5169 AUTO BODY MECHANIC - ERIC · The auto body trade is a highly skilled profession. the auto body...

ED 107 946

DOCUMENT RESUME

95 CE 004 161

AUTHOR Stranke, Edward J.; Speck, Samuel R.TITLE An Analysis of the Auto Body Repair Occupation.INSTITUTION Ohio State Dept. of Education, Columbus. Div. of

Vocational Education.; Ohio State Univ. Columbus.Trade and Industrial Education nstructionalMaterials Lab.

SPONS AGENCY Office of Education (DHEW) , Washington, D.C.PUB DATE 75NOTE 210p.; For related documents, see CE 004 160, CE 004

162-206, CE 004 263-268 and CE 004 425-427

EDRS PRICE MF-$0.76 HC-$10.78 PLUS POSTAGEDESCRIPTORS . *Auto Body Repairmen; *Auto Mechanic (Occupation);

Communication Skills; *JOb Analysis; K wledge Leyel;Mechanical Skills; Mechanics (Process); * ccupational*formation; Safety; Skill Analysis; SkillDevelopment; Skilled Occupations; *Task Analysis;Task Performance; Work Attitudes

ABSTRACTThe general purpose of the occupational analysis is

to provide workable, basic information dealing with the many andvaried duties 'performed in the auto body mechanic occupation. Thedocument opens with a brief introduction followed by a jobdescription. The bulk of the documenttis presented in table form.Eleven duties are broken down into a number of tasks and for eachtask a two-page table is presented, showing on the first page; tools,equipment, materials, objects acted upon; performance knowledge(related also to decisions, cues and errors); safety--hazard; and onthe second page: science; math--number systems; and communications(performance modes, examples, and skills and concepts). The dutiesinclude: managing a body shop; refinishing; repairing and patchingdamages; repairing and maintaining cooling systems; repairing frame

-------demage and front suspension and steering; removing and replacingpanels; repairing and replacing fiberglass panels; maintainingelectrical system and interior trim; and adjusting doors, deck lids,hoods,. bumpers, and door glass. (BP)/

***********************************************************************Document's acquired by ERIC include many informal unpublished

* materials not available from other sources. ERIC makes every effort ** to obtain the best copy available. nevertheless, items of marginal *

* reproducibility are often encountered and this affects the quality *

* of the microfiche and hardcopy reproductions ERIC makes available *

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69

AN ANALYSIS OF THE AUTO BODY REPAIR OCCUPATION

Developed By

Edward J. StrankeInstructor, Auto Body Repair.

Lake County J.V.S.Painesville, Ohio

Samuel R. SpeckInstructor, Auto Body RepairKnox County J.V.S.Mount Vernon, Ohio

Occupational Analysis ,

E.P.D.A. Sub Project 73402June 1, 1973 to December 30, 1974

Director: Tom L. Bindes

Coordinator: William L. Ashley

The Instructional Materials LaboratoryTrade and Industrial Education

The Ohio State University

/I

"The activity which is he subject

of this report was supp rted inwhole or in part by the U.S. Officeof Education, Department of Health,Education; and Welfare. However,

the opinions expressed herein do,not reflect the position or'policy

of the U.S. Office of Education,and no official endorsement by theU.S. Office of Education should be

inferred."

Foreword

Preface

Acknowledgment

Job DescriptionC`.)

TABLE OF CONTENTS

V

vii

ix

xi

DutiesA7 Managing and Operating a Body Shop 1

B' Refinishing 25

C Repairing and Patching Damages, 63

D Repairing and Maintaining Cooling Systems 83

E Repairing Frame Damage 93

F. Removing and Replacing Panels 107

G Repairing Front Suspension and Steering 16,

H Repairing and Replacing Fiberglas Panels 173

T Maintaining Electrical System 181

J Maintaining Interior Trim . . 193

K Adjusting Doors, Deck Lids, Hoods, Bumper, and Door Glass . 201

Index213

FOREWORD

The occupational analysis project was conducted by The Instructional MaterialsLaboratory, Trade and Industrial Education, The Ohio State University in con-

junction with the State Department of Education, Division of Vocational Educa-tion pursuant to a grant from the U.S. Office of Education.

The Occupational Analysis project was proposed and conducted to train voca-tional educators in the. techniques of making a comprehensive occupational

analysis. Instructors were selected from Agriculture, Business, Distributive,Home Economics and Trade and Industrial Education to gain experience indeViloping analysis documents- -far sixty=one different occupations. Represen-

tatives from Business, Industry, Medicine, and Education were involved with

the vocational instructors conducting the analysis process.

The project was conducted in three phases. Phase one involved the planning

and development of the project strategies. The analysis process was based

on sound principles of learning and behavior. Phase two was the identifica-

tion, selection and orientation of all participants. The training and work-

shop sessions constituted the third, phase. Two-week, workshops were held

during which teams of vocational instructors conducted an analysis of theoccupations in which they had employment experience. The instructors were

assisted by both occupational consultants and subject matter specialists.

T project resulted in producing one hundred two trained vocational instruc-

t rs capable of conducting and assisting in a comprehensive analysis of

va ioo_occupations. Occupational analysis data were generated for sixty-one

occupations. The analysis included a statement of the various tasks performed

in each occupation. For each task the following ite,as were identified:

tools and equipment; procedural knowledge; safety imt,wledge; concepts and

skills of mathematics, science and communication needed for successful per-

formance in the occupation. The analysis data provided a basis for generating

instructional materials; course outlines, student performance objectives,

criterion measures as well as identifying specific supporting skills and

knowledge in the academic subject areas.

PREFACE

An attempt has been made in this book to present some of the major duties and the relatedtasks peculiar to the auto body repair trade. Some of these major duties cover management,sheet metal repair, sheet metal replacement, frame work and other. It i not a completecoverage of the auto body trade. Many duties such as vinyl top installation, convertibletop repair and radiator repair along with custom work has relagated to specialty shops but arestill major duties. The writers have also shown a correlation of physical science, mathe-matics, behavioral science, safety and communication with the actual trade performance.

VII

ACKNOWLEDGMENT

We wish to acknowledge the valuable assistance rendered by the iollowingsubject matter specialists. They prOvided input to the vocational instruc-tors in identifying related skills and concepts of each respective subjectmatter area and served as training assistants in the analysis process duringthe two-week workshops.

Rollin M. Barber, PsychologyThe Ohio State UniversityColumbus, Ohio

Jodi Beittel, CommunicationsColumbus, Ohio

Diana L. Buckeye; MathematicsUniversity of MichiganAvon Lake, Ohio

Rick Fien, Chemistry(The Ohio State UniversityBeachwood, Ohio

N.S. GidwAni, ChemistryColumbus TeChnical InstituteColumbus, Ohio

Bruce A. Hull, BiologyThe Ohio State UniversityColumbus, Ohio

Donald L. Hyatt, PhysicsWorthington High SchoolWorthington, Ohio

ix

Glenn Mann, CommunicationsColumbus, Ohio

Jerry McDonald, Physical SciencesColumbus Technical InstituteReynoldsburg, Ohio

Colleen Osinski, PsychologyColumbus Technical InstituteColumbus, Ohio

David Porteous, CommunicationsUniversity of ConnecticutColchester, Connectiut

James A. Sherlock, Communications DColumbus Technical InstituteColumbus, Ohio

Jim VanArsdall, MathematicsWorthington High SchoolWorthington, Ohio

Lillian Yontz, BiologyThe Ohio State UniversityCaldwell, Ohio

Acknowledgment is extended to the following I.M.L. staff members for their role

in conducting the workshops; editing, revising, proofing and typing the analyses.

Faith JusticeSheila NelsonMarsha OpritzaRita BuccillaPeg BushelmanCarol FausnaughMindy FausnaughRita HastingsCarol HicksSue BasingerBarbara-HughesCarol MakvinPatti NyeKathy RoedigerMary Salay

Research AssociateAdministrative AssistantEditorial ConsultantTypistTypistTypistTypistTypistTypistTypistTypistTypistTypistTypistTypist

JOB DESCRIPTION

The auto body trade is a highly skilled profession. the auto body mechanic must have

knowledge and skill related to several other trades. To be successful the worker must

take great pride An his/her work,'be physically strong, have good eye sight and patience.

The duties of the auto body mechanic may include making estimates, ordering parts and

materials, keepingrecords,- figuring bills and payroll. Refinishing knowledge and

skill are necessary to keep up with the changing automotive finishes and new products

including primers, sealers, alkyd enamel; acrylic enamel, acrylic lacquer, polyurethane,

spot refinishing and metallic color matching.

The worker must be able to repair all types of damage including patching rust, straiehtening

bent panel, replacing damaged panels on both steel and fiber glass bodied automobiles.

lie/she should have knowledge Of the cooling system end airconditioning; 'e ableto check

pressure and conduct tests as well as replace all parts damaged in a collision. Repairing

the.front suspension and steering is performed in many bodyshops as well as diagnosing and

repairing-frame'damage. A knowledge of and the ability to trouble shoot and repair the

electrical system is also essential to mastery of the trade.

Other duties usually done in body shops are replacng glass, interior trim and all types

of adjusting, and aligninc of parts. Some shops ma require washing, waxing and interior

cleaning.

The duties performed by a mechanic can range from oing only one general duty, such as

refinishing, to, being able to perform all these tasks mentioned.

xi

Duty A Managing and Operating a Body Shop

1 Write estimates2 File estimates alphabetically3 Verify insurance coverage4 Order parts and material5 Schedule work6 'Write repair orders and record parts and materials

7 Record costs, paymTnts and deposits8 Keeping payroll records9 Order and maintaintools and equipment10 Establish safety regulations11 Handle customer complaints

1

(TA

SK

ST

AT

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EN

T)

WRITE ESTIMATES

TO

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, EQ

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ME

NT

, MA

TE

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AC

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SA

FE

TY

-. H

AZ

AR

D12

Estimate sheets

Collision manual

Adding machine

Clip board

Flat rate books

Body and frame illustration book

Physically inspect damages

Visually inspect damages

Record damage in correct sequence

Make required number of copies

Price out parts and material

Price out labor operations

Obtain a correct total

Car must be repairable to meet

safety

standards

Broken glass-cUts

Ragged metal edges-cuts

DE

CIS

ION

S

Whether to repair or replace

CU

ES

Cost'of parts

Availability of part

Total cost of repairs

ER

RO

RS

Incorrect prices

-Incorrect labor

Missing items

Hidden damage

A(T

AS

K S

TA

TE

ME

NT

)

PHYSICAL SCIENCE

Relationship of force to distortion in an elastic"body

!direct and indirect damage]

Resistance of materials to change in shape ;bends, twists,

and stretches]

WRITE ESTIMATES

SC

IEN

CE

Behavioral Science (see index)

.

MA

TH

NU

MB

ER

-SY

ST

EM

S

Deduction

Fundamental operations (calairation)

Addition, subtraction, multiplication, division

algorithms

Order of operations, i.e., use of parentheses in

simplifying arithmetic expressions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Writing

Speaking

Estimate

.=1,

EX

AM

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S

To the customer T A

.

SK

I L L

S/C

ON

CE

PT

S

Pen

man

ship

, spe

lling

, cla

ssifi

catio

ndescription, terminology/

general vocabulary, usage

Terminology/general vocabulary,

5%ppropriate diction, enunciation

arity of expression, facial

body features, usage

3

/(T

AS

K S

TA

TE

ME

NT

)FILE ESTIMATES

ALPHABETICALLY

TO

OLS

, EQ

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ME

NT

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AC

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AF

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v --

HA

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File cabinet

\

File folders

-

Index tabs

File customers last name

File daily

Keep file current

Maintain a dead file

...

.

N/A

1

DE

CIS

ION

SC

UE

SE

RR

OR

S

Length of time to keep

estimate

current

'

-

Usually a claim is handled

within 7

days

Competitive estimates

Customer preference

-

Loss of estimates

.

(TA

SK

ST

AT

EM

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FILE ESTIMATES ALPHABETICALLY

--

SC

IEN

CE


MA

TH

NU

MB

ER

SY

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S

Use

of Numbers (without calculation)rdeduction length of

time]

Coding

CO

MM

UN

ICA

TIO

NS

.

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Files

EX

AM

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SS

KI L

LS/C

ON

CE

PT

S

Detail/inference, tercminology

5

A(T

AS

K S

TA

TE

ME

NT

)'VERIFY INSURANCE COVERAGE

TO

OLS

, EQ

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ME

NT

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JS

AF

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YH

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AR

D ir

e

Telephone

Obtain:

Mail service

Customers

:lam and address

Insurance check

.

Make and year of car

Insurance proof of loss

Name of insurance company

Adjustor's authorization

Name of insurance agent

Insurance releases

Policy number if possible

.Type of insurance

Adjustor's phone number

N/A

,

DE

CIS

ION

SC

UE

SE

RR

OR

S

What type of coverage is involved

Proof of loss

Non-payment

Whether or not to start repairs

Written authorization

Law suits

Check

Poor relations with insurance company

Insurance releases

---___

,

,

.

!

AjT

AS

KS

TA

TE

ME

NT

)VERIFY INSURANCE

Sc

I EN

CE

Behavioral Science (see

index)

COVERAGE

MA

TH

- N

UM

BE

R S

YS

TE

MS

Use of numbers (without calculation) [recording numbers]

recording

CO

MM

UN

!CA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Seeing

Writing

EX

AM

PLE

SQuestioning customer

Questioning insurance company

Make and year of vehicle

Record information

SK

ILLS

/CO

NC

EP

TS


appropriate diction, enunciation

clarity of expressionusage

Visual analysis, memory, describing,

detail and inference, color

discrimination, recognition of

symbols, codes, emblems

Penmanship, spelling, classification

description, reports, term-

inology/general vocabulary,

usage

0

7

A4

(TA

SK

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ORDER PARTS AND MATERIALS

S

TO

OL,

EQ

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ME

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, MA

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AC

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DUPON

PE

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,--"felephone

Mail service

Estimates

Sales persons

Parts department

Determine material

Select sources of supply

Secure repair order or estimate

....----

Determine current price list'

Determine quantity

,

.

.

/.%

N/A

DECISIONS

..

CUES

ERRORS

Where to buy

price difference

How much to buy

Speed of delivery

Availability

Wrong material

Incorrect parts

Excessive car tie-up time

Dissatisfied owner ,

AM

TA

SK

ST

AT

EM

EN

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ORDER PARTS AND MATERIALS

SC

IEN

CE


MA

TH

NU

MB

ER

SY

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S

Deduction

Use of numbers (without calculation)

Coding

CO

MM

UN

ICA

TIO

NS

fi

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Reading

EX

AM

PLE

S

Telephone

Estimates

Repair orders

Price lists

SK

ILLS

/CO

NC

EP

TS


appropriate diction, enunciation

clarity of.expression

Detail/inference, information reports

recommendation reports, des-

cription of mechanisms, term-

inology

9

A. (

TA

SK

ST

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EM

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T)

SCHEDULE WORK

TO

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, EQ

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SA

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HA

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RD

Appointment book

Route sheets

Telephone

-

Drive in customers

Determine worker capabilities

Determine availih'ility of parts and

materials

Keep work flowing smoothly

Write all appointments

N/A

DECISIONS

CUES

ER

RO

RS

When to bring the vehicle in

Availibility of parts

When the vehicle will he finished

Time involved in performing work

Amount of work in shop

Amount of work scheduled

._

Worker absenteeism

Wrong parts

Insufficent part

Insufficent time

Human error in scheduling

A (

TA

SK

ST

AT

EM

EN

T)

SCHEDULE WORK

SC

IEN

CE

Behavioral Science (seer index)

MA

TH

NU

MB

ER

SY

ST

EM

S

Use of nUmbers(without calculation) [recording]

Coding

CO

MM

UN

ICA

TIO

NS

n

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Writing

EX

AM

PLE

S

Parts houses

"Parts departments

Appointments

SK

ILLS

/CO

NC

EP

TS

Terminology/general vocabulary

Penmanship, spelling, memo format,

terminology/general vocabulary

11

11

-A6

(TA

SK

ST

AT

EM

EN

T)

WRITE REPAIR ORDERS AND RECORD PARTS AND MATERIALS

22

TO

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, EQ

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ME

NT

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AC

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PE

RF

OR

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E K

NO

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DG

ES

AF

ET

YH

AZ

AR

D

Repair order forms

Carbon paper

Repair order rack (alaphabetize)

Adding machine

Tax tables

Flat

rate book

Material price lists

Parts price lists

.

Have repair orders signed

Write name, address, and telephone

Write make, year model and license

Write date when promised

Write date order written

List all labor operations

Attach copy of estimate

List all part and materials

Price all chSrges

Obtain correct total

'

.

.

N/A

DECISIONS

CUES

Unsigned order

ER

RO

RS

Incorrect totals

Missed items

Incomplete information

N/A

N/A

A6

(TA

SK

ST

AT

EM

EN

T)

WRITE REPAIR ORDERS AND RECORD DARTS AND MATERIAL

SC

I EN

CE


MA

TH

NU

MB

ER

SY

ST

EM

S

Basic knowledge of math

Addition

Subtraction

Division

Multiplication

Percentages


Coding

Recording

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Writing

EX

AM

PLE

S

Repair orders

SK

ILLS

/CO

NC

EP

TS

Penmanship, spelling, classification

description, terminology/gen-

eral vocabulary

4

(TA

SK

ST

AT

EM

EN

T)

RECORD COSTS

PAYMENTS

AND 'DEPOSITS

TO

OLS

, "E

QU

IPM

EN

T, M

AT

ER

IALS

,OBJECTS AIMED UPON

PE

RF

OR

MA

NC

E K

NO

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DG

ES

AF

ET

YH

AZ

AR

D

Repair order copies

Parts invoices

Material invoices

Towing invoices

Sublet labor invoices

Bookkeeping ledger

Adding machine

Tool equipment invoices

File cabinet and folders

Utility and building expenses

Bank book

Check book

Insurance

Open a checking account

Obtain a bookkeeping ledger

File all bills and invoices

File copies of repair orders

Record of all, checks issued

Obtain'correct bank balances

Record all monies received

Record all accounts receivable

Record all credit receipts

Obtain correct totals

.

4Y,

N/A

DE

CIS

ION

SC

UE

S

Size of business

Cost of a bookkeeper

.

ER

RO

RS

.._

What type of, bookkeeping system to

use

Whether or not to have a bookkeeper

Inaccurate listing of material

Incorrect material prices

Out-dated flat rate books

Failure to pay invoices

(TA

SK

ST

AT

EM

EN

T)

RECORD COSTS, PAYMENTS, AND DEPOSITS

i

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

.

,.


CO

MM

UN

ICA

TIO

NS

,

Rationals

t

Fundamental operations (calculation)

Addition, subtraction, multiplication, division

algorithms



..

----\,_

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS /C

ON

CE

PT

S

Speaking

....1

Reading

Conversing

Bank tellers

Accountant

Bookkeeper

Tabulation

.

,


Detail/inference, speed/rate

[numbers]

15

Ag

(TA

SK

ST

AT

EM

EN

T)

KEEP PAYRO

S

TO

OLS

, EQ

UIP

ME

NT

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AC

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GE

SA

FE

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HA

ZA

RD

Payroll book

Flat rate time slips

Figure wages

,

Make deductions

Time cards

Issue checks

Employees with holding statements

Keep careful

records

Workmans compensation table

Issue checks to all tax agencies

Social security table.

Federial income tax table

N/A

State and local income tax tables

.

DE

CIS

ION

S_

CU

ES

ER

RO

RS

Type of system to use

One that meets the needs

Pay all taxes on time to avoid

penaliti9.6)

Not keeping accurate records

-,.

As

(TA

SK

ST

AT

EM

EN

T)

KEEP PAYROLL RECORDS

SC

I EN

CE


MA

TH

-r

NU

MB

ER

SY

ST

EM

S

thole numbers - decimals

Fundamental operations (calculation),

Addition, subtraction, multiplication, and .4'aivision

algorithms



CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

qriting

EX

AM

PLE

S

Payroll book

SK

I L-

LS/C

ON

CE

PT

S

Penmanship

Classification

17

)10

nC

A(T

AS

K S

TA

TE

ME

NT

)ORDER AND MAINTAIN TOOLS AND EQUIPMENT

.

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

,

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

.

SA

FE

TY

HA

ZA

RD

N,

Catalogs and service manuals

Institute a maintenance prbgram

Shut down air compressor while servic-

Sales person

Keep maintenance records

ing and draining - catch in mov-

Standard tool kit

Consult owners of same equipment

ing parts

.

Oil and greases

Compare prices on like equipment

Disconnect all electrical equipment

0Determine method of payment

when servicing - shock

Keep equipment parts list on file

Wear eye protection - eye injury

Loose clothing and long hair - catch

in moving parts

Meet O.S.H.A, standards

.

N"S

>

.

DECISIONS

CU

ES

,E

RR

OR

S

Determine the need for new equipment

Price

Buying inferior equipment

Datermins whether to repair or replace

Frequency of use

Buying unnecessary equipment.

equipment

Foreign material in oil

Not buying equipment when needed

'-

A9

(TA

SK

ST

AT

EM

EN

T)

ORDER AND MAINTAIN TOOLS AND

EQUIPMENT

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

PHYSICAL SCIENCE

Simple machines used to gain mechanical advantage [stan-

dard tool kit]

Effects of friction on work precesses and product quality

[foreign material in oil]

deavioral Science (see index)

Use of numbers (without calculation) ii*ecording]

Coding

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Writing

EX

AM

PLE

S

Equipment company

Record keeping

19

' SK

ILLS

/CO

NC

EP

TS


appropriate diction, enunciation,

clarity of expression

Penmanship, spelling, classification,

description

A10 (TASKSTATEMENT)

ESTABLISH SAFETY REGULATIONS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TSACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Signs

Post "No Smoking" signs

Follow standard safety rules

Fire extinguishers

Post safety bulletins

First aid kit

Keep fire extinguishers full

Automatic sprinkler system

Keep inflammables in Proper place

Special storage area for inflammable

Dirty rags in safety cans

equipment

Change filters in spray booth

Safety cans

Make sure all tools are grounded

Exhaust fan

properly

Spray booth

Maintain a clean shop

Oil absorbing material

Observe O.S.H.A. regulations

Building to meet safety code

Keep first aid kit complete

Approved spray respirators

,.

DE

CIS

ION

S,

CU

ES

ER

RO

RS

_.

. ,

N/A

N/A

N/A

A(T

AS

K S

TA

TE

ME

NT

)ESTABLISH SAFETY REGULATIONS

SC

I EN

CE

PHYSICAL SCIENCE

Fluids under pressure (Incompressibility, transfer of

pressure)

LB havioral Science (see index)

1

MA

TH

NU

MB

ER

SY

ST

EM

S

N/A

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

EX

AM

PLE

S

Shop foreman

Safety directoi

SK

ILLS

/CO

NC

EP

TS


appropriate diction, implying,

enunciation, clarity of expression

persuasion and sales technique,

denotative/connotative words,

gestures, facial and body features

usage

21

A(TASK

ST

AT

EM

EN

T)

HANDLE CUSTOMER COMPLAINTS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Customer lounge

Private office

Repair order or estimate

i

.

.

Listen to complaint

Look at the complaint

Validate complaint

Discuss complaint

Arrive at a decision

Make arrangement to satisfy customer

complaints

.

/

N/A

.

.

INN

E, DE

CIS

ION

S.

CU

ES

ER

RO

RS

Determine if the customers complaint

Unsatisfactory work

is v

alid

Work not performed

Loss of profit

.

Loss of customer

I(T

AS

K. S

TA

TE

ME

NT

)HANDLE CUSTOMER COMPLAINTS

SC

IEN

CE


CO

MM

UN

ICA

TIO

NS

MA

TH

NU

MB

ER

SY

ST

EM

S

N/A

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Seeing

EX

AM

PLE

S

Customer

Worker

Examining the work

Checking estimate

Checking repair order

SK

I LLS

/CO

NC

EP

TS

Terminology/generl vocabulary,

appropriate diction, implying,

enunciation, clarity of expression

persuasion and sales technique,

poise, gestures,usage

Visual analysis, describing, color

discrimination

23

t.

Duty B Refinishing

1 Wash and dewax vehicle2 Remove decorative features

- 3 Ascertain type of original finish and type to h used4 Inspect old surface for defects5 Featheredging broken surfaces6 Mixing and reducing refinishing material7 Treat bare metal8 Masking operations9 Apply primer surfacer and glazing putty10 Sand OA finish, primer surfacer and glazing putty11 Preparation En- alkyd enamel refinishing12 Refinishing with acrylic enamel13 Preparation for polyurethane14 Preparation for acrylic lacquer refinishing15 Spot refinishing and touch up16 Polish (rubbing) lacquer finishes17 Apply striping and decals18 Clean up and prepare for delivery

25

B(T

AS

K S

TA

TE

ME

NT

)WASH AND DEWAX VEHICLE

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

DUPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E'S

AF

ET

YH

AZ

AR

D

Hose and water

Bucket and sponge

Car wash soap

Chemical dewaxer

Toweling

Clean rags

Mix soap and water in bucket

Wash car

Dry car

Apply dewaxer

Wipe dry, clean cloths

Eye protection - eye injury

Dewaxers are flammable - fire

Proper ventilation - fire, breathing

Dewaxers will burn skin

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine type of dewaxer to use:.

Amount of road film

Amount of road tar

Amount of tree sap

Damage to painted surface

[B

(TASK STATEMENT)

WASH AND DEWAXVEHICLE

SC

IEN

CE

PHYSICAL SCIENCE

Effects of friction on work

processes and product quality

[rubbing with sponge' and dewaxer to remove

foreign

matter]


-.'

MA

TH

NU

MB

ER

SYSTEMS

ow*

at

....1

.M.M

.1*.

....

Use of numbers (without calculation) [ratio-soap

to water]

Coding

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EM

OD

ES

Reading

Speaking

EX

AM

PLE

S

Directions on containers

Questioning shop foreman and peer___

group

SK

I L L

S/C

ON

CE

PT

S

Info

rmat

ion

repo

rts,

rec

omm

enda

tion

reports, description of mech-

anism



27

`1

r3;

v

B2

(TA

SKST

AT

EM

EN

T)

REMOVE DECORATIVE FEATURES WHERE NECESSARY

TO

OL

S, E

QU

IPM

EN

T, M

AT

ER

IAL

S,O

BJE

CT

S A

CT

ED

UPO

NPE

RFO

RM

AN

CE

KN

OW

LE

DG

ESA

FET

YH

AZ

AR

D

Standard tool kit

Remove interior trim if necessary

Sharp metal

-cuts

Steel wool

Select correct tool

Eye protection

-eye injury

Rubbing compounds

Carefully remove item and store

retainers and fasteners

Tool slippage

-injury to hands

Clean items for reinstallation

Store items

insafe place

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine which items to remove

Items cover rust

Broken items

Determine how items are to be removed

Items difficult to mask

Inferior finish around items

Decide where to store items

Excessive labor involved'

Lost items

..

(TASK

ST

AT

EM

EN

T)

-REMOVE DECORATIVE FEATURES WHERE NECESSARY

SCIENCE

\.

_M

AT

HN

UM

BE

R S

YS

TE

MS

PHYSICAL SCIENCE

Simple machines used to gain mechanical advantages

(examples:

levers, gears, pulleys)

[standard tool kit]

.Effect of friction on work processes and product

quality

[steel wool works on a friction principle, and

rubbing compounds friction principle]


.N

N/A

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Speaking

Question shop foreman



,

fs F

4

TA

SK

ST

AT

EM

EN

T)

ASCERTAIN TYPE OF ORIGINAL FINISH AND TYPE TO BE USED

f19

,T

OO

LS, E

QU

IPM

EN

T, M

AT

ER

IAL'

S,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Lacquer thinner

'

Clean rags

.

Dampen rag with thinner

,,Rub spot on vehicle

Check rag for paint

Analyze rag, decide what type of

finish is on the vehicle and what

type to use

'

..

Thinners are flammable - fire

Use exhaust fans - breathing

Store thinner rags, in proper con-

tainers - fire

.

_

DE

CE

SIo

'C

UE

SE

RR

OR

S

Determine which type of finish to use

-

Type of finish on the vehicle

Material on the rag

Paint lifting

1

Poor adhesion

,--

Failure to match original appearance

B3

(TA

SK

ST

AT

EM

EN

T)

ASCERTAIN TYPE OF ORIGINAL_ FINISH AND TYPE TO BE USED

=,14.717,11110

SC

IEN

CE

PHYSICAL SCIENCE

Chemical solubility of old base or finish


to.

Deduction

MA

TH

NU

MB

ER

SY

ST

EM

S

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Speaking

EX

AM

PLE

S

Refinishing manual

Shop foreman

Peer group

Salesperson

SK

ILLS

/CO

NC

EP

TS

Comprehension, detail/inference,

informational reports, recom-

mendation reports, description of

mechanism, terminology

Terminoloy/general vocabulary,

clarity of expression A

fl31

(TA

SK

ST

AT

EM

EN

1)INSPECT OLD SURFACE FOR DEFECTS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TSACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Vehicle

.

.

..

/ /

.

Inspect surface for cracaing

Inspect surface for n.razing

Inspect surface for checking

Inspect surface for lifting

Inspect surface for rust, chips,

excess:me film thickness

Inspect for adhesion loss. i

c

(

r-

/

,fi

N/A

_.....

DE

CIS

ION

SC

UE

S

Type of defects present

ER

RO

RS

Determine type of preparation to use

Failure of the new finish

114*

(T

AS

K S

TA

TE

ME

NT

)INSPECT OLD SURFACE FOR DEFECTS

SC

IEN

CE

PHYSICAL SCIENCE

Effect of heating and cooling on'expansion of materials

(cooling and heating effect on paint surface)


CO

MM

UN

ICA

TIO

NS

MA

TH

NU

MB

ER

SY

ST

EM

S

N/A

PE

RF

OR

MA

NC

E M

OD

ES

Seeing

EX

AM

PLE

S

Visual inspection

SK

ILLS

/CO

NC

EP

TS

Visual analysis, describing, logic,

detail/inference,color discrim-

ination

L12

33

(TA

SK S

TA

TE

ME

NT

)FEATHEREDGE BROKEN SUIV-ACE ES-

TO

OL

S, E

QU

IPM

EN

T, M

AT

ER

IAL

S,O

BJE

CT

S A

CT

ED

UPO

NPE

RFO

RM

AN

CE

KN

OW

LE

DG

ESA

FET

YH

AZ

AR

D

Bucket and sponge

Sanding block or powder sander

Sanding disks or sandpaper

Bevel into the adjacent area with

coarse sand paper, wet or dry and

sanding block or power sander

.

Beveled edge is again sanded with

finer grit sand paper wet or dry

and sanding block or power sander

Eye protection needed-eye injury

Safety standard rules for all power

equipment and compressed air

DE

CIS

ION

SC

UE

SE

RR

OR

S

Whether to use wet or dry sanding

or power sander

Size of repair

Not using power sander on large

areas

B(T

AS

K S

TA

TE

ME

NT

)

I--

PHYSICAL SCIENCE

Fluids under.pressure (Examples: incompressibility,

transfer of pressure) [compressed air]

Centrifugal forces developed by bodies in rotation

(Examples: force tending to discharge materialfrom a

rotating body) [operating power sanders]

Effects of friction on work processes and

product quality

[friction while sanding]

FEATHEREDGE BROKEN SURFACES

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S



.

fRrit and dimension]

Coding

_CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

-

Speaking

Reading

Touching

Seeing

EX

AM

PLE

S

Questioning shop manager or peers

Shop manuals, school notes, label

directions

Smoothness, levelness, correct con-

tont-

Smoothness, levelness, correct con-

tour

SK

ILLS

/CO

NC

EP

TS




information reports, recommed-

dation repOrts, description of

mechanism, definition; terminology

Size, shape, depth ;texture

Size, shape, depth, texture

Ek5

B6

(TA

SK

ST

AT

EM

EN

T)

MIX AND REDUCE REFINISHING MATERIALS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

CH

IHE

CT

SACTED

UP

ON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E .

SA

FE

TY

HA

ZA

RD

Container of material

Clean proper can or container

Paint paddle

Thinner or reducer

-

Paint strainer

Spray gun cup

Open container or shake on paintshaker

Mix contents if needed

Pour correct amount of material in a

properly cleaned container

Thin or reduce in accordance with label

directions

Stir with a paint paddle

Strain if necessary with a paint

strainer into the spray gun cup

Choose reducers and thinner according

to temperature and humidity


Inflammable material - fire

..

DE

CIS

ION

SC

UE

S

Temperature

ER

RO

RS

What reducer or thinner to use

Peels- r runs

(TA

SK

ST

AT

EM

EN

T)

MIX AND REDUCE REFINISHINGMATERIALS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

Behavioral index (see index)

.

Measurement:

non-geometric

liquid

Ratio and proportion estimate

ratios paint and material

Addition and subtraction of whole numbers[homoginizing-

refinishing material, temperature/humidity]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

Seeing

Speaking

Label directions

To mix

correctly

Shop foreman

Information reports, recommendation

reports, description of mechanism

Describing, detail/inference, color

discrimination

Terminology, general vocabulary

37

At;

B7

(TA

SK

ST

AT

EM

EN

T)

TREAT BARE METAL

A"?

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Clean cloths

Chemical cleaners

Remove rust

Featheredge

Use clean rag

Thoroughly wet rag with chemical metal

conditioner (note: different type

conditioners for different type

metals), follow label directions

Wipe dry while still wet


Rubber gloves - chemical burn

Ventilation - breathing vapors

Proper storage containers - fire

DE

CIS

ION

S

Determine type of chemical use

Metal used

CU

ES

ER

RO

RS

Loss of adhesion between metal and

primer

B7

(TA

SK

ST

AT

EM

EN

T)

TREAT BARE METAL

SC

IEN

CE

PHYSICAL SCIENCE

Chemical reaction between metal conditioner and metal

Uehavioral Science (see index)

MA

TH

NU

MB

ER

SY

ST

EM

S

Ratio and proportion [metal conditioner]

(estimation)

CO

MM

UN

!CA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

EX

AM

PLE

S

Follow directions on container

SK

I LLS

/CO

NC

EP

TS

Informational reports, recommendation


B(T

AS

K S

TA

TE

ME

NT

).

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TSAmmo

UP

ON

.

PE

RF

OR

MA

NC

E K

NO

WLE

DS

AF

ET

YH

AZ

AR

D

Masking tape (various sizes)

Masking paper (various sizes)

Masking machine

Clean cloths

Steel wool

.

Clean the objec

o be masked

Select proper-size tapes or/and papers

Be carelill tape does not overlap on

'Painted surface

Position tape and press firmly in place

Position tape.with paper attached and

ptess into place

Immediately remove masking after lac-

quer top coats`

After enamel top coats, remove next day\

Paper 'can cause cuts

"-

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine what sizes of tape and/or

Size of moulding glass - panel- etc.

paper to use

Waste of material

Overlap on painted surfaces

Poor appearances

B(T

AS

K S

TA

TE

ME

NT

)MASK OPERATIONS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

PHYSICAL SCIENCE

Effects of friction on work precesses and product quality

[friction - steel wool cleans with a friction action]


Measurement: geometric [take tape and paper size fractions]

linear

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Seeing

EX

AM

PLE

S

Printed manuals

Watching the operations being done

SK

ILLS

/CO

NE131----TS

Comprehensio

,detail/infer-

ence,

formational report

!,!e mmendation report,

,--'-''''--/

escription of mechanism,

( sual analysis, logic, detail/infer-

ence, color discrimination

41

(TA

SK

ST

AT

EM

EN

T)

APPLY PRIMER SURFACER AND GLAZING PUTTY

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Primer surfacer properly reduced

Spray gun and air hose

Glazing putty

Surface must be clean

Bear metal should be metal

conditioned

Apply 3 or 4 medium wet coats allowing

each single coat to flash off,

before proceeding with the next coat

Apply glazing putty to small imper-

fections if needed

DECISIONS

Whether to use glazing putty

CU

ES

Pits or imperfections present


Inflammable material - fires

Safety standard rules for compressed

air

(TA

SK

ST

AT

EM

EN

T)

APPLY PRIMER SURFACER AND GLAZING PUTTY

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

PHYSICAL SCIENCE

Fluids under pressure (Examples:

incompressibility,

transfer of pressure)

[air under pressure]


,

Ratio-paint and material

ratio and proportion estimates

CO

MM

UN

ICA

TIO

NS

.,

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

Speaking

Label directions

Refinished manuals

Peers

Shop foreman

Informational report, recommendation



r

,

r-el

,-,...c.,

43

ly

B10

(T

AS

K S

TA

TC

ME

NT

)1AND OLD FINISH, PRIMER SURFACER, AND GLAZING PUTTY

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Bucket & sponge

Sandpaper

Sanding block or )squeegee

Spray gun

Primer surfacer

Lacquer thinner

Select proper grit sandpaper

Sand until

the finish has a uniform

dull appearance

Clean surface with water and sponge or

airhose and rag

Reprime any bare spots or places need-

- ing more

blocking

_



air

.

DE

CIS

ION

SC

UE

SE

RR

OR

S\

Type of sandpaper

,

Whether to use a sanding block or

squeegee

Type of finish to apply

Size of repair area

If area has been featheredged

Scratches

Surface not true

Bio

(TA

SK

ST

AT

EM

EN

T)

SAND OLD FINISH, PRIMER SURFACER, AND GLAZING

PUTTy

SC

IEN

CE

PHYSICAL SCIENCE

Fluids under pressure (Examples: incompressibility, tra s-

fer of nressure) 'compressed air]

Effects of friction on c!ork processes and product quality

[friction - sandpaper]


7M

AT

HN

UM

BE

R S

YS

TE

MS

Use of numbers (without calculation) Icrit and dimension'

Coding

Ratios and proportion estimate iratios-- paint and material]

Measurement: non-ceometric

liquid

.C

OM

MU

NIC

AT

ION

S

PE

RF

OR

MA

NC

E M

OD

ES

Sueakin^

Touehinc.

Seeinc-

1111

0aE

XA

MP

LES

Questioninc, shorn nana0.er

Smoothness, levelness

Smoothness

,levelness

MM

1111

101.

1.S

KIL

LS/C

ON

CE

PT

S

Terminolocv/general vocabulary,

clairty of expression, 'topic

Texture

45

11(T

AS

K S

TA

TE

ME

NT

)PREPARE FOR ALKYD ENAMEL'REFINISHING

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

tcT

Bucket and sponge

Car soap

Toweling

Waxing remover chemical

Rags

Sandpaper and sanding disks

Metal conditioner

Masking tape awl paper

Primer surfacer

Glazing, putty

Lacquer thinner and enamel reducer

Spray booth

Sealer

Enamel

Spray guns

Air hose

Blow gun and tack rag

Power sander

PE

RF

OR

MA

NC

E 'K

NO

WLE

DG

E

Wash and dewax surface

Featheredge broken areas

Treat bare metal with a metal con

itioner

Mask areas

Prime here surfaces

Apply glazing putty

Sand entire vehicle

Ikemove sanding sludr,e with water

Wash surface with chemical cleaner

Blow and tack vehicle

Apply sealer

Bloun and tacked again

_Apply enamel, reduced in accordance

with label directions

-

Unmask and clean up

rr-

SA

F E

TY

HA

ZA

RD

Eve protection - eye injury

Observe standard safety rules for all

power equipment and compressed air

Thinner and reducers are inflammable

- fire

Spray booth - fire, dirt in finish

Spray respirator - breathing vapors

DE

CIS

ION

S

Type of thinner

Amount of material

Type of sealer

Type )f enamel reducer

CU

ES

Weather temperature

Size of automobile

Color of automobile

Weather temperature

ER

RO

RS

Sand strach sweeling

Insufficient material

Poor coverage

Orange peel or runs and sags in paint

job

i(TA

SK

ST

AT

EM

EN

T)

PPYSICAL SCIENCE.

PREPARE roR

E:W!1:1. REFITSPr:G

SC

IEN

CE

Fluids under pressure (Examples: incompressibility, trans-

fer of pressure) 'atomizn'ion and compressed airl

reutrifuol forces developed

v bodies in rotation

(Example: force tendino to discharge material from a

rotatinc' body), 'oneratine power sanders]

Effects of friction on work processes and product quality

'friction when sandinc:, temperature]

Jehavioral Science (see index)

MA

TH

NU

MB

ER

SY

ST

EM

S

Measurement: non- geometric

liquid

Ratio and proportion estimation

'reduce metal conditioner and ratios on paint and

materials]

CO

MM

UN

!CA

TIO

NS

011.

...10

1101

11,1

11M

11.1

1E

XA

MP

LES

SK

ILLS

/CO

NC

EP

TS

C,

PE

RF

OR

MA

NC

E M

OD

ES

11

Label directions

Shoo manuals

Shoo foreman

Peer oroup

4


informational reports, recommend-

ation reports, description of

mechanism,definition, terminoloey

Terminoloey/eeneral vocabulary,

clarity of expression, logic

r11

AM

INI=

1.1

47

Bul

TA

SK

ST

AT

EM

EN

T)

REFINISH WITH ACRYLIC ENAMEL

TO

01 S

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JLZ

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

-K

NO

WLE

D_G

ES

AF

ET

YH

AZ

AR

D

Bucket,-sponge, car soap

Wax' remover chemical

Tdueling and rags

Masking tape and paper

Metal conditioner

Primer surfacer

Sandpaper and disks

Blow gun and tack rag

Glazing putty

Lacquer thinner and enamel reducer

Sealer

Spray guns

Acrylic enamel

Spray booth

Power sander

Air hose

Wash and dewax car


Treat bare metal with metal conditioner

Mask all surfaces not to be painted

Prime all featheredged areas

Apply glaze putty

Sand entire automobile

Remove sanding sludge with water

Wash sanded surface with chemical

Blow and tack

Apply sealer

Blow and tack again

Apply acrylic enamel reduced in

accordance with label directions

Unmask and clean up


Observe standard safety rules for all

power equipment and compressed air

Spray booth - firs, dirt in finish


Thinners and reducers are inflammable

- fire

DE

CIS

ION

S

Type of thinner and reducer

Type of'sealer

Amount of material

CU

ES

Weathei temperature

Color of automobile

Size of automobile

ER

RO

RS

Orange peel or runs and sags

Poor coverage

Insufficient material

(TA

SK

ST

AT

EM

EN

T)

REFINISH WITH ACRYLIC ENAMEL

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S

Fluids under pressure [atomization and compressed air]

Centrifugal forces developed by bodies in rotation [opera-

ting power sanders]

Effects of friction. on work processes and product quality

(friction while sanding]

ihumidity/temperature]


Ratio and proportion, estimate 'ratios - paint and

materials]

Ratio and proportion, estimate [reduce metal conditioner]

Use of numbers (without calculations) [grit and dimensions]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Speaking

Feeling

EX

AM

PLE

S

Label directions

Shop manuals

Shop foreman

Peer group

Level areas

SK

ILLS

/CO

NC

EP

TS



ation reports, desc-ription of mech-

anisms, definition, terminology


clarity of expressiOn, logic

Shape,depth, consistency, texture

49

B i

(TA

SK

ST

AT

EM

EN

T)

PREPARE FOR POLYURETHANE ENAMEL FINISHES

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OBJECTS ACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Chemical dewaxers

Chemical metal conditioners

Clean cloths

Power sanders

Standard spray booth

Spray gun and hoses

Sanding block

Polyurethane materials

Blow gun

Tack rags

Sandpapers

Paint strainers

Bucket and sponge

Glazing putty

Masking materials

Primer - sealers

Clean and dewmcsurface


Chemically treat bare metal

Mask vehicle

Apply primer - surfacer

Apply glazing putty

Sand entire vehicle

Blow down and tack wipe

Activate polyurethane

Apply recommended coats

Allow to dry

Remove masking

Clean up for delivery



Container for rags -.fire

Standard safety rules

Compressed air

DE

CIS

ION

SC

UE

S

Con

ditio

n of

exi

stin

g su

rfac

eH

igh

cost

of m

ater

ial

ER

RO

RS

Determine the feasibility of using this

material

Excessive amount of material

Failure of top coats

(TA

SK

ST

AT

EM

EN

T)

PREPARE FOR POLYURETHANE

SC

IEN

CE

PHYSICAL SCIENCE


incompressibility, trans-

fer of pressure) [atomization and

compressed air)


(Example: force tending to discharge material from a

rotating body) [mechanical sanders]

Effects of friction on workprocesses and product quality

friction - sandpapers, sanding block, etc.]


MA

TH

NU

MB

ER

SY

ST

EM

S

Measurement: non-geometric

Liquid

Ratio and proportion, estimation [metal conditioner paints]

Use of numbers (without calculation) !grit and dimension

sandpaper]

Coding

Measurement: geometric Ttape and paper size fraction]

Linear

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Reading

EX

AM

PLE

S

Shop foreman

Peers

Shop manuals

School notes

Manufacturer directions

SK

I L L

S/C

ON

CE

PT

S

Terminology. /general vocabulary





mechanism,definition, terminology

51

Bit

(TA

SK

ST

AT

EM

EN

T)

PREPARE FOR ACRYLIC LACQUER REFINISHING

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

DUPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Chemical dewaxers

Chemical metal conditioners

.

Clean cloths

Sanding block

Mechanical sanders and hoses

Primers

Sealers

Lacquers

Tack rag and blow gun

Masking machine and materials

Sandpapers

Polishing compounds

Spray guns

Paint stainers and paddles


Glazing putty

Thinners

Power polisher

Wash and dewax vehicle


Clean bare metal (conditioners)

Mask vehicle

Primer all bare metal

Apply glazing putty

Sand the vehicle,

Clean up sanding sludge

Blow and tack rag surface

Apply sealer

Re tack vehicle

Apply lacquer

Polish after proper drying

Clean up vehicle


Proper container for rag - fire


Exhaust fan - breathing vapors

Observe standard rules

,

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine grade of thinner to use

Temperature in shop

Humidity in shop

Poor adhesion

Poor flow out

Excessive orange peel

Waste of material

4(T

AS

K S

TA

TE

ME

NT

)PREPARE FOR ACRYLIC LACQUER REFINISHING

SCIENCE

PHYSICAL SCIENCE


fer of pressure) latomizztion]


(Example: force tending to discharge ,material from a

rotating body) 'mechanical sander and polisher]


[sanding, polishing, etc.] (temperature /humidity]

Rehavioral Science (see index)

MA

TH

NU

MB

ER

SY

ST

EM

S

Measurement: non-geometric [primer and lacquers sealers]

liquid

Ratio and proportion, estimation [metal conditioner]

Use of numbers (without calculation) [grit and size sand-

papers fractions]

Coding

Measurement: non-geometric [pressures]

Pressure

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Reading

Feeling

EX

AM

P L

ES

Shop foreman

Fellow workers

Manuals

Label directions

Smoothness of repaired and sanded

finishes

SK

I L L

S/C

ON

CE

PT

S




information reports, recommen-

dation reports description of

mechanism, definition, term-

inology

Texture

53

B15 (TASK STATEMENT)

SPOT REFINISHING AND TOUCH UP

.

TOOLS, EQUIPMENT, MATERIALS,

OBJECTS ACTED UPON

PERFORMANCE KNOWLEDGE

,

SAFETY

HAZARD


Standard preparation


Spray gun and hoses

Polish adjacent areas


Polishing compound

Mask adjacent areas

Safety storage cans -,fire

Tack rag

Mix paint as to label directions

Proper ventilation - breathing vapor

Sandpaper

Tack rag surface


Paint strainers

Mix material

Paint

Strain into spray gun

Thinners

Select preferred air pressure

Clean cloths

Spray coat, covering primer spot

Apply succeeding coat, overlapping

each

Apply blending coat

Remove masking

Polish when dry

DECISIONS

CUES

ERRORS

Determine whether to spot refinish or

Size of the repair/difficult color to

Spot repair shows paint mismatch with

do a panel repair

match

panel repair

Select pressure

Type of original material

Poor paint finish

..

(TA

SK

ST

AT

EM

EN

T)

SPOT REFINISH AND TOUCH UP

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S

PHYSICAL SCIENCE

Homoginizing-mixing paint


incompressibility,


[atomization and high pressure

air]

Effects of friction on work processes and product

quality

[rubbing compound creates friction-sandpapers)

[chemical solubility of lacquer thinner and existing

surface]


Use of numbers (uithout calculation) [grit and dimension-

,

sandpaper)

Coding

Ratio and proportion, estimation [ratio-paintl

Measurement:

non-geometric [liquid measure, painted-

primer]

Liquid

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Feeling

Seeing

Speaking

EX

AM

PLE

S

Paint manuals

High and low spots

Improperly blended spot repair

Foreman

Peer group

SKI LLS /CONCEPTS




mechanism, definition, terminology

Size, shape, depth

Visual analysis, detail/inference,

color discrimination


55

B16

(TA

SK

ST

AT

EM

EN

T)

POLISH (RUBBING) LACQUER FINISHES

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OBJECTS ACTED UPON

PE

RF

OR

MA

NC

EKNOWLEDGE

SAFETY ,HAZARD

Power polish

Water sand, very fine sandpaper if

Grounded electrical connections -shock

Polishing pads

dirty or runs, sags, orange peel are

Eye protection -eye injury

Sandpaper

present

Loose clothing - caught in moving

Bucket and sponge

Apply polishing compound to surface

parts of sander

Polishing compounds

Select power polisher or hand method

Clean cloths

Clean up residue

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine grade of polishing com-

Condition of refinished surface

Burn the finish

pound to use

Time surface has dried

Excessive labor involved

Determine whether or not surface is

Temperature of drying area

ready for polishing

Poor surface appearance

Bif,(TASK

ST

AT

EM

EN

T)

OM

=

POLTSH ("PRI;LIG) LACOUEP

SC

IEN

CE

PHYSICAL SCIENCE


(Example: force tending to dischar7e material from A.

rotatine( body) ]nsino a rotatinc, noirer polisher]


Usino lumbers

Coding,

CO

MM

UN

ICA

TIO

NS

MA

TH

NU

MB

ER

SY

ST

EM

S

(without calculation) Icrit and dimension]

PE

RF

OR

MA

NC

E M

OD

ES

Readins,

Spent-in('

Seeing

Feeling

EX

AM

PLE

SInstruction manuals

Shon foreman

Peer croup

Appearance of finish

Smoothness of finish

SK

ILLS

/CO

NC

EP

TS





Terminolocy/general vocabulary,


Texture, color discrimination

Texture, consistency it:4

;

57

B17

(TASK

ST

AT

EM

EN

T)

APPLY STRIPING AND DECALS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Wax removing chemical

Masking tape and paper

Bucket, and squeegee

Soap and water

Tape measure

Clean the surface

Lay out for strips or decals

Secure

helper if needed

Mask as needed for spraying

Apply stripe or decals

Unmask and clean up


Inflammable material - fire


air

DE

CIS

ION

SC

UE

SE

BB

PliS

Destroying decals

Poor workmanship 4

Determine if helper is needed

Size of decals

Contour of panel

Type of decal

7

(TA

SK

ST

AT

EM

EN

T)

APPLY STRIPING AND DECALS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S4*

PHYSICAL SCIENCE

Measurement: geometric (tape and paper size fractions)


linear

fer of pressure) fair under pressure]

Use of numbers (without calculations) [linear measurement

fractions]


COding

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

Reading

Speaking

Seeing

EX

AM

PLE

S

Directions

Questioning shop foreman

Visual placement appearance

SK

I L L

S/C

ON

CE

PT

S

Informational reports, recommend7__,


mechanism



59

TA

SK

ST

AT

EM

EN

T)

CLEAN UP AND PREPARE FOR DELIVERY

_I0

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

DUPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Engine cleaner

Interior cleaner

Bucket and sponge

Water hose

Car washing soap

White slide wall cleaner

Polish and or steel wool

Glass cleaner.

Airhose it needed

Touch up brush and matching paint if

needed

Clean engine compartment

Clean truck compartment

Clean interior

Clean door jams

Wash exterior completely

Clean tires

Polish or steel wool bumper

Touch up if needed

Clean glass

Safety check if necessary

.



air if needed

..

Do not use flammable engine cleaner

,

,

Ammmommmomm.,

DE

CIS

ION

SC

UE

SE

RR

OR

S

N/A

N/A

..

N/A

,

g(T

AS

IC S

TA

TE

ME

NT

)CLEAN UP AND PREPARE FOR DELIVERY

SC

IEN

CE

PHYSICAL SCIENCE

Fluids under pressure (Examples: incompressiblity, trans-

fer of pressure) [compressed air]


[washing and cleaning]


p

MA

TH

NU

MB

ER

SY

ST

EM

S

Ratio and proportion, estimation

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Speaking

Listening

Seeing

EXAMPLES

Label direcitons


To directions

Checking appearance

SK

I L L

S/C

ON

CE

PT

S


reports, description of mech-

anism



Auditory discrimination, discrimi-

nate

facts from non-facts,

recognize opinions, logic


detail/inference, color discrimi-

nation

61

P7e:

Duty C Repairing and Patching Damages

1 Determine direction of force or impact

2 Determine hidden damage3 Rough out damaged panel4 Use of plastic type fillers

5 Use of body lead fillers

6 Set up oxyacetylene welding equipment7 Methods-forming sheet metal patches8 Install sheet metal patches

9 Shrink metal

7/ 63

C1 MASK

ST

AT

EM

EN

T)

DETERMINE DIRECTION OF FORCE OR IMPACT

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

ism

emso

nsp

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

.10o- 4,

SA

FE

TY

HA

Z: '

ID

Trouble lamp

Visual inspection

Check far shifted panels

Determine direct damage -

first

Determine indirect damage

second

it occurs

- it occurs

Sh-:p metal - cuts

DE

CIS

ION

SC

UE

S

\ \t

\

\

\

ER

RO

RS

Determine what damage should be

repaired first

The main point of impact

Loss of labor hours

Unsatisfactory finished repair

Customer complaints

c(T

AS

K S

TA

TE

ME

NT

)DETERMINE DIRECTION OF FORCE OR IMPACT

SC

IEN

CE

PHYSICAL SCIENCE

Relation of force to distortion in an elastic body

[indirect damage]


MA

TH

NU

MB

ER

SY

ST

EM


Recording

Fractions [tape measure]

Measurement:

geometric

linear

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Seeing

Speaking

EX

AM

PLE

S

Misaligned panels

Buckles in metal

Peers

Shop foreman

SK

ILLS

/CO

NC

EP

TS


logic, detail/inference, color

discrimination


65

C2

(TA

SK

ST

AT

EM

EN

T)

DETERMINE HIDDEN DAMAGE

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Tape measure

Frame manual

Automobile lift

Determine type of construction

Inspect alignment of adjacent panel

Tape measure openings

Inspect electrical components

Inspect front suspension

Inspect steering

Visual sightings

Broken glass - cuts

Jagged and torn metal

cuts

ID

EC

ISIO

NS

CU

ES

ER

RO

RS

,

Determine what damages are not apparent

Misalignment

Components not operable

Customer dissatisfied

Cost of job exceeds estimate

Profit loss on job

C9

(TA

SK

ST

AT

EM

EN

T)

DETERMINE HIDDEN DAMAGE

SC

IEN

CE

PHYSICAL SCIENCE

Relationship of force to distortion in an elastic body

(hidden damage]


MA

TH

NU

MB

ER

SY

ST

EM

S

Linear measurement [tape measure]

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Feeling

Seeing

Reading

EX

AM

PLE

S

High and low stops

Misalignments

Body manuals

Tape measure

SKI L LS/CON CEPTS

Size, shape, depth



discrimination



ation reports, descripiton of


67

-3

(TA

SK

ST

AT

EM

EN

T)

ROUGH OUT DAMAGED PANEL

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Analyze type of construction


Analyze type of damage

Grounded electrical equipment - shocks

Remove parts necessary to expediate

repair

Hand to metal contact - cuts

Remove any sound deadener or undercoat-

ings

Unlock metal in damaged area

Re-shape gradually to original contour

Start at outer edge and work to center

of area

Level work to a point of filling

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine method of repair

Type of panel construction

Excessive labor

Determine what parts to remove

Parts that hinder the repair

Excessively stretched metal

c3(T

AS

KS

TA

TE

ME

NT

)ROUGH OUT DAMAGED PANEL

SC

IEN

CE

PHYSICAL SCIENCE

Relati3nship of force to distortion in an elastic body

[determining the amount of force to apply]

Resistance of materials to change in shape (Examples:

bending, twisting, stretching, unlocking metal)

Behavioral Science (..ee index)

MA

TH

NU

MB

ER

SY

ST

EM

S

Use of numbers (without calculations) [wrenches]

Coding

Deduction

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Feeling

Seeing

Speaking

EX

AM

PLE

S

Checking for high and low spots

Visually checking for proper contour

Comparing repairito a undamaged

panel

Foreman

Peer group

SK

ILLS

/CO

NC

EP

TS

Size, shape, depth



discrimination


69

3(T

AS

K S

TA

TE

ME

NT

)USE PLASTIC TYPE FILLERS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

111111111P

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Standard tool kit

Plastic fill and catalyst

Spreaders

Clean area (bare metal)

Catalyse and mix plastic filler

Apply material into area to be repaired

Select leveling methods when plastic is

workable


Dust mask - breathing duSt

Ventilation - breathing dust

.

DE

CIS

ION

SCUES

ER

RO

RS

Amount of catalyst to use

Amount of filler being used

Thickness of build up

Temperature of shop

E) :essive tackiness

Pinholes and blisters

Poor color holdout

Poor adhesion

C(T

AS

K S

TA

TE

ME

NT

)USE PLASTIC TYPE FILLERS

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S

PHYSICAL SCIENCE

Indestructibility of energy and matter

(chemical polymerization - catalyst hardening]

Temperature


Measurement - mixinc of plastic filler

!Example: golf hall size of filler, 3" of catalyst]

CO

MM

UN

ICA

TIO

NS

PE

R F

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS /C

ON

CE

PT

S

Reading

Feelinc,

Speaking

Label directions

Finding high and low areas

Peers

Shop foreman

Information reports, recommend-


mechanism

Size, shape, depth,


71

C5

(TA

SK

ST

AT

EM

EN

T)

US

EBODY LEAD FILLER

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

..,,,,

SA

FE

TY

HA

ZA

RD

Standard tool kit

Clean the area

Fumes, tinning acid - breathing

Oxy-acetylene

Tin the area

vapors

Soder paddles

Heat solder to plastic state, apply to


Clean cloth

heated tinned area

Hot metal - burns

Tinning flux

Paddle plagtic lead filler to desire

Hot acid - chemical burns

Tinning acids

contour

Lead sticks

Apply a metal conditioner to remove

flux and oils

Apply leveling tool to obtain desired

shape

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine whether to use a lead filler

r-Is the area subjected to high torque

Higher cost of repairs

or a plastic type body filler

and twisting action

Failure of the repaired area

(TA

SK

ST

AT

EM

EN

T)

USE BODY LEAD FILLER

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S

PHYSICAL SCIENCE

Effect of heating and cooling on state of

matter (Change

of matter from one form to another)

solid lead changed

into a plastic state through heat than back into

asolid by cooling]

Effect of heating and cooling on expansion of materials

(change of dimensions) !excessive heat

causes metal

to buckle and warp]

Fluids under pressure (Examples: incompressibility,

trans-

fer of pressure) !oxygen and acetylene under pressure]

Tinning acids create adhesion between metal and lead filler


N/A

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Sneakinc'

Feeling

EX

AM

PLE

S

Auto hody repair manual

Informed person shop foreman

Find high and low areas

SKI L LS/CONCEPTS






clarity, of expression, logic

Size, shape, depth

73

(TA

SK

ST

AT

EM

EN

T)

SET UP OXY-ACETYLENE ,ELDING EOUIPMENT

R.2

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Oxygen cylinder

Acetylene cylinder

Welding cart

Oxygen gauge

Acetylene gauge

Hoses

Welding torch

Secure oxygen and acetylene cylinders

in upright position

Remove safety caps

Blow out valves (cracking)

Attach gauges

Attach hoses

Attach welding torch

Chain to solid support - falling

cylinder

Safety caps when tanks are not in use

- leakage

Store cylinders in vertical position

Do not use oil or grease on fittings

- fire

1


Do not store cylinders near exces-

sive heat-explosion

DE

CIS

ION

S

Standard procedures

CU

E$

Standard procedures'

ER

RO

RS

Standard procedures

t.(T

AS

K S

TA

TE

ME

NT

)SET UP OYX-ACETYLT:Il:

EOU IPMENT

ii-S

CIE

NC

EJ

MA

TH

NU

MB

ER

SY

ST

EM

S

7HYSICAL SCTflNCF

Simple machines used to gain mechanical advantage (Example:

levers, gears, pulleys) fstanv ,.-d tool kitl

Fluids under pressuAl (Examples: incompressible ;v, trans-

fer of pressure) 1gases under pressure].


,.

,.

.

.

.

.,

N/A

\.

-,

[.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

' S/C

ON

CE

PT

S--

-,

Readinn

.

.

Speaking

Seeing

Melding manuals

Foreman

Peer group

Observation




mechani'im, definition, terminology



Visual onalysis, memory, describing,

logic, detail /inference, color

discrimination

._

75

0.s.

C7

(TA

SK

ST

AT

EM

EN

T)

FORM SHL1T METAL PATCHES

if-

/Of (-

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

; IA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

-,-

HA

ZA

RD

/

Sheet metal

.

Standard tool kit

Anple iron

Iron pipe (various dianeters)

Electric metal shears

Air operated panel cutters

Measure size of patch needed

Determine type of patch needed

Layout (straight edge) patch and

out (tape measure)

Form angles or roll

Pre-fit patch

Perform adjustments

cut

.

Sharp metal - cuts

Eve protection - eve injury

Grounded electrical cords -

High air pressure

shocks

DE

CIS

ION

SC

UE

SE

RR

OR

S

Determine size

Determine type (one piece, two piece)

Size of' area to he covered

Existing surface to be-repaired

Incorrect size

Loss of labor

______

Excessive filling operations

(TA

SK

ST

AT

EM

EN

T)

FORM SHEET METAL PATCHES-

SCIENCE

MA

InN

UM

BE

R S

YS

TE

MS

PHYSICAL SCIM(;E

Simple machines used to rain mechanical advantage

(Example: levers, gears, pulleys)

standard tool kit)

Fluids under pressure (Examples: incompressibilfty trans-

fer of pressure) 'air operated pane] cutters)

Work hardening metal rearrangement of molecules


/

Linear measurement (fri.ctions, tape measure


sheet metal code)

Codin!,

Fundamental operations (calculations) "subtraction of mate-

rial)

Addition algorithm

Subtraction algorithm

Multiplication algorithm

Division algorithm



COMMUNICATIONS

PE

RF

OR

MA

NC

E M

OD

ES

Readinc,

Speaking,

Seeing

EX

AM

PLE

S

Autobody text books-

(work hardening metal)

Shop foreman

Peer group

Observing similar operations

SK

ILLS

/CO

NC

EP

TS


informational renorts, recommend-







discrimination

77

(TA

SK

ST

AT

EM

EN

T)

INS

TA

LL P

AT

CH

PA

NE

LS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Welding equipment

Sheet metal screws

Sheet metal

Pop rivets

Rivet gun

Welding rod

Brazing rod

Electric spot welder

Brazing flux

Power disk grinder

Grinding disks D

EC

ISIO

NS

Mthod of securing patchpanels

Pre-fromed patch (if necessary)

Remove paint form area to be

repaired

Determine method of attaching

patch

(metal screws) pop rivets, weld,

braze, (spot weld)

Install patch

Prepare edges for filling

(lead or

plastic fill)

CUES

High torque areas

Critical water areas

Shape of existing area

Eye protection

Hot metal-burns

Welding torch-fire, burns

Sharp metal-cuts

High air pressure-personal

injury

Grounded electric cords-shocks

Brazing fumes-breathing vapors

ER

RO

RS

Failure of the repair

Excessive labor

(TA

SK

ST

AT

EM

EN

T)

INSTALL PATCH PANELS

SCIENCE

Simple machines used to gain mechanical advantage

[standard tool kit]

Effect of heating and cooling on expansion of

materials

(Change of dimensions)

[welding and blazing-expansion

and contraction of, metal]

Fluids under pressure

[gas presSure, air oressure]


[grinders]

Transfer of energy from one form to another

[welding-gas under pressure changing to heat]

Resistance of materials to flow or electrical current

[electric panel spotter operates on a resistance prin-

ciple]


quality

[friction-power disk grinders]

Effect of heating and coding on state of matter (Change

of matter from one form to another)i[welding and

brazing- solid rod- through heat

to1a liqui&than back

to a solid]

Composition of matter, including prot

electrons, molecules, elements [bra

oxides keeps metal clean]

PERFORMANCE MODES

Reading

Speaking

MA

TH

NU

MB

ER

SY

ST

EM

S

/7-

Use of numbers (without calculation) [grit anddimension

size fraction]

Coding

Read and interpret tables, charts and graphs [welding tip

size chart]

Measurement:

non-geometric [spot welder]

Temperature

ns, neutrons, atoms,

ng flux-dissolves

COMMUNICATIONS

EXAMPLES

Instructions of use with various

tools

Shop foreman

Peer group

SKILLS/CONCEPTS

Comprehension, detail inference,

recommendation report, information-

al report, description of mechan-

ism, definition, terminology

Terminology, general vocabulary,


79

C9

(TA

SK

ST

AT

EM

EN

T)

SH

RIN

K M

ET

AL

4-,

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Oxy-acetylene

1, naiyze damage


Damp sponge

Determine the center of the highest

Standard safety rules for operating,

Straight edge if needed

point

oxy-acetylene welder-burns, fire

Standard tool kit

Heat high point to (cherry red,dime

Care should be taken not to touch

size)

hot .metal or undercoat

Strike heated high point with flat

face of body hammer

Hammer

and dolly smooth

Cool area with damp sponge

Check for correct contour

!ilk

DECISIONS

CUES

ER

RO

RS

Whether to shrink

"Oil can" in metal

High spot or oil can in repair

How much to shrink

Size of high area

Low area - over shtinking

(TA

SK

ST

AT

EM

EN

T)

SHRINK METAL

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

PH

YS

ICA

LSCIENCE


(Examples:

levers, gears, pulleys)

(standard tool kit]


(change of dimensions) [shrinking metal]

Fluids under pressure (Examples: incompressibility,


(oxy-acetylene gas compressed]

Transfer of energy from one form to another (Example:

potential to kinetic)

[oxy-acetylene gas changing tD

heat)


Reading and interpret tables, charts and graphs

[welding tip size]

Deduction (spot to shrink)

CO

MM

UN

ICA

TIO

NS

PER

FOR

MA

NC

E M

OD

ES

EX

AM

PLE

SSK

ILL

S/C

ON

CE

PTS

Seeing

Feeling

Smoothness of panel

Color of heated spot

Size of heated spot

Smoothness of panel

Visual analysis, memory, detail/

inference, color discrimination

Size, shape, depth, consistency,

texture

40

'i `

lt

81

Duty D Repairing and Maintaining Cooling Systems

1 Analyze cooling system2 Replace radiator, shroud and hoses3 Replace air-conditioner condenser, dryer and lines4 Replace water pump, fan, and belts

D1

(TA

SK

ST

AT

EM

EN

T)

ANALYZE COOLING SYSTEM

:.w

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

L,O

BJE

CT

S A

CT

ED

UP

ON

Pressure testing equipment for cool-

ing system

Air-condition testing equipment if

needed

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Visual inspect A.C.condenser

Visual inspect A.C. lines and hoses

Visual inspect A.C. dryer and evap-

orator, valve, and lines

Physical inspect operation

Visual inspect radiator and hoses

Visual inspect fan and belts

Pressure inspect and leak test com-

ponents if needed

Visual inspect water pump and all

pulleys


Radiator under pressure when hot

- burns

Air-condition under high pressure

Fan and belts in rotation with

engine running - personal injury

DE

CIS

ION

S

Whether to use test equipment

CUES

Dampeners on radiator

A.C. not operating cold enough

ER

RO

RS

Loss of coolant in cooling system

A.C. failure

D (

TA

SK

ST

AT

EM

EN

T)

ANALYZE COOLING SYSTEM

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S


fer of pressure) [radiator and A.C.]


(Example: force tending to discharge material form a

rotating body) [fan and belts]


Read and interpret tables, charts, and graphs [P.S.I.

charts)

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EXAMPLES

SKILLS/CONCEPTS

Speaking

Seeing

Reading

Questioning customer or shop foreman

Visual checking

Shop manual charts




logic, detail/inference, recogni-

tion of symbols, codes, emblems




mechanism,

discrimination,

terminology

.,

85

(TA

SK

ST

AT

EM

EN

T)

REPLACE RADIATOR, SHROUD, AND HOSES

It

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N.

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

I-

Drain pan

Drain radiators

Eye protection-eye injury

Radiator hose pliers if needed

Disconnect hose to radiator

Hot water under pressure burns

Standard tool kit

Disconnect automatic transmission

Radiator core fins sharp-cuts

Coolant

oil lines

Radiator, shroud, hoses if needed

Remove hoses if replacement is

Pressure test equipment

necessary

Disconnect A.T. lines if so equipped

Remove radiator and shroud for

repair, record, or replacement

Reinstall shroud

Reinstall radiator

Reinstall hoses

Connect A.T. lines

Refill system with coolant

Inspect visual and pressure system

DECISIONS

CU

ES

ER

RO

RS

Whether to repair, recore, or replac-

radiator

Extent of damage

Poor repair or high cost

D2

(TA

SK

ST

AT

EM

EN

T)

REPAIR RADIATOR, SHROUD, AND HOSES

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

Fluids under pressure [hot water under pressure]

_


,

Use of numbers (without calculations) [wrenches]

Coding

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Speaking

Reading

Seeing

Questioning customer or shop foreman

Label directions and charts & manuals

Proper installation and alignment of

parts




rate/speed, informational record,

recommendation record, description

of mechanism, definition, term-

inology

Visual analysis, memory, description,

logic, detail/inference,recogni-

tion of symbols, emblems, codes

87

(TA

SK

ST

AT

EM

EN

T)

REPLACE AIR-CONDITIONER CONDENSER

DRYER, AND LINES

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit



Condenser

repair

Air-conditioner components under

Dryer

Discharge system

extremely high pressure

Lines if needed

Remove the condenser

Sharp metal edges - cuts

Recharge equipment

Remove the dryer and lines and hoses

Refrigerant

Replace condenser

Replace the dryer

Reinstall lines and hoses

Recharge system

---- ----

DE

CIS

ION

SC

UE

S--

---

-E

RR

OR

S--

--What parts to remove to expediate re-

Lost time

_Hard_to-reach-Nais

pairs

._____________ ----

Parts in the way

;

D (

TA

SK

ST

AT

EM

EN

T)

REPLACE AIR-CONDITIONER,CONDENSER, DRYER,AND LINES

SCIENCE

MATH

NU

MB

ER

SY

ST

EM

S


levers, gears, pulleys) [standard tool kit]

Effect of heating and cooling on state of matter (changing

of matter from one form to another) [refrigerant chang-

ing form liquid to a gas and back to a liquid form when

cool]


fer of pressure)

[refrigerant under extremely high

pressure]


Use of numbers

sures]

Coding

,,-

(without calculation) [chart - line pres-

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EXAMPLES

SK

ILLS

/CO

NC

EP

TS

Seeing

Speaking

Reading

,

Installation


Shop manual for procedure

Visual analysis, memory, describing,\






inforMational report, recommend-

ation ,report, description of


.

89

D(T

ASK

, ST

AT

EM

EN

T)

RE

PLA

CE

WA

TE

RPU

MP,

F,

,AND BELTS

TO

OL

S, E

QU

IPM

EN

T, M

AT

ER

IAL

S,O

BJE

CT

S A

CT

ED

UPO

N.

PER

FOR

MA

NC

E K

NO

WL

ED

GE

r.

SAFE

TY

HA

ZA

RD

--

,,

t,.:

pan

Standard tool kit

'

Gasket cement

Water pump

,,.

Fan, hoses, and belts if needed

Coolant if needed

Shop manual if needed

.

-___

---

_.--

--

.-----

Drain cooling system


.

repair

,-

.

Disconnect hoses to water pump

Remove fan, and necessary belts

'Sot water under pressure

-burns

`'Sharp metal edges

-cuts

Fan and belts in rotation with-

engine running

-personal injury

Eye protection

-eye injury

-- .

,

..

.'

S

'Remove water pump

Install water pump

-

Reinstall fan and belts

Tighten belts

Reinstall all removed, parts

Refill cooling system with coolant

Start engine

.

Vis

ual c

heck

system

.

,-

_.

.

DE

CIS

ION

S

.

CU

ES

,

ERRORS

What parts to remove

,

1

.

Bolts hard to reach

.. .

.

,s

Lost tjme

.

-,

,-*

*---

-..

.,

.

D4

(TA

SK

ST

AT

EM

EN

T)

REPLACE WATERPUMP, FAN, AND BELTS

SC

IEN

CE

MA

TH

'N

UM

BE

R S

YS

TE

MS

Fluids under pressure (Example: incompressibility, trans-

fer of pressure) [hot water under pressure]


(Examples: force tending to discharge material from a

rotating body) [fan in rotation with engine running]


Use pf numbers (without calculation) [wrenchs]

Coding

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Seeing

Speaking

EX

AM

PLE

S

Shop manual

Proper alignment and installation of

parts


SKI LLS /CONCEPTS


informational report, recommend-

ation report, description of


Visual analysis, memory, describing



Terminology/general vocabulary:


91

Duty E Repairing Frame Damage

1 Analyzing extent of damage to frames2 Operation of the damage dozer and attachments3 Repair and align frame to manufacturer's specifications4 Replace frame assembly5 Replace front frame section6 Replace frame horn or repair crossmember

/

9

93

.(T

AS

K S

TA

TE

ME

NT

)ANALYZE EXTENT OF DAMAGE TO FRAMES

--T

OO

LS, E

QU

IPM

EN

T, M

AT

ER

IALS

,O

BJE

CT

SACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

..

Safety stands or frame machine-

Frame gauge

Tram gauge

Frame manual

Steel tape

Trouble light

Inspect the frame visually

Place the automobile on safety

stands or frame machine

Install frame gauges

Check each section

_

Tram where needed

Measure where needed

Write down measurements

Determine repair procedure

.

.

Placing the car on safety stands

-danger of falling


.

N.

.

DE

CIS

ION

SCAPE4

Extent of damage

Where damage areas are

Extent and area of damage

.,

,

.

-

-ERRORS

Determine what frame checking

equipment Is needed

Determine what type of

.damage the

frame has

..

Determine repair procedure

.

._

.

.

.

.

Miakingwrong diagnosis

toss of time and money

,

..

.

..

.

..

1 I

PUra

in ,0

% O

M 0

L.1

1111

..111

' i

AMALILE LATENT OF DAMAGE TU FRAME

,-.)

SC I

E N

C E

.

.'

*.

..

. -.

MA

TH

NU

MB

ER

SY

STE

MS

....:


[direct or indirect damage to a frame]

Resistance of materials to change in shape (Examples:

bending, twisting, stretching) [frame, bending, twist-

ing]


.

..

-

LinearmeasuremehtqtapeDmeasure)`

-,,,.,

.,

Fractions

.-t


.

.Recording

,Fro

.6

.

-

.

.

CO

MM

UN

ICA

TIO

NS

PER

FOR

MA

NC

EMODES

EXAMPLE

SKIL

LS

/CO

NC

EPT

S

Seeing

Reading

-

Speaking

,

Buckels, twisting etc

,

.

Frame manual

.

,


,

-,

,

.0


logic, detail/inferende, recogni-

tion of symbols, codes, eIblems

.

Comprehension,edetaiiiinference,

.

informationalreport, retommend--

, ation report,: desCriPtion.df

mechanism, definition, terkinoliigy


;

clariiy-,o'fexpression,

i

logic

c

..

--...

k

..

'

.

95

E2

',TA

SK

ST

AT

EM

EN

T)

OP

ER

AT

E D

AM

AG

E D

OZ

ER

AN

D A

TT

AC

HM

EN

TS

(12

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

Damage dozer

Standard damage dozer attachments

Safety stands

Floor jack

Standard tool kit

KN

OW

LED

GE

Remove parts to \gxpediate work

Place automobile\on safety stands

Hddk up damage doZer

Perform necessary pulls

Inspect correct measurement and body

contours

Disconnect damage dozer

SA

FE

TY

HA

ZA

RD

Care on safety stand placement and

watching movement of car under

pressure - auto falling

Care taken on hook up's and checking

hook up's under pressure - person-

lal injury


Checking altattachments and chains

under pressure - personal injury

DamAge dozer ram and equipment and

hook up under extremely high pres-

Suke (10 - 12 tons p.s.i.) -.per-

sonal injury

DE

CIS

ION

S

Whether to use the damage dozer or

porta-power or frame machine

CUES

Severity or type of damage

ER

RO

RS

(TA

SK

ST

AT

EM

EN

T)

OPERATE DAMAGE DOZER AND ATTACHMENTS

SC

IEN

CE

.

,

_.

MA

TH

NU

MB

ER

SY

ST

EM

S.

.


[standard tool kit and damage dozer]


quality.

[removal of parts bolted on]

Fluids under pressure, (Example:

incompre/ ssibility,


[damage dozer ram under

hydraulic pressure]


7

.,

_.

Linear measurement-tape measure

Fractions,

Use of numbers (without calculation)-

[wrenches]

-Coding

.

..

.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EXAMPLES

SK

ILLS

/CO

NC

EP

TS

Speaking

Seeing

. Reading

.

.

..


Alignment of frame or body contour

.

Frame manuals

_

Damage dozer instructions

.

.

Terminology/general vocabulary, .

clarity of expression, logic,



tion of symbols, codes, emblems.

Comprehension, terminology,

instructions

,..,_.

% -

-,01

I I.

6. i

97

(TA

SK

ST

AT

EM

EN

T)

REPAIR AND ALIGN A FRAME TO MANUFACTURESPECIFICATIONS

.

...11

1111

.,T

OO

LS, E

QU

IPM

EN

T, M

AT

ER

IALS

,O

BJE

CT

S A

CT

ED

UP

ON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

Vtr

i,S

AF

ET

Y -

- H

AZ

AR

D

Frahm-gauge

Tram gauge

Steel tape

Frame manual and charts

Standard tool kit

Oxy- acetylene welder

Damage dozer or frame machine

Hook up equipment, chains, clamps,

hooks, and etc.

Safety stands

Floor jack

Inspect frame

Determine type or4ypes of frame

damage-Sag Maer-Sidesway Diamond

Twist

,

Place'the 'automobile on frame Lachine

or jack !stands

Remove necessary parts to expidite

repair

-

Perform necessary hook-wps at

controlling

Apply pressure to the frame with a

damage dozer or frame machine

Heat buckets if necessary

Perform necessary pulls

Recheck using, measurement, frame,

gauges, tram gauge

Pull and measure untilthe frame

will meet manufactures

specifications

Eye protection

Placing and retaining the car on

safety stands-filling auto

-Hook-up tearing loosd or chain

breLking-personal injury

Oxy-acetylene flame-burn, fire

DE

CIS

ION

S

Decide on liook-up points

Decide on hook-up equipment

CU

ES

Type of damage

Severity of damage

cZ)

ER

RO

BS

Damage to frame with

equipmerit

Equipment not holding to frame

E (

TA

SK

ST

AT

EM

EN

T)

REPAIR AND ALIGN k'FRAME TO MANUFACTURE

SPECIFICATIONS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S-

Simple machines used to gain mechanical advantages

( Examples: levers, gears, pulleys) [standard tool kit,

frame machine and damage-dozer]


(change of dimensions) [heating buckles]

9

Transfer of heat from one body to another

[heat transfer from frame to another part]


[determine the amount of pressure to apply]

Resistance of materials to-change in shape (Examples:

Bending, twisting, stretching) [frame bending, twisting,

etc.]

*


Linear measurement - tape measure

Fractions

Use of numbers (without calculations)

Recording


Coding

Read and interpret, tables, charts

tip size chart]

-

.

.

[wrenches]

and graphs

[welding

.

-

CO

MM

UN

ICA

TIO

NS

..

-PE

RF

OR

MA

NC

EMODES

EXAMPI.ES

SK

ILLS

/CO

NC

EP

TS

Reading

Speaking

Writing

Frame manuals

.

To shop foreman

..

Recording measurements

4)

.

..

.




mechanism, definition, terminolog:


,clarity of expression, logic

Penmanship, classification, descrip-

tion, terminology/general vocabu-

lary, usage

.-

-1,...-1,

99

tio

E4

(TA

SK

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REPLACE FRAME ASSEMBLY

TO

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, EQ

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ME

NT

, MA

TE

RIA

LS,

OB

JEC

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AC

TE

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NP

ER

FO

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AN

CE

KN

OW

LED

GE

,-

SA

FE

TY

HA

ZA

RD

Standard tool kit

Body and frame manuals

Safety stands

Front suspension tools

_

Engine hoist and chair fall

Air wrench

Alignment rack

Frame

o--

-

Remove bumpers, frontsheet metal

and .ceoling,system

-Remove body

Remove engine and drive train

s. Remove exhaust system and gas

tank

Remove wiring and brake lines

Remove'-front suspension and steering4

parts,

Reinstall allparts in the reverse a

order;of:removal

Inspect electrical system

Inspect. cooling system

Align front suspension

Road test.

-

'Eye protection - eye injury

Safety stand placement - auto falling

Engine hoist and chain fall operated

with care - personal injury

Safety rules pn compressed air for

air wrench

Gasoline inflammable - care taken

in

/

removal and storage of gas tank

H.- fire .

,

. .

DE

CIS

ION

SC

UE

S

Tot

al c

ost

-

.

.1%

.

ER

RO

RS


.

High cost

-

,

.

Ea

(TA

SK

ST

AT

EM

EN

T)

REPLACE FRAME ASSEMBLY

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


'

dard tool 'kit and engine hoist and chain fall]

Centrifugal forces developed by bodies in rotation [air

wrench in rotation]

Fluids undei pressure [compressed air]


[removal of bolt on parts]


Elnear measurement - tape measure

Fractions


Recording

Coding

[wrenches]

Measurement: geometric [alignment_gauges]

Angle

.

...

Read and interpret graphs, charts, and ,tables [alignment

charts]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Seeing

Speaking

EXAMPLES

/

Frame and body'manuals

p.

.

-

Removal, replacement, and alignment

of paris


SK

ILLS

/CO

NC

EP

TS

CompAhension, detail/inference,

speed /rate, informational record,

recommendation_record, description'

of mechanism,.definition, term-

inology

Visual analysis, memory ; describing,


tion of symbols, codes, emblems '


clarity of eXpresaion, logic

ii

e

101

E5

(TA

SK S

TA

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AC

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NT

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TO

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EN

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AT

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IAL

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S A

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PER

FOR

MA

NC

E K

NO

WL

ED

GE

'SAFETY

HA

ZA

RD

Oxy-Acetylene torch with attachments

Frame gangeS

.

Tape measure

Frame manual

Standard tool kit

-

Special front suspension tools and

equipment

Option

-arc welder

Safety stands

Floor jack

Frame section

t

.

(

.


work--

Remove, all front suspension and steer-

ing parts

Remove front frame section

----

Rep

lace

front' frame section

Align front frame section

-

Weld in front frame section

.

Reinstall all front suspension and

i

steering parts

....._

,...

...

..

.

,

Eye protection

-eye injury

.

Safety rules in accordance with oxy-

acetylene welder

-burns,' fires

:-Safety with placement of safety

,. _stands

-auto falling

Safety in removal of front coil

springs

-proper procedure and

equipment

-personal injury

_

/.

mam

iD

EC

ISIO

NS

CU

ES

'N,

ER

RO

R

WI

iether to repair or replace

.1

''\,

\(

.

.

/Total cost

/Severity of damage

.

,

.

-...

'"

1.

-.

Poor repair

I.

.

'

.

.

.

(TA

SK

ST

AT

EN

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REPLAGE'FROir FRAME SECTION

,--

;.

1.

i.

-

SCIENCE

.

_

..

..

-M

AT

H_-

NU

MB

ER

SY

ST

EM

S.

.


(Example: levers, gears, pulleys),[standard tool kit

and front suspension tools]


(Changine of dimensions) [welding in frame section]

Effects of friction on work processes tnd product quality

[removing front suspension parts

,

Effects

of material to ,flow of electrical current

[removing front suspension parts]

Are welder works with resistance principle

,4

.

Behavioral Science\(see indeX)

.

/

Linear measurement - tapemeasure

.Fractions

,

Use of numbers (without calculation) [wrenchs]

Coding

Reading and ihterpret tables., charts and graphs [welding

tip size chart]

/ cs"---.......-.-

,

...1

.

,.

.

.--.

.

a

.,-

f

'1"

4

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.C

OM

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ION

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MA

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-EX

AM

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PT

S

Reading //

Speaking

-:,

Seeing

A .

..

.

kFrame manuals

-...

-

To shop foreman'

To replace and align parts



tional report, description of

-.bantam, definition, terminology

1ology/general vocabulary,

.c

lity of expression, logic

Vi.

'. analysis, memory, description,

i*gic, detail/inference, recogni-

'tion of symbols, codes, emblems

.

.

,e-

N.

,,.

10S

a

(TA

SK

ST

AT

EM

EN

Tk

REPLACE A FRAME HORN ORREAR CROSSMEMBER

TO

OLS

, EQ

UIP

ME

NT

,M

AT

ER

IALS

,O

BJE

CT

S A

CT

ED

UP

ON

r%,.

PE

RF

OR

MA

NC

E.

KN

O L

ED

GE

SA

FE

TY

--

HA

ZA

RD

r

Standard tool kit-

Tape measure

Frame manual

Oxy-acetylene welder

attachments

Option-arc welder

Safety stands

Floor jack

Frame part

.D

EC

ISIO

NSwith


RemOve.parts necessary to expedite

work

Remove frame horn or rear cros17

member

NInstall new frame horn or rear

crois

member

Weld in frame forn or rear cross-

member

Replace parts removed for frame

repair

Total cost

CU

ES


Safety rules in accoradance with

oxy- acet'.

welder-fire, b/titifig

Safety on c

safety stand

placement -.

3falling

I/

ER

RQ

R$

Poor. repair

Improper alignments

E (

TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

AFRAME HORN OR REAR CROSSHEMBER

SC

IEN

CE

,

1MATH - NUMBER SYSTEMS

.




(Change of dimensions)[welding in frame horn or rear

crossmember]

Resistance of material to flow of electrical current

[are welder works on resistance principle]


.

Linearmeasurement

- tape measure

.

Fraci4ns

...

Use of numbers (without calculations) [wrench]

-Read and interpret tables, charts and graphs [welding tipe

14.ze chart]

/

.-

.

.C

OM

MU

NIC

AT

ION

S

PE

RF

OR

MA

NC

EMODES

EXAMPLES

.

SK

ILLS

/CO

NC

EP

TS

Reading

..

Speaking

t

Seeing

----.__

._

.%

Frame manuals

,

To shop foreman


p

.

NY

.Comprehension, detail/inference,

informatianal reports, recommend-

.





Visual analysis,--memory, describing,



,

105

i

'Duty F Removing and Replacing Panels

1 Replace-outel- quar/ter panel2 Replace rear quarter wheel housing3 Replace rocker panel4 Replace hood assembly5 Replace hood hinges6 Replace grill assembly

. 7 Replace front fender/(welder)8 Replace front fender (bolted)9 Replace innerfront fender panel10 Replace outer door panel11 Replace radiator support,12 Replace windshield and rear glass with13 Replace windshield or back glass with14 Replace center piller15 Replace cowel panels

. 16 Replace gas tank17 Replace front seat tracks18 Replace19 Replace20 Replace21 Replace22 Replace23 Replace24 Replace25 Replace26 Replace2P4Replace

deck lid and hingesrear upper body panellower rear body panelexterior trimand overhaul bumperroof-paneldoor lockdoor glass with Vent assemblydoor glass without vent glassdoor and hinges

assemblies

//Z107

butyl tape systemrubber channel

F(T

AS

K S

TA

TE

ME

NT

)REPLACE OUTER QUARTER PANEL

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

Standard tool

it

- Quarter

panel

Welding equipment

Power drill

Drill bits

Welding rod

Brazing rod and flux

Air chisel

Leactor plastic

fill

Glass removing tools

Cutting torch D

EC

ISIO

NS

Determine - removing rear glass

Determine body filler to use and

trimming.

Determine method of securing .the

panel

1 1

3

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E.

SA

FE

TY

HA

ZA

RD

Determine seams where joined to body

Remove fill, in seams

Remove interior trim

Remove attached components

Remove rear glass

Cut loose all spot welds and remove

any fasteners

'a. air chisel

b. cutting torch

and remove panel

Clean all seams and edges of body

openings

Position new panel and trim to fit

Clamp, metal screw, or pop rivet and

-align new panel

Weld, braze or spot weld new panel

Fill and level seams and joints


Hot metal - burns

High ait pressure --personal injury

Brazing flux fumes - breathing vapors

Grounded power cords - shocks

Safety toed shoes - personal injury

Rotting power-tools - cuts


Gasoline present - fire

CU

ES

Amount of damage in the glass area

High stress areas for fill and

securing the panel

,

ER

RO

RS

Glass breakage

Excessive labor cost

Ruining the panel

Panel breaking loose through

vibration

F (TASK

ATEMENT)

REPLACE OUTER QUARTER PANEL

..

..---

77--

SC

IEN

CE

..

..

MA

TH

NU

MB

ER

SY

ST

EM

S

Simple machines used to gain mechanical advantage lExample&.

levers, gears, pulleys) [standard tool kit]:


(Change of dimension) [welding seam - warpage],

Effect of heating and cooling on state of matter

(Change

of matter from one form to another) [lead to a plastic

stag

e]4


fer of pressure) [gases under pressure]

--.

Centrifugal forces develbped by bodies in rotation

(Examples: force tending to discharge materiab from a

rotating body) [power grinder and drill]


,potential to kinetic) [gases to heat]

Transfer of heat from one body to another [hot metal

burning skin]

_..

Polymerization - plastic fillers


.

Use of numbers (withpt calculation) [wrenches, grit and

dimen ions and nuts and bolts]

Coding

..

.

Fractions

Measurement- mixing of plastic fillers


size chart

and cutting tip size chart]

-,

CO

MM

UN

ICA

TIO

NS

.. '.P

ER

FO

RM

AN

CENKOES,_

EXAMPLES

.SK

ILLS

/CO

NC

EP

TS

Speaking

--

Reading

Seeing

Peer group

..._

Foreman

.

Shop manual

Film strips

Operation being,performed

.




speed/rate,.informational reports,

recommendation reporti, descrip--

tion of mechanism, definition,

terminology


logic,,detail/inference,-color

discrimination, recognition of

symbols, codes, emblems

109

in,

F2

(TA

SK

ST

AT

EM

EN

T)

REPLACE REAR QUARTER WHEEL HOUSING

TO

OLS

, EQ

UIP

ME

NT

,' M

AT

ER

IALS

,O

BJE

CT

S A

CT

ED

UP

ON

.

voiw

ww

ww

.

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D. \

Standard tool kit

Inner quarter panel

Welding equipment

Air chisel

Power grinder

Welding rod

.:

Clamps

,

------

Remove outer quarter

.

.

Determinelocation of all spot welds

Break loose all spot welds

Prepare new panel for installation

(trim if necessary)

Position into place, align and clamp

note: alignment important

Fasten by welding

Eye protection - eye injury_

Hot metal - burns


High air presSure - personal injury

,

___---

_

DE

CIS

ION

SC

UE

S

Ext

ent o

f dam

age

Does'damage extend into floor area

.

.,--

----

ER

RO

RS

Determine whether to replace complete

paneI or/partial panel

/Determine alignment

...

Excesslive labor costs

Misfitting quarterpanel

.

_

..

.

F (

TA

SK

ST

AT

EM

EN

T)

REPLACE REAR QUARTER WHEEL HOUSING

.

SC

IEN

CE

...

_MA

TH

--

NU

MB

ER

SY

ST

EM

S

Simple machines

to gain mechanical advantages

(Example:

evers, gears, pulleys) [standard tool kit]

Fluids under prestrare (Examples: incompressibility, trans-



..

(Example; force tending to discharge material from a

rotating body) [power grinder - centrifugal force)


potential to kinetic) [gases changing to heat]

Transfer of heat from one body to another [hot metal'

burning skin]

. .

Behavioral, Science. (see index)

.

,

Deduction (Example: aligning and spot welds

Subtraction of metal

_

CO

MM

UN

ICA

TIO

NS

.P

ER

FO

RM

AN

CEMODES

EXAMPLES

SKILLS /CONCEPTS

Reading

.

.

Seeing

Speaking

.

.

Shop manuals

.

\

Observing the operation being formed

Alignment of parts

Questioning foreman

Questioning peer group

.

.

-Comprehension, detail/inference,

speed/rate, informational reports,

recommendation reports, descrip-


terminolgoy






.

Ar

'111

1

F3

(TA

SK

ST

AT

EM

EN

T)

REPLACE ROCKER PANEL

117

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS, -

OB

JEC

TS

AC

TE

D U

PO

N

Standard tool kit

Power saw

Welding equipment

Welding rod


Lead or plastic fill

Power grinder

Air chisel

Clamps

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Remove rocker panel sill plate

Lay back carpeting and protect

Determine where to splice

panel

Layout with tape measure and remove

panel

Cut new panel to fit

Clamp into position

Weld all seamso)

Fill all seams'<andlevel

After refinishing install all parts

removed

in rocker

DE

CIS

ION

SDetermine where to cut old panel

Determine type of fill to use

CU

ES

Seam between quarter panel and rocker

panel

High stress area


Sharp metal edges --cuts

High air pressure -.personal injury

Grounded power cords

shocks

Brazing rod fumes - breathing-vapors

Rotating power tools - personal

-injury

Hot metal - burns, fire

0

ER

RO

RS

ExCessive labor involved

Cost of material

Fill material cracking

F3

(TA

SK

ST

AT

EM

EN

T)

REPLACE ROCKER PANEL

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

Simple machines used to gain

mechanical advantage

(Example: levers, gears, pulleys) [standard. tool kit]

Effect of heating and cooling on state of matter (Change

of matter from one form to another) [lead

fill]

Effect of heating and cooling on expansion of materials,

(Change of dimensions) [welding seams warpagel

Fluids under pressure (Example: incompressibility, ,trans-



(Example:-force tending to discharge material from

a rotating body) [power grinder, centrifugal forces]

Transfer of energy from one form to another ( Example:

potential to kinetic) [gases changing to heat]

Transfer of heat form one body to another [hot metal

burning skin]

Polymerization-plastic fill


Linear measurement - tape measure

Fractions


size charts]

Use of numbers (without calculation) [wrenches]

Coding

Measurement - mixing of plastic filler

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OQ

ES

Speaking

Seeing

Reading

Feeling

EX

AM

PLE

S

Peer group

Foreman

Alignments

Lay out of new panel

Shop manuals .

Finding original seams

SKI LLS /CONCEPTS



Visual analysis, memeory, describing,



Comprehension,

detail/inference,

speed/rate;.informational reports,



terminology

Texture, shape

F4

(TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

. HO

OD

AS

SE

MB

LY

TO

OLS

,'EC

IUIP

ME

NT

, MA

TE

RIA

LS,-

OB

JEC

TS

AC

TE

D L

IMN

..

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Standard tool kit

Inspect method of retention


Hood

iRemove trim and latch


Trim

Remove hood to hinge retainers

Weight (hood) - falling hood

Hood latch

Remove hood from vehicle

4'

Fasteners

-Transfer any fasteners to replacement

hood

.,:: "ti

,

Position replacement hood on hinges

Install fasteners and latch

Align hood to fit opening

Tighten all fasteners note - trim is

.usually replaced after refinishing

.,

DE

CIS

ION

SC

UE

SE

RR

OR

S

/

,.

Determine method of removal

Hinge arrangeient

Springing or bending of the hinges

Determine repair or replacement

Time involved parts availability

Excessive cost

--

_.

_

.

.

.

O

REPLACE HOOD ASSEMBLY

1SC

IEN

CE

.,

MA

TH

- N

UM

BE

R S

YS

TE

MS


jevers, gears, pulleys) [standard tool kit]

Behavioral Science (see-.index)

.

.. 1 I

,.

Use of numbers (without calculations)'[nuts and bolts]

Coding

[nuts and bolts, wrenches]

Deductions

Fractions

0.

.

,

I.

-.....

CO

MM

UN

ICA

TIO

NS

----

----

.,,

PE

RF

OR

MA

NC

E M

OD

ES

.

,E

XA

MP

LES

,

SK

ILLS

/CO

NC

EP

TS

,Seeing

,

Reading

Speaking

,.

,

Proper alignment

Hinge arrangement

Fastener arrangement

Shop manuals

%.'.

.

Peer group

Shop foreman

,--

.,

;

.





speed/rate, information repor

recommendation, reports,-Z scrip-

tion'of mechanism, definition,

terminology

TerminolOgy/general vocabulary,

.clarity of expression, logic

115,

120

F5

(TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

410

0D H

ING

ES

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Analyze hinge arrangement and reten-

Weight of parts (strain, pinched

Hinges

tion (shims etc.)

fingers)

Hood

Remove of blOck`hood assembly


Fasteners

Mark position of original hinge

Remove hinge to. body fasteners

$..

Position new hinge and fasten

Attach hood'assembly

.

Align hood

.

Inspect all fasteners for tightness

..

,.

.

,

MOMMEMMEMI

DE

CIS

ION

SI

CU

ES

ER

RO

RS

,.

,.

/Determine if hinge is bent

Hood alignment and fit

.Cost of labor to straighten hinge as

Determine if hinge is repairable

Severity Of damage to the hinge

.compared to the cost of new hinge

Availability of parts

,

.

..

,

1...

i

-

..

g (T

AS

K S

TA

TE

ME

NT

)

eJ

REPLACE HOOD HINGES

N.

.S

CIE

NC

E

i

MA

TH

NU

MB

ER

SY

ST

EM

S.

.

'Simple machines used to gain mechanical advantage (Example:

levers, gears, pulleys) [standard tool kit and levers

hood hinges]

.


.

1

-

.

..

.

Use of numbers (without calculations) [nuts and bolts and

wrenches]

Coding

Deductions

Fractions

if

..._

'-

.

_

.

t

°C

OM

MU

NIC

AT

ION

S: -

PE

RF

OR

MA

NC

E' M

OD

ES

.

EX

AM

PLE

S

'

SK

ILLS

/CO

NC

EP

TS

Seeing

.

1.

Reading

.

.

Speaking

Comparisons

Alignments

Shop manuals

Estimate sheets

Peer group

-

Shop foreman

.

.




Comprehension, detail/inference,___-----


recommendational reports, descrip-


terminology

,



.

.

117

F6

(TA

SK

ST

AT

EM

EN

T)

REPLACE GRILL ASSEMBLY

-T

OO

LS, E

QU

IPM

EN

T,

MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

Standard tool kit

Grill .parts

Fasteners

.P

ER

FO

RM

AN

CE

KN

OW

LED

GE

Analyze the methods of retention

Analyze and determine components

necessary to repair

Disconnect any

wiring

Removeiparts necessary to removing,

grill assembly

Remove all'fasteners noting locations

and sizes

Build up replacement grill

Install new grill

Replace all components,

Connect electric wires and check for

operation

Inspect alignments

rY

DE

CIS

ION

S

'Determine method of removal

Determinewhat to replace

Determine to repair

CU

ES

Type of construction

Bent, broken or misaligned components

Estimate sheet

Availability of parts

SA

FE

TY

HA

ZA

RD

.G



ERRORS

Excessive labor,

Excessive parts cost

Appearance of finished product

II(T

AS

K S

TA

TE

ME

NT

)REPLACE GRILL ASSEMBLY

_.

.S

CIE

NC

EM

AT

HN

UM

BE

R S

YS

TE

MS

'

Simple machines used to gain mechanical advantage [;tan-

dard tool kit]

,


.

.

..

Use of numbers (without calculations) [nuts and bolts,

wrenches, etc.]

Coding

Fractions

3.-

.

.

.

CO

MM

UN

ICA

TIO

NS

..

,

PE

RF

OR

MA

NC

EMODES

EXAMPLES

SK

ILLS

/CO

NC

EP

TS

Seeing

Speaking

Reading

,

Alignment

Location of fasteners

Peer group

Foreman

Repair manual

Parts books

_

,



tion of symbols, codes and emblems



Comprehension, Berail/inference,



.


terminology

,

2.'''

I.

119

F7 (TASK

ST

AT

EM

EN

T)

_REPLACE FRONT FENDER (WELDD)

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

.Standard tool kit

Fender

Welding equipment

Welding rod


Panel spotter

Lead or plastic fill

Clamps

,

Power grinder

Air lines

Wire end brush

.

Power drill

,

Drill bits

Pop rivets and gun

Sheet metal screws

Alr-chisel

Analyze type of construction

Determine factory body joints

Remove necessary parts

Remove factory fill in seams (lead)

Cut loose all attaching spot welds

and remove fender

Prepare seams for installation of

new panel

Position new panel and align.

Temporarily fasten new panel

sheet metal screws

,

clamps, pop rivets

When aligned, weld, braze or spot weld

_seams

Fill and level all seams

Install all components

Eye protectign - aye injury

Hot metal - burns and fires

Brazing rod fumes - breathing vapors

Rotating power tools - personal

injury

Grounded power cords - shocks

High air presst-ce - personal injulTy


..

,

_.

DE

CIS

ION

S.

Determine whether or not to use

temporary mounting method

,

PUES

Will there be any alignment problem

.

,

.

ER

RO

RS

.Impossible to align fender when

welded into place

.

,

r*--

(TA

SKSTATEMENT)-

REPLACE FRONT FENDER (WELDED)

SC

IEN

CE

MA

TH

., N

UM

BE

R S

YS

TE

MS


dard tool kit] -


(change of dimensions) [welding seams - warpage]

Effect of heating and cooling on state of matter (change

of matter from one form to another) [lead to a plastic

stage by heat]

Polymerization - plastic fillers

Transfer of heat from one body to another [hod metal

burning skin]

ti

Centrifugal forces developed by bodies in rotation [power

drills' and grinders]

Fluids under pressure [gases under pressure)

Transfer of energy from one form to another [gases to heat]

Behavioral Science (see - index)

Deduction

Read and. interpret tables, charts and graphs [welding tip

size chart]

Use of numbers (without calculations) [pop rivets, sheet

metal screws]

Coding

Frictions

Measurement - mixing plastic fill

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Feeling

Seeing

Speaking

Reading

EX

AM

PLE

S

Finding seams

Finding high and low spots

Proper aligiiiiknts

Peer group

-Foreman

Shop manuals

SK

I LLS

/CO

NC

EP

TS

Shape, depth,consiel/ency, texture,

size

Visual analysis, memory, describing,'

logic, detail inference, recogni-

ition of symbols, codes, emblems







terminology

121

F8

(TA

SK

ST

AT

EM

EN

T)

REPLACE FRONT FENDER (BOLTED)

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

.

Stnndard,tool kit

Fenders

Fasteners

!rim mouldings

Various parts

Power drill

Drill bits

Refinishing materials

Sandpaper

Tape measure

Determine method of retention

Determine procedure`to use for remove]

Remove parts necessary to removing

fender

Remove all fasteners noting size and

location

Prepare replacement fender for instal-

lation

a. drill holes for trim

b. install 'mouldings

,c. refinish hidden edges

Position fender and attach

Align fender to adjacent panels

Tighten all fasteners

Reinstall all components

Fastened metals - pinched finger


Eye protection - eye-injury


High air pressures - personal injury

DECISIONS

Determine removal procedure-

Determine feasibility of installing

trim before reinstallation

fender

CUES

Hidden fasteners

Clearance to remove fenders

Labor involved in replacing trim

after reinstallation

ER

RO

RS

Fender will not clear adjacent parts

Impossible -to reinstall trim

Loss of labor

Unacceptable product

Fg

(TA

SK

ST

AT

EM

EN

T)

REPLACE FRONT FENDER (BOLTED)

.

SC

IEN

CE

MA

TH

- N

UM

BE

R S

YS

TE

MS

Simple machines used to gain mechanical advantage [Stan,.

dard tool kit]

_

Centrifugal forces developed by bodies in rotation [centri-

fugal forces - electric drill]


friction - sandpaper]


i

.

'

Use of numbers (without calculations). [nuts and bolts,

wrenches]

sandpaper]

-

Coding

Fractions

Linear measurement

Use of tape measure'

.

_

.

.

,.

.

.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Seeing

,

Reading

Speaking

Feeling ,

Alignment

Size-and location of fasteners

Shop manuals

_

.

Peer group

Foreman

-

.

Flush fit alignments

_



tion of symbolscodes, emblems


Speed/rate, informational reports,

recommendation reports,description


inology

.

.

.


clarity of expression; logic

Texture, depth

123

1 2R

F9

(TA

SK

TE

ME

NT

)R

EP

LAC

E IN

NE

R F

RO

NT

FE

ND

ER

PA

NE

,

TO

OLS

, ED

UIP

ME

NT

,- '

-R

IALS

,.

OB

JEC

TS

AC

TE

D ,U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

----

_

SA

FE

TY

HA

ZA

RD

,

Standard tool kit

Inner fender

Fasteners

Miscellaneous' parts

Inspect fastener aprangement

Determine other components to be

removed

Remove fasteners, noting size and

location

Remove panel

-I

Reinstall in reverse of above proce-

dure

.

.


Sharp edges on metal - cuts


,

.

-----D

EC

ISIO

NS

----

-Determini of

r components to remove

,....

,

4.

.

,

.

CU

ES

ER

RO

RS

What material is hindering the

removal

,.

.

,

.

,

Excessive time involved

.

_.

,o

.

g (T

AS

K S

TA

TE

ME

NT

)REPLACE INNER FENDER PANEL

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

;Simple machines used to gain mechanical advantage

[standard tool kit]

NBehavioral Science (see index)

.

.

,

Use of numbers (without calculation) [nuts and bolts,

wrenches]

,

Fractions

,

.

..

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

S, S

KIL

LS/C

ON

CE

PT

S

Seeing

,.-

Feeling

Speaking

Reading

Location and size of fasteners

Hidden fasteners

::

Peer group

Foreman

Shop manual

,

Vis 11 analysis, memory, describing

.ogic, detail/inference, reCogni-

tion of symbols, codes,. emblems

'izetshape, texture

.

Teruinology/general vocabulary,




recommendation reports, descrip4


terminology

.

.

125,

1Flo

(TA

SK

ST

AT

EM

EN

T)

REPLACE OUTER DOOR PANEL

.

TO

OLS

, EQ

UIP

ME

NT

MA

TE

RIA

LS,

OBJECTS ACTED IIKIN

_

PE

RF

OR

MA

NC

E-K

NO

WLE

DG

E'

SA

FE

TY

HA

ZA

RD

Standard tool kit



Outer door panel

Remove door, if needed

.

High and pressure .- personal injury

Power grinder

Remove exterior trim and handles

-

°Grounded electrical cords - shock

Air chisel

Remove outer panel


Welding equipment

Prepare inner panel

Use of a chisel - cuts, flying object

Welding rod

Align and locate new panel on inner

Brazing- rod

door frame

Install' flanges onto inner panel

Weld, braze weld, or-spot weld

.

.

as necessary

Hang door and check for alignment and

contour fit

_

.

"--

i

.,

.

.

DECISIONS

CUES

ERRORS-

----''

Determine method used to remove

Amount of damage to inner door panel

' Adding to existing damage to inner

damaged panel

Severity of damage to outer panel

Determine whether to replace complete

panel

.,

Cutting the panel to wrong dimen-

panel

sions

.-

,

._.

.

17T

AS

K S

TA

TE

ME

NT

)

ii

REPLACE OUTER DOOR PANEL

SCIENCE

MATH

NUMBER SYSTEMS


[standard tool kit]

Fluids under pressure [high air pressure]

Effects of friction on work procesies and prodate quality

[friction - use of a power grinder]

Transfer of heat from one body to another [hot metal

burning skin]

.


[centrifugal forces - use of power grinders]

Effect of heating and cooling on state of matter (ch

ge

of matter from one form to another) [welding and

brazing rod]

Transfer of heat from one body to another [welding gases

to a high heat]


Reading and-interpret tables, charts and graphs [welding.

tip size charts]

Use of numbers.(without calculation) [wrenches]

Coding

Fractions

Measurement: geometric

.

_

_.

.,

COMMUNICATIONS

PERFORMANCE MODES

EXAMPLES

SKI LLS/CONCEPTS

Reading

.

Seeing

./'

Speaking

.

.

Shop manuals

------

--_,

Film strips

,

Observe the operation being prepared

,

Peer group

Shop foreman

_.


speed/rate, informationalreports,,

- _recommendation reports, descrig-


terminology

it'

,_

..

Vigual analysis, memory, describing;__


ticin of symbols, codes, emblems



127

1 T

AS

K S

TA

TE

ME

NT

)REPLACE RADIATOR SUPPORT

TOOLS,

EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OBJECTS ACTED UNDIN

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

.

SA

FE

TY

HA

ZA

RD

Standard tool kit

Radiator support

....

Remove parts, necessary to expediate

repair

,

Drain radiator (if needed)

Remove radiator (if needed)

Disconnect any wiring that goes

through the radiator support

Remove radiator support

Inspect frame horn alignment (correct

if needed)

Install radiator support (leave lower

bolts loose for front sheet metal

alignment)

.

Reinstall other parts and wiring

Align front sheet metal

Tihten all bolts

gFill cooling system (check for leaks)

.

Eye protection = eye injury

Radiator under pressure with hot

water when engine is hot - burns

Sharp edges on metal parts - cuts

.

DE

CIS

ION

SCUES

ERRORS

What p-rts to remove

Danger of damaging the radiator unless

removed

,

.

..

Damage to the radiator fins

.

.

.

(TA

SK

ST

AT

EM

EN

T)

lu

REPLACE RADIATOR SUPPORT

,%

.

,

SCIENCE

\-

MATH

NUMBER SYSTEMS

Simple machines used to gain-mechanical advantage

[standard tool kit]

--

- --

.

Fluids under pressure [radiator under pressure when hod]

,Effects of friction on work processes and product quality

[bossing bolts]

.

0


.

'

,

Use,of numbers'Iwithout calculation) (wrench size)

Fractions

,

.

.

.

.,

.

COMMUNICATIONS

,

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

S-

SK

ILLS

/CO

NC

EP

TS

-

Seeing

.

Speaking

Feeling

Alignment of parts


Check temperature of radiator

f

.


logic,\detail/inference, recogni-




Temperature

.,

.0v

.

11.,-..

129

0111

.111

1.11

111.

1111

111.

1101

1111

1111

111.

1.11

1101

1111

1111

1111

1111

MIN

IMIN

IMIW

IMM

INI,

--=

1 n5

FliT

AS

K S

TA

TE

ME

NT

)rF

.

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TSACTED

UP

ON

.

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

Y -

HA

ZA

RD

Reveal moulding remover tool

Standard tool kit

'Butyl tape kit

Glass primer

Glass

Masking tape

,

Windshield checking blocks if needed

Glass cleaner

Paper towel

Cloves if needed

Suction cups for one-man operation

Piano wire or glass removing knife

-Reveal molding clips ifneeded

,:'

,

.-

Remove outside reveal moulding

(Note windshield only) Remove wind-

shield wipers

=-.-

(Note windshield only) Remove lower

towel panel if needed

(Note windshield only) Disconnect

antenna wire on some models

Remove inside garnish mouldings if

necessary

Remove glass

Blow and clean opening

Align new glass in opening and, mark

position if needed

Clean and prime opening with glass

primer

Clean inside of glass around edge

Replace any broken clips

Install butyl tape

Install glass

Reinstall all parts removed

Water test for leaks

Clean

sa


Siiindard safety for compressed air

Gloveti should be worn if the glass

has broken - cuts:

<,

.

DE

CIS

ION

SSUES

Original cement caulking becoming

.loose

Equipment available

.

ER

RO

RS

Water leaks

Broken glass

..

.

Whether to remove all originial

cement caulking

Whether to use a helper

.

..

MASK STATEMENT)

REPLACE WINDSHIELD AND REAR GLASS WITH BUTYL TAPE SYSTEM

SCIENCE

MA

TH

NU

MB

ER

, SY

ST

EM

S

*Sim

ple

mac

hine

s us

edto gain mechanical advantage

[standard tool kit]

Fluids under pressure [blowing with com?ressed air]

Effects of friction on work processes and prodcut

quality

[friction caused by cutting cement caulking and

butyl tape]

Behavioral Science (see index)'


[wrench size-butyl tape size]

Fractions

Cr

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Seeing

Speaking

EX

AM

PLE

S

Direction on glass kit

Shop manual

Label directions

Alignment and installation of glass

Questioning shop foreman------

SK

ILLS

/CO

NC

EP

TS

ComOrehension,,detail/inference,

speed/rate, informational report,

recommendation report,

description of mechanism,

definition, terminology




Terminology /general vocabulary,


131

F13

(T

AS

K S

TA

TE

ME

NT

)REPLACE WINDSHIELD OR BACK GLASS WITH RUBBER CHANNEL

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

t C

TE

D U

PO

NP

ER

FO

rMA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D.

. .

Standard tool kit

Reveal moulding tool remover

some models,

Rubber rope installing tool

some models

Glass checkingblocks

Making tape

String

Caulking and caulking gun

Reveal clips if needed

Rubber channel pull tool ff.needed

Glass cleaner and paper towing

.

Rags

Wax remover

\

\

Remove outside nweal mouldings

or some models

Remove necessary parts to expidite

removal of glass

-

Drop headliner near glass an.

sou.' models

.

Remove.rubber rope in center of rubber

channel on some models - note:

These models leave the rubber

channel in the opening

Remove glass and rubber channel

Align new glass in opening and mark-

pczitlon

Remove rubber channel and mouldings

if so 'equipped

.

Install rubber channel and moulding

sbme models on new glass

Clean opening and channel to opening

flange if needed

1

Replace broker clips'if needed


Standard safety for compressed air

GloVes should be worn if the glass

has broken .

.

.

Performance-knowledg con't

Install installing string in channel

flange if needed

Replace caulking around rubber channel

channel flange

-Install channel and glass assembly

Inspect for leaks

Install all remaining parts

Clean up glass

DE

CIS

ION

SCUES

ERRORS

Bent moulding

.

.

,.

How reveal mouldings are installed

,

..

,

Type of moulding J.

-

.

.

E:I3

(TA

SK

ST

AT

EM

EN

T)

REPLACE WINDSHIELD OR BACK GLASS WITH RUBBER CHANNEL

SC

IEN

CE

.M

AT

H -

NU

MB

ER

SY

ST

EM

S

1

.

Simple machines used to gain mechanical advantage [stan.

dard tool kit]

.

Fluids under pressure [blowing with compressed air]


[friction caused .by inetalling glass channel by. pulling

string over pinchweld]

BehaVioral Science (see index)

.

'.

Use of numbers.(without calculations) [wrench size]

Coding

4..

CO

MM

UN

ICA

TIO

NS

-_-

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

Seeing

'

Speaking

Shop manual

Label. directions

Alignment and installation of glass


.,..



recommendation repprts, description


inology

Visual analysis, memory, descirption,

ogic, recognition of symbols,

codes, embl ?uIs, detail/inference



:-.Vi

133

F14 (TASK STATEMENT)

REPLACE CENTER PILLER

.

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OBJECTS ACTED UPON

.

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E.

SA

FE

TY

HA

ZA

RD

Standard tool_kit

Tape measure

Refinishing materials - paint, sand

paper, primer etc.

Making

Oxy- acetylene weld and attachments

Welding rod

,

Vice grips, clamps

Spray gun and air hose

Air drill or grinder

Panel cutter (air type)

.

Remove rear door assembly-

Remove interior trim and carpet as

needed

Inspect bpdy opening - measure

Remove center piller

Position center piller - measure

Tack weld in position

Hen)g rear door

pect alignment of center piller

and doors

Weld in place

Piepare for paint

Install doors

Install interior trim and carpet


Safety standard for compressed air

tools

Safety standard for oxy-acetylene

welding - burns

.

,

.

.

DE

CIS

ION

SC

UE

SE

RR

OR

S


.

Amount of damage

Cost of repairs compared to

replacement

,

.

.

-4

Excess labor

F14

(TA

SK

ST

AT

EM

EN

T)

REPLACE CENTER PILLER

SC

I EN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]


(change of dimensions) [welding center piller - change

of dimensions in alignment]

Fluids under pressure [compressed air for air tools]

Centrifugal forces developed by bodies in rotation [air

drill or grinder in 'rotation

Behavioral Science (see Index)

Analyze - deductive or inductive

Use of numbers (without calculations) [wrench size]

Fractions - tape measure

Ratio and proportion - estimate [reduce refinishing

material]

Measurement: non-geometric [liquid measure - mixing paint]

liquid

Read and interpret tables, charts and graphs

[welding tip

size charts etc.]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Seeing

Speaking

EX

AM

PLE

S

Installation of parts

Alignment of parts

Questioning shop

Foreman

o-

_

SK

1LLS

/CO

NC

EP

TS

Visuale alysis, memory, describing,

logic,

tail/inference, recogni-

tion of sy

ols, codes, emblems

Terminology/gene

1 vocabulary,

clarity of expre

ion, logic

i AO

135

F15

(T

AS

K S

TA

TE

ME

NT

)REPLACE COWEL PANEL

1

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Oxy-acetylene welder and attachments

Panel cutter air type

Tape-measure

Welding rod

Refinish materials, paint, thinner,

primer, metal condict, etc.

Seam and joint sealer

Caulking gun

Body grinder on air drill-

Grinding disks and sandpaper

Remove parts and trim necessary to

expedite repair

Inspect alignment of cowel - measure

Align cowel

to correct panel or

panels

-

RemoVe damaged cowel

panel

Position new cowel

panel

Tack weld

If necessary install door and check

alignment and check windshield

,opening if necessary

Weld cowel..>in place

Prepare

refinish

Sea

or water leak protection

Re inish as needed

Reinstall door and all parts removed

Standard safety rules for oxy-

acetylene welding equipment-

burns, fire



Compressed air for air tools and

spray gun - personal injiFy

DE

CIS

ION

S

Whether to replace or repair

CU

ES

Am

ount

of d

amag

eE

xces

s la

bor

ERRORS

(TA

SK

ST

AT

EM

EN

T)

REPLACE COWEL PANEL

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S

Simple machines used'to gain mechanical

advantage

[standard tool kit]

Effect of heating and cooling on expansion of

materials

(change of dimensions) jcowel changing alignment

position while welding]

Fluids under pressure [air tools and spray

gun]

Centrifugal forced developed by bidies in\rotation

[air drill and body grinder in rotation]

Mixing refinishing material

Behavioral Science (see index),


[wrenches]

Coding

Measurement:

non - geometric [liquid measure,

reducing

paint, primer, etc.]

Reid and interpret tables, charts, and/or graphs

[welding tip size charts etc.]

Measurement-tape measure--

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Seeing

Speaking

Writing

Reading

EXAMPLES

Alignment and installation of parts

Questioning

shop foreman

Recording measurement

Shop manuals

SK

ILLS

/CO

NC

EP

TS






Penmanship, classification, descrip-

tion, terminology/general vocabu-

lary, usage

Comprehension, description of

mechanism, instructions,

terminology

137

ti 12

F16

(T

AS

K S

TA

TE

ME

NT

)R

EP

LAC

E G

AS

TA

NK

TO

OLS

, EQ

UIP

ME

NT

,M

AT

ER

IALS

,O

BJE

CT

S' A

CT

ED

UP

ON

PE

RF

OR

MA

NC

E 'K

NO

WLE

DG

E

Standard tool kit

Container for gasoline (if needed)

Fireproof storage

Safety stands

-Floor jack_

Creeper

1111

1111

111.

SA

FE

TY

HA

ZA

RD

Place car on safety stands

Disconnect

groud wire to tank

Drain tank'if necessary

Disconnect filler tube and -vent if

necessary.

Remove tank

Store tank and gasoline in fire

safe place

Replace or reinstall all parts in

reverse procedure

Do not remove near_ any type fire-

fire

-

Do not use trouble light - fire

.-Gasoline to skin ocntact will

irritate - skin burn

Remove clothing that has cone in con.-

tact with gasoline - fire, skin

burn

DE

CIS

ION

S

Whether to. remove tank

Fire danger

CU

ES

7:t

Fire

ER

RO

RS

F16

(T

AS

K S

TA

TE

ME

NT

)REPLACE GAS TANK

ti'-,

..S

CIE

NC

E,MATH

NIO

MB

ER

SY

ST

EM

S


[standard tool kit]

Effects of friction on work processes and product quality,

[removal of nits and bolts]

--__. -

--_.


.

.

.

.

Deduction (amount of gasoline in tank)

----

_

.

,

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

S,

SK

ILLS

ICO

NC

EP

TS

Speaking

Seeing

Reading


Removal and replacement

Repair manual






Comprehension, description of

mechanism, terminology,

instructions

139

.14

Ar;

F17

(T

AS

K S

TA

TE

ME

NT

)REPLACE FRONT SEAT TRACKS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

,.

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D.

Standard tool kit

.,

.

A

-.

Remove step plates

Remove carpet if needed

-

Remove seat belts if needed

Remove front seat-note disconnect wir-

ing for electric seat if equipped

Remove damaged or worn seat track or

tracks

.

Reinstall parts in the reverse pro-

cedure of removal

.

Eye

'-otection - eye injury

Sharp .!...!ges on seat tracks - ,e"

./..v

.

cuts

DE

CIS

ION

S'

.

.

CU

ES

ER

RO

RS

Whether to remove carpet

\

'

.

Hard to reach bolts

6

'

Torn carpet

.

.

REPLACE FRONT SEAT TRACKS

_

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S..


[-standard tool kit)

.--


...

.


Coding fwrenches]

Fractions

,/

,.

.

,

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

,E

XA

MP

LES

.SKI

/CO

NC

EP

TS

.

Seeing

Feeling

Speaking

,

To replace seat tracks

_./''

Hidden bolts

Shop foreman

'

Peer groups

;:

seal analysis, memory, detail/

inference

Size, shape, depth, texture


_

45-P,

Fig

(T

AS

K S

TA

TE

ME

NT

)REPLACE DECK LID AND OR HINGES

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

--

HA

ZA

RD

Standard tool kit

,

Refiniqhing material, paint, thinner,

sealer, primer, metal 'conditioner

Sandpaper

Deck lid and or hinges

Spray gun

Respirator

Remove deck lid to hinge bolts

Disconnect hinge torsion rods if

hinge is to be replaced

Remove hinge pin and hinge assembly

Inspect binge boxes and repair if

needed

Reinstall hinges and pins

Reinstall torsion rods

Refinish underside of deck lid and

hinges

Install deck lid

5

Align deck lid to surroudding panels

Refinish

Install mouldings, and-trim

Inspect fOr dust leaks

Inspect for water leaks-

Inspect for ease of operation


Standard safety rules for compressed

air - personal injury

Use care when removing torsion rods

- personal injury

Use helper for removing and replacing

lid - personal injury

DE

CIS

ION

S

Whether to replace a hinge

Whether or not to run water and

dust leak tests

CUES

Deck lid out of alignment before

replacement

Fit with surrounding panels

ER

RQ

RS

Weak, hinge if repaired

Water and dust in rear compartment

Customer compaints

F18

(TA

SK

ST

AT

EM

EN

T)

;':_,,,:::11EPLACE DECK LID AND/OR HINGES

SC

IEN

CE

._

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]


[loosing bolts]

Behavioral Science (see index),

1

.

.,'

Use of numbers (without calculations) [wrenches - fractions]

Coding"

-.

Use of numbers (without calculations) [reducing paint]

Ratio

Ratio and proportion, estimate (paint ratios]

Measurement: non-geometric [measure paint, and primer]

Liquid

CO

MM

UN

ICA

TIO

NS

.

I

.

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS /C

ON

CE

PT

S

Seeing

Touching

Speaking

1

.,

Alignment of deck lid

Water stains

Evidence of dirt and dust

Smoothness of surface

Shop foreman

.

Peer group

._

Visual analysis, memory, description,



Shape, depth, consistency, texture

i-


.

143

,F19

(T

AS

K S

TA

TE

ME

NT

)REPLACE REAR UPPER BODY PANEL

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

Standard tool kit

Glass moulding tool

Rear body panel

panel cutter

Oxyacetylene welder if needed

Glass kit

Leading paddle if needed


Refinishing material, paint, thinner,

primer, sandpaper, disks`

Body grinder and air motor

DE

CIS

ION

S

Whether to replace or repair

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

Remove deck lid to hinge bolts

Remove rear glass

If factory rear panel joints are lead

ed, remove fill

Remove panel from hinge boxes if need

ed

Remove panel

Smooth ,panels at panel joints

Install panel and align

Weld in panel

Lead, and/or plastic fill joints

Sand ,

smooth-joints and panel

Prime and prepare for refinishing

Paint pinch weld flange

Reinstall back window

Reseal factory joints if needed

Reinstall deck lid and align

CUE$

Replacement as compared to cost of

repair

SA

FE

TY

- H

AZ

AR

D

Eye protection --eye injury

Safety rules for air tools, and body

grinder - personal injury

Safety rules for oxy-acetylene if

needed - fire, burns

Beware of molten lead - burns, fire

Sharpmetal edges - cuts

ERRORS


(TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

RE

AR

UP

PE

RBODY PANEL

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S

Simple machines used to gain mechanical-advantage

[standard tool kit]

Effect of heating and cooling on expansion of material

[welding in panel]

Fluids under pressure[oxy-acetylene gas under

pressure]

[comprig-Ised air]


[body grinder, -air motor in rotation]

Mixing of paint

with thinner

Mixing catalyst in plastic filler

Transfer of energy from one,form to another

[oxy-acetylene gas changing to heat]


Use of numbers [wrenches]

Coding

Read and interpret tables, charts, and graphs

[welding tip size]

Fractions

Paint ratios

Measurement:

non-geometric

[paint measure]

Liquid

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

S

Alignment

Smoothness of panel


Code charts

Manufactureesolabels and directions

SKILLS /CONCEPTS

Visual analysis, memory,_ describing,



Texture



Comprehension

145.

oKF

20 (

TA

ST

AT

EM

EN

T)

TO

OLS

,E

QU

IPM

EN

T, M

AT

ER

IALS

;O

BJE

CT

S 'A

CT

ED

UP

ON

REPLACE LOWER

Standard tool kit

Rear body panel

Panel cutter

Oxy-acetylene welder

Welding or braking rod

30/70 body lead

Leading paddle

Body grinder

ad or air drill and'

electric drill

Acid core solder


Caulking gun

Refinish material - paint

thinner, sealer, metal

Sandpaper and disks

REAR BODY PANEL

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

primer,

conditioner

SA

FE

TY

HA

ZA

RD

Remove rear bumper

Determine joints

Remove tailights (some"hodels)

Remove trunk interior, trim (some

models) and weather strip

Pull any floor pan damage

Remove panel

Smooth smoothing area tc panel

attachment

Install panel

Weld panel

Lead joints if needed

Smooth joints

Get ready for refinish metal (condi-

tioner) prime

Seal joints as needed

Paint edges

Install parts in reverse procedure


Safety rules for air tools -

injury

Safety rules for oxy-acetylene-fire

burns

Sharp,eages - cuts

Betrare'of molten lead - fire, burns

Beware of gasoline tank - firepersonal

DE

CIS

ION

S


CU

E$

Can it be repaired

ER

RO

RS


F20(TASK STATEMENT)

REPLACE LOWER REAR BODYPANEL

SC

IEN

CE

MA

TH

NU

MB

ER

- S

YS

TE

MS

Simple machines used to ga'n mechanical advantage

[standard tool kit]


[welding in'Paesrl]

Fluids under pressure [oxy-acetylene gas under pressure]

[compressed air for spray gun and air tools]


[body grinder and air drill, and electric drill in

rotation]

Transfer of heat from one body to another

Resistance of materials to flow of electrical current

oxyacetylene gas changing to heat]

Effects of friction on

processes and product quality

[removing old panel witn panel cutter

Mixing of materials (Homoginizing)


-Use of numbers (without calculations) [wrenches] Coding

Measurement: non-geometric [liquid measure - primer, paint]

Liquid


size]

Fractions

Ratio

and proportion, estimates [reduce, metal conditioner,

paint, and primer]

COMMUNICATIONS

PE

RF

OR

MA

NC

E, M

OD

ES

Seeing

Speaking

Feeling

EX

AM

PLE

S

Alignment of panei

Smoothness


For smoothness

SK

I LLS

/CO

NC

EP

TS



tion of symbols, codes,-emblems



Shape, depth, consistency, texture

*"."

147

F21

(TA

SK

ST

AT

EM

EN

T)

REPLACE EXTERIOR TRIM

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

----

____

____

SA

FE

TY

HA

ZA

RD

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

Standard tool kit

Trim mouldings

Trim retainers

Determine type of

:im retention

fasteners

Remove all threaded fasteners

Pry loose all friction type fasteners

Replace all broken retainers

Position all threaded retainers

Position" trim and snap securely into

place

Replace threaded nuts

// /


Sharp edges or. panels-cuts

.

',DE

CIS

ION

S/

.Determine type of retention

--

,

CU

ES

ER

RO

RS

..

Visible threaded retainers

.

Bent and twist trim

Excessive parts cost

21(T

AS

K S

TA

TE

ME

NT

)R

EP

LAC

E E

XT

ER

IOR

TR

IM

*41

SC

IEN

CE

MA

TH

NU

MI3

ER

SY

ST

EM

S

(Simple machines used to gain mechanical advantage

(Examples:

Levers, gears, pulleys) [Standard tool kit]


Use of numbers.(without calculation)

Coding [nuts and bolts]

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading-

Speaking

Seeing

Shop manuals

Catalogs

Peer group

Shop foreman

Alignment of trim


-informational reportg, reconmendati

reports, description of mechanism,


Terminology /general vocabulary, clarit.

of expression, logic


logic, detail and inference .

1.-.

El

tl,-

.1"4

.

149

F22

(T

AS

K S

TA

TE

ME

NT

)REPLACE AND OVERHAUL BUMPER ASSEMBLIES

TOOLS, EQUIPMENT, MATERIALS,

OBJECTS ACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

Y'H

AZ

AR

D

Standard tool kit

Jack up vehicle

Safety car stands-auto falling

Floor stands

Place safety stands under vehicle

Eye protection (rust particles, dirt

Floor hydraulic jack

Disconnect any electric wiring

etc.)-eye injury

Power wrenches

Remove attaching retainers

Excessive weight of bumpers-strain

Electric wrenches

Replace all damaged parts

Possible use of heat-burns

.

Oxy-acetylene

cutting torch

Straighten damaged back supporting bar=

Electric cords-shocks

Parts to rebuild

if called for

High air pressures-personal injury

Reassemble all components

Gas filled energy absorbing bumpers-

Attach complete assembly to vehicle

danager of explosion if heated

Align bumper to sheet metal parts

Spring loaded energy absorbing bumpers

personal injury

..

.

.

DECISIONS

CU

ES

ER

RO

RS

Determine, replacement

The estimate sheet

Additional cost of repairs

or repairing of back bars

Severity of damage

or face bars

.Cost of parts

'Chr

ome

cann

ot b

e re

paire

d

.

F2

(TA

SK S

TA

TE

ME

NT

)R

EPL

AC

E A

ND

OV

ER

HA

UL

BU

MPE

R A

SSE

MB

LIE

S

-SC

I EN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


(Examples:

Levers, gears, pulleys) [standard tool kit]

Effect of,heating and cooling on expansion of materials

(Change of dimensions) [loosen rusted nuts and bolts]


Incompressibility,

transfer of

pres

sure

)[hi

gh a

ir p

ress

ures

]Transfer of energy from one form to another (Example:

potential to kinetic) [gases turned into heat]


[distorted and bent back bars]

Behavioral Science (see. ndex)


Coding [wrenches]

Read and interpret tables, charts and graphs [cutting

material charts

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Rea

ding

Seeing

EX

AM

PLE

S

Repair manual

Parts catalog

Relation of various parts, correct

adjustments

SK

ILLS

/CO

NC

EP

TS


informational reports,-

recommendation reports, description

of mechanism, definition

Visual analysis, (arts in relation

to whole), detail and inference

151

;

F23

(TA

SK

ST

AT

EM

EN

T)

REPLACE ROOF PANEL

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

- H

AZ

AR

D

Standard tool kit

Headliner tool

Panel cutter

Body grinder and/or air motor

Sanding disks, sandpaper etc.

Oxy-acetylene welder with attachments

Welding rod

Electric spotwelder or mig welder

Glass kits

Seam and joint sealent

Acid core solder and body lead

Rags

Refinish material,, primer, paint,

thinner, metal conditioner; etc.

Body file

Sanding block

Leading-paddle

Plastic filler and 30/70 body lead

Remove headliner, windshield, & back

glass; front & rear seats, carpet

Make necessarylnills or push repair to

align body openings

Remove roof panel, at factory seams,

remove and fill at seams; remove aay

intervails to be replaced

Install inter roof rails & outer roof

panel (tack weld); insert glass in

openings; weld in roof panels

Lead all factory leadedjoints; smooth

& use plastic filler if necessary

Smooth correct contour; sand & smooth

welds as needed

Prime as needed; seal drip rails

Paint any flange edges that could be

covered

Install'glass

Install headline-and other parts


Standard safety rules to apply to all

all air tools, grinders, etc. -

personal injury

Sharp metal edges-cuts

17.4e helper for handling top-strain

Beware of molten lead-burns, fire

DE

CIS

ION

S

How much trim to remove

CU

ES

Danger of damaging

ER

RO

R5

Damage to trim

124

(TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

DO

OR

LO

CK

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

Standard tool kit

Door handle clip remover

White lithium soap grease

Trouble light

PE

R M

1MA

NC

E K

NO

WLE

DG

E


Remove outer door handle

Disconnect remote control

Disconnect inside lock rod and button

Disconnect and or remove rear glass

run channel

Remove screws, securing lock to door

frame

Slip out lock

Grease new lock

Install reversing above procedure

!"-;

SA

FE

TY

HA

ZA

RD

Sharp metal - cuts

Eye protection eye injury

Grounded electrical cords - shocks

DE

CIS

ION

SDetermine whether to replace or to

lubricate the lock

CU

ES

Lock defective

Lock not operating effectively

ER

RO

RS

Excessive cost of the lock

4

23 (

TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

RO

OF

PAN

EL

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]


[welding in roof panel change in alignment]

Fluids under pressure (Incompressibility, transfer of

pressure)

[compressed air-air tools, gas under

pressure, oxy-acetylene]

Centrifugal forces developed by bodies in rotation (Ex:-

force tending to discharge material from a rotating

body) [body grinder, air motor in rotation]

Transfer of energy from one form to another [gases

changing to heat]

Effects of fridtion on work processes and product quality

[removing panel by cutting with a panel cutter]


(Change

of matter from one form to another) [leading change from

solid to plastic to solid]



Coding [sheet metal cutting, fractions, measurement]

Basic Logic (deductive or inductive) [analyze replacement

procedure,, measurement - mixing, plaster filler]

Read and interpret tables charts and graphs [welding tip

sizes]

Measurement: non-geometric (liquid) [measure of primer,

paint]

Ratio and proportion - estimation [reduce primer, paint]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Speaking

Feeling

Seeing

EX

AM

PLE

S

Shop manual


Smoothness of joint repair

Alignment, replacement and smoothness

SK

ILLS

/CO

NC

EP

TS



mendation reports, deicription of




Consistency, texture


logic, detail and inference

153

F2

..

SCIE

NC

E'

,

.M

AT

HN

UM

BE

R S

YST

EM

S

Simple machines used to gain mechanical advantage (Ex.

-levers, gears, pulleys) [standard tool kit]


[friction

-lubricating the door lock]

Polymerization

-lithium soap grease

-does not

-

..._

,..


Coding [wrenches]

Fractions

'

CO

MM

UN

ICA

TIO

NS

PER

FOR

MA

NC

E M

OD

ES

,E

XA

MPL

ES

.SK

ILL

S/C

ON

CE

PTS

Reading

Seeing

Speaking

.

Shop manuals

.

Trying

the lock

Observing the operation being per-

formed

Training film strips

Foreman

Peer group

.

e.



mendation reports, description


inology

Visual analysis, _memory, describing,


-

.


,

clarity of expression, lcigic

.-.

155

2(T

AS

K S

TA

TE

ME

NT

)REPLACE DOOR GLASS WITH VENT ASSEMBLY

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Trouble light

Door handle retainer tool

Remove interior door trim

Remove front and rear up stops

Remove all screws holding vent

assembly in place

Remove-vent assembly

Remove screws holding lower glass

channel to regulator arm

,

Rotate glasi and remove straight up

and out

Reinstall in reverse steps of removal

and align

Sharp edges on inner door-panel -

cuts

.

Grounded electric cord - shock

DE

CIS

ION

S

Short cutting the proper procedure

CU

ES

ER

RO

RS

Following a set procedure is usually

the easier method

Bent parts

Broken glass

Loss of time

F2

(TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

DO

OR

GLA

SS

WIT

H V

EN

T A

SS

EM

BLY

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

Simple machines used to gain mechanical advantage (Ex. -




Coding [wrenches]

,"'

.

,

Fractions

.

-

.,,

,

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Speaking

Reading

Seeing

Feeling

Peer group & foreman

Shop manuals

Component arrangement,

Fastener positions

Tension on regulator

Correct tension on glass


clarity of expression, logiC





_inology

,.

Visual analysis, detail inference

Movement, tension

157

ri

.(T

AS

K S

TA

TE

ME

NT

)REPLACE DOOR GLASS WI

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

,

Standard tool kit

Remove trim and water deflector

.

Sharp-edges, inner door panel - cuts

Door handle retainer clip tool

Remove front up travel stop

Ground electric cord - shock

Trouble light

Remove rear up travel stop

Remove rear glass guide

Remove the screws securing the lower

sash channel run to the sash channel

Disengage sash channel run from window

regular arm rollers

Push'regulator'arm aside

,?

.

Lift glass assembly straight up and out

In installation the above procedure is

reversed

,

Align glass after reinstallation

DECISIONS

WES

ERRORS

Determine whether or not to by-pass

Most repairs have to be made in an

Excessive time

any of the procedure

orderly sequence of steps

Job more difficult

.-<

-Possible breakage of glass

,.

.,,

?2

SC

IEN

CE

,.

MA

TH

NU

MB

ER

SY

ST

EM

S.

Simple machines used to gain mechanical advantage (Ex.

-,



_ .


Coding [wrenches]

Fractions

.

.

CO

MM

UN

ICA

TIO

NS

PERFORMANCE MODES

EXAMPLES

SKILLS/CONCEPTS

Reading

Seeing

Speaking

Manufacturers manual

.

Study component arrangement

Misalignments

Foreman

Peer groups

Glass manufacturer--

.

ComprehensionOetail/inferencei---




,.

inology

Visual analysis, memory, describing,,


Terminology, general vocabulary, logic

,

.

159

.627

(TASK

ST

AT

EM

EN

T)

RE

PLA

CE

DO

OR

AN

D H

ING

ES

cr

4:3

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N.

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

Y -

HA

ZA

RD

..

Standard tool kit


Doors are heavy, get help - strain

Door

Door components (Tarts)

Determine removing hinges at cowl or at

door

Sharp edges on inner door panel -

cuts

Trouble light

White lithium soap grease

Remove retaining screws at bottom hinge

first, top hinge secondly

Eye protect .41

eye injury


Place. door on bench

Transfer parts to new door

Replace damaged parts

Hang door in reverse of above

procedures

Lubricate moving parts

Align door and glass

.

-.

-1D

EC

ISIO

NS

CU

ES

ER

RO

RS

Replace complete door

j

$

Difference between parts and labz.r

.Excessive cost of repairs

Replace hinges

Damage to hinges

Replace outer door panel

.

_.._--

,

.

\.

F27 (TASK

ST

AT

EM

EN

T)Ruum nooR AND HINGES

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


(Ex. - levers, gears, pulleys) [standard tool kit]

Polymerization - does not


Ube of numbers (without calculation)

Coding [wrenches]

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

Speaking

Seeing

EX

AM

PLE

S

Shop mati'w-ls--_

Peer group

Shop foreman

Film strips

Observe the operation being performed

SK

ILLS

/CO

NC

EP

TS



mendation, description of mechanism



'clarity of expression, logic



161

Duty G Repairing Front Suspension and Steering

1 Replace front suspension parts2 Replace steering parts3 Replace steering column4 Align front end --

163

1(TASK

ST

AT

EM

EN

T)

REPLACE FRONT SUSPENSION PARTS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

L)

Safety stands

Floor jack

Suspension parts

Standard tool kit

Alignment rack

Grease gun

Air wrench

.

..._

Place the car on safety stands

Remove wheel, drum, brake etc.

Remove part or parts to be replaced

Replace part or parts, wheel

Grease new parts if needed

Align front suspension

.


Safety on safety stand replacement

auto falling

.

Removal of coil sjring under high

pressure - personal injury

DECISIONS

CU

ES

ER

RO

RS

Now many parts to replace

-

Loose parts or stress marks

n rust

on parts

'

Failure- toreplace worn or damaged

part

-:

Unsafe auto

-'--.,,,

-,.

.

(TA

SK

ST

AT

EM

EN

T)

_REPLACE FRONTSUSPENSION

PARTS

SC

IEN

CE

_-

MA

TH

-1-

NU

MB

ER

SY

ST

E

Simple machines used to gain mechanical advantage (levers,

gears, pulleys) [standard tool kit and front suspension

tools]

Centrifugal forces developed by bodies in rota

[air

wrench in rotation]

Fluids under pressure (Ex.: incompressibility, transfer of

pressure) [compressed air for air wrench]

Effects of friction on work - processes and product quality

[remr.ving of bolts]

Beha

cal Science (see index)


Coding [wrenches]

Fractions

.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

\\\peaking

Seeing

Shop manual






of mechanism, definition,

terminology



.



165

(TA

SK

ST

AT

EM

EN

T)

REPLACE STEERING PARTS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Safety stands

Floorjack

Grease gun

Alignment rack

Place the car on safety stands

Remove parts to expedite repair

Remove worn or damaged steering

parts

Replace steering parts

Lubricate parts if needed

Reinstall any parts removed to

expedite repair

Align steering parte


Safety stand placement.personal

injury

DE

CIS

ION

SC

UE

SE

RR

OR

S

What parts to replace

Loose or bent parts

Failure to replace unsafe

automobile

G(T

AS

K S

TA

TE

ME

NT

)REPLACE STEERING PARTS

_S

CIE

NC

E.

MA

TH

NU

MB

ER

SY

ST

EM

S

Simple machines used to gain mechanical advantage [standard

tool kit]

-.

Effects of friction on work processes and product qualityN

[removing bolts]



Coding [wrenches]

Fractions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

Seeing

caking

Shop manual

Replacement of parts




mendation repOrts, description


inology





167

G3

(TA

SK

ST

AT

EM

EN

T)

REPLACE STEERING COLUMN

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

.,

\

Disconnect at the steering box

Disconnect under instrument panel

Disconnect wiring

Remove steering column assembly

Rebuild with necessary components

Replace in the reverse procedure

of removal


Disconnect battery-fire danger

_

DE

CIS

ION

SC

UF

SE

RR

OR

$

Whether to replace

Broken rivets

Compressed upper section

Unsafe vehicle

,

(TA

SK

ST

AT

EM

EN

T)

REPLACE STEERING COLUMN

.S

CIE

NC

EM

AT

HN

UM

BE

R S

YS

TE

MS

v/-

Simple machines used to

gain mechanical advantage


[standard tool kit]

Behavioral Science 'see index)

Coding [wrenches]

Fractions

_.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

S:

SK

ILLS

/CO

NC

EP

TS

1

Reading

Shop manual





inology

Seeing

To replace and rebuild



Speaking

Peer group

Shop foreman

Terminology, general vocabulary,

logic

Factory Repair

169

(TA

SK

ST

AT

EM

EN

T)

ALIGN FRONT END

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TSACTED UPON

_

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

/

SA

FE

TY

HA

ZA

RD

-

,

Standard tool kit

Wheel aligner

Welding equipment for heating purposes

Vehicle

Air wrench

Inspect front end for visible signs of

wear

Place vehicle on front end rack

Remove, hub caps and attach the castor,

camber gauges

Adjust for castor angle

Adjust for camber angle

Adjust toe in

Adjust steering if necessary

Replace hub cap

Remove from rack

Road test car

..----

nye protection - eye injury

StanFlard safety ruled - personal

injury


High air pressure - personal injury

.

.-

).

...

DE

CIS

ION

SC

UE

S

Exc

essi

ve p

lay

in s

teer

ing

whe

elWorn tires

Scuff marks on parts

.

.

'

!

ERRORS

Impossible to obtain correct align-

.ment .

.

Inspecting for worn parts

(TA

SK

ST

AT

EM

EN

T)

AL

IGN

FR

ON

T E

ND

SCIE

NC

EM

AT

H -

-NU

MB

ER

SY

STE

MS


[standard tool kit]

Transfer of et

gy from one form to another

[gases into heat]


.


Coding [wrenches, nuts and bolts]

Recording

Fractions


[alignment charts]

.

CO

MM

UN

ICA

TIO

NS

PER

FOR

MA

NC

E M

OD

ES

EX

AM

PLE

SSK

ILL

S/C

ON

CE

PTS

Reading

Speaking

Seeing

Feeling

f

Alignment manuals

Alignment gauge

Shop foreman

Peer group

Worn parts

Cupped and worn tires

Looseness of parts





inology

.


clarity of expression, logic,

Visual analysis, memory, logic,

describing, detail and inference


ii 73

/17

1

Duty H Repairing and Replacing Fiberglas Panels

1 Repair fiberglas panel scratches, gouges, and cracks2 Replace a fiberglas panel3 Make a fiberglas panel

/

173

(TA

SK

ST

AT

EM

EN

T)

1REPAIR FIBERGLAS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

:17;

PANEL SCRATCHES, GOUGES, AND CRACKS

Epoxy or, polyester resin

Fiberglass cloth

Plastic filler

Sanding disks 24 to 80 grit

Air drill or electric drill with burr

bit

Sanding block, squeegee & files or

cheese grate plane

Orbital or flat reciprocating sander

Wax remover

Heat gun or lamp

Respirator

Rags

Mixing cup or container

Standard tool kit

PE

RF

OR

MA

NC

E K

NO

WLE

DG

E

Determine extent of damage

Remove any parts or inner panels to

expedite repair

Wash and clean repair panel

V- groove repair areas

Remove flaky edges and featheredge

.back

Clean & sand back of panel on deep

gouges and cracks

Blow and wipe with cloth, do not use

solvent

Apply cloth & resin build up to back of

panel, apply resin & cloth mixture

to face of repair, when cured, sand

off

Fill imperfections...with plastic filler

Smooth plastic to correct contour

DE

CIS

ION

SWhether to use backing reinforcement

CUES

Severity of damage

SA

FE

TY

HA

ZA

RD


Wear respirator - breathing dust

Waxremover inflammable - fires



Danger of mixing epoxy and polyester

resins with the wrong catalyst,

highly inflammable - fires

ER

RO

RS

Repair cracking at a later date

(TA

SK

ST

AT

EM

EN

T)

REPAIR FIBERGLAS

PANEL SCRATCHES, GOUGES AND CRACKS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

-Simple machines used to gain mechanical advantage [standard

tool kit for removing inter panels]

Effect of heating and cooling on state of matter [resins

change from a plastic state to a solid state]

[Polymerization - a chemical change in resins]


Centrifugal forces developed by bodies in rotation (electric

drill and sander in rotation]


[grinding, sanding etc.]


..

Measurement - mixing plastic filler


Coding [grit and size. sandpaper, wrenches]

1

,.

/

,

COMMUNICATIONS

PE

RF

OR

MA

NC

E M

OD

ES

,E

XA

MP

LES

SK

ILLS

/CO

NC

EP

TS

Reading

Speaking

Seeing .

Feeling

Label directions


Smoothness

Smoothness of contours

\

\

,

Infotmational reports, recommendation


Terminology/general vocabulary, clarity


visual analysis, memory, describing,



175

1

(TA

SK

. ST

AT

EM

EN

T)

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

:OB

JEC

TSACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

Y'

HA

ZA

RD

,.

Resin

Analy4e the extent of damage


Fiberglas cloth

Remove the damaged panel

,Wear respirator - breathing dust

Plastic filler

';*.emove all dirt and sand under side of

Solvents are-inflammable - fire

Standard tool kit

surrounding area 3-4 inches inward

Danger of mixing the wrong catalyst -'

Hack saw, or saber saw or key hole

metal saw

from attaching line,

Clean outer painted surface, remove

fire

Standard safety rules for compressed

Orbital sander.& electric drill

paint 3-4" beyond the repair


Sanding block and squeegee

Bevel all outer edges across the entire

Wax remover

thickness of the panel

Rags

Prepare the new panel, remove wax

Heat gun C.: lamp

coating with wax remover & sand panel

Respirator

at joining edges, also bevel all

Mixing cups

Sanding disks

outer edges-across the entire thick-

noes of panel

\

Sandpaper

Blow, clean & repair new panel

Files, if needed

Position panel & clamp, mix resin &

apply 3 layers of cloth & resin mix

to outer beveled areas, let cure

N.

Sand to correct contour, fill imper-

fections with plastic filler

>,-"

.Smooth to correct contour

DE

CIS

ION

S

How much of new panel to replace

CU

ES

How hard the panel is to remove

ER

RO

RS

Too "web time wasted

(TA

SK

ST

AT

EM

EN

T)

REPLACE A FIBERGLAS PANEL

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S

Simple machines used to gall: mechanical advantage

[standard tool kit]


(Change of matter from one form to another)

[resins change from a plastic state to a solid state]

[Polymerizatibn-a chemical change ih resins]



[electric drill and sander in rotation]


[grinding, sander etc.]

Behavicral Science (see index)

Measurement-mixing filler

Resins

Linear measurement-reading top measure

Fractions

Reading

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

S

Label directions and shop manual

Speaking

Seeing

Feeling

""Questioning shop foreman

Smoothness and contour--

Smoothness of contour

SK

ILLS

/CO

NC

EP

TS




of mechanism, definition,

terminology






177

(TA

SK

ST

AT

EM

EN

T)

MAK!. A K! !/

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

..

VIIMMEMMEMMI

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Saber saw

Respirator

Clamps

Masking

Separating film

Fiberglas mat

Resin

:

,

/

.

Remove the fractured section with a

saber saw

Re-align panel with clamps is needed

Mask of undamaged area

Cover repair 3" beyond damage with

_separating film

Cut matting 2" larger than fracture

Mix resin

Apply resin to separating film and

matting

Lay up matting to separating film and

saturate

Tape separating film over

at

Allow the patch to harden and pop off

Apply the patch to under side of

repair, using the coventional repair

procedure

__---

Eye protection

Wear respirator

Standard safety rules when operating

saber saw

DECISIONS

CU

ES

ER

RO

RS

More labor

Whether to make a patch

.

Size of hole

.

IH(T

AS

K S

TA

TE

ME

NT

)MAKE A FIBERGLAS PATCH PANEL

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S

Effect of heating and .cooling on expansion of materials

(Change of matter from one form to another) [resins

change from a plastic state to a solid state]

[Polymerization a chemical change in resins]

[Grinding, sawing, etc.].


Measurement:

geometric

Linear [tape and paper size - fractions]

Ratio and proportion

Estimation [ratio - mixing resin]

Basic logic

Deductive or inductive [analyze size of patch needed]

..

CO

MM

UN

ICA

TIO

NS

1

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS /C

ON

CE

PT

S

Reading

Seeing

Speaking

.--

.

Label_directions

Correct contour__

Shop foreman

Peer group





Terminology, logic, clarity of

expression

.

179

I

Duty I Maintaining Electrical System

1 Replace, check storage batteryReplace electrical unitsRepair or splice a broken wire

4 \Replace wire hardness, engine compartment5 /Replace headlight bulbs end adjust

131

(TA

SK

ST

AT

EM

EN

T)

isnr,-At.r

tnrtic -2ii

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

nAtiriu,

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Standard tool kit

Determine type of hold down


Storage battery

Disconnect battery leads

-Safety toed shoes - personal injury

Terminal brush

_Remove battery hold down

Battery acid - burns

Battery carrying s' -rap

-Attach battery strap and remove batter

Battery acid fumes - breathing/fire

Hydrometer

Wash top of battery with water and

Test voltmeter

baking soda to clean

Inspect water level and fill

Inspect specific gravity

Inspect for cell shorts

Clean terminals

Clean battery cables

Reinstall battery in vehicle

Attach battery cables

..

-

-

DE

CIS

ION

SC

UE

S.

ER

RO

RS

Determine to-go through check list

Preyious trouble, age and mileage on

Complete failure of the electrical

the battery

ti

system

,-

(TA

SK

ST

AT

EM

EN

T)

REPLACE, CHECK STORAGE BATTERY

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]

Transfer of energy from one form to another

[transfer energy-battery]

[Corrosion of metal]

,

[Charging, cleaning battery]

Forces acting on a body'iMmersed or floating in a liquid

[use of a hydrometer]

Resistance of materials to flow of electrical current

[resistance -use of a voltmeter]


.,

Use of number6 (without calculations)

Coding [wrenches, hydrometer scale]

Fractions


[voltmeter, reading and interpreting a scale]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

Speaking

Seeing

Shop manuals

.



Dirty terminals

Scale on hydrometer

Dials on voltmeter







Logic, detail inference

183

I(T

AS

K S

TA

TE

ME

NT

)REPLACE ELECTRICAL UNITS-BASIC STEPS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TSAmu)

UP

ON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

Y -

HA

ZA

RD

Standard tool kit

Circuit tester

Disconnect battery

Inspect the connections on each tom-

ponent. Note position and color of

of each wire

RemOve each wire,

RemOve the component

Inspect and determine whether to

repair or replace

Install in reverse protedure

Double check connections as a wrong

connection may damage unit



Battery acid fumes -breathing

Sharp metal edges

DE

CIS

ION

SDetermining iiiarra-replacement of

part

Determine placement of wires

CU

ES

ER

RO

RS

Severity of damage to unit

Wiring diagrams

Break down of unit

Non-opeiative units

Malfunctioning unit

I(T

AS

K S

TA

TE

ME

NT

)REPLACE ELECTRICAL UNITSBASIC STEPS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


dard tool kit;

Transfer of energy from one form to another [transfer of

energy, battery]


.Use of numbers (without calculation)

Coding [wrenches, wire diagrams and color codes]

Fra'tions

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

.CE

PT

S\

Reading

Seeing

Speaking

,.

._.

Wiring diagrams, shop manuals,

instruction sheets

Coded colored wires

Questioning foreman

Questioning peer, group

1

Comprehension, detail/inference, in-

formational reports, recommendation



Visual analysis, memory, detail and

inference, color discrimination,

recognition of symbols, codes,

emblems



b

(TA

SK

ST

AT

EM

EN

T)

REPAIR OR SPLICE A BROKEN WIRE

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Soldering iron

Solder (resin core)

Solderless terminals

Crimping tool

Automotive wire

Determine which method of repair to use

solder or solderless termirnla

Peel back insulation,

Join bare wire ends

Heat solder, joint

Wrap with insulating tape

-Bare wire ends

Slip correct size solderless terminal

over end of each wire

Crimp each side tight

Check splices

......

:711

1171

1/

Hot soldering iron - burns, fire

.



DE

CIS

ION

S

Determine method of repair

CUES

Length of wire to be spliced

ER

RO

RS

Solderless terminals may separate

under stress

1(T

AS

K S

TA

TE

ME

NT

)REPAIR OR SPLICE A BROKEN WIRE

SCIENCE

N

``N.

U.

MATH

NU

MB

ER

SY

ST

EM

S

Simple machines used to gain mechanical advantage [standard

tool kit]

Effect of heating and cooling on state of matter (Change of

matter from one form-to another)-[change of shape -

solder]

Composition of matter, including protons, neutrons,

electrons, atoms, molecules, elements

resin providing

adhesion


---


Coding [wire size charts, solderless terminal chart]

Calculation-length of wire

Amount of solder to be used

.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EXAMPLES

SKILLS /CONCEPTS

Speaking.

Reading

Seeing

,

Questioning foreman


Instruction sheets

Matching cow

ed wires

Terminology/general vocabulary, clarity



formational report, recommendation

report, description of mechanism,


Visual analysis, color discrimination,

color coding

187

(TA

SK

ST

AT

EM

EN

T) ,-

--X

XX

IAC

EJL

UM

IUai

allia

jwaw

(IMPARTMENT

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

NP

ER

FO

RM

AN

CE

KN

OW

LED

GE

SA

FE

TY

HA

ZA

RD

Standard tool kit

Wiring diagram

Wiring harness

Electrical components

Disconnect battery

Determine all connections to eleltrical

components

Disconnect all connections

Remove all fasteners holding all ground

wires

Remove all wire retainers and hold

downs

Work wires through the radiator support

and remove as a unit

Install harness in reverse of above

procedure



Battery fumes - fire,


DE

CIS

ION

SDetermining to repair or to replace

the harness

CUES

Severity of damage to the wiring

ER

RO

RS

Time

Cost of labor

Hidden damage to the harness

.-.

..._

SC

IEN

CE

,M

AT

H -

NU

MB

ER

SY

ST

EM

S

Simple machines used to gain

mechanical advantage [standard

tool kit]

Transfer of energy froth,one form to another [transfer of

energy - storage battery]

[Corrosion of metal]



Coding [wrenches, wire diagram]

Fractions

.

.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

S

Speaking

-Seeing-- -

----- --

/

Reading

_Questionin

stioning peer group

Various connections

Wiring diagrams

Shop manuals

,

._.

.






emblems





.

',-"C;

189

15r

(TA

SK

ST

AT

EM

EN

T)

REPLACE HEADLIGHT

TO

OLS

, EQ

UIP

ME

NT

; -M

AT

ER

IALS

,O

BJE

CT

S A

CT

ED

UP

ON

O**

a

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Standard tool kit

Sealed beam units

Headlight adjustors

Remove headlamp door or bezel

Remove sealed beam retainer ring

Disconnect recepticle and remove bulb

Install bulb in reverse procedure

With headlight door off attach head-

light aiming device

Set dials and adjust

Adjust for desired setting using ad-

justing screws on head lamp unit

Install head lamp door


Possible broken glass - cuts

CD

DE

CIS

ION

S

Determining if necessary to align

head lamps

I

CU

ES

Damaged assembly

Use of an adjusting screen

N

ER

RO

RS

CustoMer complaint

Law violation

5(T

AS

K S

TA

TE

ME

NT

)REPLACE HEADLIGHT B

BS AND ADJUST

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


)standard tool kit)


-

'Use of numbers (without calculation)

Coding [wrenches, reading and scale headlight aimers)

Fractions

.

-.

----

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

Seeing

Speaking

Instruction booklet

Dials on rimer

Questioning a person familiar with the

operation








emblems



191

1 qk

Duty J Maintaining Interior Trim

'1 Replace headliner2 Replace seat trim3 Interior cleaning and stain removal

193

1(T

AS

K S

TA

TE

ME

NT

)REPLACE HEADLI

r0-

'06

I. 0

-t

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TSACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Headliner tool

Standard tool kit

Trim adhesive

Tacks ur staple gun

Spray gun with water (cloth type)

Heat lamp (vinyl type)

z

Remove inside garnish moldings

Remove sun visor and inside mirror

-Remove dome lamp

Remove headliner starting at front and

working to rear

Inspect bows for proper position

Install headliner starting at the

center bow and work to either end

Reinstall all parts removed

NOTE:

Cloth headliner requires

sprinkling with water after in-

stallation

Vinyl headliner may require a heat

lamp for installation

,


Care should be taken when using the

heat lamp - burns

Striking finger when tacking

Care should be taken when using the

staple gun - personal injury

DECISIONS

CU

ES

ER

RO

RS

What hole to install bows in

Looseness in headliner

Bows hitting roof

.

Wrinkles in headliner

Rattles in roof when finished

,

(TA

SK

ST

AT

EM

EN

T)

REPLACE HEADLINER

SCIENCE

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]


(change of dimensions)

[vinyl top material expanding

when heated]

Fluids under pressure [spraying cloth headliner with

,water]

Resistance of materials to change in shape [cloth head-

liner shrinking when dry after daMpened]

_



Estimation [reducing dimensions of headliner]

.,

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Seeing

-

Speaking

Reading

For installing headliner

Smoothness of headliner


Shop manual for procedure








definition, terminology f.14

.

195

j(T

ASK

ST

AT

EM

EN

T)

REPLACE SEAT TRIM

TO

OL

S, E

QU

IPM

EN

T, M

AT

ER

IAL

S,O

BJE

CT

S A

CT

ED

UPO

NPE

RFO

RM

AN

CE

KN

OW

LE

DG

ESA

FET

YH

AZ

AR

D

Standard tool kit

Loosen or remove carpet (if needed)

Eye protection

-eye injury

Hog ring pliers

Remove seat

&tracks on front

Hog ring may fly when cut

Hog rings

Set on bench

Seat trim

Remove trim hog rings

Remove trim cover

Place seat and trim with trim down

Replace seat trim with hog rings

NOTE:

Start at center and work .to

outside with rings

Reinstall seat

.

,

...

DE

CIS

ION

SC

LU

ES

\.

ER

RO

RS

0.,T

,

Where hog rings are fastened

Tightness of trim

Lost time or torn trim

7

(TA

SK

ST

AT

EM

EN

T)

RE

PLA

CE

SE

AT

TR

IM

.

SC

IEN

CE

MA

TH

.

NU

MB

ER

SY

ST

EM

S

.Simple machines used to gain mechanical advantage

[standard tool kit]


.

..


Coding [wrenches]

Fractions

.

Mental calculation in regards to seat trim fit

..

.

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Reading

Seeing

Speaking

Shop manual

\

Remove and replace trim (smoothness)










'

197

(TA

SK

ST

AT

EM

EN

T)

CLEAN INTERIOR AND REMOVE STAINS

AIM

"

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PO

N

Clean cloths

Type of cleaner suitable for

upholstery to be cleaned

Volatile evaporating liquid

cleaner

Non-volatile evaporating liquid

cleaner

Detergents

Neutral soap

Vacuum cleaner or wisk broom

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

Y -

- H

AZ

AR

D

Determine type of materials

Cloth type - vacuum or wisk broom

Determine type and age of stain

Mix solution accordingly to directions

Dampen a clean cloth with proper

cleaner

Rub the stain area lightly working

from outer edge to center

Complete cleaning', apply only suds to

upholstery and scrub with sponge or

brush

Wipe with clean damp cloth

Vinyl types, dry with towel

Carpets - vacuum after cleaning

Some cleaners are inflammable - fire

Prolong contact with skin may

irritate - chemicil burls


Danger of electrical shock with

electric vacuum cleaner and wet

floor

DECISIONS

What type of cleaner to use

CUES

Type of upholstery and stain

ER

RO

RS

Damage to upholstery

(TA

SK

ST

AT

EM

EN

T)

CLEAN

INTERIOR AND REMOVESTAINS

SC

IEN

CE

MA

TH

- N

UM

BE

R S

YS

TE

MS


[vacuum cleaner motor in motion to cause vacuum]


[cleaning of upholstery]

[Disolving of dirt with cleaners]



Estimation [ratios of mixing cleaning fluids]

Measurement:

non-geometric

Liquid [measuring fluids]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Speaking

Reading

Seeing

EXAMPLES

Questioning customer & shop foreman

Label direction & shop manuals

Removal of stains

SK

ILLS

/CO

NC

EP

TS








logic, detail and inference, color

description

199

Duty K Adjusting'Door, Deck Lids, Hoods, Bumpers, and Door Glass

1 Adjust hoods and ffioiit end sheet metal

2 Adjust bumpers3 Adjust doors4 Adjust door glass

5 Adjust deck lid and hinges

ri)201

(TA

SK S

TA

TE

ME

NT

)

TO

OL

S, E

QU

IPM

EN

T,

MA

TE

RIA

LS,

OB

JEC

TS

AC

TE

D U

PON

PER

FOR

MA

NC

E K

NO

WL

ED

GE

Ay ,

SAFE

TY

- H

AZ

AR

D

Standard tool kit

Analyze the alignment problem

'Sharp metal edges

-cuts

Portable hydraulic jack

Determine if hood or sheet metal is

Eye protection

-eye injury

Vehicle

source of problem

Hydraulic jack pressure

-personal

Hoods and latches

Adjust each hood hinge separately

injury

Fenders

Adjust hood latch

Radiator support

Loosen radiator support and shift

Fasteners

sheet metal as a unit

Hood stops or bumpers

Shift each fender

Readjust hood latch

Adjust hood bumpers

Inspect for following points

Hood to fender fit

Hood to cowel panel fit

Tightness of hood latch


,

----

-

,D

EC

ISIO

NS

CU

ES

--

ER

RO

RS

-Determining the misaligned panel

Opening and closing the hoodand

observing

Excessive loss of time

Paint chips, paint rubs

Visual inspection

0

(TA

SK

ST

AT

EM

EN

T)

AD

JUS

THOODS AND FRONT 'END SHEET METAL

SC

IEN

CE

_.

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]

Fluids under pressure [hydraulic jack]

.

Behavioral Science (see index)'

, .

,



Fractions

.

Basic logic [deductive reasoning]

.

,

,----,-

--COMMUNICATIONS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S.

Reading

Seeing

Speaking

.

Shop manuals

.

Analyzing the problem

Shop foreman

Peer group

.,









.

203

(TA

SK

ST

AT

EM

EN

T)

ADJUST BUMPERS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

OBJECTS ACTED UPON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

Er.

SA

FE

TY

HA

ZA

RD

Standard tool kit

Determine the misalignment


Vehicle

Analyze the cause-

Safety stands - auto falling

Bumper face bars

Adjust for lateral alignment by


Fasteners

loosening bumper bolts and sliding

Back bars

face bar

Tighten bumper bolts

---

Loosen support back bar to frame

bolts, to adjust for height,

Loosen all back bar retainers to

adjust for in and out clearance

Secure all retainers

-.

40

DE

CIS

ION

SCUES

ER

RO

RS

Determining the necessary adjust-

Visual inspection 'in too far,'

one

Excessive labor and time

ment

------

side lower,' etc.

s'-

Touching.the body

,

_

1

h.(T

AS

K S

TA

TE

ME

NT

)ADJUST BUMPERS

SC

IEN

CE

-.

MO

HN

UM

BE

R S

YS

TE

MS


[standard tool kit]




Fractions

Coding [nuts and bolts]

Basic logic [deduction]

.,

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S.

Seeing

Speaking

Reading

-

/ / /

-,

Visual examination

Questioning foreman

&peer group

Manufacturers specifications

Visual analysis, memory, description



-'grity of expression, logic

KC

'nd a ti o

n reports, description

'chanism

.

YI

.. lb

205

(TA

SK

ST

AT

EM

EN

T)

AD

JUS

T D

OO

RS

TO

OLS

, EQ

UIP

):

IEN

T, M

AT

ER

IALS

,O

BJE

CT

S A

CT

ED

UP

ON

PE

RF

OR

MA

NC

E K

NO

WLE

DG

ES

AF

ET

YH

AZ

AR

D

Standard tool, kit

kit

Doors

Door hinges

Door latches

Special wrenches

-----____

On sedans start with rear doors

Determine type of misalignment

Adjust for up and down fit - both

hinges loosened

Adjust for sag - one hinge at a time

Adjust fore and aft - one hinge at a

time

Adjust,door latch for in and out fit


-1

Eye protection - eve injury

Standard safety

's

i

,

DECISIONS

CU

ES

ER

RO

RS

Determining the type of adjustment

Scuff marks on sill plate

Door dropping when opened

Loose fitting, rubbing on the fender

Door lock not meeting latch

Excessive time and labor

/

KT

AS

K S

TA

TE

ME

NT

)ADJUST DOORS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]


wrenches]


[special


:Coding [wrenches]

Fractions

Basic Logic [deduction]

CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

E M

OD

ES

Reading

.

Speaking

Seeing

EX

AM

PLE

S

Shop manuals

Questioning shop foreman, peer group

Type of problem involved visible signs

SK

I LLS

/CO

NC

EP

TS


speed/rate, recommendation reports,

description of mechanism,






207

K4

(TA

SK

ST

AT

EM

EN

T)

ADJUST DOOR GLASS

TO

OLS

, EQ

UIP

ME

NT

, MA

TE

RIA

LS,

1.1

OBJECTS ACTED UPON

PE

RF

OR

MA

NC

E 'K

NO

WLE

DG

ES

AF

ET

Y H

AZ

AR

D_____I

Standard tool kit

Determine problem

E ye protection - eye injury

Glass

Remove interior door'trim


Gyss

runs

Adjust in and out fit first

.


G ass stops

Loosen rear vertical glass run

Glass regulators

Adjust to proper clearance at weather

Fasteners

strip

Trouble light

Adjust front vertical glass run fol-

lowing same procedure

Adjust up and down travel stops

Adjust vertical runs to control

fore and aft fit

Secure all fasteners

Replace trim

NOTE:

Constant check of fit is advise.

during procedures

.

dm.

DE

CIS

ION

SC

UE

SE

RR

OR

Determining the type of adjustment

needed

-

Torn weather strips, wind whistles,

water and air leaks, hard operation

of the glass

Excessive time and labor cost

Whether or not the glass or door is

misaligned

Broken glass

0

K (

TA

SK

ST

AT

EM

EN

T)

ADJUST DOOR GLASS

SC

IEN

CE

MA

TH

NU

MB

ER

SY

ST

EM

S


[standard tool kit]

Simple machines used to gain mechanical advantage [glass

regulators]

behavioral Science (see index)



Fractions


CO

MM

UN

ICA

TIO

NS

PE

RF

OR

MA

NC

EMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Speaking

'

, NReading

Seeing

Shop foreman, peer group

Shop manuals

Door-fit

,

Visible signs

,




speed/rate, recommendation reports,

description of mechanism, definition

terminology



'

..,-.

209

K5 (TASK SATEMENT)

ADJUST DECK LID AND HINGES

TOOLS, -EQUIPMENT, MATERIALS,

---"OBJECTS ACTED UPON

PERFORMANCE KNOWLEDGE

SAFETY

HAZARD

Standard tool kit

Determine the misalignment

,-

protection

eye injury

Deck or trunk lid

Remove deck lid latch plate

//Eye

Hinges

_---"

Loosen retainers at hinges and lid for

Fasteners

back-and forth adjustMent

Loosen retainers at hinge to lid for up

and down fit

Some lids need to have shims added or

subtracted to secure up and down

adjustment

Install latch and adjust for proper

operation

Inspect all spacings for fit

Water leak check is optional

DE

CIS

ION

S

.

PpE$

ERRORS

The type of adjustment needed

Torn weather stripping

Possible to bend hinges

Paint rubs

Water leaks

Difficult operation of the unit

Dust leaks

Poor appearance

TA

SK

ST

AT

EM

EN

TJUST DECK LID AND HINGES

SCIENCE

MATH

NUMBER

SY

ST

EM

S

Simple machines used to gain .mechanical advantage

Istandard tool kit]


.


Coding [wrenches]

Fractions


_

CO

MM

UN

ICA

TIO

NS

PE

_ R

FO

RM

AN

CEMODES

EX

AM

PLE

SS

KIL

LS/C

ON

CE

PT

S

Speaking

-- --_ _---

Reading

/,

Seeing

Questioning foreman, peer group

Shop manuals

Visible signs of misalignment

.

,




inforiational reports, recommen-

dation reports, description of

mechanisms, definition, term-

inology



2.04

211

Index

Communicate pride in one's work, work area, and personal appearance; consider cleanliness

Have consideration for the opinions of fellow workersBe aware of the importance of projecting an image of being respectfully conscious of the

vehicle being repairedBe aware of the importance of shop policy which leaves customer relations and complaints

to shop foremanAlleviate feelings of incompetency and frustration by seeking help from coworkers, shop

foreman or by consulting an expert in that fieldExercise care of tools and equipment whether they are one's own or the company's

0

213

5169 AUTO BODY MECHANIC - ERIC · The auto body trade is a highly skilled profession. the auto body...

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Transcript of 5169 AUTO BODY MECHANIC - ERIC · The auto body trade is a highly skilled profession. the auto body...