5 Types of Extended Enterprise Learning
20
5 Types of Extended Enterprise November 11th, 2014 John Leh CEO, Lead Analyst Talented Learning
Transcript of 5 Types of Extended Enterprise Learning
5 Types ofExtended Enterprise
November 11th 2014
John Leh CEO Lead AnalystTalented Learning
bull Extended enterprise (EE) learning news research and consulting
bull Founded in 2014 -- Independent analysts
bull Experts on the business of training
bull Research vendors technology and best practices
bull Weekly blog and webinar on all things EE Learning
Who is Talented Learning
Todayrsquos Agenda
bull What is Extended Enterprise (EE)
bull Voluntary users
bull EE Learning Technology Tools
bull 5 Types of EE Learning with examples
What is Extended Enterprise Learning
bull Any training or learning targeted towards your non-employee audiences
bull Every industry globally
bull Combination of marketing and education
bull EE is extremely measurable
bull Voluntary nature of users
bull 5 Types of EEbull Corporatebull Member Organizationbull For Profit Training bull Public Sectorbull Academic
Extended Enterprise vs Employee Learners
Extended Enterprise
bull Perceive value in content
bull Purchase content
bull More than one source
bull Unknown access points
bull Do not hate taking content
Employees
bull Take assigned content
bull Content is due
bull Corporate LMS
bull Single sign on
bull Content is worth hating
Why Extended Enterprise Learning
bull Make Moneybull Increase core sales from higher sales channel effectivenessbull Create a revenue stream from selling contentbull Improve customer satisfaction
bull Save Moneybull Decrease training costsbull Decrease of customer support callsbull Cost avoidance (compliance)bull Reuse of contentbull Automation
bull Short Cycle Timebull Shorten sales cyclebull Global expansionbull New product launchesbull Onboarding
What are the Tools of EE
bull Learning Management System (LMS)
bull eLearning Authoring Tools
bull Virtual ClassroomMeeting
bull CRM
bull Social Collaboration
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
bull Extended enterprise (EE) learning news research and consulting
bull Founded in 2014 -- Independent analysts
bull Experts on the business of training
bull Research vendors technology and best practices
bull Weekly blog and webinar on all things EE Learning
Who is Talented Learning
Todayrsquos Agenda
bull What is Extended Enterprise (EE)
bull Voluntary users
bull EE Learning Technology Tools
bull 5 Types of EE Learning with examples
What is Extended Enterprise Learning
bull Any training or learning targeted towards your non-employee audiences
bull Every industry globally
bull Combination of marketing and education
bull EE is extremely measurable
bull Voluntary nature of users
bull 5 Types of EEbull Corporatebull Member Organizationbull For Profit Training bull Public Sectorbull Academic
Extended Enterprise vs Employee Learners
Extended Enterprise
bull Perceive value in content
bull Purchase content
bull More than one source
bull Unknown access points
bull Do not hate taking content
Employees
bull Take assigned content
bull Content is due
bull Corporate LMS
bull Single sign on
bull Content is worth hating
Why Extended Enterprise Learning
bull Make Moneybull Increase core sales from higher sales channel effectivenessbull Create a revenue stream from selling contentbull Improve customer satisfaction
bull Save Moneybull Decrease training costsbull Decrease of customer support callsbull Cost avoidance (compliance)bull Reuse of contentbull Automation
bull Short Cycle Timebull Shorten sales cyclebull Global expansionbull New product launchesbull Onboarding
What are the Tools of EE
bull Learning Management System (LMS)
bull eLearning Authoring Tools
bull Virtual ClassroomMeeting
bull CRM
bull Social Collaboration
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Todayrsquos Agenda
bull What is Extended Enterprise (EE)
bull Voluntary users
bull EE Learning Technology Tools
bull 5 Types of EE Learning with examples
What is Extended Enterprise Learning
bull Any training or learning targeted towards your non-employee audiences
bull Every industry globally
bull Combination of marketing and education
bull EE is extremely measurable
bull Voluntary nature of users
bull 5 Types of EEbull Corporatebull Member Organizationbull For Profit Training bull Public Sectorbull Academic
Extended Enterprise vs Employee Learners
Extended Enterprise
bull Perceive value in content
bull Purchase content
bull More than one source
bull Unknown access points
bull Do not hate taking content
Employees
bull Take assigned content
bull Content is due
bull Corporate LMS
bull Single sign on
bull Content is worth hating
Why Extended Enterprise Learning
bull Make Moneybull Increase core sales from higher sales channel effectivenessbull Create a revenue stream from selling contentbull Improve customer satisfaction
bull Save Moneybull Decrease training costsbull Decrease of customer support callsbull Cost avoidance (compliance)bull Reuse of contentbull Automation
bull Short Cycle Timebull Shorten sales cyclebull Global expansionbull New product launchesbull Onboarding
What are the Tools of EE
bull Learning Management System (LMS)
bull eLearning Authoring Tools
bull Virtual ClassroomMeeting
bull CRM
bull Social Collaboration
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
What is Extended Enterprise Learning
bull Any training or learning targeted towards your non-employee audiences
bull Every industry globally
bull Combination of marketing and education
bull EE is extremely measurable
bull Voluntary nature of users
bull 5 Types of EEbull Corporatebull Member Organizationbull For Profit Training bull Public Sectorbull Academic
Extended Enterprise vs Employee Learners
Extended Enterprise
bull Perceive value in content
bull Purchase content
bull More than one source
bull Unknown access points
bull Do not hate taking content
Employees
bull Take assigned content
bull Content is due
bull Corporate LMS
bull Single sign on
bull Content is worth hating
Why Extended Enterprise Learning
bull Make Moneybull Increase core sales from higher sales channel effectivenessbull Create a revenue stream from selling contentbull Improve customer satisfaction
bull Save Moneybull Decrease training costsbull Decrease of customer support callsbull Cost avoidance (compliance)bull Reuse of contentbull Automation
bull Short Cycle Timebull Shorten sales cyclebull Global expansionbull New product launchesbull Onboarding
What are the Tools of EE
bull Learning Management System (LMS)
bull eLearning Authoring Tools
bull Virtual ClassroomMeeting
bull CRM
bull Social Collaboration
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Extended Enterprise vs Employee Learners
Extended Enterprise
bull Perceive value in content
bull Purchase content
bull More than one source
bull Unknown access points
bull Do not hate taking content
Employees
bull Take assigned content
bull Content is due
bull Corporate LMS
bull Single sign on
bull Content is worth hating
Why Extended Enterprise Learning
bull Make Moneybull Increase core sales from higher sales channel effectivenessbull Create a revenue stream from selling contentbull Improve customer satisfaction
bull Save Moneybull Decrease training costsbull Decrease of customer support callsbull Cost avoidance (compliance)bull Reuse of contentbull Automation
bull Short Cycle Timebull Shorten sales cyclebull Global expansionbull New product launchesbull Onboarding
What are the Tools of EE
bull Learning Management System (LMS)
bull eLearning Authoring Tools
bull Virtual ClassroomMeeting
bull CRM
bull Social Collaboration
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Why Extended Enterprise Learning
bull Make Moneybull Increase core sales from higher sales channel effectivenessbull Create a revenue stream from selling contentbull Improve customer satisfaction
bull Save Moneybull Decrease training costsbull Decrease of customer support callsbull Cost avoidance (compliance)bull Reuse of contentbull Automation
bull Short Cycle Timebull Shorten sales cyclebull Global expansionbull New product launchesbull Onboarding
What are the Tools of EE
bull Learning Management System (LMS)
bull eLearning Authoring Tools
bull Virtual ClassroomMeeting
bull CRM
bull Social Collaboration
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
What are the Tools of EE
bull Learning Management System (LMS)
bull eLearning Authoring Tools
bull Virtual ClassroomMeeting
bull CRM
bull Social Collaboration
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Corporate EE LearningTypes
bull Sales and distribution channel
bull Dealers franchises and agents
bull Customers and users
Measurable Impact
bull Increase sales and customer satisfaction
bull Global growth
bull Decrease training costs
bull Decrease of customer support calls
bull Cost avoidance (compliance)
bull Shorten cycle time from new productpartners
You
Agents
Partners
Channel
Distributors
Dealers
Franchises
Customers
Users
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
9 | copy2014 Saba Software Inc
Different brands
Multiple countries
Turnover
Proliferation of content
Paper processes
Cost of Delivery
Single Catalog
eLearning
Virtual Classroom
Case Study Yum BrandsManaging a large complex organizationrsquos learning needs
◼ 40000+ restaurants 115+ countries 14+ million employees
◼ Established Saba as the only global system
◼ Over 800000 users trained using standardized classes
◼ Millions of course completions per year
◼ Reduced employee turnover by 20
◼ 2 increase in hospitality scores in just 3 months
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Member Organizations EETypes
bull Associations
bull Unions
bull Non- Profit
Measureable Impact
bull New revenue stream
bull Member value
bull Global growth
bull Core to mission
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Americarsquos Health Insurance Plans
bull National association for health insurance professionalsndash Sold 35 self-study paper ldquobookrdquo courses to 42000 students
ndash Online exam and grades were manually entered
bull Implemented TopClass LMSndash Now serves 82000 active users
ndash Integrated with AMS finance and product fulfilment
ndash Create all online content and programs of studies
ndash Business customer support
ndash Increased sales cross sales
ndash Reduced support calls
ndash Increase member satisfaction and operational efficiency
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
For Profit Training Companies EE
Types
bull Make their living off of training
bull Corporate and individual customers
bull Continuing Education Providers
Measurable Impact
bull Transition from ILT to eLearning
bull Increase revenue
bull Grow reoccurring revenue stream
bull Build loyalty
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Quality Integrity Continuous Improvement Responsiveness | elogiclearningcom
Bert Rodgers Schools
About Bert Rodgers Schools
bull Leading provider of education for over 1000000 licensed professionals in the highly regulated and licensed fields of
Real Estate Appraisal Community Association Management and Mortgage
bull eLogic Partner Since 2007
Primary Challenge or Objective
bull Licensing Management BRS needed an LMS with robust eCommerce functionality and a licensing model that would
cost-effectively support the unique needs of their customers
bull Course Development and Conversion BRS was looking for a full service partner who could also assist them with
converting several hundred hours of content from the proprietary legacy format
Solution
bull 4 ecommerce self-service portals
bull Saved millions in payroll materials and operational costs
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Public Sector EE
Typesbull Emergency preparedness first responders law enforcementbull Volunteersbull Public servicebull Armed Forces
Measurable Impactbull No other media to reach so many peoplebull Cost avoidancebull Alternative to customer supportbull Rapid notificationbull Social networkbull Revenue
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Speed Awareness Training
Reduced administration costs by 70 5 staff now 15 saving of in excess 6500 admin hours
Financial Management ndash improved auditing and reconciliation as bookings and payments are
matched automatically
Improved Cash Flow - online booking with advanced payment
Improved Course Attendance - email and text reminders virtually eliminating candidate non-
attendance
Reduced Errors ndash through integration and automated update of Police NDORS system
Business Intelligence ndash accurate reporting provides the basis for confident decision making and
planning
Customer Satisfaction ndashstreamline efficient service and communication provides enhanced public
engagement
Northamptonshire Police offer training as an alternative to points on a driving licence with the aim of educating motorists about speed Over 2000 bookings are made monthly
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Academic EE
Types
bull MOOCs ndash Massive Open Online Course
bull Free or paid open education
bull Vocational and Trade Schools
Measurable Impact
bull Public awareness
bull Improve brand image for the universities
bull Drive paid enrollment with the free teasers
bull Recruitement
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Academic EE Examples
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Conclusion
bull Many types of extended enterprise learning
bull Voluntary learners
bull Combination of marketing and education
bull Extremely measurable learning
bull Help at TalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Next Weekrsquos Webinar
bull TalentedLearingcomwebinars
bull Next week -- How to Build a Channel Certification Program
bull Top 15 Features of Extended Enterprise Learning
bull Building the Business Case for EE Learning
bull How to Trade in Your Current LMS
bull Five Crucial Steps to Launching your EE Program
bull Social Learning and the EE
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
Questions
bull Blog TalentedLearningcomsubscribe
bull Twitter JohnLeh and TalentedLearn
bull LinkedIn LinkedIncominJohnLeh
bull Email JohnLehTalentedLearningcom
