentials to the SAP Service Marketplace

? Information regarding SAP Enhancement Packages? http://service.sap.com/erp-ehp

? Business Function Documentation and Release Information? Available via transaction SFW5 where you can activate your business function(s).

? Ramp-Up Knowledge Transfer? http://service.sap.com/rkt*? http://service.sap.com/rkt-erp*

? Online Help? http://help.sap.com

Documentation -> SAP ERP->SAP ERP Enhancement Packages -> ERP CentralComponent Enhancement Package 5 Select Language Choose SAP ERP Central Component -> Human Ressources -> Talent Management -> Talent

Management and Talent Development

? Further Important Notes? 1223938 SAP Talent Visualization by Nakisa Languages? 1223937 Talent Management and Talent Development Languages

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Resources IINakisa

? SAP Talent Visualization by Nakisa on SAP Service Marketplace*? http://service.sap.com/swdc

Download -> Installations and Upgrades -> Applications by Index -> T -> SAP Talent Org Chart SAP Talent Viewing SAP Talent Visualization (Planning)

? http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000704116&_SCENARIO=01100035870000000202&Direct Access to: Installation, Configuration, and Upgrade Information

? Solution Extension SAP Talent Visualization by Nakisa? www.sap.com/solutions/solutionextensions/talent/index.epx

? Nakisa Homepage? www.nakisa.com/solutions/talentmanagement-solutions/sap-erp-customers.htm

? STVN Forum on SAP Developer Community? https://forums.sdn.sap.com/forum.jspa?forumID=361

* Requires login credentials to the SAP Service Marketplace

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ContactContactThank you!How to contact me:

susan.simons@sap.com

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