5 Hot Omnichannel Trends

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5 Hot Omnichannel Trends

description

In this visual presentation you will learn new trends that are transforming the world of omnichannel retail.

Transcript of 5 Hot Omnichannel Trends

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5 Hot OmnichannelTrends

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1. Buy online, pickup anywhere

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Best Buy allows you to see which products are in stock and pickup orders from over 1,500 stores.

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Online shoppers can pickup their items at any post office location free of charge.

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With the Amazon locker program, you can ship online orders to 7-11 and Staples stores for free in-store pickup.

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Vons offers hourly grocery deliveries for their customers.

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2. Ship from Store

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Having a ship-from-store program helps prevent lost online sales.

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3. Mobile’s “In-Store” Mode

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➤ 84% of smartphone shoppers use their devices to help shop while in a store

➤ 54% of shoppers are keen to use mobile devices to compare prices in-store

➤ 1 in 3 shoppers use their smartphones to find information instead of asking store employees

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4. Everything, everywhere(the endless aisle)

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Products should never be out of stock. Retailers can ship items not located in stores to enhance the customer experience.

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5. Augmented Shopping

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Google Glasses: A Shopping Experience Right in Front of Your Eyes

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Augmented reality mobile shopping will improve in-store customer experiences.