5060 Wireless Call Server (WCS) Release 5.1.6 Alarms and Events Troubleshooting Guide

Title page

Alcatel-Lucent 5060 Wireless Call Server

EMS ALARMS TROUBLESHOOTING GUIDE

3HP700097ATDSMZZA

Issue 4 | December 2013

Legal notice

Legal notice

Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-Lucent. All other trademarks are the property of their respective

owners.

The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein.

Copyright 2013 Alcatel-Lucent. All rights reserved.

Limited warranty

The 5060 Wireless Call Server is a single homogenous system consisting of component parts designed to operate in the manner that the switch is configured

when provided to the customer. Changes to system level configurations set at the factory can effect the availability, throughput, standards compliance and

stability of the product and result in expanded unplanned downtimes as unforeseen issues arise with untested configuration settings. Changes from factory

settings can result in violation of warranty and maintenance agreements with Alcatel-Lucent and should not be performed without the expressed written

consent of Alcatel-Lucent.

Contents

About this document

Purpose ..................................................................................................................................................................................... xxxiiixxxiii

Reason for reissue ................................................................................................................................................................. xxxiiixxxiii

Audience ................................................................................................................................................................................... xxxivxxxiv

Terminological Conventions ............................................................................................................................................. xxxivxxxiv

How to comment ................................................................................................................................................................... xxxivxxxiv

1 Using the Alarms and Events Troubleshooting Guide

Overview ...................................................................................................................................................................................... 1-11-1

2 Understanding Alarms and Events

Overview ...................................................................................................................................................................................... 2-12-1

Clearing Alarms ......................................................................................................................................................................... 2-32-3

Acknowledging Alarms .......................................................................................................................................................... 2-42-4

Severity of Alarm ...................................................................................................................................................................... 2-52-5

Encoding of Category and Severity ................................................................................................................................... 2-62-6

Events and Alarms Controls .................................................................................................................................................. 2-82-8

NOC Provisioning .................................................................................................................................................................... 2-92-9

Throttling Principles .............................................................................................................................................................. 2-102-10

AlarmAttributes ...................................................................................................................................................................... 2-112-11

3 Alarms

Overview ...................................................................................................................................................................................... 3-13-1

1018 SUPERUSER PASSWORD CHANGED ............................................................................................................. 3-23-2

1019 SUPERUSER PASSWORD CHANGE FAIL .................................................................................................... 3-33-3

1031 EMS USER CREATED .............................................................................................................................................. 3-43-4

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iii

10011 MEMORYTHRESHOLD REACHED ............................................................................................................... 3-53-5

10013 MEMORY LIMIT REACHED .............................................................................................................................. 3-63-6

10025 CONFIG FAILURE ................................................................................................................................................... 3-73-7

10026 CONFIG W DIGITS FAILURE .......................................................................................................................... 3-103-10

10027 CONFIG FAILURE DUE TO REF ................................................................................................................... 3-133-13

10028 CONFIG W DIGITS FAILURE DUE TO REF ............................................................................................ 3-153-15

10055 DBASE UNAVAILABLE ..................................................................................................................................... 3-173-17

10057 DBASE SIZE EXCEEDED .................................................................................................................................. 3-183-18

10060 PROCESS FAILURE .............................................................................................................................................. 3-193-19

10068 MSG QUEUE USAGE HIGH ............................................................................................................................. 3-213-21

10070 MSG BUFFER USAGE HIGH ........................................................................................................................... 3-233-23

10073 ISOLATED FROM SAM ...................................................................................................................................... 3-253-25

10076 NODE ISOLATED .................................................................................................................................................. 3-263-26

10079 WSS INTERCARD COMM LOSS ................................................................................................................... 3-293-29

10081 WSS LINKACOMM LOSS ................................................................................................................................ 3-323-32

10083 WSS LINKB COMM LOSS ................................................................................................................................ 3-353-35

10085 NODE CPU THRESHOLD ON ......................................................................................................................... 3-363-36

10087 NODE MEM THRESHOLD ON ....................................................................................................................... 3-373-37

10089 APPL CPU USAGE HIGH ................................................................................................................................... 3-383-38

10093 ERR LOG DUPLICATE IP .................................................................................................................................. 3-393-39

10096 DISK PARTITION CAPACITYWARNING ON ......................................................................................... 3-423-42

10098 DISK PARTITION CAPACITY CRITICAL ON ......................................................................................... 3-433-43

10100 UPLINK IF DOWN ................................................................................................................................................. 3-443-44

10103 UNC CBS INTF DOWN ....................................................................................................................................... 3-463-46

10105 WSS CPU USAGE HIGH ..................................................................................................................................... 3-483-48

10107 WSS MEMORYUSAGE HIGH ......................................................................................................................... 3-493-49

10110 APPL CONGESTION ............................................................................................................................................. 3-503-50

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10127 TRK RETEST THRESHOLD EXCEEDED .................................................................................................. 3-513-51

10144 OOS CIRCUIT MINORALARM ...................................................................................................................... 3-523-52

10146 OOS CIRCUIT MAJORALARM ..................................................................................................................... 3-563-56

10148 OOS CIRCUIT CRITICALALARM ............................................................................................................... 3-603-60

10154 WSS RAMMEMORYUSAGE HIGH ............................................................................................................ 3-643-64

10156 WSS RAMMEMORYTHRESHOLD REACHED .................................................................................... 3-653-65

10158 EVT_M3UA_PSP_FLC_START ....................................................................................................................... 3-663-66

10160 UNC NO DATA SERVICE ................................................................................................................................... 3-683-68

10162 SIP SERVICE OUTAGE ....................................................................................................................................... 3-713-71

10165 DBASE CONNECTION FAILURE .................................................................................................................. 3-743-74

10167 MALBAN_LINK_DOWN ................................................................................................................................... 3-773-77

10170 EVT_MSF_SW_UPGRADING_FLAG_ON ................................................................................................ 3-793-79

10173 DFT_IRRECOVERABLE .................................................................................................................................... 3-813-81

10175 EVT_SCTP_FLC_WARNING_START .......................................................................................................... 3-843-84

10177 EGCP NOT TRAFFIC READY ......................................................................................................................... 3-863-86

10179 SIP ENTITY ENABLE FAIL ............................................................................................................................... 3-883-88

10181 EVT_EGCP_MSFNODE_NOT_TRAFFIC_READY ............................................................................... 3-903-90

10183 SS7 DB MISMATCH .............................................................................................................................................. 3-933-93

10251 CDR FILE OPEN ERROR ................................................................................................................................... 3-953-95

10259 MINOR DISKALARM ......................................................................................................................................... 3-963-96

10260 MAJOR DISKALARM ......................................................................................................................................... 3-973-97

10261 CRITICAL DISKALARM ................................................................................................................................... 3-993-99

10271 WSS CARD NOT OPERATIONAL ............................................................................................................... 3-1013-101

10284 EVT_MSF_CMC_SNMP_LINK_DOWN ................................................................................................... 3-1033-103

10288 EVT_MSF_NODE_SNMP_ALARM ............................................................................................................ 3-1053-105

10291 MSC NODE ISOLATED .................................................................................................................................... 3-1073-107

10293 MSF NODE ISOLATED ..................................................................................................................................... 3-1103-110

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10295 SYSTEM NOT TRAFFIC READY ................................................................................................................ 3-1123-112

10298 MSC MSF TIMING OUT OF SYNCH ......................................................................................................... 3-1143-114

10346 SYSTEM UPGRADE STARTED .................................................................................................................... 3-1163-116

10352 AMA PRIMARY FILE MISSING ................................................................................................................... 3-1173-117

10354 AMAMINOR DISKALARM .......................................................................................................................... 3-1183-118

10355 AMAMAJOR DISKALARM .......................................................................................................................... 3-1193-119

10356 AMACRITICAL DISKALARM .................................................................................................................... 3-1203-120

10363 AMADISK OUT OF SPACE ............................................................................................................................ 3-1223-122

10408 EVENT MINOR DISKALARM ..................................................................................................................... 3-1243-124

10409 EVENT MAJOR DISKALARM ..................................................................................................................... 3-1253-125

10410 EVENT CRITICAL DISKALARM ............................................................................................................... 3-1263-126

10461 BCCM MINOR DISKALARM ....................................................................................................................... 3-1303-130

10462 BCCM MAJOR DISKALARM ....................................................................................................................... 3-1313-131

10500 GEORED PEERWSS ISOLATED ................................................................................................................. 3-1323-132

10502 GEORED PEER NODE SAM ISOLATED ................................................................................................. 3-1333-133

10504 GEORED SYNCH START ................................................................................................................................ 3-1343-134

10508 GEORED PEER NODE NOT TRAFFIC READY ................................................................................... 3-1353-135

10509 GEORED BOTHWSS STANDBY ................................................................................................................ 3-1363-136

10800 PVC GROUP ISOLATED .................................................................................................................................. 3-1373-137

11000 PCI VOLTAGE FAULT ....................................................................................................................................... 3-1393-139

11002 STANDBY 12 VOLTAGE FAULT .................................................................................................................. 3-1423-142

11004 SERIAL PORT MON FAULT ........................................................................................................................... 3-1433-143

11006 IC2 LINK LOST FAULT .................................................................................................................................... 3-1443-144

11008 HW PRESENCE FAULT PS ANOT PRESENT ....................................................................................... 3-1453-145

11010 HW PRESENCE FAULT PS B NOT PRESENT ....................................................................................... 3-1463-146

11012 HW PRESENCE FAULT PS C NOT PRESENT ....................................................................................... 3-1473-147

11014 HW PRESENCE FAULT EXT DISKA ........................................................................................................ 3-1483-148

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11016 HW PRESENCE FAULT EXT DISK B ........................................................................................................ 3-1493-149

11018 HW PRESENCE FAULT DEV NOT PRESENT ....................................................................................... 3-1503-150

11020 FANAALARM FAULT ...................................................................................................................................... 3-1513-151

11022 FAN BALARM FAULT ..................................................................................................................................... 3-1523-152

11024 POWER SUPPLY FAULT PS ADEGRADED ........................................................................................... 3-1533-153

11026 POWER SUPPLY FAULT PS B DEGRADED .......................................................................................... 3-1543-154

11028 POWER SUPPLY FAULT PS C DEGRADED .......................................................................................... 3-1553-155

11030 POWER SUPPLY FAULT PS A 48V FEEDA ........................................................................................... 3-1563-156

11032 POWER SUPPLY FAULT PS A 48V FEED B ........................................................................................... 3-1573-157

11034 POWER SUPPLY FAULT PS A 12V STBY ................................................................................................ 3-1583-158

11036 POWER SUPPLY FAULT PS B 48V FEEDA ........................................................................................... 3-1593-159

11038 POWER SUPPLY FAULT PS B 48V FEED B ........................................................................................... 3-1603-160

11040 POWER SUPPLY FAULT PS B 12V STBY ............................................................................................... 3-1613-161

11042 POWER SUPPLY FAULT PS C 48V FEEDA ........................................................................................... 3-1623-162

11044 POWER SUPPLY FAULT PS C 48V FEED B ........................................................................................... 3-1633-163

11046 POWER SUPPLY FAULT PS C 12V STBY ............................................................................................... 3-1643-164

11048 CCPUNET FAULT BUSA ................................................................................................................................. 3-1653-165

11050 CCPUNET FAULT BUS B ................................................................................................................................. 3-1663-166

11052 DUPL NETCCNADDR FAULT ...................................................................................................................... 3-1673-167

11054 EJECTOR LATCH FAULT ................................................................................................................................ 3-1683-168

11057 NETCCN CONNECT FAILED ........................................................................................................................ 3-1693-169

11058 SYS CPU USAGE HIGH ................................................................................................................................... 3-1703-170

11060 TEMPERATURE FAULT ................................................................................................................................... 3-1733-173

11062 POWER SUPPLY FAULT PS P 12V .............................................................................................................. 3-1743-174

11064 POWER SUPPLY FAULT PS N 12V ............................................................................................................. 3-1753-175

11066 POWER SUPPLY FAULT PS P 5V ................................................................................................................ 3-1763-176

11068 POWER SUPPLY FAULT PS 3V .................................................................................................................... 3-1773-177

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11070 DISKAALARM FAULT .................................................................................................................................... 3-1783-178

11072 DISK BALARM FAULT ................................................................................................................................... 3-1793-179

11074 DISK CALARM FAULT ................................................................................................................................... 3-1803-180

11076 DISK DALARM FAULT ................................................................................................................................... 3-1813-181

11078 DC POWER SUPPLY OUT OF RANGE ..................................................................................................... 3-1823-182

11080 AC POWER SUPPLY OUT OF RANGE ..................................................................................................... 3-1833-183

11082 FAN CALARM FAULT ..................................................................................................................................... 3-1843-184

11084 FAN DALARM FAULT ..................................................................................................................................... 3-1853-185

11088 POWER SUPPLY INPUT FAULT .................................................................................................................. 3-1863-186

11090 NETCCN PRESENCE FAULT ......................................................................................................................... 3-1873-187

11100 ALOM DOWN ........................................................................................................................................................ 3-1883-188

11102 ALOM FANALARM FAULT ........................................................................................................................... 3-1893-189

11104 ALOM TEMPALARM FAULT ....................................................................................................................... 3-1903-190

11106 ALOM FRUALARM FAULT ........................................................................................................................... 3-1913-191

11108 ALOM TERM SERVER NOT CFG ................................................................................................................ 3-1923-192

11110 ALOM TERM SERVER CONN DOWN ...................................................................................................... 3-1933-193

11112 ALOM ETH IP NOT CFG .................................................................................................................................. 3-1943-194

11114 ALOM ETH IP CONN DOWN ......................................................................................................................... 3-1953-195

12006 UMAN TRACE MAJOR DISK USAGE ..................................................................................................... 3-1963-196

12008 UMAN TRACE MINOR DISK USAGE ...................................................................................................... 3-1973-197

12011 UNC VIRTUAL IP NOT SET ........................................................................................................................... 3-1983-198

12500 DS1 PHYALARM ON ........................................................................................................................................ 3-2003-200

12511 EXTERNALALARM .......................................................................................................................................... 3-2013-201

13009 EVT_GEORED_PEER_PROTECTING_WSS_OOS ............................................................................. 3-2033-203

13011 EVT_GEORED_PEER_PROTECTED_WSS_OOS ................................................................................ 3-2043-204

13013 SEC NETWORK INTERFACE DOWN ....................................................................................................... 3-2053-205

13016 DISK ERROR CRITICAL ................................................................................................................................ 3-2073-207

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13018 DISK ERROR MAJOR ...................................................................................................................................... 3-2103-210

13021 FMARESOURCE FAULT ................................................................................................................................ 3-2123-212

13023 EVT_RUN_FSCK_WARNING ....................................................................................................................... 3-2153-215

13025 CPU TEMP HIGH ................................................................................................................................................ 3-2173-217

13027 ECC ERRORALARM ........................................................................................................................................ 3-2193-219

13501 EVT_TEMP_HIGH_MINOR ........................................................................................................................... 3-2213-221

13503 EVT_TEMP_HIGH_MAJOR ........................................................................................................................... 3-2233-223

13505 EVT_TEMP_LOW_MINOR ............................................................................................................................. 3-2253-225

13507 EVT_TEMP_LOW_MAJOR ............................................................................................................................ 3-2273-227

13509 EVT_HUM_HIGH_MINOR ............................................................................................................................. 3-2293-229

13511 EVT_HUM_HIGH_MAJOR ............................................................................................................................. 3-2313-231

13513 EVT_HUM_LOW_MINOR .............................................................................................................................. 3-2333-233

13515 EVT_HUM_LOW_MAJOR .............................................................................................................................. 3-2353-235

13517 POWER DISTRIB FAULT ................................................................................................................................ 3-2373-237

14000 CPU DOWN ............................................................................................................................................................ 3-2393-239

14007 UMANOT TRAFFIC READY ........................................................................................................................ 3-2403-240

14050 GEN MG DBF FILES FAILED ....................................................................................................................... 3-2423-242

14052 GEN MG SW FILES FAILED .......................................................................................................................... 3-2433-243

14054 GEN MG SW FILES BIN FAILED ................................................................................................................ 3-2443-244

14056 GEN MG SW FILES FPG FAILED ............................................................................................................... 3-2453-245

14058 GEN MG SW FILES DSP FAILED ................................................................................................................ 3-2463-246

14060 GEN MG SW FILES DGM FAILED ............................................................................................................. 3-2473-247

14062 GEN MG SW FILES PCM FAILED .............................................................................................................. 3-2483-248

14064 MSFDB CKSUMMISMATCH ........................................................................................................................ 3-2493-249

14066 GEN MG SW FILES SGM FAILED .............................................................................................................. 3-2503-250

14068 GEN MG SW FILES IMG FAILED ............................................................................................................... 3-2523-252

14700 SSN OOS PRE510 ................................................................................................................................................. 3-2543-254

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14702 BSS OVERLOAD PRE510 ................................................................................................................................ 3-2553-255

14704 MODIFIED MAXNUMBEROFLAI GROUPS ......................................................................................... 3-2563-256

15003 DPC CONGESTION ............................................................................................................................................ 3-2583-258

15015 MTP3 LINK BLOCK ........................................................................................................................................... 3-2593-259

15019 MTP3 LINK INHIBIT ......................................................................................................................................... 3-2603-260

15025 EVT_MTP3_LINK_CONGESTED ................................................................................................................ 3-2613-261

15027 EVT_MTP3_LINK_INACT .............................................................................................................................. 3-2633-263

15032 MTP3 LINKSET CONGESTED ..................................................................................................................... 3-2663-266

15034 MTP3 ROUTE CONGESTED .......................................................................................................................... 3-2673-267

15037 MTP3 PAUSE .......................................................................................................................................................... 3-2683-268

15041 SSN USER OOS ..................................................................................................................................................... 3-2733-273

15043 SP INACCESSIBLE ............................................................................................................................................. 3-2743-274

15153 SCCP USER OOS .................................................................................................................................................. 3-2753-275

15195 MSC NODE SELECTION THROTTLE ON .............................................................................................. 3-2763-276

15203 ISUPMTP REPORT DPC PAUSE .................................................................................................................. 3-2773-277

15208 SGW OVERLOAD LEVEL1 ............................................................................................................................ 3-2783-278

15210 SGW OVERLOAD LEVEL2 ............................................................................................................................ 3-2793-279

15229 SS7 SYSTEM UNAVAILABLE ...................................................................................................................... 3-2803-280

15230 REMOTE ISUP CONGESTION ...................................................................................................................... 3-2823-282

15232 DPC OOS .................................................................................................................................................................. 3-2843-284

15235 MTP3 LINKSET LOCKED ............................................................................................................................... 3-2853-285

15237 EVT_MTP3_LINK_LOCKED ......................................................................................................................... 3-2863-286

15238 SCCP CONN THRESH LIMIT ........................................................................................................................ 3-2883-288

15240 MTP3 MAX RTE QUEUE REACHED ........................................................................................................ 3-2893-289

15242 MTP3 STATE T3 CORRECTION ................................................................................................................... 3-2903-290



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15248 SCCP SSP RAISE .................................................................................................................................................. 3-2933-293

15313 SCTP RES CONG STRT .................................................................................................................................... 3-2943-294

15316 SCTP TXQ CONG ON ........................................................................................................................................ 3-2953-295

15323 SCTP PATH FAILURE ........................................................................................................................................ 3-2963-296

15400 M3UADPC CONGESTION ............................................................................................................................. 3-2983-298

15412 M3UAASP DOWN .............................................................................................................................................. 3-2993-299

15422 M3UAAS DOWN ................................................................................................................................................. 3-3033-303

15426 M3UAASP SCTP COMM DOWN ................................................................................................................ 3-3043-304

15430 M3UADPC UNAVAILABLE .......................................................................................................................... 3-3063-306

15439 M3UADPC OOS ................................................................................................................................................... 3-3073-307

15812 TT DATASTORE SPACE EXHAUSTED .................................................................................................... 3-3093-309

15813 REPLICATION THRESHHOLD ..................................................................................................................... 3-3103-310

15814 EVT_REPLICATION_HALTED ..................................................................................................................... 3-3113-311

15815 EVT_REPLICATION_DELAYED ................................................................................................................. 3-3133-313

17000 OAMAMAMINOR DISKALARM .............................................................................................................. 3-3153-315

17001 OAMAMAMAJOR DISKALARM .............................................................................................................. 3-3163-316

17011 AMADISTRIB FILE TRANSFER PRIMARY SERVER ERROR .................................................... 3-3173-317

17014 AMA FORMAT OUTPUT FILE MISSING ................................................................................................ 3-3203-320

17230 SMS MINOR DISKALARM ........................................................................................................................... 3-3213-321

17232 SMS MAJOR DISKALARM ........................................................................................................................... 3-3223-322

17236 ZNYX IF DOWN ................................................................................................................................................... 3-3233-323

17250 LOSS OF SIGNAL ................................................................................................................................................ 3-3243-324

17252 SYSTEM CONGESTION .................................................................................................................................. 3-3283-328

17254 DUAL CARD FAILURE .................................................................................................................................... 3-3303-330

17256 MANY CARD FAILURE ................................................................................................................................... 3-3323-332

17258 SAME FAMILY CARD FAILURE ................................................................................................................. 3-3343-334

17260 ALL FAMILY CARD FAILURE ..................................................................................................................... 3-3363-336

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17262 EVT_MSC_NODE_LOCKED ......................................................................................................................... 3-3383-338

17264 MSF NODE LOCKED ........................................................................................................................................ 3-3403-340

17269 DISK MEDIA ERRORALARM FAULT ..................................................................................................... 3-3413-341

17270 DISK ILLEGAL REQUEST ERROR ............................................................................................................ 3-3423-342

17272 ESM COMM LOSS .............................................................................................................................................. 3-3433-343

17274 NODE SELF RECOVERY ................................................................................................................................ 3-3453-345

17281 EVT_PROCESS_LOCKED .............................................................................................................................. 3-3473-347

17283 DBMON DOWN .................................................................................................................................................... 3-3493-349

17287 SNMPMASTERAGENT DOWN .................................................................................................................. 3-3503-350

17300 MSRN HIGHWATERMARKALARM ........................................................................................................ 3-3513-351

17302 AMADISTRIB FILE TRANSFER BACKUP SERVER ERROR ...................................................... 3-3533-353

17304 CDR FILE WRITE ERROR .............................................................................................................................. 3-3543-354

17309 EVT_MTP3_LINKSET_SUPERVISION_ON ........................................................................................... 3-3553-355

17312 MTP2 INT LOOP SET ......................................................................................................................................... 3-3573-357

17314 MTP2 EXT LOOP SET ....................................................................................................................................... 3-3583-358

17316 EVT_KILLER_TRUNK_SUSPECT .............................................................................................................. 3-3593-359

17318 KILLER TRUNK CRITICAL ........................................................................................................................... 3-3613-361

17320 ESRK HIGHWATERMARKALARM ......................................................................................................... 3-3633-363

17323 DFT PROCESSOR OOS ..................................................................................................................................... 3-3653-365

17400 SCCP ROUTE CONGESTED .......................................................................................................................... 3-3683-368

17421 SCCP SS CONGESTED ..................................................................................................................................... 3-3693-369

17424 NETWORK IF DOWN ........................................................................................................................................ 3-3703-370

17433 ESM LINK DOWN ............................................................................................................................................... 3-3713-371

17437 SINGLE CALL TRACE LONG DURATION ............................................................................................ 3-3723-372

17439 SW ERROR EXCEEDALARM ON ............................................................................................................. 3-3733-373

17440 AMADISTRIB FILE TRANSFER DELAY ON ....................................................................................... 3-3743-374

17444 TRACE MAPALARM ON LOCAL .............................................................................................................. 3-3763-376

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17448 TRACE MAPALARM ON CENTRAL ....................................................................................................... 3-3773-377

17450 TDM INTERCONNECT USAGE HIGHALARM .................................................................................. 3-3783-378

17453 RESOURCE THRESHOLD REACHED ..................................................................................................... 3-3793-379

17459 ITX CHARGING RCVD FROM STD SCP ................................................................................................ 3-3803-380

17540 INTRACONNSW LINK DOWN .................................................................................................................... 3-3813-381

17600 UNC SGW IF DOWN .......................................................................................................................................... 3-3833-383

17604 UNC UMADB IF DOWN ................................................................................................................................. 3-3853-385

17606 UNC GGWNODE LINK DOWN .................................................................................................................. 3-3873-387

17608 UNC GGWNODE CONGESTION ............................................................................................................... 3-3893-389

17610 ALRM RESYNCH START ................................................................................................................................ 3-3903-390

17614 UNC IMSI MISMATCHED .............................................................................................................................. 3-3913-391

17615 EVT_UNC_TUNNEL_ADDR_OOR ............................................................................................................ 3-3923-392

17616 UNC UMADB TIMEOUT ................................................................................................................................ 3-3953-395

17617 UNC MS INVALID MS LENGTH ................................................................................................................. 3-3983-398

17619 SMLC UNKNOWN POS METHOD ............................................................................................................. 3-3993-399

17620 SMLC UNKNOWN MSG TYPE .................................................................................................................... 3-4003-400

17628 UNC NO UNC NODE ......................................................................................................................................... 3-4013-401

17630 UNC NETWORK IF DOWN ............................................................................................................................ 3-4033-403

17632 UNC ETHER LINK DOWN ............................................................................................................................. 3-4053-405

17638 UNC INVALID GMLC NODE ........................................................................................................................ 3-4063-406

17640 UNC NO GGWNODE ........................................................................................................................................ 3-4073-407

17643 UNC NO UMADB NODE ................................................................................................................................ 3-4093-409

17645 UNC NO SGW NODE ......................................................................................................................................... 3-4113-411

17647 UNC INVALID SGW NODE ............................................................................................................................ 3-4133-413

17650 MTP3 LINK OOS .................................................................................................................................................. 3-4143-414

17652 DUAL DFT FAILURE ......................................................................................................................................... 3-4153-415

17654 DFT OUT OF SYNC ............................................................................................................................................ 3-4163-416

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17656 APP TRAFFIC READYMISSED ................................................................................................................... 3-4173-417

17665 SNMP TRAP QUEUE FULL ............................................................................................................................ 3-4183-418

17667 LINK BUFFER USAGE HIGH ....................................................................................................................... 3-4193-419

17669 RESOURCE LIMIT REACHED ..................................................................................................................... 3-4203-420

17671 AMADISTRIB NOT PRODUCING BILLING FILES .......................................................................... 3-4223-422

17673 AMADISTRIB NOT UPDATING BILLING DATABASE .................................................................. 3-4253-425

17675 INTERNAL CSCCM QUEUE THRESHOLD REACHED SET ........................................................ 3-4283-428

17803 UNC MAX MS REACHED .............................................................................................................................. 3-4293-429

17805 UNC URRCM NO MEMORY ......................................................................................................................... 3-4303-430

17807 UNC URRCM NO TIMER ................................................................................................................................ 3-4313-431

17811 UNC BAD UMAREG CGI ............................................................................................................................... 3-4323-432

17813 UNC NO UNC MCC MNC ............................................................................................................................... 3-4333-433

17818 UNC URRP NO MEMORY ............................................................................................................................... 3-4343-434

17820 UNC URRPALLOCATE ID FAILED ........................................................................................................... 3-4353-435

17831 SMLC NO TIMER ................................................................................................................................................ 3-4363-436

17833 SMLC NO MEMORY ......................................................................................................................................... 3-4373-437

17835 SMLC NO SCCP ID ............................................................................................................................................. 3-4383-438

17838 NO UNC RADIO NTWK ................................................................................................................................... 3-4393-439

17840 BAD UMAHANDOVER CGI ......................................................................................................................... 3-4413-441

17852 UNC DNS TIMEOUT .......................................................................................................................................... 3-4423-442

17854 UNC FQDN EMPTY ........................................................................................................................................... 3-4433-443

17859 UNC GGW PROT VERS MISMATCH ........................................................................................................ 3-4443-444

17861 UNC NO PLMN LIST DEFINED ................................................................................................................... 3-4453-445

17901 AC VERS MISMATCH ON .............................................................................................................................. 3-4463-446

17903 EVT_ERR_CDR_FILE_MOVED ................................................................................................................... 3-4473-447

17905 HOSTZONE HWALARM ................................................................................................................................ 3-4493-449

17910 HON HIGHWATERMARK .............................................................................................................................. 3-4553-455

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17912 ERR LOG KERNEL ............................................................................................................................................. 3-4573-457

17914 ERR LOG KERNEL PANIC ............................................................................................................................. 3-4583-458

17916 MSC NO UNC LACCELL TIMEZONE ...................................................................................................... 3-4593-459

17918 ERR NTP OUT OF SYNC ................................................................................................................................. 3-4603-460

18004 MSF NODE OOS ................................................................................................................................................... 3-4623-462

18006 MTP3 MEM RESOURCE LEAK ................................................................................................................... 3-4633-463

18008 SSN OOS .................................................................................................................................................................. 3-4653-465

18012 MTP3 STATE T4 CORRECTION PRESP3 ................................................................................................ 3-4663-466

18021 OMNI CHASSIS TRAPSALERT ................................................................................................................... 3-4683-468

18022 GEN MG DBF FILES FAILED PRESP3 ..................................................................................................... 3-4693-469

18038 ERROR LOG KERNEL ...................................................................................................................................... 3-4723-472

18040 ERROR LOG KERNEL PANIC ...................................................................................................................... 3-4743-474

18042 ERROR LOG KERNEL DISK ERR .............................................................................................................. 3-4763-476

18044 ERROR LOG KERNELMEM ERR .............................................................................................................. 3-4783-478

18046 ERR LOG KERNEL NTP ERR ........................................................................................................................ 3-4803-480

18048 ERR LOG KERNEL FILE ERR ...................................................................................................................... 3-4813-481

18050 MSC NO UNC TIMEZONE .............................................................................................................................. 3-4823-482

18051 BSS RNC OVERLOAD ...................................................................................................................................... 3-4843-484

18094 OMNI ALA STACK MGR NEIGHBOR CHANGE NO LOOP .......................................................... 3-4853-485

18099 RAN RESET SERVICE OUTAGEALARM .............................................................................................. 3-4863-486

18105 UPLINK IP FAILOVER ...................................................................................................................................... 3-4883-488

18111 MTP3 LNKSET TREC EXPIRED .................................................................................................................. 3-4893-489

18112 MTP3 RTE TREC EXPIRED ............................................................................................................................ 3-4903-490

18114 IP SWITCH DOWN .............................................................................................................................................. 3-4913-491

18116 MTP3 LNK TREC EXPIRED ........................................................................................................................... 3-4923-492

18119 MSC NO UNC LACCELL TIMEZONE ...................................................................................................... 3-4943-494

18126 L2 CAPACITYALARM RAISE ..................................................................................................................... 3-4963-496

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18129 CISCO C2900 RMON IFINPUTERROR ..................................................................................................... 3-4983-498

18130 CISCO C2900 RMON IFOUTPUTERROR ................................................................................................ 3-5003-500

18131 CISCO C2900 RMON CPUUTIL5MIN ....................................................................................................... 3-5023-502

18132 CISCO C2900 UDLDERROR .......................................................................................................................... 3-5043-504

18133 CISCO C2900 LOOPGUARDBLOCK ......................................................................................................... 3-5063-506

18141 SIP TRUNK GROUP NOT REACHABLE ................................................................................................. 3-5083-508

18143 SUSP_CLONEDIMSI_IN_PERIODIC_LUP ............................................................................................. 3-5103-510

18147 ALCAP_PATH_LCL_BLOCKED ................................................................................................................... 3-5123-512

18151 SAM DB MISMATCH ....................................................................................................................................... 3-5143-514

18153 SS7 MAILBOX CONGALARM .................................................................................................................... 3-5163-516

18155 HOSTZONE MON NOT INITIALIZEDALM .......................................................................................... 3-5183-518

18163 CDR_RENAME_FAILURE .............................................................................................................................. 3-5193-519

18165 VMG VERSION MISMATCH ......................................................................................................................... 3-5213-521

18167 VMG_REDUND_CFG_MISMATCH ........................................................................................................... 3-5233-523

18169 VMG_REDUND_STATE_MISMATCH ...................................................................................................... 3-5253-525

18171 VMG PEERWCS REPL COMM LOSS ...................................................................................................... 3-5283-528

18173 VMG PEER SAM REPL COMM LOSS ...................................................................................................... 3-5303-530

18175 VMG_REPL_CKSUM_MISMATCH ............................................................................................................ 3-5323-532

18178 VMG_REPL_AUDIT_FAILURE .................................................................................................................... 3-5343-534

18180 VMG_REPL_SYNCH_START ........................................................................................................................ 3-5363-536

18182 VMG REPL SYNCH FAILURE ...................................................................................................................... 3-5383-538

18184 VMG_REPL_LOCKED ...................................................................................................................................... 3-5403-540

18185 VMG_PEER_WCS_NOT_TRAFFIC_READY ........................................................................................ 3-5423-542

18187 VMG_BOTH_WCS_STANDBY .................................................................................................................... 3-5443-544

18189 VMG_BOTH_WCS_ACTIVE ......................................................................................................................... 3-5463-546

18193 EVT MME COMM FAILURE ......................................................................................................................... 3-5483-548

18195 EVT MME SCTPASSOC FAILURE ............................................................................................................ 3-5503-550

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18197 EVT MME SCTP PATH FAILURE ................................................................................................................ 3-5533-553

18200 FAIR SHARE SCHED NOT INSTALLED ................................................................................................. 3-5553-555

18900 EVT_MISSING_DB_CONFIG ........................................................................................................................ 3-5573-557

18211 VLRBKUP CFGERR ON ................................................................................................................................... 3-5593-559

18213 VLRBKUP RESET ERR ON ............................................................................................................................ 3-5603-560

18215 VLRBKUP REFRESH ERR ON .................................................................................................................... 3-5613-561

18217 VLRBKUPMAXRECORDS ERR ON ........................................................................................................ 3-5623-562

19000 SENSOR NOTIFICATION CRITICAL ........................................................................................................ 3-5633-563

19001 SENSOR NOTIFICATION MAJOR .............................................................................................................. 3-5653-565

19002 SENSOR NOTIFICATION MINOR .............................................................................................................. 3-5673-567

19007 RESOURCE NOTIFICATION CRITICAL ................................................................................................. 3-5693-569

19009 RESOURCE NOTIFICATION MAJOR ....................................................................................................... 3-5713-571

19011 RESOURCE NOTIFICATION MINOR ........................................................................................................ 3-5733-573

19014 WATCHDOG NOTIFICATION CRITICAL ............................................................................................... 3-5753-575

19016 WATCHDOG NOTIFICATION MAJOR ..................................................................................................... 3-5773-577

19018 WATCHDOG NOTIFICATION MINOR ..................................................................................................... 3-5793-579

19021 HOTSWAP NOTIFICATION CRITICAL .................................................................................................... 3-5813-581

19023 HOTSWAP NOTIFICATION MAJOR .......................................................................................................... 3-5823-582

19025 HOTSWAP NOTIFICATION MINOR .......................................................................................................... 3-5833-583

19028 OEM NOTIFICATION CRITICAL ................................................................................................................ 3-5843-584

19030 OEM NOTIFICATION MAJOR ...................................................................................................................... 3-5863-586

19032 OEM NOTIFICATION MINOR ...................................................................................................................... 3-5883-588

19035 EVT USER NOTIFICATION CRITICAL ................................................................................................... 3-5903-590

19037 EVT USER NOTIFICATION MAJOR ......................................................................................................... 3-5923-592

19039 EVT_USER_NOTIFICATION_MINOR ...................................................................................................... 3-5943-594

19042 EVTATCATEMPERATURE FAULT .......................................................................................................... 3-5963-596

19044 EVT_ATCA_PDU_FUSE_FAULT ................................................................................................................. 3-5983-598

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19046 EVT_ATCA_LOOPS_UNAVAILABLE ....................................................................................................... 3-6003-600

19048 EVT_ATCA_POWER_UNIT_FAULT_48V_FEED_A .......................................................................... 3-6023-602

19050 EVT_ATCA_POWER_UNIT_FAULT_48V_FEED_B .......................................................................... 3-6043-604

19052 OMNI LNGAGGAGG DOWN ....................................................................................................................... 3-6063-606

19058 VOIP TRUNK GROUP ISOLATED .............................................................................................................. 3-6073-607

19060 EVT_BONDING_IF_DOWN ........................................................................................................................... 3-6093-609

19064 EVT_M3UA_AUDIT_RECOVERY_FAILED .......................................................................................... 3-6113-611

19165 EVT_GTP_MME_CONNECTION_FAILURE ......................................................................................... 3-6133-613

19066 EVT_FORCE_BONDING_SWITCHOVER .............................................................................................. 3-6153-615

19070 EVT_MALBAN_LINK_PACKET_ERROR_MAJOR ........................................................................... 3-6173-617

19072 EVT_MALBAN_LINK_ PACKET_ERROR CRITICAL ..................................................................... 3-6193-619

19088 EVT_INT_IWF_TRUNK_GROUP_ISOLATED ...................................................................................... 3-6213-621

19211 MGW CPU OVERLOAD ................................................................................................................................... 3-6233-623

19213 DISK ERROR MINOR ...................................................................................................................................... 3-6253-625

19992 DNS SERVER NOT RESPONDING ............................................................................................................. 3-6273-627

19994 DNS SERVER NOT CONFIGURED ............................................................................................................ 3-6293-629

19998 DNS SERVERS DOWN ..................................................................................................................................... 3-6313-631

20007 SYSACTIVE CM/PAC DEAD ........................................................................................................................ 3-6333-633

20010 SYS DISK FILE ERROR ................................................................................................................................... 3-6353-635

20012 SYS RESOURCE THRESHOLD CROSS ................................................................................................... 3-6363-636

20015 SYS CPUAAL5 SAR FAILURE .................................................................................................................... 3-6373-637

20018 SYS CPU DOWN .................................................................................................................................................. 3-6393-639

20020 SYS CPUAPPVERSION MISMATCH ....................................................................................................... 3-6413-641

20024 SYS_MG_FAN_ERROR .................................................................................................................................... 3-6423-642

20026 SYS_MSF_COMPONENT_TOO_HOT ....................................................................................................... 3-6433-643

20028 EVT_SYS_NTP_SYNC_FAILURE ............................................................................................................... 3-6453-645

20030 SYS CODE CHECKSUM ERROR ................................................................................................................ 3-6483-648

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20034 SYS DISK ERROR ............................................................................................................................................... 3-6493-649

20036 SYS MEMORY ECC ERROR .......................................................................................................................... 3-6513-651

20038 SYS NODE LOAD CONTROL ON ............................................................................................................... 3-6523-652

20040 SYS_MGC_LINK_DOWN ................................................................................................................................ 3-6533-653

20042 SYS_MGC_PHYSICAL_LINK_FAILURE ................................................................................................ 3-6543-654

20044 SYS NODE SELECTION THROTTLE ON ............................................................................................... 3-6553-655

20047 SYS MEMORY CRITICAL .............................................................................................................................. 3-6563-656

20048 SYS SLOT POWER REDUN LOST ............................................................................................................. 3-6583-658

20053 SYS PRODUCT INFORMATION ERROR ................................................................................................ 3-6593-659

20055 MGWNODE OVERLOADED ........................................................................................................................ 3-6613-661

20057 SYS CARD CPU DOWN ................................................................................................................................... 3-6633-663

20060 SYS DISK HIGH USAGE ................................................................................................................................. 3-6653-665

20063 CAS DS0S LOW .................................................................................................................................................... 3-6663-666

20081 CAS_CALL_IDS_LOW ..................................................................................................................................... 3-6673-667

20090 MSC NODE TABLE STALE ............................................................................................................................ 3-6683-668

20100 SLC96 DATA LINK FAILURE ........................................................................................................................ 3-6703-670

20104 SLC96 REMOTE TERMINAL ERROR ....................................................................................................... 3-6713-671

20181 EOC Network Element ERROR ....................................................................................................................... 3-6723-672

20182 EOCAnalog Line Term ERROR ...................................................................................................................... 3-6733-673

20183 EOC Ds1 Line Term ERROR ............................................................................................................................ 3-6743-674

20193 EOCAnalog Line TermAIS .............................................................................................................................. 3-6753-675

20194 EOC Ds1 Line TermAIS ..................................................................................................................................... 3-6763-676

20203 EOC DS1 DEGRADED SIGNAL ................................................................................................................... 3-6773-677

20213 EOC DS1 FRAMING ERROR ......................................................................................................................... 3-6783-678

20223 EOC DS1 LOF ........................................................................................................................................................ 3-6803-680

20233 EOC DS1 LOP ........................................................................................................................................................ 3-6823-682

20243 EOC DS1 LOS ........................................................................................................................................................ 3-6833-683

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20253 EOC NE EXT DEVICE ERROR ..................................................................................................................... 3-6853-685

20274 EOC NE TIMING ERROR ................................................................................................................................ 3-6863-686

20296 EOC PRIMARY LINK DOWN ........................................................................................................................ 3-6873-687

20304 EOC TMC PRIMARY LINK DOWN ............................................................................................................ 3-6883-688

20411 PM_DIAG_FAILURE .......................................................................................................................................... 3-6893-689

20430 PM_CONGESTION ............................................................................................................................................. 3-6913-691

20432 PM_SEVERE_CONGESTION ........................................................................................................................ 3-6923-692

20437 PM_ATM_IF_BANDWIDTH_DEPLETED ............................................................................................... 3-6933-693

20439 PM_ATM_IF_BANDWIDTH_LOW ............................................................................................................. 3-6943-694

20440 ATM IF OUT BANDWIDTH USAGE THRESHOLD CROSS .......................................................... 3-6953-695

20444 PM_DOWN .............................................................................................................................................................. 3-6963-696

20447 PM_CELL_BUFFER_POOL_LOW .............................................................................................................. 3-6973-697

20452 ATMAtm Vpl LINKAIS .................................................................................................................................... 3-6993-699

20453 ATMAtm Vcl LINKAIS .................................................................................................................................... 3-7003-700

20456 ATMAtm Vpl LINK LOC .................................................................................................................................. 3-7013-701

20457 ATMAtm Vcl LINK LOC .................................................................................................................................. 3-7033-703

20462 ATMAtm Vpl LINK RDI ................................................................................................................................... 3-7053-705

20463 ATMAtm Vcl LINK RDI .................................................................................................................................... 3-7063-706

20498 ATM CONTINUOUS LPBK TEST ERROR .............................................................................................. 3-7073-707

20501 EI ETHERNET LINK FAILURE .................................................................................................................... 3-7093-709

20503 EI ETHERNET STANDBY LINK FAILURE ............................................................................................ 3-7103-710

20505 EI FIBER LOS ........................................................................................................................................................ 3-7113-711

20509 EI OPTICAL TX FAULT .................................................................................................................................... 3-7123-712

20514 EI AUTO NEGOTIATION DEGRADED .................................................................................................... 3-7133-713

20519 EI STANDBY PATH FAILURE ....................................................................................................................... 3-7143-714

20606 ISDN LINK DOWN ............................................................................................................................................. 3-7153-715

20632 ISDN INIT FAILED .............................................................................................................................................. 3-7163-716

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5060 Wireless Call Server (WCS) Release 5.1.6 Alarms and Events Troubleshooting Guide

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Transcript of 5060 Wireless Call Server (WCS) Release 5.1.6 Alarms and Events Troubleshooting Guide