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5 ways to accelerate supplier onboarding

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• Questions or comments should be entered into the chat box• Use #tradeshift when tweeting• Presentation and recording will be sent after the webinar

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Agenda

Rachel Kuller, B.Sc., M.A.

Senior Product Marketing Manager Former VP of Corporate

Strategy at BlackRock, the world’s largest asset manager

A decade of experience consulting to Fortune 500 technology companies

1. Introduction                                                             

2. State of supplier participation

3. Turning it around

4. Case study

5. Q&A

@rachelkuller

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Quick note: new webinar registration process

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JUST K

IDDIN

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Actual supplier onboarding instructions from one well-known e-invoicing solution• Suppliers must purchase a minimum of 12 transactions as part of

the registration process.

• Suppliers sending data files join the network with an annual membership fee which covers invoices to any customers on the network, and a small transaction fee based on the number of invoices per month.

• SOLUTION X’s fees/tariffs are published on www.solutionx.com. Click on "Register" button, then click on “Fees” on the right hand side.

And…supplier must go through a 10-step sign-up questionnaire and then wait to be contacted prior to being able to send an invoice.

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About Tradeshift

Our mission is to connect every business in the world and create value for the entire supply chain

Flexible, open cloud platform enabling businesses and their employees to connect, communicate and transact

Modern, state-of-the-art user experience

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“There has been an innovation drought in the transaction side of the supplier environment. The Tradeshift platform changes this.

What’s more, Tradeshift will allow us to innovate and improve collaboration and transaction efficiency across our global supplier network without disrupting our existing infrastructure.” - ADM

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Flexible, extensible procure-to-pay solution

TRADESHIFT PLATFORMDocument Transmission, Statuses, Messages, Integration, Security, API

SupplierBuyer

E-Document Exchange

CloudScanFinancial Solutions

Collaborative Workflow

Apps

Supplier Management

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Barriers to e-invoicing adoption

Source: PayStream Advisors, 2013

Supplier participation is key to AP transformation.

Cost for suppliers

Communicating benefits with suppliers

Offering supplier easy-to-use tools

Integration with suppliers

25%

26%

36%

56%

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So, how are we all doing?

“Best-in-class” enterprises have just 40% of suppliers submitting e-invoices, with the rest averaging a dismal 8.5%.

- Ardent Partners, 2014

Fortune 500 U.S. corporate real estate services company with

37,000 suppliers.

# of suppliers “they” onboarded in 3

years: 90

Fortune 500 Global apparel company with 20,000 suppliers.

# of suppliers “they” onboarded

in 4 years: 413

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Best practices for every situation: data management and supplier awareness

Total unique suppliers = X - Y

Email addresses = X - Y - Z

Valid Email addresses = W

Need to enrich current supplier master data with valid email contact info when W represents under 60% of supplier base.

Total suppliers in file = X

Email Campaign

s

Direct Mail

Web Presence

Webinars

Display

Search Engine Mktg.

PR

Social

Make the most of modern marketing practices and

technology

Manage your data effectively

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#1: Use paper and PDF to your advantage

#2: Seize trigger-based moments

#3: Bring in new suppliers

#4: Lure with Early Payments

#5: Enable “one-click” to connect

5 ways to get more suppliers onboarded

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#1: Use paper and PDF to your advantage

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No matter who validates, CloudScan onboards

AP Validation

Invoices scanned from paper by AP

Exceptions corrected by AP or suppliers

Supplier Validation

Invoices from email attachments

Exceptions corrected by suppliers

Supplier invited to join Tradeshift

Demo: CloudScan drives onboarding

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#2: Seize trigger-based moments

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Purchase orders lead to onboarding—and straight-through processing

• Send PO to supplier via Tradeshift

• Supplier receives email prompting to review PO and to send invoice

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Required changes can also become “non-boarding”

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#3: Bring in new suppliers

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Signing up as a new supplier can be used to drive onboarding

Demo: Supplier Registration

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#4: Lure with Early Payments

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Use offers for dynamic discounting or supply chain financing to drive onboarding

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#5: Enable “one-click” to connect

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Power of the network: Tradeshift users easily connect with you

Existing Tradeshift

User

• Easy to connect

• No new integration/ paperwork

• Business rules immediately apply

• PDF Streaming for quick time-to-valueDemo: connect to new

customer

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Case study: Fortune 500 global apparel company with 20,000 suppliers

Before: Onboarded fewer than

100 suppliers per year

Prior to Tradeshift With Tradeshift

High supplier fees and low supplier value

Free for suppliers and high value

Inefficient call center Technology-driven

Clunky, legacy system Modern, mobile, easy-to-use

After:Suppliers join >12x

faster

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5 ways to get more suppliers onboarded: putting it into action today

#1: Use paper and PDF to your advantage

#2: Seize trigger-based moments

#3: Bring in new suppliers

#4: Lure with Early Payments

#5: Enable “one-click” to connect

✔✔✔✔✔

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Questions?

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5 ways to accelerate supplier onboarding