香港六合彩
description
Transcript of 香港六合彩
The History (1)
The experiencesPractical guide (rights and procedures) since 1978 (paper,
1985 : magnetic tape, 1990 : Minitel, 1998 : web)1996 : launch of Admifrance as a directory of French public
websites
The limitations of AdmifranceHome page : static, unchangingCatalogue of sources of informationAll the information was mixed up for all target
audiences (Private individual, Professional, Citizen)
The History (2)
The project launch
The Prime Minister decision13th of July : launch of the French Government
services new portal. (La Documentation française is commissioned to implement the project)
Key point : inauguration of a new way of functioning between departments
The project management
Orientation committeeMinistries, Prefectures, Local Authorities. Twice
a year
Project committeeLa Documentation française and Prime
minister’s departments. Every 2 months.
Project monitoring committee
La Documentation française. Every week.
The partners
•Cabinet du Premier ministre (Prime Minister Cabinet) : political decision•Secrétariat général du gouvernement (Government General
Secretariat) •Service d’information du gouverment (Government information
service) : communication co-ordination of ministries•Délégation interministérielle à la Réforme de l’Etat (State
Reform) : co-ordinator of administration modernisation•Documentation française : service-public.fr, mastery of work•Commission pour les simplifications administratives (Administrative simplification) : Administrative forms certification, administrative simplifications•Centres interministériels de renseignement administratif (interdepartmental Centres Administrative information) : answer by phone and by mail to the users
•MTIC (Interdepartmental Mission for the development of information and
communication technologies in public services) consulting for teleprocedures development, (interdepartmental intranet, ADER)
MINISTERE DE LA FONCTION PUBLIQUE ET DE LA REFORME DE
L’ETAT
PREMIER MINISTRE
•Cabinet du Ministre (Ministry Cabinet) : communication on the portal service-public as a major element of State Reform.
•Direction générale de l’administration et de la fonction publique (Directorate of Civil Service) : association of all the government departments into the project , presidency of the orientation committee
All the ministries
“Services déconcentrés” (Local Government Departments)
AMF Association representing “Mairies” (City Halls)
ADF Association representing “Départements”
The project conception
Consultation of the internautsOn-line survey and forum during August and
September 1999 : « what kind of website would you like for the administration »
ask for new services, and for services already existing (Ex : they ask for a search engine, there was one on Admifrance, but they didn’t notice it)
create services, and improve accesses
The project conception
Strategic study (from December 1999 To January 2000) : analysis of the needs of the internauts (survey and forum)the needs of all the usersFrench administration strategy, Evolution of the WWW , other portals : Private portals, foreign
government portals
Principal orientations for the website
Concentrate on the users and not the institutionsDistinguish between the different needs of the users
practical procedures, servicesgeneral information on laws, government action, studies,
public reports …
Concentrate the portal on practical servicesDiversify access according to each target audience Implement step by step different accesses, but putting
the accent first on private individualsbe conscious that the success of the project is not the
success of one website (service-public), but a larger audience for public information on the web.
Project implementationProject implementation
Project schedule
February-May 2000Approval of the objectives, definition of the
content of the first versionKey point : approval by all the partners and by the
Secrétaire général du Gouvernement
Choice of a new nameAdmifrance was linked too much to the
administrationThe desire to make service-public appear as a
new project
Project schedule
May-23th October 2000Outcome of new applicationsDefinition of the graphics, the ergonomyGraphical integration into new and existing
applicationTesting phase, launch
Characteristics, description of Characteristics, description of the sitethe site
Navigation, ergonomic (1)
Location in the website
No navigation column on the left Search engine situated at the bottom of
the pageMap of the site
Access to the information
By subject
By keywords, expressions
Direct access to the category of information requested
And a geographic access
Content of the site
First level (updated by the portal team)Practical and administrative news , mailing list
and “Chronique des sites publics” (Public websites chronicle)
2 directories Public websites : 5 000 websites : 1 700 municipalities websites,
2 000 foreign websites Government departments : 11 000 departments, 13 000
government officials
Rights and procedures guide2 400 information sheets, 1 200 FAQ, 700 forms
NEWNEW
NEWNEW
NEWNEW
NEWNEW
NEWNEW
NEWNEW
Content of the site
Secund levellinks to
relevant information on websites of different ministries ...
legal articles, addresses, forms ...
Functionality, servicesAsk your question (800 questions a week)
NEWNEW
Content of the site
Search engine (answer by 2 levels of information)
NEWNEW
Content of the site
The Home page
Statistics data and Statistics data and perspectivesperspectives
Perspectives
Website study (February-April 2001)on-line study (quantitative), focus group
(qualitative)
Co-branding with public et private web site (summer 2001)
Professional access (end of 2001)
Statistics data (January 2001)
Visits per month : 600 000Pages per month : 3 700 000E-mail per month : 3 000Subscribers to the mailing list : 10 000