5d M-CARE: Experience in piloting of the training material BE

Mobile Training for Home and Health Caregiver For People with Disabilities and

Older People

539913-LLP-1-2013-1-TR-LEONARDO-LMP

WP4 PILOTING RESULTS Belgium Karel Van Isacker PhoenixKM BVBA


Number of participants and trainers

• 27 participants

• 3 trainers


Profile of participants

• 12 Current personal caregivers

• 4 Student nurses

• 3 Elderly care centre carers

• 5 family members of people with disabilities

• 3 representative of end-user group


Involvement of trainers

• 3 trainers supported the training as well as revised content

– Received initial training on pedagogical approach applied in M-CARE: a blended learning approach (using content as available on online learning platform + additional material), mainly supported by mobile learning.


Profile of the trainers

• 1 expert user who shared own experiences

• 2 (ex-)PCGs of which one with current position in state centre for social support. 1 PCG also participated in some of project meetings.


Induction and training sessions

– Expert user sessions to provide feedback on training material • 27/08/2014 • 04/10/2014 • 20/11/2014 • 30/11/2014

– Induction sessions for trainers • 27/03/2015 • 01/04/2015

– Training sessions (2-10 participants, each session 3 hours) • 7/7/2015, 10/7/2015, 16/7/2015, 24/7/2015, 25/7/2015, 2/8/2015,

7/8/2015, 10/8/2015, 11/8/2015, 12/8/2015, 17/10/2015, 18/10/2015, 20/10/2015, 20/10/2015

– User event • 26/09/2015 • 14/11/2015


Overview of the results from pre-assessment

• Satisfactory level of results

– Scores between 60-85%.

– Main aspects of disability and care are known.

– But:

• Usage of wheelchairs not addressed in questions, should be added.

• While it offers a good insight as a pre-assessment, additional questions are needed (30 is too limited, rather expect 100 spread over every module)


Use of mobile/online learning platforms (e.g. frequency, interface, usability, presentation of the content etc. )

• Frequency: Online platform was accessed at every training session, as embedded presentations were used as basis. After that participants accessed the mobile platform.

• Interface: Easy navigation through the content, and errors were corrected on the go.

• Usability: Easy to use online and mobile interfaces.

• Presentation of the content: Well organised with an easy navigation. The fact that content can be adjusted by trainer via an online platform was highly appreciated.


Encountered problems & their troubleshooting

• Any technical issues were highlighted and addressed by technical partners.

• Practical training sessions at home of PwD • Use real examples and demonstrations • We applied an open access approach for the

online platform(registrations always create an overhead)

• Lack of own devices by trainees – 6 pre-installed Samsung tablets were available to

participants. – 10 laptops were available during training


Frequency of required support

• Limited as technical staff attended every meeting.

• Outside meetings, participants had a “hotline support” email, as well as mobile number they could call for addressing issues.


Results from post assessment (midterm results)

• Overall observation – Scores between 85-95%

– “We got a refreshment of many relevant care aspects, while we also learning considerable new aspects, such as handling a wheelchair”. This extra content was initially added after we received feedback from an end-user, and was subsequently much appreciated.

– Modules that were providing the most “new” content: disability awareness, communication and social inclusion, PCG burnout, policy and mobility.


Certification (final events)

• We plan an event in December 2015 in Ieper with trainees and trainers.

• Our staff will also attend the 09 December (Sofia) and 18 December 2015 (Plovdiv) events organised by our Bulgarian partner.


Contact details:

You can find us at:

• www.mcare-project.eu

• twitter.com/Mcareproject

• www.facebook.com/MCareproj

5d M-CARE: Experience in piloting of the training material BE

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