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5 Phone Skills Donald Trump Always Uses

It is important to identify yourself to the other party before you proceed with the conversation. It’s a bold idea to assume

that the other party knows you.

If you receive a call from an emotionally unstable state, it is good to ensure that you

are not in a distracting environment; you should make sure that your full attention is with the caller. Remember not to speak too loudly and allow other people to get details

of your confidential phone conversation.

People from all cultures are instinctive creatures, and a positive attitude conveys very much more loudly than you might think over the phone. Your smile might not be apparent. People listening to someone’s voice can easily

detect insincerity. So smile when you speak and put your whole heart into the

conversation.

The caller cannot see you discern your facial expressions, and it is, therefore, important you talk in a direct manner that is slightly slow with an active effort. More than 50%

of communication is non-verbal, so you should know that communication over the telephone is quite a difficult

thing to do. Now add in a language and cultural barrier, and the task of communicating over the phone gets even more complicated. Speaking inaudibly is one of the most fundamental mistakes that telesales agents make and a surefire way to bore the person at the other end of the

phone.

It is rude to pick up an incoming call abruptly and expect your phone partner to hold. If the incoming call is urgent, it

is a matter of courtesy to tell your phone partner that you will get back to him

shortly. Remember to get his number.

BonusClick on the link below to read the full blog post.

https://www.laowaicareer.com/blog/call-me-maybe-developing-phone-skills

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