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Transcript of 5 Time Management
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TimeManagement/Organizational
Skills
Qais AlefanB.Pharm, R.Ph., M.Pharm, PhD
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There are 24 hours in a day!
Advances in technology and other
areas are all about saving time
Poor time management can lead to
frustration, stress, and a failure to
complete daily tasks
Poor time management can cause
others to lose respect for and faith in
us
Safety can also be compromised-
THE NEED FOR TIME MANAGEMENTAND ORGANIZATIONAL SKILLS
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We all have 24 hours in every day to
accomplish what we need
The difference is how we choose to
spend our timeWe consciously decide how to spend
our time
It was your choice to go to pharmacyschool ...
The next time that you feel
compelled to say, I dont have time
to, rephrase it to, I cant take the
COMMON MYTHS/PITFALLSI dont have time . . .
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Do not take on as many tasks
Find your success limit, and
maintain it!
Contrary to popular belief, thebusier people are, the more
productive they are
People may not be able to prioritizetheir responsibilities very well or
may be easily distracted or
consistently interrupted
You feel stressed out and guilty if
COMMON MYTHS/PITFALLSIm too busy . . .
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This is because we are proactive athome (i.e., pay bills, etc.), whereaspharmacy practice is often reactive(fill medication orders as they come
in)
It is possible that a person might becompletely organized at home and atrain wreck at work, but this is a rareand unusual case
The good news is that these skills canbe learned
COMMON MYTHS/PITFALLSMy personal time management skills have nothing todo with how I manage time at work
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The ability to multitask is an absolute
necessity for any pharmacist or
pharmacy student
This does not mean doing severalthings concurrently
What it does mean, however, is that it
is important that you have the ability toswitch gears easily and maintain a
sharp mind so that you can give your
undivided attention for a few moments
to the task at hand and then move on
COMMON MYTHS/PITFALLSI need time to focus in order to . .
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It is certainly important to do your bestand to always put your best foot
forward, but as a pharmacy student or
pharmacist with many demands on
your time, it is critical that you
distinguish which tasks must be perfect
and which can be less than perfect
Dosing and preparation ofchemotherapeutic agents, for example,
should be as close to perfect as
possible
Revising a paper five times for a 3-
COMMON MYTHS/PITFALLSIm a perfectionist . . .
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Some pharmacy schools provide
regularworkshops for students or
parts of courses devoted to time
management, study skills, stressmanagement, and other pharmacy
school and life survival skills
If your school is not one of those,however, this lecture is here to help
Additionally, there are books and
articles that can serve to help you
become a successful time manager
COMMON MYTHS/PITFALLSThey didnt teach time management in mycurriculum
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The steps involved in practicingbetter time management are:
Recognize the need for improvement
Conduct an honest self-reflection oranalysis of how you currently use yourtime
Establish your mission and set goals
Get organized Take action
Review, revise, and modify
REAL TIME MANAGEMENT-HOW TO DO IT
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Almost all literature that describessuccessful behavioral change programs,start at this point
Hopefully, you have decided already that
your time management skills could usesome improvement
If you have not decided this, then thechances of your being able to improve are
much less
Recognize the Need forImprovement
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Conduct a review of how you currently spend
your typical day or week
Ask yourself key questions to identify problem
areas and how you should best plan your timeOne of the most useful tools is to keep a time
journal
On a calendar, document how you spend yourtime in blocks of 15 mints
Do this for an entire week, and be honest
After a week, analyze those areas where you
think our time could have been better s ent cit
Conduct an Honest Self-Reflection or Analysisof How You Currently Use Your Time
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When conducting the analysis, ask yourselfthese questions with regard to each activity: Why am I doing this?
What is the goal?
Why will I succeed?
Is what I am doing at this minute moving me
toward my objective?
What will happen if I choose not to do it?
A few general questions about how your time
is spent: What am I doing that does not really need to be
done? What am I doing that could be done by someone
Conduct an Honest Self-Reflection or Analysisof How You Currently Use Your Time
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Create a pie chart to visually depict where your
time was spent
Ask yourself12 questions when reviewing a day in
your time log1. What went right today? What went wrong? Why?
2. What time did I start my top-priority task ? Why?
Could I have started earlier in the day?
3. What patterns and habits are apparent from my
time log?
4. Did I spend the first hour of my [work] day doing
important work?
Conduct an Honest Self-Reflection or Analysisof How You Currently Use Your Time
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Setting short- and long-term personal
and professional goals helps to
determine priorities and stay focused
Write your personal missionstatement; from this, all your goals and
priorities should flow
Yourpersonal mission statement, orphilosophy, focuses on what you want
to be (character) and to do
(contributions and achievements) and
on the values and principles upon
Establish Your Mission andSet Goals
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There are several steps help toget organized:
Sort through tasks
Create a master list Schedule tasks
Use a system
Get Organized
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Each time we get a new piece of mail, an
assignment, we need to decide how we are going
to use that and do something with it-file it, recycle
it, or read it laterWe need to set up a filing system that works for us
Also, it is not bad to have a read it later pile as
long as you make sure that you schedule sometime to actually read through the papers
These same ideas apply to e-mail messages and
computer documents
Get OrganizedSort Through Tasks
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Organizing and prioritizing your tasks
are often more difficult
Create a master list of all the tasks
and then prioritize and schedule them
You can create your master list on
your computer, on paper, in your
planner Some have more than one master list,
a work list and a home list
Make sure that you keep your list(s) in
Get OrganizedCreate a Master List
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The more difficult task isdetermining how to approach the
multitude of tasks on your list.
Where do you start?
Sometimes it can be overwhelming
to think about if you have a variety
of tasks that all seem very important
Three approaches to prioritize
tasks:
1. Goal-achievement approach
2. Deadline approach
3. Consequences approach
Get OrganizedPrioritize Tasks
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Goal-achievement approach Prioritize tasks that you know will directly help you
achieve your goals as most important (GPA of 3.5 or
higher, at least 4 hours)
The deadline approach when are your tasks due?
is easy when the deadlines have been set by others
is not as effective, however, when certain tasks have nodeadlines or when you have to set a deadline yourself
Consequence approach
What will happen ifthis task is not completed or notcom leted on time?
Get OrganizedPrioritize Tasks
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Allow yourself more time than you
think you will need to complete a task
It is always better to under commit
and over deliver(telling a patient thather prescription will be ready in 15
minutes)
Convince yourselfof the phenomenonthings always take longer than I think
they will to allow for unexpected
interruptions
Get OrganizedSchedule Tasks
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The busier you are and the moretasks you need to complete, themore you should rely on somesort ofplanner system to stay
organizedSeveral approaches that you may
find useful: Paper calendar Paper-based planner/organizer
systems Personal digital assistants (PDAs)
and computer programs
Get OrganizedUse a System
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Realities of human nature and how we
normally spend our time:
1. We do what we like to do before we do
what we do not like to do
2. We tackle what we know how to do faster
than we tackle what we do not know how
to do
3. We do activities that we have resources
for
4. We do things that are scheduled before
we do nonscheduled things
5. We respond to the demands of othersbefore we res ond to demands from
Take Action
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Always keep the big picture in mind-think of the goals that you want to
achieve and how completing a task
will help you do thatConstant self-motivation is
important when you are trying to
change your behavior
Plan your work, and then work your
plan
Three actions to help you stay
Take Action
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Helpful hints to improve your time managementskills: Take care of yourself Most people do their best work in the morning, so tackle
the tough projects at that time Schedule meetings and less intensive activities in the
afternoon Check youre-mail and phone messages only twice a day Cluster tasks and activities together when possible Quantity does not equal quality Busy does not equal productive Working harder does not equal working smarter Reward yourself
Take Action
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It is important periodically to review all the stepsthat you went through to determine if your
system is working well
Are you accomplishing tasks and goals to yoursatisfaction?
Are you feeling less stressed?
Do you procrastinate less often?
Have your preferences or your style changed in anyway?
Do you want to try out a new organizational system?
Have your goals or priorities changed?
What major changes have occurred in your life to
Review/Revise/Modify
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Questions help us review our goals andpriorities to see if they have changed: Do you feel as strongly about your priority
(goal) as you did when you set it?
Do you reward yourself for daily or weekly
successes?
Are you adhering to your priority (goal)
deadline?
Do you spread yourself too thin and run out
of time?
Do you review your activities to determine
which ones can be shortened, reorganized,or terminated?
Review/Revise/Modify
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As long as you are making progress towardyour goals, thatis what is most important
Remember, slow and steady wins the race
Remember that as much as we might liketo, we will never have complete control
over all our time
Recall the Serenity Prayer: God, grant me the serenity to accept the things
I cannot change
The courage to change those things I can, and
the wisdom to know the difference
Review/Revise/Modify
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Certainly, however, time management skillsin practice depend on the type of job you
have
If you have a position that is moreadministrative, project-based, or
appointment based, you will have more
control over how your time is spent, and you
can better use many of the skills described
in this lecture
In most pharmacy environments, however,
we do not get to determine how we spend
TIME MANAGEMENT IN PHARMACYPRACTICE
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Make full use of pharmacy technicians. Oneexample is never to answer the phone yourselfunless it is a prescribers line (e.g., doctors)
Implement a variety of dispensing technologies androbotics, automated refill phone lines and Web
sites
Reconfiguring technicians and pharmacists job
descriptions so that technicians perform most
technical duties and pharmacists can concentrate
on reviewing and monitoring patients drug therapy,
as well as engaging in patient and provider
TIME MANAGEMENT IN PHARMACYPRACTICE
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Individual characteristics related to job stressinclude balance between work and personal
life, a persons outlook on life, the
stressfulness of family life, and variousaspects ofpersonality
The issue of balance, in all aspects of ones
life, is the heart of this lecture
Interestingly, it has been shown that pharmacy
students reported higher stress levels as
students than they did as practicing
pharmacists
STRESS AS A PRIMARY CONSEQUENCEOF POOR TIME MANAGEMENT
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If students feel stressed about school and perhapstheir internship, they likely might suffer similar
consequences as pharmacists: dissatisfaction with their Pharm.D. program or internship lower commitment to completing ones degree program
or even pharmacy as a career quitting school or the internship or both The potential forsubstance abuse and burnout
Thankfully, coworker social support, or the material
and emotional support received from ones
coworkers, has been shown to buffer the impact of
job stress on job dissatisfaction
STRESS AS A PRIMARY CONSEQUENCEOF POOR TIME MANAGEMENT
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How one copes with stress also makes adifference; problem-focused coping strategies,
where one attempts to tackle the problems at hand,
are most effective in reducing the impact of jobstress on job dissatisfaction
Implementing time management strategies could
be an example of a problem-focused coping
strategy
Emotionally based coping strategies, such as
distancing oneself from the problem or trying to
avoid the problem, are unsuccessful
STRESS AS A PRIMARY CONSEQUENCEOF POOR TIME MANAGEMENT
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The goal of this lecture was to raise awarenessabout the importance of time management inones personal and professional lives
I should have come away with concrete
strategies about how to improve my skills sothat I can achieve my full potential
Remember, time management is not aboutmanaging time, its about managing yourself - and
all of us can probably use at least someimprovement so that we can be more effective inall that we do
CONCLUSION
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Thank you