5 Critical Attributes for Special Librarians to Evolve and Stay Relevant - Kate Arnold, 2014...

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5 Critical Attributes for Special Librarians to Evolve and Stay Relevant by Kate Arnold A Free Webinar from

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Do you worry about customers bypassing the library and its staff in your organization? Is the trend increasing? What can you do about it? Between Google circumventing in-depth research, dealing with budget constraints, understanding the changes driving customer behavior, and other challenges, librarians are facing a new world in which they must be adaptive. This special webinar is titled “5 Critical Attributes for Special Librarians to Evolve and Stay Relevant.” It will feature findings from a study co-authored by the Financial Times and SLA (Special Libraries Association), of which Kate Arnold was a chief participant. Drawing from discoveries of this study, her experience as SLA President in 2014, and many years as a professional in special libraries, the event will focus on 5 essential attributes responsive special librarians are making in an ever-changing landscape. This is a unique opportunity to get the nuts and bolts of the changes and adaptability needed to stay relevant—from industry thought-leader and knowledge professional, Kate Arnold.

Transcript of 5 Critical Attributes for Special Librarians to Evolve and Stay Relevant - Kate Arnold, 2014...

Page 1: 5 Critical Attributes for Special Librarians to Evolve and Stay Relevant - Kate Arnold, 2014 President SLA

5 Critical Attributes for Special Librarians to Evolve and Stay Relevantby Kate Arnold

A Free Webinar from

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James BassHost

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• Intros (2 min)

• 5 Critical Attributes for Special Librarians to Evolve and Stay Relevant(30 min)

• Q&A

AGENDA:

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Kate Arnold2014 SLA President

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The information profession has got to evolve; but how?

Kate Arnold

SLA President 2014

[email protected]

EOS webinar 14 August 2014

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Source: http://bit.ly/1tdmmwF

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Old to new skills

From

Waitresses

Transactional

Clerks

I have it

Source: Nora Paul 1999 Leadership for News Librarians course, Maastricht, Netherlands

To

Tour guides

Transformational

Coaches

I know who has it

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Old to new skills

Old

Gatekeeper

Online searcher

Custodian of collections

Service provider

Information gatherer

Library process

Inward looking

Source: Lesley Robinson Consultancy Services Ltd (www.lesleyrobinson.co.uk)

New

Collaborator

Trainer

Facilitator

Information advisors

Problem solver

Business process

Networker

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Old to new skills

From technical experts …

Technical experts

Inward looking & reactive

Gathering

Provide information to others

Work in a silo

Unclear metrics

Only work within comfort zone

Source: FT/SLA survey 2013

To decision enablers …

Multi-skilled

Outward looking & proactive

Distilling & validating

Coach others to self-serve

Integrated within organisation

Clear metrics linked to strategy

Happy to work outside comfort zone

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IFLA Future Trends

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Providers and users views

‘The evolving value of information management and the five essential attributes of the modern information professional’

www.ft.com/sla

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Top 5 cited challenges

Knowledge providers • Everything is on the

internet• Demonstrating value• Budget/financial

constraints• Cost of access to info• Lack of understanding of

colleagues/other depts

Executives

• Information overload• Filtering/sifting through

information found• Relevancy of information• Up to date/most recent

information• Speed & timeliness of

information

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Attributes

• Communicate your value

• Understand the drivers

• Manage the process

• Keep up your technical skills

• Provide decision-ready information

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Source: http://bit.ly/1gK5Ajs

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Source: http://bit.ly/1td36zb

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Source: http://bit.ly/QqTeCA

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Source: http://bit.ly/1i89mPE Source: http://bit.ly/1i89mPE

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Source: http://bit.ly/Qg0m58

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SLA’s Competencies

2003

• Managing information organisations

• Managing information resources

• Managing information services

• Applying information tools & technologies

2014

• Creating & maintaining collaborative relationships

• Managing information services & resources

• Understanding & applying information tools & technologies

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CILIP Professional Knowledge and Skills Base

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Sourceshttp://trends.ifla.org (IFLA’s Future Trends Report)

www.ft.com/sla (register to download FT/SLA survey)

http://www.linexsystems.com/blog/item/sla-ft-report-summary (Sara Batts’ take on 12 tasks from FT/SLA survey)

http://www.sla.org/slatalk-roundup-proving-value-information-services/ (Storify of #slatalk on FT/SLA survey 4/3/14)

http://www.cilip.org.uk/cilip/jobs-and-careers/professional-knowledge-and-skills-base (CILIP PKSB)

http://bit.ly/1irXc8D

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[email protected] @katefromuk