LSOGamma Solutions

lifetimesupport

options

Mobile data collection technology requiresreal time processing and reliability.

Lifetime Support Options (LSO) and TotalCost of Ownership (TCO) are as critical ashardware selection.

Gamma Solutions - one company for allyour mobile data collection needs.

GammaSolutions provides

Presale

System survey A detailed analysis of system requirements.

Site survey Site Survey completed at sites toensure smooth implementation.

Service review Analysis of service and maintenanceoptions.

Equipment ISO9000 certified products.

Quality Quality Assurance System focused on service and support.

System design

Networks Expertise in multiple networks.

Host Expertise in integration routines toapplications major host systems.

Software Hardware programming, installation and interface development.

Security High end system and data integrity.

Awareness Systems optimised for skill levels andtime issues at end user level i.e.potential ESL and technical skillaspect of end user considered.

Unit delivery, commissioning and installation

Delivery and billing as per client’s request.Commissioning check from unit to host applicationinterface. On site installation, training andimplementation support.

RF Installations

Our Service Engineers have formal Cisco and Intermeccertification in networking and wireless technologies.OH&S compliant in site procedures and standards.

Training

Training and user manuals for various levels ofapplication involvement.

Security

Integrity and security are a major factor in mobiledata collection technolgy solutions. GammaSolutions provides sophisticated data protectionconcepts and works with the host supplier to co-ordinate your corporate data integrity objectives.

Finance

Tailored finance options, including rental.

Technology

On going commitment to client briefings on latestofferings e.g. RFID

LSO

GammaHardware services

Service Options

JIT, Supply Chain POD (proof of delivery) conceptsand real time expectations have introduced a newvolatility in mobile data collection technology.Gamma Solutions can supply around the clocksupport to keep your business at optimum level.

Gamma Solutions has a number of standard serviceoptions to suit your hardware and software solutions.

We tailor packages to suit client needs:

• In-House and On-Site Service and Support• Guaranteed turn around time on repairs• Priority repairs• A range of service contracts offering 24 hour, 5 day

and 10 day turnaround• On-Site or return to depot• Supply of backup equipment for immediate

swap out• Managed pools of equipment - On-Site or at our

Service Centre• Preventative Care

Service Repair Centre

Our fully computerised Service Tracking Moduleprovides customer access to unit history and detailedcustomer reports.

Each device sent to our Repair Centre is given aunique reference number. This number allocationserves as a tracking alert for our Service Engineersand enables us to return the unit well within expectedturnaround times.

GammaSoftware services

Interface & Standards

Gamma Solutions offers expertise in linking mobilecomputing solutions to existing corporate standards.

Systems can be developed for many languages andplatforms including:

• Cisco Networks• Proprietary Networks• Oracle Systems• SAP Systems• Microsoft SQL, Visual basic, Pocket PC etc

Rental Solutions

Renting provides the flexibility to change platformsand adjust to fluctuations in demand.

Gamma Solutions offers extensive rental options,from additional hand held terminals during your peakperiods to complete wireless networks.

Advantages include:

• Capital Conservation• No Large Up Front Expenditure• Flexibility to Suit Your Business Needs• Tax Benefits

LSO

LSO

A Process of ResponsibilityRoHS and WEEE

Ecological considerations are becoming part ofelectronic manufacturers’ commitment to globalcorporate citizenship.

RoHS is Restriction of Hazardous Substances inmanufacture and WEEE is the commitment toecologically sound disposal of used components.(e.g. taking back batteries at end of life equipment.)

Gamma Solutions undertakes to take backequipment at end of life and ensure ecologicallysound disposal.

Matched with the Lifetime Support Options and TotalCost of Ownership ideals, Gamma Solutions believesadoption of RoHS and WEEE type standards willensure our clients a total hardware and supportconcept that is ecologically responsible and a soundfinancial investment.

Total Cost of Ownership (TCO)

These days capital equipment expenditure must bebased on a solution that provides the maximumproductivity for the investment over its lifetime.

A recent study showed rugged equipment had a 32%lower TCO than lower priced, non rugged, equipmentin mobile data collection applications.

This was especially true where the application wasbuilt around a larger screen mobile unit.

A white paper on TCO is available from GammaSolutions.

Gamma Solutions Pty Ltd

+61 1300 555 563

+61 1300 555 563

ask@gammasolutions.com

www.gammasolutions.comw

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