MaintenanceOptimizer

Target Audience

System administrators

Technology consultants

Document Version 2.00 – December 2008

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History of ChangesThis guide is regularly updated in SAP Service Marketplace atservice.sap.com/instguides SAP Components SAP Solution Manager <current release>. Make sure you have the latest version of this guide by checking SAPService Marketplace immediately before starting the installation.

The following table provides an overview of the most important changes that have beenmade in the latest versions.

Master Guide Version Important Changes

1.00 (March 2008) First official release of this document

2.00 (December 2008) Adaptation to SAP Enhancement Package 1

About this DocumentPurposeThis document provides an overview of Maintenance Optimizer and refers you to the requireddetailed documentation.

The Maintenance Optimizer in SAP Solution Manager guides you through the procedure forplanning and downloading SAP support packages and patches for your systems. Allcorrective software packages, including Support Packages (Stacks) for SAP NetWeaver2004s and subsequent versions, as well as all applications which are based on this software(including SAP Business Suite 2005), released after April 2, 2007, will be availableexclusively through the Maintenance Optimizer in SAP Solution Manager.

The document consists of the following main sections:

Planning Information: Overview of important information regarding MaintenanceOptimizer

Installation: Information about the installation of SAP Solution Manager MaintenanceOptimizer

Configuration: Configuration procedure for Maintenance Optimizer

Using the Maintenance Optimizer: Information about how to use MaintenanceOptimizer

Also see the document “How to Use Maintenance Optimizer” on SAP Service Marketplace(service.sap.com/instguides), which is updated regularly.

You should use the latest version of SAP Solution Manager.

Planning InformationFor more information about topics not covered in this guide:

Content Location on SAP Service Marketplace

General information about SAP SolutionManager Maintenance Optimizer

service.sap.com/solman-mopz

Overview information, SAP Tutor, FAQ

Latest versions of Master, Installation,Upgrade, Security and Sizing Guide

service.sap.com/instguides

SAP Components SAP Solution

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Manager <current release>

SAP Library Documentation for MaintenanceOptimizer usage

help.sap.com

SAP Solution Manager ChangeManagement Maintenance Optimizer

Information about Support Package Stacks,latest software versions and patch levelrequirements

service.sap.com/sp-stacks

SAP Online Knowledge Products (OKPs) –role-specific Learning Maps

service.sap.com/rkt

SAP Solution Manager <current release> Learning Map for Solution Consultant

Implementing SAP Solutions

Software Lifecycle Manager (SLM) service.sap.com/slm

You may extend Maintenance Optimizer bySLM. Configuration: Transaction SPRO SAPReference IMG SAP Solution ManagerImplementation Guide SAP SolutionManager Configuration Scenario-SpecificSettings Change Management Maintenance Optimizer (Software LifecycleManager)

Software Component for message creation incase of problems

SV-SMG-MAI

SAP Notes service.sap.com/notes

SAP Note 1024932 (Maintenance Optimizer:Collective Note)

InstallationInstall the latest version of SAP Solution Manager. Refer to the Installation Guide on SAPService Marketplace (service.sap.com/instguides SAP Components SAPSolution Manager <current release>).

You should take sizing into consideration if you plan to use more SAP Solution ManagerScenarios. For sizing prerequisites see the SAP Solution Manager Sizing Guide on SAPService Marketplace (service.sap.com/instguides SAP Components SAPSolution Manager <current release>).

ConfigurationThe following table is a step-by-step description for transaction SPRO SAP Reference IMG

SAP Solution Manger Implementation Guide SAP Solution Manager Configuration Basic Settings. Follow the IMG documentation of each step listed.

Following these steps you only configure the Maintenance Optimizer.You do not configure any other functionality for SAP Solution Manager. If youintend to use further SAP Solution Manager Scenarios, such as EarlyWatchAlert or Diagnostics, use the guided procedure for automatic basic settingsconfiguration using transaction SOLMAN_SETUP. For a Scenario description,

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see the Master Guide for SAP Solution Manager (see section PlanningInformation).

Step Title IMG Path Note

1 CreateConfigurationUser

Not in IMG In transaction SU01, create a userand assign the profile SAP_ALL.Perform the following steps withthis user.

2 Activate BC Setsfor Configurationand all BasicHTTP Services

Basic Settings Basic BC-Sets for Configuration

3 Create RFCConnection toSAP

Basic Settings Connection to SAP Maintain RFC User forCommunication withSAPService and SupportSystems

4 Maintain SAPCustomerNumbers

(only relevant ifyou manage morethan one SAPcustomer number)

Basic Settings Connection to SAP Maintain SAP CustomerNumbers

Perform this IMG activity only ifyou manage more than one SAPcustomer number. Moreinformation: SAP SolutionManager Security Guide (see thesection Planning Information in thisdocument).

Additionally, if you have morethan one SAP customer number,you have to perform all IMGactivities under Basic Settings Connection to SAP MultipleCustomer Numbers and continuewith step 5.

5 Assign S-User Basic Settings Connection to SAP Assign S-User for SAPSupport Portal Functionality

If you do not maintain the S-Usercorrectly, the following errormessage appears in theapplication: No S-User isassigned to your user.

If you have more than one SAPcustomer number, you have toassign the correct S-user to thecustomer numbers (see IMGdocumentation Step 4).

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6 Maintain SystemLandscape

Basic Settings SystemLandscape Put Systemsin System Landscape Automatically ConnectSystem Landscape Directory

If you already use an SLD in yoursystem landscape, we recommendconnecting the SLD (see IMGpath).

If you do not use an SLD, performthe necessary steps for individualsystems manually by choosingtransaction SMSY chooseCreate New System with Assistantin the context menu of Systems inthe hierarchical tree on the left(only for ABAP-based maininstances). Follow the steps in thewizard (you do not need togenerate RFC connections, butyou must assign logicalcomponents).

7 Create Solutionand AssignLogicalComponent

Basic Settings SystemLandscape DefineSolution Landscape

If you have connected your SLD instep 6, perform both IMG activitiesunder this subnode.

If you have maintained yoursystem landscape manually, youonly have to perform the IMGactivity Define a Solution.

8(optional)

Create Users forMaintenanceOptimizer andAssignAuthorizations

Not in IMG In transaction SU01, create systemusers for users who work withMaintenance Optimizer. Intransaction PFCG, assign the rolesSAP_MAINT_OPT_ADMIN andSAP_SM_SOLUTION_ALL withfull authorization to your users(note: copy the roles, maintain theauthorizations, generate theprofiles and perform a usercomparison). More information:Security Guide (see sectionPlanning Information).

You have now configured SAP Solution Manager Maintenance Optimzer.

Using the Maintenance OptimizerTo use the Maintenance Optimizer, call transaction Solution_Manager <your solution>

Operations Change Management Maintenance Optimizer Create NewMaintenance Transaction. Follow the steps in the guided procedure.

If you receive the error message You are not authorized to perform theactivity selected last, check step 8.

If you receive the error message No S-User is assigned to your user, check step5. Always log on to the SAP Support Portal with the same S-User which is assigned to yourSolution Manager user.

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You can also access the Maintenance Optimizer via the Change Management work center. Inthis case you have to configure the work center functionality (transaction SPRO SAPReference IMG SAP Solution Manger Implementation Guide SAP Solution Manager Scenario-Specific Settings Change Control Setup Work Center for Change RequestManagement).

More information about using the Maintenance Optimizer: SAP Library Documentation andSAP Online Knowledge Products (see section Planning Information in this document).