50”/60”/72” - Built-In Electric Fireplace AC 110-120V 60Hz ... · 50”/60”/72” -...

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Firenado® Electric Fireplace Owner’s Manual FN-50-BIF, FN-60-BIF, FN-72-BIF WARNING ATTENTION INSTALLER: PLEASE LEAVE THESE INSTRUCTIONS WITH THE CONSUMER. CONSUMER: PLEASE READ & RETAIN THESE INSTRUCTIONS FOR FUTURE REFERENCE AND BEFORE INSTALLING OR OPERATING. If the informaon in this manual is not followed exactly, a re or explosion may result and cause property damage, personal injury, or loss of life. WARNING This manual should be retained for your informaon. Do not operate this electric fireplace without having read this manual. NOTE: This fireplace is not intended for commercial use. CALIFORNIA PROPOSITION 65 WARNING WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer and birth defects or other reproducve harm. For more informaon, go to: www.P65Warnings.ca.gov 1 All electrical installa�ons, service, and repairs must be performed by a qualified technician or authorized service agent. 50”/60”/72” - Built-In Electric Fireplace AC 110-120V 60Hz 1400-1600W Read the installa�on, opera�on, and maintenance instruc�ons thoroughly before installing, opera�ng, or servicing this equipment to reduce risk of fire, burn hazard, or other injury. This appliance has a remote that requires button batteries that are hazardous to young children.

Transcript of 50”/60”/72” - Built-In Electric Fireplace AC 110-120V 60Hz ... · 50”/60”/72” -...

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Firenado® Electric Fireplace Owner’s Manual FN-50-BIF, FN-60-BIF, FN-72-BIF

WARNING

ATTENTION INSTALLER: PLEASE LEAVE THESE INSTRUCTIONS WITH THE CONSUMER. CONSUMER: PLEASE READ & RETAIN THESE INSTRUCTIONS FOR FUTURE REFERENCE AND BEFORE INSTALLING OR OPERATING.

• If the informa�on in this manual is not followed exactly, a fire or explosion may result and causeproperty damage, personal injury, or loss of life.

WARNING •

• This manual should be retained for your informa�on.• Do not operate this electric fireplace without having read this manual.•

• NOTE: This fireplace is not intended for commercial use.

CALIFORNIA PROPOSITION 65 WARNING WARNING: This product can expose you to chemicals including lead and lead compounds, which are known to the State of California to cause cancer and birth defects or other reproduc�ve harm. For more informa�on, go to: www.P65Warnings.ca.gov 1

All electrical installa�ons, service, and repairs must be performed by a qualified technician or authorized service agent.

50”/60”/72” - Built-In Electric Fireplace

AC 110-120V 60Hz 1400-1600W

Read the installa�on, opera�on, and maintenance instruc�ons thoroughly before installing, opera�ng, or servicing this equipment to reduce risk of fire, burn hazard, or other injury.

This appliance has a remote that requires button batteries that are hazardous to young children.

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Table of Contents

Warnings/Safety Information

Rating Plate Information

Locating the Appliance

Grounding the Appliance

Speci�cations and Dimensions

Parts and Hardware

Installation and Assembly

Hardwiring Installation

Operation - Remote Control and Touch Panel

Temperature Limiting Control

Care and Maintenance

Troubleshooting

Warranty Information

Product Registration

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5

6

6

7

7

8-12

13

14-16

16

17

18-19

20

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WARNING• THIS APPLIANCE IS HOT WHEN OPERATING AND CAN CAUSE SEVERE BURNS.• Do not install damaged, incomplete, or substitute components.• Young children should be carefully supervised when they are in the same room as the appliance. Toddlers, young children, and others may be susceptible to accidental burns. A physical barrier should be used if there are any at-risk individuals in the home. To restrict access to the appliance, an adjustable safety gate is recommended to keep toddlers, young children, and other at-risk individuals out of the room or away from hot surfaces. • Clothing and other �ammable material should not be placed on or near the �replace.• DO NOT run power cord under carpeting. DO NOT cover power cord with throw rugs, runners, or similar coverings. • DO NOT route power cord under furniture or appliances. Arrange power cord away from high-tra�c areas, and where it will not be tripped over.• Connect to properly grounded outlets ONLY. Have a certi�ed service provider ensure the outlet is properly installed. • DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause electric shock or �re, or damage the �replace. • To prevent a possible �re, DO NOT block air intakes or exhaust in any manner. Doing so could cause a �re. DO NOT use on soft surfaces, like a bed, where openings may become blocked.• A �replace has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint, or �ammable liquids are used or stored. • Use this �replace only as described in this manual. Any other use not recommended by the manufacturer may cause �re, electric shock, or injury to persons.• AVOID FIRE! Regularly inspect all air vents to make sure they are free from dust, lint, or other blockages. Unplug the unit and clean with a vacuum ONLY. DO NOT rinse or get wet.• NEVER hang this unit on a wall directly below an electrical outlet.• DO NOT set on the �oor, or other surfaces, to use.• NEVER use a wall mount bracket from another manufacturer.• For residential use only! NOT for commercial use! Any commercial or public use of this �replace voids all warranties and could cause injury.• This product is not intended to be a primary heat source. It is for supplemental heat only.• INDOOR use only!• Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!• NEVER modify this �replace. Doing so could result in personal injury or property damage. Modi�cation of this �replace completely voids all warranties.• ALWAYS turn this �replace o� before unplugging it from the outlet.• Never locate �replace where it may fall into a bathtub or other water container.• Keep the packaging material out of reach of children and safely dispose of the material. As with all plastic bags, these are not toys and should be kept away from children and infants. • ALWAYS disconnect this unit from the power supply before performing any assembly or cleaning, or before relocating the electric �replace.• ONLY use this �replace on a 120V AC 15-Amp grounded circuit. NEVER overload the circuit. If this �replace trips the circuit breaker, unplug all other appliances on the same circuit before the next use. Avoid plugging other appliances into the same circuit as this �replace.• NEVER plug this �replace into an outlet that is old, cracked, or has any loose wires or connections. Plugging this �replace into a faulty outlet could result in electric arcing within the outlet that could cause the outlet to overheat or catch �re.• To prevent a possible �re, do not block the air intakes or exhaust in any manner. Do not use on soft surfaces, like a carpet, where openings may be blocked.• Ensure clearances to combustibles are maintained when building a mantel or shelves above the �replace. Elevated temperatures on the wall or in the air above the �replace can cause melting, discoloration, or damage to the decorations, TV, or other electronic components.• Arrange cord away from high-tra�c areas where it will not be tripped over.• SAVE THESE INSTRUCTIONS.

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SAFETY INFORMATION

WARNING THIS PRODUCT INCLUDES A GLASS PANEL! Always use extreme caution when handling glass. Failure to do so could result in personal injury or property damage.

Remove all parts and hardware from the carton and place them on a clean, soft, dry surface. Check the parts list to make sure nothing is missing. Dispose of packaging materials properly. Please recycle whenever possible.

You will need the following tools (not included): Phillips screwdriver; stud �nder; level; tape measure; electric drill; 1/4” wood drill bit; hammer.

Preparation

SAFETY INFORMATION

WARNING• Due to high temperatures, the �replace should be located out of tra�c and away from furniture anddraperies.• Ensure that you have incorporated adequate safety measures to protect infants/toddlers from touching hot surfaces.• It is imperative that that the control compartments, circulating blower, and its passageway in the �replace are kept clean.• SAVE THESE INSTRUCTIONS!

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SERIAL NUMBER:

VOLTAGE: 120VAC FREQUENCY: 60Hz

POWER: 1450W DATE CODE:

DESIGNED IN NORTH AMERICA By Firenado

MADE IN CHINA

CERTIFIED UNDER CANADIAN AND AMERICAN NATIONAL STANDARD: CSA 22.2 NO. 46 AND UL 2021

ELECTRIC FIREPLACE. SUITABLE FOR BEDROOM AND BED-SITTING ROOM INSTALLATION. SUITABLE FOR MOBILE HOME INSTALLATION.

MASTER CONTRACT:

FN-50-BIF (BEF-50BIF) MODEL

Rating Plate Information

INSTALLER: It is your responsibility to check o� the appropriate box on the rating plate according to the model of the appliance.

This illustration is for reference only. Refer to the rating plate on the appliance for accurate information.

NOTE: The rating plate must remain with the appliance at all times. It must not be removed.

*This is an EXAMPLE of what your rating plate could look like. It may look di�erent than the example given above.

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Locating the Appliance

! WARNING

WEAR SAFETY GLASSES FOR PROTECTION DURING INSTALLATION AND MAINTENANCE.

NEVER LOCATE THIS ELECTRIC APPLIANCE WHERE IT MAY FALL INTO A BATHTUB OR OTHER WATER CONTAINER.

DUE TO HIGH TEMPERATURES, THIS ELECTRIC APPLIANCE SHOULD BE LOCATED OUT OF TRAFFIC. KEEP COMBUSTIBLE MATERIALS SUCH AS FURNITURE, PILLOWS, BEDDING, PAPERS, CLOTHES, AND CURTAINS

AT LEAST 36” FROM THE FRONT OF THE APPLIANCE.

DO NOT EXPOSE THE ELECTRIC APPLIANCE TO THE ELEMENTS (SUCH AS RAIN, ETC.)

Grounding the Appliance

GROUNDING METHODS

(A)

METAL SCREW

COVER OF

GROUNDED OUTLET BOX

GROUNDING PIN

NOT ALLOWED IN CANADA

(B)

ADAPTER

(C) GROUNDING MEANS

This appliance is for use with 120 volts. The cord has a plug as shown in �gure (A). An adapter as shown in �gure (C) is avail-able for connecting three-blade grounding type plugs to two-slot receptacles. The green grounding lug extending from the adapter must be connected to a permanent ground such as a properly grounded outlet box. The adapter should not be used if a three-slot grounded receptacle is available.

To disconnect appliance, turn controls to o�, then remove plug from outlet.

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Parts and Hardware

A – Fireplace

B – Wood Screws C – Drywall anchors

RC – Remote Control D- Crystals (Small)

E - Log Set

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- Crystals (Large) FG - Ember Bed

Specifications and Dimensions

PRODUCT DIMENSIONS

Model No A B C D E F G H

FN-50-BIF 50" [1270mm]

18" [456mm]

44" [1120mm]

12" [304mm]

FN-60-BIF 60" [1524mm]

18" [456mm]

54" [1374mm]

12" [304mm]

FN-72-BIF 72" [1830mm]

18" [456mm]

66" [1679mm]

12" [304mm]

20-7/8”[529mm]

47-3/4”[529mm]57-3/4”

[529mm]69-3/4”

[529mm]

20-7/8”[529mm]

20-7/8”[529mm]

7-1/4”[529mm]

7-1/4”[529mm]

6-1/4”[529mm]

6-1/4”[529mm]

6-1/4”[529mm]

7-1/4”[529mm]

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andInstallation Assembly

0"Bottom TopMeasurements are taken from the glass front.

Sides 0" TopBack 0"

11.8" (300mm) to mantel11.8" (300mm) to ceiling

Your appliance is a recessed and/or mantel installed appliance. Select a suitable location that isnot susceptible to moisture and is away from drapes, furniture, and high-traffic areas.NOTE: Follow all national and local electrical codes.

MINIMUM CLEARANCE TO COMBUSTIBLES

MINIMUM MANTEL CLEARANCES

SAFETY INFORMATION

WARNINGWHEN USING PAINT OR LACQUER TO FINISH THE

MANTEL, THE PAINT OR LACQUER MUST BE HEAT-RESISTANT TO PREVENT DISCOLORATION.

! WARNING

RISK OF FIRE! DO NOT BLOW OR PLACE INSULATION AGAINST THE APPLIANCE.

RISK OF FIRE! TO PREVENT A POSSIBLE FIRE, DO NOT BLOCK AIR INTAKE OR EXHAUST IN ANY MANNER. DO NOT USE ON SOFT SURFACES WHERE OPENINGS MAY BECOME BLOCKED.

RISK OF FIRE! THE POWER CORD MUST NOT BE PINCHED AGAINST A SHARP EDGE. SECURE CORD TO AVOID TRIPPING OR SNAGGING. TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR PERSONAL INJURY, DO NOT RUN CORD UNDER CARPETING. DO NOT COVER CORD WITH THROW RUGS, RUNNERS, OR THE LIKE. ARRANGE CORD

AWAY FROM TRAFFIC AREAS AND WHERE IT WILL NOT BE TRIPPED OVER.

THIS ELECTRIC APPLIANCE IS TESTED AND LISTED FOR USE ONLY WITH THE APPROVED OPTIONAL ACCESSORIES. USE OF OPTIONAL ACCESSORIES NOT SPECIFICALLY TESTED FOR THIS ELECTRIC APPLIANCE COULD VOID THE

WARRANTY AND/OR RESULT IN A SAFETY HAZARD.

THIS APPLIANCE IS HEAVY. IT IS HIGHLY RECOMMENDED THAT TWO PEOPLE INSTALL THIS APPLIANCE.

IF THE INFORMATION IN THESE INSTRUCTIONS IS NOT FOLLOWED EXACTLY, A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH. DO NOT STORE OR USE GASOLINE OR OTHER

FLAMMABLE VAPORS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

DO NOT RUN THE POWER CORD HORIZONTALLY, DIRECTLY BELOW THE APPLIANCE.

HEATER VENTS ON THE ELECTRIC APPLIANCE CANNOT, IN ANY WAY, BE COVERED AS IT MAY CREATE A FIRE HAZARD.

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Note: For best flame performance, do not install directly under a light.

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STEP 1. Select a dry wall to cut a hole for the �replace box. Please refer to the framing sizes in above chart.

Figure A

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Framing Size

Model Number A B C

FN-50-BIF 18-1/2”(467mm) 6-1/2”(165mm)

FN-60-BIF 18-1/2”(467mm) 6-1/2”(165mm)

FN-72-BIF 18 -1/2”(467mm) 6-1/2”(165mm)

48-1/4” [1225mm]

58-1/4” [1480mm]

70-1/4” [1784mm]

andInstallation Assembly

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STEP 2. Place the �replace on a clean surface. Using the screw driver, take o� the TWOscrews in both sides. See Figure B

Figure B

Figure C

STEP 3. Have two people pull the trim up, then take them out of the �replace box. See Figure C

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Figure D

Figure E

STEP 4. Using the screw driver, take o� the 8 screws as shwon below in Figure D. Have two people take out the glass panel as shown in Figure E and move it to a clean, soft place to avoid scratching.

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STEP 5.

STEP 6.

(Repeat as Fig B, C, D, E)

Figure F

Figure G

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Have two people lift the �replace box and place it into the opened hole. Attach the �replace to the wall using the four wall screws on each side of the �replace box. See Figure F

Place the decorative crystals or log set on the designated slot and even with the front. See Figure G

STEP 7. After placing the decorative crystals or log set on the designated slot evenly from side to side, and then move and screw back the glass panel and metal trim.

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HARDWIRING INSTALLATION

A. Remove the cover plate from the bottom left side B. Remove the wire connectors from the

cord. The power cord may be discarded.of the appliance by removing the

three screws, as shown above.

HARDWIRING CONNECTIONIf it is necessary to hardwire this appliance, a qualified electrician must remove the cord connection and wirethe appliance directly to the house hardwiring.

This appliance must be electrically connected and grounded in accordance with local codes, if hardwired. Inthe absence of local codes, use the current CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or thecurrent ANSI/NFPA 70 NATIONAL ELECTRICAL CODE in the United States.

1. Take the new cover plate, supplied in the hardware bag. Punch out the 7/8" (22.2mm) hole and install

a box connector through, into the junction box. Snap the box connector clamp onto the supply wires.

2. Using the wire connectors, connect the ground green wires (G), the common white wires (N)

together, then the hot black wires (L) and then the refer to Figure 3.

3. Reinstall the cover plate using the three screws, as shown in Figure1.

TURN OFF THE APPLIANCE COMPLETELY AND LET COOL BEFORE SERVICING. ONLY A QUALIFIED SERVICE PERSON SHOULD SERVICE AND REPAIR THIS ELECTRIC APPLIANCE.

WARNING!

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Operation

Power Plug the power cord into a 110~120 Volt 15-Amp grounded outlet (see IMPORTANT SAFETY INFORMATION on Pages 3 and 4). Make sure the outlet is in good condition and that the plug is not loose. NEVER exceed the maximum amperage for the circuit. DO NOT plug other appliances into the same circuit.

Methods of Operation This electric fireplace can be operated by the touch panel, located on the right side panel of the fireplace (see figure below), or by the battery-powered remote control.

The operation and functions of the two methods are the same. Before operating, please review the IMPORTANT SAFETY INFORMATION on Pages 3 and 4 and heed all warnings.

Read and understand this entire owner’s manual, including all safety information, before plugging in or using this product. Failure to do so could result in electric shock, fire, serious injury, or death.

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Touch Panel

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Remote Control &Touch Panel Operation

BUTTON FUNCTION ACTION & INDICATION

POWER

ON: Enables control panel functions and remote control. Turns on flame effect. OFF: Disables control panel functions and remote control. Turns off flame effect.

1. Press once. Indicator light turns on. Power turns on. All functions enabled.

2. Press again. Flame effect turns off. Unit goes to standby. All functions turn off.

TIMER

TIMER button: Controls timer settings to turn off fireplace at selected time.

Settings range from 30 minutes to 8 hours.

1. Press once. Indicator light turns on. Timer is set to 30 minutes.

2. Press again until desired setting is reached. Indicator lights show setting.

FLAME

FLAME button: Makes flame effect dimmer and brighter. NOTE: Flame effect stays on until power button is turned off. Flame effect must be on for the heater to turn on.

1. Press once. Flame brightness effect changes. 2. Press again until desired setting is reached.

COLOR

COLOR button: Makes the color of the flames change. NOTE: Color effect stays on until power button is turned off. Color flame effect must be on for heater to turn on. NOTE: This fireplace includes memory function for flames.

1. Press once. Flame color effect changes. 2. Press again until desired setting is reached.

HEATER

HEATER button: Turns heater on and off. NOTE: The heater only works when the flame effect is on. If the flame effect is off, the heater will not turn on. NOTE: To prevent overheating, the heater fan will blow cool air for 8-10 seconds before the heater turns on, and after the heater turns off.

1. Press once. Indicator lights up. Fan blows cool air for 10 seconds. 750W heater turns on and blows warm air.

2. Press again. Indicator lights up. 1500W heater turns on and blows hot air.

3. Press again. Heaters turn off. The fan blows cool air for 10 seconds to allow heater to cool down, then turns off.

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TEMPERATURE button: Turns heater on and off. NOTE: Press the button for 5 seconds,

4. Press once: Touch panel indicator becomes active.

5. Press again until desired setting is reached. Digital display shows setting circles as below:

LED Ember light button (1): Makes the color on bottom change. NOTE: Ember color effect stays on until power button is turned off.

1. Press once. Ember color e�ect changes

2. Press again until desired setting is reached, in total 10 colors recycling.

LED Bottom light button (2):

NOTE: Ember color effect stays on until power button is turned off.

1. Press once. Ember color effect gets changes automatically. 2. Press again Ember color effect flashes automatically.

Temperature Limiting Control This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, the heater will automatically turn OFF. To reset:

• Unplug the power cord from the outlet.

• Turn the ON/OFF switch on the CONTROL PANEL to OFF. Wait 5 minutes.

• Inspect the fireplace to make sure no vents are blocked, or clogged with dust or lint. If they are, use a vacuum to clean the vent areas.

• With the POWER switch in the OFF position, plug the power cord back into the outlet.

• If the problem continues, have your outlet and wiring inspected by a professional.

Remote Control Battery Information • This remote control uses CR2025 battery (included).

NOTICE To improve operation, aim the remote control at the front of the fireplace. DO NOT press the buttons too quickly. Give the unit time to respond to each command.

NEVER dispose of batteries in fire. Failure to observe this precaution may result in an explosion. Dispose of batteries at your local hazardous material processing center.

NOTICE When the fireplace is first turned on, a slight odor may be present. This is normal and should not occur again unless the fireplace is not used for a long period of time.

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the temperature setting will switch from °C to °F. Doing this will also switch from °F to °C.

Makes the color on the bottom change/�ashautomatically.

automatically.

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Metal: • Buff using a soft cloth, slightly dampened with a citrus oil-based product. • DO NOT use brass polish or household cleaners, as these products will damage

the metal trim. Glass:

• Use a good quality glass cleaner sprayed onto the cloth or towel. Dry thoroughly with a paper towel or lint-free cloth.

• NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.

Vents: • Use a vacuum or duster to remove dust and dirt from the fireplace and vent areas.

Plastic: • Wipe gently with a slightly damp cloth and a mild solution of dish soap and warm

water. • NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch

the surface.

WARNING! NO SERVICING of the internal or electrical parts should be performed by the consumer. Do not service the unit yourself.

Electrical and Moving Parts:• The fan motors are lubricated at the factory and will not require lubrication.• Electrical components are integrated in the �replace and are not serviceable by the consumer.

Storage:• Store �replace in a clean dry place when not in use.

ALWAYS turn the fireplace OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.

NEVER immerse in water or spray with water. Doing so could result in electric shock, fire, or personal injury.

Risk of electric shock! DO NOT OPEN any panels! No user serviceable parts inside!

ALWAYS turn the fireplace OFF and unplug the power cord from the outlet before cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in electric shock, fire, or personal injury.

Cleaning

Maintenance

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Care and Maintenance

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Troubleshooting

Problem Possible Cause Solution

1. Fireplace turns o� 1. Fireplace has overheatedand will not turn on. and safety device has caused

thermal switch to disconnector home circuit breaker hasopened.

2. Flame is not moving. 1. Loose wiring.

1. Reset switch by turning mainpower switch o� and waiting 10minutes then turning it back onor reset circuit breaker.

• Flame motor defective.

• Flame rod out is of place.

3. Flame is not visible. 1. Wiring is loose.

4. Log set and/orcrystals are notglowing.

1. Disconnect from power sourceand inspect wiring for looseconnections and repair orreplace if necessary.

2. Push the �ame button to high.

1.Wiring is loose.2. Ember is in o� mode.

1. Inspect wiring for loose connections.

2. Call a quali�ed service technician to replace �ame motor.

3. "Flame Rod" out of place due to rough transit/handling of the product. This issue can be corrected by simply removing the glass, �ipping the �replace upside down, removing a set of screws that are holding the bottom frame plate, and placing the �ame rod back into place.

1. Disconnect from power source and inspect wiring for loose connections and repair or replace if necessary.2. Push the ember button to high.

SAFETY INFORMATION

WARNINGDISCONNECT THE APPLIANCECOMPLETELY AND LET COOLPRIOR TO ANY SERVICE.

ONLY A QUALIFIED SERVICE PERSONSHOULD SERVICE AND REPAIR THISELECTRIC APPLIANCE.

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7. Heater does notprovide heat whenturned on.

1. Thermal switch has beentripped.

2. Wiring is loose.

3. Heater is defective.

Touch panel /Remote Control donot work.

The front glass is moved ornot secured properly.

1. Turn unit o� and unplug unitfor 10 minutes. Plug back in andturn unit on. If plug cannot bereached, follow directions fortripped circuit breaker .

2. Disconnect from power sourceand inspect wiring for looseconnections and repair orreplace if necessary.

3. Replace heater.

Unplug the appliance, if the appliance isrecessed to the wall, shut o� house circuitbreaker. Ensure the front glass is in thecorrect location and is sitting �at to theappliance touch panel. after 15 seconds,plug or turn on the appliance to reset it.

CAUTION: To remove the glass, you will notice two screws on front both sides (right and left) of the�replace. Once the screws are removed, slide the glass up and away from the �replace. Once thebottom frame plate is removed, you will notice one �ame motor on right side where the rod should bein place with the rubber plugs.

Please remember to always have the unit disconnected prior to any work. Always lay the glass, as wellas the unit on a towel to not damage the parts/frame.

This entire process should not take longer than 20-30 minutes.

5. Remote controldoes not work.

6. Fireplace will notcome on whenswitch is �ipped toON.

1. Low batteries.

2. Not aiming control correctly.

3. Defective remote controland/or sensor.

1. Fireplace is not plugged in toan electrical outlet.

2. Control failure.

3. Breaker tripped.

1. Check plug.

2. Call a quali�ed service technician

3. Reset breaker.

1. Replace batteries inremote control.

2. Aim control at sensor locateddirectly behind glass screen incenter of unit just above logs.

3. Replace remote control and/orsensor.

8.

There is a gapbetween the glassand the logs/light is visible

The logs have not beenseated properly.

Turn unit o�, re-open and re-seat logs into channel. If logs are properly seated, light will no longer be visible/there will be no gap between the glassand the logs.

9.

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LIMITED WARRANTY Firenado® Electric Fireplaces are warrantied against manufacturing defects under normal use and service for a period of 1 year.

Installation, repair, and maintenance work should be performed by an authorized service technician. Work by unquali�ed persons could be dangerous and will void the warranty.All electric appliances must have a quali�ed installer complete the installation for the warranty to be in e�ect. The incorrect installation of the Firenado® electric appliance will void the warran-ty.

Firenado® shall not be liable under this or any implied warranty for incidental or consequential damages and Firenado® liability is limited to the purchase price of the appliance only. This warranty gives you speci�c legal rights, and you may also have other rights, which may vary from state to state. This warranty is applicable in the United States and Canada only. No one else is authorized to perform any obligations under this warranty.

Improper maintenance, excessive humidity, chlorine, fertilizers, lawn pesticides, chemicals, and salt can a�ect the steel components and for these reasons, the warranties DO NOT COVER DISCOLORATION, SURFACE RUST, OR RUST, unless there is a loss of structural integrity/rust through of the appliance components. This warranty covers defects in material and workmanship.

Consumers are responsible for all labor and shipping cost associated with warranty parts. All warranty claims are subject to manufacturer review. Please make sure to have your sales receipt information and product serial number located on the outside left side panel of the appliance. All replacement parts can be purchased through your local stocking dealer.

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Firenado® Product Registration

Please take a minute to let us know what you bought. This makes sure we keep you up to date and have your info ready if you ever need warranty help! You may register your product electronically on the Firenado® website the�renado.com.

Name

First ______________________________ Last________________________________Email_____________________________________________________________Phone__________________________________Street Address ______________________________________________________________Street Address Line 2_________________________________________________________City__________________ State/Province/Region____________________Zip/Postal Code______________________ Country________________________________

What is the model number of the Firenado product purchased?

__________________________________________________________________________________

What size Firenado product did you purchase?

___________________________________________________________________________________

Where did you buy your Firenado product?

___________________________________________________________________________________

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