5 Users Every Friday
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5 Users Every FridayA Case Study in Applied Research
August 25, 2009
Tom Illmensee [email protected] Consulting
Alyson Muff [email protected] Martin
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5 Users Every Friday: A Case Study in Applied Research Tom Illmensee | Alyson Muff
Our deal.
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5 Users Every Friday: A Case Study in Applied Research Tom Illmensee | Alyson Muff
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U.S. economy – 2007/2008
S.S. Short Circuit
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5 Users Every Friday: A Case Study in Applied Research Tom Illmensee | Alyson Muff
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peopleinteractions
collaborationflexibility
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5 Users Every Friday: A Case Study in Applied Research Tom Illmensee | Alyson Muff
Wireframes >> days/weeks
Plan usability study >> 1 week
Recruit users >> 1.5 weeks
Conduct sessions >> 2 days
Analyze data >> 1 week
Recommendations >> 3 days
Write report >> 1 week
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“[Customer] research collateral, including original paper prototypes,
were all prominently displayed [in Agile work rooms], giving the
entire team a sense that the [shopper] was always in the room. I
heard repeated feedback that team members from the QA and
technical teams were especially interested by this new way of seeing
things—it really opened their eyes to designing solutions
for people.”- Senior Business Strategy Manager
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“One of the responsibilities of software development is to assure that the
right product is being created, and then to create it in the right way. The
only way to accomplish this is to apply the best practices of programming,
design, and all of the other associated disciplines and crafts. *TRUE* agile
means integrating these crafts into a joyful, unified, productive whole.”
- Alan Cooper
“Usability's role in a design project is to be the source of truth about what
really works in the world, as opposed to the team's hopes for what might
work.”
- Jakob Nielsen
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5 Users Every Friday: A Case Study in Applied Research Tom Illmensee | Alyson Muff
Thanks for listening.
Any questions?
Tom IllmenseeIronworks Consulting
Alyson MuffLockheed [email protected]