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    Th e Five Ps of Marketing

    2. Positioning know your cam pus users

    3. Place know key areas to makeinformation available

    4. Price know &p

    romote card value5. Promotion know & use varieties of

    advertising, promotion,sales and public relations

    1. Product know your card & services

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    Promotion = Visibility

    Signage in cam pus buildings at service areas

    Shirts and name tags for card office staff

    Distribute card holders/ sleeves from card office

    Listing in campus directory - paper/ online

    Business cards/ Letter h

    eadDisplay boards

    Website

    Copyright 2007 diglloyd.com

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    Promotion = Visibility

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    Promotional C h annelsTraditional or Industrial Channels:

    Word of Mouth (1 on 1) Marketing Host or cosponsor events Newsletters (hard co py and online ) Pamph let/ brochure Campus Newspaper (ads & classifieds ) Alternative student publications

    Direct mail Press Releases Posters/ FlyersWebsite

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    Promotional C h annels

    Non-traditional Channels:

    Campus de pts & student grou psCampus TV/ radio broadcasts/video listings Internet/Interactive marketing

    Website email Blogs instant messagingpicture-s haring music sharing Vlogs crowdsourcing wall-postings voice over IP

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    Internet/Interactive marketingWebsiteemailBlogsinstant messagingpicture-s haringmusic s haring

    Vlogscrowdsourcingwall-postingsvoice over IPwikis

    Internet marketingWebsiteEmail

    Interactive marketingemailBlogsinstant messagingpicture-s haringmusic s haringVlogs

    crowdsourcingwall-postingsvoice over IPwikis

    Promotional C h annels

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    I nternet C h annels

    Card Website &/or other cam pus Web pages & links

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    Interactive E lectronicCh annels

    email: creating & sending text communicationblogs: online journalinstant messaging: creating & sending instantaneous text

    communicationpicture-s haring: s haring pictures onlinemusic s haring: s haring music onlinevlogs: video bloggingcrowdsourcing: problem solving with strangerswall-postings: posting commentsvoice over IP: broadband tele phone

    wikis: modifiable reference webp

    ages

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    Social Media D efinitionSocial: tending to form coo perative and interde pendent

    relations hipswith others of one's kind

    Media: (plural form of medium): a channel or system of

    communication,information, or entertainment Merriam-Webster OnlineSocial Media: - is not in t he dictionary

    Social Media is also referred to as:User-Generated Content or Consumer-Generated Media

    Channel of communication in w hich the user canparticipate by adding comments, instant messaging, or editing the story t hemselves.

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    Traditional:D irect mail

    Social Media D efinitionPromotional C h annels

    Non-traditional Channels:Campus de pts & student grou psCampus TV/ radio broadcasts/video listings Internet /Interactive marketing

    Websites email Blogs instant messagingpicture-s haring

    music sharing Vlogs crowdsourcing wall-postings voice over IP wikis

    SocialMedia!

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    Social Media Applications

    Twitter, MySpace, Flickr, YouTube, Facebook,

    Blogger (blog), Wikipedia, Gather (discussion board ),

    mobile phone email (generally using txt s pk), podcast

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    Twitter, MySpace, Flickr, YouTube, Facebook,

    Blogger (blog), Wikipedia, Gather (discussion board ),mobile phone email (generally using txt s pk), podcast

    Linked in = staff & faculty connections

    Social Media Applications

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    I dea S h aring

    Have you used t hese a pp lications at your sc hool?Twitter, MySpace, Flicker, YouTube, FacebookBlogger, Wikipedia, Gather, podcastingmobile phone emails (generally using txt s pk)

    What did you do?

    What worked for you?What were your c hallenges?

    Did you overcome t hem? How?

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    I dea S h aring

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    Using Social Media

    Why use social Media?

    Visibility, connection and usage

    Appeals to your users - students, staff,faculty ( Positioning & Place )

    FREE! -Minimal Expense

    Cross Promotion making other traditional &nontraditional c hannels more valuable

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    Using Social Media

    How do I use social media?

    Social Interaction is Key

    Be consistent in your postings Be Authentic

    Be Creative/Be inventive

    Play into the tastes of your audience(millennial generation & their parents )

    Information should be interesting & useful

    Cross Promote to build usage

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    How do I use social media?

    Social Interaction is Key

    Be consistent in your postings Be Authentic

    Be Creative/Be inventive

    Play into the tastes of your audience(millennial generation & their parents )

    Information should be interesting & useful

    Cross Promote to build usage

    Using Social Media

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    Using Social Media

    What could I post online?

    Post testimonials and customer stories

    Coupons and promotions Announce sponsors hips andco-s ponsors hips

    Solve Customer Service Issues

    Announce giveaways and s pecial events

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    Using Social Media

    What could I post online?

    Post testimonials and customer stories

    Coupons and promotions Announce sponsors hips andco-s ponsors hips

    Announce giveaways and s pecial events(sustainability anot her millennial buzzword)

    Solve Customer Service Issues

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    Using Social Media

    Some Tips

    Experiment

    Keep postings frequent & relevant

    Connect with your users

    Create value for your users

    Remember to inform not advertise

    Monitor your a pplications

    Use caution when using txt s pk! Courtesy of n0idea Blog

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    Personnel C h allenges

    No marketing person availableanyone can use social media!

    hire part-time/ temp marketing personutilize existing cam pus marketing c hannelsstudent interns marketing/ communications/graph ic design studentspartner with other cam pus de pts.use social media to connect wit hother cam puses card marketing!

    Courtesy of n0idea Blog

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    www.h arart . com

    Financial C h allenges

    Minimal or no marketing budgetnot vital for social networking, but helpful for cross promotionpartner with other cam pus de partmentspartner with campus/outside vendorsdo as muc h in-house as possibleunique, lasting, word of mout h (huge!)plan - cross promote wherever possible

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    H elpful Websites

    Social Media Marketing Bloghttp://www.scottmonty.com/

    Online Referencehttp://www.wikipedia.org

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    T NX = Th anks

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    Contact I nformation

    Alison Blomster

    [email protected]

    612-626-9907

    H F :) & GL !